Mobikwik Complaints & Reviews

PL.NO.1, SY.NO.27 madhapur hyderabad rangareddy district pin :500081

Mobikwik — Fraud alert
P
Puneeta Chauhan
Jun 27, 2022
This is manikanta jyothula, on 20/04/2022 there was a unauthorized transaction happened in my mobikwik wallet. I have not done any kind of transaction as such. someone called [protected] from this number unfortunately some unauthorized transaction happened as below. I have given complaint to mobikwik, but none of them till now no response. After i sent an email to fraud alerts email as per their procedure, they sent me a questionnaire and i replied back after that i didn’t have any update. Atleast mobikwik is doing investigation or not?

After this fraud i have seen my transactions and i found almost everyday there was a fraud transaction tried on my mobikwik, as i don’t have balance those transactions failed. Unfortunately on 20th i have balance and it got deducted. I need mobikwik to dig in and investigate and respond me asap. Atleast i am expecting a call from your team to get an update. Because i tired of calling mobikwik customer care, it never connects to an agent.and my cibil score dicreased

Amount : 27, 987/-
Time : mar 20 2022 6:00 PM

I am rajeshbhai b gandhi from bharuch gujarat.Mobikwik has given zip bill of rs.4837.24 but till now i have not taken any loan from mobikwik. Why he has given wrongly bill to me.I will given information to rbi to cancelled such type of finance company who has wrongly given bill to me in my accounts.I have not taken any loan from mobikwik.If this amount not removed than i will write to pmo -prime minister/finance minister and rbi.When i have not taken any loan from this mobikwik than why given recovery bill to my name.This finance company is given wrongly bill to me than i will take action against fraud finance company -is mobikwik.I am writing to pm/fm and rbi.To cancelled the licenced of mobikwik to quickly cancelled buisness licence as earliest.

Charging false amount since last year after clearing dues on times, after complaining multiple times still this is not resolved yet. This is reflecting on cibil score.

Charging false amount since last year after clearing dues on times, after complaining multiple times still this is not resolved yet. This is reflecting on cibil score. Now they are saying we can't do anything you have to pay the full amount.

As i have reported some zip fraudulent repayment transactions, mobikwik had disabled my wallet on 25th April 2023, . Later they disabled my account instead of give a clarification in this regard .

From that day, i am requesting mobikwik to enable my account back via email to [protected]@mobikwik.com. They are not replying. The support mail id [protected]@mobikwik.com never accepts mail and will always bounce. I called customer care phone[protected] and told this issue once, getting this number is a luck. It will pick the call once if you try 10 times.

Now mobikwik had generated the zip bill and asking me to pay. I have mailed them multiple times without the wallet being re-enabled i cannot pay it, as there is no other option. But they are not responding but keep on sending me sms and email to pay the bill and warning me it will affect my cibil score. Now they added penalty also to that, means they know i cannot pay the bill, still they are troubling me like anything.

Vest sirvice mobikwik
Mobikwik ZIP LOAN koyibe mat aply karna Big penalty 2 MONTH 1322 PENALTY, Frand transfer my accound
2 month accound deceblL. mobikwk accound deseble 2 month penalty vaty big emound
zip loan emound 1500/- rs, 2 month penalty 1322/- mene accund decebl kiya frad ka vajase mera problom frad alart team mail kiya abitak 2 month huwa problom solved nahi acclund desible zip loan emound ovardue badti jare care ful. MOBIKWIK ZIP LOAN MAT APLY KARNA BIG EMOUND PENALTY DETA.koyi be mat aply karna mobikwik zip loan
bad costemer suport be he koyi mut fusna zip loan mobilwik
[protected]@mobikwik.com
vest survice frade alart mobikwik
[protected]@mobikwik.com
bad costemer survice mobikwik

Mobikwik ZIP loan koyibe mat aply karna Big penalty 2 MONTH 1322 PENALTY, Frand transfer my accound
2 month accound deceblL. mobikwk accound deseble 2 month penalty vaty big emound
zip loan emound 1500/- rs, 2 month penalty 1322/- mene accund decebl kiya frad ka vajase mera problom frad alart team mail kiya abitak 2 month huwa problom solved nahi acclund desible zip loan emound ovardue badti jare care ful. MOBIKWIK ZIP LOAN MAT APLY KARNA BIG EMOUND PENALTY DETA.koyi be mat aply karna mobikwik zip loan
bad costemer suport be he koyi mut fusna zip loan mobilwik
[protected]@mobikwik.com
vest survice frade alart mobikwik
[protected]@mobikwik.com
bad costemer survice mobikwik

I have been paid the amount of Rs.389/-on 27/08/2021.last two years the amount is till now not received from Mobikwik.Now the same amount of Rs.389/-not received from finance -mobik now this amount with Rs.100/-panlety every month must be receovered from Mobikwiwk.Now the total amount must be recovered of Rs.389/-+2400 penelty charges .Now total amount is due from MOBIKWIK OF RS.2789/- TILL NOW.

MY AMOUNT IS DUE FROM MOBIK OF RS.2789/-

I am writing this to bring to your attention that I have not received the cashback that was promised to me by MobiKwik on Go Indigo Website. I made a transaction on 24th April 2023 for Rs. 5514 using my MobiKwik wallet, which was eligible for a cashback of Rs. 500. However, even after waiting for the stipulated time period, I have not received the promised cashback.

I have tried reaching out to MobikWik customer care several times, but I have not received any positive response from them.

Mobikwik — Fraud alert
P
Puneeta Chauhan
Jun 27, 2022
This is manikanta jyothula, on 20/04/2022 there was a unauthorized transaction happened in my mobikwik wallet. I have not done any kind of transaction as such. someone called [protected] from this number unfortunately some unauthorized transaction happened as below. I have given complaint to mobikwik, but none of them till now no response. After i sent an email to fraud alerts email as per their procedure, they sent me a questionnaire and i replied back after that i didn’t have any update. Atleast mobikwik is doing investigation or not?

After this fraud i have seen my transactions and i found almost everyday there was a fraud transaction tried on my mobikwik, as i don’t have balance those transactions failed. Unfortunately on 20th i have balance and it got deducted. I need mobikwik to dig in and investigate and respond me asap. Atleast i am expecting a call from your team to get an update. Because i tired of calling mobikwik customer care, it never connects to an agent.and my cibil score dicreased

Amount : 27, 987/-
Time : mar 20 2022 6:00 PM

Hi Mobikwik,

I have tried booking Irctc ticket through Mobikwik wallet. The transaction has failed, and irctc has refunded the amount. But i cant see the amount in my mobikwik wallet.

Not sure, why do i have to come to file a consumer care complaint for refunds. Where is your customer care team? how to reach them?

Please check order id [protected].

Sorry to say but I am extremely unhappy with how the matter has been dealt.

On 13th April 2023, I try to pay a credit card bill from Mobikwik for the amount,
Rs: 160687.96, the transactions failed and they are not refunding after 24 hrs.
Service calls and mail say they are working on the same, without any satisfactory answers and results.

Credit card is due in a short period, and MobiKwik is negative towards complaints and not responding well.
Need help.

I have complaint my fraud issue which has been performed via fraudsters on 26th of March and I have reported to Mobikwik on same day also same time but till now I have not received any resolution, I am understanding that how can Mobikwik manage, because when I tweet on twitter then I was receiving answer from fraudsters Mobikwik handlers.
I am saying again and again to Mobikwik that I have not received any call or mail from your side but they have replied 8 time that they have sent all the details to me, but I have not received any mail or call regarding this.

Mobile number;- [protected]

Zip Black Card(Ru pay) Block
And my mobikwik Zip It's Not work Problem is not eligible Please Solved this problems

How it's possible?.

Some fraudster made the payment of Rs51362.5 through mobikwik platform.
i've never done any transaction.

for reference detail of transaction which show in my transaction history.
Transaction(Date)
3/4/23-17000/- ref:-[protected]
4/4/23-17000/- ref:-[protected]
4/4/23-17362.5/- ref:-[protected]

I've already made the complaint with cyber cell and bank .

Kindly made the reversal of these transaction.

this is my first credit card which i have get in my life and now i'm not gonna get another one in rest of my life.

Kindly help me out.

i have to pay the credit card bill but have money to pay kindly reverse these transaction as soon as possible.

Dear Sir/madam,

I paid all the dues on time on Mobikwik ZIP But its still showing overdue amount Rs. 2994 on Transunion CIBIL and Experian Credit Report So I kindly request you clean close my account and update the credit report as soon as possible. For your reference I herewith attached my Transunion CIBIL credit report. kindly do the needful

Name : AMRISH S

Mobile Number : [protected]

Loan Account Number : DXCHE[protected]

Credit Report Status : Overdue

Overdue Amount : Rs. 2994

Account Type : Other
                          �...⇄ & Regards,
AMRISH S

I made a rent payment of 1499.57 with transaction id : MBK[protected] which was deducted from my zip account but didn't receive on other side bank account and it's showing pending
Please help me
As we need the amount urgently
Please solve this problem sir

I am normal middle class person and in sometime I took a loan of 25000 for my personal needs I'm paying my emi s on time suddenly today they are asking me double amount I have no other choice please help me mobikwik is ruined my life🙏🙏

Zip pay later used amount pr itni penalty laga rhe h settlement ka bola ki penalty remove ho jygi saari pay kar diye uske bad b penalty remove nhi ki or ab koi msg ka jwb nhi de rha koi call pick nhi kr raha cibil b kharb kr diya cstumr care pr koi pick nhi karta calls totally fraud h yh sab