Claimed

Mobikwik Complaints & Reviews

1
Last updated Apr 23, 2024
Complaints 7119
Resolved
857
Unresolved
6262
Quick Links
Statistics
Share
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Mobikwik
Customer Service Contacts

Mobikwik Phone Numbers

Phone
+91 93 1392 5342
4533
3178
+91 94 6644 6644
2292
2243

Mobikwik Website

Mobikwik Head Office Address

2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 138

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
Taka
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone recharge related

Address:Jamshedpur, 831011

Dear sir
Today (3/10/2019) i have done phone recharge (399rs), already my payment was deduct from my axis bank account but till now no recharge confirmation was given from your end,
I give you my details
Name anjan chakraborty
Phone [protected]

Recharge phone number [protected]
Network jio
State jharkhand
Amount 399
I hope all the query is completed, so i again request...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sethumadhav93
from Hyderabad, Telangana
Report
Copy

payment of rupees 2549.98 to loan from company

Address:langer house hyderabad, 500008

I need to pay to loan front company the only gateay attached to that company is mobikwik i had done a transaction on 30/09/2019 @ 06.45 am but the amount is debited successfully from google pay account and shown as successful transaction after few moments i got a mail that your transaction is unsuccessful from mobikwik gateway

I am calling mobikwik company but they are not responding the calls or mails

Attachements...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kalu doct
from Delhi, Delhi
Report
Copy

wrong tran

Address:avani textiles ltd, bhindran, Sangrur, Punjab, 148001

Dear sir, i have transferred amount rs 3654 to mobikwik wallet number [94170####] in place of mobikwik walllet number [94174####] due to mistake .
So, please refund this amount into my mobikwik account number [70874#####].
On contacting to that person is not responding by not picking up my call, belonging to punjab
Order no :- [protected]ed82be6359...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kancharla Raviteja
from Delhi, Delhi
Report
Copy

unethical practices of mobikwik

Address:492001

On top of charging 49 rupees illegally for dengue insurance, they disabled my account. I need an immediate resume of services within 24 hours failing in which my foreign tour will face severe consequences. I have 85000 in my account. They intelligently using loop holes in technology to charge customers for unwanted insurances like dengue. On top of that if we raise a ticket they are disabling our accounts.
[protected]
[protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ramya@3006
from Chennai, Tamil Nadu
Report
Copy

bill paid but not updated to customer

I have paid my EB bill through mobikwik on 16.09.19.The amoun 1130 debited from my bank account and also the payments was successfull but the payment was not updated to my EB account since i have called so many times to the mobkwik customer care the told me money will be credit to your account shortly but till now i didnt recieve my amount to my account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nitin44444
from Mumbai, Maharashtra
Oct 16, 2021
This thread was updated on Oct 16, 2021
Report
Copy

dmi loan foreclosure issue

Address:Mumbai City, Maharashtra, 400053

I had taken two boost loan from dmi mobikwik. One was for 17000 & 20000 with loan account no. 0062v00001atjjyaan. Since 1 month i was to call mobikwik to foreclosure of the loan. I got an email from mobikwik that, i have to contact dmi finance as they handle boost loan query and issue. Then i
Emailed dmi finance and they provided me the bank account details to make the payment and close the loan. I did that and also replied them...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
5 Comments
Report
Copy
S
Surender Pathania
from Mumbai, Maharashtra
Report
Copy

complaint against frauds

Sir, l hereby submit a complain against some frauders who had withdrawl r's. 9366.39 from a/c no [protected]. Tr id [protected] mowikwik on dated 15/09/2019. You are therefore requested to find out the frauder whose mobile no is [protected] and who is cheating the innocent people and refund the money to the account from which made withdrawl. Thank u in anticipation....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
Varshini Nanduri
from Yarada, Andhra Pradesh
Report
Copy

money debited but recharge not successful

Address:Visakhapatnam, Andhra Pradesh, 530051

I have recharged of 449rs to my jio number today i. E., 30th september 2019 @ 11:32 am. I have paid through debit card. My money has been deducted but recharge is not doneiam requesting you to refund my money back or to complete the recharge or atleast the mail or message of recharge progress. I cannot open the invoice provided in the website. Hoping for your earliest resolution towards my query....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sandeepkumar Arora
from Kadod, Gujarat
Report
Copy

unauthorized transaction from fraud person to mobikwik wallet.

Address:Good Earth Business Bay - #601, 6th Floor, Sector 58, Gurugram, Haryana 122101, India, Gurgaon, Haryana, 122101

I am having my account at bank of baroda and yesterday one fraud person called me and told me that i am your bank manager and your card has been blocked. You need to link your adhar card for re activation and mean while he asked me my debit card number ccv number and otp. He performed total 7 transactions among them 5 were done to his mobiwik wallet. Total fraud amount rs. 76996. And amount transfered to mobiwik wallet in 5 transactions was...
+7 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Samarth Vishal
from Mumbai, Maharashtra
Report
Copy

no refund for money debited for failed transactions

Address:45 UA, Jawahar Nagar, Kamla Nagar, New Delhi, Delhi, 110007

I tried to recharge my prepaid electricity (Meter no. [protected]) via net banking (Mobikwik). But the transaction failed two times and money was debited from my account two times (Rs 150 each) (Total rs 300). And the electricity was not recharged. The transaction was via idealprepaid.in dated 26th september, 2019. Kindly refund the failed transaction amount....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sugna ram
from Delhi, Delhi
Report
Copy

transaction failed and amount not received (refund)

Address:sugna ram, 342902

Dear sir,
i have bill pay the credit card amount Rs 12861.00 dated 21/09/2019 amount will be debit the our account but amount not bill paid in credit card and after 8 days not refund my amount in my account till date.
so i request to you please refund my amount on urgent basis.
detail are under as below:-

Id-[protected]@ikwik
order id- VCC[protected]

regrads
sugna ram
gotan(rajasthan)...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Steffy Almeida
from Mumbai, Maharashtra
Report
Copy

my payment

Address:Mumbai City, Maharashtra, 400064

On 3rd i had given my car for service to maruti services center workshop kalina santacruz i
Was asked to pay 11583/- i tried making the payment but it didn't go through nor i got any
Message that payment is been taken from my account. I called the workshop told them
Payment not going through so they asked me to pay in cash. When the person came to
Deliver the car i paid him 11600/-in cash.in june when i updated...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jamesasongate2019
from Mumbai, Maharashtra
Report
Copy

unauthorised transaction in my account through purchase of goods in mobikwik

Address:Gurugram, Haryana, Gurgaon, Haryana, 785697

This is regarding an unauthorised withdrawal of my money from my account resulting from purchases made in mobikwik on 31.7.2019 at 7.40 to 7.55 pm by using of my debit card by someone. I did not share card details with anyone. I did not make online payments. I made complaint in bank. They said i used otp to complete the transactions which debited rs 39999 from my account. I am not satisfied. So i am coming to you to know the following br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mustafa Khambat
from Surat, Gujarat
Report
Copy

transfer by mistake to wrong number order id : 2019092659377d53b2386

Address:Dahod, Gujarat, 389151

Transfer by mistake to wrong number order id :[protected]d53b2386
From number : [protected] to : [protected] date : thursday 26 sep 2019
10:39 pm. Please resolve the issue asap.

Transfer by mistake to wrong number order id :[protected]d53b2386
From number : [protected] to : [protected] date : thursday 26 sep 2019
10:39 pm. Please resolve the issue asap.

Transfer by mistake to wrong...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
senthil151090
from Mavelikara, Kerala
Report
Copy

payment failed but amount debited

Address:5/3 Srinivasa ragava street Perambur, 600011

I pay the due amount for cashbeen app through mobikwik app amount debited in the wallet of mobikwik and bank also but payment is failed but still amount was not refuned. The payment date is 29.08.19. I call bank he told u not done by bank app u done by third party app so pl contact that app. I already complaint to u through mobikwik app but not solved the issue. I am very unsatisfied your app....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:881 ward 6 mehrauli, New Delhi, Delhi, 110030

I used my credit card to send money from credit card to bank. Mobikwik deducted my money but did not send it to the wallet niether any refund back to my card of 36424rs.
The order history shows the amount but my wallet only reflects 8rs.
I feel mobikwik has scammed me. Please see to the matter asap as i need it very urgently
Please update me at [protected]@gmail.com as i need my money very urgently....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Neha Singh 1111
from Khutar, Uttar Pradesh
Report
Copy

unauthorized transactions from debit card

Hi, mobikwik is a fraud company. They have deducted more than 2000 rs from my debit card without any authorization. I have been calling there customer care for the past two days but nobody cares to pick up the call. There help section on their website is empty. Clearly, the company has been doing unauthorized transactions for many users. Big time fraud!!! Be aware!!!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
smita@13
from Pune, Maharashtra
Report
Copy

credit card fraud transaction by mobikwik

Address:Mumbai City, Maharashtra, 400060

I got call from 2 numbers [protected] and [protected]. They said they are calling from sbi bank credit card branch. They had all my personal details: my date of birth, pan card details, card details, expiry month and my transaction billed amount details. They said they are extending my credit limit, and asked for otp that came on my mobile. they made a transaction of 56998 rupees using mobikwik website.

I raised a complaint...
Helpful
2 other people found this review helpful
2 found this helpful
4 Comments
Report
Copy
H
Harshit-de
from Delhi, Delhi
Report
Copy

money debited but not credited my account

Address:Pune, Maharashtra

My user id is [protected] and when i’m logging in it has been disabled on 23 sept i had made and transactions of rs 5000 to transfer thé money to my bank account but it hasn’t received in my bank yet and my user id is also disabled i’m calling on your toll free but till half hour also it doesn’t gets transferred i want my money back in 24 hrs or will be complaining against mobikwik wallet again rbi ombusandan scheme and will file...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
RK Tips
from Bhachau, Gujarat
Report
Copy

mobikwik not respond me

Address:near to nagarpalika complex shop no 7 anjar kutch, Kutch, Gujarat, 370110

September 21 transfer to mobikwik wallet to my account money transfer my mistake in one wrong no mistake transfer that money wrong person i contact tha bank branch manager sir information in this clear that mobikwik side probblem only mobikwik wallet side i contact tha mobikwik not respond my probblem. My account no.[protected]. I sent wrong account no[protected] so clear me my problem pls help me what can i do...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy

Recent comments about Mobikwik services