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Mobikwik Complaints & Reviews

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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 12

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D
from Anand, Gujarat
Apr 29, 2023
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I have been paid the amount of Rs.389/-on 27/08/2021.last two years the amount is till now not received from Mobikwik.Now the same amount of Rs.389/-not received from finance -mobik now this amount with Rs.100/-panlety every month must be receovered from Mobikwiwk.Now the total amount must be recovered of Rs.389/-+2400 penelty charges .Now total amount is due from MOBIKWIK OF RS.2789/- TILL NOW.

MY AMOUNT IS DUE FROM MOBIK OF RS.2789/-
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    P
    piyushkumar1628
    from Mumbai, Maharashtra
    Apr 27, 2023
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    I am writing this to bring to your attention that I have not received the cashback that was promised to me by MobiKwik on Go Indigo Website. I made a transaction on 24th April 2023 for Rs. 5514 using my MobiKwik wallet, which was eligible for a cashback of Rs. 500. However, even after waiting for the stipulated time period, I have not received the promised cashback.

    I have tried reaching out to MobikWik customer care several times, but I have not received any positive response from them.
    Mobikwik customer support has been notified about the posted complaint.
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      M
      Manikanta Jyothula
      from Hyderabad, Andhra Pradesh
      Apr 21, 2023
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      Address: PL.NO.1,SY.NO.27 madhapur hyderabad rangareddy district pin :500081

      Mobikwik — Fraud alert
      P
      Puneeta Chauhan
      Jun 27, 2022
      This is manikanta jyothula, on 20/04/2022 there was a unauthorized transaction happened in my mobikwik wallet. I have not done any kind of transaction as such. someone called [protected] from this number unfortunately some unauthorized transaction happened as below. I have given complaint to mobikwik, but none of them till now no response. After i sent an email to fraud alerts email as per their procedure, they sent me a questionnaire and i replied back after that i didn’t have any update. Atleast mobikwik is doing investigation or not?

      After this fraud i have seen my transactions and i found almost everyday there was a fraud transaction tried on my mobikwik, as i don’t have balance those transactions failed. Unfortunately on 20th i have balance and it got deducted. I need mobikwik to dig in and investigate and respond me asap. Atleast i am expecting a call from your team to get an update. Because i tired of calling mobikwik customer care, it never connects to an agent.and my cibil score dicreased

      Amount : 27, 987/-
      Time : mar 20 2022 6:00 PM
      Mobikwik customer support has been notified about the posted complaint.
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        M
        mrrakesh07
        from Kharagpur, West Bengal
        Apr 17, 2023
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        Hi Mobikwik,

        I have tried booking Irctc ticket through Mobikwik wallet. The transaction has failed, and irctc has refunded the amount. But i cant see the amount in my mobikwik wallet.

        Not sure, why do i have to come to file a consumer care complaint for refunds. Where is your customer care team? how to reach them?

        Please check order id [protected].

        Sorry to say but I am extremely unhappy with how the matter has been dealt.
        Mobikwik customer support has been notified about the posted complaint.
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          B
          Bhavya0
          Apr 14, 2023
          Resolved
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          Resolved

          On 13th April 2023, I try to pay a credit card bill from Mobikwik for the amount,
          Rs: 160687.96, the transactions failed and they are not refunding after 24 hrs.
          Service calls and mail say they are working on the same, without any satisfactory answers and results.

          Credit card is due in a short period, and MobiKwik is negative towards complaints and not responding well.
          Need help.
          Apr 14, 2023
          Complaint marked as Resolved 
          NOT RESOLVED NOW, STILL PENDING.
          Mobikwik customer support has been notified about the posted complaint.
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            A
            Amitkrp919
            from Kanpur, Uttar Pradesh
            Apr 13, 2023
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            Address: Kanpur

            I have complaint my fraud issue which has been performed via fraudsters on 26th of March and I have reported to Mobikwik on same day also same time but till now I have not received any resolution, I am understanding that how can Mobikwik manage, because when I tweet on twitter then I was receiving answer from fraudsters Mobikwik handlers.
            I am saying again and again to Mobikwik that I have not received any call or mail from your side but they have replied 8 time that they have sent all the details to me, but I have not received any mail or call regarding this.

            Mobile number;- [protected]
            Mobikwik customer support has been notified about the posted complaint.
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              K
              Kunal bhingardive
              Apr 13, 2023
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              Address: Burhannagar,Postman Colony,Near Marathi School

              Zip Black Card(Ru pay) Block
              And my mobikwik Zip It's Not work Problem is not eligible Please Solved this problems
              Mobikwik customer support has been notified about the posted complaint.
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                M
                Muhammed fabin
                Apr 12, 2023
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                Address: Choorakode

                How it's possible?.
                Mobikwik customer support has been notified about the posted complaint.
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                  V
                  vikas026
                  from Delhi, Delhi
                  Apr 11, 2023
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                  Some fraudster made the payment of Rs51362.5 through mobikwik platform.
                  i've never done any transaction.

                  for reference detail of transaction which show in my transaction history.
                  Transaction(Date)
                  3/4/23-17000/- ref:-[protected]
                  4/4/23-17000/- ref:-[protected]
                  4/4/23-17362.5/- ref:-[protected]

                  I've already made the complaint with cyber cell and bank .

                  Kindly made the reversal of these transaction.

                  this is my first credit card which i have get in my life and now i'm not gonna get another one in rest of my life.

                  Kindly help me out.

                  i have to pay the credit card bill but have money to pay kindly reverse these transaction as soon as possible.
                  Mobikwik customer support has been notified about the posted complaint.
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                    A
                    amrish.net
                    from Tiruchirappalli, Tamil Nadu
                    Apr 10, 2023
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                    Dear Sir/madam,

                    I paid all the dues on time on Mobikwik ZIP But its still showing overdue amount Rs. 2994 on Transunion CIBIL and Experian Credit Report So I kindly request you clean close my account and update the credit report as soon as possible. For your reference I herewith attached my Transunion CIBIL credit report. kindly do the needful

                    Name : AMRISH S

                    Mobile Number : [protected]

                    Loan Account Number : DXCHE[protected]

                    Credit Report Status : Overdue

                    Overdue Amount : Rs. 2994

                    Account Type : Other
                                              �... & Regards,
                    AMRISH S
                    Mobikwik customer support has been notified about the posted complaint.
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                      A
                      Abu bakar siddhik
                      Apr 10, 2023
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                      Address: Mobikwik Office Address : 758 1st floor ,Udyog Vihar Phase V ,Gurgaon, Haryana – 122016, India

                      I made a rent payment of 1499.57 with transaction id : MBK[protected] which was deducted from my zip account but didn't receive on other side bank account and it's showing pending
                      Please help me
                      As we need the amount urgently
                      Please solve this problem sir
                      Mobikwik customer support has been notified about the posted complaint.
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                        S
                        Sai4329
                        Apr 5, 2023
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                        I am normal middle class person and in sometime I took a loan of 25000 for my personal needs I'm paying my emi s on time suddenly today they are asking me double amount I have no other choice please help me mobikwik is ruined my life🙏🙏
                        Mobikwik customer support has been notified about the posted complaint.
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                          B
                          Balahatunusman
                          from Delhi, Delhi
                          Apr 3, 2023
                          Apr 30, 2023
                          This thread was updated on Apr 30, 2023
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                          Zip pay later used amount pr itni penalty laga rhe h settlement ka bola ki penalty remove ho jygi saari pay kar diye uske bad b penalty remove nhi ki or ab koi msg ka jwb nhi de rha koi call pick nhi kr raha cibil b kharb kr diya cstumr care pr koi pick nhi karta calls totally fraud h yh sab
                          Mobikwik customer support has been notified about the posted complaint.
                          Frand transfer my accound
                          2 month accound decebl mobikwk deseble 2 month penalty vaty big emound
                          zip loan emound 1500/- rs, 2 month penalty 1322/- mene accund decebl kiya frad ka vajase mera problom frad alart team mail kiya abitak 2 month huwa problom solved nahi acclund desible zip loan emound ovardue badti jare care ful. MOBIKWIK ZIP LOAN MAT APLY KARNA BIG EMOUND PENALTY DETA.koyi be mat aply karna mobikwik zip loan
                          bad costemer suport be he koyi mut fusna zip loan mobilwik
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                            N
                            NSG king
                            Apr 2, 2023
                            Resolved
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                            Resolved

                            Address: Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector 53, Gurugram, Haryana-122003, India

                            Careful.its youtoob banake fraud karte 20000 mera loas huea help. mobikwik zip balance tranfer bolke fraud karte whats app se. koyi cal number nahi.mene mobikwik fradalert team sab proof be send kiya lekin mera problom.unhone solved nahi kiya 3 wheak huea pata nahi mobikwik yesa karte [protected]@mobikwik.com.
                            fraud whatsappp number
                            +7.87.7.6. 8. 3.8. 9. 8
                            8.9.0.5.4 8..4.9. 5. 9
                            +[protected]
                            +[protected] this fraud
                            zip youtoob fraud
                            Apr 2, 2023
                            Complaint marked as Resolved 
                            careful.its youtoob banake fraud karte 20000 mera loas huea help. mobikwik zip balance tranfer bolke fraud karte whats app se. koyi cal number nahi.mene mobikwik fradalert team sab proof be send kiya lekin mera problom.unhone solved nahi kiya 3 wheak huea pata nahi mobikwik yesa karte [email protected]. frode whatsappp number +7.87.7.6. 8. 3.8. 9. 8 8.9.0.5.4 8..4.9. 5. 9 +91 89054 84959 +91 78776 83898 this frode zip youtoob froud
                            Mobikwik customer support has been notified about the posted complaint.
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                              Y
                              Ydiejwldpej
                              from Hyderabad, Telangana
                              Mar 28, 2023
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                              Unblock my mobikwik black card it was showing like your card has been blocked by zaakpay so please unblock I am unable to use card so please resolve this
                              Mobikwik customer support has been notified about the posted complaint.
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                                N
                                NSG king
                                Mar 25, 2023
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                                Fraud transaction

                                Address: Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector-53, Gurugram, Haryana-122003,

                                Youtoob vidio dalke fraud karte +[protected] isne. mobikwik zip balnce trasfer bolke whatsapp fraud karte. isko cal ka number be nahi mera paisa los huwa help me

                                ZP5f726a72d52f8
                                ZP5f72691bbd885
                                isne 2 transationnkiya zip balace se
                                mene complant kiya fraud alart mobikik se help me...
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                                N
                                NSG king
                                Mar 25, 2023
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                                Address: Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector-53, Gurugram, Haryana-122003,

                                Mobikwik fraud +[protected]
                                careful.its youtoob banake fraud karte 20000 mera loas huea help. mobikwik zip balance tranfer bolke fraud karte whats app se. koyi cal number nahi

                                mera frad trasation huea
                                ZP5f726a72d52f8
                                ZP5f72691bbd885
                                help me
                                Mobikwik customer support has been notified about the posted complaint.
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                                  D
                                  Mar 20, 2023
                                  Apr 3, 2023
                                  This thread was updated on Apr 3, 2023
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                                  Dear sir/ Madam
                                  I am used mobikwik zip pay amount is 927. I am unable to pay the bill date because covid issue on the time, i have no money to pay the amount. After some days mobikwik app increased the penalty charges too much interest and over charges. I am ready to pay the used principle amount 927. Please consider my request
                                  Mobikwik customer support has been notified about the posted complaint.
                                  How to i pay the used principle amount?
                                  Same problem
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                                    H
                                    HannanJameel
                                    from Bengaluru, Karnataka
                                    Mar 14, 2023
                                    Apr 10, 2023
                                    This thread was updated on Apr 10, 2023
                                    Resolved
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                                    Resolved

                                    Rent payment pending Process

                                    Address: Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector-53, Gurugram, Haryana-122003, India

                                    I made a rent payment of ₹19500 with Transaction Id: MBK[protected] which was deducted from my account but didn't receive on other side bank account and it is showing Pending
                                    Please help me .
                                    as we need the amount urgently...
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                                    H
                                    HannanJameel
                                    from Bengaluru, Karnataka
                                    Mar 14, 2023
                                    Resolved
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                                    Resolved

                                    I did rent payment using the mobikwik app the amount was deducted of RS19500 with transaction id MBK[protected] but payment still pending also have raise a complaint with Ticket id 3195711 please resolve the pending problem as soon as possible as money was for urgent need
                                    Mar 15, 2023
                                    Complaint marked as Resolved 
                                    My money is still not transferred how can Mobikwik put it as resolved when we still did not received the money I Want my money back as soon as possible my rent payment of RS 19500 with it is still showing as pending how can it be pending from soo long i have done multiple complaints in help and support section but no response I just want my money back
                                    Mobikwik customer support has been notified about the posted complaint.
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