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Updated: Nov 28, 2025
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Mobikwik reviews & complaints page 112

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M
Mr. Localz
Nov 15, 2020
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Yesterday I had made an electricity bill payment of 730 rupees, the money was deducted from my bank account, but the recharge wasn't successful.
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    R
    [email protected]
    Nov 15, 2020
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    Address: Daya Ram Nagar Bass road Dharuhera, Rewari, Haryana 123106

    I booked a cylinder on[protected] from Mobikwik application and paid for it.His payment was deducted from my credit card, but it did not reach Indane gas account.I have not received any refund for that amount yet.I am calling again and again in mobikwik company but no one is picking up the call.
    Please resolve this problem as soon as possible.
    Deducted amount- 602.86
    Order ID: 5b35e62ba61e5
    Register [protected]@gmail.com
    Mob. [protected]

    Thanks
    Mohit Kumar
    +1 photos
    Mobikwik customer support has been notified about the posted complaint.
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    I have facing same problem

    Gas Booking and paid this amount - Comment #3845593 - Image #0
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      J
      jay4444
      Nov 15, 2020
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      I have made recharge to my Hathway broadband connection with customer id no. [protected] on 12.11.2020 but the transaction failed. Mobikwik though deducted my amount did not returned it till now. Mobikwik complaint section is such that you cannot communicate with the customer service through chats. The customer care no. is also always busy. In this respect, i am unable to even know the status of my issue. I am attaching my complaint registered with Mobikwik but the response from Mobikwik is still awaited. Kindly take some action against them.
      +1 photos
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        A
        Amolamire
        Nov 13, 2020
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        Address: At post tahsil kalamnuri dist hingoli

        Sir myself amol anandrao mire having mail id [protected]@gmail.com wallet id [protected] had done d2h recharge from wallet on 12 nov 2020. Recharge not done but money deducted twice. Therefore lodge my complaint and refund my money as soon as possible.
        +1 photos
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          S
          shgb kharakheri
          Nov 12, 2020
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          Failed transaction from my account . Complainting to Mobiwik from last 8 Months but still they are not giving refund.
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            N
            Naveen KOKKILIGADDA
            Nov 12, 2020
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            Address: Auto Nagar, Electricity Colony 9th Road vijayawada
            Website: Mobikwik wallet

            My mobikwik account is desiabled but my account wallet amount is 35000 thousand please solved the problem sir
            +2 photos
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            Nov 12, 2020
            Updated by Naveen KOKKILIGADDA             My account number [protected]
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            This is my situation sir as soon as possible sir please immediately

            User is disabled in my account - Comment #3762578 - Image #0
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              V
              [email protected]
              Nov 11, 2020
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              Address: #786 str7 jai jawan colony patiala

              Wrong bill pay opretor
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                Y
                Yasir Qureshi
                Nov 10, 2020
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                Address: Vikhroli park site Noorullaha Chawal Kismat nagar Anand gadh Naka Mumbai west

                Hi, Dear Sir/Madam

                My Name is Mohammad Yasir Ansari I am Using Mobikwik App My Register Number is [protected].
                I have Pay My electricity bill Adani on 06 November 2020 My Payment is Deducted But Still Bill Is Not Completed. My Order I'd Is:- (5b3719a8d0680) My wallet may not even have been credited. Plz U have to Check Your System and Refund my Money.

                Thanx
                Regard,
                Ansari Mohammad yasir
                [protected]
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                After checking contact me [protected]
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                  J
                  Jayanta99099
                  from Mumbai, Maharashtra
                  Nov 10, 2020
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                  Address: Gurgaon, Sector 53

                  Dear Team,

                  On 4th November, I did an IMPS transaction of rs 4997.56 and 5002.8 as transaction failed and amount got deducted.

                  Mobikwik Customer support told that issue will be resolved in 24 hrs and amount will be refunded but still it's been more than 6/7 days but no update.

                  Sir, please look into the issue.

                  Following are the transaction details :

                  Date: 4th November, 2020
                  Transaction type: IMPS
                  Status: Pending
                  Result: Rs 4997.56 deducted
                  Ticket id : #16932036
                  +1 photos
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                    S
                    SumanthheggadeR
                    Nov 10, 2020
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                    Hello sir/madam I am Sumanth Heggade R and I login into Mobikwik app and I add 10000.Rs amount to Mobikwik wallet. But when I decided to transfer my amount in the wallet to another bank account, it is logged out quickly and when I try to login again via otp it is showing that User is disabled. SO i request you to please unblock my Mobikwik Wallet and refund my amount.
                    Thanking you.
                    +1 photos
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                      Ã
                      Ãñkît Tômâr Tømår
                      from Powai, Maharashtra
                      Nov 10, 2020
                      Resolved
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                      Resolved

                      Address: MobiKwik

                      मैंने अपने मोबिक्विक वॉलेट से दिनांक 6 नवंबर 2020 को अपने बैंक अकाउंट में ₹9942 ट्रांसफर किए जो अभी तक पेंडिंग आ रहा है और मुझे कोई रिफंड नहीं मिला कृपया चेक करिए और कभी मुझे पेमेंट करने की कृपा करें
                      Tikit nmbr16861624
                      +1 photos
                      Nov 10, 2020
                      Complaint marked as Resolved 
                      8959573363 [email protected]
                      Mobikwik customer support has been notified about the posted complaint.
                      Nov 10, 2020
                      Updated by Ãñkît Tômâr Tømår                       Plesss cheak my panding transfer

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                        S
                        sayambaria
                        Nov 10, 2020
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                        Sir i did credit card bill worth rs 40000 on mobikwik but it is failed.. now i am not able to contact them as there is no option to choose that transaction.. please provide me refund or process recharge.
                        My number : [protected]
                        email : [protected]@gmail.com
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                          S
                          sourodip57
                          Nov 8, 2020
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                          Transanction Id- MK[protected]
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                            B
                            bhalchandra ramchandra palaska
                            Nov 8, 2020
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                            Address: Haryana

                            The bill generated 4975 rs. With due date 5th Nov and i am trying to make payment but technical error is shown everytime. I made the complaint with customer support on 4th nov with detail but till date there is no solution provide moreover wallet levied penalty on penalty. What the customer care us. There is no concern no. Where one can talk or no customer aasistance
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                              N
                              nareshyadav9636
                              Nov 8, 2020
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                              On 15 October 2020 i paid a electricity bill of 1379 the amount of RS 7 was debited through mobikwik wallet and the rest amount of 1372 was paid through Paytm UPI. The transaction is not showing in Mobikwik app but I'm sharing SBI statement and paytm screenshot. Currently i mean today is 8 November 2020 and electricity bill is still pending. I need refund pls from Mobikwik and won't make any transaction in future on Mobikwik
                              +2 photos
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                                C
                                Chaudhary ajit
                                Nov 8, 2020
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                                I made a payment on 6 Nov 2020 to myntra. Amount debit from my account but payment failed..still didn't got any refund..
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                                  A
                                  Ajkorde
                                  Nov 6, 2020
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                                  My mobikwik account is disable. I trying to login it displays message as "user is disabled".
                                  My money of rs.8/- is pending in mobikwik wallet. Neither no one is responding on mobikwik helpline number nor i can lodge complaint to mobikwik due to account blocked by mobikwik

                                  Registered email id - [protected]@gmail.com
                                  Enable my mobikwik account
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                                    D
                                    Devika Sunil
                                    Nov 6, 2020
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                                    Address: Vilayil House Nagaroor Altharamoodu Attingal Trivandrum

                                    I purchased some products from Everstylish and I used the google pay, and I paid ₹1199 through google pay . At that time it shows that it is unsuccessful.I tried 2-3 times . Then I reordered and paid through my debit card and it became successful. Unfortunately few minutes before I got a mail that the payment is successful and the amount of ₹ 1199 is deducted from my account . So kindly refund the amount .

                                    Devika sunil
                                    Trivandrum Kerala
                                    Contact no -[protected]
                                    +3 photos
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                                      N
                                      Nam_6
                                      from Mumbai, Maharashtra
                                      Nov 5, 2020
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                                      Resolved

                                      On 2nd November my transaction of Rs. 6043 got failed and money was deducted from my bank account. It's been 3 days I haven't received my money back. Please look into this matter as soon as possible. And refund my money back
                                      Nov 5, 2020
                                      Complaint marked as Resolved 
                                      Complain no. 31712823
                                      Mobikwik customer support has been notified about the posted complaint.
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                                      Tq mobikwik for resolving my prob.
                                      Reply
                                      Nam_6's [Complaint's author] reply, Nov 6, 2020
                                      Were you facing the same problem?
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                                        A
                                        Ashishm10
                                        Nov 5, 2020
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                                        Resolved

                                        Refund Not credited to my bank account

                                        I do my credit card payment on 2 November 2020 of 40540/- and amount deducted but on 4th November i got mail from mobikwik and they says that your transaction is failed and your amount refunded to your original payment method but till now i not get my amount after 3 days also....
                                        +2 photos
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