Mobikwik Complaints & Reviews

Nov 22, 2019

Updated by A.Venugopalan consumer complaints logo
menuSubmit ComplaintSearch
Home iconHome
Question iconQuestions
FAQFAQ

Search
search
Sign InSign in
© 2019 Consumer Complaints Forum
If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail

Utility ServicesMobikwik monies sent for recharge is retained in the wallet only. mobile not recharged. it occurred many times.
Mobikwik — monies sent for recharge is retained in the wallet only. mobile not recharged. it occurred many times.

1 Review
2318/4A, Aruna Nethrs Illam, vatti pillaiyar koil st., kumbakonam, Tamilnadu, 612105, Kumbakonam, Tamil Nadu, India
A.Venugopalan on Nov 15, 2019
Submit a Complaint
Amounts i have sent for recharge have been retained in the mobikwik wallet. This retaining my money in the wallet is happened more than 30 times. We can understand those amounts sent for are for recharge from the size of the amounts. These amounts are not willingly deposited by me in the wallet.

Last time, about 10 days back when i sent rs. 98 for recharge, i came to see that the amount has not been sent for recharge to the airtel company. But, on the other hand, my account has been debited. When asking the mobikwik, there was an irrelevant answer misleading by redirecting me to some operator by giving operator id also to ask what happened to my money. Believing this, i put a call. But, there is a recorded answer such like that that we cannot use it.

What is peculiar is accidentally, i came to see in one of the pages of my gmail as my amount rs.98 has been transferred to the wallet. Like this, there are so many incidents happened to me. More than 30 times, the amounts had been transferred to the wallet, but, they had not at all again transferred to airtel or bsnl for recharge. The amounts in the wallet are not sent by me willingly. To test this, i sent rs.35 only for recharge. Of course, my mobile had been recharged, but i found the amount had been sent to airtel only through the wallet.

Now, i decided to withdraw the amounts in the wallet. It is enough if the amounts have been sent to the source.
If i apply for reversal or refund, there is a reply comes like as"allow us to resolve your queries..."
As per the conditions, the refund may take up to 14 days, if i apply for it, i am not able to withdraw my own money.
I won't like it to invest money in any system like mobikwik. Then why can't the money be returned to my bank...

A.VENUGOPALAN

Nov 22, 2019

Updated by vivekcharak@53 Moibikwik-Transaction-Fraud

Nov 20, 2019

Updated by KunalB29 and the similar case on 17 November with my other registered mobile number
[protected] - rs 4995.41

Nov 20, 2019

Updated by KunalB29 On 17Nov 2019 i done a transfer mobikwik wallet to bank at the time showed insufficient balance after i refresh my account amount deducted in my wallet .and i go to check my history there i find -3652 and open that is shows no invoice data found ...
ans also gave a complaints but they are giving lame replies to respond on my complaint ..

my registered mobile numbers
[protected] - transaction amount 19981.63q
[protected] - transaction amount 4995.41

but they always mentioned ..There Customer Care Department will look into that and reply with a solution in 3 Working Day’s.

amount debited but not reflecting and everytime i try to contact them they are just giving time frames.

Nov 20, 2019

Updated by KunalB29 well i am get at least 10 calls from different number but everytime i am answering calls and they are releasing calls in the middle of conversations and then switching off phone this is clear case of harassment,

Nov 20, 2019

Updated by Sangada Dinesh Hirabhai no . . .

Nov 15, 2019

Updated by A Venugopalan With conference only, I selected mobikwik.The amounts are without my knowledge sent to the wallet. The amounts are sent only for recharge. Not intentionally for deposits in the wallet.

Nov 22, 2019

Updated by A.Venugopalan consumer complaints logo
menuSubmit ComplaintSearch
Home iconHome
Question iconQuestions
FAQFAQ

Search
search
Sign InSign in
© 2019 Consumer Complaints Forum
If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail

Utility ServicesMobikwik monies sent for recharge is retained in the wallet only. mobile not recharged. it occurred many times.
Mobikwik — monies sent for recharge is retained in the wallet only. mobile not recharged. it occurred many times.

1 Review
2318/4A, Aruna Nethrs Illam, vatti pillaiyar koil st., kumbakonam, Tamilnadu, 612105, Kumbakonam, Tamil Nadu, India
A.Venugopalan on Nov 15, 2019
Submit a Complaint
Amounts i have sent for recharge have been retained in the mobikwik wallet. This retaining my money in the wallet is happened more than 30 times. We can understand those amounts sent for are for recharge from the size of the amounts. These amounts are not willingly deposited by me in the wallet.

Last time, about 10 days back when i sent rs. 98 for recharge, i came to see that the amount has not been sent for recharge to the airtel company. But, on the other hand, my account has been debited. When asking the mobikwik, there was an irrelevant answer misleading by redirecting me to some operator by giving operator id also to ask what happened to my money. Believing this, i put a call. But, there is a recorded answer such like that that we cannot use it.

What is peculiar is accidentally, i came to see in one of the pages of my gmail as my amount rs.98 has been transferred to the wallet. Like this, there are so many incidents happened to me. More than 30 times, the amounts had been transferred to the wallet, but, they had not at all again transferred to airtel or bsnl for recharge. The amounts in the wallet are not sent by me willingly. To test this, i sent rs.35 only for recharge. Of course, my mobile had been recharged, but i found the amount had been sent to airtel only through the wallet.

Now, i decided to withdraw the amounts in the wallet. It is enough if the amounts have been sent to the source.
If i apply for reversal or refund, there is a reply comes like as"allow us to resolve your queries..."
As per the conditions, the refund may take up to 14 days, if i apply for it, i am not able to withdraw my own money.
I won't like it to invest money in any system like mobikwik. Then why can't the money be returned to my bank...

A venugopalan

Nov 20, 2019

Updated by rahulranjan99 There is no positive response even after online consumer complaints. What is the use of this portal in India? Simply people are cheated by most of the Richest personals when they belongs to India or other countries. I think each and everything meant for richest personals whatever they want to do they can do.. Isn't it??

Please take some necessary action if you have power...else no use of this site.

Nov 26, 2019

Updated by rahulranjan99 I am asking to enable my mobikwik account. Is it possible for you to help me or not? Just confirm nothing else.

I know how this country working on..