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Updated: Aug 30, 2026
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Mobikwik reviews & complaints page 115

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P
pankaj16790
from Kolkata, West Bengal
Nov 30, 2020
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Address: Gurugram, India

Dear sir,
On Nov' 26th 2020 I have transferred Rs.1046.61/- from wallet to bank account but its is not credited into my account and amount debited from wallet and the status showed an error is 'Pending' It takes 3 to 5 days to refund into wallet bt today is 30/11/2020 still amount is not credited into wallet or in my bank account.
Mobikwik customer support has been notified about the posted complaint.
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    S
    sesha ajay
    from Chilakalurupet, Andhra Pradesh
    Nov 30, 2020
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    Hi I transferred 20618.22 from my wallet to bank. Amount got debited from wallet but shows as pending status and not credited to my bank account.
    Mobikwik customer support has been notified about the posted complaint.
    Nov 30, 2020
    Updated by sesha ajay     Issue resolved
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      B
      bidhan mukherjee
      from Powai, Maharashtra
      Nov 28, 2020
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      Address: Good Earth Business Bay – #601, 6th Floor, Sector 58, Gurugram, Haryana 122101, India.

      Dear Sir,
      I made a fund transfer of Rs15078/- towards my EMI payment of Indiabulls consumers finance ltd. via Mobikwik online App. Transaction was not successful but amount was debited from my Citibank account but so far Mobikwik didn't refund me even after followup via email. Neither they shared any invoice for this transaction.

      Attaching Citibank transaction ref id & Mobikwik transaction Ref id snapshot

      Kindly support to get the refund quickly

      Regards
      B Mukherjee
      [protected]
      Mobikwik customer support has been notified about the posted complaint.
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        D
        Dharmesh218
        Nov 27, 2020
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        I have done the transaction of mobile recharge of INR 103 on 25/11/2020.
        Transaction went failed, but money deducted from my bank account.. and refund of the same is not received.
        Mobikwik customer support has been notified about the posted complaint.
        View replies
        Still no reply of action careless mobikwik
        Reply
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          S
          srikar111
          from Hyderabad, Telangana
          Nov 27, 2020
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          Mobikwik team is sending blackmail messages stating that cibil score is being affected because of not paying 55 rs in zip wallet.Problem here is my pin has been blocked and it is not allowing me to pay and theres is no other option to pay.Raised multiple tickets which is of no use and no action is taken care.
          Mobikwik customer support has been notified about the posted complaint.
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            S
            Siddharaj Singh
            from Powai, Maharashtra
            Nov 26, 2020
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            Address: Bathinda, punjab

            Yesterday I was recharge my mobile: [protected] of plan 555/- UPI/[protected]/NA/[protected]@hdf/HDFC BANK LTD.
            mobile not recharge yet and money also not refund.

            Still I am waiting for refund or mobile recharge ?
            Mobikwik customer support has been notified about the posted complaint.
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              S
              Sunita Mulani
              Nov 25, 2020
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              Address: H 26 OLD QUARTER NO. 39, NEAR JHULELAL TEMPLE

              I have registered no. As [protected] on mobiwik.
              Sir on 14 July we have paid electricity bill of amount 5628.
              Amount is deducted from bank and wallet but didnot reflect in merchant transaction.
              Please refund my amount in my bank as soon as possible
              Mobikwik customer support has been notified about the posted complaint.
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                A
                ajmal@123
                Nov 24, 2020
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                Address: AJMAL SHAN, KERALA

                Sir, i have transfered my wallet balance to my bank account twice and both are pending right now and amount alredy debited from wallet . please help at the eirliest my registered mobile number is [protected]
                Mobikwik customer support has been notified about the posted complaint.
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                  P
                  Pinkke
                  Nov 23, 2020
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                  Address: Debit card number

                  Debit card spend my amount another account transfer but does not transaction
                  Mobikwik customer support has been notified about the posted complaint.
                  Nov 23, 2020
                  Updated by Pinkke                   Please refund my amount is really emergency

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                    S
                    Shubham Kumar pandey1
                    from Gurugram, Haryana
                    Nov 22, 2020
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                    Resolved

                    Hi i was trying to book flight ticket at easemytrip.com via mobikwik wallet but my ticket booking failed but amount debited . Easemytrip declined that they have not received my payment & their customer care not helping closing ticket without any reply.iy has been more than 10 days i have not received my refund & i can see transaction was successful in mobikwik app & also my bank account & payment was made to zaakpay mobikwik . Please refund my amount & take strict action against their support team for not resolving, closing ticket without reply.
                    Dec 3, 2020
                    Complaint marked as Resolved 
                    Mobikwik customer support has been notified about the posted complaint.
                    Nov 22, 2020
                    Updated by Shubham Kumar pandey1                     Soory it is ZAAKMOBIKWIk where payment was success
                    Nov 24, 2020
                    Updated by Shubham Kumar pandey1                     Hi my payment success to mobikwik where is my refund till now ?
                    Nov 30, 2020
                    Updated by Shubham Kumar pandey1                     Kindly reply ...
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                      S
                      Saiju G
                      Nov 22, 2020
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                      Address: Saiju G , Tc 5/2073(2), VGRA 65, Vrindavan Gardens ,Kokkode ,Kawdiar Trivandrum

                      I tranfered money from my credit card to bank acvount through mobikwik but the cash not credited to my account . The amount is drrbited ftom my credit card.
                      Mobikwik customer support has been notified about the posted complaint.
                      Nov 22, 2020
                      Updated by Saiju G                       Cash not credited

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                        S
                        Saiju G
                        Nov 22, 2020
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                        Address: Tc 5/2073(2) VGRS 65, Vrindavan Gardens Kokkode Kawdiar

                        I transfered money through mobikwik from my credit card to bank account . The amount is debited from my credit card but it is not credited in my account.
                        Mobikwik customer support has been notified about the posted complaint.
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                          N
                          n gururaj
                          Nov 20, 2020
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                          My mobile number was fraudulently change and fraud committed.
                          But no help forthcoming from mobikwik in this regard
                          Mobikwik customer support has been notified about the posted complaint.
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                            R
                            Rather Iqbal
                            Nov 20, 2020
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                            Address: india

                            Your A/C XXX1478 is Debited by INR 157 at 23:09 on account of PRCR/[protected]. on below number [protected].
                            Mobikwik customer support has been notified about the posted complaint.
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                              D
                              douglasy2d
                              from Powai, Maharashtra
                              Nov 19, 2020
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                              I tried to make an emi payment for a loan I had taken from mobikwik. In the transaction section of the app it shows that the refund has been processed but it has not been credited back to my bank account till date. This was done on the 12th of November and now even after 7 days I haven't received it.
                              Mobikwik customer support has been notified about the posted complaint.
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                                M
                                Manash.Sarkar1980
                                Nov 18, 2020
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                                Dear CC Team,

                                A payment of Rs.3212.00 done on 05.11.2020 against credit card (5318********1953) due via MobiKwik app from debit card.

                                Transaction Id: 91eff9f8c395 of MobiKwik (Attached)

                                Also note that the said amount deducted from bank (Attached).

                                Now requested you to kindly give credit to the said amount to my credit card.

                                If any confirmation is required please let me call in my registered mobile number ([protected]).

                                With regards
                                Manash Sarkar
                                Mobikwik customer support has been notified about the posted complaint.
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                                  C
                                  Charanjit Sarkhel
                                  Nov 18, 2020
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                                  Address: Chinsurah wb india

                                  Please return money 1387 rupees for electric bill.[protected] mobikwik number .payment complete but no satments
                                  Mobikwik customer support has been notified about the posted complaint.
                                  Nov 18, 2020
                                  Updated by Charanjit Sarkhel                                   Electric bill payments mobikwik app full payment bank sms send me .1387 rupees cut my account .but not bill payments.not received wallet

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                                    S
                                    Shekara
                                    Nov 16, 2020
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                                    Address: Chennai
                                    Website: mobikwik.com

                                    Tranaction for recharge of Rs 98 was not processed and failed but mobikwik has taken the money from my bank account wrongly This is unfair please immediately refund the same or I will be constrained to take legal action against Mobikwik.The complaint and helpline numbers nor the email [protected]@mobikwik.com is not working.
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      D
                                      Drx Amit Paliwal
                                      Nov 16, 2020
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                                      Address: DWARKADHIS city Bhiwadi express highway Dharuhera rewari haryana

                                      Transition id[protected]
                                      Merchand name. -Amazon bd
                                      Amount- 8999
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        S
                                        Shahina Bake
                                        Nov 16, 2020
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                                        I have used mobikwik wallet amount for mobile recharge of 399 through amazon thr pay ment failed at payment gateway the money was not credit back to the wallet
                                        Mobikwik customer support has been notified about the posted complaint.
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