Mobikwik Complaints & Reviews

I paid my recharge worth rs 45 on 7/9/2019 and order ID - MBK[protected]
but due to some technical problems my recharge got failed.My money had been deducted from my account which i havent got back yet.
They are not even recieving my call.pleasee to solve my problem and one thing more mobikwik is probably the worst app i have ever used . I tried reaching the customer care, but all the contact numbers as well as mails are invalid.

This is very poor service from mobikwik.
I would like to request you to please look into the matter as soon as possible.

Respected sir/madam,
My dth recharge is failed & the following message appeared. And you have blocked me after failing of payment from mobikwiki account.

I have done dish tv dth recharge of ₹322.0 for [protected] which got failed.

Transaction details
Vc no. [protected]
Operator dish tv
Category dth
Updated wallet balance ₹ 0.0
Total wallet balance* ₹ 161.0
Transaction date sep 8, 2019 (Sunday)
Transaction id mk01008hidmj
Total refund ₹ 322.0
Refunded to wallet : ₹ 16.1
Refunded to payment gateway : ₹ 305.9

But still, i didn't got my refund amount ₹ 305.9.
Help me out, so that i can recharge again.

Got failed tranction via mobikwik wallet of Rs 96.11on 2nd Sept 2019...but amount got deducted till now no reply from customers help line also not recover my deduct amount...so bad. India govt providing them digital payment gateway and they misuses it::::kindly look forward it and resolve as soon as possoble

Tranction detail photo attached below

Amount of rs 20000/- debited from my credit card on 4th sep and online booked ola from mobikwik wallet and paid.
Please help me to get my money i will be obliged.
The booked ola never called me for pickup and charged 20000 for my booking,
It was automatically debited, from my mobikwik wallet, and sent to ola without knowing myself, i have touch problem on my phone, all this happened knowing me.

I have made the EMI payment of Rs 1417.00 on dated 06/08/2019
its detail is given here-under:

Date:Aug 06, 2019 10:22AM

Recharge/Bill payment for X86DPF94534036

Transaction Id: BF[protected]

Paid :₹ 1, 417

It was wrongly paid so please get the money back to the account so that it could be paid to the right company.

When payment msg from bank came I noticed the wrongly paied and complaint but as it was last date I paid through your app immediately . Pl do the needful so that right payment could be made.

Sir somebody send me a mobikwik link on my google pay account of 5000 rs.. And i just pay.. That it will be debited from my account after that another will came rs 2500. That also will debited from my account and his name is manoj kumar. His mobile num is this [protected] sir please refund my money as possible.. I m cab driver i m not so rich.. Fraud name is manoj kumar plss contact them

Dear team, my father got a call today at 9:18 pm and he spoke as his associate and said that i am sending 11000 to your account, you give me your paytm number. I am also giving the number from which the call was made and the number of my father.

Neither i have received any call or otp.

Also giving you transacation id and upi ref no. 1.5000 transacation-s30728976 reference id[protected].1500 transacation-s30787691br...

On 20th using mobikwik made payment but the receiver party not received the payment so made payment again but party not received. Now bank a/c debited time party not received payment. Mobikwik help not solve the issue even 3-4 days pass and even not give option to communicate with them or technical team now i have dought that even they have technical team or not.

Me paid a credit card bill using mobikwik upi system on 9 july rs - 5000 my money is debit but bill is not paid. I complaint manny time to mobikwik but no response. All documents share with mobikwik but no process.
My 2 credit card statement is avilevile but payment not update.
Mobikwik call centre is not receive my call.
My money is loss so please help me

Sir/ madam,
I was trying to book bus ticket from abhibus app through mobikwik on 14.05.2019. Ticket was not booked but amt rs. 874.81 deducted from my bank account. I registered complaint so many times on mobikwik app. But the money is not still received to my account. Hence look into the matter and do the needful. Refund my money with in 24hrs. Bank account details are attached with this mail.

Card no. 5272 53** **** 6480
Dr of transaction- 14.05.2019
Amt debited- Rs. 874.81/-

Mayur Khare
Mobile-[protected]

I tried to recharge on sunday 1/9/2019. Jio no. [protected] first time it showed a messege 'something went wrong' and rechage did not complete but 149 rupees balance deducted from my account. After some time i tried to recharge. Second time i recharged with 149 and recharge done. But first time deducted money and rechage was not completed. Kindly resolve my issue.

A person by the name Deepak Kumar approached me via Olx for an ad I had posted recently. He asked me whether I had UPI or google pay and proceeded to acquire my QR code, UPI ID and phone number for the transaction of rs5000 to my account. On call, he asked me to accept the transaction request of rs5000 from mobikwik on my Google pay account, claiming that by doing so, he would be paying me rs5000. In reality, he was attempting to commit fraud by taking my rs5000. When I declined that request, he sent me 2 more requests of rs10 each which I tried to transact but my bank servers didn't respond. Hence, no money was deducted from my account but he told me to check my balance, saying that all my money from the bank account has been deducted. He admitted to taking all the money. However, no money has been deducted yet. I have blocked him and reported him on olx. I request Mobikwik to find out the details of this person so that I may take legal action against him for trying to run a scam via their app.
Attached are screenshots of the same incident.

I am nikunj samwani, for a transaction a month back i was promised to get cashback with all terms and condition satisfying but i haven't received any cashback. I have raised ticket but no reply after 24/08/2019. No solution provided by mobikwik team.
Also i am not able to login in mobikwik on other device, it says due to security reason cannot login into other device. I have raised ticket for this as well but no reply from mobikwik team.

Nikunj samwani

Hi my account is showing disabled.
I tried to add my money through credit card to bank account through your app cashout but instead of bank it credit in mobikwik wallet.. I raised a complaint for the same instead of resolving my issue you guys blocked my account. It showing user id disabled... Seriously too bad experience.

Details

Name - shivam verma
Mobile - [protected]
Email - [protected]@gmail.com
Amount - 18732.78

Kindly unblock my account so that i get my money back

Dear sir, i have transferred amount rs 5000 to mobikwik wallet number [protected] in place of mobikwik walllet number [protected] due to mistake.
So, please refund this amount into my mobikwik account number [protected].
On contacting to that person is not responding by not picking up my call, belonging to mumbai, maharashtra state.
Order no :- [protected]eecfb05.

Also, i had registered complaint at https://www.mobikwik.com/help, but still didn't get any response.
So kindly help me for refunding my money.
Thank you.

Irfan khan

Dear sir, i have transferred amount rs 4515 to mobikwik wallet number [protected] in place of mobikwik walllet number [protected] due to mistake.
So, please refund this amount into my mobikwik account number [protected].
On contacting to that person is not responding by not picking up my call, belonging to mumbai, maharashtra state.
Order no :- [protected]eecfb05.

Also, i had registered complaint at https://www.mobikwik.com/help, but still didn't get any response.
So kindly help me for refunding my money.
Thank you.

Irfan khan

Hello i can’t open my mobikwik acc.
I can’t use the isntant credit rupees from my mobikwik id because it is not open.
The written message on the screen when i try to open mobikwik account is “user is disabled”.
So kindly please resolve my problem and
Call me on my no.[protected].
The customer care no. Is not working.

This to ref no[protected], order id :omk22c9e0710fc1080 amt rs 4611.20. On[protected] @ 18:36 by mobikwik to cash bean (Pc financial). Mobikwik is saying transaction successful but cash bean saying transaction not successful. Money is debited from my account & my bank is also saying that transaction is successsful.

Please help me to came out from this problem and help me to get my money back @ earlier most...

I had transfer money from mobikwil wallet to my sbi account number.
The amount was rupees 960/-
It is showing in the wallet that amount is deducted but i didnt recieved it in my bank account.
I made the transaction on 29 august 2019 nearly 8.30pm.
When i am clicking on the trasaction showin, its shows no invoice data found.
I want refund of whole money as soon as possible otherwise i am gona sue this company and i will demand the compensation too for my work intereption

Hi, my self yuvaraj, today I added money from my credit card to mobiwiki wallet RS 14, 500/- and now if I trying to send the money to my bank account from wallet it says "email id not found in the request even though I didn't make any changes recently and the mail id is already updated against my profile, so please help me out of this issue and my money got locked with the wallet, I need the amount ASAP to full fill my commitments

Reg mob no : +91-[protected]
Reg mail id: [protected]@gmail.com