Claimed

Mobikwik Complaints & Reviews

1
Last updated May 9, 2024
Complaints 7122
Resolved
857
Unresolved
6265
Quick Links
Statistics
Share
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Mobikwik
Customer Service Contacts

Mobikwik Phone Numbers

Phone
+91 93 1392 5342
4536
3185
+91 94 6644 6644
2292
2244

Mobikwik Website

Mobikwik Head Office Address

2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 123

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:e-156,patelnagar2,ghaziabad

I have done my hdfc credit card bill payment of rs 34281 using mobikwick mobile app rs 1500 was in my mobikwick wallet and amount of rs 32781 was deducted from my bank account but after that transaction got failed and also my wallet balance not debited now they have not refunded me the money back
Order i'd 905c8798e294
Total amount paid : rs 32781
I have immediately filed complaint in help they gave me ticket i'd 14637146...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
My mother's mobile number received Mobikwik OTP, even she doesn't use Mobikwik and never used it in past, she jist uses the number to make phone calls only.

I'm worried that someone is trying to use my mom's number to make a fraud out of it....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pankajknl
Report
Copy

my jio recharge 555

There is no response from Mobikwik., no communication. Still not resolved., It is 4 day after Transaction., How long... to solve...?...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Velmurugan Balasubramanian
Report
Copy

irctc ticket cancellation not refunded

Hi,

Irctc ticket has been cancelled but the amount not refunded. Irctc realese the amount but is not refunded by mobikwik. Transaction details are as follows, transaction id: [protected]

Cancellation refund Id: [protected]

Please look into it and refund the amount to the user ASAP....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prab Singh
Report
Copy

credit card payment issues

Address:Jammu Miran Sahib

Yesterday, I have pay my credit card bill through mobikwik wallet but my payment not done and amount deducted in my icici account. Pls check this issue and reslove.

Screen shot attached FYR

And pls contact for below email id -

[protected]@gmail.com...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Naughtty Malhotra
Report
Copy

emi .problem

Address:Mobilkwik

EMI..DMI[protected]
EMI..DMI[protected]
Name Ravi Kumar
Covid19 ke karan EMI NAHI DE SAKTA PLEASE APRIL AND MAY KE EMI Aage Badha dijiye...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Mobikwik

I have paid my mobile bill but the amount was not paid. Mobikwik people told they will resolve the issue and asked me to share my mobikwik screen and asked me to add money to the wallet and I was doing the same also they have debited my money from my card again and the total amount comes to 7510...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have a prepaid Airtel recharge of 399 to [protected] in mobikwik wallet with transaction ID MBK[protected] in 10 apr 2020 at 7.36 pm and reference id is[protected]. Plz I request you that check status of my transaction and if not done then refund me ....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gurleen Sethi Anand
Report
Copy

unauthorized transaction trial fraud

Address:India

I have never registered my mobile number with Mobikwik. Yet on 15th April 2020 I got a message which had an OTP and it also mentioned it will expire in 15 minutes from then. Could someone look into this as soon as possible and let me know who tried to link my number?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
On 11th april 2020, an amount of rs.10, 000 used by mobikwik gurgaon and on 12th april rs 5000 has been used at www.mobikwik.com without my authorisation.

No messages from hdfc nor from mobikwik, today when i got the message from hdfc with overlimit, then only i checked the statement.

Please let ume know for further course of action to be taken at my end....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I made a credit card bill payment of icici bank on 09 apr. Till date the amount is not credited to my card. Due to this im paying escalated interest rate on daily basis. My customercare query is still showing pending status. Further i advice all to refrain from using mobikwik for credit card bill payment as it can land you in trouble. My order id - mbk[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhoomi H P
Report
Copy

I have lost my money

Address:Hassan

I have recharge by yesterday day but not recharged my mobile phone .so I can recharge another app my money was los please refund my money please😓...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Matsram Manda Sangma
Report
Copy

unauthorised transaction from my credit card

Address:Agia, goalpara,assam

Your Account XXXXX35252 had a POS PRCH transaction of Rs. 290.00 at ONE MOBIKWIK SYSTEMS PRGURGAON HRIN on 11/04/2020 at 19:39:34.Avail bal is RS 0.00, from card no.XXXX2974. MEGRRB 00064...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I want money back, I did recharge Yesterday but it was in process... please send my both transaction money......
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jnana Ranjan Acharya
Report
Copy

fraud transaction on my credit card

Dear sir

It is to inform you that a fraudsters hacked my phone and added near about 63500 in your wallet account. I have already given complain in icici bank local police and in cyber cell.

I am requesting you kindly help me getting my money back. Drtails in attachment

Regards
Jnana ranjan acharya
[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pramod7
from Karad, Maharashtra
Report
Copy

about fraud customer care numbers

Address:Sector 58, Gurugram, Haryana Sector 58, Gurugram, Haryana 122101, India.

I want to suggest Mobikwik company about fraud numbers on Twitter page pretending that they are customer care numbers and cheating people and spoiling companies name and reputation, these numbers are [protected], [protected], and [protected] So please take legal action regarding these numbers,
Thanks....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Sector 58, Gurugram, Haryana 122101, India

This is to inform you that on 3rd april 2020 at 11.45 am i was making payment of my hdfc credit card from my ubi bank account through mobikwik. So rs.2994/- was deducted from my bank account. And on very next there was an error to complete the payment process. So i did the same after few time. And it's deducted 2nd time from my account to complete my bill payment.
Now i haven't yet get back my first transaction money which was incomplete...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A person name kamlesh kumawat is using my phone number to his own transactions ... without my permission.

Do delete this account for future inconvenience.

Thank you....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raj1404
Report
Copy

blocked my mobikwik wallet

Dear Sir,

My Mobikwik Wallet is blocked don't know how automatically I opened the app and trying to enter OTP it is saying user disabled and the customer care is also not helping me out giving inappropriate mails on my Email I'd

Please sir help me unblock my Mobikwik account

My mobile number is [protected]
My email id is [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sreeram Kari
Report
Copy

wallet recharge problem

Plz... send the solution

allrady i have pament gate way of india account to mobikwik wallet amount
top-up time auto metically money go to cash back so this mony how to change top up. my mobikwik account mob no:-[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy