Mobikwik Complaints & Reviews

I had recharge one bsnl mob on 6/5/20 for rs.138/- through mobikwik and accordingly the amount has been deducted from my account but i did not get the recharge till 15.5.20 causing great inconvenience to me. The issue was taken up with mobikwik several times but they have intimated only one thing that recharge was successful at their end and ask me to obtain written evidence from bsnl that my recharge is not yet done to concerned mobile. I have speak with bsnl customer service number 1503 thrice and they informed that bsnl have not received any recharge request/amount rs.138/- from mobikwik for recharge of concerned mob on 6/5/20 onwards and expressed their enabliity to provide any written documents in this regards. The same was communicated to mobikwik immediately but mobikwik has informed the same thing again and again that recharge was successful at their end. If the recharge was successful then why i did not get the same till date. This is the real dirty practice of mobikwik to harass the enocent customer and not bother to resolve their issue. I have decided to stop to recharge anything wef.6/5/20 onwards through mobikwik till my issue is resolved. I request to mobikwik to restrain themselves from this kind of i'll practices with customer in future. If i not get back rs.138/- then it would be a huge loss for me at this period of juncture due to spread out of covid-19 across the country. Moreover, i am not in a position to speak any one for want of recharge from my mobile. My condition is very pathetic because according to mobikwik, untill and unless they receive any written evidence from bsnl, mobikwik wouldn't refund my amount and other hand bsnl expressed their enabliity to provide any written documents in this regard. Kindly lookinto the matter at the earliest enable me to get my amount back.

I hv recharge one of my bsnl mobile for rs.138/- on 6/5/20 and amount has been deducted from my account but recharge not yet done till 15/5/20 causing great inconvenience to me. The issues was intimated to mobikwik but according to them the recharge was successful at their end and ask me to obtain written evidence from bsnl mentioning that my recharge is not yet done. I have contacted bsnl customer service thrice and bsnl have informed me that they have not received any recharge request/amount from mobikwik fr recharge of the concerned mobile on 6/5/20 onwards and expressed their enabliity to provide any written documents in this regard. The same was intimated to mobikwik with a request to refund my amount but they have sent the same msg that my recharge was successful at their end (Copy enclosed). If my recharge was successful then why i hv not received the same till date. Kly look into the matter at yr end enable me to get my amount back.

Hello Sir
I have recharged my name number [protected] Jio with rs 599 and the money is deducted and the recharge is not done
Please refund my money or do my recharge immediately
Don't cheat me

Money is Deducted from my Canara Bank Account

Recharge done on 14 May 2020

Sir, i am adv. Arunkumar from kerala. On 11/5/2020 at about 1.35 a. M i was recharge my mobile through mobikwik application rs.51 (48.46) rs debited from my sbi account. But the mobile was not recharged till now and that amount will not returned to my account. My mobile number [protected].
That mobikwik application registered the mobile number is another number that is [protected]. Now i am also produced the messages from sbi for the debit amount. If you have any further clarification please call my number [protected]

Today around 7:56 am in morning I received a message from Mobikwik containing an OTP which I didn't request as I don't have an account on Mobikwik.

Pins is blocked so please unblock it

Very worst services worst application worst staff. Fraud company. I took loan from mobikwik they start moratorium service on my account and when i said i don't want they start trying [censored] things and not cancelling my moratorium to take interest from me. And so many things more which proofs mobikwik is fraud company.

Money is debited from my credit card of rupees 45 for Airtel number ([protected])recharge of (rupees 45). Error is seen, after the completion of the transaction from the credit card but the money was debited from the credit card. So, refund it at the earliest. Screenshot/message is attached below for confirmation.
Send your contact number and email id.

I am sending my money to my back account from wallet it will show successful but money not recive

I made payment for mobile recharge through Flipkart . The money(79rs) got deducted from my bank account but the recharge failed. I still didn't get a refund

Its been 16 hours that i jave sent my mobikwik wallet money to wrong account number with my name and ifsc code..can you please take necessary action to get it reversed ..will wait fro you response thankyou.
Order id- 9078d524814e

Dear sir,
I would like to inform you that as on dated 10 jan 2020 on my mobikiwk wallet account which is 10000 rs but on 10 jan my amount is deducted of rs around 9398 which is not done by me and after that remaining aomuint is also deducted, my all money is deducted from my wallet of mobikwik. After that i have disable my login id due to security reasons and i also contact to bajaj finserv which is tier up to bajaj finance.
Transection detail:
[protected]:38
Mb[protected]
Merchant payment

सर मेरा रुपया कट गया है upi से पर जिकसेखाते में भेजे है उसके लखाते में नही गया रेफर [protected] कब तक retern होगा रुपया

My txn id 452501 hai
My airtel mobile no [protected]
219 Rs not recharg plz refund me my blance

Today I recharged an airtel number but the transaction failed. I got the money Rs 149 deducted from my bank account but It's not even refunded to my bank account nor my wallet. Please refund my money as soon as possible, that will be your kindness.

Dear team,

From my account 06.04.2020 at time 9:57 & 9:58 pm an fraud transaction took place of amount 5 +20000 +10000 =30005 from credit card account and the transaction message shows that it took place through mobikwick but i don’t have any mobikwick account i don’t received any o t p for the above mention transaction kindly do the necessary steps.

Dear team,
I want to complaint regarding fraudulent transaction by register mobile numbers in mobikwik.

I have placed order value of rs.
1000/ on 4th april, 2020, on mob: [protected] and [protected] after which amount was deducted from my credit card. Below is the msg for your ref:

Alert: you've spent rs.1000.00 on credit card xx5932 at mobikwik on[protected]:18:39:03. Avl bal - rs.783410.76, curr o/s - rs.16589.24. Not you? Call [protected].

Post that, person blocked my number and not responding to calls. For security reasons, i had to block my credit card to avoid unauthorized debit.
Further investigated that they are looting continuously to people over phones. They have updated these mobile numbers with reputed shops on the google search where people are getting trapped.

My further request to please take immediate action and help me. I will be highly thankful if my hard earned money will be refunded and those fraudulent persons will be behind bars.

Attached copy of police complaint is for your reference.

Sincerely,
Kapil seth
Mob:[protected]

Yesterday I DID IMPS BUT STILL Didn't Received any Money plz kindly help i transferred 500 rs still i have not received you guys really not helping anyone now ots already 72 hours still i have not received

Cash bag ke debit card se 6000 debit ho gye lekin credit card ki payment nhi huyi full details screenshot me bhej rha hun sir plz refund money

Sir on date 12th april 2020 i booked hp gas cylinder from mobikwik with rupees 789.50 with my order id mk[protected] with full amount paid online
Sir on date 16th april cylinder was delivered to me with slip of 789.50 rupees as cash on delivery order i discussed whole matter with delivery boy that i paid online but after so much discussion he said he will go now and will not deliver cylinder if i not pay him full amount of 789.50 rupees again in cash sir so at last i paid him as cash also and now when i complaint about this with mobikwik on same date of 16th april i shared photo slip of delivery also with them they till now not properly replying to me saying please do complaint on bbps option on their application i tried but it was giving error from so many days so i called mobikwik on their customer care number they told me bbps compliant they filed and given me complaint number = api[protected] & api[protected].
Bur sir all those compliant numbers they given seems to be fake because they told me go to bbps option on their app and click existing compliant and enter this number you will get details about resolution but when i try to do this it was "complaint not found" sir i m frustrated now because now they are not replying to my query i want my money of online booking as back to my source because in hp gas there is no option as they adjust bill in another delivery or anything they deliver when we book and pay them i m clear frustrated now my registered mobikwik mail id [protected]@gmail.com & mobile number [protected].
Sir my this complaint is for 3 companies mobikwik, hp gas and bbps because all of them not solving my query kindly solve my issue and initaited my online paid amoyunt as refund please beacuse i already paid whole amount in cash also if they want delivery slip i can provide them that also