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Mobikwik Complaints & Reviews

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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 119

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V
Venkateswarlu M
Aug 4, 2020
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Hai,
I have made a recharge of rs 168/- with grofors and not accepted by grofors made a complaint on july 30th wide ticket number15680312 still no response from mobikwik
Requested to revert back my amount.
Mobikwik customer support has been notified about the posted complaint.
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    I
    indushri raghuram
    Aug 1, 2020
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    Txn ref no. Bsn[protected] dated[protected] amount rs.429/-. Failed transaction. Please refund the amount. Credit card used for payment. Same day i have made payment to bsnl using internet banking, as renewal was very urgent.
    Mobikwik customer support has been notified about the posted complaint.
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      S
      Seshanka Gaddipati
      Jul 31, 2020
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      I have made a purchase of rs 941 on 27-7-20 at jiomart online shopping using mobikwik, but my order has been declined and my money has been deducted from my account and not refunded till date
      Mobikwik customer support has been notified about the posted complaint.
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        L
        Lokesh_sharma1781995
        Jul 31, 2020
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        On aug 2017 i transferred 5000 to my bank account and due to their bug, it got credited twice in my bank. Mobikwik has frozen my bank account partially since august 2017. I have contacted them many times, they don't respond. On 8th december 2017, i got call from mobikwik he asked to refund 5000 rs, i added them instantly to the mobikwik wallet and it was recovered by mobikwik. He told that bank account will operate normally now, but it is frozen. Unfreeze my account as early as possible as there are no debts pe be paid and it has been 3 years now, i am not having enough time to complain about it again and again as i have many family issues. I am really tired mentally doing all these, don't know why this has not been resolved as i have submitted the amount as soon as i was informed to add it in wallet and it was recovered as well. Please help!

        Required proofs has been attached of money being recovered from mobikwik wallet.

        These are my details -

        Mobikwik wallet number - [protected]

        Name :- lokesh sharma
        Bank :- corporation bank
        Account number :- [protected]
        Ifsc code :- corp0000842
        Branch head telephone number :[protected]
        Branch head mobile number :- [protected]
        Branch e-mail id :- [protected]@corpbank.co.in
        Mobikwik customer support has been notified about the posted complaint.
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          V
          Vivek babi
          Jul 30, 2020
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          Hey this is very pathetic service, u deducted my money and money to updated to car fast tag, as u said i gave RRN number to fast tag merchant, u liers, cheater I will sue u, IAM ASKING U NICELY R U GUYS GOING TO REFUND MY 100 RS OR NOT, FAST TAG MERCHANT SAID MY CAR NUMBER WAS NOT UPDATE SO THE RECHARGE I HAVE DONE WITH MY CAR NUMBER DO NOT WENT THROUGH, I AM WARNING U REFUND MY MONEY, I WILL SUE U AND FILE LEGAL CASE IN COURT, VERY PATHETIC WASTE ZERO NEGATIVE SERVICE, ### REFUND MY MONEY. I WILL TELL U AGAIN MY CAR NUMBER WAS NOT UPDATED SO MONEY DIDN'T WENT THERE, PATHETIC SERVICE MOBIWIK REDUND MY MONEY. Also want to mention my ICICI bank also mentioned that u have deducted money u liars cheater, bank raised charge back and and after 35 days of TAT they said ur wallet mobiwik deduct money, cheaters refund my money, my wallet register number is [protected]
          Mobikwik customer support has been notified about the posted complaint.
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            K
            kumar brata chaudhuri
            from Kolkata, West Bengal
            Jul 29, 2020
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            On 24th July 2020 an unauthorized transaction took place from my sbi account of Rs.8719/-. As the msg came in on my wife's phone she didinot notice it until today 29th July 2020. The transaction is by debit card
            OTHPG 303542 Mobikwik Gurgaon . I immediately blocked my card and lodge a complain in bank. I did not used this card for a long time and my wife also did not tell any one the otp. Please refund the amount if possible.
            Mobikwik customer support has been notified about the posted complaint.
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              U
              UDAYKUMAR GAIKWAD
              Jul 28, 2020
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              Address: Croma

              Today i purchase mi mobile on croma site and payment by mobikwik. Then 7499 rupees debited from my federal bank account but not done, it shows error plz quickly do this problem. Transaction id is s86885127
              Mobikwik customer support has been notified about the posted complaint.
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                S
                Sana Fasly
                Jul 28, 2020
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                Bsnl mobile payment was not successful
                Mobikwik customer support has been notified about the posted complaint.
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                  R
                  Rom Esh
                  Jul 26, 2020
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                  Today 20 july 2020 at 1:31 pm i have requested a recharge from mobikwik through flipcart. My money of recharge plan 555₹ has been deducted but i didn't got my recharge plan till 9:54 pm.
                  Mobikwik customer support has been notified about the posted complaint.
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                    S
                    S.R.Senthil Kumar
                    from Delhi, Delhi
                    Jul 25, 2020
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                    Address: Delhi

                    Dear sir,

                    I have applied for moratorium for my above mentioned loan account on 30.06 & 03/07, but later i found on the date of 05/07 emi clearing was done and bounce charges has been debited, later a representative from collection called me for clearing the bounced amount.

                    I have clearly informed and applied for moratorium on above said said dates, but still i was not allowed the facility as per the rbi guidelines.
                    Mobikwik customer support has been notified about the posted complaint.
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                      T
                      Tushar Kanti Bera
                      from Delhi, Delhi
                      Jul 24, 2020
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                      Address: www.mobikwik.com

                      I have use Mobikwik for recharging BSNL mobile no. "[protected]" on 24th July-2020. After getting the 'Technical Problem' error message, I use another wallet for recharge the same mobile.

                      But when checked, I discover the same recharge was successful with two different Wallet.

                      When I went to 'Help' section in Mobikwik app, there is nothing about this recharge. BSNL customer care told me, one of the recharge value out of two recharges was forbidden.

                      I want my money back, pleas HELP.

                      Please refer the attached screenshots for your reference.
                      Mobikwik customer support has been notified about the posted complaint.
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                        R
                        Rahul Loving
                        Jul 24, 2020
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                        Address: EWS 120/320 INDIRA NAGAR NEAR SBI ATM, AGAR ROAD UJJAIN

                        I HAVE PAY MY ELECTRICITY BILL DATED Jul 22, 2020 9:48 AM,
                        MP Paschim Vidyut Vitaran - INDORE Recharge/Bill Payment
                        Transaction Id: MK[protected]
                        BUT PAYMENT NOT DOWN
                        AND
                        Refund from Electricity
                        Transaction Id: MK[protected] BUT NOT REFUND MY AMOUNT PLZ REFUND MY AMOUNT RS. 3615/-

                        THANK YOU
                        Mobikwik customer support has been notified about the posted complaint.
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                          G
                          GAJANANAD MAJRIKAL
                          Jul 24, 2020
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                          Plz re open my wallet
                          It's have rs 5000+
                          For medical emergency

                          Details of wallet is
                          Mobile no. [protected]
                          Name. Gajanand krishna majrikal
                          Aadhar no[protected]
                          Pan no. Dzipm0996r
                          Voter id. Lgq0375568
                          Mail. [protected]@gmail.com

                          Plz open urgent
                          For medical emergency
                          Mobikwik customer support has been notified about the posted complaint.
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                            P
                            prem.deogade
                            Jul 23, 2020
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                            Dear sir/madam,
                            Please note that three fraud transactions were done at mobikwik from sbi credit card on 21 st july 2020 around 5-7 pm. Kindly cancel these transactions as it is fraud and all relevant details were submitted to sbi cards team and police station kopri, thane. Please find the details of transaction.

                            Sr no date merchant name amount
                            1 21/07/2020 mobikwik 61000.00
                            2 21/07/2020 mobikwik 61000.00
                            3 21/07/2020 mobikwik 49000.00

                            Please take immediate action against this fraud and immediately cancel these transactions. Please contact me for further information, if any.
                            Requesting action on this asap.
                            Mobikwik customer support has been notified about the posted complaint.
                            Jul 23, 2020
                            Updated by prem.deogade
                            Please need urgent help in this
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                              U
                              Unni chiyaanz
                              Jul 23, 2020
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                              Done my recharge of rs. 130 from mobikwik and amount is deducted from my account but recharge is not success. I lost my money from my account.. Please solve this problem
                              Mobikwik customer support has been notified about the posted complaint.
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                                S
                                Shirinjaffershaikh
                                Jul 22, 2020
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                                Unauthorised transaction 22/07/2020

                                Address: Oswal orchid 201, Bldg no 11, near galaxy hospital, Kanakia Road Mira Road thane 401107

                                Dear sir/ madam,
                                am Shirin Shaikh RBL credit card holder, I got a call from this number today morning at 11.32am from this number +[protected]
                                They were saying my card has been block this call for security purpose, you will get new card with in 7 days from blue dark courier, after that they were approaching me for increasing card limit where I have told them I don’t need know I will directly ask for the bank, after that...
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                                V
                                Jul 21, 2020
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                                I have done my recharge of rs. 130 from mobikwik and amount is deducted from my account but recharge is still pending since last 5 days. I want my money back.
                                Mobikwik customer support has been notified about the posted complaint.
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                                  V
                                  Vkale
                                  Jul 21, 2020
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                                  Address: Mumbai

                                  Sir, there is no reply from your side. When did you recharge and not getting recharged? One such app is your drama every time. If you cut money, then there should be a recharge on time.
                                  If you cannot get it done on recharge time, then return the money. Why recharge goes to pending
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    M
                                    Muthusenthil Vinayagam
                                    Jul 19, 2020
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                                    I have paid my airtel bill via mobikwik on july 15th 2020 money debited from hdfc and orderid : 5aa7bcd7c239b but its not reflecting in airtel side i verified from hdfc money has been transferred to mobikwick successfully please let me know the status @ earliest
                                    Phone no:[protected], [protected]
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      S
                                      Sujit9685
                                      Jul 18, 2020
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                                      Address: Patna bihar
                                      Website: Mobiqwik

                                      Sir mera har mahine time se paisa kata lekin lockdown ki wajah se deri hone par maine kaha jo fine lagega hum jor kar de denge kam chalu hone do lekin inhone mere sath gali galauj ki aur mrre mobile se data chori karke mere contacts ko dhsmkaya main koi legsl action nahi lena chahta hoon lekin agar mujhe majboor kiya gaya tk main legal action le lunga
                                      Mobikwik customer support has been notified about the posted complaint.
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