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Mobikwik Complaints & Reviews

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Last updated May 2, 2024
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Gurgaon
Gurgaon District
Haryana
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122002

Mobikwik reviews & complaints page 148

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R
Raja MG
from Madurai, Tamil Nadu
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unauthorized person asking for credit card details

Address:Chennai, Tamil Nadu, 600067

Dear sir/madam,

This is to inform you that one of the guy was asking me the card details who told me that he is calling from mobikwik support center. I too provided him the card details and in few minutes an otp received showing me the transaction of rs.23998 on my scb credit card. He is a fraud person seeming to be a guy from mobikwik.
His mobile number is [protected].
Kindly hack the person and take action...
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H
Harshgupta0003
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

myntra shopping

I was ordering shoes from myntra for which i tried mobikwik for the first time ever as a payment gateway. The money from my mobikwik wallet got deducted so fast but my order was never placed in myntra. Now i want my refund as early as possible because i don't trust this app anymore. It wasn't a really good experiencing losing money just like that. I am attaching the transaction screenshot from the mobikwik app. I want to know when do i get...
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A
Anitha Vasisht
from Dharwad, Karnataka
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fraud money transfer

Address:Chikkamagaluru, Karnataka, 577228
Website:Mobikwik.com

A fraud transaction took place yesterday, using my debit card. I got a call from number [protected]. The person claimed that he was calling from the sbi group. He asked for the debit card number and the one time password. He told otherwise my card will get blocked so i gave my debit card number. When call was over, i got an sms from the bank, stating that a transaction of rs 5645 was made from my card towards mobikwik.com....
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B
basist kumar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

gift card code didn't get..

Address:Ghitorni, delhi, South West Delhi, Delhi
Website:MobiKwik app

Dear sir,
I purchased a gift card of ₹2000 with order number: 5d17ae70c9e77c001e062a81
At 30.06.2019 but i didn't get code by message or mail and amount also deducted.. I tried lot of time to your customer helpline but didn't get any response.. Pls return back amount asap for further trust...
I attached invoice for your preference..

[protected]
[protected]@gmail.com...
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D
Dinesh Dnnu
from Kakinada, Andhra Pradesh
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rude mobikwik agent

Address:530016

I had paid 4 emi from march to june
2 emi's on march and 2 emi's on april
Which completes 4 months of emi payments of my loan
Till may its ok after that in june a mobikwik agent called and spoke rudely to me as if i was going to start ignoring paying back and he was yelling at me
After showing the proofs of my payments till june then he remained silent.. You see how is this fair? You app faults make wrong...
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N
Ngi Yot Weingken
from Cherrapunji, Meghalaya
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take necessary steps against the fraud and get back my lost money

Address:786610

Respected Sir
I sri Ngi yot Weingken, Longjong 2, PO-Naharkatia, PS- Joypore district-Dibrugarh. Assam. booked a flight ticket from Chandigarh to Dibrugarh through my Debit Card. due to some net problem the booking was not done but Rs 8004 was debited from my account. On 19-06-19 As I called for refund to Make My Kerala customet help line number -[protected] it seen in my true caller as Amit Kumar West Bengal, ased me details of my...
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L
LAKSHMAN KUMAR VADALI
from Hyderabad, Telangana
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bsnl prepaid mobile no 9491185303 recharged but not yet come to my pre paid sim

Address:H NO 8-2-293/82/A/231, ROAD NO 36JUBILEE HILLS, Hyderabad, Andhra Pradesh, 500036

We have recharged BSNL pre paid no : [protected] for Rs 144 /- thru Mobiwiki but still it was not added in to my pre paid BSNL mobile sim . we have paid through SBI credit card bearing no : [protected] dated on 23/06/19 AT 4 PM

we request you to please update the same to BSNL online system through your mobiwiki server then only they will add the plan of rs 144 /- to our BSNL mobile [protected] .

Please take...
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P
premprakash148
from Gurgaon, Haryana
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amount deducted from icici account, but not credited in beneficiary a/c

I have made a upi transaction by mobikwik app on 28th may'19 for rs. 1000/- through my icici bank account[protected] to pay my credit card bill.
Money has been deducted from my account but payment was not credited to the beneficiary account.
I have also checked with icici bank for this transaction & they replied that this transaction was successfully credited to mobikwik account given below.
Ifsc code hdfc00000280br...
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S
Sachin Wakhare
from Nagari, Andhra Pradesh
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mobikwik fraud alter

Address:Nashik, Maharashtra, 422013

A person called to mrs. Vijaya wakhare from mobile no : [protected], said him as a branch manager of united bank of india.
And taken a otp & aadhar no from my mother vijaya wakhare.
After that he done a transaction from mobikwik.
Got a following message on mobile, which is not done by us.

Your ubi ac xx2718 is debited by rs 700.0 on[protected]:02:21 at WWW.MOBIKWIK.COM. clear ac bal rs 72.48. Disputed...
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N
Neeraj yadav
from Mumbai, Maharashtra
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wrong money transfer other account

Address:KRISHNA DISTRIBUTORS, 3126/235 KONSIWAS ROAD REWARI, Rewari, Haryana, 123401

Dear sir, i have transferred amount rs 2000 to mobikwik wallet number [[protected]] in place of the mobikwik walllet number [[protected]] due to mistake.
So, please refund this amount into my mobikwik account number [[protected]].
On contacting to that person is not responding by not picking up my call,
Order no :- [protected]c00a6c810fa
Email id:- [protected]@gmail.com
Mob :[protected]...
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M
MayankMilk
from Mumbai, Maharashtra
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account disabled 1 week no response

My account with email [protected]@gmail.com
I sold a phone and accepted payment using mobikwik. The person who bought the phone raised complaint saying money transferred without authorisation.
Mobikwik as they want to loot the money disable my wallet and say wait for 25hres.
Our concerned team is # our owners and so you wait indefinitely.
It's been 1week and my wallet is disabled.
The person who gave complaint...
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N
Ngi Yot Weingken
from Cherrapunji, Meghalaya
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prayer for refund rs 50000/-(fifty thousand) only

Address:Longjong. Naharkatia, 786610

Respected Sir
I amNgi Yot Weingken Son of Ai Je Ken Weingken residing in Naharkatia Longjong under Joypore Police station in the district of Dibrugarh, Assam.
on[protected] I booked flight ticket from make ny trip through my Debitcard no-[protected] and mobile no [protected] . but due to some problem booking was not done and rs 8004/- was debit from my account as flight fare.
Next day as I called from the web https//support.makemytrip.com,...
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H
Harshad Chavan
from Mumbai, Maharashtra
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fraudulent withdrawal of rs.10000/- from wallet & disable of user id

Address:C/O GRAPHENE MEDIA PVT LTD, E610-613 CRYSTAL PLAZA OPP INFINITY, MALL NEW LINK RD ANDHERI W, Mumbai City, Maharashtra, 400053

My Mobikwik Log in ID : [protected] & EMAIL ID is : [protected]@gmail.com.

Can you help me to get my money back from Mobikwik wallet,
I have transfer Rs.58, 883/- to my wallet yesterday.
I want to transfer 57, 717 to bank for OD interest of my office but unfortunately I can transfer Rs.20, 000/- because of your limit of Rs.20, 000/- which is not mentioned any where.
Today I have transfer Rs.10, 000/-...
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V
VIREN SWAMI
from Darbhanga, Bihar
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refund and harassment issue

Address:Gurgaon, india, Patna, Bihar, 800014

I have made a payment of Rs.520 at Petrol pump through Mobikwik on 27 June 2018 . The amount had been deducted from my wallet but it's not credited to the merchant. I complained it to Mobikwik lots of times on Twitter as it has no other platform for customer support. Mobikwik kept on delaying my issues and further started harassing me mentally by assigning me tasks like go and collect the merchant handwritten letter that he didn't receive...
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Address:Visakhapatnam, Andhra Pradesh

Submit a Complaint

Dear Sir.
This is to inform you that I tried to recharge validity extend for my BSNL mobile No.[protected] through your portal and paid Rs.79.00 through my ICICI debit card on 20th.June, 20019.at probably in morning.Recharge status was failure..
I request you to be kind enough as per above cited circumstances do the needful at the earliest so that I get Rs.79 in my above mentioned account...
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D
deepaltripathi
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delete account

I want to delete my mobikwik account because I am no longer living in India and my mobile number is deactivated.
I tried many ways but didn’t get any response.
I am not able to login into mobikwik account because it is asking for OTP and my mobile number is not working.
Mibikwik does not has a customer care number to call or email id to sent complain too.
Please help...
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Address:Sayantany .77/C Purbachal Rd.North.PO.Haltu.Kolkata.78., Kolkata, West Bengal, 700078

Dear Sir.
This is to inform you that I tried to recharge validity extend for my mobile No.[protected] through your portal and paid Rs.36.00 through my SBI debit card on 17th.June, 20019.at probably in morning.Recharge status was failure.Then I found subsequently that trarif of BSNL mobile Rs.36 was no longer exist, amount will be Rs.74.00.Accordingly I did my recharge directly from BSNL portal.
My bank details is given below...
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B
Bavitha minnu
from Mumbai, Maharashtra
Dec 6, 2021
This thread was updated on Dec 6, 2021
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mny not credited into account

Address:kphb 5th phase, kukatpally, hyderabad, Hyderabad, Andhra Pradesh, 500072

I hv added mny from credit card to account, which in return proceeded to wallet and the mobikwik account is showing "user is disabled" i dont know why is this happening, but i want my amount back to my account ASAP or else give my access to use my mobikwik wallet. Please see the message i got Added Rs 7262.67 to your MobiKwik wallet (ref id: 58b8f19ab69e0). New balance: Rs 7262.67. Not you? Raise concern bit.ly/helptct. please try to open...
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Address:500072

Tried to pay credit card bill from Mobikwik app, money got debited and it was credited to Mobikwik account stating transaction failed.
How come my money was credited to Mobikwik and contacting customer care several since last 21 days and their is like your transaction was failed and asming me to wait, thats all.
Please help me to refund my amount of rs 2000.

Attaching the details in the screenshots...
+2 photos
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D
Dushyant4047
from Delhi, Delhi
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refund not made

Address:D-145 sector 121 noida, Tree house school, Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,

I was making a payment from mobiquik wallet to other credit card but mistekenly the payment delivered to the citi bank card i have chased up and they resolved my issue by their end. They refunded my money back to mobikwik account as i used this app to transact. But mobikwik did not refund my money into my bank account i will go to court if not resolved....
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