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Mobikwik Complaints & Reviews

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Last updated Apr 23, 2024
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Mobikwik reviews & complaints page 144

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D
Dipak Kumar Sikar
from Anta, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about my mobile recharge

Address:Sikar, Rajasthan, 332023

I am compalaining about my mobile number [protected] recharge.
I did a recharge which could not be done but the money was withdrawn from my bank account.
I did a recharge of 1 august 2019 which could not be done but money was withdrawn from my bank account, but mobikwik has not yet returned my money.
Mobikwik has marked the refund but has not yet returned/refunded in my wallet/bank account
Please look at it and...
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R
Rg080691
from Pune, Maharashtra
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transaction failed but deducted money from bank

Address:Mangalwar Peth, Pune, Maharashtra, 411011

Dear sir,

I paid 620 rs from bajaj wallet (Thrugh mobikwik) electricity payment but transation failed msg received from that time but at the same time 620/- rs deduct from account, i tried so many times contact to customer care but no response from custmer care service, request you to please solve the problem as soon as possible & refund my amount....
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N
Nickforname
from Delhi, Delhi
Mar 26, 2024
This thread was updated on Mar 26, 2024
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mobikwik boost loan misusing contacts list

I have taken a loan from boost offer mobikwik, i have paid 8 emis on time but since last 2 months i couldn't pay as i am out of work. But i am trying my best to pay asap, on 1st august they misused my contacts list. Which the app access stating need to access contacts list for creditworthiness and convenience of recharge and all. They randomly called 5, 6 people from my contacts and said the i have taken a loan and not paying an all that...
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D
Dipak Kumar Sikar
from Anta, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about my mobile recharge refund

Address:Sikar, Rajasthan, 332023

My name is amit and email is' amitrj53. [protected]@gmail.com'. I am complaining about my mobile no.[protected] recharge. I did recharge which was not done but my account was withdrawn 186 rupees. I did not refund order no. Mbk[protected]. The mobikwik still mark refund but do not refund my wallet/bank accounts. Please look back this. Please report this problem as soon as possible....
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S
Saahil Chavan
from Delhi, Delhi
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security pin is blocked

Address:Dapodi Pawar wasti near vittal mandhir, 411012
Website:Mibokwik

3rd class service not provide properly service and not solved my problem till now it been 1 week i am complained by my issues is not solved this company should me taken a strictly action they are only tell us we will help u and all but they are not helping my money is with the mibokwik and i can't pay the payment to any merchant or any store... And i cant take out my money too they are not providing the services properly and doesn't have...
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P
Puppi Muthiah
from Keelakarai, Tamil Nadu
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amount debited multiple times but transaction is not successful

Address:Coimbatore, Tamil Nadu, 641014

I have been tried recharging in mobikwik upi... It was saying that not able to connect.. But my amount has been debited 4 times.. I have started a ticket in the app too.. But only once my amount got credited... The remaining 3 transactions are still pending... Kindly do acknowledge at the earliest... I have been using the app for the first tym and got irritated much... Please do the needful at the earliest...
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R
Ruma786
from Delhi, Delhi
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fraud on credit card

Address:hanamkonda, Warangal, Andhra Pradesh, 506001

On 24th july i got a call, that person claimed to icici employee. He was knowing all my card details. I didnot belive him but he gave his employee id and and generated otp on my mobile my bad i told that otp to him. He transfered 31, 500 rupees to his mobikwik app. Immediately i blocked my card and reported it to icici on same day bu i dont have any updates from them.
Please i need your help to get back my money. I have a call recording....
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P
Prakash Mangalwadekar
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loan credited to my wallet without my request

Address:411017

Hello,

This is regarding my bajaj finserv emi card, i have received rs.10000 in my mobikwik wallet on 9th jul without any request made from my side.

I was shocked when i got sms saying that my 1st emi of rs.1775 is due on 2nd aug. I also spoke to bajaj customer service and also followed with them on emails but they are not providing any solution.

I can confidently say that i have not opted for...
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D
Deeprateek
from Mumbai, Maharashtra
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amount not paid to my electricity bill

Address:72 Agrasen Nagar, Chittorgarh, Rajasthan, 312001

I paid my electricity bill worth rs 6140 on 25/7/2019.
But due to some technical problems my recharge got failed. My money had been deducted from my bank account which i havent got back yet.and not to refund to wallet or bank account.
They are not even recieving my call. Pleasee to solve my problem and one thing more mobikwik is i have ever used.

My no is [protected]
My bill is . AVVNL...
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M
Mj Sharma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount dr from my mobikwik wallet but not credit in merchant a/c

Dear grahak seva team
I pay 2550 rs via my mobikwik wallet registed with m.no [protected] at lohgarh hp petrol pumb (state-haryana distt-panchkula city-pinjore). At the time of payment mobikwik dr 2550 rs from my wallet date[protected] order id no[protected] but at time of payment merchant not received any credit msg and also say we have not received any payment from your side.i complaint 10 times on mobikwik need help center...
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D
dikshitabothra
from Anupgarh, Rajasthan
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fraud happen

So a fraud happen with me on dated 30/july/2019
so i received a call saying that i am selected for axis bank and to fulfill some of their formalities to fill a form and to pay rs 25 for the online form. and have to fill the form today only i.e. on 30 july 2019 so as per the instructions i filled the form and the payment details for rs 25. but when i entered my otp the amount deducted is rs 5025, and the again within a minute or 2 again...
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T
Thrthika
from Bengaluru, Karnataka
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refund amount not yet received

Address:560057

We tried to pay bwssb bill through mobikwik, but the amount of 1517/- is deducted from my bank account. But bill is not paid and refund amount not received. Kindly refund the amount immediately. We experienced poor service. Kindly do the needful immediately. There is no proper response from your end and there is no proper customer care number in the website. Kindly look into it and resolve the issue....
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Address:Sai Sadan House no. 551, Sector 8-B, Chandigarh, 160009

I paid icici bank credit card bill through your upi portal of mobikwik for a consideration of rs 42, 000/-paid in respect of my credit card of icici bank being xxxx xxxxxx x 5007, from chandigarh, on july 11th, 2019, vide online mobile transaction from your mobile portal [of my client’s mobile number [protected]] vide id mbk[protected] and reference id kkbk[protected] and the same was deducted the same day from client’s bank account. br...
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J
Jai Kumar Tiwari
from Marhaura, Bihar
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amount has been deducted but mobile couldn't be recharged char

Address:Patna, Bihar

I had tried to recharge my bsnlmobile number [protected] with special recharge of ₹99 through mobikwik by debit card number 95#25 of uco bank on 27/07/2019 and amount was deducted but mobile couldn't be recharged. This is second consecutive time when this happen in a week. Therefore, you are requested to dissolve the issue by refunding the amount into my same account....
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K
kirankumar chauhan
from Mumbai, Maharashtra
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upi transaction

Address:ROHITVAS BHAVDA POST KHUDAD TA VIRAMGAM DIST AHMEDABAD, Ahmedabad, Gujarat, 382150

My upi transection id is[protected] and amount is 1936 and my transaction date is[protected]:15pm and not solution from[protected]:50am and mobikwik all staf no help me and speak for wait 24 hourse please help me i have a pay electricity bill pay and no solution for mobikwik after 25 day and spek refund money for today and i have a daily call for mobikwik and also reply for wait 24 hourse please help me...
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J
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount not credited to the recipient

I had made an electricity bill payment on 21st july, but the amount hasn’t been yet credited to the operator.

I had registered a complaint at bbps in help section as per suggested by the support.

But there was no worthy response.
I tried reaching the customer care, but all the contact numbers as well as mails are invalid.

This is very poor service from mobikwik.
I would like to...
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V
vish05
from Delhi, Delhi
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regarding bill refund

Address:Sindhi colony gali no 5 near balakdham mandir khandwa, Sindhi colony gali no 5 near balakdham mandir khandwa, 450001

I paid my electricity worth rs 2162 on 23/7/2019.
But due to some technical problems my recharge got failed. My money had been deducted from my account which i havent got back yet.
They are not even recieving my call. Pleasee to solve my problem and one thing more mobikwik is probably the worst app i have ever used.
It shows how they handle their customers
My no is [protected]
My bill is 11672144...
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S
SandyRJ
from Samalkha, Haryana
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recharge not successful

Address:Ambala, Haryana, 133001

I am using a mobikwik wallet as 1st time in feb19
I will done my recharge of my jio no for rs 449 on 1feb19 evening..
Payment of 449 will deducted from my account but recharge will not done.. From the date 1feb19
Mobikwik will not help for this refund.. I have done mail on mobikwik official id to lodge complaint and refund my money back... But till date.. No reply...
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J
Jai Kumar Tiwari
from Marhaura, Bihar
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payment has done but recharge still awaited

Address:Patna, Bihar

I had tried to recharge my bsnl mobile no. [protected] on yesterday i. E. 25/07/17 through mowikwik wallet but recharge could not be made and rs.99 was deducted from my mowikwik wallet. Therefore, i request you to kindly solve my issue with either recharge my mobile or refund the said amount. I am yourbold user and expect you to take it seriously and maintain my believe regarding mowikwik....
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N
Neha838
from Mumbai, Maharashtra
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fraudulent activity credit card

My father received a call claiming to be from sbi. They (The caller) confirmed his kyc details and asked for further verification - such as alternate credit card, as a reference point. My father gave the credit card number and refused to share any other detail. On completion of the call he receives 3 text messages of three transactions each of 39999 towards mobikwik. None of these three transactions were authorized by him. These are fraudulent...
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