Claimed

Mobikwik Complaints & Reviews

1
Last updated May 9, 2024
Complaints 7122
Resolved
857
Unresolved
6265
Quick Links
Statistics
Share
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Mobikwik
Customer Service Contacts

Mobikwik Phone Numbers

Phone
+91 93 1392 5342
4536
3185
+91 94 6644 6644
2292
2244

Mobikwik Website

Mobikwik Head Office Address

2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 139

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
smita@13
from Pune, Maharashtra
Report
Copy

credit card fraud transaction by mobikwik

Address:Mumbai City, Maharashtra, 400060

I got call from 2 numbers [protected] and [protected]. They said they are calling from sbi bank credit card branch. They had all my personal details: my date of birth, pan card details, card details, expiry month and my transaction billed amount details. They said they are extending my credit limit, and asked for otp that came on my mobile. they made a transaction of 56998 rupees using mobikwik website.

I raised a complaint...
Helpful
2 other people found this review helpful
2 found this helpful
4 Comments
Report
Copy
H
Harshit-de
from Delhi, Delhi
Report
Copy

money debited but not credited my account

Address:Pune, Maharashtra

My user id is [protected] and when i’m logging in it has been disabled on 23 sept i had made and transactions of rs 5000 to transfer thé money to my bank account but it hasn’t received in my bank yet and my user id is also disabled i’m calling on your toll free but till half hour also it doesn’t gets transferred i want my money back in 24 hrs or will be complaining against mobikwik wallet again rbi ombusandan scheme and will file...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
RK Tips
from Bhachau, Gujarat
Report
Copy

mobikwik not respond me

Address:near to nagarpalika complex shop no 7 anjar kutch, Kutch, Gujarat, 370110

September 21 transfer to mobikwik wallet to my account money transfer my mistake in one wrong no mistake transfer that money wrong person i contact tha bank branch manager sir information in this clear that mobikwik side probblem only mobikwik wallet side i contact tha mobikwik not respond my probblem. My account no.[protected]. I sent wrong account no[protected] so clear me my problem pls help me what can i do...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Ntr Annaiah
from Mumbai, Maharashtra
Report
Copy

my wallet to account transfer my money wrong account transfer

Address:Gangasandram, Krishnagiri, Tamil Nadu, 635117

September 16 transfer to mobikwik wallet to my sister account money transfer my mistake in one wrong no mistake transfer that money wrong person i contact tha bank branch manager sir information in this clear that mobikwik side probblem only mobikwik wallet side i contact tha mobikwik not respond my probblem. My sister account no.[protected]. I sent wrong account no[protected] so clear me my problem...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mohit8gupta
from Pune, Maharashtra
Jun 23, 2022
This thread was updated on Jun 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount status

It’s been 15 working days since i got an email from fraud alerts regarding my refund amount of rs. 3, 999.00. I am trying to contact fraud alerts and risk department via email but not getting any replies from them. I have even tried several times to call customer care but even they are not picking up my calls. I wanted to know the status of my refund amount. When can i get it.
Please find attached screenshot for your reference....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
L
Lakhwinder Rana
from Mumbai, Maharashtra
Report
Copy

regarding charges deducted but money not transferred

On 12aug 2019 and 13aug i tried to transfer money from mobikwik to bank account. Money from bank along with charges first deducted from the account in i want to transfer money and later on only money reverted in account butcharges were not refunded. Then i read that money couldn't be transferred. If money couldn't be transferred in account then refund the amount deducted as charges for transfer of money. Please help me to get back my hard...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
P
Pranjal20
from Bengaluru, Karnataka
Report
Copy

credit card fraud using mobikwik

Address:560035

I got call from 2 numbers [protected] and [protected]. They said they are calling from sbi bank credit card branch. They had all my personal details: my date of birth, pan card details, personal and office address, card details, expiry month and my transaction billed amount details. They said they are extending my credit limit, and asked for otp that came on my mobile. I shared they otp, and they made a transaction of 39956 rupees using mobikwik...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
V
Vidya Pothuluri
from Nellore, Andhra Pradesh
Report
Copy

fraud call transaction

Address:524003

On[protected] i received a call from a no. Saying that they are calling from rbl bank credit card service. And asked about credit card queries. I refuse to gave the details. They have furnished the following details. Card number, name, email. Due to that i have provided the otp. 50000 rupees swiped to their mobikwik account.
This transaction was not done by myself. So please raise this issue and resolve.
Thank you....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
C
Chandranna Dasari
Report
Copy

mobikwik email id not found message shown

Address:Bangalore, Karnataka, 560016

I have transfer ₹10, 000/- to my mobikwik wallet for transferring to my bank account. When i'm trying to transfer money from "wallet to bank" have got the error "email id not found in the request". Whenever i'm not changing my email id from mobikwik account, using same mail id, but still got the error.

If you are not responding then i will put case against you on mobile court....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mbasha@123
from Hyderabad, Telangana
Report
Copy

zip pay bill

Address:hyderabad, Hyderabad, Telangana, 500081

Dear sir/madam,
Yesterday I have paid zip pay bill amount of Rs:250.08 . Order id-mbk51658773 money is debit in my account and not deduct zip pay amount, bill is opned in my wallet app, There no responses from mobikwik team,
so I need to raise a complaint, I need a resolution as early possible,
today is my due date

my name medarametla vinod mobile [protected]
[protected]@gmail.Com...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Very intelligent fraud mobikwik
Payment take immediately but refund process not done. Customer care no not working. All people bank details share and take money. Then raise a tickets that is useless. Fraud fraud don't play with human. Mobikwik app cheater. Overall i am transfer amount not credit opponent party but my amount deducted immediately. This is already planned. Intha pollapuku pichai edukkalam...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
from Mumbai, Maharashtra
Report
Copy

payment success but not success

Address:44 palayam bazaar woraiyur, Paalam bazaar, Tiruchirappalli, Tamil Nadu, 620003

Helo sir my registered mobile number is [protected].. My loan front loan id is 919119 the payment is complete rs 6100.98. Payment is success but merchant cant get the payment i will pay another payment still now no refund please arrange refund please.. I adk loanfront customer care he says ask mobikwik zookpay payment failed so only i ask you... What can i do i attach the payment screenshot please help me refund my money.
My registered...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
JatinderchawlA
from Hoshiarpur, Punjab
Report
Copy

id problem

My mobikwik account is blocked. I trying to login it displays message as "user is disabled".
My money of rs.106- is pending in mobikwik wallet. Neither no one is responding on mobikwik helpline number nor i can lodge complaint to mobikwik due to account blocked by mobikwik.

Pls activate my account as soon as possible.

Mobikwik id - [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pankaj Prakash boro
from Khawhai, Mizoram
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

want to discontinue my account/need refund

Address:Assam,guwahati, Noonmati

Rs 7500 stuck in my wallet i was transferring amount to my cousins bank account as he needed very urgently but i couldn't because of your non-conceptual policies. If withdrawing money from bank to wallet does not require kyc then why it require's for transferring from wallet to bank???. Rs 7500 is not a small amount it's someones half of the monthly salary so don't play with peoples emotions kindly do the needful.

7 hour crossed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pritam2507
from Delhi, Delhi
Report
Copy

please enable my mobikwik account which was blocked by me

My mobikwik account is blocked. I trying to login it displays message as "user is disabled".
My money of rs.101.61/- is pending in mobikwik wallet. Neither no one is responding on mobikwik helpline number nor i can lodge complaint to mobikwik due to account blocked by mobikwik

Registered email id - rg. [protected]@gmail.com

Enable my mobikwik account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
P Rahul sharma
from Surat, Gujarat
Report
Copy

stop my transaction

Address:57 sheron park halol, Panchmahal, Gujarat

Please stop my transaction which is done on today from my credit card number is [protected] this transaction done by a fraud person amount is 19999 please stop this transaction . Who has person will not able to collect the amount kindly resolve the same on urgent basis .l hope your positive reply .and share your customer care no so that we can able to talk with them....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
P Rahul sharma
from Surat, Gujarat
Report
Copy

stop my payment transaction

Address:57 sheron park halol, Panchmahal, Gujarat

Please stop my transaction which is happen today by my credit card no is no is [protected] amount is 19999 this is a fraud transaction .so I am request to please stop the same and let us know who is that person which work is done . please let me know this person name and address .
I am share some screen of my transaction details kindly see this and resolve the same on earliest.
Also send your customer care no so that we...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sumushyam
from Auroville, Tamil Nadu
Report
Copy

payment to paytm maha sale offer.

Address:A11B Villefranch ECR Gangai nagar, 604303

I have paid Rs.1299/-throught citibank credit on 07/09/2019 to Maha Sale for apple iPhone8 by paytm. Got message from Paytm paid Rs.1299 to Maha saleat Sept 7 2019 15:53:09 using paytm balance. But Ididnot receive any messages regarding delevery of iPhone. So please do the needful either to receive the iPhone or to get back the paid amount of Rs.1299'

with regards
D V Shyamsundar...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Titli__
from Ranchi, Jharkhand
Report
Copy

I didn't get my jio recharge done

I recharged my jio no - [protected] this morning. I didn't get my recharge done. Money is deducted from my card but the recharge is not yet successful. They have written that it is in process or else your transaction money will be returned. But nothing has been done till now. Please look into this issue and resolce it as soon as possible. Or else return my amount....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Y
Yogi19
from Delhi, Delhi
Report
Copy

I get threatened call from your executive

Hello i pay a loan emi rupess 1797 every month on mobikwik first time late due some emergency today i get call from your excutive he talk like very bad abused my family i go complain against this type person working this company also company given this type of training i any not pay emi you fined the penalty also take a legal action but mobikwik threatened me im going toh complaining...
He recovery boy number [protected]
He...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy