Mobikwik — amount transferred to a closed account

Address:Chennai, Tamil Nadu, 600096

I've transferred the amount of rs.10, 000 to the wrong account number ending with 6284 instead of 6281. I received a message while transferring in mobikwik stating account closed and the amount of 10, 000 is also debited from the wallet. While inquired in bank they stated the account 6284 doesn't exists and is closed.
It's been more than 4 days and there is no response nor customer support from mobikwik. My ph. No is [protected]
And mail id is [protected]@nocash. Mobikwik.com

Please refund the amount and would be grateful to you.
Was this information helpful?
No (0)
Yes (0)
Mobikwik customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mobikwik
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    7120
    Pending
    0
    Resolved
    857
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information