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Updated: Nov 28, 2025
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Mobikwik reviews & complaints page 125

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J
Jnana Ranjan Acharya
Apr 10, 2020
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Dear sir

It is to inform you that a fraudsters hacked my phone and added near about 63500 in your wallet account. I have already given complain in icici bank local police and in cyber cell.

I am requesting you kindly help me getting my money back. Drtails in attachment

Regards
Jnana ranjan acharya
[protected]
+1 photos
Mobikwik customer support has been notified about the posted complaint.
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    P
    pramod7
    from Karad, Maharashtra
    Apr 8, 2020
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    Address: Sector 58, Gurugram, Haryana Sector 58, Gurugram, Haryana 122101, India.

    I want to suggest Mobikwik company about fraud numbers on Twitter page pretending that they are customer care numbers and cheating people and spoiling companies name and reputation, these numbers are [protected], [protected], and [protected] So please take legal action regarding these numbers,
    Thanks.
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      E
      Essaaru
      Apr 7, 2020
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      Address: Sector 58, Gurugram, Haryana 122101, India

      This is to inform you that on 3rd april 2020 at 11.45 am i was making payment of my hdfc credit card from my ubi bank account through mobikwik. So rs.2994/- was deducted from my bank account. And on very next there was an error to complete the payment process. So i did the same after few time. And it's deducted 2nd time from my account to complete my bill payment.
      Now i haven't yet get back my first transaction money which was incomplete to pay due to an error. Neither it's showing in mobikwik wallet. Infact it's totally untrackable. Even after so many mails they had taken no action. Also their all service centre numbers are not responding at all. Even my mobikwik wallet is disabled too from last 36 hours. Please solve above all issues.

      Thanks you
      Subham sarkar.
      Mobikwik customer support has been notified about the posted complaint.
      Apr 07, 2020
      Updated by Essaaru       Also wants to inform you that I have already checked my HDFC credit card statement regarding payment. only one payment has done after two deductions from my bank account. Where is another payment?
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        D
        Deepak212
        Apr 7, 2020
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        A person name kamlesh kumawat is using my phone number to his own transactions ... without my permission.

        Do delete this account for future inconvenience.

        Thank you.
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          R
          Raj1404
          Apr 6, 2020
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          Dear Sir,

          My Mobikwik Wallet is blocked don't know how automatically I opened the app and trying to enter OTP it is saying user disabled and the customer care is also not helping me out giving inappropriate mails on my Email I'd

          Please sir help me unblock my Mobikwik account

          My mobile number is [protected]
          My email id is [protected]@gmail.com
          Mobikwik customer support has been notified about the posted complaint.
          Apr 08, 2020
          Updated by Raj1404           Dear Sir/Madam,

          Please help me in this worst situation my wallet account is zero and the person who is calling me as a Mobikwik representative is harrasing me, and asking my card number, card date and cvv number he has already made payment to a merchant of Rs 20000/- and Im asking to refund my money he is not providing his customer support details also

          Please help me to get my money back in my wallet I haven't made any payment to any merchant, please I beg you to help me.

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            S
            Sreeram Kari
            Apr 6, 2020
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            Plz... send the solution

            allrady i have pament gate way of india account to mobikwik wallet amount
            top-up time auto metically money go to cash back so this mony how to change top up. my mobikwik account mob no:-[protected]
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              B
              binukchitteth
              Apr 6, 2020
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              Website: Www. Mobikwik. Com

              I had recharged my electricity bill of rs 1416 (Kerala board) through mobikwik app. On checking it is found that the recharge is not succesful and the amount had been debited from my account. The order id is 903ea76594a0. The recharge is done on 04..4.2020. Even i had contacted kerala electricity board and state bank of india. Even they came into the opinion it is the mistake of mobikwik application and they even said there are frequent complaints of this type aginst mobikwik and other online payment applications. Please look into the complaint and take necessary action. If not, i may even go to consumer court on behalf of my complaints and other who are facing these sort of complaint as am an advocate. So either credit the amount into my account as soon as possible or make the recharge successful.
              Mobikwik customer support has been notified about the posted complaint.
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                D
                Dishay
                from Mumbai, Maharashtra
                Apr 5, 2020
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                I paid my icici credit card bill of rs 19000 of month march, on 3st april using mobikwik mobile app but not updated yet in bank account please check the detail
                Card number 4375-*-*-4000
                Mobikwik transaction-id mbk[protected]
                Mobile number 6*45
                Total amount paid 19000

                Mobikwik said 48 hour to complete the payment but still payment is pending
                Please help me because after 5 may icici bank charges me to late payments fee so please sir you say mobikwik company add payment with late payment fees of payment because mobikwik company said 48 hours but not complet payment through this time of period

                I have sent too many mails to company and calling to customer care number but no one is replying
                I also trying to contact zaak epayment services private limited for related concern but also they are not replying,
                Please sir help me
                Mobikwik customer support has been notified about the posted complaint.
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                Hi Sir,

                Yesterday my customer has transferred money into my account but it is not showing in my wallet. Kindly resolve issue at earliest i need money
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                  A
                  arun khatiwala
                  Apr 5, 2020
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                  Hello,

                  On march 22, 2020 i added 10000 rs in my mobikwik wallet. But, only 7120 rs was added in my wallet.

                  In history, it shows 10000 rs added successfully and in next transaction it shows "wallet debit against mk010088n7el" and 2880 rs is deducted from the wallet. There is no invoice or detail of this transaction. I've tried contacting customer care but so far i haven't got any proper response.

                  Only response from customer care is that amount is debited against previous unsuccessful transaction (Mk010088n7el).

                  I asked mobikwik for details about this "mk010088n7el" transaction but no response from mobikwik team.

                  This transaction is illegal... I need my money back in my wallet.
                  Mobikwik customer support has been notified about the posted complaint.
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                    D
                    Devendra Narwriya
                    Apr 3, 2020
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                    i have made my credit card bill payment through mobikwik not updated yet in me bank account

                    I paid my credit card bill of rs 47135 of month march, on 1st april using mobikwik mobile app but not updated yet in bank account please check the detail
                    Card number 5593-*-*-2816
                    Mobikwik transaction-id mbk[protected]
                    Mobile number [protected]
                    Total amount paid 47140

                    I have sent too many mails to company and calling to customer care number but no one is replying
                    I also trying to contact zaak...
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                    R
                    Rinkuparmi
                    from Delhi, Delhi
                    Apr 1, 2020
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                    Hi,

                    Today my wallet account no. [protected] having issue o[censored]ser disabled. Kindly enable it my amount of 10000 stuck in account. And i need it urgent as you aware that already crisis is going on. Kindly enable it, i have shared doc, s on mail. Pl. Do needful. Pl. Share the reason of account disabled to take precautions of things. Early response would be highly appreciated.

                    Regards
                    Parminder singh
                    Mobikwik customer support has been notified about the posted complaint.
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                    My credit card bill payment failed and my refund not received amount 23600/-

                    request to enable wallet account - Comment #3670345 - Image #0
                    Reply
                    Dheeraj gurunani's reply, Apr 1, 2020
                    Amount not credited my account
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                      O
                      Omkar74
                      Mar 31, 2020
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                      payment is debited but not get transaction receipt

                      On 26 march 2020 i made a electricity bill payment transaction rs 2380. The transaction is done on mobiqwik app and that time i appiled supercash rs 35 for that transaction. When i was doing that transaction the the wrong cvv i first time enter in that perticular transaction so the money not deduct. Transaction get decline. Later on i made next transaction same way for same litebill.in that transaction otp and all the things i put proper...
                      +1 photos
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                      S
                      Saleel Kulkarni
                      from Powai, Maharashtra
                      Mar 31, 2020
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                      I have done my credit card bill payment on 21/03/2020 and 22/03/2020 of rs.1000/- each through mobikwik the amount was debited from my account (Screenshot attached) but the transactions failed.. Refund was initiated from mobikwik for the failed transactions on 23/03/2020 (Screenshot of concerned mail and transaction history of application attached) but the refund amount is not credited to my account till date (Screenshot of bank statement attached)
                      +7 photos
                      Mobikwik customer support has been notified about the posted complaint.
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                        A
                        Amaan Memon
                        Mar 30, 2020
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                        Hello, i did a international recharge (From india to indonesia) of rupees 535 but the recharge was failed so i retried 3 more times but it failed all the times. I got the email from mobikwik that they refunded the money to original payment source but when i checked my bank balance and bank statements, the money was deducted but no refunds. Please check the issue. Thanks!
                        +1 photos
                        Mobikwik customer support has been notified about the posted complaint.
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                          S
                          sksdhami
                          Mar 28, 2020
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                          Address: 2nd Floor, Orchid Centre Golf Course Road Sector 53 Gurgaon, Haryana 122002, 122002

                          I had transferred rs. 99.00 x 2 to them vide (Transaction id: bse[protected]

                          Mar 27, 2020 10:37:51 am & transaction id: bse[protected]

                          Mar 27, 2020 10:35:56 am) to charge my bsnl mobile but that did not happen. The site said the money had been credited to my bank but that is not so. Upon complaining i was told the money would be credited to my wallet but that also has not happened so far.
                          All attempts to report the fraud in the site are being cleverly warded off.
                          My first transaction with them has not been a good experience so far. Please direct refund the amount to my credit card immediately.
                          Mobikwik customer support has been notified about the posted complaint.
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                            D
                            deepak kumar mittal
                            Mar 26, 2020
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                            Address: 21 VINAY NAGAR COLONY BODLA ROAD, Agra, Uttar Pradesh, 282010

                            Dear sir
                            I purchase gift card of amazon from movikwik on 26 mar 2020 for rs. 655 .
                            I paid 631.79 from credit card and 33.21 super cash balance. Credit card amount detected but supercash bal not detected. It happens two times.
                            Neither gift card is issued nor amount refund.
                            Order id 5a1bd4a94bf79
                            5a1bd42d209bc
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                              A
                              Adv Pravin B Khandare
                              Mar 25, 2020
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                              Address: B 302 Raghav CHS Mhatre Chowk Manjarli Badlapur Thane 421503, Thane, Maharashtra

                              I transfer money to Google play store by mistake get back money to my mobikwik wallet account
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                                A
                                Anto98
                                Mar 24, 2020
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                                Address: Good Earth Business Bay – #601, 6th Floor, Sector 58, Gurugram, Haryana 122101, India.

                                Hello sir, on 23rd march 2020. I used mobikwik app to purchase amazon e-gift card worth rs 678. I used my debit card as a payment mode. Amount got deducted from my account is 644.1 and 33.89 by applying super cash. But still i have not received the gift card from mobikwik. I already raised a complaint on this but no response from mobikwik. I am posting my transaction details below.
                                Order id - 5e78ebe546e0fb001d9aafc1
                                Ticket id[protected]
                                Please solve this issue soon.
                                +1 photos
                                Mar 24, 2020
                                Complaint marked as Resolved 
                                They called me ...and asked for some kind of otp ...they were not willing to speak in english ..i cant understand as well ...so i didnt share the otp which was sent to my mobile ...becoz mobikwik itself says they wont call or mail ask for otp ...so i told them that and they put down my call ... Later another call came but it wasnt clear ...so i cut that too ...and later came the notification of my gift card .
                                Mobikwik customer support has been notified about the posted complaint.
                                Mar 24, 2020
                                Updated by Anto98                                 Beware of this guys who call u as on behalf of mobikwik ...i think they are frauds ...this guy called me now and asked me for the details for my card and all ...but i refused and he cut the call ...when i called back his cellphone was switched off ...so better be careful of these kind of predators .
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                                  K
                                  km24
                                  Mar 23, 2020
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                                  Address: 17 b harisava lane behala kol 60, Kolkata, West Bengal, 700060

                                  Mar 23, 2020 3:09pm
                                  Paid from card (#orderid:5a1825a0e23ea)

                                  Transaction id: 5a1825a0e23ea

                                  Paid :₹ 45.61
                                  But still not recharge has been done and amount deducted from my debit card ofboi amounting rs 45 andthe recharge for the number[protected] is failed pleaselook into the matter other wise we will complain it to the higher authorities as sooon as possible...
                                  Mobikwik customer support has been notified about the posted complaint.
                                  View replies
                                  Mai apna mobikwik se mobile number [protected] se rs 1498 ka recharge ho gaya hai sahi recharge 1499 ka hai please return my rs 1498

                                  mobikwik mobile number [protected]

                                  failed transaction for my number 7449374922 - Comment #3667125 - Image #0
                                  Reply
                                  Amit1king's reply, Mar 21, 2020
                                  my recharge number is 9708081234 idia bihar rs 1498

                                  my number is jio 7004818644 /idea 9708081234/ vodafone 7870090079 /airtel 9934714670
                                  plese help
                                  I have transferred the money of 3, 850.00, including transaction charges 4, 006.74 on Mar 23, 2020 from wallet to bank account. Still not credited to bank account. My ticket number 14262048. Still pending in mobikwik. Please resolve the issue.

                                  failed transaction for my number 7449374922 - Comment #3668137 - Image #0
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                                  This si fraud app, 501 deducted yesterday but not received.
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                                    A
                                    Aasim Hussain
                                    Mar 22, 2020
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                                    Address: No 119 Bradshaw Street Nehrupuram, Nehrupuram, Bangalore, Karnataka, 560001

                                    User disabled on my registered mobile number [protected]
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