Mobikwik Complaints & Reviews

On 4/8/2019 my transaction id f2359959 of amount rs1550 deducted through fraud person. I mention urn no.[protected]. On the behalf of transaction id. I wana to know who use my card... I already complaint in bank n police regarding this. I enclosed some files... Pls cooperate us n my calling number [protected]... I called mobiwik customer care no one recieve the cal..
My atm card numer first six digit 607093 and four digit 9121.

I am a defence personnel who was duped for rs 20, 999/- and 9, 999/- by mobikwik because they allowed a fraud transaction even though i complained them not to honor these transaction on www.Mobikwik.Com on 06 aug 19... Later i sent a mail request to cancel the transaction yet nothing has happened... My credit card number appears but the ip address of the node and the registered mobile number is from a fraudster...

Do not use mobikwik portal at any cost... Fraud website... No money has been reimbursed to me

I bought insuarance of mobikwik in edlewise policy life insurance but now i can cancel it but how can cancel it.

I contact to customer care 6 times but no one me can answer please i have cancel my edlewise policy so please give me answer.

Please my policy cancel it in 3 days and no process in work now.

Please give me answer as soon as and cancel it.

Please this is my solemn request to any individual who is into online shopping or using online portals... I am a defence officer and pleading you that do not use ww. Mobikwik.com for any transactions...

Its a fraud organisation and allows fraudelent transactions and will dupe you incase you leave any credit card details

Beware beware beware beware beware

I am a defence officer and my credentials speak for themselves... There were two fraudelent transactions which took place through www.Mobikwik.Com for rs 20, 999 and rs 9, 999/- on 06 aug 19 and within seconds i lodged a complaint that someone is doing a fraudelent transaction... Plse donot honour those transactions... Yet the company allowed those transactions...

Please do not use www.Mobikwik.Com... Its a farud and farce organisation

I bought some clothes from myntra.com on 9th august, 2019 and did the payment from mobikwik wallet. After deducting the money from wallet the mobikwik payment page did not redirect to myntra and hold into that page for a long time. At last the payment was cancelled and order did not receive from myntra. Then i raised a ticket in mobikwik but they shows previous issue didn't resolve.

Previously i made a payment to sastasundar.com and that time also same happened. After some weeks i got the refund.

But mobikwik is doing a very bad job with their customers. Please refund my money this time as soon as possible.

I, somi arun sinha, aged about 24 years, resident of mira road east, thane, maharashtra, pin code - 401107. I am also a user of your app mobikwik through my mobile number [protected].

On 25/07/2019, three unauthorised and fraudulent transactions has been happened from my debit card bearing no. 428090××××××5990 which linked to my bank account, and duped rs. 9000/-in three transactions as follows:-
1. 25/07/2019 at 04:57 p. M., - rs. 3000/- txn id [protected]/16:[protected].
2. 25/07/2019 at 04:58 p. M., - rs. 5000/- txn id [protected]/16:[protected].
3. 25/07/2019 at 04:58 p. M., - rs. 1000/- txn id [protected]/16:[protected].
(Do refer bank statement for reference) regarding that i have lodged my complaint with my concerned bank and mira road police station.

Where bank informed me that the said amount of all unauthorized and fraudulent transactions transferred to mobikwik user mobile no. [protected], bearing mobikwik txn id :
1. Rs. 3000/- - 58e7fb347f5a5.
2. Rs. 5000/- - 58e7fb696f8da.
3. Rs. 1000/- - 58e7fb97a8b6c.
With the i. P address 47.31.189.150.

In view of above and under the circumstances, i most respectfully request you to reverse my rs. 9000/- or block /freeze the account /wallet of the culprit [protected] and further to share the details as name and address of the culprit as soon as possible, so i can initiate criminal action against him under the various provisions of law as earliest.
Bank dispute form, police complaint and bank statement collectively attached herewith for your kind reference.

Yours truly,
Somi arun sinha

Dear Sir
I once again request you to kindly re-check the transaction ID - MK[protected] against Customer ID [protected] dt. 30.6.2019 for a false payment of Rs. 5780. Non receipt of the same by CESC.co. has been confirmed by their electronically generated link-that was shared with you. The link is shared again for your perusal
https://www.cesc.co.n/misclatst/conshome/php.
It is yet surprising to see that Ticket No 11528634 is shown to have been resolved. How was it resolved ? Why the customer (complainant) be not informed about the steps that been been taken to set the dispute at rest ? Neither the money was refunded nor any communication made by M/s mobikwik.com to satisfy the customer - nor any electronic message was forwarded to establish that the amount (Rs. 5780) was credited against Customer ID [protected] to CESC Co.
I am keeping a track record of all these malafide statements to show the case as "RESOLVED" -without ever caring to do so and keeping the customer informed.'
Please do the needful by the earliest and arrange to refund the amount into my wallet. My account, that was kept suspended for the sake of enquiry against the Ticket No 11528634, may please be activated.
Regards,

Yours faithfully,
Bimalendu Nath
[protected]
bimalendu2000.[protected]@gmail.com
08.8.2019

I have recharged airtel mobile no [protected], recharge amount rs.35 on 05/08/2019 at 7.22pm by debit card othpg 087942 by mobikwik.. Three days have been passed but recharge balance is not credited to my mob. No [protected]. I, therefore, request you please credit recharge balance in my mob. No [protected]. As soon as possible.in this regard your co-operation is appriciated.

I used this app to pay my SBI credit card bill and money was deducted in my HDFC account and the amount was not showing in the credit card its been 24 hours and still there is no transaction showing the amount deducted in the app but the money got deducted and its showing in the bank account is this some kind of new fraud and when will i receive my money i don't find anything any source on app to complain or reach to customer care. Is this the way to maintain a wallet app

Dear mobikwik,
Kindly informing you on dated 27.07.19 time 1:07 pm on suspected call from mobile number [protected], [protected] came on my registered mobile number - *, spoke person saying as a agent of sbi credit card bank. They have already having my all personal information exist, after some conversation with online rs. 25000 and rs. 25000 two transaction done from my account. These transaction throe website www.mobikwik.com.

Kindly reverse the amount in same exiting sbi card account. Attachment in details,

Thanks and regards
Sudhir srivastava
Mob, [protected]

Sar main a jio phone book kiya tha lekin abhi tak nahin pahuncha main bahut baar koshish kar chuka hoon har baar mujhe koi jawab ab nahin nahin milta batao main kya karun na customer care se baat hoti mere paise bhi kat liye hain koi to jawab do kahan par jaan kuch to batao ya mere paise wapas karo nahin to phone bhejo ek do din mein phone aata hai tu thik nahi to tu paise wapas kar do

On dated 4 august 2019 at 11.30 am. I am trying for send 1300 rs to friend. I done the transaction account balance of bank account deduced but mobikwik app shows error like no innovice number found. Transaction pending i complaint to app he said we taking action in 24 hours. The day passed but still no reply. Contact operator no receive any call. Still no done any refund.

A transaction of rupees 21000 was made in mobikwik which i requested for reversal on 16th of july has not been reversed till today 5th of august. I have made several complaints to the customer care but they are not helping. It is already past the 14 days they have asked me to wait. The customer care line does not get through even after waiting for more than 30 mins on the call. I request you to please look into it.

I did recharge on 1st aug for my jio number 399. Unfortunately amount is deducted from my account but recharge not done. I checked with customer support. They told amount will be refund within 7days. Still now i did not get my amount. So many times i connect with the customer support. They told within 24hrs will credit ur amount. But still now nothing was done. I need my amount

I am compalaining about my mobile number [protected] recharge.
I did a recharge which could not be done but the money was withdrawn from my bank account.
I did a recharge of 1 august 2019 which could not be done but money was withdrawn from my bank account, but mobikwik has not yet returned my money.
Mobikwik has marked the refund but has not yet returned/refunded in my wallet/bank account
Please look at it and refund me. My order number is mbk[protected]

Dear sir,

I paid 620 rs from bajaj wallet (Thrugh mobikwik) electricity payment but transation failed msg received from that time but at the same time 620/- rs deduct from account, i tried so many times contact to customer care but no response from custmer care service, request you to please solve the problem as soon as possible & refund my amount.

I have taken a loan from boost offer mobikwik, i have paid 8 emis on time but since last 2 months i couldn't pay as i am out of work. But i am trying my best to pay asap, on 1st august they misused my contacts list. Which the app access stating need to access contacts list for creditworthiness and convenience of recharge and all. They randomly called 5, 6 people from my contacts and said the i have taken a loan and not paying an all that recovery talks.in those 4 people it's my uncle, aunty, my father and one from whom i was goin to get work.. Then i needed to take up social media help to stop all this. I went to their tweeter account and ask them to stop them to call my contacts how mobikwik collection people can do this. This is not the part of agreement even not a part of rbi guidelines, that when i am available on my number and address no third party should be informed about my loan. As i have not provided them as references or so.. So they stopped i also complained to nodal officer and rbi mumbai for the same. The recovery person that day told when i explained him my situation i was shocked to hear that " mazdoor hai na tumlog toh loan lene ka nahi.. Tum log k paas kaha paise aate.. Mere ko kuch malum nahi. Aj emi payment chaiye adhe gante mein, for whic i said it's not possible sir u can send or come and see what condition i am going through so he replied toh main kya karu, ruk main tere ko bata ta hu legal k 5, 6 log bhejta hu. Society mein chila pukar karenge na toh paisa milega... And it's a 8 mins call recording with.. When i raised the issue on twitter they stopped calling to my contact. But i m getting calls and again was threatened that my contacts would be called.. I want company to stop using this way of recovery calling contacts list which the app copies.. As some of them in the contacts may be not in a condition to hear what this as that day my father was also called 82 year old heart patient and many other oldage ailments when the collection lady told her i didn't paid the emi n all that he was in kind that what this happening n all his blood pressure shot up he was totally restless.. He may got attack or anything worse could happened... It's not me its happening with me i saw many place on internet that the arr abusing on call and text and calling 10 20 a day.. Call and do what all want to but to the person who is responsible.. Not contacts list which was copied by providing misleading information..

My name is amit and email is' amitrj53. [protected]@gmail.com'. I am complaining about my mobile no.[protected] recharge. I did recharge which was not done but my account was withdrawn 186 rupees. I did not refund order no. Mbk[protected]. The mobikwik still mark refund but do not refund my wallet/bank accounts. Please look back this. Please report this problem as soon as possible.

3rd class service not provide properly service and not solved my problem till now it been 1 week i am complained by my issues is not solved this company should me taken a strictly action they are only tell us we will help u and all but they are not helping my money is with the mibokwik and i can't pay the payment to any merchant or any store... And i cant take out my money too they are not providing the services properly and doesn't have there customer service number takes action against them and block there app and service