Mobikwik Complaints & Reviews

My money Rs.2906 has been credited towards 11wickets on 4th jan 2020. I made a complaint to mobiqwick team. They first asked me to submit a photo copy of my ID proof, then they asked to fill a questionnaire. But all for nothing, finally now on 28 feb they are telling me to approach cyper crime. There has been no consent OTP sms asked for this transaction. I do not know what to do?!! Herewith I submitting my screenshot of fraudulent transaction. The wrong marked transaction are not done by me.kindly help!

Maine union bank of india se sbi credit card ka mobikwik app se payment kiya tha lekin transaction failed ho gaya union bank of india se payment deduct ho gaya lekin abhi tak refund aaya nahin 14 days go gaye customer care number bhi nahin lag raha hai samne se reply bhi nahi aa raha hai mail kiya mobikwik apps pe complaint screen short bhej phir bhi koi reply nahi transaction ref i'd[protected] amt 7500 aap ko bhi screen short bheja hoon please reply

Hello consumer complaints
This is sandeep kumar pal from ghaziabad.
Today i am making a complaint for unauthorised transactions made by mobikwik last sunday from my credit card
I took money from credit card in my bank account but the money has been deducted from the credit card and has not come to the bank account yet after which i am having a lot of trouble
To get reimbursement i tried to contact them by phone calls and mails but got no response.
Moreover i also tried to write the matter to customer support assistant in help and support @mobikwik whereas they gave me a ticket id 13947358 and said to wait for 24 hrs but nothing happened till now.
All in all inthe end,
I want my 22375 rupees back. I think you guys will help me out in this concern. Tia.

I had done a payment of rs.349 for combo 349 plan of bsnl for my mobile. This plan has a validity of 54 days and i did it on 25th february 2020 through my debit card. The money was transferred and later i got the message that my validity is over on 26th february 2020. I lost my money and didn't get the service. I need my money back. Kindly do the needful

Hi,

On 21-feb-2020 in the last from 12 to 13 pm) hrs i got several message for fraud activity transaction and there is huge amount deducted from my account. Below are the details —

Card transaction fraud — card number (Citi bank — credit card)
Case no 0353 — 10 inr
Case no 0357 — 9999.00 inr
Case no 0358 — 19, 990.00 inr

Wallet transaction fraud —
5000 transferred to unknown number — [protected]
Then again 5000 transferred to unknown person lalu santra

I still didn't get my amount refunded, which was supposed to credited by 25-feb-20 but today is 27th now? Please tell me the reason why immediately n credit the amount before 4 pm today. My wallet is blocked so i cant check anything.
Resolve this is on highest priority.

Regrads,
Shailendra singh
[protected]

I have made 15610 rs payment from my icici credit card. After some time it shows error. My money has been debited and i received message that money has been added to my wallet. But there is no money in my wallet. I searched in history it shows refund of the same amount but i didn't received any money in my account. I need my money very urgently.. I am in a trouble. Please look over it immediately.

Respected sir,

I wish to bring to your notice, that i had a fraudulent transaction which took place on 25th of feb 2020, using my credit card.

Below are the transactions details:-
Trans date trans id trans time name of company
[protected].34 mobikwik

No otp was used, or any other type of confirmation was given but the money went out of my account.

I am a retired person, and this was almost all the savings that i had. Please help me.

I request you to please look into this matter as soon as possible and kindly cancel this transaction and refund the money into my account. I am a senior citizen, and need all the help you can give me

Thanks and regards,
Arun manglik

Complaint un-authorized transactions from 12th january 2020 to 15th january 2020 — regarding

My mobikwik wallet account number +91-[protected],,
My complaint is un-authorized transactions taken place from my mobikwik wallet, from 12th january 2020 to 15th january 2020, so i herewith request you to take action on this matter immediately.

Please make sure to return the amount into my wallet at the earliest.

Customer care says still under investigation from past many weeks even on phone also

I have booked a ticket through irctc official application on 20th february 2020 for 21st february. The some of rs. 438.19 has been deducted from my bank account but the transaction not completed. As i request you to please refund my money as soon as possible. The message from your side is that the money will be funded in 3 working days but still not received

Delhi jal board — dirty smelly water | area balbir nagar extension

315 reviews
India
Anuj jain
Submit a complaint
Respected sir/madam

I am one of the resident of balbir nagar ext which comes under the shahdara area. Our area is suffering from highly dirty and smelly water from past one week which is not even suitable for washing and cleaning purpose, no one can even think of drinking...

Dear sir,

I am your BC agent pls tell me ur complete process of giving loan,
my shop address r in wadhwa market GTB nagar Shop No- 17, ur area manager phone is out of service, ur customer care no also not working,

pls tell me how can i proceed to loan, ,

5 customer (who wants loan) every day aprox go away to my shop, because of what i do not know the process, and ur executive contact no is dead.

is u not resolve my problem then i simply remove my banner, whom i advertised ur company loan scame.

urgent,

S R Communication
[protected]

I was trying to pay my credit card bill for the amount of 1871 to card no.5334xxxxxxxx1647, the transaction was failed at your end, and i didn't take the screenshot for the same but money is debited from my account and sadly there is no transaction history available for the same on your website or app

My bank message (Dcb alert - your a/c no. *8686 is debited by inr 1871 on account of pos transaction. Avail bal in a/c inr 19885.50 dt: 21/02/2020 09:57:46 am)

Read again, i am raising a query on this transaction because there is no entry in history for that failed transaction, read again don't close the complaint without understanding

Your answer which is not acceptable - ticket id13903107

(Dear user,

Greetings from mobikwik!

This is in reference to your concern regarding the bill payment transaction.

Please be informed that you have not been charged anything for the disputed transaction as the transaction was failed at our end.

Further, we request you to log in to your account and visit 'transaction history' under 'my account' to get complete details regarding your transactions.

Thank you for being a valued mobikwik customer.

Disclaimer: beware of fake videos, messages & calls claiming to be from mobikwik. Never share your password, credit/debit card pin, cvv or any confidential information since mobikwik will never seek such information.

Regards
Team mobikwik)

Now i want you to make sure to read again that i am raising a query on this transaction because there is no entry in history for that failed transaction so i can't raise a query on that transaction because that doesn't exist, read again don't close the complaint without understanding

My mobikwik wallet is debited by mobikwik without my authorisation on 28/01/2020 for rs. 1400/- and 12/02/2020 for rs. 1076/-. When contacted mobikwik their reply was very simple either contact merchant vendor or police. They simply denied their liability. I request to award refund of my money plus rs. 1 lakhs for harrasment and to order shutting down this type of insecure company should be shut down to save many other consumers money.

Delhi jal board — dirty smelly water | area balbir nagar extension

315 reviews
India
Anuj jain
Submit a complaint
Respected sir/madam

I am one of the resident of balbir nagar ext which comes under the shahdara area. Our area is suffering from highly dirty and smelly water from past one week which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from some dead bodies. Please help us in this matter since it becoming a serious issue and already made some persons hospitalised.
We hope that our government will take some strict action in this matter so that we can proudly say that we are delhities

My transaction of 11400 nd 200 rs form my bank boi bank account to yes bank is not complete showing pending bt my boi account deducted same amount at same time i need my money immediately
Transaction
Your a/c no. Xxxxxxxxxxx1471 is debited for rs. 11400.00 on[protected]:21 and credited to a/c no. Xxxxxxxxxxxx8022 (Upi ref no[protected].
Your a/c no. Xxxxxxxxxxx1471 is debited for rs. 200.00 on[protected]:23 and credited to a/c no. Xxxxxxxxxxxx8022 (Upi ref no[protected]. Transaction details

I did not make any purchase still Rs.9785 got deducted from my wallet.
On 11th February 2020 at 07:31 am, a transaction was made from my Mobikwik Wallet. The transaction was of a Gift Card purchase to a merchant by name Rabindra Nath Das (I could see similar Fraudulent transactions by same name in the complain section of this website).
Transaction ID: 5e420b05c9e77c001ebaa38f

We have paid rs 979 dated 13 feb 2020 regarding electricity bill payment for consumer no. [protected]. My mobile no for mobikwick is [protected].
Your costomer care number is switched off.
I have not received any payment id. What is my payment status. What about my money. And what about the penalty which we paid regarding not payment.
I have made two written complaint regarding it. But not received any sigle reply.
I dont want to deactivate my account, but if mobiquick not satisfy his customer and incluse such unprofessional behavior, tten we are bound to force further action.
I have attached my bank transaction detail

Please reply my query asap.

I have applied for personal loan on mobiwik walet and got approval of amt 52000, i placed withdrawal request however due to error amount from not credited in my account nor in wallet but still i am getting notification in my apps that i am liable to pay 5200 emi loan loan of 52000
Already raised concern multiple times in app also spoke to customer care still no resolution has been provided...

Hello there,

On date: 15th feb 2020, an unauthorized transaction of rs. 5596 has been done from my sbi debit card thru mobikwik. I asked for otp and within next 10 seconds my money has been debited from my account. I have complaint about it on the same day but didn't get any response. Kindly look into it and revert my money back to my account.

Thanks & regards,
Rachna patidar

Around 5 am on 15th jan i got 2 otps of transaction of 20 and 100 rs to vodafone idea. I was sleeping at that time.
In morning i noticed that i lost total 120 rs from mobikwik account.
There is serious security flaw with mobikwik application.
I mailed customer service details and asked to refund my money as soon as possible.
I have never shared any otp, login id password to anyone else.
I asked multiple updates regarding my ticket-#[protected]Ticket id) still i havent got any response.