Mobikwik Complaints & Reviews

On Feb 2, 2021, I have taken an instant loan of Rs 60000 from Mobikwik app after reading the terms from their website which clearly mentioned that the loan amount can be transferred to Bank... (attaching screenshot from their website)To my surprise I came to know after the loan amount is disbursed that this can't be transferred to bank.

After reaching out multiple times to their customer care (Ticket no.[protected], I am getting senseless response templates and when I have written to their [protected]@mobikwik.com mentioning the issue - their response says that the "Shop on EMI" can't be transferred to Bank which I have not even opted for. I have opted for a instant loan of Rs 60000 which their app mentioned. They also go on saying that pay the first 3 EMIs of this and then you can foreclose it. what is this??

Now, since the shop on EMI is not useful for me as I was looking for a loan. Also, I am not gonna use the loan amount lying in my wallet. Please go ahead and cancel the loan ASAP.

I am available on my phone and email ID mentioned in the customer care ticket for anymore details.

I am booked train tickets from make my trip my money is debited from my account through mobikwik app via upi.
But my train ticket is not booked so I complain to refund my money total 940rs.

Mobile no [protected] recharge not complete but amount is debit from account
To transfer my amount

I added ₹598 to my mobikwik wallet now and suddenly the cash was withdrawn from my bank account but somehow does not reflect in my wallet balance and not even in mobikwik transaction history. STILL SHOWS 0 BALANCE.
So please do the needful ASAP.
This cash was meant for urgent reason.
I hope you will reflect the amount in my wallet by morning. I attach my banks message below.

Tr id:-
[protected]
amount :-7342
date :[protected]
amount transfer to phone pay wallet added money through American express credit card mobikwik. but after this transaction mobikwik payment successful but phone pay wallet amount transaction failed.pls solve my above transaction I'd issues.

Dear sir,

good morning,

Sir I every day I received massage to mobik wik side pay mobik wik ZIP Bill of 1799 . Why I'm paying 1799. Fust time add my one 1500 hundred and use after mobik automatic add money my account and send every day massage please pay 1799 .

I request you to please resolved my problem,

My email id. [protected]@gmail.com
Contact no. [protected]

Thank,
Yogendra Nath Pandey

I have done a recharge of 49 transaction successful but recharge not reflecting on the mobile phone

Payment 1276 made for BWSSB RR W-533438, through karnataka mobile one app and MOBIKWIK appon 20/01/2021 at 14.54 hrs. amount debited but receipt not generated.
This month bill is showing 1276 as arrears.
⁹Got the massage as below.

The amount already debited from my credit card account as below.

A transaction of Rs 1276.00 has been done using your CorpBank Credit Card 4****8536 at MOBIKWIK, GURGAON IN at 14:54

We received this month bill, in that it is showing last month bill is pending and arrears is showing 1276.

Kindly look into the matter and do the needful to adjust 1276 against January bill no.[protected]. at the earliest

Shridhar K Naik
[protected]

My mobikwik account is blocked. I trying to login it displays message as "user is disabled".
My money of rs.399/- is pending in mobikwik wallet
kindly try to reactivate my account as soon as possible

My mobikwik account is blocked. I trying to login it displays message as "user is disabled".
My money of rs.10021/- is pending in mobikwik wallet

I Mr.Jaganathan mobile no: [protected] I used MOBIKWIK APP'S ZIP and my due amount was 669 rs and due date was on Feb 5th 2021 but I made payment from my bank of Baroda account on 3rd Feb 2021.
Payment was not updated and it shows overdue with 100rs penalty
I have a decent cibil score 780+ and this incident will affect my cibil score.please look in to this issue and do the needful with right amount of compensation made by MOBIKWIK its giving me stress
Note I have attached the copy of payment I made

Dear concern,
I am very much fed up after done my transaction towards my electricity bill. My transaction of Rs 3878.68 is hold from last two days . I have arrange another rs 3878 for clear my electricity dues and to avoid the late payment charges. Please resolve at earliest and make my refund .as well as I have attached the screenshot in email please check.

Thanks
Gagandeep singh sappal

Respected Sir,
some one fraud transaction from my Mobikwik wallet, fraud amount is 7453 (864 + 3500 + 3089 amount debited from my wallet Amount). I have all evidence of Fraud transaction. I was complain in mobikwik company but they are not response in my any mail & call. I was complain in my nearest police station & FIR copy sent to Mobikwik company but they are not replying any mail. I also all evidence give to Mobikwik Company but they are not response.

please solve my problem & refund my wallet Amount asap...

Thanks
Manish Sharma
[protected]

I have transfer money wallet to bank but its pending 4964 please i need money solve my problem my mobile number is [protected] i have waited 5 days but my problem not solved

I was paying electric bill of ₹603 on 01/02/2021 using mobikwik app ₹412 from mobikwik wallet and remaining ₹181 from upi but Payment failed and upi amount deducted from bank account but refund has not been credited yet
Order ID:[protected]

Mobikwik is very unprofessional and cheap company. I paid my credit card bill using them where in they deducted INR40K from my account but did not pay my CC bill. When I came to know I followed up for my money as well as interest (INR5K) charged by the CC company. They paid back 40K after 2 weeks of follow ups but yet to refund interest charged by my credit card company. They are so unprofessional that they are not saying they would not pay clearly but prefer to close the ticket which I reopen again. Should I lodged a complain at the consumer court. Any direction in this regards.

thanks

I had recharged my mobile no. [protected] on 29 January 2021 of rupees 141.55. Amount was deducted but mobile did not get recharged. Kindly solve the matter it is showing PG transaction.

Electricity bill payment done by mobikwik but after OTP process stopped due to app server. Now amount is deducted from bank account and payment got cancelled though amount is not returned in account yet. Please solve my problem it will be highly appreciated... please solve as soon as possible.

Dear sir
I have successfully paid the credit card bill of Rs 2000 through mobikwik on 21/01/2021. Mobikwik sent a message that they have successfully paid the amount with Reference number KKBK[protected]. But andhra bank (now union bank ) credit card biller informed me that it is not done yet. And it is also not reflecting in my credit card current statement. So please help to solve my issue.

My name is Raj jaiswal . I am booked a indane lpg cylinder on mobikwik dated 31 january 2021 amount rs 755.50, , this amount is debited from my bank on the same day but my lpg cylinder still not booked, , when i contact mobikwik they say that merchant had successfully get my payment but i am not get my lpg cylinder, , so pls help me, , and also mobikwik phone number is not reachable, ,
I am attach below my transaction slips, ,
My name is - Raj jaiswal