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Mobikwik Complaints & Reviews

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Last updated Apr 23, 2024
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Mobikwik reviews & complaints page 132

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G
Gadiga DayanandaReddy
from Visakhapatnam, Andhra Pradesh
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mobikwik wallet security pin blocked

Address:RAJIV GRUHA KALPA,IDPLTOWNSHIP, Hyderabad, Telangana, 500037
Website:Consumer complaints

I am unable to unblock my mobikwik wallet security pin.i am contacting since couple of days they are not responding, I have to m money from mobikwik wallet .please help me as soon as possible.i am contacting to mobikwik customer care executive they are not lifting my call over 9min to 10min ...I am facing financial crucial .please slove the issue I am facing.....
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D
Devil May Cry
from Jalandhar, Punjab
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fraud service amount deducted but recharge not successful

Address:Somal Kheri, Ludhiana, Punjab, 141119

Sir, am try to recharge my jio prepaid mobile number using 100/- top up plan all process done getting otp for deduction and my amount is deduct from bank but mobikwik display message something getting wrong my recharge unsuccessful. Please return my 100/- bcuz it's not even seen in history but i have msg's of otp in my mobile if you want proof then i will attach screenshot please return as soon as possible bcuz my plan is over i want to recharge...
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R
Rajesh Vijay
from Mumbai, Maharashtra
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misused my money through mobikwik gateway

Address:600082

Dear team,
I've lost my money through fraud calls, the payment was through mobikwik gateway. But the amount was fully sweeped from my account without my knowledge
Please guide me how to proceed further to get back my money
I've applied for many jobs through all placement sources. I received a call from unknown no saying that they are from reliance group hr team. Further to conversation they asked to fill the online form...
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M
MahanandaKumbar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card payment rbl bank using bajaj finserv wallet powered by mobikwik

Address:Banashankari, Bangalore, Karnataka, 560085

I have been facing problems every time with mobikwik, but, this time it's quiet different. I have made a payment of rs 7777 towards my rbl bank credit card using bajaj finserv wallet powered by mobikwik. Amount debited but i haven't received any payment realisation or notification either from mobikwik or from rbl/bajajfinserv. I have been writing emails to all of them nobody is taking responsibility. But no one has any clues of where my money...
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T
TECHNOTRONIC BISWAJIT
from Noida, Uttar Pradesh
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fraud miss my bank account hack

Sbidrcard x8526 used for rs937.00 on01dec19 at00218060 txn#521946 if not done fwd this sms to [protected]/call[protected]/[protected] to block card

Sbidrcard x8522 used for rs4683.00 on01dec19 at00218060 txn#524643 if not done fwd this sms to [protected]/call[protected]/[protected] to block card

Sbidrcard x8522 used for rs312.00 on01dec19 at00218060 txn#525120 if not done fwd this sms to [protected]/call[protected]/[protected]...
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Z
Zubin Kaez
from Mumbai, Maharashtra
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electricity bill payment failed. amount deducted. no response.

Address:Palakkad, Kerala, 678012

On 30th november 2019 i tried paying my electricity (Kseb) via mobikwik. This time my amount got deducted, but system promted as transaction failure. Neither my amount got recridited nor my bill was paid. I tried contacting their customer care number [protected], which was getting disconnected automatically.
Please help me solving.
Regards
Zubin...
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A
ashwa124
from Mumbai, Maharashtra
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payment done but service not received

Address:208014

My order id is 59878ac38b10e
I have ordered gift card worth 430 rs payment done but no invoice generated and not got my gift card i have paid through debit card
Plz help me i feel to be cheated, i have raised querry yet no one addressed it's being30 hrs yet i haven't got any reply these bloody scoundral are not even entertaining my call on their no....
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Y
yashaga80
from Delhi, Delhi
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amount debited two times for same transaction

I did a transaction on realme.com through mobikwik wallet for rs 9899 on 27 nov 19 and the amount debited 2 times but i entered the otp only 1 time. I cancelled the order but i only got the refund only 1 time. My mobikwik wallet no. Is [protected]. The order id showing in mobikwik wallet is same for both the transactions. I request them to refund the amount. Order id is mb[protected]....
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J
Jinisha Solanki
from Delhi, Delhi
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transaction unsuccessful

I did my mobile recharge of rs 189 of vodafone from mobikwik app and the money also got deducted from the account but the recharge didnt happen. Mobile number is [protected]. I want my transaction to be completed or i want the money to be refunded to my account. Kindly get it done as soon as possible. Its urgent. Kindly look into the matter immediately. The image of the money deducted from my account is enclosed below....
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C
CFO ADISON
from Ahmedabad, Gujarat
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amount debited in wallet account not transfer to merchant

Address:A-1/33, NIRMAN COMPLEX,R C TECHNICAL ROAD CHANKYAPURI, GHATLODIA, Ahmedabad, Gujarat, 380061
Website:Mobikwik

I transfer Rs. 1000/- to Big basket daily as per detail below
ORDER NO. RMBK[protected] DATE 01 Nov 2019, 04:20 PM IST
but amount is not transfer to merchant (Big basket daily) and still today on 28.11.2019 it is not return to my wallet account.Kindly transfer this fail transaction of Rs. 1000/- to return back to my wallet account on priority basis....
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Address:Delta 1, 201310

Dear sir

I made a payment of 5000 to an incorrect mobile number [protected] instead of [protected]. Kindly help me get back the money as the owner of the number is not picking up my calls. I lodged a complaint with mobikwik helpline as well but yet to receive any response from them.. My mobikwik account is registered with [protected]. Please help me get back my money as it was hard earned. My email id is borah. [protected]@gmail.com...
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K
kent980
from Mumbai, Maharashtra
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internet pack is not done of bsnl gujarat today 27/11/2019

Address:D 405 Raj moti complex charwad road Nr haria hospital, Valsad, Gujarat, 396191

Sir today am done my internet pack of my mobile number [protected] through your site please note that my amount of rs153 is deduct from my account but net pack is not reflected in my mobile on the other hand from your side sms received the amount is deposited in wallet
Kindly revert my amount of rs153 to my account or make recharge of my internet pack
Hope do need full in to matter at earliest
Keran vyas
[protected]...
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J
jatin godhwani
from Delhi, Delhi
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not got my bus ticket refund

Address:Flat no-876,jay ambey apartment, New kondli, New Delhi, Delhi, 110096
Website:www.mobikwik.com

On 26 September at 8:45 pm the bus from Kaushambi to Lakhimpur Kheri didn't arrived I waited for extra 1 hr still the bus didn't arrived.I had been calling the mobikwik and UPSRTC from around 3 months stillI haven't got my refund. This is so irresponsible behaviour from the company.
So please solve my problem. Operator PNR-Xlkm[protected]/GL.
Also I have attached the ticket details....
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S
sudeesh808
from Mumbai, Maharashtra
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credit card bill payment not updated

Address:Thiruvananthapuram, Kerala

My credit card bill payment with transaction no. Mbk[protected] is not credited in my card account. I had made my credit card bill payment via mobikwik app with debit card, but it showing sccessfully in mobikwik app. I made my hdfc credit card bill. But mobikwik app shows it is citi bank, and the payment is not updated in credit card. I allready made a complaint, to mobikwik, but no action was taken from their end....
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A
Anilkumar TN
from Ernakulam, Kerala
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login problem with user disabled

Last week i transfered 22000/- to mobikwick using with credit card and the amount was transfered to my wallet hence the i wrongly entered otp for more than 2 times in this fact my account was disabled. While i entering to the application i was getting an error, user disabled. Further i raised ticket to mobikwick customer support team more than 5 times i didn't get any response from your end kindly clear this issue asap...
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B
bhushan sawal
from Mumbai, Maharashtra
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transaction timeout : money not reversed

Hello,
I had tried to make electricity bill payment of 673 from registered mobile no: [protected]
Registered mail ID: bhushan.[protected]@gmail.com
Payment of 598 was made from Axis bank credit card ending with 9284
rest of 75 was used from wallet
The transaction got declined. The wallet money was reversed, however the 598 used from Axis bank card was still not reversed.
Transaction time: 22 Nov 2019 17:43...
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V
Vidyadhari Tennety
from Kakinada, Andhra Pradesh
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extortion calls

Address:Flat 302 Sri venkatewara towers, Sector 3 mvp colony vizag, 530017

I have an account with mobikwik which is registered with my phone number [protected] and my email id vidyadhari. [protected]@gmail.com. I have taken a boost loan of 60000 few months ago and i was regular in paying my emis. This month as i was jobless my emi was skipped. For that some lady called aruna was calling few more mobikwik user from my area and started asking money as i took a loan. It went to an extent where she was blackmailing by giving...
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S
sakhan ram Karsh
from Delhi, Delhi
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complaint not resolved for complaint no. 12629275

Address:Bilaspur, Chhattisgarh, 495006

This is regarding card fraud complaint. My credit card has been used to transfer money from credit card to mobikwik account via a fraud call (The caller was assumed from sbi bank representative as he has my card
Details). The call was regarding the up gradation of card limit and he convince me to provide more information for upgrading credit
Limit but it was a hack and an amount of 1.52 lakhs has been transferred from my credit...
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Address:Thanjavur, Tamil Nadu

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Utility servicesmobikwik monies sent for recharge is retained in the wallet only....
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R
Raj Mimrot
from Indore, Madhya Pradesh
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unblock security pin my account

Address:Namco Industries Pvt.Ltd., 3rd floor, Kanika Building, 14/1,New Palasia, Indore., Indore, Madhya Pradesh, 452001

My name is raj mimrot. My problem is my security pin is blocked unblock you please fast it has been blocked for a long time i've been traying for a long time but if you can not unblock it, then do something for yourself. It was blocked 15 november 2019 4:10 pm please, try to unblock it as soon as you can. I'm having a lot of problems with this: i am not able to recharge and transition to b.

Regards
Raj mimrot
[protected]...
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