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Mobikwik Complaints & Reviews

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Updated: Dec 1, 2025
Complaints 7161
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862
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Mobikwik reviews & complaints page 10

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D
Divyakondal
from Gurgaon, Haryana
Jun 21, 2023
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I already paid the rest amount which is Rs. 6127 of EMI on 6th june 2023, but today again amount Rs. 5420 has a debit from my bank account. I attached screenshots of my app conversations or bank statement.

Please refund my deducted amount in my bank account.

I didn't get the revert from your side from 8th june 2023 to till date.

Thanks
Divya
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    D
    Divyakondal
    from Gurgaon, Haryana
    Jun 21, 2023
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    Address: Delhi 110041

    My mobikwik account is blocked. I trying to login it displays message as "user is disabled".
    My money of ₹5838 is pending in mobikwik wallet. Neither no one is responding on mobikwik helpline number number i can lodge complaint to mobikwik due to account blocked by mobikwik

    Registered email id - [protected]@gmail.com

    Enable my mobikwik account
    Mobikwik customer support has been notified about the posted complaint.
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      I am writing to bring to your attention a serious issue I have encountered with Mobikwik and IDFC First Bank, which has caused significant distress and concern. I recently obtained a copy of my CIBIL report and discovered a false loan entry of Rs. 1000, allegedly provided by IDFC First Bank through Mobikwik. I am deeply troubled by this false information on my credit history, especially since I have never taken any loan from Mobikwik or IDFC...
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      V
      Vickypatel9018
      Jun 20, 2023
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      Resolved

      I have just done a recharge but it is on wrong number
      I have also talked to customer care 3-4 times but they leave on hold and then the phone gets disconnected.
      The number on which I had to recharge is :- +91 97121 – 41365 ( Right Number )
      And the number on which wrong recharge has gone is :- +91 94121 – 41365 ( Wrong Number )
      The recharge has just been done a while ago, so please look into it as much as possible and help me.

      Recharge Amount :- 2, 999/-
      Tax Ref Id :- RJ[protected]
      Operator Ref No :- [protected]

      Had the recharge been of a small amount, I would have probably forgotten, but if it is a matter of recharge for the whole year, then you people will have to help.
      Jun 20, 2023
      Complaint marked as Resolved 
      I have just done a recharge but it is on wrong number I have also talked to customer care 3-4 times but they leave on hold and then the phone gets disconnected. The number on which I had to recharge is :- +91 97121 – 41365 ( Right Number ) And the number on which wrong recharge has gone is :- +91 94121 – 41365 ( Wrong Number ) The recharge has just been done a while ago, so please look into it as much as possible and help me. Recharge Amount :- 2, 999/- Tax Ref Id :- RJ940102605 Operator Ref No :- 1524499601 Had the recharge been of a small amount, I would have probably forgotten, but if it is a matter of recharge for the whole year, then you people will have to help.
      Mobikwik customer support has been notified about the posted complaint.
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        S
        Jun 19, 2023
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        Mobikwik employee called me and abused me as well as my father and started threatening me that if I won’t pay the zip amount they gonna call my contacts list and tell them how they gonna take action. I want them to stop harassing me as I am into sone serious financial issues. Mobile ok please spare me sometime to repay my dues.
        Mobikwik customer support has been notified about the posted complaint.
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          S
          Shabab Al Sheikh
          from Mathura, Uttar Pradesh
          Jun 19, 2023
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          Address: Karula peer ka bazar near choti musjid karula moradabad

          Dear mobikwik team kindly please find below attachment and cancel my recent transactions, I have been cheated, please cancel this transaction quickly. My old credit card 4 last digi 8578
          New card I haven't received yet
          Kindly cancel all recent transactions my new card no is 3381
          Amount fraud is 19751
          2nd amount 8000 kindly unsettled.the amount
          Mobikwik customer support has been notified about the posted complaint.
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            J
            Jagatram Mohanta
            Jun 18, 2023
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            Address: Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector-53, Gurugram, Haryana-122003, India

            I am Jagatram Mohanta ([protected]), have availed the service of Mobikwik App since last two years. Every time, I was adding money to the Mobikwik Wallet and subsequently the same wallet money was getting used in money transfer. In the same trend, I had added Rs.9500/- in the Mobikwik wallet on 01st May 2023. However, the same got stuck. Whenever, I am trying to transfer the money, it is denying citing a reason "PAN AND AADHAAR GENDER DOES NOT MATCH". The issue has been taken up with the Customer Support Centre of MobiKwik many times. I have provided all the required documents for verification also. However, at the end, they suggested to re-apply the PAN and the acknowledgement copy of it. The PAN got re-issued also. Even though the same issue is still persisting. I am feeling harassed and agonized. The amount is still stuck, I am unable to transfer the fund from my wallet. The complaint is not being attended by Mobikwik now.
            Mobikwik customer support has been notified about the posted complaint.
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              S
              Sai kumar 77
              from Kurnool, Andhra Pradesh
              Jun 17, 2023
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              Address: 77/12-10-48-1,sivappa nagar, kallur, kurnool
              Website: Mobikwik

              Sir/madam
              My Mobikwik wallet account is disabled. Please enable to My Account..
              My Account any not fraud trancation... Plaesse Active My Mobiwink wallet Account
              Request to unblock mobikwik wallet"...
              Address -77/[protected], sivappa nagar, s/o vittal rao, kallur, kurnool
              [protected]@gmail. Com
              Cell - [protected]
              Thanks & Regards💐
              Mobikwik customer support has been notified about the posted complaint.
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                A
                amitpalodkar
                from Aurangabad, Maharashtra
                Jun 6, 2023
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                Please do needful I'm not able to pay this amount. Because of this penalty my job is pending.
                Mobikwik customer support has been notified about the posted complaint.
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                  A
                  Ameena Zaiba Khadri
                  from Kolar, Karnataka
                  Jun 6, 2023
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                  Address: Kolar
                  Website: Mobikwik

                  My card is block so please unblock my mobikwik black card
                  Mobikwik customer support has been notified about the posted complaint.
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                    M
                    moin1932
                    Jun 5, 2023
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                    I made 5 rent payments of INR 19500+ charges to my landlord using credit card but it has been more than 24 hours and the payment has still not reached my landlords account.
                    Yesterday was the last date of rent payment and my landlord is calling me since yesterday for payment.
                    Mobikwik is not giving any valid reason for the delay.
                    Mobikwik customer support has been notified about the posted complaint.
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                      V
                      Virender_1
                      Jun 5, 2023
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                      I have made a purchase of Rs. 2234 from the myntra app and paid through the MobiKwik Zip wallet but unfortunately it got failed. But the MobiKwik app is showing transaction successful, it is an pay later payment. Now, when I have raised this issue with merchant and the MobiKwik they are blaming each other but my issue not resolved yet. I have also received the order and paid through the cash and later I returned back one and cancelled the order two pants, because of payment issue. Please resolve this issue as it is showing transaction successful in MobiKwik wallet, which I have pay to the MobiKwik for pay later scheme. Please resolve this issue asap.
                      Mobikwik customer support has been notified about the posted complaint.
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                        A
                        ALI2511
                        Jun 2, 2023
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                        My self sajida,
                        mobikwik harrasing via phone calls for loan repayment and making calls to all my saved contacts from mobile
                        Mobikwik customer support has been notified about the posted complaint.
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                          M
                          Manjula sakthivel
                          Jun 1, 2023
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                          Pay rent ZIP pay later amount Rs.23000/- not credited my account pls credited my account immediately...
                          Mobikwik customer support has been notified about the posted complaint.
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                            D
                            Divyansh15
                            May 27, 2023
                            Aug 31, 2023
                            This thread was updated on Aug 31, 2023
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                            Resolved

                            Mental torture and harassment

                            Address: 14/27, Bhagat Desraj Channa Marg, Block D, Moti Nagar, New Delhi, 110015, Delhi, India

                            I have used mobikwik zip pay later amounting to 557rs only. After using it they have charged me 199rs activation charge which they haven't told me or mentioned anywhere then i have contacted their customer care number and they said me that in 24hrs they will contact me or will send an email to resolve this issue. But no response made by them. After few days they started calling and messaging me to pay 1389rs of repayment of loan with all...
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                            D
                            Dheeraj_7
                            from Bengaluru, Karnataka
                            May 27, 2023
                            Resolved
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                            Resolved

                            Loan closure/ repayment

                            I have availed loan from mobikwik zip emi due to financial issues i couldn't pay emi for a while now past few weeks I've been receiving WhatsApp messages and mails to close loan and i told my situation and they sent to a link waving the panelty of loan now after contacting mobikwik they are saying do not pay and asking wait when i want to close the loan before it effects my cibil even more. Do contact for details regarding this issue...
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                            S
                            sansant
                            from Mysore, Karnataka
                            May 23, 2023
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                            My name is Santhosh Vinayaka, I am using zip pay later of Rs 2500 in this app and utilised the amount of 1900 rs, last date for bill payment was 5th May and i tried to pay the due amount but due to bank server down i could not make the payment, so i raised a request to mobikwik due to server down I could not complete the payment but they suddenly charged 32% penalty and imposed compound interest for bot penalty and principle amount for every 15 days they doubling the amount, I requested to waive off the penalty, Since we are dependent on technology when something goes wrong with server .what can a common people can do, even RBI should look into this issue.
                            Mobikwik customer support has been notified about the posted complaint.
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                              S
                              sanaa sachdeva
                              May 22, 2023
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                              Address: Phagwara

                              I am try MobiKwik first time as a zip pay account and payment cut ne ke baad Maine order cancel kr Diya or payment sari refund aa gai but iPhone 200 fee le li extra or ab vo 200 500 mein convert kar diye gye jab Maine payment return kr hi Di to ye mujhe msg pe itni fee pay krne ka Kyu bol rhe hai or Mai fee pay kru bhi kyu???
                              Mobikwik customer support has been notified about the posted complaint.
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                                D
                                Dattakonjiwale123
                                from Pune Metropolitan Area, Maharashtra
                                May 21, 2023
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                                Address: Pune

                                Dear Mobikwik Team,

                                This is a friendly mail regarding my zip payment, i made payment on time on 30/11/2022 due date from mobikwik zip tab and amount were deducted from my account and its all done from my end, but it's not reflected your zip app and showing overdue amount.

                                I received lots of calls from collection team but no one can resolved. Very poor service and embarrassing experience, day by day my cibil hampering.

                                I hope this email finds you well and healthy.please as soon as possible clarify and share noc & i've attached statement to find the payment details.

                                Please reach out to discuss any issues or questions regarding my zip payment. If everything is clear, please send noc asap.

                                Thanks & Regards
                                Datta Jadhav
                                [protected]
                                Mobikwik customer support has been notified about the posted complaint.
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                                  N
                                  NSG king
                                  May 21, 2023
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                                  Address: Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector-53, Gurugram, Haryana-122003, India

                                  ZIP LOAN APLY MAT KARNA 2 MONTH PENALTY DOBLE KARDIYA. JITANA LOAN MILA DOUBLE PENALTY DETA KOYI MAT FUSNA MOBIKWIK SE

                                  1500 loan emound zip
                                  decebl accound avary day increas penalty daily
                                  1500 : 2 month penalt 5000
                                  z͟i͟p͟ l͟o͟a͟n͟ k͟o͟y͟i͟ m͟a͟t͟ f͟u͟s͟n͟a͟ 1500 l͟o͟a͟n͟ k͟a͟ D͟o͟b͟l͟e͟ k͟a͟r͟d͟i͟y͟a͟ 2 m͟o͟n͟t͟h͟ k͟a͟ p͟e͟n͟a͟t͟y͟ j͟a͟d͟a͟ h͟e͟ k͟o͟y͟i͟ m͟a͟t͟ k͟a͟r͟n͟a͟ z͟i͟p͟ l͟o͟a͟n͟ m͟o͟b͟i͟k͟w͟i͟k͟ f͟u͟s͟j͟a͟y͟e͟g͟a͟
                                  M͟O͟B͟I͟K͟W͟I͟K͟ M͟E͟ Z͟I͟P͟ L͟O͟A͟N͟ M͟A͟T͟ L͟E͟N͟A͟ K͟O͟Y͟I͟ P͟E͟N͟A͟L͟T͟Y͟ D͟O͟U͟B͟L͟E͟ D͟E͟T͟A͟ Y͟E͟. Z͟I͟P͟ L͟O͟A͟N͟ A͟P͟L͟Y͟ M͟A͟T͟ K͟A͟R͟N͟A͟ M͟O͟B͟I͟K͟W͟I͟K͟ M͟E͟ C͟A͟R͟E͟ F͟U͟L͟

                                  r͟i͟s͟k͟@m͟o͟b͟i͟k͟w͟i͟k͟.c͟o͟m͟
                                  f͟r͟a͟u͟d͟a͟l͟e͟r͟t͟s͟@m͟o͟b͟i͟k͟w͟i͟k͟.c͟o͟m͟
                                  Mobikwik customer support has been notified about the posted complaint.
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