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Mobikwik Complaints & Reviews

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Last updated Apr 23, 2024
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Mobikwik reviews & complaints page 125

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M
manapaka1969
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frauding

Address:80/A,J B hills colony, kondamallapalle,Sagar road, Grama Panchayati, 508243

Received a call from no [protected] friday 13th march 2020 stating online kyc update from the person by name rahul agarwal stating his id: ewe01055 sector 5 noida and his boss name is santosh subramanyam bearing id: bmk070749

Me by name srinivas. M lodging a complaint
During the due course of a conversation, he asked me to install the mobikwik app

I was shocked when i checked my bank balance after the...
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V
Vishal Sanjay Shivam
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unauthorised otp's generated

Address:1st Main Road, Vijayalakshmi Layout Abbigere, No 79 Vishnu Vakshinii, Bangalore, Karnataka, 560090

Hi this is vishal, last night 14/03/2020 at around 2.56 till 4.10am i received an unauthorised otp's on my mobile numbers. ([protected] & [protected]). First thing i like to inform is i do not have an mobikwik wallet or account. So i would like to know how this otp's were generated on my mobile numbers. Do take necessary action and resolve this issue...
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S
Sargunam Sathish
from Mumbai, Maharashtra
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payment transaction failed and amount debited from bank

Hi,
Ticket no.#14109242.
On 5th, march 2020, i want pay my credit card bill for rs.1726/- through mobikwik. Wallet balance is rs.9.69/.
To add money, i transferred rs.1719.11/- through upi. My account debited. But credit card was not credited and wallet balance also rs.9.69/- only.
Immediately i made compliant through 'help'.
There onward, i have not received any response. And it is showing 'in progress'.br...
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C
C v s rao
from Alampur, Telangana
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amount debited but not not credited to credit card.

Address:520011

Hi,
Ticket no.#14059403.
On 6th, i want pay my credit card bill for rs.11000/- through mobikwik. Wallet balance is rs.7/.
To add money, i transferred rs.10993/- through gpay. My account debited. But credit card was not credited and wallet balance also rs.7/- only.
Immediately i made compliant through 'help'.
There onwards, i have not received any response. And it is showing 'in progress'.
How can...
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S
simamidi
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money transfer14018239

Address:560087

I have made 10000 rs from wallet to my citi bank on 3rd march but the amount is debited from wallet not credited into account. I have raised compliant using help button on 3rd march itself ticket number 14018239 still the issue not solved. I have checked with my bank also there is no issue from bank end.

I have tried to contact you via customer care no one picking call waited nearly 2hrs. I reported in twitter account also...
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Address:K-II, 931, Sangam Vihar New Delhi 110062, 110080

Dear Sir,

Yesterday I did Reliance Jio recharge of Rs. 555/- for my wife number [protected] by Mobikwik app Rs. 555/- deducted from my Bank account but recharge not done. Since tried many times on customer care number of Mobikwik many times but no one is picking phone. Also I did report to Mobikwik helpdesk which complaint is still not been responded by Mobikwik helpdesk team.

It is my request to Mobikwik team...
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A
Abhay2835
from Powai, Maharashtra
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recharge not done but amount debited

I made a recharge through mobikwik wallet vide transaction id: xxxxxxxxx2730 of rs.399 as on[protected]. The mobile number recharged is xxxxxx7692 idea. Total amount 399 (-) super cash applied 19.94=paid 379.06.

For that amount deducted from my card rs.379.06. But recharge is not successful. Supercash also not updated. History shows "paid from card (#orderid:xxxxxxxxx2730)".

Please refund my amount....
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Address:Subbaiaha street, Virudhunagar, Tamil Nadu, 626001

I have taken loan of 4000/- from wifi cash loan app..., while repaying the same amount today at 10/3/2020 through mobiwik transfer money got debited but didn't credit in wifi cash account... Even it is not reflecting in the transaction history, kindly solve the issue as early as possible, it is for medical purpose i opted for loan and want to continue transcations in future, which might make blacklisted...
Necessary action needed...
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Hi sir,
I paid my credit card bill payment of 2000 rs in which 1987 from my account and 13 rs from wallet in one transaction how ever my wallet amount of 13 rs was not debited from this transaction but 1987 rs was debited from my account when i logged a complaint with mobikwik they stated this transaction was successful if this is successful i want to know why my credit card bill was not yet processed and why 13 rs from my wallet...
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Address:Bangalore, Karnataka

I have made my postpaid mobile bill using mobikwik and amount got deducted but i see there is no payment made against my number even after deducting the amount. I want to look into this and solve my issue. I have reached customer care manier times and i see no response and i have written this complain over the application and it's been 4 days no one is looking....
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M
mca_shail
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobikwik so many fraud transaction happened to my mobikwik account amount still not refunded

Address:Lucknow, Uttar Pradesh, 226010

Hi,

On 21-feb-2020 in the last from 12 to 13 pm) hrs i got several message for fraud activity transaction and there is huge amount deducted from my account. Below are the details —

Card transaction fraud — card number (Citi bank — credit card)
Case no 0353 — 10 inr
Case no 0357 — 9999.00 inr
Case no 0358 — 19, 990.00 inr

Wallet transaction fraud —
5000...
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R
Rohidas Gajare
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uts rail ticket book

Address:Mumbai City, Maharashtra, 400034

I booked a ticket through uts rail connect app. The payment has proceed upto otp verification through mobile ik payment and after that process automatically cancelled and ticket was not booked.
So there is no booking takes place but amount deducted from my debit card. Please help me out from this and hou i get my refund.
Zaak epayments/newdelhi/[protected]...
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Address:Masalia, 814146
Website:www.mobikwik.com

Delhi jal board — dirty smelly water | area balbir nagar extension

315 reviews
India
Anuj jain
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Respected sir/madam

I am one of the resident of balbir nagar ext which comes under the shahdara area. Our area is suffering from highly dirty and smelly water from past one week which is not even suitable for washing and cleaning purpose, no one can even think of drinking...
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Hi
While purchasing amazon pay gift card through mobikwik, amount got debited but gift card not received and refund was also not received. Order id:59ffed3fbacd7. Screen prints of amount debited and gift card not received attached. There's is no response to my ticket id 14050268 raised via mobikwik help menu. No customer care number to report about the issue

Regards
Satish...
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S
Shathi Lovely
from Coimbatore, Tamil Nadu
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money deducted from wallet for a failed transaction-not refunded back

Address:Gurugram, Haryana, 500083

On 22/02/2020 i made a purchase on myntra app for rs.2549/- and paid using my mobikwik wallet linked to my mobile number [protected]. This transaction failed immediately with mobikwik app and its invoice is not available on mobikwik website aswell, but the money was debited from my bank account. I raised a complaint with mobikwik for claiming refund of this amount into my mobikwik wallet 10 days ago, but there has been no response from them....
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S
samson2020
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siphoning money using credit card

Address:Dhanya ,Palarivattom, Ernakulam, Kerala, 682025

Yesterday i got a call from 91 [protected] purported tobe from hdfc bank stating that an amount of 10000 is available to you as a bonus. Then she asked for my debit card details. I refused to give as no bank asks for that. But she somehow convinced me and she collected detail. Three or four times otp came. She told me that that card is not working and asked if i have any other card. So i gave her my citi card. Initial messages were "payment...
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I
Indranil Goswami
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paid to credit card but failed

Hi,

I have paid rs20000 for credit card thorough mobikwik on 25th february, 20. I have raised complainant on 27th of february that money is refunded or credited to my credit card account. But after that they will not refund my money or it's not reflected to my credit card also. Tried to contact them multiple time till date but no response. Today is 4th march but i dint get any response or refund. Please solve it....
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My money Rs.2906 has been credited towards 11wickets on 4th jan 2020. I made a complaint to mobiqwick team. They first asked me to submit a photo copy of my ID proof, then they asked to fill a questionnaire. But all for nothing, finally now on 28 feb they are telling me to approach cyper crime. There has been no consent OTP sms asked for this transaction. I do not know what to do?!! Herewith I submitting my screenshot of fraudulent transaction....
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B
Bait786
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refund amt

Address:Room no 608 bldg no 55 rose chsl opposite kokan bank near asmita super market mira road, Thane, Maharashtra, 401107

Maine union bank of india se sbi credit card ka mobikwik app se payment kiya tha lekin transaction failed ho gaya union bank of india se payment deduct ho gaya lekin abhi tak refund aaya nahin 14 days go gaye customer care number bhi nahin lag raha hai samne se reply bhi nahi aa raha hai mail kiya mobikwik apps pe complaint screen short bhej phir bhi koi reply nahi transaction ref i'd[protected] amt 7500 aap ko bhi screen short bheja hoon...
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Address:ghaziabad, Ghaziabad, Uttar Pradesh, 201001

Hello consumer complaints
This is sandeep kumar pal from ghaziabad.
Today i am making a complaint for unauthorised transactions made by mobikwik last sunday from my credit card
I took money from credit card in my bank account but the money has been deducted from the credit card and has not come to the bank account yet after which i am having a lot of trouble
To get reimbursement i tried to contact them by phone...
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