Claimed

Mobikwik Complaints & Reviews

1
Last updated May 2, 2024
Complaints 7120
Resolved
857
Unresolved
6263
Quick Links
Statistics
Share
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Mobikwik
Customer Service Contacts

Mobikwik Phone Numbers

Phone
+91 93 1392 5342
4535
3182
+91 94 6644 6644
2292
2244

Mobikwik Website

Mobikwik Head Office Address

2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 143

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sashi sahu
from Hyderabad, Telangana
Report
Copy

fraud transaction has been made by mobikwik account holder

Address:Rayagada, Odisha, 765022

Hi team,

Today around 5.18pm my father-in-law received a call from sbi customer executive who is
Actually a mobikwik account holder. He /she took all the details and unfortunately my father-in-law has provided all the debit card details.in few minutes there are 5 transaction happened, and we immediately blocked that card.

Transaction details

10, 389.40 rs — (Trid[protected] @ 5.26br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shubhesh ranjan
from Noida, Uttar Pradesh
Report
Copy

hacked my bank account

Address:Gurugram, Gurgaon, Haryana

My pnb bank account has been hacked through google pay, some unauthorise link came from mobikwik and amount inr 5699 got deducted from my account, but still wallet shows rest amount. I have tried getting in touch with the customer care of mobikwik but no response whatsoever. They have just given me a ticket number : 11930770. Kindly look into the matter and resolve it. Thanks!...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dkipooja
from Noida, Uttar Pradesh
Report
Copy

funds disappeared while transferring wallet to bank

Address:H.No. B/115, Saraswati Kunj, Chipiyana Khurd Tigri, Near Vishal International School, 201301

I tried transferring inr 9611 in my kotak bank account but i have not received it. And money even got deducted from my mobikwik wallet. It is 3rd day now. I tried reaching on customer care and waited over 20 mins thrice on call but call doesn’t get connected to customer care, it keeps me on hold only. I am now getting frustrated.

I have sent emails, made calls, left feedbacks at playstore but yet no replies anywhere. Would...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
Harlive Singh
from Mumbai, Maharashtra
Report
Copy

atm card fraud

Address:214, ek roop avenue, majitha road, amritsar, vpo naushera, Amritsar, Punjab, 143001

Dear sir on 13 august a person claiming to be sbi bank employee took my debit card details by fraud. I lost 10000 rupees to mobikwik in the transaction. At 12:12 pm 14 august i wrote to mobikwik with the complaint but they are not giving me any information. They should have frozen the fraudulent mobikwik account immediately. But i suspect they haven't taken any action. The fraud may actually be a mobikwik employee itself. The police is not...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mamallan Exceptional
from Bengaluru, Karnataka
Report
Copy

unauthorised transaction by a mobikwik account holder

Address:Old Pallavaram, Chennai, Tamil Nadu, 600117

Got a call today and acted like an sbi agent with all my personal details and got my card details processed 79, 998 rupees and it shows the merchant of mobikwik. Please process refund i have raised complaint with commissioner of police and sent the information to mobikwik nodal office.. Yet to get the reply please process on priority. Please let me know what else action i have to do.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tejaswi Pinninti
from Pune, Maharashtra
Report
Copy

money deducted from bank and payment not done

Added icici bank to the mobikwik. Later to place an order from myntra through mobikwik, it initially asked for debit card or internet banking. I have chosen internet banking and entered my login details got an otp to the amount towards myntra, the otp was auto detected and i have submitted. Money got deducted from my icici bank but payment gateway page not responded for longer time. Lost money but order not placed.. Please let me know what...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bâłā Múrùgäñ
from Delhi, Delhi
Report
Copy

amount not credit to bank

Address:600128

On dated 13 august 2019 at 11.30 am. I am trying for send 1298 rs to self account. I done the transaction account balance of mobikwik account deduced but amount not credit to bank account app shows error like no innovice number found. Transaction pending i complaint to app he said we taking action in 24 hours. The day passed but still no reply. Contact operator no receive any call. Still no done any refund....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prashant sngh
from Faizabad, Uttar Pradesh
Report
Copy

someone use my bank account

Address:KANPUR, Kanpur, Uttar Pradesh, 208007
Website:mobiwik

On 4/8/2019 my transaction id f2359959 of amount rs1550 deducted through fraud person. I mention urn no.[protected]. On the behalf of transaction id. I wana to know who use my card... I already complaint in bank n police regarding this. I enclosed some files... Pls cooperate us n my calling number [protected]... I called mobiwik customer care no one recieve the cal..
My atm card numer first six digit 607093 and four digit 9121....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jakal
from Pune, Maharashtra
Report
Copy

illegal transaction

I am a defence personnel who was duped for rs 20, 999/- and 9, 999/- by mobikwik because they allowed a fraud transaction even though i complained them not to honor these transaction on www.Mobikwik.Com on 06 aug 19... Later i sent a mail request to cancel the transaction yet nothing has happened... My credit card number appears but the ip address of the node and the registered mobile number is from a fraudster...

Do not use...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
urvishasangani
from Delhi, Delhi
Report
Copy

for cancel of life insurance policy

Address:Anand Agricultural University, Anand, Gujarat, 388110

I bought insuarance of mobikwik in edlewise policy life insurance but now i can cancel it but how can cancel it.

I contact to customer care 6 times but no one me can answer please i have cancel my edlewise policy so please give me answer.

Please my policy cancel it in 3 days and no process in work now.

Please give me answer as soon as and cancel it....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jakal
from Pune, Maharashtra
Report
Copy

online fraudulent transactions

Please this is my solemn request to any individual who is into online shopping or using online portals... I am a defence officer and pleading you that do not use ww. Mobikwik.com for any transactions...

Its a fraud organisation and allows fraudelent transactions and will dupe you incase you leave any credit card details

Beware beware beware beware beware...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
J
jakal
from Pune, Maharashtra
Report
Copy

allowing fraudulent transactions

I am a defence officer and my credentials speak for themselves... There were two fraudelent transactions which took place through www.Mobikwik.Com for rs 20, 999 and rs 9, 999/- on 06 aug 19 and within seconds i lodged a complaint that someone is doing a fraudelent transaction... Plse donot honour those transactions... Yet the company allowed those transactions...

Please do not use www.Mobikwik.Com... Its a farud and farce...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Debkanta Basak
from Mumbai, Maharashtra
Report
Copy

money debited from wallet but payment on myntra not done

Address:2/106, Jatindasnagar, Belgharia, Kolkata, West Bengal, 700056

I bought some clothes from myntra.com on 9th august, 2019 and did the payment from mobikwik wallet. After deducting the money from wallet the mobikwik payment page did not redirect to myntra and hold into that page for a long time. At last the payment was cancelled and order did not receive from myntra. Then i raised a ticket in mobikwik but they shows previous issue didn't resolve.

Previously i made a payment to sastasundar.com...
+1 photos
Helpful
8 other people found this review helpful
8 found this helpful
2 Comments
Report
Copy
S
Somisinha
from Delhi, Delhi
Report
Copy

online fraud transaction

Address:401107

I, somi arun sinha, aged about 24 years, resident of mira road east, thane, maharashtra, pin code - 401107. I am also a user of your app mobikwik through my mobile number [protected].

On 25/07/2019, three unauthorised and fraudulent transactions has been happened from my debit card bearing no. 428090××××××5990 which linked to my bank account, and duped rs. 9000/-in three transactions as follows:-
1. 25/07/2019 at...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bimalendu Nath
from New Delhi, Delhi
Report
Copy

money actually not debited (rs. 5780) to be refunded to my wallet

Dear Sir
I once again request you to kindly re-check the transaction ID - MK[protected] against Customer ID [protected] dt. 30.6.2019 for a false payment of Rs. 5780. Non receipt of the same by CESC.co. has been confirmed by their electronically generated link-that was shared with you. The link is shared again for your perusal
https://www.cesc.co.n/misclatst/conshome/php.
It is yet surprising to see that Ticket No...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sukkhoo prasad
from Pandua, West Bengal
Report
Copy

recharge of airtel mobile no 9038456357 amount rs 35 on 05/08/2019 at 7.22pm

Address:prantik-1, 1, S.P.mukherjee Road, Titagarh, North 24 Parganas, West Bengal

I have recharged airtel mobile no [protected], recharge amount rs.35 on 05/08/2019 at 7.22pm by debit card othpg 087942 by mobikwik.. Three days have been passed but recharge balance is not credited to my mob. No [protected]. I, therefore, request you please credit recharge balance in my mob. No [protected]. As soon as possible.in this regard your co-operation is appriciated....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chalagala ruth
from Mumbai, Maharashtra
Report
Copy

money deducted from hdfc bank account but did not credit to mobikwik

Address:Hyderabad, Telangana, 500039

I used this app to pay my SBI credit card bill and money was deducted in my HDFC account and the amount was not showing in the credit card its been 24 hours and still there is no transaction showing the amount deducted in the app but the money got deducted and its showing in the bank account is this some kind of new fraud and when will i receive my money i don't find anything any source on app to complain or reach to customer care. Is this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sudhirs30
from Delhi, Delhi
Report
Copy

online fraud transaction - reverse amount - net banking

Address:G Block, Ratan Orbit Indra Nagar Road, Behind CSJM University, Kanpur, Uttar Pradesh, 208026
Website:Fraud Transaction

Dear mobikwik,
Kindly informing you on dated 27.07.19 time 1:07 pm on suspected call from mobile number [protected], [protected] came on my registered mobile number - *, spoke person saying as a agent of sbi credit card bank. They have already having my all personal information exist, after some conversation with online rs. 25000 and rs. 25000 two transaction done from my account. These transaction throe website www.mobikwik.com.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ram Prtap Nirania
from Mumbai, Maharashtra
Report
Copy

jio phone

Address:Street number 15 3rd crossing Abohar near Singh sabha School Rajendra ladies tailor, Fazilka, Punjab, 152116
Website:[email protected]

Sar main a jio phone book kiya tha lekin abhi tak nahin pahuncha main bahut baar koshish kar chuka hoon har baar mujhe koi jawab ab nahin nahin milta batao main kya karun na customer care se baat hoti mere paise bhi kat liye hain koi to jawab do kahan par jaan kuch to batao ya mere paise wapas karo nahin to phone bhejo ek do din mein phone aata hai tu thik nahi to tu paise wapas kar do...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahuldound
from Hadgaon, Maharashtra
Report
Copy

bank balance deducted but no app.shows no invoice number found

On dated 4 august 2019 at 11.30 am. I am trying for send 1300 rs to friend. I done the transaction account balance of bank account deduced but mobikwik app shows error like no innovice number found. Transaction pending i complaint to app he said we taking action in 24 hours. The day passed but still no reply. Contact operator no receive any call. Still no done any refund....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy