Mobikwik Complaints & Reviews

I am a senior citizen and I took a loan from DMIFINANCE. LOAN ACCOUNT number- DMI[protected] . They asked me to pay the loan manually . I.e they used to send me a link in mail and I used to make payment through the link. I was doing this for last 4 months. Now on September 5th I again paid the amount as usual and they had also shown me in their record that the payment was done . Now on 20th of September they silently without informing produced...

Dear Mobikwick Team,
All of first I would like to thank you for entertaining my today's (02/10/2020) review on playstore. I am not complaining but suggest you about one of most useful trick to avoid recharge or Bill Payment to wrong "Account" or "Number". As soon as one enter his mobile number or consumer number, the name of prepaid or postpaid connection should be appeared. So he can verify that the recharge or Bill payment is going to be made to correct Account or Mobile No. If he find incorrect name for recharge or bill payment while making recharge or bill payment, he can avoid such false recharge or Bill payment. And thus you would receive less complaint about recharge Or bill payment to wrong consumer account or number.

Further to inform you that I have found and experienced such facility in "Paytm".

Once again to remind you this is my suggestion, not a complain
I hope you would consider my suggestion and would do needful

Hi I paid IRS 5000 though MobiKwik to recharge dish tv account . However the dish tv . However my Dish tv account was never recharged and IRS 5000 was already paid from my account !

my contact mobile number is [protected] (C/o Sarath) . Pls do the needful . The payment was made to mobikwik on 25th August 2020 !.

Hi, My husband is using CITI credit card with maximum limit 75k per month. He had spent 35k and had the remaining amount around 40k. 20k was debited first and again around 20k has been debited with credit card yesterday(30/09/2020). He came to know this after receiving the SMS. Third time credit card has been blocked by the bank.

He reported the same to CITI bank. The customer care said that it was transferred to foreign account by using Mobikwik. This incident wouldn't have happened
1) if Mobikwik do not allow such a huge amount transferred in a single transaction.
2)if Mobikwik had taken care of the customer details.
I would request Mobikwik company to take responsibility for the incident and refund the amount.

I did ipms for an amount of rs 20932.2 from mobikwik wallet to my bank acccount on 27 septrmber 2020. But whole amount deducted from my wallet and my bank account is not credited with same yet. As the amount is such a huge amount i cannot wait for 7 days time.. there is no response from mobikwik other than auto message displaying me to wait for 7 days.. ticket id given from mobikwik is 16337359.
Attached herewith screenshot of mobikwiks reply...

My eb Bill payment failed on 14/09/2020 in mobiwik service provider it's refund rs 5303 not credit in my account till now

I buy an amazon voucher used mobikwik upi, order id[protected] and[protected] on september 11th 2020. My money debited from bank account in twice but i never got a voucher. I could see transaction failed but i didn't money after 48hrs and two working days. Today 17th september 2020 and 4working days. I want need to refund and compensation for these failed transaction.

Hello mobikwik,

I tried to transfer the amount of rs20000 along with the transaction of rs932 on september 10th and it still is in pending status. Please help me to resolve this issue. It’s a medical emergency. Attached is the screenshots for reference. Please contact me if you have anything to clarify. Please return the amount to the wallet.

Refund has been done from merchant but that amount not credited to wallet/bank

Tx id: eakjno1luphiuh
Name: sudhakar
Mobile: [protected]
Amount: 11720
Merchant: happyeasygo

Dear sir my name is d l a nagendra kumar my wallet balance debited on 14/09/2020 of amount 24, 998 is not done by me. I need the amount to be refunded

Dear sir this is d l a nagendra kumar from my wallet an amount of 24, 998 deducted which was not done by me

I am complaining about the my transition form Axizs bank successful debited but not credited in my shipping jiomart transition kindly with your zaak epayment service

I did a recharge of Rs.310 on 2nd september of my videocon dth id[protected] using mobikwik but the balance got deducted from my bank account and recharge got failed its been 8 working days i did not receive a single penny from you i want my money back so i done a recharge
order id: 916ef131d361
Tax Ref ID VID[protected]

Mobikwik has illegally deducted rs.79/- from my wallet on 4.9.2020

Money not refund for the transaction made on 3ed sep 2020 for rs.8380. Please resolve this issue..

I made a payment of rs.8380 for tamil nadu electricity bill on 3rd sep 2020. I got a message transaction failure and money will return within 7 working days. So far not recieved. Please resolve the issue as soon as possible. Thanks

I want to recharge my videocon dth but the balance got deducted from my bank account and recharge did not happen its been 9 days i want my money back so i can recharge my dth from any other source
Txn Ref ID VID[protected]

I transferred wallet balance to bank account but not transferred from 7 days

I added rs 6790 money today in my mobikwik account from credit card but on the same 80 0 rs deducted by saying bank transfer recovery. Pls help in this dispute because it deducts my 800 rs without any reason. I need my money back.

I paid the electricity bill from flipkart app (mobikwik) on 3 september 2020. I paid 10806 rupees through debit card. But the transaction failed and the rupees were deducted from my debit card. Can you refund my money. Date- 2september. Distict- Sitapur.