Mobikwik — amount not credited though in transaction history it shows as amount received

Nomobikwik transactions history shows as amount of 6000 received but not credited to bank account... On 7th january 2019 at 1.51pm my friend sent 6000 via mobikwik to me... It shows as amount received +6000 but not credited to my account... Customer help from mobikwik does not reply properly... They always give same reply with reference number. Plese credit amount to respected bank account..
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Mobikwik customer support has been notified about the posted complaint.
Jan 18, 2019
Updated by Sairohit45
Please send amount to my bank account

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I recharged my house number [protected] today morning at 9 30 am Airtel number amount 448 is deducted from my account I faced this problem so many times in mobikwik I can't know who is the froud Airtel or mobikwik plz solve this or I will take further action my number is [protected]

Uttam gandhi's reply, Jan 16, 2019
Reply me what to do
Hi Sir, i have small shop, Wrongly 100/- transferred from [protected] to [protected] thru mobkwik . Could u please refund to my mobkwik account.

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