Mobikwik Complaints & Reviews

Address: Chandigarh, Punjab, 160036

Website: www.mobikwik.com

Mobikwik application is a wrost app which have zero customer care system they are not responding customer payment related issues. When i asked his headoffice contact number then they are not given satisfactory answare to me. I have done 25500/- payment transection to my bajaj allianz policy by mobikwik median but don't transfer my payment to my merchant. Please help me. His office contact no is [protected]

Mobikwik customer support has been notified about the posted complaint.

View replies

U

Uttam gandhi

from Bengaluru, Karnataka

Jan 17, 2019

I have recharged Airtel number today morning at 9 30 am number [protected]. amount 448 amount deducted but till not recharged that number and Airtel customer care is telling not received what to do how much time u need to return money into wallet

Reply

A

Aneesh sc

from Guruvayur, Kerala

Jan 17, 2019

Please help me my contact number [protected]/ [protected]

Reply

Aneesh sc's reply, Jan 16, 2019

My money refund and help me

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Nomobikwik transactions history shows as amount of 6000 received but not credited to bank account... On 7th january 2019 at 1.51pm my friend sent 6000 via mobikwik to me... It shows as amount received +6000 but not credited to my account... Customer help from mobikwik does not reply properly... They always give same reply with reference number. Plese credit amount to respected bank account..

Mobikwik customer support has been notified about the posted complaint.

Jan 18, 2019

Updated by Sairohit45 Please send amount to my bank account

View replies

U

Uttam gandhi

from Bengaluru, Karnataka

Jan 16, 2019

I recharged my house number [protected] today morning at 9 30 am Airtel number amount 448 is deducted from my account I faced this problem so many times in mobikwik I can't know who is the froud Airtel or mobikwik plz solve this or I will take further action my number is [protected]

Reply

Uttam gandhi's reply, Jan 16, 2019

Reply me what to do

S

Sreedhar RVN

from Kottayam, Kerala

Jan 18, 2019

Hi Sir, i have small shop, Wrongly 100/- transferred from [protected] to [protected] thru mobkwik . Could u please refund to my mobkwik account.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Through mobikwik same number has got double recharged for the same period. So, i would like to revert back one of the transactions.
The amount is 169.
It is airtel.
Please do let me know how to do that
It is done on 16th jan.
Need your immediate attention
Already provided required information
Contact if additional information required
I have been using mobikwik for my transactions. Please provide a customer care in app as well

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 520011

I have redeemed my State Bank of India debit card reward points of 300 points equivalent to 75 indian rupees to the mobikwik wallet app. The reward points have been deducted from my sbi rewards account and no longer exists as on 05jan2019. Point Gateway (LIVMOBIKWIK) Booking Done MemberShipNo: [protected] Points: 300.00, i also got this message from state bank that my reward points have been successfully redeemed into mobikwik wallet.But when I logged in into my mobikwik app it shows zero balance in the mobikwik wallet which should have been 75 indian rupees is not added .what happen to that account.i call to mobikwik customer care they dont have information regarding this issue. Plese help me to process

Mobikwik customer support has been notified about the posted complaint.

View replies

M

Mani77harini

from Mumbai, Maharashtra

Jan 17, 2019

Hi,

I have attempted wrongly password using mobiwik app transaction. My security pin was blocked. Kindly unblock mobiwik transaction security pin.

I have attached my documents below.

Regards
Manigandan

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 560067

Website: www.mobikwik.com

Mobikwik is pathetic company with no customer care number working. They blocked my wallet to bank transfer saying kyc is pending but i submitted all my kyc documents still they are not enabling my bank transfer and my money is stuck in wallet, looks like its scam by mobikwik one of the worst upi/payment company i used.

First place mobikwik doesnt have working customer care number where you can talk to someone and get it resolvedbr...

Helpful

Found this helpful?

1 Comment

Address: 122101

Website: www.mobikwik.com/contact

Hello i have recharged my jio number [removed] via mobikwik of rupees 399,
But has taken the money and it never get recharged, and i have tried to registered two times help ticket and found those status are resolved without anything done, they dont have even contact number. This is really fake.

Note: i have attached my transaction id screenshot mobi1 and the help ticket screenshot mobi2

Thanks
Amit singh
[removed]

Mobikwik customer support has been notified about the posted complaint.

Mar 20, 2019

Updated by Amit Bapu Amit Mobikwik customer care people tried to threatened by calling early morning at 6 am. and asked what is the issue, when told them why you are calling me so early morning, they told do you need any solution as you have a complaint in the forum. tell me the details of the issue, after explained him the details he asked me to give details of bank account so he can transfer the amount. is it this company operates like this ? please aware of this company once you have made phone recharge and if it did not recharge then forget the money because they will call you in very odd time and try to threaten you

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have done annual recharge towards my tatasky subscriber id [protected] on 1st jan 2019.
The money got deducted instantly but the issue of credit towards my tata sky account still stands unresolved and the account is deactivated.
They said the money will get refunded but no action has been taken till now.
I have had enough patience to wait for 13 days but now i am losing my patience as the purpose of recharge still stands unfulfilled.
I expect a quick response from mobikwik to draw a conclusion.
I have also raised a complaint at tata sky for 3rd time with refference number: 1abtm1o1 to resolve the matter as soon as possible.

Mobikwik customer support has been notified about the posted complaint.

View replies

S

shahabad bla Rounders

from Srinagar, Jammu and Kashmir

Jan 15, 2019

Plz credit my balance my bank account plz

Reply

shahabad bla Rounders's reply, Jan 7, 2019

Plz refund my balance my bank ac

shahabad bla Rounders's reply, Jan 7, 2019

But no show balance

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Amritsar, Punjab, 143001

Website: www.mobikwik.com

Hi, i m dhirendra kumar yadav. Has a mobikwik account with balance of rupees 1298/-. I m not able to transfer the money back to my bank account or to do any recharge. Yes but your very wise app is allowing transferring more money in to my mobikwik account from my bank account.
2. Kindly do something otherwise i am filling a case against your company.
My details
Email - [protected]@yahoo.com
Contact number - [protected]

Mobikwik customer support has been notified about the posted complaint.

View replies

Chandu poorna chander

from Peddapalli, Andhra Pradesh

Jan 14, 2019

I have recently taken Bajaj EMI. But I had a mobikwik account before but that account was disabled So I want to restore my account again .I send a screenshot photos showing my Aadhaar card and bank account details and the mobikwik account is discontinued
Email: [protected]@gmail.com
Mobile: [protected]

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 500085

Website: wallet.mobikwik.com/accounts/login

After raising a complaint they called from registered mobikwik no:[protected], that concerned customer executive had pretended saying that he will do wallet to card transfer of my money of rs 9000 locked in mobikwik wallet. Instead of that he took the details of debit card. He directly stole the amount of rs 8999 from my savings account by using debit card details. I can finally say that mobikwik is fraud. It's just looting the people's money. I request the government to ban this wallet as early as possible. I am attaching the proof that my money was looted on 09/01/2019, at 4:37pm. They are not even resolving this issue.

Mobikwik customer support has been notified about the posted complaint.

View replies

V

veerug 126

from Bhimunipatnam, Andhra Pradesh

Jan 14, 2019

Please send customer care number and help me immediately

Reply

T

Tech Saviii

from Ahmedabad, Gujarat

Jan 15, 2019

Give Me Your Bank Account Details with IFSC

You can transfer your money from wallet to bank account using this link
( https://easebuzz.in/pay/TechSavii )

Terms & Conditions

Transfer Time : within 4-5 working days

Fees : 10% Transaction Charges

For Contact : [protected]@gmail.com

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Prakasam, Andhra Pradesh, 523101

Dear sir

Mobikwik company cheating me, as per RBI for Wallet upgration, I try to Done my wallet Kyc. But unfortunately there is no Kyc centers in prakasam Dt(Ongole), they hold 5000rs in.my wallet.. If I want do any transaction, that request is not processing due to Kyc upgrade.100 times I try to call customer care. But at least one number also not working.

I request you please help me to get my money back.

Regards
Bhogireddy Narasimhareddy
[protected]
[protected]@gmail.com

Mobikwik customer support has been notified about the posted complaint.

View replies

M

madanprajapati166

from Jodhpur, Rajasthan

Jan 14, 2019

A transaction made for payment of electricity Bill on dated 06.01.2019 but transaction was failed and amount Rs. 5351 deducted from my bank and still not refunded in bank account...

Transaction No.[protected]
Order I'd MK[protected]
Registered Mobile No. [protected]

Please refund as soon as possible..

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Vadodara, Gujarat, 390006

Had done a vodafone recharge for mobile number [protected] worth ₹458 on 6th january, 2019. The recharge was claimed to be successful by mobikwik and a confirmation email for the same was sent ; but no such recharge records were found by the operator, whereby recharge was not done. Thus the recharge was not done even after dedection of money.
References:
Order no: wal[protected]
Txn id: 39441517
Ticket no: 10163167

Mobikwik customer support has been notified about the posted complaint.

View replies

S

Swaroop A S

from Bengaluru, Karnataka

Jan 10, 2019

Please check u recharged a mobile number of rs 548, but amount deducted from my bamk account twice, so please check and refund my amount...

Reply

A

Amalraj Benjamine

from Avinashi, Tamil Nadu

Jan 14, 2019

I've added 9999 rupees from my credit card to this wallet. But I couldn't get the money in my SB account. It's so pathetic and even the Customer care service is even worse. I'm not a single user but also many users are affected with the same issue.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Dhanbad, Jharkhand

Website: Movikwik recharged

Sir i have recharged inr149 for jio on month in 7 jan2019.. But for this 137 has deducted from my b. O. I bank and no recharged.. Pls return my money..
I never ever recharged if my money is not returned.. And app also be uninstall...
Me sbko bol dunga ki ye app na chalaye qki aaplog student koa paisa return nhi krte h sr hm student h 137 rupaya mayne rkhta h. Pls sr return this.. Aise m es app se bhrosha uth jayega

Mobikwik customer support has been notified about the posted complaint.

View replies

N

NAMAN BATRA

from Muzaffarnagar, Uttar Pradesh

Jan 11, 2019

My mobikwik ACCOUNT [protected] is blocked for more than a year and I am not getting any reply from you despite my several reminders

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Lucknow, Uttar Pradesh, 226018

I have added Rs10000/- to my mobikwik wallet linked to mobile number [protected] from my credit card. But later when I thought of transferring the same amount of Rs10000 from Mobikwik wallet to Bank Account, They asked me for kyc registration. I opted kyc verification online and submitted all details.Till now my kyc has not been completed. I have been raising this issue at there customer support. There is no proper support from customer care. Finally I can conclude that this mobikwik...i want my rs 10000/- back or i will raise complaint in consumer forum...

Mobikwik customer support has been notified about the posted complaint.

View replies

R

RashmiR77295651

from Burla, Odisha

Jan 10, 2019

Account Name: RASHMI RANJAN PARIDA
Account Number: [protected]
IFSC Code: SYNB0008021
Branch : 8021 TARAPUR
VILLAGE TARAPUR
LILAKRODA
KENDRAPARA
Please check the my account details. Amount not credited to my bank account. Trasaction successful but money not received on my account.

Reply

RashmiR77295651's reply, Jan 9, 2019

Amout not credited to my receivers account. Please check all mobikwik trasaction.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 500085

Website: www.google.com/url?sa=t&source=web&rct=j&url=wallet.mobikwik.com/&ved=2ahUKE

I have added rs9000/- to my mobikwik wallet linked to mobile number [protected] from my credit card. But later when i thought of transferring the same amount of rs9000 from mobikwik wallet to bank account, they asked me for kyc registration. I opted kyc verification at door step within 48hours. But it has been 20days still kyc verification has not been completed at door step. They didn't send any agent to complete the kyc verification process at door step. I have been raising this issue at there customer support. There is no proper support from customer care. Finally i can conclude that this mobikwik is big fraud. So i want to bring to your notice about this.
Mobikwik wallet linked with
Mail-id: naveen. [protected]@gmail.com
Ph no:[protected]

Mobikwik customer support has been notified about the posted complaint.

Jan 11, 2019

Updated by Narayana Raju Saripalli But no proper support from mobikwik, They are directly looting money by asking debit card details...very dangerous...

View replies

S

Sen Danial

from Kolkata, West Bengal

Jan 11, 2019

My balance deducted from my bank a/c so plz refund

18dec2018, 11:31am.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Website: Mobikiwik

I deposited amount in mobikiwik wallet on 13/12/2018. My pin was blocked so i received message that you complete your kyc as i uploaded my pan card copy. As on date i couldn't receive any positive reply. I had sent so many messages. I had search their contact number but i am unable to get it. Kindly the matter asap
Thanks & regards
Vaishnavi kulkarni

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I am unable to transfer money from my wallet to bank account no one is responding to my issue i am facing lot of trouble with this app my money 10000 was blocked in my wallet no one is responding no faqs are available relating to this they are telling that they are updating the app then why should they proceed us to add money just block that option also i want to pay my fees it is delaying they are telling that it will take 7 working days to resolve the query raised i had taken screen shots first one is no outlet found to in person verification and another is pending verification how many days it will take to proceed is not mentioned until that time i need to hold my money in that wallet respond to the issue

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I transferred 1000rs from sbi account through mobiqwik app to my maharashtra bank account. It credited into my account but within 5 minutes automatically debited those 1000 rs.
And it is clearly showing that amount is debited from sbi account also and from bank of maharashtra account also..
Amount-1000rs
Upi ref no[protected]To which 1000rs debited)

Mobikwik customer support has been notified about the posted complaint.

View replies

D

Divit Goswami

from Meerut, Uttar Pradesh

Jan 7, 2019

Dear sir,
i am having mobikwik wallet. But not able to use because of kyc .

Self kyc option not showing and mobikwik kyc store also not available . Kindly help me to resolve this kyc problem.

Reply

K

Komal Frank

from Ahmedabad, Gujarat

Jan 7, 2019

Please reactivate my locked wallet with user knowitall.[protected]@gmail.com no [protected]
Have a balance of 900rs and unable to use it. Or else please guide me how to reactivate and unlock the account wallet.

Reply

S

Sairamkrishnareddy Obula

from Mancheral, Telangana

Jan 7, 2019

I had not received my cash back amount of 15% from Rs. 5000 I transferred money in trends store

Reply

M

Maha Lasmi

from Chennai, Tamil Nadu

Jan 7, 2019

Hi, I was date 31.12.2018, amount 980 /-
My Airtel user. Bank account in Indian bank .
But reduce the in my account and no recharge. And then not in my wallet. Please solve the problem.

Already 3 times help u asked. But not response. Pls immediately action.

Pls understand the my problem

Pls do the refund amount

Reply

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Address: 143001

Website: Mobikwik.com

Hi dear sir /madam,... I have a mobikwik account which i use through their app. I have 1295/- rupees in the account. But i m not able to carry out any transaction through it... Every time a massage is popping up that email id not recognised, whereas i have already registered my email id with app. However the app is allowing only one transaction ie it is accepting money transfer from other bank accounts to its credit... No customer service is responding... Please do something... Thanks...

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: www.mobikwik.com

They have given us cashback in the name of supercash. But now there are terms and conditions that only 5% of that supercash can be used for each payment. Unlike other apps where you can use 100% of your cashback amount for any payment. And also supercash will be valid for only 45 days after earning. So why is there a limit in the money earned?
Who are they to expire our earned cashbacks after some days?
This is a clear fraud feature.

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Cuddalore, Tamil Nadu, 607002

Mobikwik looted my money of rs.9600- regarding the complaint ticket id-#10048517 on 29.12.2018 i had received a call from mobikwik's customer service mobile no.[protected] and the person shared my bank account details including otp. Soon the person withdraw the amount of rs.9600- from my bank account. I was shared the otp because of the call is from mobikwik's authorised customer service number-[protected]. Mobikwik looted my hard earned money.later the same person contacted me through another mobile number--[protected].Kindly request you to please send back my amount.i uploaded the bank statement
My mobile number--[protected]
Email-- [protected]@gmail.com

Mobikwik customer support has been notified about the posted complaint.

Jan 21, 2019

Updated by Ashokgyan Despite of providing all required details, till date i have not received my money from MOBIKWIK..mobikwik proved that the frauds are done with their complete cooperation.why are you running away from enquiring the related MOBIKWIK's representative-[protected]-who is the culprit of this issue.kindly check his beneficiary account and phone calls.you will get the truth.
Thanks

Jan 30, 2019

Updated by Ashokgyan when I login MOBIKWIK with my registered mobile no.[protected] the screen shows that "user is disabled" despite of entering valid OTP.In my MOBIKWIK wallet I have Rs.120.00 credit balance.kindlly return back my money.since 7days i raised this issue several times but there is no response from your side despite of providing related proofs.my advise to all the innocent people who had wallet with MOBIKWIK, be alert.suddenly MOBIKWIK blocked my account and looted my credit balance of Rs.120.00.despite of providing all details, till date my account disabled and my money also missing.be careful those who have a account with MOBIKWIK and don't keep even penny cash in your wallet. MOBIKWIK similarly known as "FRAUDKWIK"

Mobikwik Complaints & Reviews

File a complaint to Mobikwik

Mobikwik reviews & complaints page 165

payment transaction pending shows more than 10 days

Post your Comment

amount not credited though in transaction history it shows as amount received

Post your Comment

the prepaid recharge done twice for the same mobile

Post your Comment

sbi debit card reward money is not added but points money deducted

Post your Comment

mobikwik scam blocking kyc validation and bank transfer

399 recharge voucher for jio paid via mobikwik paid but it is not get recharged my jio phone

Post your Comment

recharge account credit discrepancy

Post your Comment

non refund of my credit balance

Post your Comment

looted money

Post your Comment

mobikwik company cheating me, as per rbi for wallet upgradation there is no kyc center in prakasam dt, they hold 5000 rs in that wallet

Post your Comment

recharge not done even after deduction of money.

Post your Comment

reliance jio recharge 149

Post your Comment

credit card

Post your Comment

looting citizen money

Post your Comment

wallet credit

Post your Comment

transfer of money to wallet

Post your Comment

money debited automatically

Post your Comment

not able to transfer my money back to the bank account

Post your Comment

mobikwik supercash feature

Post your Comment

9466446644 - customer care looted my money

Post your Comment

Related businesses