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Updated: Aug 30, 2026
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Mobikwik reviews & complaints page 128

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L
lav sonparote
Apr 20, 2020
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I made the transaction & in payment history it showing that transportation is pending for more than 12 hrs., i need help no response from support team.
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    J
    JeyasekharB
    Apr 20, 2020
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    Someone has used my debit card details and taken 30000 from my card ...this is doe through mobiwik via sbi. Request to assist.
    My mother(Sree Lekha Devi)) account is been hacked and an amount of Rs.20, 175 been deducted yesterday(19/4/2020 at 3.00PM).

    When i checked my account statement, 20175 been deducted as part o[censored]tility_ShrothamI and 9999 rs been deducted as part of CITRUSPAY KOTAK. Hence total of 30000rs been deducted.

    IFSC code : SBIN0009589
    SBI - Chemmanvilai
    Mobikwik customer support has been notified about the posted complaint.
    Apr 20, 2020
    Updated by JeyasekharB     Please let me know whether there needs any more info.. Request to have this transaction to beblocked and revert back the amount debitted from my account
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      S
      Sumit5237
      Apr 19, 2020
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      Address: e-156,patelnagar2,ghaziabad

      I have done my hdfc credit card bill payment of rs 34281 using mobikwick mobile app rs 1500 was in my mobikwick wallet and amount of rs 32781 was deducted from my bank account but after that transaction got failed and also my wallet balance not debited now they have not refunded me the money back
      Order i'd 905c8798e294
      Total amount paid : rs 32781
      I have immediately filed complaint in help they gave me ticket i'd 14637146 but no response received from them
      Pls help to resolve this issue and get back my money as it's very urgent other wise credit card bill payment will be delayed and i have to pay interest on it
      Mobikwik customer support has been notified about the posted complaint.
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        A
        Anand Lathigara
        Apr 19, 2020
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        My mother's mobile number received Mobikwik OTP, even she doesn't use Mobikwik and never used it in past, she jist uses the number to make phone calls only.

        I'm worried that someone is trying to use my mom's number to make a fraud out of it.
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          P
          Pankajknl
          Apr 19, 2020
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          There is no response from Mobikwik., no communication. Still not resolved., It is 4 day after Transaction., How long... to solve...?
          Apr 22, 2020
          Updated by Pankajknl           I want too know when I’ll get my cash back or recharge

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            V
            Velmurugan Balasubramanian
            Apr 17, 2020
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            Hi,

            Irctc ticket has been cancelled but the amount not refunded. Irctc realese the amount but is not refunded by mobikwik. Transaction details are as follows, transaction id: [protected]

            Cancellation refund Id: [protected]

            Please look into it and refund the amount to the user ASAP.
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              P
              Prab Singh
              Apr 17, 2020
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              Address: Jammu Miran Sahib

              Yesterday, I have pay my credit card bill through mobikwik wallet but my payment not done and amount deducted in my icici account. Pls check this issue and reslove.

              Screen shot attached FYR

              And pls contact for below email id -

              [protected]@gmail.com
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                N
                Naughtty Malhotra
                Apr 16, 2020
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                Address: Mobilkwik

                EMI..DMI[protected]
                EMI..DMI[protected]
                Name Ravi Kumar
                Covid19 ke karan EMI NAHI DE SAKTA PLEASE APRIL AND MAY KE EMI Aage Badha dijiye
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                  V
                  Vyshnavi yalavarthy
                  Apr 16, 2020
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                  Address: Mobikwik

                  I have paid my mobile bill but the amount was not paid. Mobikwik people told they will resolve the issue and asked me to share my mobikwik screen and asked me to add money to the wallet and I was doing the same also they have debited my money from my card again and the total amount comes to 7510
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                    T
                    Technology Dunia
                    Apr 16, 2020
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                    I have a prepaid Airtel recharge of 399 to [protected] in mobikwik wallet with transaction ID MBK[protected] in 10 apr 2020 at 7.36 pm and reference id is[protected]. Plz I request you that check status of my transaction and if not done then refund me .
                    Apr 19, 2020
                    Updated by Technology Dunia                     plz help me sir
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                      G
                      Gurleen Sethi Anand
                      Apr 16, 2020
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                      Address: India

                      I have never registered my mobile number with Mobikwik. Yet on 15th April 2020 I got a message which had an OTP and it also mentioned it will expire in 15 minutes from then. Could someone look into this as soon as possible and let me know who tried to link my number?
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                        P
                        Prasanna`
                        Apr 16, 2020
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                        On 11th april 2020, an amount of rs.10, 000 used by mobikwik gurgaon and on 12th april rs 5000 has been used at www.mobikwik.com without my authorisation.

                        No messages from hdfc nor from mobikwik, today when i got the message from hdfc with overlimit, then only i checked the statement.

                        Please let ume know for further course of action to be taken at my end.
                        Mobikwik customer support has been notified about the posted complaint.
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                          akhilrnair
                          Apr 14, 2020
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                          I made a credit card bill payment of icici bank on 09 apr. Till date the amount is not credited to my card. Due to this im paying escalated interest rate on daily basis. My customercare query is still showing pending status. Further i advice all to refrain from using mobikwik for credit card bill payment as it can land you in trouble. My order id - mbk[protected]
                          Mobikwik customer support has been notified about the posted complaint.
                          Apr 15, 2020
                          Updated by akhilrnair                           Problem got resolved on 15 Apr
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                            B
                            Bhoomi H P
                            Apr 13, 2020
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                            Address: Hassan

                            I have recharge by yesterday day but not recharged my mobile phone .so I can recharge another app my money was los please refund my money please😓
                            Apr 13, 2020
                            Updated by Bhoomi H P                             I have lost my money
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                              M
                              Matsram Manda Sangma
                              Apr 12, 2020
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                              Address: Agia, goalpara,assam

                              Your Account XXXXX35252 had a POS PRCH transaction of Rs. 290.00 at ONE MOBIKWIK SYSTEMS PRGURGAON HRIN on 11/04/2020 at 19:39:34.Avail bal is RS 0.00, from card no.XXXX2974. MEGRRB 00064
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                                V
                                VishalSanap123
                                Apr 12, 2020
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                                I want money back, I did recharge Yesterday but it was in process... please send my both transaction money...
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                                  J
                                  Jnana Ranjan Acharya
                                  Apr 10, 2020
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                                  Dear sir

                                  It is to inform you that a fraudsters hacked my phone and added near about 63500 in your wallet account. I have already given complain in icici bank local police and in cyber cell.

                                  I am requesting you kindly help me getting my money back. Drtails in attachment

                                  Regards
                                  Jnana ranjan acharya
                                  [protected]
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    P
                                    pramod7
                                    from Karad, Maharashtra
                                    Apr 8, 2020
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                                    Address: Sector 58, Gurugram, Haryana Sector 58, Gurugram, Haryana 122101, India.

                                    I want to suggest Mobikwik company about fraud numbers on Twitter page pretending that they are customer care numbers and cheating people and spoiling companies name and reputation, these numbers are [protected], [protected], and [protected] So please take legal action regarding these numbers,
                                    Thanks.
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                                      E
                                      Essaaru
                                      Apr 7, 2020
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                                      Address: Sector 58, Gurugram, Haryana 122101, India

                                      This is to inform you that on 3rd april 2020 at 11.45 am i was making payment of my hdfc credit card from my ubi bank account through mobikwik. So rs.2994/- was deducted from my bank account. And on very next there was an error to complete the payment process. So i did the same after few time. And it's deducted 2nd time from my account to complete my bill payment.
                                      Now i haven't yet get back my first transaction money which was incomplete to pay due to an error. Neither it's showing in mobikwik wallet. Infact it's totally untrackable. Even after so many mails they had taken no action. Also their all service centre numbers are not responding at all. Even my mobikwik wallet is disabled too from last 36 hours. Please solve above all issues.

                                      Thanks you
                                      Subham sarkar.
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Apr 07, 2020
                                      Updated by Essaaru                                       Also wants to inform you that I have already checked my HDFC credit card statement regarding payment. only one payment has done after two deductions from my bank account. Where is another payment?
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                                        D
                                        Deepak212
                                        Apr 7, 2020
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                                        A person name kamlesh kumawat is using my phone number to his own transactions ... without my permission.

                                        Do delete this account for future inconvenience.

                                        Thank you.
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