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Mobikwik Complaints & Reviews

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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 144

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S
suman_36
from Kolkata, West Bengal
Aug 27, 2019
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Address: 700143

As per order id [protected] dated Fri, 9 Aug 2019, 08:10 AM an amount of 608/- was paid through card and refund of the same was initiated by Everstylish on 24 Aug 2019. However the said amount of Rs.608 has not yet been credited to the bank account (SBI).It's been more than three days now the money has not yet been refunded to the bank account although while contacting customer care, they assured of getting it refunded with two days (48 hours). Will the money at all get refunded, if yes then when???
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    Chandrasekhar Kondayyapalepu
    from Mumbai, Maharashtra
    Aug 27, 2019
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    Address: Hyderabad, Andhra Pradesh, 500011
    Website: Mobikwik

    In my transactions one mobikwik fraud account holder, cheated me and took 800 rupees cash from my account, and that person denieing to pay back pls resolve the issue, pls get back my money to my accoount, this transaction occurs on august, 26th (Yesterday) im unable to recover my money back pls find him and get my money back please, i'm requesting..
    Mobikwik customer support has been notified about the posted complaint.
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      Pawan39
      from Nashik, Maharashtra
      Aug 26, 2019
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      Address: Bangalore

      I was cheated by a mobikwik user, i have made a complaint to mobikwik but they have no time to reply on [protected], i have also made a police complaint. The person who has done the fraud his mobile phone is yet operating. If mobikwik wants they can trace the fraud person. And reverse the fraud transactions. But they are not emailing nor are they answering the call center number.
      Mobikwik customer support has been notified about the posted complaint.
      My complaint against mobiqwik is that received a call for cash back on phone pe then in phone pe when i opend mobiqwik link asked for otp for cashback whn i submit otp mobiqwik deducted 1999/- rs from my bank account.i will file the case against mobiqwik trsctn id HDF29470C616A460D826E4940884CAD5F i want my money back Myself advocate Vikram singh
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        R
        Ramesh Rathinaswamy
        from Mumbai, Maharashtra
        Aug 26, 2019
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        I made 6 attempts to recharge my mobile number [protected] one on 3rd, 2 attempts on 5th & 3 attempts on 13th august 2019. But all attempts ended in futile. Every time rs 319 has been deducted from my account. I received a message every time that the money would be returned to my account after one week. Sofar rs 1914 has been deducted from my account.
        Even after 20 days of my first attempt, i have not received back any money. I request to kindly verify and arrange to send back the money to my account from which it was deducted.
        For any queries in this regard you may contact me over [protected].
        Ramesh.
        Mobikwik customer support has been notified about the posted complaint.
        On 17 AUG 2019 at 14:28 received a call from mob no

        [protected], [protected] to redeem my credit card points.

        Took my credit card details & made an unauthorized transaction of Amount Rs 37673/-


        Here By Requesting for refund
        1- Sir I do the DTH recharge and receive cash back offer but not add in mobikwik wallet. Please solve problem.
        2- I do the recharge in the today morning but recharge not show in TV
        I have made payment against electricity bill of Rs. 3812.00, it was
        failed at the time of transaction, wallet amount of Rs.50, has been
        not received, but bank amount Rs. 3762 has not received against order
        no. MK[protected] dt. 13.08.2019, plz arrange to refund my amount.
        slmeena83's reply, Aug 27, 2019
        other document attached
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          K
          K C Manna
          from Kolkata, West Bengal
          Aug 26, 2019
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          Address: Purba Medinipur, West Bengal, 721636

          On 23rd august nearabout 10.30 pm i transfer 45000 to my clients account. Then i saw transaction was succesfull and my bank deduct the same amount from my account. Bt till now 26th august mrng the receiver did not get the money. On 24th with apps help option i lodge a complain. Then i got a ticket no. And i get a messege from helpline that within 72 hrs the problem will solve. Now today 26th august 11.41a. M. I did not get my money back.
          Mobikwik customer support has been notified about the posted complaint.
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            A
            anupraj4u
            from Roorkee, Uttarakhand
            Aug 26, 2019
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            Address: Staff Quarter No 01,, Khosla International House, IIT Roorkee, Haridwar, Uttarakhand, 247667
            Website: www.mobikwik.com

            Sir,
            I paid 2700 rps from mobikwik account on dated 19th august, 2019.

            Amount of rs. Deducted from my account but bill is not paid yet. Please refund my money.

            I again paid 2700 rps from my paytm account on dated 24 august, 2019. This payment is done. But my mobikwik payment is not done. Pls refund my money. Please check.

            Thanking you,

            Anup
            Mobikwik customer support has been notified about the posted complaint.
            Aug 28, 2019
            Updated by anupraj4u
            Guys today i get one phone call from [protected]. he said he is form mobikwik. He is hacker. Pls share this numbers and aware for this.. some more number is [protected]/ [protected]/ [protected]. all these number is forder agent. they don't know who I am. I will find all the details about him. All will be catch soon.. Guys pls aware and not use mobikwik and never ever pick up these call. Please see the attachment. from these number i get call again and again. they are hacker. they asking my personal details. pls aware all off you.

            Thanks

            2 fraud transaction done with my debit card on 22 Aug 2019 or 9 Aug 2019.

            the amount was 3500 or 1700.

            i need a quick response on this.
            This company wallet very fraud not hlep caustamer care and rechage time any other charges not transafer wallet acount to bank acount and not respons hlep number total 420 campany kwal paisa lootta hain...
            Sir,

            My this issue is not solved . I am getting so many calls from unknown numbers. The numbers are [protected]/ [protected]/ [protected]. They said the are mobikwik agent and asking my password. send details of bank. I did not give it. My account also blocked. I cant open my mobikwik account. i did not get msg also. its totally fraud. This mobikwik is very unsafe and ridiculous website/apps. I can't complain now. mobikwik don't have customer care. Guys don't use mobikwik. I am already disappointed. Loss of rs. 27000.
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              R
              Ratandeep Gupta
              from Mumbai, Maharashtra
              Aug 24, 2019
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              Address: Muftiganj rly station, 222170

              Rs 59123 hack from my credite card by given mobile no.this [protected] today 24 august 2019 so i Irequest to you plz help me.my credite card is hdfc bank which blocked today from given mobile numbe which informe me that is related club factory I call him to understan the club factory custmor care which search by google by me and 59123 rs hack by given mobile number
              Mobikwik customer support has been notified about the posted complaint.
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                Y
                Yogesh__01
                from Delhi, Delhi
                Aug 23, 2019
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                Address: 170 old housing board, Bhiwani, Haryana, 127021

                On 22 august i transfered 7200rs from my mobikwik account to my punjab national bank account and transaction charges was arround 280rs. But the money was not yet transfered to my bank account. And it was deducted from my mobikwik account. And in history it was showing no invoice found. This transaction was very important to me. I want this resolved as soon as possible. My mobikiwk id - [protected]@gmail.com
                Ticket id[protected]
                Mobikwik customer support has been notified about the posted complaint.
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                  D
                  Dineshsabharwal
                  from Narnaul, Haryana
                  Aug 23, 2019
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                  Some one call us. I have face wallet fraud of rs. 10000. On 17 august 2019
                  With bajaj emi. Plz help us to stop this payment i have received a call. He says if you want to continue bajaj emi card for future than you have enter rs. 10in you wallet a/c after a few minutes it converted in10000 rs. How it was done i don't know about this. After some hour we have received a sms from bajaj fines for latest a emi f rs[protected]*6). So plz help us for stop this payment for use. I also don't know who has done this and the one whohas done this has buyer a gift vvoucher which going to be delivered by monique. I wants to stop this dilevery
                  Mobikwik customer support has been notified about the posted complaint.
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                    Dineshsabharwal
                    from Narnaul, Haryana
                    Aug 23, 2019
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                    Some one call us. I have face wallet fraud of rs. 10000. On 17 august 2019
                    With bajaj emi. Plz help us to stop this payment who use this amt. I have received a call. He says if you want to continue bajaj emi card for future than you have enter rs. 10in you wallet a/c after a few minutes it convertin10000 rs. How it done i don't know about this. After some hour it we have received a sms from bajaj fines for latest a emi f rs[protected]*6). So plz help us for stop this payment for use. Who have cr in account
                    Mobikwik customer support has been notified about the posted complaint.
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                      N
                      nitinkumarsoni
                      from Meerut, Uttar Pradesh
                      Aug 22, 2019
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                      Address: 592 GHA / 84 Rajeev Nagar, Ghosiyana, Telibagh, Lucknow, Lucknow, Uttar Pradesh, 226002

                      Sir,
                      My money fraud of indusInd Bank of mobikwik transaction ID 566460 received by indusInd Bank office for use of complaint in paytm.
                      Police complaint already done yesterday.

                      Some cases of money transaction Fraud by my credit card of Indusind bank as 20 Aur 2019 at 18:18 Hrs :-

                      1). ECOMM txn of INR 19999.00 at HTTP//WWW.MOBIKWIK.COM on Credit Card ending xx8002. Reference # NET_[protected] .

                      2). ECOMM txn of INR 30000.00 at HTTP//WWW.MOBIKWIK.COM on Credit Card ending xx8002. Reference # NET_[protected].

                      3). ECOMM txn of INR 30000.00 at HTTP//WWW.MOBIKWIK.COM on Credit Card ending xx8002. Reference # NET_[protected].

                      4). ECOMM txn of INR 15000.00 at HTTP//WWW.MOBIKWIK.COM on Credit Card ending xx8002. Reference # NET_[protected].

                      Total four fraud transaction on the name of Mobikwik.
                      Please stay these transaction and request you that refund my money.

                      One snapshot of message is sending for your information.

                      I hope that refund my money.
                      Mobikwik customer support has been notified about the posted complaint.
                      Aug 22, 2019
                      Updated by nitinkumarsoni
                      Please see above mentioned details.
                      Fraud transaction by Mobile number [protected] on the name of mobikwik
                      All fraud transaction type above. Please help me. And refund my money of credit card. Police complaint already done by applicant.
                      Sms snapshot attached with this complaint.

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                        S
                        subhajitc7
                        from Delhi, Delhi
                        Aug 22, 2019
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                        Address: Arambagh, West Bengal, Hooghly, West Bengal, 712602

                        Hi,

                        My father got a call today, stating the person is from SBI. They need my father's SBI debit card no as the card is blocked. So my father told him the no. Then they said they will unblock it, for that one otp will come in his mobile no. He gave the otp. At the end of it they deducted 30000 Rs. The transaction numbers was [protected]. Account no of SBI [protected].

                        Can we get help for this please.
                        Mobikwik customer support has been notified about the posted complaint.
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                          ritesh095
                          from Mumbai, Maharashtra
                          Aug 22, 2019
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                          My transaction was failed but money was deducted from credit card and mobikwik claim money from the card also money not credit and my account and my account is being disable amount is - 52251.05 on date 12.08.2019,
                          Register mobile nom-[protected]

                          Also in my account there is amount in wallet and when i complained regarding issue they have disable my account,
                          The amount is not refund..

                          I am writing mail but did not get any response
                          Mobikwik customer support has been notified about the posted complaint.
                          Aug 22, 2019
                          Updated by ritesh095
                          transition reference nom-355937
                          Sir, money has been deducted twice from our account but has not returned, that too is for 2300 rupees and the other is for 239 rupees, please tell me that I will do a police complain on this site.and second thing this amount deducted is not invoice showing.
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                            Shilpahora
                            from Mumbai, Maharashtra
                            Aug 21, 2019
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                            Address: Mb road infront of dr jain hospital, Jharsuguda, Odisha, 768201

                            Yatra transfer my rail booking amount to mobikwik which i have paid to yatra from my mobikwik wallet transaction date 18, 8, 2019, transaction id[protected]. I have raised a complain regarding my refund which is showing me in my wallet that mobikwik received a amount from yatra 2245 is still not refund to my axis bank account please refund as soon as possible. It’s not easy to earn money which you are giving.
                            Mobikwik customer support has been notified about the posted complaint.
                            Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
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                              prasad uu
                              from Hyderabad, Telangana
                              Aug 20, 2019
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                              I have placed an order for nike sandals on Ajio.com on Aug 5th 2019 at 7:01Am.. i paid amount thru Mobikwik wallet and after that page showed some error and i have raised ticket no 11830432 on Mobikwik which they closed saying Ajio.com said they have received the money and When i raised a complaint on Ajio.com with complaint id COM[protected], they closed the ticket saying they have not received money from Mobikwik ... PLEASE DONOT USE AJIO.COM & MOBIKWIK WALLET AND SAVE UR MONEY, OTHERWISE YOU WILL SCREWED AND BECAME FOOLS LIKE ME... I request some one to help me how to report this fraud to right authorities who can take action aganist these Fraud Websites
                              Mobikwik customer support has been notified about the posted complaint.
                              Hi .I was using Mobikwik wallet previously aroung 2 years back .but than it got disabled, might because of wrong password . i want to re activate as its linked with my bajaj finsev wallet .My mobile number is [protected] and my e mail address -dr.[protected]@gmail.com
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                                S
                                Sanjay2965
                                from Mumbai, Maharashtra
                                Aug 20, 2019
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                                zip payment

                                Address: Hisar, Haryana, 125001

                                The bill generated 149 rs. With due date 5th aug and i am trying to make payment but technical error is shown everytime. I made the complaint with customer support on 4th aug with detail and proper attachhment but till date there is no solution provide moreover wallet levied penalty on penalty. What the customer care us. There is no concern no. Where one can talk or no customer aasistance.
                                Thanks
                                Sanjay arora
                                [protected]...
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                                oman sayyed
                                from Mumbai, Maharashtra
                                Aug 19, 2019
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                                Address: F. NO. 303, AMEER TOWER, GMC HOSTEL ROAD, ROYAL MARKET, Bhopal, Madhya Pradesh, 462001
                                Website: www.mobikwik.com

                                I was trying to pay my electricity bill using mobikwik app but the transaction get failed and the same amount was deducted from my bank account. Mobikwik is really a fraud. There are hundreds of complaint against the company but they are easily doing their business.

                                And i had also contacted to the costomer support services of mobikwik, but i didn't get any positive response from them. The last date of the bill payment was already out and now i will be fined. Kindly help me out from this
                                Mobikwik customer support has been notified about the posted complaint.
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                                  A
                                  Anuradha Mansinghka
                                  from Mumbai, Maharashtra
                                  Aug 19, 2019
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                                  Inr 20, 000 was debited from my account by fraudsters and the text message said it went to mobikwik. Please look into this and return my money. I don't even have an account on this app, i don't know who took such a hefty amount from my account. I have lodged an fir too and has brought this forward to the concerned bank as well. However, help from you people will definitely make a difference and i will get the money back.
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    A
                                    akashjn22
                                    from Bengaluru, Karnataka
                                    Aug 19, 2019
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                                    Address: 247001

                                    I had made many UPI transfers through UPI but many of them fails without any reason.

                                    Money gets deducted and donot gets refund back to either account even after many complaints aginst mobikwik.

                                    Till now, 7 UPI fails for rs 7000 and there is no response. Atatched the photos o[censored]pi history in last mon th from jul 19 to jul 17.

                                    SInce many UPI are take place, it is not necessary to capture bank statement as this should be tracked by mobiwik itself and not our responsibility.

                                    All the red mark and yellow mark clear indicates that amount is freezed and there is no confirmation of these transactions at their end.
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      I
                                      irtaza
                                      from Mumbai, Maharashtra
                                      Aug 18, 2019
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                                      Resolved

                                      Address: 180/6 juhi lal colony kanpur, 208014

                                      It is showing in history that rupees 10389.40 has been transferred to the account.
                                      But money is not recieved in my account and deducted from my mobikwik wallet.
                                      My account number of paytm in which money should be recieved is[protected].
                                      My mobikwik account name is irtaza hashim
                                      And email id is irtaza*[protected]@gmail.com.
                                      Its very urgent.
                                      Please resolve it as soon as possible.
                                      This is second time, i stuck in the same problem.
                                      I am gonna complaint against mobikwik company.
                                      Because of this problem, i have to deal with many issues. And most impotantly my time wasted because of your survour issue.
                                      Its better that you resolved the issue
                                      Otherwise i am gonna sue you.
                                      Aug 18, 2019
                                      Complaint marked as Resolved 
                                      Mobikwik customer support has been notified about the posted complaint.
                                      I have transferred 14214 Rupees in an account but it is not recevied in that account due to this I have to bear huge loss someone is thought about me fraud and that's why I want to my refund my amount with some penalty because I have to bear loss. Please take action as well as possible...
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