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Mobikwik Complaints & Reviews

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Updated: Feb 21, 2026
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Mobikwik reviews & complaints page 132

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V
vignesh.svn
Jan 11, 2020
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I am receiving otp to my number without requesting for opening account in mobikwik. I would like to make a complain on this

“your mobikwik one time password (Otp) is *. Don't share it with anyone. We don't call/email you to verify otp. Otp is valid for 15 mins.”

After few hours i received one more otp, saying

* is the otp to complete your mobikwik wallet txn for amount rs. 500 at 11wickets. Happy shopping!

Please let me know if there is any fake account creation going on with my number. I tried to call customer care but no response from mobikwik.
Mobikwik customer support has been notified about the posted complaint.
My Mobikwik account has been locked by Mobikwik team . please unlock my account as soon as possible.

Thanks and regards,
Hari kushwah.
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    H
    Handy@1980
    Jan 10, 2020
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    Address: Bikaner, Rajasthan, 334022

    Dmi loan acct dmi[protected]
    Dear sir, due to un known boost loan. I have disbursed rs 219678 as boost loan and also under process credit in my bank account. But i have not required loan. Then i was approach mobikwik customer care through help sec on 08 jan two time ticket raised but not resolution received even cc contact no not pickup from 08 jan to till date. Please support for foreclosure of boost loan of dmi fin through mobikwik. An early action requested.
    Jul 25, 2022
    Complaint marked as Resolved 
    NA
    Mobikwik customer support has been notified about the posted complaint.
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      S
      Surendra Tinku
      Jan 6, 2020
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      Address: Electronic City Bangalore, Bangalore, Karnataka, 560100

      I have made transaction of 4500 to my bank account from my credit card 4683 rupees deducted but still not credited to bank account and more over i have done previously also but never faced such issues. It's been 3 days by today.in help section only says me to select the issue but no response. Shall i raise a complaint against mobiquik? Or will you people provide me money?
      Option is yours.
      I am ready for both.
      Mobikwik customer support has been notified about the posted complaint.
      I recharged the Airtel mobile number [protected] on 2 January 2020.
      But it did not recharge and my money was also cut.
      I had also submitted electricity bill on 6 January. And it did not freeze there either.
      My MOBIWIK I'd is disabled plz enable my my I'd registered nun[protected]
      And alternative nun is[protected]
      I have balance in my id
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        P
        Pawan1992
        Jan 5, 2020
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        Address: Maharsthar, Palghar, Thane, Maharashtra, 401501

        My name is pawan upadhyay. My problem is my security pin is blocked unblock you please fast it has been blocked for a long time i've been traying for a long time but if you can not unblock it, then do something for yourself. It was blocked 22nd december 6:20 pm please, try to unblock it as soon as you can. I'm having a lot of problems with this: i am not able to recharge and transition to b.
        Mobikwik customer support has been notified about the posted complaint.
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          A
          Ajay7247
          Jan 4, 2020
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          Address: Good Earth Business Bay – #601, 6th Floor, Sector 58, Gurugram, Haryana 122101, India., Pune, Maharashtra, 411039

          I transfer money credit card to bank account but money not received in bank account fist i transfer small then i transfer 20, 000 with 814₹ gst transfer charges but money not received in bank account please mobikwik refund i am student
          App - mobikwik / cashout
          Amount ₹ - 20, 814.20
          Transaction - please i'm not showing bcz security reasons
          I transfer credit card to bank account first i transfer 100₹, 1₹, 1000, small transaction successful then i transfer 20, 814 ₹ but money not received account but money deducted from card
          If refund successful then i will use mobikwik wallet if not then i will uninstall this and never install again and i complaint everywhere
          Mobikwik customer support has been notified about the posted complaint.
          Hi i have wrongly transferred 5000 rs. to wrong mobile number. Please refund the amount.
          I am transfer money from my wallet to my bank account my money is deducted from my wallet and money is not credited in my bank account and my money is not refunded in my wallet after 6 days to go
          My complaint ticket Id[protected]
          [protected]
          Hello sir
          i am bsnl number [protected]
          31/12/2019 2.20pm recharge amount paid
          but not ok this number balance.
          please help and refund & ec
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            Hi sir/madam,

            App is showing "user is disabled".
            Kindly please unblock my mobile number [protected] on account in mobikwik app, the hdfc dispute back end team already verified on my transactions which is genuine transaction i did for you.

            This is genuine transaction not a fraud, so i have checked with hdfc credit card team. Your side only having the problem for activation of my account. The dispute team...
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            A
            anilparmar himmatlal
            from Ahmedabad, Gujarat
            Jan 3, 2020
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            Address: 1990/166, Pratiksha Apartments, Sola Road, Naranpura, Ahmedabad-380013, 380063

            Dear sir

            Following payment has been made by me to adani gas limited ahmedabad on 1st january 2020 and the amount has been debited to my credit card but the payment has not been received by adani gas till this time.

            The company mobikwik has not been giving any response to my various complaints and even there is no response when i dial their landline number.

            Payment details are as follows:

            Invoice no.[protected] dt. 26/12/2019
            Rs.720/- paid through credit card through mobikwik platrorm
            Customer id with adani -[protected]
            Ticket id 13370460 with mobiquik dt. 01.01.2020 at 12.05 pm
            Constant efforts made on the following phone but no response.
            [protected]
            Mobikwik customer support has been notified about the posted complaint.
            Refund my money back to my bank account... I have been recharging my IRCTC wallet through Mobikwik but the amount not been credited to my IRCTC wallet and the amount was debited from my bank account...
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              A
              anil himmatlal parmar
              from Mumbai, Maharashtra
              Jan 2, 2020
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              Address: 1990/166, Pratiksha Apartment, Sola Road, Naranpura, Ahmedabad-63, 380015

              Dear Sir

              In respect of the following bill of Adani Gas Limited, Ahmedabad, I have made payment online through the above company.

              INVOICE NO.[protected] DT. 26/12/2019
              Rs. 720
              Customer ID - [protected]

              Since I did not receive any credit in my account with Adani Gas, I have raised a query yesterday as mentioned below:

              Ticket ID 13370460 WITH MOBIQUIK dt. 01.01.2020 at 12.05 pm

              Since I did not receive any response, today morning I called them on the following number which someone lifted but after asking to press 1, 2, 3 and so on, and after I did so as per their instruction, nobody responded from their side and I lost a good amount of time and money in calling them from my mobile.

              [protected]

              I have also written to them on facebook but no reply to the same.

              I have enquired with Adani Gas but they say no amount has been credited to my account yet.

              Kindly help me in the matter and oblige.

              Anil H. Parmar
              [protected]
              email: [protected]@gmail.com
              Mobikwik customer support has been notified about the posted complaint.
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                D
                Deepak Palial
                Jan 2, 2020
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                Address: Alwar, Rajasthan, 301019

                My name is Deepak kumar. my problem is my security pin is blocked unblock you please fast it has been blocked for a long time i've been traying for a long time but if you can not unblock it, then do something for yourself.please, try to unblock it as soon as you can. I'm having a lot of problems with this: i am not able to recharge and transition to b & my upload document page is not working.
                Mobikwik customer support has been notified about the posted complaint.
                Thank you for using Federal Stashfin Card at WWW.MOBIKWIK.COM [protected] IND on[protected] for INR 4000.00. Please help me call me [protected] my varthur card lond money wallet
                Lokibk's reply, Dec 27, 2019
                Please help me call me7975486772
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                  S
                  Suvo12@
                  Jan 2, 2020
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                  Address: shibrampur, jagannath pur das para link road, Kolkata, West Bengal, 700061

                  Today I want to purchase a gift card from Mobikwik but my deducted but still now I am not received any mail regarding this gift card..pls help I need this gift card ..I am trying to contact to Mobikwik but I m not able to contact pls help me..I am not received any help from Mobikwik..pls help me ..My money deducted..from bank account ..pls solve my problem
                  Mobikwik customer support has been notified about the posted complaint.
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                    T
                    THE DOSA HUT PATTAYA
                    Jan 2, 2020
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                    Address: 380026

                    My problem is my security pin is blocked unblock you please fast it has been blocked for a long time i've been traying for a long time but if you can not unblock it, then do something for yourself. I'm having a lot of problems with this this time please reply: i am not able to recharge and pay bills please make sure it done as soon as possible
                    Thank you
                    Mobikwik customer support has been notified about the posted complaint.
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                      V
                      vijay indian
                      Jan 1, 2020
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                      Address: Gotri road, Vadodara, Gujarat, 390021
                      Website: Mobiqwik.com

                      Amount got deducted from bank end sms appears upi app shown credited to mobiqwikaddhdfc recharge to BSNL failed or unknown status.
                      -no availability of online chat help option like other app
                      -not respond fast as other app do
                      -high rate of transaction failure least customer satisfaction compared other app phonepe, paytm, Google pay, amazonpay where my transaction never failed 800-900 total transaction.
                      Mobikwik customer support has been notified about the posted complaint.
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                        N
                        Nagappa Vanaroti
                        Jan 1, 2020
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                        Address: ONE MOBIKWIK Systems. Good Earth Bussiness Bay #601 6th Floor Sector 58 Gurugram, 122101

                        I wish to bring to your notice, a fraud transaction which took place on 31st Dec 2019.
                        using my Brother-in-Law debit card. He got a call from the number [protected].
                        The person claimed that he was calling from CRPF for some hotel order and, He asked for the debit card number and the one time password. As my brother-in-law does not have much knowledge about the internet banking process, He was easily duped, and gave off the debit card number. As soon as the call was over, he got an sms from the bank, stating that a transaction of Rs 90000(Several Transaction) was made from her card towards Mobikwik.com. he was quick enough to get the card blocked and also filed an FIR with the local police. I have sent a mail to the backend department of mobikwik.com which handles all fraud complaints ([protected]@mobikwik.com), but haven't received a reply yet. I have also filed a cyber complaint so that it could be tracked early and hopefully the transaction could be aborted at an earlier stage. However, I haven't received any response yet from any of the sources. Could anyone suggest a better approach which will help me in getting back my money?
                        Mobikwik customer support has been notified about the posted complaint.
                        Jan 01, 2020
                        Updated by Nagappa Vanaroti
                        Sent an email as per attachment

                        Jan 01, 2020
                        Updated by Nagappa Vanaroti
                        Compliment given in mobikwik, Please help me.

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                          P
                          Pawandeep141994
                          Jan 1, 2020
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                          Website: Mobikwik.com

                          I have added 4000 in my mobiqwik wallet and want to transfer it in my bank account but it says kyc needs to be updated.

                          Fisrtly, online aadhar verification is not working as it says the aadhar is already linked with other account but its not.

                          I visited the kyc center that is around 4 km from my place twice, when the retailer tried to put my number for getting otp it says maximum no of otp sent for the day.

                          I have visited that center and the other one around but i am getting the same error and unable to upgrade my account.

                          Mobikwik customer support is also mot answering any calls.

                          Please look into it and help me getting my money back.

                          Thank you
                          Mobikwik customer support has been notified about the posted complaint.
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                            Kasif Kashif
                            from Etawah, Uttar Pradesh
                            Dec 31, 2019
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                            Address: 282001

                            It has been more than six months that max get more (Maxgetmore) had been disabled from my mobikwik app. Since more than six months i'm unable to get
                            And redeeming maxgetmore's points from my mobikwik android app. I think everybody should uninstall mobikwik's worst app from their android and ios mobile phone handsets because it has been going to be worst app and it's customer care's reprentatives never present to help their users. Mobikwik is one of the worst app for iphone and any android mobile.
                            Mobikwik customer support has been notified about the posted complaint.
                            Dec 31, 2019
                            Updated by Kasif Kashif
                            And there is no cashback infact it's always provide SUPERCASH which can't be used anywhere. Really Worst.

                            Mera sikuyri pin is block hogaya hemeuse kese riset karu palij hell myi
                            Meri madad kiji e meapna pin vapas kese riset karsakta hu unlock may sikuyrty pin palij muje koi opshdiji e
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                              M
                              mohitsakrwar07
                              Dec 31, 2019
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                              Address: Irish 16 Flat No 703 Skyi Songbirds Society bhugao Near Daulat Petrol Pump pune, 412115

                              I was using mobikwik cash out app for transfer money from credit card to bank account. They have debited 10375rs from my credit card but didn't transfer it to my bank account and not even shown it my wallet please help me i want my money back. I tried with it's customer care no one is responding. This is totally fraud company. Please take action.
                              +1 videos
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                                Bhavsing
                                from Mumbai, Maharashtra
                                Dec 29, 2019
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                                Address: H no 208 A wing mansik park vichumbe new panvel, Raigad, Maharashtra, 410206

                                Respected sir,
                                My self bhavsing nunsavath i have a mobikwik app i have not took any loan from mobikwik they given loan of 5000 and deducted from wallet 4999 and i have bajaj finances card they are deducted automatically from my bank account u have given complaint but they are not responding plz concerned regarding this
                                Thanking you
                                Bhavsing nunsavath
                                Contact no :[protected]
                                Mobikwik customer support has been notified about the posted complaint.
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                                  Bhargav abhishek
                                  from Hyderabad, Telangana
                                  Dec 29, 2019
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                                  Dear sir.. I have taken a loan from mobikwik boost in february 2019.. Till now my emi is up to date.. I didn't pay december emi.. They called me and i've said i'll pay on 5the of january.. They are calling my parents and speaking very vulgar language and saying bad words to my sister who is pregnant now.. I want to pay the amount but they aren't listening.. Please help
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    P
                                    pavishetty
                                    Dec 28, 2019
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                                    Address: Chennai, Tamil Nadu, 600048

                                    In my mobikwik app when i want to enter my phone no [protected] and password. It shows user is disable.. How can i enable it.. I want to use tha app bec i have some money on it.. My e_mail id is [protected]@live.com
                                    Sir please resolve my problem as earlier as possible.. And i also dont use my bajaj finance app.. It also show user is disable please resolve as ealier as possible
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      S
                                      sarasree
                                      from Udumalaippettai, Tamil Nadu
                                      Dec 26, 2019
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                                      Hi team,

                                      For the process of transferring cash from my rbl credit card to my bank account i used mobikwik app on dec 25th.

                                      The cash also credited into mobikwik wallet but still amount was not credited to my bank account.

                                      Amount: rs. 21854.19
                                      Ref id: 59a80f116eb40

                                      On time o[censored]rgency kindly sort out the issue.

                                      Thanks for your patience on reading the content.

                                      Regards,
                                      Saravanan s
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Dec 26, 2019
                                      Updated by sarasree
                                      For your reference i have attached screensnaps of all the transaction details.

                                      Cash has been credited to wallet but still amount displays as "0" in wallet and cash has been deducted from my Credit card account.

                                      But not yet credited to connected Bank Account.

                                      Kindly assist.

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