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Updated: Aug 30, 2026
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Mobikwik reviews & complaints page 111

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R
Ravindran Raman
Jan 6, 2021
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Address: 6/69 KUNDACHAPPAI THUMMANATTY P.O OOTY THE NILGIGIS

The amount paid through wallet Rs.18600/- is not paid to the Merchant. I made so many queries through ticket nos.
ticket ID 17570862, 17752670, 17777051

Till date there is no response from your end. I request you to kindly check and pay to the Merchant (MFIN) immediately.

The Mfin is making so much penalty on my due. So it is most urgent.

Thanks & Regards
R RAVEENDRAN
Mobikwik customer support has been notified about the posted complaint.
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Sir did u get refund
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    M
    Mohit Namdeo
    Jan 6, 2021
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    Address: Narsinghpur

    My american express card blue card blocked by zaakpay so plzzzz my blue card unblock to zaakpay app
    Mobikwik customer support has been notified about the posted complaint.
    Jan 06, 2021
    Updated by Mohit Namdeo     Unblock my mobikwik blue card unblock to zaak pay

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      K
      Krisha Jaiswal
      from Delhi, Delhi
      Jan 5, 2021
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      Address: Mumbai

      Call came from customer care number
      They told me to download ANYDESK app for further payment

      Total[protected] + 6000) amount deducted on 04/01/2021

      Amount credited on one mobikwik systems prgurgaon

      Your Account xxxx4346 has been Debited INR 9000 on[protected]:19:51 ABB 1 = E-Commerce/[protected]/00218060/ONE MOBIKWIK SYSTEMS PRGURGAON HRIN/ Mogaveera Bank (10.Sa )

      Your Account xxxx4346 has been Debited INR 6000 on[protected]:27:26 ABB 1 = E-Commerce/[protected]/00218060/ONE MOBIKWIK SYSTEMS PRGURGAON HRIN/ Mogaveera Bank (10.Sa )
      Mobikwik customer support has been notified about the posted complaint.
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        J
        Jana Shan
        from Powai, Maharashtra
        Jan 4, 2021
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        I have paid electricity bill of Rs. 1350/- through Mobikwik Android Application on 14th March 2020 at 1:59 pm. The Operator Reference Number is MK01009do6iy
        Mobikwik Order ID is MK[protected]
        My MSEB Consumer Number is[protected]

        I have launched numerous tickets through Mobikwik Support but the response is to get a written confirmation from the operator (MSEB) that they have not received the payment.

        However, the operator (MSEB) refuses to provide any written confirmation saying it is not their duty to provide any random confirmation letter or email. Any more requests results in their rude behaviour with us.

        It has been more than 10 months and the issue is still not resolved.
        Mobikwik customer support has been notified about the posted complaint.
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          S
          sebe
          from Srinagar, Jammu and Kashmir
          Jan 3, 2021
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          Address: Kashmir Srinagar

          On December 24th 2020 during purchase on Myntra I paid through Mobikwik app my money deducted twice an amount of Rs. 463.75 twice but order was failed.
          Mobikwik customer support has been notified about the posted complaint.
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            J
            JP Panda
            from Delhi, Delhi
            Jan 2, 2021
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            Dear Sir/Madam,

            I regret to inform you that, I make an upi transaction of ₹187 for Tata Sky Dth recharge by MobiKwik app on 30/12/2020. Money deducted from my account but not credited to the Tata Sky Dth account till now. So I am providing the following details about the transaction to cancel that & kindly refund the amount in to my account.

            UPI- [protected]

            RRN[protected]

            In view of the circumstances as mentioned above, I request you to kindly arrange to credit the amount in my account at the earliest.

            Yours faithfully,
            Jyotiprakash Panda
            Mobile [protected]
            Jan 5, 2021
            Complaint marked as Resolved 
            Mobikwik customer support has been notified about the posted complaint.
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              A
              Anto98
              Jan 2, 2021
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              Address: 2nd Floor, Orchid Centre, Golf Course Road, Sector 53 Gurgaon Gurgaon District Haryana India - 122002
              Website: www.mobikwik.com

              I had done a amazon gift card purchase of 100 ...where 97 rupees were debited from my account and 3 supercash . But i havent received the gift card yet . I reported this issue and even after a week im not getting any satisfactory response . I want mobikwik to revert the money to my account or get me the gift card as soon as possible .
              Attaching the ticket number for your reference
              In screenshot
              Mobikwik customer support has been notified about the posted complaint.
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                L
                Lakshmi Lakshaya V
                from Delhi, Delhi
                Jan 2, 2021
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                Refund not received against payment.
                Mobikwik customer support has been notified about the posted complaint.
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                  R
                  Ruhi Wadhwa
                  Jan 1, 2021
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                  Address: ludhiana

                  Hello My name is Ruhi, i am belong to ferozepur city, Mobikwik Site Any without information deduct from my bank account, after that i transfer my money from wallet to my account, then extra charges apply from this side. its fair without any info you people deduct money.
                  Mobikwik customer support has been notified about the posted complaint.
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                    S
                    SHINOJ K G
                    Jan 1, 2021
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                    I, Shinoj.K.G is holding a MOBIKWIK account. I was holding an amount of Rs.2800.13 in my wallet on 16/12/2020.

                    On 16/12/2020, 10.11 pm I saw a fraudulent transaction done for

                    Amount of : Rs.2489.00

                    Transation Id : croma[protected]-[protected]

                    Compliant number: 17516187

                    I have raised this issue on 18/12/2020 .I got a reply from mobiqwik on 29th december that as the order is delivered they cant do anything.fraudulent activity in my account happened without sharing any OTP or any other information from my side but mobikwik is not supporting. my user ID is disabled by mobikwik so I can't use my wallet balance already 2489 rupees taken by fraudulent activity. I have given all documents from my side without my knowledge money deducted from wallet and used in chroma. Mobikwik ensured that fraud got order delivered extremely horrible customer service.mobilwik asking for I'd proof then questionnare then finally as order delivered can't do anything after 11 days as fraud got money. please unblock my account credit back my RS 2800
                    Mobikwik customer support has been notified about the posted complaint.
                    Jan 03, 2021
                    Updated by SHINOJ K G                     I am extremely unhappy with the pathetic service provided by the MOBIQWIK CUSTOMER CARE. money was taken from my mobiqwik wallet without sharing any OTP or password i simply got a mail that rs 2489 deducted my account in croma. when i complained on 16th december mobikwik replied that they are blocking account and started the great investigation. After many mails they asked me to send my ID PROOF. after sending id proof no replies after sending many mails. then they sent me a questionnaire to fill. after that no information and after several follow ups finally sent mail on 29th december that they cant take the responsibility of the transaction as the fraud got the delivery booked with my wallet money.Then only i understood that they were helping the fraud to get his delivery. Then they are asking me to fill FIR in cyber cell. I have not shared any otp or password money was lost due to safety issue of mobikwik app. Now they stopped replying to the tweets also worst class customer service and app. When sending 10 mails they wll send a useless reply. i tried to contact mobikwik cusomer care number but there were nobody to pick my callsi held the phone hearing the music on the other side. Mobikwik is cheating customers and making them fool.
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                      D
                      dharshan bharadwaj
                      from Hassan, Karnataka
                      Jan 1, 2021
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                      I had to make a payment of 299 where i used my sbi debit card. The payment was failed but my money from my account was debited. I have the transaction details. My transaction is not even showing in mobiwik app. I need a refund immediately
                      Mobikwik customer support has been notified about the posted complaint.
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                        V
                        Verlin
                        from Delhi, Delhi
                        Dec 30, 2020
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                        Hi.I have made a transaction for Rs 10499 from Mobikwik wallet to a account on 28.11.20 but it was failed & i have waited for 48hrs as per mobikwik instruction to return the money to my wallet but after 1 Month my money was not returned to my wallet.

                        My ticket no is #17257882. Pls do the needful to get my money back.
                        Mobikwik customer support has been notified about the posted complaint.
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                          D
                          Dino Singh
                          Dec 30, 2020
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                          Mobikwik complaint Ticket no. 17651390. Still after 2 days showing pending.
                          Please resolve my issue at the earliest as my due date of credit card bill payment is 30/12/2020.
                          Mobikwik customer support has been notified about the posted complaint.
                          Dec 30, 2020
                          Updated by Dino Singh                           Please contact me immediately on [protected]
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                            N
                            Nilesh Prajapati rambhai
                            from Delhi, Delhi
                            Dec 29, 2020
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                            Address: 25 Shri Nath Falt Near Autamba Society Khodiyar Nagar
                            Website: Yes

                            My card is bolckd zaakpay and unblock karu
                            Mobikwik customer support has been notified about the posted complaint.
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                              A
                              Amarjeet Sahu
                              Dec 29, 2020
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                              Address: dalganjan dafai chhota bazar chirimiri
                              Website: mobikwik

                              Recharge not complete but paisa account se cut gaya hai paisa refund v nahi hua hai
                              Mobikwik customer support has been notified about the posted complaint.
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                                R
                                Rohit Rohu
                                Dec 27, 2020
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                                Hello sir
                                I am ajeesh. My registered mobile number is [protected]. My refund amount to customers (total of 100 rs, 50 per each two customer ) didn't received. Please resolve this issues.
                                Mobikwik customer support has been notified about the posted complaint.
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                                  V
                                  vimay1983
                                  from Kolkata, West Bengal
                                  Dec 27, 2020
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                                  Website: www.mobikwik.com

                                  I am Ajay Kumar Gupta
                                  My car number is up78cb9045.

                                  I had car insurance with Bajaj Allianz general insurance company which was expiring so I renewed my policy through Mobikwik android app and made payment of Rs 4192 on 13 December 2020.
                                  But insurance company said that they haven't received any payment. So I rised a complaint with mobikwik but after many reminder, any of mobikwik employee contacted me and have not provided any solution.

                                  policy number is OG[protected]
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    K
                                    karthikm92
                                    from Delhi, Delhi
                                    Dec 26, 2020
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                                    Resolved

                                    Hi team,

                                    I have done credit card payment for below two transaction id. Please let me know the status of payment

                                    MBK[protected]

                                    MBK[protected]

                                    Thanks,
                                    Karthik M
                                    Dec 28, 2020
                                    Complaint marked as Resolved 
                                    Hi Team, I did not any update from mobikiwk regarding credit card payment. I have follow up with the same issues. Yet to get updates.
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Dec 28, 2020
                                    Updated by karthikm92                                     Hi team,

                                    I have made payment on 24th . Still payment not issued to bank or refunded. Please process the payment and update me the status for same.

                                    Transaction I'd

                                    MBK[protected]

                                    MBK[protected]
                                    View replies
                                    When will mobikiwik issue the payment to credit gateway. could you please share why there was a delay in posting the payment
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                                      A
                                      Anagha D gowda
                                      from Powai, Maharashtra
                                      Dec 26, 2020
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                                      A person misguided me telling that he can connect my number to phone pe and took all money from my account, I found in google that number was phone pe helpline number and that turned to be fake please help me I'm facing bad situation from that
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        Anagha D gowda
                                        from Powai, Maharashtra
                                        Dec 25, 2020
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                                        I called for phone pe help center, they asked me about card details all my money was debited plz plz help me
                                        Mobikwik customer support has been notified about the posted complaint.
                                        Dec 25, 2020
                                        Updated by Anagha D gowda                                         I lost all my money when they asked details about my card, plz help get my money back

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