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Mobikwik Complaints & Reviews

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Updated: Feb 21, 2026
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Mobikwik reviews & complaints page 179

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M
Mandar Kapse
from Aurangabad, Maharashtra
Oct 12, 2018
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Address: Pune, Maharashtra, 411048

Dear sir, i have transferred amount rs 1000 to mobikwik wallet number [protected] in place of mobikwik walllet number [protected] due to mistake.
So, please refund this amount into my mobikwik account number [protected]
The peraon does not have mobikwik account and transfer is pending please help me
Order no :- [protected]ba1b317
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    P
    preeti p
    from Robertsonpet, Karnataka
    Oct 12, 2018
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    Address: Bangalore, Karnataka, 560023
    Website: Mobikwik

    As per your mobikwik post paid recharge terms we should recharge a week before the date of the payment to be done.
    Accordingly i had done the payment few days before the due date it didn't get recharged. The money came back to the account. This has happened twice already.
    I need a reply for this as mobikwik wont be of any use to me if these issues keep occurring again and again.
    I cant even take the money to my account nor recharge using it.
    Need a quick reply.
    Mobikwik customer support has been notified about the posted complaint.
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      A
      Aku Karmakar
      from Kolkata, West Bengal
      Oct 12, 2018
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      Dear sir on 06/10/18 i transferred rs 2000 from mobikwik to my account but wrongly typed wrong account number but name was mine. They transferred that amount to some jiyarul mondal. I raised a quary (Ticket no. 9390891) in their help section same day only stating that account number and name was mismatched, then how that transaction got successful?, they acknowledge my complaint and asked for correct benifecciary name, account number and ifsc code. I promptly provide that information. Since then there are no reply from them, nor i able to ask for any details as their help section i can't write anything, nor they have any contact number or any support mail id. Already wrote mail to my bank but they told me to contact mobikwik only. Need my money back asap.
      Mobikwik customer support has been notified about the posted complaint.
      Oct 22, 2018
      Updated by Aku Karmakar
      Till now they haven't responded with anything.shouild I lodge complaint with RBI?
      Dear sir,
      i have done a recharge on 12/10/2018 and balance deducted in my account and get rechage failed and balance not come iin my account plz refund my balance in my account or my wallet
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        R
        r s minhas
        from Agra, Uttar Pradesh
        Oct 12, 2018
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        Address: 110059

        I m ravinder singh residence of new delhi

        6 of oct 18 i had recharge of dist tv through mobikwik

        There was any option of cash back

        When i had make payment of dish tv, after some time they give me cash back, but after 24hrs

        When i see the balance of mobikwik, it was 0.00

        Is it offer for make fool of customer???

        [protected]
        Mobikwik customer support has been notified about the posted complaint.
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          T
          Tanmay Dhaked
          from Jamshedpur, Jharkhand
          Oct 12, 2018
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          Address: East Singhbhum, Jharkhand, 831014
          Website: Irctc

          This morning i am just generating my ticket with the help of irctc app when i was doing payment to irctc there is an email which comes out and have written that there is amount deducted from ur account but when i saw that there is no generation of my ticket i have shocked. I have not got irctc ticket but amount deducted from my mobikwik wallet so please help me please refund my uselessly deducted amount. Plzzzzzzz plzzzzz
          Tansaction id =[protected]
          Mobikwik customer support has been notified about the posted complaint.
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            R
            rupesh8294
            from Patna, Bihar
            Oct 12, 2018
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            Address: Gaya, Bihar, 823003

            I have not received my transferred amount of 500 in my bank account yet.. Reg mob no.[protected].. Transaction date-20/09/2018... I have many times try to contact but no any response almost 22 days i don't received my transferred amount so plz solve my problem quickly.
            I have also send email but not any response and don't get a call. And no any send a response.
            Mobikwik customer support has been notified about the posted complaint.
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              S
              spkumar0507
              from Hyderabad, Telangana
              Oct 12, 2018
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              Address: Hyderabad, Telangana, 500018

              Dear mobiwik,

              My account number[protected]. I have made icici imps transition made from mobiwik to instead of my account number i. E[protected]. Only last digit change. So i have spoken with icici customer care they said that account number was inactive mode for two years. Kindly give consent icici and review my transition and refund my money back. Kindly please find below attached file. Give high priority close it soon
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                V
                Veera raj S
                from Coimbatore, Tamil Nadu
                Oct 12, 2018
                Resolved
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                Resolved

                Address: Theni, Tamil Nadu, 625531

                I am a senior citizen veera raj s living in theni alli nagaram theni taluk, theni district tamil nadu india. My work place is now islam patti about 30 km east of theni.
                My registered mobile no. Is [protected].
                Iam a regular user of mobile ik app for my money transaction. For the last 6 months.
                Mean time i was paying rs. 3115/= for the electricity bill on 08.10.2018 to the uislam patti eb service connection no. [protected] i paid electricity bill. At that time the app wallet amt. Was rs. 472.25. And as per the apps direction the balance amt. Of rs. 2642.75 was paid from my my bank of india theni sb account no.[protected] and it's ifsc code is bkid0008281. But after an half an hour this transaction was said to be failed and all the amount is refunded vide mobikwik app invoice no. Mk[protected] dated 08.10.2018 at 1.00 pm.
                But the amount was not reached and said to be retuned to the bank. But even after 4 days this was not returned. So please find my account truly settled early. Pl send me reply urgent ly. Thank. You one and all.. Veera raj
                Oct 17, 2018
                Complaint marked as Resolved 
                Thanks to Mobilkw ik app and the company has kept their promise that the amount will be in to the bank within 7 to 10 days. It is done and the amount is settiled in time and as the company says the cash is safe with. Mobikw ik.
                Mobikwik customer support has been notified about the posted complaint.
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                  D
                  Dinesh Kumar 1985
                  from Piravam, Kerala
                  Oct 11, 2018
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                  I got a loan using the boost credit in the mobikwik mobile app. Also made the payments on time through ecs facility. Post i paid all the outstanding and got
                  Confirmation adrya brila finance the loan account is closed from there side and mobikwik needs to close it in the app. I started asking the mobikwik team to report the iussse and reslove it but to my surprise the customer care executive are ignorant and not aware of what the process they need to follow. One is asking for noc and other says we are yet to get the noc from adrya brila finance. I wrote an email to nodal officer of mobikwik to hoping the issue will be resolved but yet again a suprise. I don't even get acknowledgement email saying i sent to the wright email id. That's post that there is no reply on the issue. My mobile number [protected]
                  Mobikwik customer support has been notified about the posted complaint.
                  I'm also getting same issue. Can u tell what I do to close the boost account?
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                    B
                    Buppu
                    from Jaipur, Rajasthan
                    Oct 10, 2018
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                    Address: Alwar, Rajasthan

                    Someone withdrew money from my account through mobikwik. The amount is 4969rs and 1999rs and the transaction id is dthpg[protected] dyhpg[protected]. I am expecting a positive action from your side. I have been complained police as well. It was a fraud transaction and your company was involved in this because this transaction had done through mobikwik. So please give a keen observation on this complaint and i am lookind forward to you for a positive reply. Reply me as soon as possible because it is a matter of trust for mobikwik
                    Mobikwik customer support has been notified about the posted complaint.
                    Oct 10, 2018
                    Updated by Buppu
                    Two transactions are DTHPG[protected] and DTHPG[protected] and these are fraud transactions and i complaint to police as well
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                      R
                      ridzz_20
                      from Mumbai, Maharashtra
                      Oct 10, 2018
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                      Address: 400080

                      I didn't receive 15% cashback on purchase from limeroad through mobikwik. My product is of rs. 510 and it showed on the screen while purchasing that by using mobikwik, i get 15% cash back. But even after placing of the order and making payment, i did not receive any cashback. Kindly give me the reasons for the same. And if there is some issue, then clear it first and give me my cash back.
                      Mobikwik customer support has been notified about the posted complaint.
                      You not pay my gas bill plz pay my gas bill . I complain with police ...??????????????????????????????????????????????????????????¿???????????????...
                      Forgot my transaction password. App asking to upload documets that too is not going proper no options left.
                      I've recharge using this app. UPI transact id:[protected]. but Not yet credited to the Mobile number. kindly check with and revert me as soon as possible. transaction date: 04/10/18. Using Samsung Pay Mini application. And it was using HDFC A/c
                      I want to know monthly payment amount and payment date and customer care number where I can directly talk to the manager i have a recording where it shows the MobiKwik executive are not attending my call and hold time is more than one hour and I have twitted this issue to CEO of MobiKwik
                      My security pin blocked i submit required document but it not un block...not support and work customer service..how i reset my security pin..i submit my document in april 2018..till now pin not unblocked..customer care no not work ...
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                        H
                        Hemali Kapadia
                        from Mumbai, Maharashtra
                        Oct 8, 2018
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                        Address: Mumbai City, Maharashtra, 400097

                        I had done shopping on 29/9/18 from grofers for rs1020 and paid through mobikwik. It was promised to me that i will received the voucher for electricity bill worth rs 500... And will received the same by 04/10/18. I was waiting for the voucher but didn't receive it.
                        I think mobiqwik is fake as this was my first transaction.
                        Please do the needful so i trust again on mobiqwik.
                        Hope u all will reply as soon as possible.

                        Thanks
                        Hemali
                        Mobikwik customer support has been notified about the posted complaint.
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                          M
                          MiLan SaTpati
                          from Ranaghat, West Bengal
                          Oct 8, 2018
                          Resolved
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                          Resolved

                          Sir,
                          Today (8/10/2018) i have tried to add sbi rewards point to mobiwik wallet,, but my sbi rewards point deducted but not credit balance in mobiwik wallet.

                          Total rewards point-53622 = rs 13405.50,,

                          I have received authantication code-9272834,

                          And contact sbi rewards point customer care they tell me to contact mobiwik customer care,, and provided this code,, they do help u,,,

                          My acount email [protected]@gmail.com
                          Mobile-[protected].

                          So kindly do help me,, as soon as possible
                          Oct 9, 2018
                          Complaint marked as Resolved 
                          company did not taken any action, , and company customer care call not connected. they did not provided contact me any email, , , , also they have provided ticket no-9414173... i have contact in email, , but they do not answer me..pls do help me..as soon as possible.
                          Mobikwik customer support has been notified about the posted complaint.
                          Oct 10, 2018
                          Updated by MiLan SaTpati
                          i have received full rewards point back in my sbi rewards account, , , ,
                          Dear sir,

                          we have first Postpaid bill paid by your 100BACK offer,

                          but still not received amount in my wallet ??????

                          Contact No.[protected]
                          Paid mseb bill payment - 10, 350

                          transaction declined

                          txn ref ID - MK[protected]

                          i havnt received amount yet in my account.

                          what type of harassment is this.
                          I need my money today itself.
                          that money belongs to me.
                          MiLan SaTpati's [Complaint's author] reply, Oct 10, 2018
                          pls wait 3-4 working days, , not a holiday count, , u should get back ur full refund, , , dont hasitated, , ,
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                            G
                            Guru minhas
                            from Anandpur Sahib, Punjab
                            Oct 7, 2018
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                            Address: 144007

                            Sir/madam, i have complaint against mobikwik as i have complaint further also. Sir my money is not refund by mobikwik and also no one reached me from their ward. They have message me to refund but didn't refund. My message to invoice summary is mk0100731yw1 my amount is13650rs help me to have my money back to my account. Sir the problem was that i have recharged tatasky ddh it was wrong unfortunately the amount was filled to much as i have mention above sir i requested them to refund my money and they did it. I was recharged through mobikwik now they are not reversing the amount i have recharged on 22nd but now the time i don't get money back. Sir help me to have money back in my account.
                            Mobikwik customer support has been notified about the posted complaint.
                            Oct 09, 2018
                            Updated by Guru minhas
                            Dear sir I want your call no. So that I can clear my issue I m facing with.sir I want to know what is the process to reenter my money that haven't I get.I want your help to have my money back I want to know the process that I get money back.
                            While paying to kreditbee trough UPI but the payment got failed and my amount worth rs 1534.98 got deducted from account but not done the payment
                            my UPI:- [protected]@okhdfc
                            To:- mobikwik([protected]@icici)
                            UPI transaction ID :[protected]
                            i want my refund back as soon as possible.
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                              Pradeep sanodia
                              from Jodhpur, Rajasthan
                              Oct 6, 2018
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                              Address: Jhunjhunu, Rajasthan
                              Website: [email protected]

                              Sir i had done wrong recharge how can i get back please suggest me sir please give me all instruction that i can get my balance back otherwise i have lost my rupees i am new member for mobikwik so to make me continue please give me back my rupees i will always faithfull of you and please send me all instruction hhxhknvgxbnjgdcvb hhhfdffgjjgddfg thank u sir
                              Mobikwik customer support has been notified about the posted complaint.
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                                I
                                Isai Arasu
                                from Chennai, Tamil Nadu
                                Oct 6, 2018
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                                Address: 600024

                                Mobilwik diabled for bajaj wallet - when logged in message shown
                                As user is disabled. Error shown in otp generation and login. Please
                                Unlock and enable the bajaj wallet. I am not able to transact or
                                See my account details. Bajaj emi card not received. Do the needful
                                To clear the above so that i can view the account details. My mobile
                                No.[protected]
                                Mobikwik customer support has been notified about the posted complaint.
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                                  S
                                  SATHYA SUBHASHINI S
                                  from Hyderabad, Telangana
                                  Oct 6, 2018
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                                  Address: 500062

                                  I have requested for kyc to mobikwik customer and i have raised ticket but there is no response from them kindly help me regarding this.
                                  I have raised 2ticket it needs to be responsded in 24 hours but till now there is no response.
                                  They don't have contact number and they don't have immediate response for their customers.
                                  I have requested for a kyc i have tried it n number of times they said kyc agent will contact you soon till now there is no contact from kyc and even i have raised ticket in the mobikwik it said 24hours of response till now there is no response from them and i didn't get kyc agent details till now it has been more than 24hours i have been trying it but those people are not responding. I kindly request you to look into this issue.
                                  Mobikwik customer support has been notified about the posted complaint.
                                  Oct 06, 2018
                                  Updated by SATHYA SUBHASHINI S
                                  Already it has been 24hours what mean by several days??
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                                    V
                                    vishalbith
                                    from Malegaon, Maharashtra
                                    Oct 6, 2018
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                                    Address: Nagpur, Maharashtra, 440006
                                    Website: mobikwik and cashkro.com

                                    Hi, i am vishal bithale from nagpur i have made a transaction of rs. 1280.00 on 1 oct. 2018 for mseb bill payment which is in your offer of 200 rs. Super cash which i have not get to my mobikwik wallet.
                                    So please i update my amount as soon as possible.
                                    I have faith that you will solve my problem so soon as possible.
                                    If you clear my payment or not, otherwise i take necessary action aginst you or mobikwik website.
                                    My contact no. - [protected]
                                    Email - [protected]@gmail.com

                                    Vishal bithale
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      S
                                      Subhajit.knj
                                      from Jalpaiguri, West Bengal
                                      Oct 6, 2018
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                                      Address: 741102
                                      Website: Pay.mobikwik.com

                                      A payment was earlier made to kreditbee using mobikwik payment gateway. (Details below)

                                      Refund of payment has now been initiated.

                                      Payment details
                                      Website: https://www.krazybee.com/
                                      Order number: kb180909zutoh_a6l7s
                                      Order date wed, 26 sep 2018, 10:27 pm
                                      Payment for
                                      Amount: inr 3642.00
                                      Payment method: upi
                                      Your name: subhajit basak
                                      Your email: subhajit. [protected]@gmail.com
                                      Your phone no.: [protected]
                                      Your billing address:

                                      Till today amount not credited in my bank account..
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        S
                                        Sandy Garg
                                        from Delhi, Delhi
                                        Oct 5, 2018
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                                        Address: New Delhi, Delhi, 110041
                                        Website: [email protected]

                                        Dear sir;
                                        Mera mobikwik aap pe account tha jo hake ho gaya nd mera bank account se 200 rs bhi kame ho gaye this mene aapka customercare pe call ke vo number [protected] tha tho unhone mujhe se kaha aap mobikwik aap me 200 add karoge tho aapka balance add ho jayega lakine sir mera mobikwik account me 200 rs add nhi hua nd mene aapna bank me call ke thi unhone kaha ke aapka balance mobikwik me add hua hai lakina sir mobikwik account logout ho gaya hai nd open bhi ho raha nd sir aapka yaha se mujhe [protected] nd [protected] number per min me call ke raha tha nd mera bank account se 200 kame ho gaye nd sir abha ye number bhi off as raha hai
                                        Sir meri aapse request hai ki jo balance mera kate hai vo mera account me transfer kiya jaye nd sir vo mujhe otp bhi bajh raha tha ki aapka balance mobikwik account me soo ho jayega lakine kuch bhi nahi hua me aapko otp ki snap bhi send kat raha hai aap dekhe lena
                                        Name - mamta rani
                                        Mobile no-[protected] hai yehe mera mobikwik account number hai
                                        Mail id - [protected]@gmail.com
                                        Plz contact me
                                        Mobikwik customer support has been notified about the posted complaint.
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