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Mobikwik Complaints & Reviews

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Updated: Nov 28, 2025
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Mobikwik reviews & complaints page 108

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R
raj21_himanshu
from Delhi, Delhi
Dec 24, 2020
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I added money from my credit card to my Mobikwik wallet 5206.5 that amount got added successfully. After that my account got disabled I even tried to login but couldn't get through. I got a pop-up stating user disabled.

I tried to reach Mobikwik customer care too but of no help. Nobody is responding.

Request you to kindly look into this.
Mobikwik customer support has been notified about the posted complaint.
Dec 24, 2020
Updated by raj21_himanshu
I added money from my credit card to my Mobikwik wallet 5206.5 that amount got added successfully. After that my account got disabled I even tried to login but couldn't get through. I got a pop-up stating user disabled.

I tried to reach Mobikwik customer care too but of no help. Nobody is responding.

Request you to kindly look into this.
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    M
    Mahabir Tiwari
    Dec 24, 2020
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    Address: SHQ INDO TIBETAN BORDER POLICE LUCKNOW (U.P)

    Kindli my wrong JIO mobile no recharge ([protected]) Rs.599 by mobikwik tranjection id no.RJ[protected]on dated 01/12/2020, 10:22 O'clocks. I want my mobikwik tranjection RJ[protected]Rs.599) to cancelled by mobikwik. And refund amount Rs.599/ his mobikwik wallet(Ankit Kumar sharma).
    +2 photos
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      B
      Bhanu Singh Bandral
      from Delhi, Delhi
      Dec 23, 2020
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      Address: Bye pass sidhra, jammu

      Imps transfer from wallet to bank account of Rs 19885/- still in a pending state.
      DATED:10/12/2020. Ticket no : 17380581.
      Contact no:[protected]
      +1 photos
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        D
        Dhanaraj Bhat
        Dec 23, 2020
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        I have recharged my jio no [protected] on 08/12/2020 rs 599 amount Deducted 2 Times please refund
        Mobikwik customer support has been notified about the posted complaint.
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          S
          sharad rana
          Dec 23, 2020
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          Transaction date 7th dec.10.45Pm
          Amount 51
          Order Id: BR0005jlh7hr
          Payment Failed at Jio App but Money Deducted from Mobikwik Wallet.
          And 2 weeks passed and no refund is processed.

          Please Look into this ASAP.
          Mobikwik customer support has been notified about the posted complaint.
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            P
            Prami 05
            Dec 22, 2020
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            Resolved

            Mobikwik

            I tried to recharge my mobile for ₹45 through mobikwik... Transaction failed but money debited from my bank account.. This is not the first time already i had same issues with mobikwik try to fix it and refund my money back.

            Thanks
            +2 photos
            Dec 22, 2020
            Complaint marked as Resolved 
            Not yet resolved...
            Mobikwik customer support has been notified about the posted complaint.
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              S
              Souhardya Mondal
              Dec 21, 2020
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              Address: Petnipukur Lane, Near Radhanagar Shiv Mandir, Radhanagar

              I have my mobikwik merchant account. On 26th November, 2020 received 30 rs and they are saying that they already settled the payout of 30 rs/- which is wrong I tried to contact with their customer care agent, but there is even no such agent. They are only offering email support. Okey, I emailed them with screenshot of my bank account statement almost 30 times . They even could not give me satisfactory reply. Every time they send me same reply. So I decided to complaint against them here.

              my mobikwik number : [protected] (merchant)
              +1 photos
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                B
                Bikram Purkait
                Dec 21, 2020
                Resolved
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                Resolved

                Address: 28/1/A joy ram pur jala road, kolkata 700060

                My name is Bikram Purkait. I am booked a indane lpg cylinder on mobikwik dated 20 December 2020 amount rs 684rs, , this amount is debited from my bank on the same day but my lpg cylinder still not booked, , when i contact mobikwik they say that merchant had successfully get my payment but i am not get my lpg cylinder, , so pls help me, , and also mobikwik phone number is not reachable, ,
                I am attach below my transaction slips, ,
                My name is - Bikram Purkait
                Email - [protected]@gmail.com
                [protected]@gmail.com
                Phone - [protected]
                [protected]
                +2 photos
                Dec 22, 2020
                Complaint marked as Resolved 
                mobikwik refund my amount, , thank you
                Mobikwik customer support has been notified about the posted complaint.
                Dec 22, 2020
                Updated by Bikram Purkait
                today at 05.02 pm i get a fraud call from a man who claim that he was from mobikwik, he want to install teamviewer quick support on my phone and try to fraud on me, , ,
                i get a call from this phone no - [protected]
                please help me, ,
                i get my money 684 rs back...

                Dec 22, 2020
                Updated by Bikram Purkait
                mobikwik refund my payment now, , so thank you
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                  B
                  bala mahi
                  from Mumbai, Maharashtra
                  Dec 21, 2020
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                  Recently my frnd suggest me to use mobikwik.so I tried the app and signed up.after that zip mob option was there so I gone through it .entered my Aadhar num and pan num, so after successful processing it says u r zip mob is activated and u r able to use 1k incase of needy situations.so that's fine.after that I gone through terms and conditions and found that there is agreement kind of statements and u r able to get 50k as loan and that is our agreement etc.i just shocked I didn't even know what happend there.i just entered my pan and adhar.so I requested mobikwik care executive to deactivate my account.i raised a ticket and after one hour they replied with wt is the reason...like that.i decided not to use mobikwik again .so I confirmed that plz deactivate my account asap.after two days I opened app found my account is logged out.but when I try to log in, it saying like user disabled.wts it mean? My account is deactivated or not? If not deactivated kindly ask them to do it as fast as they can.i finally learnt don't wan to use any app without proper knowledge
                  Mobikwik customer support has been notified about the posted complaint.
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                    K
                    Kmbabu345
                    Dec 21, 2020
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                    Address: Machupahad, Jangaon
                    Website: Amount debited

                    Please help me.
                    +1 photos
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                      P
                      Pradumn pg Garg
                      from Delhi, Delhi
                      Dec 20, 2020
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                      After complaining from 3 months my account is disabled by MobiKwik and still not active my MobiKwik. My mobile no [protected]
                      Mobikwik customer support has been notified about the posted complaint.
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                        Mohammad 1633
                        from Bhagalpur, Bihar
                        Dec 20, 2020
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                        Support

                        Address: Abdul Mozib Road Bhikanpur Bhagalpur Bihar

                        Please support us as well my details name status mobile number is supported by the credit card number is supported [protected]...
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                        P
                        Prakash Veerasamy
                        from Powai, Maharashtra
                        Dec 20, 2020
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                        Amount deducted from card and transaction also showing success but operator side no recharge happened. Even not able to see invoice also
                        +1 photos
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                          S
                          Sumit_Gera_
                          from Delhi, Delhi
                          Dec 19, 2020
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                          My UPI transaction ID is[protected].
                          I tried purchasing a gift card of ₹2, 000 of flipkart on MobiKwik using ₹100 supercoins and ₹1, 900 via UPI transaction. But my amount got debited from my bank account and not from the MobiKwik supercoins balance and I have recieved a notification that the transaction is successful...!

                          What is this happening...? Neither I have recieved the gift card nor I have recieved the refund and MobiKwik says my transaction is succesful...!
                          Mobikwik customer support has been notified about the posted complaint.
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                            T
                            Thoufiq Khan
                            from Delhi, Delhi
                            Dec 19, 2020
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                            Address: Karnataka

                            Sir...i am Recharged my bsnl mobile number but it is not recharge.my amount was debited...in mobikwik shown refunded the amount in your bank .but not refunded to my bank... please refund the my amount.
                            Mobikwik customer support has been notified about the posted complaint.
                            Sir...i am Recharged my bsnl mobile number but it is not recharge.my amount was debited...in mobikwik shown refunded the amount in your bank .but not refunded to my bank... please refund the my amount.

                            My Amount was debited not refunded to my bank....... - Comment #3777042 - Image #0
                            My Amount was debited not refunded to my bank....... - Comment #3777042 - Image #1
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                              A
                              Avijit002
                              Dec 19, 2020
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                              In 28th November its was diducted from my account for failed tranaction but its been 21days not still not refunded.Tranaction ID-NO0000FRLFI2
                              Mobikwik customer support has been notified about the posted complaint.
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                                A
                                Abhi................
                                Dec 19, 2020
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                                Why eastern power distribution APEPDCL is removed from the board list ...
                                Mobikwik customer support has been notified about the posted complaint.
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                                  S
                                  Súññy Vérmá
                                  Dec 18, 2020
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                                  Address: Hisar haryana

                                  Dear sir maine apne zip repayment /blue card repayment paytm se ki the vo vha se susfully submit ho chuki h par mere mobikwik me abhi bhe due date show kr rha hai please solv this
                                  +1 photos
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                                    K
                                    Kirti Lata
                                    Dec 18, 2020
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                                    I had paid my electricity bill of rs.561 through Mobikwik. Order no.MKO [protected] on 23nov.
                                    I hv e- receipt of the same...but current bill generated from KESCO is showing it as unpaid...and all the customer care no.are not reachable.., please help me to resolve this...as i hv all the transaction details of the same...
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      G
                                      gan1993@
                                      from Mumbai, Maharashtra
                                      Dec 18, 2020
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                                      Address: OM SAI APARTMENT FLAT NO,7 S NO, 50/4/2B VARKHADE,NAGAR GUJARWADI,

                                      Hello myself Ganesh sarode, my mobile no is [protected], I am your costomer, I borrow loan from 30000 in mobikwik tenure is 12 months . I have already paid 7 emi ...5 are pending . But in lockdown my job is gone .and I am saying your exicutive plz give me some time .but your employees such disgasting I have attached audio recording with us ...plz check and revert me
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Dec 18, 2020
                                      Updated by gan1993@
                                      [protected] this your exicutive nomber and the alternate no is [protected] plz revert me back ...is this the to talk with your costomer
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