Mobikwik Complaints & Reviews

Dear sir/madam,
Please note that three fraud transactions were done at mobikwik from sbi credit card on 21 st july 2020 around 5-7 pm. Kindly cancel these transactions as it is fraud and all relevant details were submitted to sbi cards team and police station kopri, thane. Please find the details of transaction.

Sr no date merchant name amount
1 21/07/2020 mobikwik 61000.00
2 21/07/2020 mobikwik 61000.00
3 21/07/2020 mobikwik 49000.00

Please take immediate action against this fraud and immediately cancel these transactions. Please contact me for further information, if any.
Requesting action on this asap.

Done my recharge of rs. 130 from mobikwik and amount is deducted from my account but recharge is not success. I lost my money from my account.. Please solve this problem

Dear sir/ madam,
am Shirin Shaikh RBL credit card holder, I got a call from this number today morning at 11.32am from this number +[protected]
They were saying my card has been block this call for security purpose, you will get new card with in 7 days from blue dark courier, after that they were approaching me for increasing card limit where I have told them I don’t need know I will directly ask for the bank, after that...

I have done my recharge of rs. 130 from mobikwik and amount is deducted from my account but recharge is still pending since last 5 days. I want my money back.

Sir, there is no reply from your side. When did you recharge and not getting recharged? One such app is your drama every time. If you cut money, then there should be a recharge on time.
If you cannot get it done on recharge time, then return the money. Why recharge goes to pending

I have paid my airtel bill via mobikwik on july 15th 2020 money debited from hdfc and orderid : 5aa7bcd7c239b but its not reflecting in airtel side i verified from hdfc money has been transferred to mobikwick successfully please let me know the status @ earliest
Phone no:[protected], [protected]

Sir mera har mahine time se paisa kata lekin lockdown ki wajah se deri hone par maine kaha jo fine lagega hum jor kar de denge kam chalu hone do lekin inhone mere sath gali galauj ki aur mrre mobile se data chori karke mere contacts ko dhsmkaya main koi legsl action nahi lena chahta hoon lekin agar mujhe majboor kiya gaya tk main legal action le lunga

Dear sir, I have recharged my Jio number through Mobikwik today. Rs. 399 has been deducted from my account but recharge not done nor I have get the refund in my account. I have made another payment of Rs.399 to recharge my number. I have tried several times to contact Customer support but not succeeded. Kindly look into the matter and help me to get the refund at the earliest. Thanks.

On 2.7.2020 i have initiated a payment of rs.2139 by mobikwik towards my electric bill of mescom and transaction failed but amount deducted by mobikwik and electric bill was not paid since transaction unsuccessful and i filed a ticket to refund the amount deducted and mobikwik customer care agreed that transaction unsuccessful and amount will be credited within 7 -10 working days. But 10 days completed and still they not refund me the money deducted. If i called only hearing music and busy customer care executive and raise ticket at help section. So again ticket raised for the same issue immediately my account blocked and now i am unable to login for the login issue again ticket raised and still no answer and reply from them. Really i am facing very worst service of mobikwik. Please help me to refund my money back from mobikwik. Mobikwik customer care not answer even in call and not resolve the issue if ticket raised. Please take this issue serious and help me.

I had cancelled my patanjali order no [protected] dated 13 may 2020 for rs 1187/-. On 29 may i received email reply from mobikwik that my payment will be refunded to my account, but still waiting for the refund

I made payment for electricity bill amount also was deducted but it's showing as unpaid

Hello there, i have taken a personal loan through mobikwik and never missed a single emi but due to covid 19, my cash flow is impacted due to this pandemic. And i have emailed to mobikwik and their lender partner for moratorium extension as per rbi new announcement. But still they presented emi on my bank 4 times and because of insufficient balance the emi has been bounced. Now who will pay the bounced charges in my bank, also it affects my credit history. Mobikwik is not following rbi notification and i am receving messages and calls continuonly for payment. Its so annoying and depressed. I mean when government provided facility to avail moratorium then why the mobikwik is not following.

I had an insta boost loan in mobikwik. The loan is matured on june 2020. Then i got a call on 2nd july to pay rs. 74 and some paisa on or before 5th july 2020. I called the loan recovery department ([protected]) for this query, as they called me alot of times for the payment of the final emi for june 2020. They unable to resolve my query. I got an ivr call on 5th of july 2020 to pay the emi amount of rs. 1415. I just called to that number but the recovery agent told me that the loan is already matured and i need to call the customer care executive. I called the customer care executive but she told me that the loan is still going on and i have to pay the amount, then after checking she told me that loan is matured and no further payment is required. I told her that i got an ivr call only once for the payment of rs. 74 just send me the link to pay and tell me why did mobikwik deducted rs. 1415 if my loan is matured? She didn't answered and told me that i will get a call from her senior which i didn't get. From 5th of july till today, 14th july, i am continuously calling mobikwik but they are not solving my query. I didn't have balance in my bank account so ach and bounce charges deducted 4/5 times for no reason. And today, the customer care executive disconnected my call twice. There are more to say of what they did to me. But i need strict action against mobikwik and all the executives, subham, arshi, sachin, etc.

I made a payment of rs. 608.14 for my igl gas bill on 14th july 2020 and mobikwik showed payment failed message but amount got debited from my credit card account however, i didn't get any refund.

Date - 14th july 2020
Company name - mobikwik
Merchant - igl gas bill
Transaction no. - mk[protected]

I think mobiwik has started cheating customers because they have denied my payment of rs. 51 for tata sky recharge and its not credited yet and i have confirmed from bank already so many times and as per them, they haven't received any refund from mobikwik.

Request you to kindly look into this and have mobikwik refund my money in my credit card account back.

I am attaching payment failed screenshot by mobikwik and payment debited screenshot from my credit card account.

Thanks in advance,
Sahil bhatia

Hi
On 10/7/2020...I made a transaction. The transaction is failed but amount ₹1666is debited from my account and no message is come through the app or in mail..I waited for 72 hrs for refund but no response.
My transaction I'd: [protected]
Ref no:[protected]
Kindly help me to refund..

I paid my 2 credit card bills one sbi & other icici on dated 10/07/2020 both amount deducted from bank but not credited in my credit card account & it's still showing pending in mobikwik transaction history I have raised complaint but no reply from there side due date of my both card is 15/07/20 if they not received they charge me interest & my amount is block by mobikwik they not reverse amount still in pending please suggest me what can I do see attachment
My mob no [protected]

Electricity bill paid by me vide bajaj finserv wallet app vide id no mk[protected] dt 08 jul 2020 but the same as failing and amount already deducated. You are requested to return 834 rs to my bank account or wallet also

I have submitted report many times and there is no response from mobikwik. My money is stuck in wallet. I need my money, please help.

I recharged my mobile via mobikwik on 11 july 2020. Paid from card (#orderid:5aa28027ceeef)

Money has been deducted but mobile not recharged.

Rs187.00 deducted on10july txn#[protected] butonile recharge not received