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Mobikwik Complaints & Reviews

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Last updated Mar 27, 2024
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2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 128

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Address:560097

There was unauthorized transaction of rs. 1000 on vodafone on 14th jan 2020 from my wallet, i have not shared any details with anyone, mobikwik says no liability,
When i have not shared any details with anyone how can a transaction happen?
I am unable to get through customer care also,
They have many issues in system and they are saying no liability, it's a severe mental harrasment...
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Hello team,

Transaction reference id: 8f96b5de9e0e

I have done transaction mobikwik on jan 12th 2020 to book flight tickets on happy easy go. But transaction was failed and amount was deducted from my credit card. Rs 11, 295/- was not reverted so far.

Can you please check the same at your end and revert my amount at the earliest.

Thanks in advance.

Regards,
Reddy...
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Address:laxmipura vaya taleda, 323021

Respected madam/sir,

Thank you for contacting one mobikwik systems private limited ("mobikwik").

We have taken note of the recent incidence (S) reported by you with respect to your mobikwik wallet account and or your payment instrument and the complaint reference number is : 13656487

We are deeply concerned by the seriousness of the said incident and are investigating them on priority basis the...
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K
K L vadhwani
from Betul, Madhya Pradesh
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bsnl validity recharge on 24.01.2020

Address:Gwalior, Madhya Pradesh

On 24.01.2020 i had recharged for extension of validity for mobile no [protected] through mobikwik and my account was debited for rs 36/ for validity. But validiy not extended and message recd in the matter.
I sent mail to mobikwik as well as bsnl but neither got reply nor validity extended.
Tomorrow is the last day for validity extension otherwise mobile will be closed for incoming calls also....
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S
samir kumar mukhopadhyay
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money deducted without my knowledge

Address:37/3 RAJA RAMMOHAN ROY ROAD, FLAT C, 2ND FLOOR DEBAYAN APARTMENT, INDIA, Kolkata, West Bengal, 700008

Rs.300.0 paid via mobikwik to purhcase gift card for transaction id 5e2fb30846e0fb001c5c61a3. Updated wallet balance: 8.0. Not you? Report concern bit. Ly/helptct.
I had not authorised mobiwik to deduct my money from the wallet. I am a retired person a senior citizen. For me this is a big money. Please return asap.
Warm regards
Samir kumar mukhopadhyay
Email - [protected]@gmail.com
Cell - [protected]...
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Address:Bangalore Urban, Karnataka, 562125

A transaction happened on my wallet on Jan 27, 2020 at 9:57 PM IST stating "Purachsed Giftcard". It is not clear which giftcards were purchased. The transaction amount is INR 3621. Who did that transaction and how that happened? It seems someone fraudulently took away money from my wallet. Kindly investigate and get my money back.

I filed the complaint on Jan 27 on Mobikwik customer care as well. Today, when I tried to login...
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C
chetrammeena
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wallet fraud made

Address:Pune, Maharashtra

My mobile no. [protected] and email is [protected]@gmail.com. On 26/01/2020 from my mobikwik wallet 100/- is convert to flipcart gift card. I want to details who converted that. When i launched a complaint through my mobikwik account my account is made disabled and now i am unable to login my account in mobikwik apps. Please resolved the matter.....
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N
N Jadhav
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment done but credit card payment not done yet

Address:Usha Plot no. 23 S.T.Colony, Near Katkarmal Rajarampuri Extn., Kolhapur, Maharashtra, 416008

Today i paid my credit card bill to mobikwik wallet. As per they show paid bill pending and amount deducted my account.
My last due date are 28 jan 2020. If they didn't pay bill please refund my amount in my account right now.
I attached bill status.
In history it shows pending and invoice showing paid but sbi credit card payment not done yet.
Also i compliant about it but they only said wait 48 hours. After 48...
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J
junais mp junais
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cheating and fraud. I need refund

Address:Gurgaon, Haryana, 122101

I tried to pay electricity bill through mobikwik app by debit card. Transaction failed and the amount deducted from bank. But i didn’t get refund. I called to their customer care number but they didn't attend my call. It is 2007 rupees. When i tried to request for refund the app says no transaction is done. Mobikwik is totally fraud. It is cheating app...
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Address:Parasuram nagaria, Bijnor, Uttar Pradesh, 246701

I have transfer 9886/- to my bank a/c [protected] on 22nd jan 2020 butvit is pending status and complain to mobikwik but it is not still resolve complain ticket id is 13595142.
I am contacting to custumer care but call is not receiving anybody how can i reach to contact with mobikwik.
Pls do needful to resolve this problem as soon as possible....
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Address:Sector 58, Gurugram, Haryana 122101, India., 122101,

I have raised two complaint related to transfer of money from wallet to bank with transaction amount of 24000 excluding service charge

The ticket numbers are 13594001 and 13594011

This is one of the worst company i have ever seen the complaint registered on[protected] even after 72 hours of time the issue is not resolved and customer service is so pathetic nobody lift the phone.

If this complaint...
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S
salaam kazi
from Siddhapur, Gujarat
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money transfer pending status

Address:Navsari, Gujarat, 396445

I transfered 2 times 10407+10407 including processing fess from my mobikwik wallet to my linked bank account on 22nd of january 2020 but wallet money is not credited to my linked bank account. I raised a complaint at mobikwik help centre in mobikwik application they said in case ur transfer is unsuccessful your money will be refunded back your wallet but still now money is not refunded back. (Complaint ticket no. 13594132, 13594128]....
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Address:Chennai, Tamil Nadu, 603103

I have made two transactions on jan 22, 2019, from mobikwik wallet to my bank account and unfortunately, both transaction has failed. I have tried to reach customer support lots of time but nobody is there to address my query and in meanwhile i have raised respective tickets i. E. 13594008 and 13593934.

My transaction is still showing in pending status and i am now worried that when my amount will come back to me. It is now...
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P
Pawanhome9
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fraud transaction ke sambhand me

Address:C256 LOKHANDWALA Andheri West Navi Mumbai, Mumbai 400053, India [email protected] 9000000045, Mumbai City, Maharashtra, 400053

Sir mera aadhaar number[protected] hai or ye number kisi or ne kisi or account par kyc kar rakha hai please use dekhe or or uska kyc band kare or fraud hone se bachaye
Or mere account se kisi ne rs 29 fir 9029 ka fraud transaction kar liya hai mera contact number [protected] hai jo ki mobikwik pe registered hai ye fraud transaction[protected] ko 5:00pm ko hua tha or maine koi bhi transaction nhi kiya tha please mera paisa refund...
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R
Rakesh199
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

11, 031.53 rs deducted from mobikwik wallet but not credited into my bank account

Address:One Mobikwik Systems Private Limited. Good Earth Business Bay #601 6th Floor Sector 58 Gurugram Haryana. 122101, Gurgaon, Haryana

I transfered 11, 031.53 (10, 600 + 431.53 including processing fess) from my mobikwik wallet to my linked bank account on 22nd of january 2020 but wallet money is not credited to my linked bank account. I raised a complaint at mobikwik help centre in mobikwik application they said in case ur transfer is unsuccessful your money will be refunded back your wallet but still now money is not refunded back. (Complaint ticket no. #[protected] i found...
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Pawanhome9
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paise katne ke sambandh me

Address:C256 LOKHANDWALA Andheri West Navi Mumbai, Mumbai 400053, India [email protected] 9000000045, Mumbai City, Maharashtra, 400053

Sir mera account se[protected] ko rs 29 fir 9029 cut gaya jabki maine koi transaction nhi kiya tha fir bhi mera mobile number [protected] hai jo mobikwik pe bhi registered hai sir mere saath fraud hua hai please meri help kare mera paisa lautae

Pata nhi ye company kanha ye bhaut logo ke saath fraud kiya hai or wo apna name vinay agarwaal batate hai mobile number yhi hai unka [protected]

Please meri help kare...
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Address:Hyderabad, Telangana, 5000018

Hi,

I tried to transfer amount of 10000 with including transfer charges 10424.8 rs
Through mobikwik app on jan-21-2020 but amount got deducted from my mobikwik wallet but the amount not credited into bank account which i was added.

I has raised support ticket for to refund amount but i did not received money and even i did not get notifications status on my issue ticket from mobikwik team

My...
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Address:Good Earth Business Bay,601,6th Floor, Sector 58, Pin-122101, Gurgaon, Haryana

An amount of rs.49980/- was made fraud through my debit card against txn. #242169 to mobikwik. I enquire immediately from bank and for stop the payment process. And i also contact the cyber crime br. Sector 36, noida and also file a complaint with police and fir no. 1032 dt[protected]. Cyber crime br. On inquiry from mobikwik, they reply that amount withhold and given a charge back id no.[protected] through which they have refunded the...
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Address:Mumbai City, Maharashtra, 421306

22.01.2020, i received a call from +91 [protected] at 16.26 pm. Told me that calling from shine.com and have vacancy and asked me to register and pay a fee of rs.10/- (Rupees ten only). As per her instruction i have started filling the registration details at the site. The site was showing only rs.10/- for payment. So i have made the payment from my credit card, with otp received from bank. For some time the site was not confirming the payment...
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Address:Bhavanipuram, 520012

Transaction number:
Upi/dr/[protected]/mobikwik/hdfc/mobikwikad/na

Recharged the mobile data on[protected] through mobikwik app with 399/-pack (Airtel to the mobile number: [protected]) amount deducted in my sbi account, but recharge was not done in [protected].
Plz rectify the problem as soon as early. Waiting for ur reply.
Thanks
Bhaskar, [protected]...
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