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Updated: Aug 30, 2026
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Mobikwik reviews & complaints page 109

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A
Amit Mahar
Feb 2, 2021
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I have recharged my Jio Number via upi from mobikwik of Rs. 2599, amount is deducted from bank account but transaction is still in pending state and recharge is not completed. I have raised dispute my ticket id is 18137689. I want my money refunded either recharge done please
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    D
    Dhiru Chauhanegeg
    from Gurgaon, Haryana
    Feb 1, 2021
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    Address: #601,6289883240,Good Earth Business Bay, Sector 58, Gurugram, Haryana 122101

    My name is Dharmendra singh. My mobile no. is [protected]. I have paid my credit card bill payment through mobikwik on 30 January and payment done from mobikwik, but still not credited in credit card bill.
    today is last day. 2 days already passed after payment, but payment not done. Pls solve this asap.
    Mobikwik customer support has been notified about the posted complaint.
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    same story. i paid my CC bill on30th. 01st was the last date.
    even now it is not credited. we cannot reachout their customer care also.

    as per their CC bill payment section it takes 72 hours to process but now it is more than that.. i will be ending with payment penalty and interest now. pathetic..
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      K
      Kairavi Gadara
      Jan 31, 2021
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      Electricity bill payment done by mobikwik but after otp process stopped due to app server. Now amount is deducted from bank account and payment got cancelled though amount is not returned in account. Please solve my problem it will be highly appreciating...please solve as soon as possible.
      Mobikwik customer support has been notified about the posted complaint.
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        K
        Kalyan Gorai
        Jan 29, 2021
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        Resolved

        Dear

        Mobikwik



        I am kalyan gorai my mobile no[protected] I have payment my sbi credit card on 28.01.2021 but not paid sbi card account till now pandering amount R.S-18712/- & 2nd payment R.S-19043/- all payment will be hold on mobikwik app

        I request pl payment will sbi credit card account

        Thanks ®ards

        KALYAN GORAI

        Ph no-[protected]

        Kalyan.[protected]@gmail.com
        Jan 29, 2021
        Complaint marked as Resolved 
        Mobikwik customer support has been notified about the posted complaint.
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          H
          Harikb
          from Thiruvananthapuram, Kerala
          Jan 29, 2021
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          I added 250 rupees through my debit card from sbi to mobikwik yesterday, 28/1/2021. The money was debited from the bank, but is not showing in my mobikwik account. I am HARIKRISHNAN.B . My mobile number is [protected].
          Mobikwik customer support has been notified about the posted complaint.
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            D
            DHARMENDR AHIRWAR
            Jan 28, 2021
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            Address: Gram pipresra post kukretha chanderi ashoknagar mp

            UPI transaction pending Account mai se paisa kat gaya[protected]
            Mobikwik customer support has been notified about the posted complaint.
            Jan 28, 2021
            Updated by DHARMENDR AHIRWAR             UPI transaction pending

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              K
              Kaarthiks
              Jan 26, 2021
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              I deposited 600 rupees to wallet on 8 January but it didn't not added to wallet but amount debited from bank account I raised complaint about the same, now it is showing transaction successful in help section but amount not added to wallet nor it is refunded, along with that I deposited 5 rupees today but 84 deducted from my bank account and in transaction history it is showing paid for purchase of policy please refund my both transaction amount
              Mobikwik customer support has been notified about the posted complaint.
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                S
                sunildua12
                from Delhi, Delhi
                Jan 26, 2021
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                Hi there,

                I have made a payment to my Citi bank credit card using Mobikwik txn MBK[protected] as usual and they deducted INR40000 from my bank account. I got surprised to see my subsequent CC bill, where it was showing amount was not paid to them by mobikiwk and they have charged interest on it. I followed up with them thorugh tkt # 17443128 dated dec 7, 2020 and they took almost a week to refund back the money on 17 Dec 2020 and I made the payment to my CC on the same day though Paytm. On interest they said they would pay and asked me to upload the copy of bill. I told them that it would take few days as interest until that day would come in the next cycle bill and instead of honoring they closed the ticket and not paying back the interest accrued due to their mistakes. I have been following up for some time and even raised a fresh ticket in parallel #18074450. Thanks
                Mobikwik customer support has been notified about the posted complaint.
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                  N
                  Nikky Shetty
                  Jan 26, 2021
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                  Today I transferred rs. 20000 with UPI ref id.[protected] from standard chartered account to my icici bank account using mobikwik app. The amount got deducted but it didn't reflect in my other account. I called up both the banks but error is because of mobikwik.

                  Please resolve my problem orelse I will lodge complaint against mobikwik.
                  Mobikwik customer support has been notified about the posted complaint.
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                    R
                    Rafeek A S
                    Jan 25, 2021
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                    Rs 57 deducted my account on 18th January 2021 while I was trying to add my mobikwik wallet. Amount is deducted my account and didn't add my wallet. Please refund my amount.
                    Mobikwik customer support has been notified about the posted complaint.
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                      N
                      nageshpheonix
                      Jan 25, 2021
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                      Website: mobikwik

                      I tried to transfer Rs.10000/- from my wallet on 21.01.2021
                      The amount plus charges Rs.10466/- debited from wallet but not credited in my bank account.
                      Mobikwik customer support has been notified about the posted complaint.
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                        N
                        Nideesh thomas
                        Jan 25, 2021
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                        Today morning onwards i am calling nobody answers my call
                        Mobikwik customer support has been notified about the posted complaint.
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                          D
                          dikshashrestha77
                          from Haldwani, Uttarakhand
                          Jan 25, 2021
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                          Sir /Ma’am
                          As I have cancelled one of my flight bookings and the refund has been initiated on 23 jan at 9:01 pm but till today I haven’t received my refund amount in my bank account as per I have also used super cash that has been refunded but my the part of the money that has to be refunded back in my bank account Has not been refunded yet . Please kindly help
                          I am attaching both of the screenshots of MobiKwik message that claimed amount is refunded and my bank account statement.
                          Mobikwik customer support has been notified about the posted complaint.
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                            A
                            Anto98
                            Jan 24, 2021
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                            I have paid rs 960 for flipkart gift card of Rs.1000 .in which 40 was redeemed as supercash . The money got deducted from my account but havent got the giftcard yet . I try to contact help on mobiqwik but that doesnt help. I want my refund back . And the supercash back . The order id is[protected]
                            Mobikwik customer support has been notified about the posted complaint.
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                              R
                              Rajeshkhannna
                              Jan 24, 2021
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                              I've initiated a recharge of idea of 399 on the number [protected] using mobiwik wallet balance. Amount was deducted from the wallet but the recharge was not reflected on my idea number. When i reached idea customer care they've said no payment or recharge was initiated on this time period but the mobiwik transaction shows successful and they are saying it's the merchant's fault. Wallet amount was not yet refunded or the recharge was not yet initiated. MBK[protected] is the order id of the mobiwik transaction.
                              Mobikwik customer support has been notified about the posted complaint.
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                                R
                                ravikumar balasundaram
                                from Chennai, Tamil Nadu
                                Jan 23, 2021
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                                Address: CHENNAI

                                SIR
                                Zip later due amount rs.1734.41 paid on 20/01/2021. Amount debited in our sbi a/c but your a/c shows dues and ask me to clear dues with interest. Already submitted my proof in mobikwik help column. So far you are not resolved problem. Pls resolve the problem

                                Dear Customer, tx#046222 for Rs1734.41 by SBIDrCARD X6759 at 00230902 on 20Jan21 at 12:13:45. If not done forward this SMS to [protected]/[protected]/[protected] to block card.

                                20/1/2021, 15:06
                                Avail Bal in A/c xxx687: Rs. 84.51 CR
                                20/01/21: 1734.41 DR, by debit card
                                20/01/21: 1760.00 CR, BY TRFR
                                02/01/21: 3544.06 DR, by debit card
                                Mobikwik customer support has been notified about the posted complaint.
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                                  P
                                  Prashant Kadyan
                                  Jan 22, 2021
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                                  Sir rs 4112 amount deducted twice from my mobikwik account no. [protected] for flight booking on date 8 jant 2021 but no refund is initiated till now
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    S
                                    Sabakal
                                    from Ambasamudram, Tamil Nadu
                                    Jan 21, 2021
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                                    Address: No.5/17, Kasi viswanathan street

                                    I have paid Rs.10000 on 15th jan 2021 to my credit card through mobiwik app...but still didnt get amount in my credit card and not refunded to my bank account...
                                    Also on jan 11 2021 I did recharge of Rs.199 that too didnt get recharged..
                                    For both issue amount was deducted from my account and didn't get invoice.please resolve my problem and refund the amount
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Jan 26, 2021
                                    Updated by Sabakal                                     Please resolve my issue..I want my amount back..tried customer care number more than 100 times no response
                                    View replies
                                    Taken more than 10 days...please refund my amount
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                                      J
                                      jaipnb
                                      from Gorakhpur, Uttar Pradesh
                                      Jan 20, 2021
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                                      I have recharged my wallet for Rs 814 on 16 January 2021 but money is not credited in my wallet and my bank account debited for the same amount Rs 814. Kindly resolve it. My MobiKwik account is [protected]
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        A
                                        Ashish120
                                        from Husainabad, Jharkhand
                                        Jan 18, 2021
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                                        Address: Kahalgaon, bhagalpur, bihar

                                        I buyed a Google play code and my money debited but I did not get me my google play code
                                        So i request you to refund my money.
                                        Mobikwik customer support has been notified about the posted complaint.
                                        Jan 18, 2021
                                        Updated by Ashish120                                         I request you to solve my peoblem

                                        Jan 18, 2021
                                        Updated by Ashish120                                         I have sent an statement of bank of money debited.

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