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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 125

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A
Anand Lathigara
Apr 19, 2020
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My mother's mobile number received Mobikwik OTP, even she doesn't use Mobikwik and never used it in past, she jist uses the number to make phone calls only.

I'm worried that someone is trying to use my mom's number to make a fraud out of it.
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    Pankajknl
    Apr 19, 2020
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    There is no response from Mobikwik., no communication. Still not resolved., It is 4 day after Transaction., How long... to solve...?
    Apr 22, 2020
    Updated by Pankajknl     I want too know when I’ll get my cash back or recharge

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      V
      Velmurugan Balasubramanian
      Apr 17, 2020
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      Hi,

      Irctc ticket has been cancelled but the amount not refunded. Irctc realese the amount but is not refunded by mobikwik. Transaction details are as follows, transaction id: [protected]

      Cancellation refund Id: [protected]

      Please look into it and refund the amount to the user ASAP.
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        P
        Prab Singh
        Apr 17, 2020
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        Address: Jammu Miran Sahib

        Yesterday, I have pay my credit card bill through mobikwik wallet but my payment not done and amount deducted in my icici account. Pls check this issue and reslove.

        Screen shot attached FYR

        And pls contact for below email id -

        [protected]@gmail.com
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          N
          Naughtty Malhotra
          Apr 16, 2020
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          Address: Mobilkwik

          EMI..DMI[protected]
          EMI..DMI[protected]
          Name Ravi Kumar
          Covid19 ke karan EMI NAHI DE SAKTA PLEASE APRIL AND MAY KE EMI Aage Badha dijiye
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            V
            Vyshnavi yalavarthy
            Apr 16, 2020
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            Address: Mobikwik

            I have paid my mobile bill but the amount was not paid. Mobikwik people told they will resolve the issue and asked me to share my mobikwik screen and asked me to add money to the wallet and I was doing the same also they have debited my money from my card again and the total amount comes to 7510
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              T
              Technology Dunia
              Apr 16, 2020
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              I have a prepaid Airtel recharge of 399 to [protected] in mobikwik wallet with transaction ID MBK[protected] in 10 apr 2020 at 7.36 pm and reference id is[protected]. Plz I request you that check status of my transaction and if not done then refund me .
              Apr 19, 2020
              Updated by Technology Dunia               plz help me sir
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                G
                Gurleen Sethi Anand
                Apr 16, 2020
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                Address: India

                I have never registered my mobile number with Mobikwik. Yet on 15th April 2020 I got a message which had an OTP and it also mentioned it will expire in 15 minutes from then. Could someone look into this as soon as possible and let me know who tried to link my number?
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                  P
                  Prasanna`
                  Apr 16, 2020
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                  On 11th april 2020, an amount of rs.10, 000 used by mobikwik gurgaon and on 12th april rs 5000 has been used at www.mobikwik.com without my authorisation.

                  No messages from hdfc nor from mobikwik, today when i got the message from hdfc with overlimit, then only i checked the statement.

                  Please let ume know for further course of action to be taken at my end.
                  Mobikwik customer support has been notified about the posted complaint.
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                    A
                    akhilrnair
                    Apr 14, 2020
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                    I made a credit card bill payment of icici bank on 09 apr. Till date the amount is not credited to my card. Due to this im paying escalated interest rate on daily basis. My customercare query is still showing pending status. Further i advice all to refrain from using mobikwik for credit card bill payment as it can land you in trouble. My order id - mbk[protected]
                    Mobikwik customer support has been notified about the posted complaint.
                    Apr 15, 2020
                    Updated by akhilrnair                     Problem got resolved on 15 Apr
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                      B
                      Bhoomi H P
                      Apr 13, 2020
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                      Address: Hassan

                      I have recharge by yesterday day but not recharged my mobile phone .so I can recharge another app my money was los please refund my money please😓
                      Apr 13, 2020
                      Updated by Bhoomi H P                       I have lost my money
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                        M
                        Matsram Manda Sangma
                        Apr 12, 2020
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                        Address: Agia, goalpara,assam

                        Your Account XXXXX35252 had a POS PRCH transaction of Rs. 290.00 at ONE MOBIKWIK SYSTEMS PRGURGAON HRIN on 11/04/2020 at 19:39:34.Avail bal is RS 0.00, from card no.XXXX2974. MEGRRB 00064
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                          V
                          VishalSanap123
                          Apr 12, 2020
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                          I want money back, I did recharge Yesterday but it was in process... please send my both transaction money...
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                            J
                            Jnana Ranjan Acharya
                            Apr 10, 2020
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                            Dear sir

                            It is to inform you that a fraudsters hacked my phone and added near about 63500 in your wallet account. I have already given complain in icici bank local police and in cyber cell.

                            I am requesting you kindly help me getting my money back. Drtails in attachment

                            Regards
                            Jnana ranjan acharya
                            [protected]
                            Mobikwik customer support has been notified about the posted complaint.
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                              P
                              pramod7
                              from Karad, Maharashtra
                              Apr 8, 2020
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                              Address: Sector 58, Gurugram, Haryana Sector 58, Gurugram, Haryana 122101, India.

                              I want to suggest Mobikwik company about fraud numbers on Twitter page pretending that they are customer care numbers and cheating people and spoiling companies name and reputation, these numbers are [protected], [protected], and [protected] So please take legal action regarding these numbers,
                              Thanks.
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                                E
                                Essaaru
                                Apr 7, 2020
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                                Address: Sector 58, Gurugram, Haryana 122101, India

                                This is to inform you that on 3rd april 2020 at 11.45 am i was making payment of my hdfc credit card from my ubi bank account through mobikwik. So rs.2994/- was deducted from my bank account. And on very next there was an error to complete the payment process. So i did the same after few time. And it's deducted 2nd time from my account to complete my bill payment.
                                Now i haven't yet get back my first transaction money which was incomplete to pay due to an error. Neither it's showing in mobikwik wallet. Infact it's totally untrackable. Even after so many mails they had taken no action. Also their all service centre numbers are not responding at all. Even my mobikwik wallet is disabled too from last 36 hours. Please solve above all issues.

                                Thanks you
                                Subham sarkar.
                                Mobikwik customer support has been notified about the posted complaint.
                                Apr 07, 2020
                                Updated by Essaaru                                 Also wants to inform you that I have already checked my HDFC credit card statement regarding payment. only one payment has done after two deductions from my bank account. Where is another payment?
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                                  D
                                  Deepak212
                                  Apr 7, 2020
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                                  A person name kamlesh kumawat is using my phone number to his own transactions ... without my permission.

                                  Do delete this account for future inconvenience.

                                  Thank you.
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                                    R
                                    Raj1404
                                    Apr 6, 2020
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                                    Dear Sir,

                                    My Mobikwik Wallet is blocked don't know how automatically I opened the app and trying to enter OTP it is saying user disabled and the customer care is also not helping me out giving inappropriate mails on my Email I'd

                                    Please sir help me unblock my Mobikwik account

                                    My mobile number is [protected]
                                    My email id is [protected]@gmail.com
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Apr 08, 2020
                                    Updated by Raj1404                                     Dear Sir/Madam,

                                    Please help me in this worst situation my wallet account is zero and the person who is calling me as a Mobikwik representative is harrasing me, and asking my card number, card date and cvv number he has already made payment to a merchant of Rs 20000/- and Im asking to refund my money he is not providing his customer support details also

                                    Please help me to get my money back in my wallet I haven't made any payment to any merchant, please I beg you to help me.

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                                      S
                                      Sreeram Kari
                                      Apr 6, 2020
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                                      Plz... send the solution

                                      allrady i have pament gate way of india account to mobikwik wallet amount
                                      top-up time auto metically money go to cash back so this mony how to change top up. my mobikwik account mob no:-[protected]
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                                        B
                                        binukchitteth
                                        Apr 6, 2020
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                                        Website: Www. Mobikwik. Com

                                        I had recharged my electricity bill of rs 1416 (Kerala board) through mobikwik app. On checking it is found that the recharge is not succesful and the amount had been debited from my account. The order id is 903ea76594a0. The recharge is done on 04..4.2020. Even i had contacted kerala electricity board and state bank of india. Even they came into the opinion it is the mistake of mobikwik application and they even said there are frequent complaints of this type aginst mobikwik and other online payment applications. Please look into the complaint and take necessary action. If not, i may even go to consumer court on behalf of my complaints and other who are facing these sort of complaint as am an advocate. So either credit the amount into my account as soon as possible or make the recharge successful.
                                        Mobikwik customer support has been notified about the posted complaint.
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