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Mobikwik Complaints & Reviews

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Updated: Nov 28, 2025
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861
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Mobikwik reviews & complaints page 109

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S
Srujan Krishna Desai
Dec 18, 2020
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Address: D.no.237,4/A Main, 5th Cross,Unlock R.K.nagar

I made payment for ajio thr Mobikwik wallet .I have returned some products the refund has been initiated and also shows in history but not added to wallet nor my bank account please resolve the problem .
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    A
    Ananga Chatterjee
    Dec 17, 2020
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    Dear Sir,
    On Dec16, 2020, I have tried to make payment to BSNL through MOBIKWIK FOR VALIDITY EXTENSION of mobile no. [protected] via my DEBIT CARD twice. Though the amount[Rs 22+Rs 22=Rs 44} is debited in my relevant SBI account but not transferred to BSNL for the purpose it was done.The details are as follows:
    1. OTHPG787141 MOBIKWIK GURGAON Rs 22/-
    2. OTHPG799458 MOBIKWIK GURGAON Rs 22/-

    Kindly look into the matter and try to redeposit the amount Rs 44/- in my relevant account as early as possible.

    Thanking you.

    Yours faithfully
    Prof A Chattopadhyay
    Mobikwik customer support has been notified about the posted complaint.
    Dec 17, 2020
    Updated by Ananga Chatterjee
    No response yet
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      K
      k m behl
      from Delhi, Delhi
      Dec 17, 2020
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      Address: Sec 49d,Chandigarh

      My postpaid bill payment of Rs. 619/- has failed on 15/12/2020 paid through credit card, Message recd from your side - Refund to wallet Refund from Postpaid 15 Dec 2020 Success Rs.619/- but not showing in my Wallet Balance Rs.0, Please checck after Amount trfd to my Wallet or Credit Card A/c immediate.
      Mobikwik customer support has been notified about the posted complaint.
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        P
        Prami 05
        Dec 17, 2020
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        Resolved

        Mobikwik

        I made a purchase of rs. 214.9 in JioMart on 28Nov20...payment failed but money debited from my account.. I have already raised complaint against this issue but still not resolved... Kindly check from your side once and refund my money as soon as possible...
        +2 photos
        Dec 18, 2020
        Complaint marked as Resolved 
        Problem solved... Got my money back.. Though got a very late response but anyway thank you
        Mobikwik customer support has been notified about the posted complaint.
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          P
          Phani.Kiran2016
          Dec 16, 2020
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          Address: Hyderabad

          Dear Team,
          I V. Phani Kiran did transaction to transfer amount from my Mobikwik to my Axis Bank Account no : [protected]
          Amount: 14652.54 Rs/ Dated[protected]IMPS transfer is pending)

          Kindly look into below quiery request to clear

          My Email id: phani.[protected]@gmail.com
          My Mobile No [protected]
          Mobikwik customer support has been notified about the posted complaint.
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            S
            shivonline
            from Dehra Dun, Uttarakhand
            Dec 16, 2020
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            I PAY ELECTRICITY BILL ON 12/12/2020 ACCOUNT ID [protected] amount 653 and 33 supercash use amount deduct 620 my account BUT PAYMENT FAILED AMOUNT DEDUCTED FROM MY ACCOUNT PAYMENT WAS SUCCESS BUT BILL SHOW PENDING NOT SUCCESS
            Mobikwik customer support has been notified about the posted complaint.
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              M
              mdhussai
              Dec 16, 2020
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              Address: 6/92 Viday nagar road 2

              I'm diposit money mobikwik through debit card amount deducted from my bank account but money not added in dream11 Wallet and mobikwik applection please reply to me as soon as possible thank you
              +1 photos
              Mobikwik customer support has been notified about the posted complaint.
              Dec 16, 2020
              Updated by mdhussai
              Please reply to me as soon as possible thank you

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                S
                Sukhvir02300
                Dec 15, 2020
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                Hey, I had tried to recharge my number through FLIPKART smartstore, but transaction got FAILED and money was deducted. As of now it's been more than 7 days, I have not received my money. Please refund it as soon as possible
                Mobikwik customer support has been notified about the posted complaint.
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                  S
                  Seethaya K
                  Dec 15, 2020
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                  Address: guntur

                  We are done tata sky dth recharge, but id number invalid amount is dedected my bank plz refond my amount to same account
                  i am tring to call number of times mobikwik bot not satisfey your side, warest service any time swith off mobile numbers,
                  plz solve my problam order id [protected],
                  amount 200rs,
                  recharge date[protected]
                  Mobikwik customer support has been notified about the posted complaint.
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                    T
                    tatanarayanan
                    from Powai, Maharashtra
                    Dec 15, 2020
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                    Address: 60b shenbagavalliamman kovil west street

                    On 14.10.2020 i have remitted rs.599 Towards recharge through online payment of my JIO no:[protected].though the amount got debited my account recharge has not been successful Today the refund has not been received.Early action refund is requested
                    +1 photos
                    Mobikwik customer support has been notified about the posted complaint.
                    Dec 15, 2020
                    Updated by tatanarayanan
                    n 14.10.2020 i have remitted rs.599 Towards recharge through online payment of my JIO no:[protected].though the amount got debited my account recharge has not been successful Today the refund has not been received.Early action refund is requested

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                      M
                      Manikandan muthuramalingam
                      Dec 15, 2020
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                      Address: CHINNIAMPALAYAM
                      Website: mobikwik

                      I am facing problem upi transaction failed but amount deducted from bank account but no refound more than 7days
                      order Id- 5b5eca0b82d40
                      Mobikwik customer support has been notified about the posted complaint.
                      our bank side comment for below
                      Kindly solved this issues

                      Dear Sir/Madam,

                      Greetings from UPI PAY app

                      This is in reference to your e-mail.

                      We would like to inform you that transaction reference number[protected] was successfully done from our side on same date and Your amount has been already credited to your merchant account (HDFC Bank).

                      We value your association with us and assure you of our best services. Should you need any further information/clarification, please feel free to write in to us at support.[protected]@sbi.co.in.

                      State Bank of India welcomes your feedback/suggestions.

                      BHIM & SBI PAY UPI Mobile App

                      Please advise to customers to lodge complaints through App only.
                      SBI PAY UPI - Raise Dispute BHIM - Report Issue

                      For non-financial complaints send by mail to support.[protected]@sbi.co.in
                      Thanks & Regards

                      UPI Support Team
                      State Bank Global IT Centre
                      CBD- Belapur
                      Navi Mumbai.
                      LB
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                        G
                        guptahaz
                        from Surat, Gujarat
                        Dec 14, 2020
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                        I raised order of 819 rs for jio mart on 20/11/20 order got declined but money not received in wallet. as per jio mart customer transaction was failed. Please refund amount.
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                          G
                          ghost96
                          from Powai, Maharashtra
                          Dec 11, 2020
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                          Address: RAINBOW ROAD NEAR KFC MODEL TOWN JALANDHAR

                          I paid a bill of amount Rs. 2352.92 on[protected]
                          through mobikwik wallet, this is my idea number (postpaid sim)
                          but still not happen recharge but payment was deducted from my account. I contacted idea customer care, they are telling no recharge done on your number.Again i contacted several times, mobikwik help desk, I do not have any response.Please do the needful as soon as possible. (Order id is 5b51242cc2945)
                          Mobikwik customer support has been notified about the posted complaint.
                          Dec 11, 2020
                          Updated by ghost96
                          BILL PAYMENT
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                            R
                            Rajesh Lisha
                            from Powai, Maharashtra
                            Dec 11, 2020
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                            Sir, I recharged Jio Recharge/Bill PaymentTransaction Id: RJ[protected]

                            But not recharged my phone Pls take action
                            Mobikwik customer support has been notified about the posted complaint.
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                              S
                              Snehatc
                              Dec 11, 2020
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                              Address: India

                              On 4rth dec 2020, i have done a recharge through mobiwik of 100 ₹ to [protected]

                              Order ID : MBK[protected]

                              The amount got deducted but recharge was not reflected in the particular number, as it was not having an active plan .So I contacted BSNL, they told that it was not done to the number so it should reflect back to my account.When I looked into the mobwik app, i found that it's mentioned recharge was successful.but the amount has not yet reached the number yet.I am really dissatisfied with your service, i want my amount back .Or else I will go to customer court for the same.This is the 5th time I am contacting you.But still now no result.I want my money back.
                              +1 photos
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                                H
                                har8390jan
                                from Powai, Maharashtra
                                Dec 10, 2020
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                                Address: Radhey Krishna colony Beawar ajmer rajasthan

                                My name is archanaa . My register mobile no. In Mobikwik is [protected] and email id is [protected]@gmail.com. in 2nd Oct my 1500 rupees transaction is unsuccessful but not return by Mobikwik . Mobikwik customer care no is not available and not revert by Mobikwik.
                                Mobikwik customer support has been notified about the posted complaint.
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                                  S
                                  Saini11anshul
                                  Dec 10, 2020
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                                  Address: Bhagwanpur Roorkee haridwar uttarakhand

                                  On 08/12/2020, at 11:00 am. I'm recharge my jio no from ₹ 599 by my debit card.
                                  My recharge is not done and my balance cut from my debit card.
                                  Today (after one day) I'm not received any recharge or any money. I'm so sad now for this
                                  +1 photos
                                  Mobikwik customer support has been notified about the posted complaint.
                                  What happened to my complaint has no response yet
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                                    S
                                    shahbaazs
                                    Dec 9, 2020
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                                    Address: pune

                                    Its been almost 2nd month I have raised complaint of my issue to the mobikwik but no amount was refunded to me. Very pathetic service. I recommend you to not use this wallet. They don't answer your queries. There is direct way contact them. There IVR get automatically disconnect and the your phone call gets charged for this.
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      A
                                      Aoctpv Cct
                                      Dec 9, 2020
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                                      I was tried to send money rs to my bank account via mobikwik but that trasaction failed and amount got deducted from my account and I have not received any refund from the bank kindly do my refund plss
                                      My order no - 5b5ebe208e7e1
                                      Contact no [protected]
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                                        J
                                        Jesvin David
                                        Dec 8, 2020
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                                        Tried to recharge for 599 rupees jio plan for mobile recharge on November 2nd. Money got deducted. But recharge not happened. Still refund also didnt happen
                                        Mobikwik customer support has been notified about the posted complaint.
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