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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 108

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V
Verlin
from Delhi, Delhi
Dec 30, 2020
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Hi.I have made a transaction for Rs 10499 from Mobikwik wallet to a account on 28.11.20 but it was failed & i have waited for 48hrs as per mobikwik instruction to return the money to my wallet but after 1 Month my money was not returned to my wallet.

My ticket no is #17257882. Pls do the needful to get my money back.
Mobikwik customer support has been notified about the posted complaint.
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    D
    Dino Singh
    Dec 30, 2020
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    Mobikwik complaint Ticket no. 17651390. Still after 2 days showing pending.
    Please resolve my issue at the earliest as my due date of credit card bill payment is 30/12/2020.
    Mobikwik customer support has been notified about the posted complaint.
    Dec 30, 2020
    Updated by Dino Singh     Please contact me immediately on [protected]
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      N
      Nilesh Prajapati rambhai
      from Delhi, Delhi
      Dec 29, 2020
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      Address: 25 Shri Nath Falt Near Autamba Society Khodiyar Nagar
      Website: Yes

      My card is bolckd zaakpay and unblock karu
      Mobikwik customer support has been notified about the posted complaint.
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        A
        Amarjeet Sahu
        Dec 29, 2020
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        Address: dalganjan dafai chhota bazar chirimiri
        Website: mobikwik

        Recharge not complete but paisa account se cut gaya hai paisa refund v nahi hua hai
        Mobikwik customer support has been notified about the posted complaint.
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          R
          Rohit Rohu
          Dec 27, 2020
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          Hello sir
          I am ajeesh. My registered mobile number is [protected]. My refund amount to customers (total of 100 rs, 50 per each two customer ) didn't received. Please resolve this issues.
          Mobikwik customer support has been notified about the posted complaint.
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            V
            vimay1983
            from Kolkata, West Bengal
            Dec 27, 2020
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            Website: www.mobikwik.com

            I am Ajay Kumar Gupta
            My car number is up78cb9045.

            I had car insurance with Bajaj Allianz general insurance company which was expiring so I renewed my policy through Mobikwik android app and made payment of Rs 4192 on 13 December 2020.
            But insurance company said that they haven't received any payment. So I rised a complaint with mobikwik but after many reminder, any of mobikwik employee contacted me and have not provided any solution.

            policy number is OG[protected]
            Mobikwik customer support has been notified about the posted complaint.
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              K
              karthikm92
              from Delhi, Delhi
              Dec 26, 2020
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              Resolved

              Hi team,

              I have done credit card payment for below two transaction id. Please let me know the status of payment

              MBK[protected]

              MBK[protected]

              Thanks,
              Karthik M
              Dec 28, 2020
              Complaint marked as Resolved 
              Hi Team, I did not any update from mobikiwk regarding credit card payment. I have follow up with the same issues. Yet to get updates.
              Mobikwik customer support has been notified about the posted complaint.
              Dec 28, 2020
              Updated by karthikm92               Hi team,

              I have made payment on 24th . Still payment not issued to bank or refunded. Please process the payment and update me the status for same.

              Transaction I'd

              MBK[protected]

              MBK[protected]
              View replies
              When will mobikiwik issue the payment to credit gateway. could you please share why there was a delay in posting the payment
              Reply
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                A
                Anagha D gowda
                from Powai, Maharashtra
                Dec 26, 2020
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                A person misguided me telling that he can connect my number to phone pe and took all money from my account, I found in google that number was phone pe helpline number and that turned to be fake please help me I'm facing bad situation from that
                Mobikwik customer support has been notified about the posted complaint.
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                  G
                  Geetha Pandy
                  Dec 26, 2020
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                  mobikwik loan settlement letter - dmi0001029885

                  Mobikwik making unnecessary calls and messages for the payment. even though I paid the amount in full for the loan account number - DMI[protected]. I have no option left to file a suit in the honorable court and Reserve Bank of India...
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                  A
                  Anagha D gowda
                  from Powai, Maharashtra
                  Dec 25, 2020
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                  I called for phone pe help center, they asked me about card details all my money was debited plz plz help me
                  Mobikwik customer support has been notified about the posted complaint.
                  Dec 25, 2020
                  Updated by Anagha D gowda                   I lost all my money when they asked details about my card, plz help get my money back

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                    B
                    Bhanu Singh Bandral
                    from Delhi, Delhi
                    Dec 25, 2020
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                    Address: Bye pass sidhra, jammu

                    I have made transfer of Rs 19885/- on 10/12/20 the money had been withdraw from the mobikwik wallet on 23/12/20 but not received by the beneficiary.
                    Ticket no: 17380581
                    Order id : 5b60fad67960d
                    Contact no: [protected]
                    Mobikwik customer support has been notified about the posted complaint.
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                      B
                      Bhanu Singh Bandral
                      from Delhi, Delhi
                      Dec 25, 2020
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                      Money not transfer to beneficiary's account

                      Address: Bye pass sidhra, jammu

                      I have made transfer of Rs 19885/- on 10/12/20 the money had been withdraw from the mobikwik wallet on 23/12/20 but not received by the beneficiary.
                      Ticket no: 17380581
                      Order id : 5b60fb6fe5ecc
                      Contact no: [protected]...
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                      S
                      Shatabdi Kalra
                      from Powai, Maharashtra
                      Dec 25, 2020
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                      I got refund from ajio ..the same is shown in mobiwik transaction history but the amount is not reflecting in my wallet..its been 15days i am trying to contact to custmor care.. ???
                      Mobikwik customer support has been notified about the posted complaint.
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                        R
                        raj21_himanshu
                        from Delhi, Delhi
                        Dec 24, 2020
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                        I added money from my credit card to my Mobikwik wallet 5206.5 that amount got added successfully. After that my account got disabled I even tried to login but couldn't get through. I got a pop-up stating user disabled.

                        I tried to reach Mobikwik customer care too but of no help. Nobody is responding.

                        Request you to kindly look into this.
                        Mobikwik customer support has been notified about the posted complaint.
                        Dec 24, 2020
                        Updated by raj21_himanshu                         I added money from my credit card to my Mobikwik wallet 5206.5 that amount got added successfully. After that my account got disabled I even tried to login but couldn't get through. I got a pop-up stating user disabled.

                        I tried to reach Mobikwik customer care too but of no help. Nobody is responding.

                        Request you to kindly look into this.
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                          M
                          Mahabir Tiwari
                          Dec 24, 2020
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                          Address: SHQ INDO TIBETAN BORDER POLICE LUCKNOW (U.P)

                          Kindli my wrong JIO mobile no recharge ([protected]) Rs.599 by mobikwik tranjection id no.RJ[protected]on dated 01/12/2020, 10:22 O'clocks. I want my mobikwik tranjection RJ[protected]Rs.599) to cancelled by mobikwik. And refund amount Rs.599/ his mobikwik wallet(Ankit Kumar sharma).
                          Mobikwik customer support has been notified about the posted complaint.
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                            B
                            Bhanu Singh Bandral
                            from Delhi, Delhi
                            Dec 23, 2020
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                            Address: Bye pass sidhra, jammu

                            Imps transfer from wallet to bank account of Rs 19885/- still in a pending state.
                            DATED:10/12/2020. Ticket no : 17380581.
                            Contact no:[protected]
                            Mobikwik customer support has been notified about the posted complaint.
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                              D
                              Dhanaraj Bhat
                              Dec 23, 2020
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                              I have recharged my jio no [protected] on 08/12/2020 rs 599 amount Deducted 2 Times please refund
                              Mobikwik customer support has been notified about the posted complaint.
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                                S
                                sharad rana
                                Dec 23, 2020
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                                Transaction date 7th dec.10.45Pm
                                Amount 51
                                Order Id: BR0005jlh7hr
                                Payment Failed at Jio App but Money Deducted from Mobikwik Wallet.
                                And 2 weeks passed and no refund is processed.

                                Please Look into this ASAP.
                                Mobikwik customer support has been notified about the posted complaint.
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                                  P
                                  Prami 05
                                  Dec 22, 2020
                                  Resolved
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                                  Resolved

                                  Mobikwik

                                  I tried to recharge my mobile for ₹45 through mobikwik... Transaction failed but money debited from my bank account.. This is not the first time already i had same issues with mobikwik try to fix it and refund my money back.

                                  Thanks
                                  Dec 22, 2020
                                  Complaint marked as Resolved 
                                  Not yet resolved...
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    S
                                    Souhardya Mondal
                                    Dec 21, 2020
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                                    Address: Petnipukur Lane, Near Radhanagar Shiv Mandir, Radhanagar

                                    I have my mobikwik merchant account. On 26th November, 2020 received 30 rs and they are saying that they already settled the payout of 30 rs/- which is wrong I tried to contact with their customer care agent, but there is even no such agent. They are only offering email support. Okey, I emailed them with screenshot of my bank account statement almost 30 times . They even could not give me satisfactory reply. Every time they send me same reply. So I decided to complaint against them here.

                                    my mobikwik number : [protected] (merchant)
                                    Mobikwik customer support has been notified about the posted complaint.
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