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Mobikwik Complaints & Reviews

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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 138

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P
pushpa vinay
Oct 22, 2019
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Address: Nagole, Hyderabad, Andhra Pradesh, 500068

We are getting calls from mobikwik service centers executives, they are taking in abuse language to person who are not at all responsible... We even don't know about site mobikwik till we get call from executives.

If this repeats continously with us we will be reporting the same in police station.

Don't know how come you people get our numbers and behave indecently with us. This is not at all acceptable.

Getting calls as someone has taken loan on our numbers.

I don't know wheather mobikwik is genuine site or not but if we receive calls again we will not sit quite.
Mobikwik customer support has been notified about the posted complaint.
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    Ishani Baskaran
    from Bengaluru, Karnataka
    Oct 21, 2019
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    Address: FFD 1st floor 31 UP Nest 8th main, 11th cross road malleshwaram, Abbee hearing Solutions, Bangalore, Karnataka, 560003

    I am a victim of online fraud...my account is debited by 5000 rupees from my allahabad bank account Bangalore through pos porch mobiqwik without my knowledge. Please resolve my problem.
    The card was with me am not aware how it got deducted from my account. TODAY morning am getting a message that my account is debited by 5000...so many frauds are happening that we are safe in no ways
    Mobikwik customer support has been notified about the posted complaint.
    I purchased Amazon gift card from mobikwik money debited from my account but gift card not received and history of transaction shows this bill not available
    I purchased Amazon gift card from mobikwik money debited from my account but zaak epayment service but i didn't receive gift card
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      S
      sk745470
      from Mumbai, Maharashtra
      Oct 21, 2019
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      Address: Mumbai City, Maharashtra

      Two unauthorized and fraudulant transactions were done from my sbi credit card and the amount totalling to rs. 28002 gone to some unknown mobikwik account. I have never used mobikwik in any sort whatsoever. I have lodged the complaint with sbi team and blocked the card. Kindly see the transactions at your end and stop/ reverse the payment at the earliest. The details are as under

      Debit from my sbi credit card ([protected])
      Amount: rs. 9001/- and rs. 19001/-
      Date of transaction: 20.10.2019 (At around 5:30 pm to 06:00 pm)
      Status of transaction: under settlement.
      Transaction type: unauthorized/ fraudulant.
      Amount transferred to: unknown mobikwik account.

      Your sincerest and prompt cooperation is expected on this matter.
      Mobikwik customer support has been notified about the posted complaint.
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        E
        Eldho Andrews
        from Mumbai, Maharashtra
        Oct 21, 2019
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        Address: Kochokkan House Kakkad Mamala P.O Ernakulam Dist, kerala state Undia, Ernakulam, Kerala, 682305

        I buy amazon gift gard on october 21st 2019 from mobikwik, i didn't received the gift card yet and my money 600.40 is debited from my bank account and supercash also. Please sent my amazon gift card or refund my money. Until till now i contacted mobikwik they are not responding and my hard earned money is taken by mobikwik, kindly help
        Oderid :[protected]e
        Mobikwik customer support has been notified about the posted complaint.
        I purchased two gift card on14 Oct.2019 138inr +138inr in which 131.1inr +131.1inr deducted from my bank account rest one by using supercash but today 18 Oct.2019 not get/recived gift card
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          P
          Pavitra engineering works
          from Mumbai, Maharashtra
          Oct 20, 2019
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          Address: 2/B 405 Dreams The Bldg, LBS Marg Bhandup WEST, Mumbai City, Maharashtra, 400078

          Yesterday, i received a call form no.: [protected] stating that i am from axis bank and this is the call regarding to redemption of cash back points of your credit card as today is the last date for redemption to avoid the lapses. The credit card details was correct as verified by fraudster on call same was not shared by me, i was got confirmed that call is from bank side only.

          They have then asked me for verification no that was sent on my registered mobile number. After sending the verification code twice 31000 was deducted thrice from my credit card. The amount was credited at one mobikwik system.
          Request you to help me asap. I have filed a fir on police station (Attached) for the same and submitted dispute form in bank. The contact no. (Provided above) is still active.
          Mobikwik customer support has been notified about the posted complaint.
          Oct 23, 2019
          Updated by Pavitra engineering works
          i not yet get any positive report from your side i need all details of tht person and name address ASAP.
          I krishpi naresh gada having a mobikwik wallet Number [protected], My wallet is block without doing anything,

          I request to unblocked my mobikwik wallet

          I want to pay my bill

          Thanks
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            8
            8882562277
            from Mumbai, Maharashtra
            Oct 19, 2019
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            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

            Dear team,

            Your bakend team and your dmi finance excutive for payment using abusing word day to day however i already told him i make payment 17/10/2019, and also abuse with my refrence person please check and i take consumer action for this behever by your team.

            Your team details who abuse with me and my ref person, contact number [protected], [protected], [protected]
            Mobikwik customer support has been notified about the posted complaint.
            Mobikwik app is worst several times money get deducted from creditcard but wallet not updated with amount its happend two times a day 2100 2100 two times money got deducted but wallet is empty. Worst app not use it. They make me fool 5 times.dont use this type of worst apps. Ticket id 12609981
            Jasvinder Kour's reply, Oct 21, 2019
            In screen shot attached money does not shown in mobikwik history also.
            Jasvinder Kour's reply, Oct 21, 2019
            Bank deducted msg
            INR 2100 was spent on your Credit Card XX7310 on 20-Oct-19 at One MobiKwik Syste. Avbl Lmt:INR24751.17. Call 18605005555 (if in India) for dispute.
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              A
              abhijeet.karve10
              from Aurangabad, Maharashtra
              Oct 18, 2019
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              Address: New Delhi, Delhi

              Ticket no# 12302544

              Guys, stop using mobikwik services. They provide some exited products for financial transactions but at the same time there’s no security of your identity and may be money too, i believe. Example, i want to report fraud transactions happened with me by using my identity but these people put consumers on hold for min. 45mins to endless time even if they select fraud reporting option through ivr and take more than a month keeping your raised ticket unresolved. I called their customer care number on 18th sep, 2019 11:50am and was in waiting after 1 hour of hold for their executive to take my complaint. Believe me by using such unresponsive services anyone can take enough benefits of your e-wallet or identity if stolen as mobikwik’s support system is almost to zero.

              Mobikwik, wake up and be responsible. Don’t do business just for making money.
              Mobikwik customer support has been notified about the posted complaint.
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                R
                rohit_18
                from Kota, Rajasthan
                Oct 17, 2019
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                They had disabled my account from more than one months. And neither they are receiving my calls nor they're replying to my mails and nor they are activating my account. I'm complaining about this as i was having more than rs. 500 in my wallet. I just want that they should refund my money by any means of payment. Whether they want to activate my account or not i don't have any problem the problem that i'm having is they must return my money to me.
                Mobikwik customer support has been notified about the posted complaint.
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                  K
                  Kotteeswaran Kesava Reddy
                  from Chennai, Tamil Nadu
                  Oct 16, 2019
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                  Address: 600018

                  Dear sir / madam, i have made the electricity bill payment to tneb thru mobikwik for rs.600/- thru my debit card on 05.10.2019, but transaction failed and amount not refunded to my account till now.

                  Transaction no.:[protected]
                  Particulars:ecom pur 00230906 zaak epayment s [protected]

                  My mobile phone no. [protected]
                  My email id: kotteeswaran. [protected]@gmail.com

                  Hence, i request you to kindly refund rs.600/- immediately to my account/debit card.

                  Thanks & regards,
                  Kotteeswaran k.
                  Mobikwik customer support has been notified about the posted complaint.
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                    V
                    VinitDamani
                    from Delhi, Delhi
                    Oct 16, 2019
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                    Address: Mumbai City, Maharashtra, 400054

                    I had payed 13999 and have not got my refund.they are telling it was unsuccessful transaction but it was not ..so plz refund my amount..it's been 2 week...I had order on 3rd October..no customer care is picking up the call...and I have register a complain but they r also giving ticket and not responding properly...it's been 2 week ...I have not got any confirmation
                    Mobikwik customer support has been notified about the posted complaint.
                    Amount rs. 319 was deducted from my account but recharges fail so kindly refund the amount to my wallet, and my transaction ID is BSE[protected] and my recharge mobile no. is [protected] thanking you please do your needful .
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                      R
                      rajanpandey2612
                      Oct 16, 2019
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                      Hi,
                      I made a transaction on 16th september 2019 on uts app for renewing the monthly pass for my number and for my dad number however the transaction got failed and the amount was debited from my account and i have not received the refund till now. I have contacted uts and the nodal team and there is no response from mobikwik.
                      Uts told that they have already refunded the amount and contact mobikwik for the refund.

                      Hdf54386faf7c2146879a47f4579be36da3
                      Utr number:[protected]
                      Amount :- 1089.52
                      Paid to :- [protected]@hdfcbank

                      Transaction id:- hdf94a946d0e6f94d7ebda7ef9467cde119
                      Utr number:[protected]
                      Amount :- 587.05
                      Paid to :- [protected]@hdfcbank

                      Response from uts that they have refunded.

                      Uts_refund_id [protected] refund_status booking - refund success
                      Cpg_refund_id 21172247 bank_refund_id -
                      Refund_amount 1089.52 mtkt_refund_amount -
                      Refund_init_time [protected] refund_date [protected]
                      Refund_recon_time [protected]
                      Uts_refund_id [protected] refund_status booking - refund success
                      Cpg_refund_id 21172251 bank_refund_id -
                      Refund_amount 587.05 mtkt_refund_amount -
                      Refund_init_time [protected] refund_date [protected]
                      Refund_recon_time [protected]
                      Mobikwik customer support has been notified about the posted complaint.
                      This Mobikwik app is behalf bajaj Finserv my amount Add this wallet now ther are not transfer my money to my account this company have fraud app they don’t have any office address and customer care not responding to our call
                      Gauri Surendra's reply, Oct 11, 2019
                      Amount deducted Mobikwik to HDFC account, but not credited in my Hdfc bank after complete
                      I made a payment of INR 9999.47 to my MOBIKWIK wallet from my HDFC bank account via netbanking, I want wallat to bank transfer but they did bank transfer to wallat Amount got deducted from my account now I make complaints regarding that amount but no one refund my money .I have tried getting in touch with the customer care of MIBIKWIK but no response I mailed them now they are not responding or reply
                      I, Prasanta Pattanayak wrongly recharge prepaid mobile no.[protected] instead of [protected].So kindly rectify it.
                      I paid Rs.999.27 to your wallet on 9th october 2019 using my sbi debit card. The money has been withdrawn from my account, but not showing on my wallet. Details: 70008869 Txn#[protected]
                      I made payment for jio mobile in mobkwik wallet for rs 1500 and no one delivered to me and also mobile price dropped to700 I need to cancel ...customer care also not picking please resolve this quickly...
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                        V
                        Vinny Kaur
                        from Mumbai, Maharashtra
                        Oct 15, 2019
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                        Address: 3049/1 street No 5A Ranjeet nager patel nager new delhi, 110008

                        I had tried to recharge my phone number [protected] through mobikwik on 15/10/2019 at 1.22am. Ruppes 499 is deducted from my sbi debit card account but number is not recharged. I am recharged two time but recharged is not successful and my 499 ruppes debit two time of mobikwik and my total amount is 998 no response from there side. So thats why i write my experience here.and my money refund fastly please
                        I attach copy of bank and mobikwik statement with this.
                        Thank you.
                        Order id RJ[protected]
                        Order id RJ[protected]
                        Mobikwik customer support has been notified about the posted complaint.
                        Yesterday dated 14.10.2019 i tried to recharge my airtel number- [protected] with Rs.129 through Mobikwik website but the recharge failed and the debited amount of Rs.129 not yet credited in my bank account. Yesterday i raised tickets from Mobikwik mobile app but no reply has come yet.Please arrange to refund the same immediately.
                        Please note my number is [protected]

                        not [protected]

                        dont send the otp or anything else

                        already i changed my number then why you have to send ny old mobile number to otp
                        vignesh03's reply, Oct 10, 2019
                        my mobile number is changed please update the new mobile number 9751598703
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                          M
                          Mrinmoy Saikia
                          from New Delhi, Delhi
                          Oct 15, 2019
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                          I was transfering the said amount at about 11.21 pm monday the 14th october to a sbi account holder person. But the amount has not been deposited in his account.in history ofmobikwik it shows as refund to my credit card account. But till it is now about 2.00pm on 15th october it is not credited to my credit card account. After that very first transactions all my transaction was normally done.
                          Mobikwik customer support has been notified about the posted complaint.
                          I'm Srinivas vegi I'm paying loan amount through your mobikwik payment gate way amount debited my account but payment not received
                          मेरे क्रेडिट कार्ड से गलत लेन देन हुआ है तारीख 25/9/2019 को लेन देन का नम्बर[protected] (19998रूपये)
                          [protected](9998रूपये) का इस लेन देन का विवरण बताने का कष्ट करें और आपका कस्टमर केयर पर फोन नही लगता है अत मेरे पास फोन उपलब्ध कराने की कृपा करे मेरा नम्बर [protected]
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                            S
                            Sethupathi P
                            from Raichur, Karnataka
                            Oct 15, 2019
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                            transaction details

                            I'm paid my loan amount in loan front through mobikwik payment gateway, amount wqs deducted from my side but not reflect in loanfront.
                            I'm contacted loan front but they told me that amount was hold by mobikwik so you have to contact mobikwik for further details and they only have to release the amount from their end.

                            So kindly resolve my complaint as soon as possible now i need an amount urgently,
                            Give a kind...
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                            priya baskaran
                            from Chennai, Tamil Nadu
                            Oct 14, 2019
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                            I wish to bring to your notice, a fraud transaction which took place on 12/10/2019, using my debit card. My father got a call from the number [[protected]]. The person claimed that she was calling from the lic and that my father's policy has been matured. She asked for the debit card number and the one time password. As my father does not have much knowledge about the internet banking process, he has given the debit card number. As soon as the call was over, she got an sms from the bank, stating that a transaction of rs 9000 was made from her card towards mobikwik.com. So i blocked the card and also filed an fir with the local police. I have also filed a cyber complaint so that it could be tracked early.
                            Mobikwik customer support has been notified about the posted complaint.
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                              K
                              Karthika g
                              from Mumbai, Maharashtra
                              Oct 14, 2019
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                              I tried to transfer money from my mobikwik wallet to a mobile number but the transaction was not successful as the receiver did not had a mobikwik account. When i went through the help option for refund in the app, it said that if the amount is not credited to the mobile number then it will be automatically refunded back to my wallet account but it is so disappointing that i havr not received any such refund and it has been more than a week now. Please help me in this regard.
                              Mobikwik customer support has been notified about the posted complaint.
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                                S
                                sunilkgautam
                                from Delhi, Delhi
                                Oct 14, 2019
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                                fraudster website payment

                                Website: www.mobikwik.com

                                This is for your kind information that i had made a payment rs. 100.00 from my hdfc credit card to https://thetimeregister.com/post-job2/ by payment gateway www.mobikwik.com on 21.09.2019 (11:05:03). After the completion of payment, i had received a message on my mobile phone that “this payment cannot be completed”. But, after few seconds, i received a message from hdfc bank that you have spent rs. 9876.00 from your card through www.mobikwik.com.br...
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                                Prem Kulthia
                                from Disa, Gujarat
                                Oct 14, 2019
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                                Address: 331022

                                Hi
                                This is prem soni from ratangarh. I paid electricity bill through mobikwik wallet.in first attempt it showed that your transaction declined so i made a second attempt. When i checked my mobikwik wallet then i came to know that amount of 11195 of my electricity bill deducted twice for the same bill. Pla refund my money to my mobikwik wallet. Attaching screenshots of bill payment
                                Mobikwik customer support has been notified about the posted complaint.
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                                  M
                                  Murugan30
                                  from Chennai, Tamil Nadu
                                  Oct 14, 2019
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                                  Resolved

                                  Address: 9/10 2nd street, Thirunagar vadapalani, 600026

                                  My mobile no is [protected]

                                  I transfer money to credit card to debit card. 11, 447rs on 12-oct-2019. Money taken from credit card and did not get in debit account. When we get the money refunded. Given below message for your reference. Please take necessary action

                                  Mobikwik wallet (Ref id: 594aedfe7cb4e). New balance: rs 11447.81. Not you? Raise concern bit. Ly/helptct
                                  Oct 14, 2019
                                  Complaint marked as Resolved 
                                  On 12-Oct-2019 morning 9:52Am. I transfer money SBI credit card to HDFC debit card. For Rs. 11, 447.81 on MobiKwik Wallet. (ref id 594aedfe7cb4e) New balance rs 11447.81. This amount taken from SBI credit card. But not get in HDFC debit account. Money stay in Mobikwik. What can i do now.
                                  Mobikwik customer support has been notified about the posted complaint.
                                  I did my CC bill payment in 2 October by mobikwik
                                  But bill payment not done by mobikwik next day i recieved massge by mobikwik your transction failed
                                  Pls check attachment
                                  And amount not refund my bank account
                                  I did payment CC by mobikwik first time
                                  Please refund my amount in my bank account
                                  Credit card to my bank account transfer the amount 10, 375 not transfer the amount Mobile no [protected]
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                                    kiran1182
                                    from Ahmedabad, Gujarat
                                    Oct 14, 2019
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                                    Address: B/33 PAVANDHAM SOCIETY NEAR SAMTA ROAD SUBHANPURA ROAD VADODARA -GUJARAT: 390023 , INDIA, Vadodara, Gujarat, 390023

                                    They are cheater i have use mobikwik to pay mgvcl bill on 14/08/2019 they deducted money from my sbi account but don't pay bill to mgvcl.. I have raised complaint on 10/10/2019 but still i don't get any update from mobiqwik. They don't provide any mobile number so that we can discuss about problem. I think it is fake company i would like to request public to be aware of this company
                                    Mobikwik customer support has been notified about the posted complaint.
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