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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 105

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M
msmbd
from Bengaluru, Karnataka
Feb 5, 2021
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Respected Sir,
some one fraud transaction from my Mobikwik wallet, fraud amount is 7453 (864 + 3500 + 3089 amount debited from my wallet Amount). I have all evidence of Fraud transaction. I was complain in mobikwik company but they are not response in my any mail & call. I was complain in my nearest police station & FIR copy sent to Mobikwik company but they are not replying any mail. I also all evidence give to Mobikwik Company but they are not response.

please solve my problem & refund my wallet Amount asap...

Thanks
Manish Sharma
[protected]
Mobikwik customer support has been notified about the posted complaint.
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Was your case resolved
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Vinaykaushik011's reply, Jun 16, 2022
Same fraud happened on my account for Rs 15000 approx. Got harassment calls from recovery agents for months. Contacted RBI and NCH the calls have stopped but bill is stil due
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    A
    Anuragsingh29
    from Noida, Uttar Pradesh
    Feb 5, 2021
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    Website: mobikiwik

    I have transfer money wallet to bank but its pending 4964 please i need money solve my problem my mobile number is [protected] i have waited 5 days but my problem not solved
    Mobikwik customer support has been notified about the posted complaint.
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      M
      Mr Netizen
      from Guwahati, Assam
      Feb 4, 2021
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      I was paying electric bill of ₹603 on 01/02/2021 using mobikwik app ₹412 from mobikwik wallet and remaining ₹181 from upi but Payment failed and upi amount deducted from bank account but refund has not been credited yet
      Order ID:[protected]
      Mobikwik customer support has been notified about the posted complaint.
      Feb 05, 2021
      Updated by Mr Netizen       Do some helpful
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        S
        sunildua12
        from Delhi, Delhi
        Feb 3, 2021
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        Mobikwik is very unprofessional and cheap company. I paid my credit card bill using them where in they deducted INR40K from my account but did not pay my CC bill. When I came to know I followed up for my money as well as interest (INR5K) charged by the CC company. They paid back 40K after 2 weeks of follow ups but yet to refund interest charged by my credit card company. They are so unprofessional that they are not saying they would not pay clearly but prefer to close the ticket which I reopen again. Should I lodged a complain at the consumer court. Any direction in this regards.

        thanks
        Mobikwik customer support has been notified about the posted complaint.
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          D
          Digpal
          Feb 3, 2021
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          I had recharged my mobile no. [protected] on 29 January 2021 of rupees 141.55. Amount was deducted but mobile did not get recharged. Kindly solve the matter it is showing PG transaction.
          Mobikwik customer support has been notified about the posted complaint.
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            G
            Gadara dev
            Feb 2, 2021
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            Electricity bill payment done by mobikwik but after OTP process stopped due to app server. Now amount is deducted from bank account and payment got cancelled though amount is not returned in account yet. Please solve my problem it will be highly appreciated... please solve as soon as possible.
            Mobikwik customer support has been notified about the posted complaint.
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              K
              krappu1972
              Feb 2, 2021
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              Website: [email protected] & [email protected]

              Dear sir
              I have successfully paid the credit card bill of Rs 2000 through mobikwik on 21/01/2021. Mobikwik sent a message that they have successfully paid the amount with Reference number KKBK[protected]. But andhra bank (now union bank ) credit card biller informed me that it is not done yet. And it is also not reflecting in my credit card current statement. So please help to solve my issue.
              Mobikwik customer support has been notified about the posted complaint.
              Feb 02, 2021
              Updated by krappu1972               I think mobikwik payment gateway is not working and I am facing the problem.
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                R
                Raj jaiswa
                Feb 2, 2021
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                Resolved

                My name is Raj jaiswal . I am booked a indane lpg cylinder on mobikwik dated 31 january 2021 amount rs 755.50, , this amount is debited from my bank on the same day but my lpg cylinder still not booked, , when i contact mobikwik they say that merchant had successfully get my payment but i am not get my lpg cylinder, , so pls help me, , and also mobikwik phone number is not reachable, ,
                I am attach below my transaction slips, ,
                My name is - Raj jaiswal
                Feb 2, 2021
                Complaint marked as Resolved 
                I have recieved a refund from mobikwik company after camplain
                Mobikwik customer support has been notified about the posted complaint.
                View replies
                My name is mohan cherka. I am booked a indane lpg cylinder on mobikwik dated 03 may 2022 amount rs 1004, this amount is debited from my bank on the same day but my lpg cylinder still not booked, , when i contact mobikwik they say that merchant had successfully get my payment but i am not get my lpg cylinder, , so pls help me, , and also mobikwik phone number is not reachable, ,
                I am attach below my transaction slips, ,
                My name is - mohan cherka
                Reply
                My name is mohan cherka. I am booked a indane lpg cylinder on mobikwik dated 03 may 2022 amount rs 1004, this amount is debited from my bank on the same day but my lpg cylinder still not booked, , when i contact mobikwik they say that merchant had successfully get my payment but i am not get my lpg cylinder, , so pls help me, , and also mobikwik phone number is not reachable, ,
                I am attach below my transaction slips, ,
                My name is - mohan cherka
                Reply
                mohancherka's reply, May 4, 2022
                I have received message today from indane lpg cylinder that it was confirmed and it will delivered by tomorrow
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                  A
                  Amit Mahar
                  Feb 2, 2021
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                  I have recharged my Jio Number via upi from mobikwik of Rs. 2599, amount is deducted from bank account but transaction is still in pending state and recharge is not completed. I have raised dispute my ticket id is 18137689. I want my money refunded either recharge done please
                  Mobikwik customer support has been notified about the posted complaint.
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                    D
                    Dhiru Chauhanegeg
                    from Gurgaon, Haryana
                    Feb 1, 2021
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                    Address: #601,6289883240,Good Earth Business Bay, Sector 58, Gurugram, Haryana 122101

                    My name is Dharmendra singh. My mobile no. is [protected]. I have paid my credit card bill payment through mobikwik on 30 January and payment done from mobikwik, but still not credited in credit card bill.
                    today is last day. 2 days already passed after payment, but payment not done. Pls solve this asap.
                    Mobikwik customer support has been notified about the posted complaint.
                    View replies
                    same story. i paid my CC bill on30th. 01st was the last date.
                    even now it is not credited. we cannot reachout their customer care also.

                    as per their CC bill payment section it takes 72 hours to process but now it is more than that.. i will be ending with payment penalty and interest now. pathetic..
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                      K
                      Kairavi Gadara
                      Jan 31, 2021
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                      Electricity bill payment done by mobikwik but after otp process stopped due to app server. Now amount is deducted from bank account and payment got cancelled though amount is not returned in account. Please solve my problem it will be highly appreciating...please solve as soon as possible.
                      Mobikwik customer support has been notified about the posted complaint.
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                        K
                        Kalyan Gorai
                        Jan 29, 2021
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                        Resolved

                        Dear

                        Mobikwik



                        I am kalyan gorai my mobile no[protected] I have payment my sbi credit card on 28.01.2021 but not paid sbi card account till now pandering amount R.S-18712/- & 2nd payment R.S-19043/- all payment will be hold on mobikwik app

                        I request pl payment will sbi credit card account

                        Thanks ®ards

                        KALYAN GORAI

                        Ph no-[protected]

                        Kalyan.[protected]@gmail.com
                        Jan 29, 2021
                        Complaint marked as Resolved 
                        Mobikwik customer support has been notified about the posted complaint.
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                          S
                          Sesaah gusaf
                          Jan 29, 2021
                          Resolved
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                          Resolved

                          Credit Card Bill Payment Pending issue On Mobikwik

                          I paid my Credit card bill today i.e 29 jan 2021, but it is not reflected in my bank side and in Mobikwik it is showing as Pending. The Mobikwik team is not responding....
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                          Harikb
                          from Thiruvananthapuram, Kerala
                          Jan 29, 2021
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                          I added 250 rupees through my debit card from sbi to mobikwik yesterday, 28/1/2021. The money was debited from the bank, but is not showing in my mobikwik account. I am HARIKRISHNAN.B . My mobile number is [protected].
                          Mobikwik customer support has been notified about the posted complaint.
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                            D
                            DHARMENDR AHIRWAR
                            Jan 28, 2021
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                            Address: Gram pipresra post kukretha chanderi ashoknagar mp

                            UPI transaction pending Account mai se paisa kat gaya[protected]
                            Mobikwik customer support has been notified about the posted complaint.
                            Jan 28, 2021
                            Updated by DHARMENDR AHIRWAR                             UPI transaction pending

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                              K
                              Kaarthiks
                              Jan 26, 2021
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                              I deposited 600 rupees to wallet on 8 January but it didn't not added to wallet but amount debited from bank account I raised complaint about the same, now it is showing transaction successful in help section but amount not added to wallet nor it is refunded, along with that I deposited 5 rupees today but 84 deducted from my bank account and in transaction history it is showing paid for purchase of policy please refund my both transaction amount
                              Mobikwik customer support has been notified about the posted complaint.
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                                S
                                sunildua12
                                from Delhi, Delhi
                                Jan 26, 2021
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                                Hi there,

                                I have made a payment to my Citi bank credit card using Mobikwik txn MBK[protected] as usual and they deducted INR40000 from my bank account. I got surprised to see my subsequent CC bill, where it was showing amount was not paid to them by mobikiwk and they have charged interest on it. I followed up with them thorugh tkt # 17443128 dated dec 7, 2020 and they took almost a week to refund back the money on 17 Dec 2020 and I made the payment to my CC on the same day though Paytm. On interest they said they would pay and asked me to upload the copy of bill. I told them that it would take few days as interest until that day would come in the next cycle bill and instead of honoring they closed the ticket and not paying back the interest accrued due to their mistakes. I have been following up for some time and even raised a fresh ticket in parallel #18074450. Thanks
                                Mobikwik customer support has been notified about the posted complaint.
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                                  N
                                  Nikky Shetty
                                  Jan 26, 2021
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                                  Today I transferred rs. 20000 with UPI ref id.[protected] from standard chartered account to my icici bank account using mobikwik app. The amount got deducted but it didn't reflect in my other account. I called up both the banks but error is because of mobikwik.

                                  Please resolve my problem orelse I will lodge complaint against mobikwik.
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    R
                                    Rafeek A S
                                    Jan 25, 2021
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                                    Rs 57 deducted my account on 18th January 2021 while I was trying to add my mobikwik wallet. Amount is deducted my account and didn't add my wallet. Please refund my amount.
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      nageshpheonix
                                      Jan 25, 2021
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                                      Website: mobikwik

                                      I tried to transfer Rs.10000/- from my wallet on 21.01.2021
                                      The amount plus charges Rs.10466/- debited from wallet but not credited in my bank account.
                                      Mobikwik customer support has been notified about the posted complaint.
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