Claimed

Mobikwik Complaints & Reviews

1
Last updated Apr 23, 2024
Complaints 7119
Resolved
857
Unresolved
6262
Quick Links
Statistics
Share
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Mobikwik
Customer Service Contacts

Mobikwik Phone Numbers

Phone
+91 93 1392 5342
4533
3178
+91 94 6644 6644
2292
2243

Mobikwik Website

Mobikwik Head Office Address

2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 140

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Swastika01
from Mumbai, Maharashtra
Report
Copy

money transferred through fraud mobikwik agent by the website

I was tranferring rs 2600 from mobikwik to beneficiary account. I didnot allow me to transfer without kyc. I tried to do it online but didnot allow so i tried stores option. I selected mr bimal dey jadavpur stores. It gave me pay option. I thought since beneficary details was already added i thought my money will be transferred to my beneficiary. But instead to my surprise my money got transferred to bimal dey. I called this person he said...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hyurrr
from Delhi, Delhi
Report
Copy

suicide for bad words

Hi mobikwik what are you doing...if anyone missed one emi means you will call their relations & spoiling their names???your executive speaking in bad words & giving torcher...how you copied my all contacts & asking emi with my relations & friends...this against law...if I paid emi once..did my bad name will erase from my relations???for 4000 you spoiled my life...I'm going to attempt suicide...you are the main reason...100 % you only ...I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:560066

Dear Consumer Complaints Team,

Please consider my complaint at high importance, an amount of 10400 was added to Mobikwik Wallet to my Mobile Number [protected] later i transferred to Bank, But Amount of 8325 Debited from wallet but not credited to my bank account ..

please resolve this query at earliest, Moreover this Mobikwik has no Support Team or Customer Care Number to resolve query ...

Pls...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
RSK STAR
from Delhi, Delhi
Report
Copy

issue of disabled account

Address:D2-13/3, DLF Colony Sahibabad Ghaziabad U.P, North West Delhi, Delhi, 201005

Dear Sir,

I m Mobikwik user, unfortunately 1 September 2019 my [protected] no. account showing disable, I want to use your app continuously because my Wallet money has added in this account, so i request to you please Reopen my account, please take quick action as soon as possible

Regards
Rahul singh
Email Id- [protected]@gmail.com
Mobile & Account no. [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajat8483
from Aligarh, Uttar Pradesh
Report
Copy

money deducted but transaction failed as per merchant

I was booking bus ticket on rsrtconline.rajasthan.gov.in and used Mobikwik as Payment mode. As per Mobikwik transaction was successful but as per RSRTC transaction failed. I tried to contact RSRTC and they said Contact Bank (MobiKwik). I have tried mail and call but Mobikwik is unreachable. Please help. Money deducted is ₹ 2440.
Date of Transaction is 31/05/2019
RSRTC User ID: Rajat8483
Mobile Number: [protected]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rkbarh1996
from Noida, Uttar Pradesh
Report
Copy

unsuccessful payment money deduction

I have taken rs 4000 instant loans through cashbean loan app on 31 aug 2019. I had to pay rs 4611 on 14 sep 2019 and i paid it on time.in cashbean app payment mode options are shown in which mobikwik is also, so i choose mobikwik. I paid rs 4611 on 14 sep at 7:14 am my money is deducted from my account mobikwik confirmed that transaction successful but money didn't paid to cashbean. Cashbean call me regularly to pay amount and loan delay...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Abinayaselvakumar
from Kuzhithurai, Tamil Nadu
Report
Copy

fraudulent call

On 6-9-2019 i received a call from a no. Saying that they are calling from axis bank credit card service. And asked about credit card queries. I refuse to gave the details. But they said that I can increase my card limit thru online. They have furnished the following details. Card number, name, email. Due to that I have provided the otp.
The amount debited in 2 transaction such as 24999 and 25999 from my account. Total 50998 rupees...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rajkumari ahuja
from Agra, Uttar Pradesh
Report
Copy

refund from grofers not credited to main account but to super cash

Address:New Delhi, Delhi, 110095

. On payment of every rs. 100/- rs. 95/- from main wallet funded by us and rs 5/- is used from super cash we had earned from various trasactions.in case part payment is refunded by merchant (In this case grofers) against damaged goods returned, entry should be credit 95% to main wallet and credit 5% to super cash. I bought goods worth 1, 668/- from grofers paying from my mobikwik wallet. While paying 1668/- i used my super cash of 83/- (5%...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Aradhyashukla
from Ahmedabad, Gujarat
Report
Copy

unauthorized deduction of 2020/- rs

Address:B 146 Jogeshwari society, Nr Bharwi tower CTM, Amraiwadi, Ahmedabad, Gujarat, 380026

With reference to above mail, rs 2020/- was deducted from my account without my concent for paying bsnl landline bill. My mobikwik mobile no was [protected].
I have raised complaint within 1 minutes of transaction.
Now i have recieved mail from your end saying that you have to raise query to merchant. Now something fraudulent happend and it was raised within 1 minutes and the medium was your mobikwik channel. On what basis i...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Qtr No 3 BY 5 MAP C, Red Road Camp, Fort William Kolkata 21, Kolkata, West Bengal, 700021

While recharging mobile phones, sometimes i got some returns from the company in the name of supercash. By the way, i have enough supercash in my account that has been earned from my money.

Although i have enough supercash in my account, while converting them to cash, only 10 supercash is converted to cash. While taking another attempt for conversion of supercash to cash, it is denied that only one conversion is allowed per...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Matla Nihal
from Hyderabad, Telangana
Report
Copy

upi transaction done but not received by end user

Address:5000026

Hi my name is nihal i have done upi transaction from mobikwik the money has been transferred from sender but hasn't been received by the recivier end i request to please give me explaination.
Name : nihal m r
Money transaction id: #[protected]
The money got deducted from sender account and is not ben reflection on the account statement.
But not received by the receiver account
As there is urgent requirement...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gulshankumar2019
from Noida, Uttar Pradesh
Report
Copy

fraud total amount 55180 debited in 3 transactions

Sir/mam,

Today i received a call from a no. That job seekers related. He told me to register this site "http://quikrs.com/" and it's refer by ayaan sharma. He also told that 29 rupees charge for register and this will debit from your account.
But debited 3 transaction such as 1848, 39999 and 13333 from my account. Total 55180 rupees debited since today (13sep'19).

"this amount debited to mobikwik account"br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajoy Sukumaran
from Tiruvalla, Kerala
Report
Copy

mobile recharge failed but amount not refunded

Address:NIIST quarters, Thiruvananthapuram, Kerala, 695019

I tried bsnl mobile recharging through mobikwik, but recharge failed, while the amount was deducted from my icici bank credit card. No refund till date despite complaining to mobikwik and bsnl.

Complaint reference number is : 12003642

Transaction id: mbk[protected]

Amount: 2099.0

Transaction date: 25/08/2019 09:58:00

Description: recharge of mob no [protected] with plan...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sandep sharma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud transaction happen from my debit card to some mobikwik

Address:Ganga Arcadia flat no-401 kharadi pune, Pune, Maharashtra, 411957

Hi Team,

My Name is sandeep sharma and on 12-sept-2019 two fraud transaction happen from my debit card. one transaction is of 1000 and other is 31998.
My details of card number and the attachment are given below.

Name- Sandeep Sharma
card-[protected]
My mobile number- [protected]
please feel free to call me if you need any other information and please check the attachment.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sush Muniyappa
from Guruvayur, Kerala
Report
Copy

amount is refunded

Address:#221, 1st cross babu reddy layout chamundi nagar RT nagar post bangalore, 560032

Credit card bill was paid on september 9th amount got deducted from the bank account.
After some time on the same day recieved a notification stating transaction got failed refund will be initiated. Its been 4 days, the amount has not been refunded. Its very important to pay the credit bill because due date is 13th of this month.
I need to pay it today. Please refund the amount by today at any cost.
Please do the needfull....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:D-286 VIVEK VIHAR, New Delhi, Delhi, 110095

I was suppose to receive an amount of rs.10000/- from jai kishan who having mobile no. [protected], through mobikwik.

He called up to me and ask me to accept a link so that he can make the transfer. Once i accepted the link it had debited the amount from my own account. You are requested to kindly refund me this amount back to my account against these two transaction id.

I already mailed to mobikwik on dated 07br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bheem chouhan
from Mumbai, Maharashtra
Report
Copy

payment nahi aaya

Address:178,रालामण्डल खण्डव रोड इंदौर, Indore, Madhya Pradesh, 452020

में ने 5 सितंबर।2019 को 38000 का क्रेडिट कार्ड के बिल का भुगतान किया था परंतु आज 10 सितम्बर हो गया परन्तु न तो मेरा पैसा क्रेडिट कार्ड कंपनी में गया न तो वह वापस बैंक में रिफंड हुआ में...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:BANGAON GAIGHATA, 700120

I paid my recharge worth rs 45 on 7/9/2019 and order ID - MBK[protected]
but due to some technical problems my recharge got failed.My money had been deducted from my account which i havent got back yet.
They are not even recieving my call.pleasee to solve my problem and one thing more mobikwik is probably the worst app i have ever used . I tried reaching the customer care, but all the contact numbers as well as mails are invalid.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
`
`Krishna Maheshwari
from Mundi, Madhya Pradesh
Report
Copy

not refunded failed transaction amount

Address:KRISHNA JEWELLERS, INDRA GANDHI WARD, BADA MANDIR CHOWK,, Harda, Madhya Pradesh, 461331

Respected sir/madam,
My dth recharge is failed & the following message appeared. And you have blocked me after failing of payment from mobikwiki account.

I have done dish tv dth recharge of ₹322.0 for [protected] which got failed.

Transaction details
Vc no. [protected]
Operator dish tv
Category dth
Updated wallet balance ₹ 0.0
Total wallet balance* ₹ 161.0
Transaction...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:756002

Got failed tranction via mobikwik wallet of Rs 96.11on 2nd Sept 2019...but amount got deducted till now no reply from customers help line also not recover my deduct amount...so bad. India govt providing them digital payment gateway and they misuses it::::kindly look forward it and resolve as soon as possoble

Tranction detail photo attached below...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Recent comments about Mobikwik services