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Updated: Nov 28, 2025
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Mobikwik reviews & complaints page 10

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M
Manjula sakthivel
Jun 1, 2023
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Pay rent ZIP pay later amount Rs.23000/- not credited my account pls credited my account immediately...
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    D
    Divyansh15
    May 27, 2023
    Aug 31, 2023
    This thread was updated on Aug 31, 2023
    Resolved
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    Resolved

    Mental torture and harassment

    Address: 14/27, Bhagat Desraj Channa Marg, Block D, Moti Nagar, New Delhi, 110015, Delhi, India

    I have used mobikwik zip pay later amounting to 557rs only. After using it they have charged me 199rs activation charge which they haven't told me or mentioned anywhere then i have contacted their customer care number and they said me that in 24hrs they will contact me or will send an email to resolve this issue. But no response made by them. After few days they started calling and messaging me to pay 1389rs of repayment of loan with all...
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    D
    Dheeraj_7
    from Bengaluru, Karnataka
    May 27, 2023
    Resolved
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    Resolved

    Loan closure/ repayment

    I have availed loan from mobikwik zip emi due to financial issues i couldn't pay emi for a while now past few weeks I've been receiving WhatsApp messages and mails to close loan and i told my situation and they sent to a link waving the panelty of loan now after contacting mobikwik they are saying do not pay and asking wait when i want to close the loan before it effects my cibil even more. Do contact for details regarding this issue...
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    S
    sansant
    from Mysore, Karnataka
    May 23, 2023
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    My name is Santhosh Vinayaka, I am using zip pay later of Rs 2500 in this app and utilised the amount of 1900 rs, last date for bill payment was 5th May and i tried to pay the due amount but due to bank server down i could not make the payment, so i raised a request to mobikwik due to server down I could not complete the payment but they suddenly charged 32% penalty and imposed compound interest for bot penalty and principle amount for every 15 days they doubling the amount, I requested to waive off the penalty, Since we are dependent on technology when something goes wrong with server .what can a common people can do, even RBI should look into this issue.
    Mobikwik customer support has been notified about the posted complaint.
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      S
      sanaa sachdeva
      May 22, 2023
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      Address: Phagwara

      I am try MobiKwik first time as a zip pay account and payment cut ne ke baad Maine order cancel kr Diya or payment sari refund aa gai but iPhone 200 fee le li extra or ab vo 200 500 mein convert kar diye gye jab Maine payment return kr hi Di to ye mujhe msg pe itni fee pay krne ka Kyu bol rhe hai or Mai fee pay kru bhi kyu???
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        D
        Dattakonjiwale123
        from Pune Metropolitan Area, Maharashtra
        May 21, 2023
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        Address: Pune

        Dear Mobikwik Team,

        This is a friendly mail regarding my zip payment, i made payment on time on 30/11/2022 due date from mobikwik zip tab and amount were deducted from my account and its all done from my end, but it's not reflected your zip app and showing overdue amount.

        I received lots of calls from collection team but no one can resolved. Very poor service and embarrassing experience, day by day my cibil hampering.

        I hope this email finds you well and healthy.please as soon as possible clarify and share noc & i've attached statement to find the payment details.

        Please reach out to discuss any issues or questions regarding my zip payment. If everything is clear, please send noc asap.

        Thanks & Regards
        Datta Jadhav
        [protected]
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          N
          NSG king
          May 21, 2023
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          Address: Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector-53, Gurugram, Haryana-122003, India

          ZIP LOAN APLY MAT KARNA 2 MONTH PENALTY DOBLE KARDIYA. JITANA LOAN MILA DOUBLE PENALTY DETA KOYI MAT FUSNA MOBIKWIK SE

          1500 loan emound zip
          decebl accound avary day increas penalty daily
          1500 : 2 month penalt 5000
          z͟i͟p͟ l͟o͟a͟n͟ k͟o͟y͟i͟ m͟a͟t͟ f͟u͟s͟n͟a͟ 1500 l͟o͟a͟n͟ k͟a͟ D͟o͟b͟l͟e͟ k͟a͟r͟d͟i͟y͟a͟ 2 m͟o͟n͟t͟h͟ k͟a͟ p͟e͟n͟a͟t͟y͟ j͟a͟d͟a͟ h͟e͟ k͟o͟y͟i͟ m͟a͟t͟ k͟a͟r͟n͟a͟ z͟i͟p͟ l͟o͟a͟n͟ m͟o͟b͟i͟k͟w͟i͟k͟ f͟u͟s͟j͟a͟y͟e͟g͟a͟
          M͟O͟B͟I͟K͟W͟I͟K͟ M͟E͟ Z͟I͟P͟ L͟O͟A͟N͟ M͟A͟T͟ L͟E͟N͟A͟ K͟O͟Y͟I͟ P͟E͟N͟A͟L͟T͟Y͟ D͟O͟U͟B͟L͟E͟ D͟E͟T͟A͟ Y͟E͟. Z͟I͟P͟ L͟O͟A͟N͟ A͟P͟L͟Y͟ M͟A͟T͟ K͟A͟R͟N͟A͟ M͟O͟B͟I͟K͟W͟I͟K͟ M͟E͟ C͟A͟R͟E͟ F͟U͟L͟

          r͟i͟s͟k͟@m͟o͟b͟i͟k͟w͟i͟k͟.c͟o͟m͟
          f͟r͟a͟u͟d͟a͟l͟e͟r͟t͟s͟@m͟o͟b͟i͟k͟w͟i͟k͟.c͟o͟m͟
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            N
            NSG king
            May 21, 2023
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            Address: Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector-53, Gurugram, Haryana-122003, India

            ZIP LOAN APLY MAT KARNA 2 MONTH PENALTY DOBLE KARDIYA. JITANA LOAN MILA DOUBLE PENALTY DETA KOYI MAT FUSNA MOBIKWIK SE Dosto MOBIKWIK ZIP LOAN MAT APLY KARNA BIG EMOUND PENALTY DETA.koyi be mat aply karna mobikwik zip loan
            bad costemer koyi help nahi karta koyi
            mene 1500 zip loan 2 month ka over due doble kardiya. 2 month penalty 1500 ka upper.
            mobikwik help desk costemer care kuch kam karta nahi accound frad transation huwa 2 month se deseble abi tak deseble accound ka ishue abi tak solved nahi kiya mobikwik koyi mat fusna mobikwik se.loan be mat lena penalty badti jare

            [protected]@mobikwik.com
            [protected]@mobikwik.com
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              H
              helo helo
              May 21, 2023
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              Address: Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector-53, Gurugram, Haryana-122003, India

              MOBIKWIK ZIP LOAN MAT APLY KARNA BIG EMOUND PENALTY DETA.koyi be mat aply karna mobikwik zip loan
              bad costemer koyi help nahi karta koyi
              mene 1500 zip loan 2 month ka over due doble kardiya. 2 month penalty 1500 ka upper.
              mobikwik help desk costemer care kuch kam karta nahi accound frad transation huwa 2 month se deseble abi tak deseble accound ka ishue abi tak solved nahi kiya mobikwik koyi mat fusna mobikwik se.loan be mat lena penalty badti jare ZIP LOAN APLY MAT KARNA 2 MONTH PENALTY DOBLE KARDIYA. JITANA LOAN MILA DOUBLE PENALTY DETA KOYI MAT FUSNA MOBIKWIK SE
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                D
                dip@1985
                May 20, 2023
                Resolved
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                Resolved

                I try to payment of 2059 in my mobiquick wallet to my credit card.money deduct in my wallet and invoice not generated.i try to contact with mobiquick help line email id but not solved since last 7 days.my email id is [protected]@gmail.com
                May 20, 2023
                Complaint marked as Resolved 
                company email is [email protected]. since last 7 days company reply me this Dear User, Greetings from MobiKwik! We are getting this checked. Kindly allow us sometime. Thank you for choosing MobiKwik. Disclaimer: Beware of Fake Videos, Messages & Calls claiming to be from MobiKwik. Never share your password, Credit/Debit card PIN, CVV or any confidential information since MobiKwik will never seek such information Regards MobiKwik Team
                Mobikwik customer support has been notified about the posted complaint.
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                  S
                  [email protected]
                  May 19, 2023
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                  Address: Haryana

                  I was ordering stuff from myntra using mobikwik of rs 1763 but the amount got deducted and the order didn’t get placed and now they’re not refunding the money
                  Mobikwik customer support has been notified about the posted complaint.
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                    A
                    Ajay@578
                    from Hapur, Uttar Pradesh
                    May 17, 2023
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                    Address: 93 Indra Nagar Meerut road Hapur 245101

                    I have paid, 19999 to my Sbi credit card bill payment on 13th May 2022 using mobikwik app from hdfc credit card .

                    But till date sbi credit card bill Payment not done.
                    (Attached screen shot of payment.)
                    Please resolve this problem.

                    Ajay Yadav
                    [protected]
                    ajay.[protected]@gmail.com
                    Mobikwik customer support has been notified about the posted complaint.
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                      S
                      Shreeyans sharma
                      May 16, 2023
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                      My MobiKwik debt card is not working. Show the massage card is blocked by zaakpay. Why showing this type of massage. . Some is working and some time the same is not working properly please solve the problem is blocked by you my MobiKwik debt card.
                      Please solve my problem as soon as possible quickly I have money in my MobiKwik wallet to purchase something
                      My mobile number. [protected]
                      Gmail [protected]@gmail.com
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                        H
                        Himanshu0504
                        from MUZAFFARPUR, Bihar
                        May 13, 2023
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                        Address: 143, MAHARANA PRATAP NAGAR LANE NO.5

                        I make a payment of Rs 1590 from my wallet by Mobikwik wallet. Transaction completed but Order not placed on Dominos app
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                          N
                          Nishant4
                          May 12, 2023
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                          Address: NOIDA

                          Hi Mobikwik Team,

                          Good Afternoon!!

                          I am Nishant Kashyap, some fraud activities done by someone with me please help me to recover my amount. RS 6500 Fraud done from Flipkart axis credit cards to One Mobikwik system P Ltd, Gurgaon, IN. Below I am sharing all the details. Please check once and assist me.

                          From: Flipkart Axis Bank Credit Card
                          To: One Mobikwik system P Ltd, Gurgaon, IN.
                          Date: 07th May, 2023
                          Reference ID: [protected]
                          Mobikwik customer support has been notified about the posted complaint.
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                            A
                            Abhivisu
                            from TRIVANDRUM, Kerala
                            May 11, 2023
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                            My name is Abhilash A.recently i downloaded mobikwik app and registered as new and when i doing KYC i got error message that "This aadhar Number is linked to another mobikwik account please enter new one" and i called Mobikwik customer care .But I didn’t get any solution.On mobikwik there is pay later option so I very afraid of that if someone missued that account that linked my adhaar.so please take action and unlink my adhaar from that unkown account. Also attaching my Aadhar with this request.
                            Mobikwik customer support has been notified about the posted complaint.
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                              Kandepalli Sree Kanth
                              from Bengaluru, Karnataka
                              May 11, 2023
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                              High penalty charges

                              Hi team

                              I have used 228 indian rupees from mobikwik zip wallet, so i have tried to pay used amount on due date,
                              But unfortunately i couldn't able to pay due to technical glitch from mobikwik side
                              And 5 days later i got a message asking me to clear the due amount and observed that i have been charged with 304rupees extra (Ie more than i used amount)

                              And when ever i tried to pay the mobikwik...
                              +2 photos
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                              anilbob
                              from Mumbai, Maharashtra
                              May 8, 2023
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                              On 17th april 9pm, i have made payment of rs2349, to apepdcl through mobikwik app and money was debited from my bank account, payment was in pending state till 19th of april, after that it turned into success ie more then 24hr, but till today operator (Apepdcl) did not receive money till today ie 8th may, mobikwik is not taking any step to resolve issues, they want a written confirmation from govt. Office (Apepdcl), where as at apepdcl the say because paid to mobikiwik you have to solve it with mobikwik, i have never got any proper response from mobikwik,

                              To avoid electricity disconnection i have made payments again with a fine, i have been visiting local office again and again to solution till today,
                              I have attached my my payment screen shot and my payment history with my operator,

                              Plz help me with issue
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                                A
                                Abhilash Gowda B R
                                May 7, 2023
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                                Hlo sir I'm requesting you to waive off my penalty because I'm a student and I cannot pay that much of money and it's affecting on my cibil that will affect in my future. So, you are totally ruining the life of a boy before it got started that to for 494 rupees of loan this isn't fair
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                                  H
                                  helo helo
                                  May 5, 2023
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                                  Address: Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector-53, Gurugram, Haryana-122003, India
                                  Website: www.mobikwik.com/contact

                                  MOBIKWIK ZIP LOAN MAT APLY KARNA BIG EMOUND PENALTY DETA.koyi be mat aply karna mobikwik zip loan
                                  bad costemer koyi help nahi karta koyi
                                  mene 1500 zip loan 2 month ka over due doble kardiya. 2 month penalty 1500 ka upper.
                                  mobikwik help desk costemer care kuch kam karta nahi accound frad transation huwa 2 month se deseble abi tak deseble accound ka ishue abi tak solved nahi kiya mobikwik koyi mat fusna mobikwik se.loan be mat lena penalty badti jare ZIP LOAN APLY MAT KARNA 2 MONTH PENALTY DOBLE KARDIYA. JITANA LOAN MILA DOUBLE PENALTY DETA KOYI MAT FUSNA MOBIKWIK SE
                                  [protected]@mobikwik.com
                                  https://www.mobikwik.com/contact
                                  +[protected]
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