Mobikwik Complaints & Reviews

I have paid the payment 2times to msedcl but transaction failed and money my account is debited, when the money will be refund to my account.
Transaction date 26/5/2020

Up date mob. No [protected]

Money deducted from bank account but recharge not successful

I had taken a loan from mobikwik and from last 2 months i was unable to pay my loan amount and i have requested them for loan opt because of this lockdown.
But any how i manage the cash and i had paid the amount for 1 month and i'm ready to clear my due but there application is not accepting to complete the payment.
But whenever i get money in bank account they are deducting it and saying it as penalty.
So i need my extra money or do something to resolve it

Hello team,
I did 2 transaction of 20k each on 7th of mar 2020 to merchant muthooth finance. 1 transaction has been received by them and another one they have not received. I have raised many complaint with both parties and the mobikwik confirmed that trsaction is successful and contact merchant.
I did contacted them many times even they have confirmed that amount not received in their account. I got the email confirmation as well from them.
So now i did contacted and sent all the information to them and they are closing ticket's without the proper solution. Now where is my amount gone and stuck and who will refund this amount.
I appreciate please help me in resolving this issue because it's more than 2 months now and no resolution from mobikwik.

I have attached screenshot of transaction, ticket number screen shot and muthoot finance confirmation. Please help me on this.

Wrong recharge done on dated 21st May on an airtel prepaid no. of rs 149/-transaction id is MBK[protected]. kindly reverse the amount in mobikwik wallet. Thanks.

I had done a recharge of rs. 149 on my mobikwik app for my airtel number on 18 may 2020 around 10:30 am and money has been deducted from my bank account but recharge not done in my airtel number [protected]. And i had also emailed them but no response till now. I think mobikwik is not that good that i expected. Mobikwik has turned me down and disappointed me. I think it is a fraud company such thinks come to my mind.
Please mobikwik take some action and refund my money as soon as possible else i will not recommend my friends to use mobikwik again. I want quick response from you i[censored] really are a good company

Dear sir i have transferred amount 5000 to mobikwik wallet number protected in palace of mobikwik wallet number protected due to mistake.
So please refund this amount into my mobikwik account number protected
On connecting to that person is not responding by not picking up my call belonging to to bharuch gujarat state

Order no :[protected]a5f8c0de77a5
Also i had registered complaint atathttp://www.mobikwik.com/...

I recharge a phone operator bsnl from mobikwik rs 187 using debit card but the they said (mobikwik)said the recharge failure but my money is debit from my account after the says it refund to the bank but it didnt credit to my account

Dear Sir/Mam, please help me in this situation Mobikwik has made an unauthorized payment from my wallet amounting to Rs 20, 000 to some unknown merchant, they are not helping me just asking me FIR copies and all in this pandemic situation I have provided them the evidences also still they are not helping me with this matter

I didn't a recharge of rs.118 in bsnl through there mobikwik app and opted for the combo25 coupon which would give me rs 25 cashback but these cheaters didn't gave any cashback and are not even receiving my phone calls

Hi,
Irctc cancelled my ticket and issued refund on 2nd May, 2020. But mobikwik has not yet refunded to my wallet . Following up since 1 week but to no avail.

Dear sir / madam,

I have taken a loan from mobikwik and it's emi around 4000 per month.
Due to covid -19 i am job less from jan 2020. Every day they call me for emi and message, and email receiving from mobikwik.
I told them when i join my new company i will clear your dues.

Please help

Best regards
Anil rai

I had recharge one bsnl mob on 6/5/20 for rs.138/- through mobikwik and accordingly the amount has been deducted from my account but i did not get the recharge till 15.5.20 causing great inconvenience to me. The issue was taken up with mobikwik several times but they have intimated only one thing that recharge was successful at their end and ask me to obtain written evidence from bsnl that my recharge is not yet done to concerned mobile. I have speak with bsnl customer service number 1503 thrice and they informed that bsnl have not received any recharge request/amount rs.138/- from mobikwik for recharge of concerned mob on 6/5/20 onwards and expressed their enabliity to provide any written documents in this regards. The same was communicated to mobikwik immediately but mobikwik has informed the same thing again and again that recharge was successful at their end. If the recharge was successful then why i did not get the same till date. This is the real dirty practice of mobikwik to harass the enocent customer and not bother to resolve their issue. I have decided to stop to recharge anything wef.6/5/20 onwards through mobikwik till my issue is resolved. I request to mobikwik to restrain themselves from this kind of i'll practices with customer in future. If i not get back rs.138/- then it would be a huge loss for me at this period of juncture due to spread out of covid-19 across the country. Moreover, i am not in a position to speak any one for want of recharge from my mobile. My condition is very pathetic because according to mobikwik, untill and unless they receive any written evidence from bsnl, mobikwik wouldn't refund my amount and other hand bsnl expressed their enabliity to provide any written documents in this regard. Kindly lookinto the matter at the earliest enable me to get my amount back.

I hv recharge one of my bsnl mobile for rs.138/- on 6/5/20 and amount has been deducted from my account but recharge not yet done till 15/5/20 causing great inconvenience to me. The issues was intimated to mobikwik but according to them the recharge was successful at their end and ask me to obtain written evidence from bsnl mentioning that my recharge is not yet done. I have contacted bsnl customer service thrice and bsnl have informed me that they have not received any recharge request/amount from mobikwik fr recharge of the concerned mobile on 6/5/20 onwards and expressed their enabliity to provide any written documents in this regard. The same was intimated to mobikwik with a request to refund my amount but they have sent the same msg that my recharge was successful at their end (Copy enclosed). If my recharge was successful then why i hv not received the same till date. Kly look into the matter at yr end enable me to get my amount back.

Hello Sir
I have recharged my name number [protected] Jio with rs 599 and the money is deducted and the recharge is not done
Please refund my money or do my recharge immediately
Don't cheat me

Money is Deducted from my Canara Bank Account

Recharge done on 14 May 2020

Sir, i am adv. Arunkumar from kerala. On 11/5/2020 at about 1.35 a. M i was recharge my mobile through mobikwik application rs.51 (48.46) rs debited from my sbi account. But the mobile was not recharged till now and that amount will not returned to my account. My mobile number [protected].
That mobikwik application registered the mobile number is another number that is [protected]. Now i am also produced the messages from sbi for the debit amount. If you have any further clarification please call my number [protected]

Today around 7:56 am in morning I received a message from Mobikwik containing an OTP which I didn't request as I don't have an account on Mobikwik.

Pins is blocked so please unblock it

Very worst services worst application worst staff. Fraud company. I took loan from mobikwik they start moratorium service on my account and when i said i don't want they start trying [censored] things and not cancelling my moratorium to take interest from me. And so many things more which proofs mobikwik is fraud company.