Mobikwik Complaints & Reviews

Request a refund amount Rs. 6127/-
Last EMI amount deducted on 7th june 2023 which is amount Rs. 5, 420/- through autopayment mode. but on 6th june i paid amount Rs. 6, 127/-.

Loan A/C number : LM01579370
NBFC partner : Fullerton India

Please refund my money back.

I already paid the rest amount which is Rs. 6127 of EMI on 6th june 2023, but today again amount Rs. 5420 has a debit from my bank account. I attached screenshots of my app conversations or bank statement.

Please refund my deducted amount in my bank account.

I didn't get the revert from your side from 8th june 2023 to till date.

Thanks
Divya

My mobikwik account is blocked. I trying to login it displays message as "user is disabled".
My money of ₹5838 is pending in mobikwik wallet. Neither no one is responding on mobikwik helpline number number i can lodge complaint to mobikwik due to account blocked by mobikwik

Registered email id - [protected]@gmail.com

Enable my mobikwik account

I am writing to bring to your attention a serious issue I have encountered with Mobikwik and IDFC First Bank, which has caused significant distress and concern. I recently obtained a copy of my CIBIL report and discovered a false loan entry of Rs. 1000, allegedly provided by IDFC First Bank through Mobikwik. I am deeply troubled by this false information on my credit history, especially since I have never taken any loan from Mobikwik or IDFC First Bank.
Furthermore, upon reviewing the loan details, I noticed that the mobile number associated with this loan entry is [protected], which is not my number. This raises serious doubts about the authenticity of this loan transaction, as the loan was supposedly granted without my knowledge or consent. I have never shared my personal information or authorized any transactions with Mobikwik or IDFC First Bank involving this phone number.

I have just done a recharge but it is on wrong number
I have also talked to customer care 3-4 times but they leave on hold and then the phone gets disconnected.
The number on which I had to recharge is :- +91 97121 – 41365 ( Right Number )
And the number on which wrong recharge has gone is :- +91 94121 – 41365 ( Wrong Number )
The recharge has just been done a while ago, so please look into it as much as possible and help me.

Recharge Amount :- 2, 999/-
Tax Ref Id :- RJ[protected]
Operator Ref No :- [protected]

Had the recharge been of a small amount, I would have probably forgotten, but if it is a matter of recharge for the whole year, then you people will have to help.

Mobikwik employee called me and abused me as well as my father and started threatening me that if I won’t pay the zip amount they gonna call my contacts list and tell them how they gonna take action. I want them to stop harassing me as I am into sone serious financial issues. Mobile ok please spare me sometime to repay my dues.

Dear mobikwik team kindly please find below attachment and cancel my recent transactions, I have been cheated, please cancel this transaction quickly. My old credit card 4 last digi 8578
New card I haven't received yet
Kindly cancel all recent transactions my new card no is 3381
Amount fraud is 19751
2nd amount 8000 kindly unsettled.the amount

I am Jagatram Mohanta ([protected]), have availed the service of Mobikwik App since last two years. Every time, I was adding money to the Mobikwik Wallet and subsequently the same wallet money was getting used in money transfer. In the same trend, I had added Rs.9500/- in the Mobikwik wallet on 01st May 2023. However, the same got stuck. Whenever, I am trying to transfer the money, it is denying citing a reason "PAN AND AADHAAR GENDER DOES NOT MATCH". The issue has been taken up with the Customer Support Centre of MobiKwik many times. I have provided all the required documents for verification also. However, at the end, they suggested to re-apply the PAN and the acknowledgement copy of it. The PAN got re-issued also. Even though the same issue is still persisting. I am feeling harassed and agonized. The amount is still stuck, I am unable to transfer the fund from my wallet. The complaint is not being attended by Mobikwik now.

Sir/madam
My Mobikwik wallet account is disabled. Please enable to My Account..
My Account any not fraud trancation... Plaesse Active My Mobiwink wallet Account
Request to unblock mobikwik wallet"...
Address -77/[protected], sivappa nagar, s/o vittal rao, kallur, kurnool
[protected]@gmail. Com
Cell - [protected]
Thanks & Regards💐

Please do needful I'm not able to pay this amount. Because of this penalty my job is pending.

My card is block so please unblock my mobikwik black card

I made 5 rent payments of INR 19500+ charges to my landlord using credit card but it has been more than 24 hours and the payment has still not reached my landlords account.
Yesterday was the last date of rent payment and my landlord is calling me since yesterday for payment.
Mobikwik is not giving any valid reason for the delay.

I have made a purchase of Rs. 2234 from the myntra app and paid through the MobiKwik Zip wallet but unfortunately it got failed. But the MobiKwik app is showing transaction successful, it is an pay later payment. Now, when I have raised this issue with merchant and the MobiKwik they are blaming each other but my issue not resolved yet. I have also received the order and paid through the cash and later I returned back one and cancelled the order two pants, because of payment issue. Please resolve this issue as it is showing transaction successful in MobiKwik wallet, which I have pay to the MobiKwik for pay later scheme. Please resolve this issue asap.

My self sajida,
mobikwik harrasing via phone calls for loan repayment and making calls to all my saved contacts from mobile

Pay rent ZIP pay later amount Rs.23000/- not credited my account pls credited my account immediately...

I have used mobikwik zip pay later amounting to 557rs only. After using it they have charged me 199rs activation charge which they haven't told me or mentioned anywhere then i have contacted their customer care number and they said me that in 24hrs they will contact me or will send an email to resolve this issue. But no response made by them. After few days they started calling and messaging me to pay 1389rs of repayment of loan with all charges. I have called them and told them about 199rs activation charge and past issue again they told me same and response at all made by them. One day they contacted me and told me to pay 700rs to settle it and i have paid 700rs to settle the loan then 1-2 days they stopped calling me and messaging me. After that they again started calling and messaging me to pay whole 1389rs to settle the loan. They flooded me by their calls and messgaes, they always call with different numbers and messages. If we contact their customer care they or share our problem to those who called us for repayment they always say we are not customer care, this is computer generated call we can't resolve your this issue please contact customer care. They are harassing me by flooding calls and messages. I am lawyer in surat district and sessions court, if i got harassed by them then just think of the innocent people how they are dealing with them.

I have availed loan from mobikwik zip emi due to financial issues i couldn't pay emi for a while now past few weeks I've been receiving WhatsApp messages and mails to close loan and i told my situation and they sent to a link waving the panelty of loan now after contacting mobikwik they are saying do not pay and asking wait when i want to close the loan before it effects my cibil even more. Do contact for details regarding this issue...

My name is Santhosh Vinayaka, I am using zip pay later of Rs 2500 in this app and utilised the amount of 1900 rs, last date for bill payment was 5th May and i tried to pay the due amount but due to bank server down i could not make the payment, so i raised a request to mobikwik due to server down I could not complete the payment but they suddenly charged 32% penalty and imposed compound interest for bot penalty and principle amount for every 15 days they doubling the amount, I requested to waive off the penalty, Since we are dependent on technology when something goes wrong with server .what can a common people can do, even RBI should look into this issue.

I am try MobiKwik first time as a zip pay account and payment cut ne ke baad Maine order cancel kr Diya or payment sari refund aa gai but iPhone 200 fee le li extra or ab vo 200 500 mein convert kar diye gye jab Maine payment return kr hi Di to ye mujhe msg pe itni fee pay krne ka Kyu bol rhe hai or Mai fee pay kru bhi kyu???

Dear Mobikwik Team,

This is a friendly mail regarding my zip payment, i made payment on time on 30/11/2022 due date from mobikwik zip tab and amount were deducted from my account and its all done from my end, but it's not reflected your zip app and showing overdue amount.

I received lots of calls from collection team but no one can resolved. Very poor service and embarrassing experience, day by day my cibil hampering.

I hope this email finds you well and healthy.please as soon as possible clarify and share noc & i've attached statement to find the payment details.

Please reach out to discuss any issues or questions regarding my zip payment. If everything is clear, please send noc asap.

Thanks & Regards
Datta Jadhav
[protected]