Mobikwik Complaints & Reviews

I got call from 2 numbers [protected] and [protected]. They said they are calling from sbi bank credit card branch. They had all my personal details: my date of birth, pan card details, personal and office address, card details, expiry month and my transaction billed amount details. They said they are extending my credit limit, and asked for otp that came on my mobile. I shared they otp, and they made a transaction of 39956 rupees using mobikwik website. They have also changed the password for my online account.

I raised a complaint with sbi[protected] and with mobikwik[protected]. But i am afraid i will not get back my money. Please help.

On[protected] i received a call from a no. Saying that they are calling from rbl bank credit card service. And asked about credit card queries. I refuse to gave the details. They have furnished the following details. Card number, name, email. Due to that i have provided the otp. 50000 rupees swiped to their mobikwik account.
This transaction was not done by myself. So please raise this issue and resolve.
Thank you.

I have transfer ₹10, 000/- to my mobikwik wallet for transferring to my bank account. When i'm trying to transfer money from "wallet to bank" have got the error "email id not found in the request". Whenever i'm not changing my email id from mobikwik account, using same mail id, but still got the error.

If you are not responding then i will put case against you on mobile court.

Dear sir/madam,
Yesterday I have paid zip pay bill amount of Rs:250.08 . Order id-mbk51658773 money is debit in my account and not deduct zip pay amount, bill is opned in my wallet app, There no responses from mobikwik team,
so I need to raise a complaint, I need a resolution as early possible,
today is my due date

my name medarametla vinod mobile [protected]
[protected]@gmail.Com

Very intelligent fraud mobikwik
Payment take immediately but refund process not done. Customer care no not working. All people bank details share and take money. Then raise a tickets that is useless. Fraud fraud don't play with human. Mobikwik app cheater. Overall i am transfer amount not credit opponent party but my amount deducted immediately. This is already planned. Intha pollapuku pichai edukkalam

Helo sir my registered mobile number is [protected].. My loan front loan id is 919119 the payment is complete rs 6100.98. Payment is success but merchant cant get the payment i will pay another payment still now no refund please arrange refund please.. I adk loanfront customer care he says ask mobikwik zookpay payment failed so only i ask you... What can i do i attach the payment screenshot please help me refund my money.
My registered email id is [protected]@gmail.com
My registered mobile number is [protected]

Please help me i need urjunt medical emergency

My mobikwik account is blocked. I trying to login it displays message as "user is disabled".
My money of rs.106- is pending in mobikwik wallet. Neither no one is responding on mobikwik helpline number nor i can lodge complaint to mobikwik due to account blocked by mobikwik.

Pls activate my account as soon as possible.

Mobikwik id - [protected]@gmail.com

Rs 7500 stuck in my wallet i was transferring amount to my cousins bank account as he needed very urgently but i couldn't because of your non-conceptual policies. If withdrawing money from bank to wallet does not require kyc then why it require's for transferring from wallet to bank???. Rs 7500 is not a small amount it's someones half of the monthly salary so don't play with peoples emotions kindly do the needful.

7 hour crossed i mailed about it in [protected]@mobikwik.com but still their is no response from your end, if this is the you you treat you customers better to raise the issue in a social media if required

My mobikwik account is blocked. I trying to login it displays message as "user is disabled".
My money of rs.101.61/- is pending in mobikwik wallet. Neither no one is responding on mobikwik helpline number nor i can lodge complaint to mobikwik due to account blocked by mobikwik

Registered email id - rg. [protected]@gmail.com

Enable my mobikwik account

Please stop my transaction which is done on today from my credit card number is [protected] this transaction done by a fraud person amount is 19999 please stop this transaction . Who has person will not able to collect the amount kindly resolve the same on urgent basis .l hope your positive reply .and share your customer care no so that we can able to talk with them.

Please stop my transaction which is happen today by my credit card no is no is [protected] amount is 19999 this is a fraud transaction .so I am request to please stop the same and let us know who is that person which work is done . please let me know this person name and address .
I am share some screen of my transaction details kindly see this and resolve the same on earliest.
Also send your customer care no so that we can talk with them and able to talk in hindi

I have paid Rs.1299/-throught citibank credit on 07/09/2019 to Maha Sale for apple iPhone8 by paytm. Got message from Paytm paid Rs.1299 to Maha saleat Sept 7 2019 15:53:09 using paytm balance. But Ididnot receive any messages regarding delevery of iPhone. So please do the needful either to receive the iPhone or to get back the paid amount of Rs.1299'

with regards
D V Shyamsundar

I recharged my jio no - [protected] this morning. I didn't get my recharge done. Money is deducted from my card but the recharge is not yet successful. They have written that it is in process or else your transaction money will be returned. But nothing has been done till now. Please look into this issue and resolce it as soon as possible. Or else return my amount.

Hello i pay a loan emi rupess 1797 every month on mobikwik first time late due some emergency today i get call from your excutive he talk like very bad abused my family i go complain against this type person working this company also company given this type of training i any not pay emi you fined the penalty also take a legal action but mobikwik threatened me im going toh complaining...
He recovery boy number [protected]
He said me name is surendar

I have opened my wallet account with mobikwik, but cursing myself as they are very unfriendly and insensitive. After locating contact number from their website, for the last 1 hour i m listening the music. No customer care person is coming on line. I have sent various grievance messages on their app in my mobile, but none is resolved. This is ridiculous. I have actually cashback issue with them which i did not receive as per their promo code.

I have been trying to contact them for the last one month and left many messages on their app, but in vain. I have made hard comments that they are and not customer-friendly and not calling me back in spite of various messages and emails. I felt cheated by their cash back system and i felt it because you people are not listening nor call back. I again request that a responsible person from mobikwik should contact me immediately.

Kishore kumar
Email id: [protected]@yahoo.com

My last transaction of 17-sep-2019 rupees 17018 rs, i use mobikwik upi to bank account of canara bank is showing successfully done but today the account holder is very tensed that money is not reached to his account. When i checked into my mobikwik history it's not showing invoice summary. If mobikwik is not transferred money to account then refund my money. I also tried to contact mobikwik customer care on no. [protected] there is no answer only ivr recording was asking me to hold. I'm really fed up with mobikwik. T. I'm requesting consumercomplaints.in to take an specific step against mobikwik.

3/08/2019 purchase subject: mcupos 08aug0908 card no.: 5497xxx0xxxx2206 08aug19 090836 mobikwik inr2nd floor office ref:[protected] 749.00
13/08/2019 purchase subject: mcupos 08aug0858 card no.: 5497xxx0xxxx2206 08aug19 085815 mobikwik inr2nd floor office ref:[protected] 533.00
13/08/2019 purchase subject: mcupos 08aug0903 card no.: 5497xxx0xxxx2206 08aug19 090321 mobikwik inr2nd floor office ref:[protected] 1, 418.00
13/08/2019 purchase subject: mcupos 08aug0913 card no.: 5497xxx0xxxx2206 08aug19 091310 mobikwik inr2nd floor office ref:[protected] 497.00
13/08/2019 purchase subject: mcupos 08aug0916 card no.: 5497xxx0xxxx2206 08aug19 091631 mobikwik inr2nd floor office ref:[protected] 610.00

I was tranferring rs 2600 from mobikwik to beneficiary account. I didnot allow me to transfer without kyc. I tried to do it online but didnot allow so i tried stores option. I selected mr bimal dey jadavpur stores. It gave me pay option. I thought since beneficary details was already added i thought my money will be transferred to my beneficiary. But instead to my surprise my money got transferred to bimal dey. I called this person he said he is no agent and he gossips in a tea shop in jadavpur and he donot know how his number is added to mobikwik agent. And he never used mobikwik. Now my money is fraud. What i am i supposed to do. I tried raising ticket and ofcourse the its a very unfriendly interface and my ticket is due two days to be resolved. I have like no hope of getting my money back. This is a utter fraud...

Hi mobikwik what are you doing...if anyone missed one emi means you will call their relations & spoiling their names???your executive speaking in bad words & giving torcher...how you copied my all contacts & asking emi with my relations & friends...this against law...if I paid emi once..did my bad name will erase from my relations???for 4000 you spoiled my life...I'm going to attempt suicide...you are the main reason...100 % you only ...I will complaint with written...friends don't take loan from movikwik..

Dear Consumer Complaints Team,

Please consider my complaint at high importance, an amount of 10400 was added to Mobikwik Wallet to my Mobile Number [protected] later i transferred to Bank, But Amount of 8325 Debited from wallet but not credited to my bank account ..

please resolve this query at earliest, Moreover this Mobikwik has no Support Team or Customer Care Number to resolve query ...

Pls help to resolve my query and credit my 8325 back to wallet and to tranfer the same to my bank account ...