Mobikwik Complaints & Reviews

I added 250 rupees through my debit card from sbi to mobikwik yesterday, 28/1/2021. The money was debited from the bank, but is not showing in my mobikwik account. I am HARIKRISHNAN.B . My mobile number is [protected].

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Address: Gram pipresra post kukretha chanderi ashoknagar mp

UPI transaction pending Account mai se paisa kat gaya[protected]

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Jan 28, 2021

Updated by DHARMENDR AHIRWAR UPI transaction pending

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I deposited 600 rupees to wallet on 8 January but it didn't not added to wallet but amount debited from bank account I raised complaint about the same, now it is showing transaction successful in help section but amount not added to wallet nor it is refunded, along with that I deposited 5 rupees today but 84 deducted from my bank account and in transaction history it is showing paid for purchase of policy please refund my both transaction amount

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Hi there,

I have made a payment to my Citi bank credit card using Mobikwik txn MBK[protected] as usual and they deducted INR40000 from my bank account. I got surprised to see my subsequent CC bill, where it was showing amount was not paid to them by mobikiwk and they have charged interest on it. I followed up with them thorugh tkt # 17443128 dated dec 7, 2020 and they took almost a week to refund back the money on 17 Dec 2020 and I made the payment to my CC on the same day though Paytm. On interest they said they would pay and asked me to upload the copy of bill. I told them that it would take few days as interest until that day would come in the next cycle bill and instead of honoring they closed the ticket and not paying back the interest accrued due to their mistakes. I have been following up for some time and even raised a fresh ticket in parallel #18074450. Thanks

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Today I transferred rs. 20000 with UPI ref id.[protected] from standard chartered account to my icici bank account using mobikwik app. The amount got deducted but it didn't reflect in my other account. I called up both the banks but error is because of mobikwik.

Please resolve my problem orelse I will lodge complaint against mobikwik.

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Rs 57 deducted my account on 18th January 2021 while I was trying to add my mobikwik wallet. Amount is deducted my account and didn't add my wallet. Please refund my amount.

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Website: mobikwik

I tried to transfer Rs.10000/- from my wallet on 21.01.2021
The amount plus charges Rs.10466/- debited from wallet but not credited in my bank account.

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Today morning onwards i am calling nobody answers my call

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Sir /Ma’am
As I have cancelled one of my flight bookings and the refund has been initiated on 23 jan at 9:01 pm but till today I haven’t received my refund amount in my bank account as per I have also used super cash that has been refunded but my the part of the money that has to be refunded back in my bank account Has not been refunded yet . Please kindly help
I am attaching both of the screenshots of MobiKwik message that claimed amount is refunded and my bank account statement.

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I have paid rs 960 for flipkart gift card of Rs.1000 .in which 40 was redeemed as supercash . The money got deducted from my account but havent got the giftcard yet . I try to contact help on mobiqwik but that doesnt help. I want my refund back . And the supercash back . The order id is[protected]

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I've initiated a recharge of idea of 399 on the number [protected] using mobiwik wallet balance. Amount was deducted from the wallet but the recharge was not reflected on my idea number. When i reached idea customer care they've said no payment or recharge was initiated on this time period but the mobiwik transaction shows successful and they are saying it's the merchant's fault. Wallet amount was not yet refunded or the recharge was not yet initiated. MBK[protected] is the order id of the mobiwik transaction.

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Address: CHENNAI

SIR
Zip later due amount rs.1734.41 paid on 20/01/2021. Amount debited in our sbi a/c but your a/c shows dues and ask me to clear dues with interest. Already submitted my proof in mobikwik help column. So far you are not resolved problem. Pls resolve the problem

Dear Customer, tx#046222 for Rs1734.41 by SBIDrCARD X6759 at 00230902 on 20Jan21 at 12:13:45. If not done forward this SMS to [protected]/[protected]/[protected] to block card.

20/1/2021, 15:06
Avail Bal in A/c xxx687: Rs. 84.51 CR
20/01/21: 1734.41 DR, by debit card
20/01/21: 1760.00 CR, BY TRFR
02/01/21: 3544.06 DR, by debit card

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Sir rs 4112 amount deducted twice from my mobikwik account no. [protected] for flight booking on date 8 jant 2021 but no refund is initiated till now

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Address: No.5/17, Kasi viswanathan street

I have paid Rs.10000 on 15th jan 2021 to my credit card through mobiwik app...but still didnt get amount in my credit card and not refunded to my bank account...
Also on jan 11 2021 I did recharge of Rs.199 that too didnt get recharged..
For both issue amount was deducted from my account and didn't get invoice.please resolve my problem and refund the amount

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Jan 26, 2021

Updated by Sabakal Please resolve my issue..I want my amount back..tried customer care number more than 100 times no response

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S

Sabakal

from Ambasamudram, Tamil Nadu

Jan 25, 2021

Taken more than 10 days...please refund my amount

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I have recharged my wallet for Rs 814 on 16 January 2021 but money is not credited in my wallet and my bank account debited for the same amount Rs 814. Kindly resolve it. My MobiKwik account is [protected]

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Address: Kahalgaon, bhagalpur, bihar

I buyed a Google play code and my money debited but I did not get me my google play code
So i request you to refund my money.

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Jan 18, 2021

Updated by Ashish120 I request you to solve my peoblem

Jan 18, 2021

Updated by Ashish120 I have sent an statement of bank of money debited.

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I buy a Google Play code from website of mobikwik and my money debited but I did not get Google Play code

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Jan 17, 2021

Updated by Ashish120 Please resolve my problem

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I,

As i did not get any feed back for customer support team even after complaining more than 5 times, Iam escalating it further and want this issue to be resolved ASAP, . it's been more than a month i have raised complaint for this issue, i have provided screen shots and all to customer support team, has asked mentioning that as I have received Spencers gift card without pin, I have just recived only 14 digits gift code, while claiming for same though online or offline its asking PIN, which i did not rcvd, there was no proper resolution provided for this as i have complained it more than 5 times in span of 1 month.

If its not possible to send gif card PIN, IPlease cancel this gift card voucher and credit back my amount.

Thank
Allabaksh.

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Address: R-51 NAVEEN NAGAR M.D.A COLONY MORADABAD-244001

Dear sir,
Fraud transaction from mt wallet i dont know. Amount transaction 864 + 3500 + 3089 amount debited from my wallet. Plz check & refund my amount asap..

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Address: 1584, sri.m.vishweshwarayya 3 rd block,sonnenahalli,bangalore 560056

Sir,

december 30 th am done one transaction through mobikwik online payment but till now that payment not credited in bwssb account.if am calling mobikwik customer care no body responding.Am getting bad name in bwssb.am attaching payment details also.

my no:-[protected]

With Regards,
N.Mohan Babu

Mobikwik Complaints & Reviews

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Mobikwik reviews & complaints page 105

Money debited from bank but not added to mobikwik

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UPI transaction pending

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Deposit amount to wallet

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CC bill payment: INR40000 withheld

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Transaction fraudulent

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Failure to refund my amount

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Wallet to bank account transfer pending for 5 days

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Not getting customer care executive

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Refund amount is not credited in multiple bank account

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Flipkart gift card not received money deducted

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Amount deducted but not recharge mobile

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Zip later due amount debited our a/c but your a/c shows dues

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Money deducted twice from wallet for flight booking

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Credit card payment

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Money not credited in my MobiKwik wallet

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Google play code not received

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Google Play code

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REGARDING gift voucher purchased on mobikwik

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Fraud transaction from my wallet

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Bill paid but till now not credited in bwssb

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