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Updated: Feb 21, 2026
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Mobikwik reviews & complaints page 119

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T
TARIQ IBRAHIM
Oct 2, 2020
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Hi I paid IRS 5000 though MobiKwik to recharge dish tv account . However the dish tv . However my Dish tv account was never recharged and IRS 5000 was already paid from my account !

my contact mobile number is [protected] (C/o Sarath) . Pls do the needful . The payment was made to mobikwik on 25th August 2020 !.
Mobikwik customer support has been notified about the posted complaint.
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    J
    JayapriyaS01
    Oct 1, 2020
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    Hi, My husband is using CITI credit card with maximum limit 75k per month. He had spent 35k and had the remaining amount around 40k. 20k was debited first and again around 20k has been debited with credit card yesterday(30/09/2020). He came to know this after receiving the SMS. Third time credit card has been blocked by the bank.

    He reported the same to CITI bank. The customer care said that it was transferred to foreign account by using Mobikwik. This incident wouldn't have happened
    1) if Mobikwik do not allow such a huge amount transferred in a single transaction.
    2)if Mobikwik had taken care of the customer details.
    I would request Mobikwik company to take responsibility for the incident and refund the amount.
    Mobikwik customer support has been notified about the posted complaint.
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      U
      UVV
      from Mumbai, Maharashtra
      Sep 29, 2020
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      I did ipms for an amount of rs 20932.2 from mobikwik wallet to my bank acccount on 27 septrmber 2020. But whole amount deducted from my wallet and my bank account is not credited with same yet. As the amount is such a huge amount i cannot wait for 7 days time.. there is no response from mobikwik other than auto message displaying me to wait for 7 days.. ticket id given from mobikwik is 16337359.
      Attached herewith screenshot of mobikwiks reply...
      Mobikwik customer support has been notified about the posted complaint.
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      Is the money got credited back or not as the same issue happened to me too.

      Plz assist
      Reply
      UVV's [Complaint's author] reply, Oct 14, 2020
      got back the money on 9th working day after vigorous follow ups...
      Where do I need to follow up like I have made 19000 transaction so little worried will be able to guide me
      Reply
      UVV's [Complaint's author] reply, Oct 14, 2020
      Do tweets on twitter tagging mobikwik and mobikwik support with all your details. Need to open ticket on mobikwik app first. Once u get the ticket no tweet tagging them as said above
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        M
        Maria Angelina
        Sep 18, 2020
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        My eb Bill payment failed on 14/09/2020 in mobiwik service provider it's refund rs 5303 not credit in my account till now
        Mobikwik customer support has been notified about the posted complaint.
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          A
          Athiralakshmi
          from Malappuram, Kerala
          Sep 17, 2020
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          I buy an amazon voucher used mobikwik upi, order id[protected] and[protected] on september 11th 2020. My money debited from bank account in twice but i never got a voucher. I could see transaction failed but i didn't money after 48hrs and two working days. Today 17th september 2020 and 4working days. I want need to refund and compensation for these failed transaction.
          Mobikwik customer support has been notified about the posted complaint.
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            L
            LioneshMB
            Sep 17, 2020
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            Hello mobikwik,

            I tried to transfer the amount of rs20000 along with the transaction of rs932 on september 10th and it still is in pending status. Please help me to resolve this issue. It’s a medical emergency. Attached is the screenshots for reference. Please contact me if you have anything to clarify. Please return the amount to the wallet.
            Mobikwik customer support has been notified about the posted complaint.
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              M
              mike net
              Sep 16, 2020
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              Refund has been done from merchant but that amount not credited to wallet/bank

              Tx id: eakjno1luphiuh
              Name: sudhakar
              Mobile: [protected]
              Amount: 11720
              Merchant: happyeasygo
              Mobikwik customer support has been notified about the posted complaint.
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                K
                Kumar Dlan
                Sep 14, 2020
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                Dear sir my name is d l a nagendra kumar my wallet balance debited on 14/09/2020 of amount 24, 998 is not done by me. I need the amount to be refunded
                Mobikwik customer support has been notified about the posted complaint.
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                  K
                  Kumar Dlan
                  Sep 14, 2020
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                  Dear sir this is d l a nagendra kumar from my wallet an amount of 24, 998 deducted which was not done by me
                  Mobikwik customer support has been notified about the posted complaint.
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                    N
                    NATUBHAI PARMAR
                    Sep 13, 2020
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                    Address: Ahmedabad ,india.

                    I am complaining about the my transition form Axizs bank successful debited but not credited in my shipping jiomart transition kindly with your zaak epayment service
                    Mobikwik customer support has been notified about the posted complaint.
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                      M
                      Mukulrtr
                      from Pundri, Haryana
                      Sep 11, 2020
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                      I did a recharge of Rs.310 on 2nd september of my videocon dth id[protected] using mobikwik but the balance got deducted from my bank account and recharge got failed its been 8 working days i did not receive a single penny from you i want my money back so i done a recharge
                      order id: 916ef131d361
                      Tax Ref ID VID[protected]
                      Sep 22, 2020
                      Complaint marked as Resolved 
                      complain not resolved yet
                      Mobikwik customer support has been notified about the posted complaint.
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                        A
                        Amar Meher
                        Sep 10, 2020
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                        Mobikwik has illegally deducted rs.79/- from my wallet on 4.9.2020
                        Mobikwik customer support has been notified about the posted complaint.
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                          G
                          Gurumoorthy Sivanesan
                          Sep 9, 2020
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                          Money not refund for the transaction made on 3ed sep 2020 for rs.8380. Please resolve this issue..
                          Mobikwik customer support has been notified about the posted complaint.
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                            G
                            Gurumoorthy Sivanesan
                            Sep 9, 2020
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                            I made a payment of rs.8380 for tamil nadu electricity bill on 3rd sep 2020. I got a message transaction failure and money will return within 7 working days. So far not recieved. Please resolve the issue as soon as possible. Thanks
                            Mobikwik customer support has been notified about the posted complaint.
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                              M
                              Mukulrtr
                              from Pundri, Haryana
                              Sep 8, 2020
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                              I want to recharge my videocon dth but the balance got deducted from my bank account and recharge did not happen its been 9 days i want my money back so i can recharge my dth from any other source
                              Txn Ref ID VID[protected]
                              Sep 25, 2020
                              Complaint marked as Resolved 
                              i have not received any type of amount yet please do some
                              Mobikwik customer support has been notified about the posted complaint.
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                                R
                                Riteshsingh77
                                Sep 7, 2020
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                                I transferred wallet balance to bank account but not transferred from 7 days
                                Mobikwik customer support has been notified about the posted complaint.
                                Sep 07, 2020
                                Updated by Riteshsingh77                                 Why it's happening
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                                  E
                                  Er John
                                  Sep 7, 2020
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                                  I added rs 6790 money today in my mobikwik account from credit card but on the same 80 0 rs deducted by saying bank transfer recovery. Pls help in this dispute because it deducts my 800 rs without any reason. I need my money back.
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    A
                                    Anukarsh Jaiswal
                                    Sep 8, 2020
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                                    I paid the electricity bill from flipkart app (mobikwik) on 3 september 2020. I paid 10806 rupees through debit card. But the transaction failed and the rupees were deducted from my debit card. Can you refund my money. Date- 2september. Distict- Sitapur.
                                    Apr 20, 2022
                                    Complaint marked as Resolved 
                                    Resolved
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      R
                                      Rish111jain
                                      Sep 5, 2020
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                                      Resolved

                                      On 01.08.2020 I wanted to done my recharge of 599 in reliance jio prepaid by flipkart mobikwik but my transaction is failed . My transaction I'd is RJ[protected] . From past one month I did not receive any payment .

                                      Please refund my payment as soon as possible .

                                      Thanking you
                                      Sep 7, 2020
                                      Complaint marked as Resolved 
                                      There is no steps have been taken by the company . My transaction was failed on 01/08/2020 .Txn Ref ID is RJ616784397 . Company does not debit my 599 rupees in my account from more than a month . Plesase debit my rupees as soon as possible.
                                      Mobikwik customer support has been notified about the posted complaint.
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                                      There is no steps have been taken by the company . My transaction was failed on 01/08/2020 .Txn Ref ID is RJ[protected] . Company does not debit my 599 rupees in my account from more than a month . Plesase debit my rupees as soon as possible.
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                                        A
                                        [email protected]
                                        Sep 3, 2020
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                                        I have recharged my friend jio mobile no. of Amount 199 Rs. thorugh MobiKwik using debit card details.
                                        Amount 199 Rs have been deducted from my account But recharge not done. Mobikwik Please refund my amount.
                                        Mobikwik customer support has been notified about the posted complaint.
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