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Mobikwik Complaints & Reviews

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Updated: Feb 21, 2026
Complaints 7162
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862
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Mobikwik reviews & complaints page 111

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M
Mr zeeshan ali
from Hyderabad, Telangana
Dec 6, 2020
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Hello,

This is with regards to my wallet to bank transaction done on 30th Nov'20 on mobikwik

Transaction shows pending since more than 5 days its worst to do transaction on mobikwik as i didnt get the money back to my account as refund this much long time for a refund to happen if its pending then i should have get mymoney back,

I have raised a ticket too and no response yet, please i want my money back as soon as possible I am really worried and money is really important for me right now

Mobikwik customer care is also is waste tried calling them many times they keep puting me on hold for so much time
Mobikwik customer support has been notified about the posted complaint.
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    M
    mandli bhargava
    from Powai, Maharashtra
    Dec 5, 2020
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    Address: Hyderabad

    Request To Unblock Mobikwik Wallet. My registered mobile number is [protected].
    Mobikwik customer support has been notified about the posted complaint.
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      M
      mandli bhargava
      from Powai, Maharashtra
      Dec 5, 2020
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      Address: Hyderabad
      Website: Mobikwik

      My name ia mandli bhargava. My registered mobile number is [protected]. My account 8s not login showing used disabled error. Today[protected] is my zip due date please solve my problem. Frds don't use mobikwik app.waste services
      Mobikwik customer support has been notified about the posted complaint.
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        J
        john jinkins
        from Powai, Maharashtra
        Dec 5, 2020
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        Sir,
        I transferred 99000 rupees from my credit card to mobikwik wallet on november 19th 2020.This was done by mistake .after using 20000 rupees i asked them to transfer the balance 79000 rupees to my source card on that day itself.they accepted the request .Till today it is not processed.Their chat help system says we are lookin in to it.

        They gave me a ticket number#17002399 and closed the ticket saying that they will transfer the money in 10 days.

        i reopened the ticket and the y gave me another ticket number#17098738.this shows still in progress for last 15 days.
        Mobikwik customer support has been notified about the posted complaint.
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        Hello, You got the money back now? And are there any charges?

        I also have the same issue as yours.
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          S
          Sunejagulshan
          from Ranchi, Jharkhand
          Dec 4, 2020
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          I added money from my account to my Mobikwik wallet (registered mobile number-[protected])500/- rs that amount got added successfully. After that my account got disabled I even tried to login but couldn't get through. I got a pop-up stating user disabled.

          I tried to reach Mobikwik customer care too but of no help. Nobody is responding.

          Request you to kindly look into this.
          Mobikwik customer support has been notified about the posted complaint.
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            R
            rajeshshukla455
            from Mumbai, Maharashtra
            Dec 3, 2020
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            Very poor service by mobikwik, they use our money, more time i complain and sent the details of failed transaction but they not refund my payment. They not give any response only make fool to customer.
            Mobikwik customer support has been notified about the posted complaint.
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              S
              Sandeepyamik
              Dec 3, 2020
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              Dear Sir I am doing credit card payment yesterday through mobikwik but after more than 36 hrs status is pending i try lot for talking mobikwik customer care but unfortunately no response from their side
              Mobikwik customer support has been notified about the posted complaint.
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                D
                Deepikamangtani
                from Powai, Maharashtra
                Dec 2, 2020
                Resolved
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                Resolved

                Amount deducted from my account but not transferred to the merchant site

                I have done a transaction on the Indigo app through Mobikwik wallet attached card and the transaction was successful from Mobikwik end but has not been successfully deposited at the merchant site that was Indigo. I have contacted the Indigo customer care and they told me that the amount would be refunded bck by Mobikwik as the transaction fault is from their side I have raised a ticket over the transaction but no response has been given yet....
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                V
                Viswanadh336
                Dec 2, 2020
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                I had made a recharge yesterday unfortunately it is failed but the amount got deducted later on I got a notification in mobikwik that the amount got credited but I didn't get the amount back I think mobikwik is a fraud app
                Mobikwik customer support has been notified about the posted complaint.
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                  Z
                  ZBhau
                  from Powai, Maharashtra
                  Dec 2, 2020
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                  I had transferred Rs: 20, 000\- from my Mobikwik wallet to my ICICI bank account. The amount got debited but yet not credited to my bank account as the transaction shows pending in wallet history. I tried to get help on the this issue from Mobikwik application help section but it says you can't create ticket for the same as your previous issue has not been resolved.
                  Mobikwik customer support has been notified about the posted complaint.
                  View replies
                  Thank you Mobikwik team for support appreciated.

                  The money has been credited to my bank account same day.

                  Thanks and Regards,
                  Bharat Advani
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                    Z
                    ZBhau
                    from Powai, Maharashtra
                    Dec 2, 2020
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                    Resolved

                    I added money from my credit card to my Mobikwik wallet 26165 that amount got added successfully. After that my account got disabled I even tried to login but couldn't get through. I got a pop-up stating user disabled.

                    I tried to reach Mobikwik customer care too but of no help. Nobody is responding.

                    Request you to kindly look into this.
                    Dec 2, 2020
                    Complaint marked as Resolved 
                    I received the amount to my bank account same day. Thank you Mobikwik team for support appreciated. Thanks and Regards, Bharat Advani
                    Mobikwik customer support has been notified about the posted complaint.
                    Dec 02, 2020
                    Updated by ZBhau                     Thanks Mobikwik support team appreciate your timely solution and efforts to resolve my issue.

                    Thanks and Regards,
                    Bharat Advani
                    View replies
                    I added money from my credit card to my Mobikwik wallet 5206.5 that amount got added successfully. After that my account got disabled I even tried to login but couldn't get through. I got a pop-up stating user disabled.

                    I tried to reach Mobikwik customer care too but of no help. Nobody is responding.

                    Request you to kindly look into this.
                    Reply
                    I added money from my credit card to my Mobikwik wallet 5206.5 that amount got added successfully. After that my account got disabled I even tried to login but couldn't get through. I got a pop-up stating user disabled.

                    I tried to reach Mobikwik customer care too but of no help. Nobody is responding.

                    Request you to kindly look into this.
                    Reply
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                    8 other people found this review helpful
                    8 found this helpful
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                      R
                      Rajkumar tvl
                      from Powai, Maharashtra
                      Dec 2, 2020
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                      01.12.2020
                      [protected]
                      refund amount to my payment gate way
                      Mobikwik customer support has been notified about the posted complaint.
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                        A
                        Atul Bisht
                        from Powai, Maharashtra
                        Nov 30, 2020
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                        Address: Post office syalidhar talar badi almora

                        Sir and mam please refund my money otherwise i complain ur my total money is 1774.26 and i have no money in my account
                        Mobikwik customer support has been notified about the posted complaint.
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                          P
                          pankaj16790
                          from Kolkata, West Bengal
                          Nov 30, 2020
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                          Address: Gurugram, India

                          Dear sir,
                          On Nov' 26th 2020 I have transferred Rs.1046.61/- from wallet to bank account but its is not credited into my account and amount debited from wallet and the status showed an error is 'Pending' It takes 3 to 5 days to refund into wallet bt today is 30/11/2020 still amount is not credited into wallet or in my bank account.
                          Mobikwik customer support has been notified about the posted complaint.
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                            S
                            sesha ajay
                            from Chilakalurupet, Andhra Pradesh
                            Nov 30, 2020
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                            Hi I transferred 20618.22 from my wallet to bank. Amount got debited from wallet but shows as pending status and not credited to my bank account.
                            Mobikwik customer support has been notified about the posted complaint.
                            Nov 30, 2020
                            Updated by sesha ajay                             Issue resolved
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                              B
                              bidhan mukherjee
                              from Powai, Maharashtra
                              Nov 28, 2020
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                              Address: Good Earth Business Bay – #601, 6th Floor, Sector 58, Gurugram, Haryana 122101, India.

                              Dear Sir,
                              I made a fund transfer of Rs15078/- towards my EMI payment of Indiabulls consumers finance ltd. via Mobikwik online App. Transaction was not successful but amount was debited from my Citibank account but so far Mobikwik didn't refund me even after followup via email. Neither they shared any invoice for this transaction.

                              Attaching Citibank transaction ref id & Mobikwik transaction Ref id snapshot

                              Kindly support to get the refund quickly

                              Regards
                              B Mukherjee
                              [protected]
                              Mobikwik customer support has been notified about the posted complaint.
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                                D
                                Dharmesh218
                                Nov 27, 2020
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                                I have done the transaction of mobile recharge of INR 103 on 25/11/2020.
                                Transaction went failed, but money deducted from my bank account.. and refund of the same is not received.
                                Mobikwik customer support has been notified about the posted complaint.
                                View replies
                                Still no reply of action careless mobikwik
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                                  S
                                  srikar111
                                  from Hyderabad, Telangana
                                  Nov 27, 2020
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                                  Mobikwik team is sending blackmail messages stating that cibil score is being affected because of not paying 55 rs in zip wallet.Problem here is my pin has been blocked and it is not allowing me to pay and theres is no other option to pay.Raised multiple tickets which is of no use and no action is taken care.
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    S
                                    Siddharaj Singh
                                    from Powai, Maharashtra
                                    Nov 26, 2020
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                                    Address: Bathinda, punjab

                                    Yesterday I was recharge my mobile: [protected] of plan 555/- UPI/[protected]/NA/[protected]@hdf/HDFC BANK LTD.
                                    mobile not recharge yet and money also not refund.

                                    Still I am waiting for refund or mobile recharge ?
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      S
                                      Sunita Mulani
                                      Nov 25, 2020
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                                      Address: H 26 OLD QUARTER NO. 39, NEAR JHULELAL TEMPLE

                                      I have registered no. As [protected] on mobiwik.
                                      Sir on 14 July we have paid electricity bill of amount 5628.
                                      Amount is deducted from bank and wallet but didnot reflect in merchant transaction.
                                      Please refund my amount in my bank as soon as possible
                                      Mobikwik customer support has been notified about the posted complaint.
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