Claimed

Mobikwik Complaints & Reviews

1
Last updated Apr 23, 2024
Complaints 7119
Resolved
857
Unresolved
6262
Quick Links
Statistics
Share
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Mobikwik
Customer Service Contacts

Mobikwik Phone Numbers

Phone
+91 93 1392 5342
4535
3178
+91 94 6644 6644
2292
2243

Mobikwik Website

Mobikwik Head Office Address

2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 179

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rajeeka
from Hyderabad, Telangana
Report
Copy

excess payment of rs 2420.32 made on 14.03.1018

With ref to mobikwik's response to ticket #8757638 dated 18.07.18, i received the confirmation on 19.07.2018 that w. R. T. #order id 56762ced586af, transaction was unsuccessful, hence amount has been added back to my account. The amount was to be credit within 7-21 days.

This was also reaffirmed by their mail too.

However, when amount did not get credited to my account till 03.08.2018, i again raised ticket #8852720...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
teja0765
from Bengaluru, Karnataka
Report
Copy

wallet debit against bank transfer recovery-mobikwik

Address:Guntur, Andhra Pradesh, 522001

On aug 25, 2018 i added inr 2172 in my mobikwik wallet. But, only 172 was added in my wallet.
In history, it shows inr 2500 added successfully and in next transaction it shows "wallet debit against bank transfer recovery" and inr 2000 is deducted from the wallet. There is no invoice or detail of this transaction. I've tried contacting customer care but so far i haven't got any response.
Please do not play with our money. Please...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Divyanshubhargava
from Rajsamand, Rajasthan
Report
Copy

refund problem

Mene 98 ka recharge kra tha mere bsnl no. Par lkin transiction failed aya aur mere account se balance deduct ho gya mene wapas try kra aur vapas balance deduct hua aur screen pe aya mobikwik will refund 98 ruppees later when i check transiction history it shows only for 1 recharge but balnce is deducted for two recharges and when i take help of coustmer support they do not reply me...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pratik Majumdar
from Mumbai, Maharashtra
Report
Copy

credit card fraud via mobikwik

Address:Mumbai City, Maharashtra, 421204

I received a call saying they are verifying sbi credit card and about redemption of rewards point. I was convinced that the call is from bank as they stated exact detail which i only provided to bank while applying for the card. But i fell prey to those fraudsters. I provided card details for verification and unfortunately shared otp also. My sbi credit card was used to pay for 2 transactions amounting to 20, 000 from mobwik. I tried reaching...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Mukunda y N
from Bengaluru, Karnataka
Report
Copy

non transfer of amount to chamundeshwari electricity board

Address:Mysore, Karnataka, 570022

I havemade transactions of rs 780 to chamundeshwari electricity board on 21 aug [protected]@6pm from my hdfc credit card, amount has been debt from my account but not transferd to the above electricity board, and amount is not reflected in wallet also pl look into the matter i have also enquird with my bank and received no problem from their side my transaction i'd is mt182350070000010075742...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sajal ruidas
from Ranaghat, West Bengal
Report
Copy

unlock pin

Address:Burdwan, West Bengal, 713330
Website:[email protected]

Mere mobikwik account ka security pin block huye 60 days ho gaye he mene 2 time complaint karane ke baad bhi mera account chalu nahi hua or nahi mujhe new password diya gaya me kisi bhi prakar ka transaction nahi kar pa raha hu please solution my unlock pin please solve this issue my number [protected] my name sajal ruidas my id proof my voter card and pand card...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
AD Singh
from Parvatipuram, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

user id is disabled

Address:Koraput, Odisha, 763002

Balance on my mobikwik account is rs 129/- and adding rs 100/- debited from credit card not reflected in mobikwik wallet so i complaint raised in mobikwik app in help section after 5 days i am not able login mobikwik account showing "user id is disable". Contact no. Of mobikwik shown in mobikwik site in also not working. I also send many mail to [protected]@mobikwik but not reply rec'd. Till date....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:560067

Hi,
I have a mobikwik account with my mobile number [[protected]]. I have made a payment of rs 2, 891 to book a airline on 8th jul through mobikwik. However, i had cancelled the booking with makemytrip on 10th jul. The merchant has processed the refund on 10th jul itself (Attached photos). Mobikwik suggests 2868 is refunded to bank. But that it's been more than 40 days, the mobikwik has not refunded to my back/cc. I've put a request...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Chandra052
from Siliguri, West Bengal
Report
Copy

money debited but in mobikwik it is in pending state

Address:713325

On 16 th August I have send money to my friend through mobikwik, 4 times. That 4 times my money got debited from my bank acount but my friend did not get balance, when i checked mobikwik it shows transactions are in pending state. I have taken help to mobikwik but they assured me wait till 48 hrs from the transaction date. But today 22 august 5 days are over after transactions, I did not get refund. Please help me before...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sumer Mavi
from Amritsar, Punjab
Report
Copy

im complaining about I have paid to a scammer.

Address:Mohali, Punjab, 140301

Sir recently i transacted some money to a person (Through mobikwik) who was going to give me a product for my money! But that person took my money and blocked me now i am very sad.

Is there any possible way i can retrieve my money? Please sir/ma’am help me!

Waiting for an early response.

Sumer singh

My mobikwik number is [protected]
Name is sumer singh
Email id is...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Deepti Kapoor
from Tikaitnagar, Uttar Pradesh
Report
Copy

bharat bill pay not updated my electricity bill

Website:Mobikwik.com

Sir,
Bharat bill payment has not updated my bill with the operator and mobikwik also not forwarded my money they are giving me complaint no. But not resolving my issue which is to update the bill with the operator. Very pathetic service am receiving with mobikwik, if they cannot update my bill with operator or they are unable to do this, just refund my 583/ rupees to my bank account as soon as possible. I have attached the complaint...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
D
Deepti Kapoor
from Tikaitnagar, Uttar Pradesh
Report
Copy

electricity bill is not updated with the operator.

Website:Mobikwik

I made a electricity bill payment on 15 august for rs. 583/- from mobikwik wallet andgot transaction i. D but till now my operator is showing outstanding bill amount of rupees 583/- it is still not updated with my operator. I am hereby attaching a picture of the screenshot of payment made by mobikwik which is still pending. Mobikwik made fraud payment they have taken my money and kept with them, they are looters....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aksharkumar
from Jamnagar, Gujarat
Report
Copy

globe call and deduct my balance to 4969rs

Address:Panchmahal, Gujarat, 382721
Website:www.careerjobs.com

At 17/08/2018 one phone call to me and say I provide job at Gandhinagar location at only 50₹ charge .these girl say one online form fill up at a time so fill the form at www.careerjobs.com I fill the form like name address aadhar number 50 ₹ amount and debit card number otp number on the spot deduct my 4967rs. i found this debit rs through mobikwk. and flode number is [protected]. They phone call from many time to take another otp number....
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
A
Atul Ubãnã Jãñgíð
from Balotra, Rajasthan
Report
Copy

money transfer using wallet

I transferred 500 ruppee 4 times from mobikwik using upi but amount did not get credited to beneficiary account. Amount deducted from my account. No refund till 2 days. No satisfactory response from customer support. When i raise support ticket they responded as the he matter resolved and matter passes to concern authority. Contact no. Given is also fake. Plz refund my amount. Pathetic service providers
Atul ubana
Mob - [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
ramanaraju
from Piriyapatna, Karnataka
Report
Copy

money transfer wrong bank account

Hi team kindly provide contact details need to credit 26000 rs to my icici bank account one of the customer told we have initiated it will get credited with in 24 hours still now amount not credited

Icici bank acc no[protected]
Name venkata ramana c ifsc code icic0000360

2 weeks before amount credited wrong bank account

And one customer care called asked credited cared cvv and otp and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ramanaraju
from Piriyapatna, Karnataka
Report
Copy

fraud transaction 26000 rs

Hi team,

Fraud transcation of 26000 rs amount form my credit card customer care number [protected].

2 weeks before i have transfer money to wrong bank account for that issue one customer care called me and asked for credited card cvv number and otp

Customer care number [protected] on 13-aug-2018 we taken total 26000 rs amount kindly check and credit the amount as soon as possible.

This...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ramanaraju
from Piriyapatna, Karnataka
Report
Copy

money transfer to wrong bank account

Hi Team,

The customer care called me and told the amount initiated to icici bank on 13-Aug-2018 still now the amount not credited 26000 rs

Kindly check and provide the details.

Customer care mobile number [protected] when i am reaching to mobile number getting switch off.

My icici bank account details are

Name: Venkata ramana c
ifsc code: ICIC0000360
Acc:...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajashoban
from Ernakulam, Kerala
Report
Copy

recharge successful

Address:122002

I did a recharge online through mobikwik today, my payment was successful but recharge was unsuccessful. Either refund the money back or please do the recharge. My transaction id id en[protected]. This is for your reference. Many times i have recharged with your website and i have not faced such problems so far. This is really annoying me. So please do the needful as quickly as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ramanaraju
from Piriyapatna, Karnataka
Report
Copy

fraud transaction

Address:560100

Hi Team,

I think this is fraud transaction kindly check and let me know.

Still amount transfer to my account or mobikwik wallet one of the customer care told payment done through RTGS but if i checked with banker payment will done above 200000 only for RTGS kindly provide the details how payment done.

I think it is fraud transaction done kindly check the details.

2 weeks before...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shukdev agnihotri
from Noida, Uttar Pradesh
Report
Copy

fraudulent transactions

Address:Chhatarpur, Madhya Pradesh, 471001

Someone had transacted the amount of 25000 from my sbi bank atm and had transferred the amount in his mobiwik account on thursday evening at 6 pm i. E 09/08/2018.

Kindly block the amount and look after the transaction.

Find here enclosed details of bank account -
Account holder - jugal bihari sharan agnihotri
Branch - main branch chhatarpur (M. P) 471001
A/c number - [protected]
Atm...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy