Claimed

Mobikwik Complaints & Reviews

1
Updated: Feb 21, 2026
Complaints 7162
Resolved
862
Unresolved
6300
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobikwik reviews & complaints page 165

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Disny
from Delhi, Delhi
Jan 18, 2019
Report
Copy

Sir, i complained before regarding mobikwik wallet (Now no issue using my wallet) at this site, regarding this someone call me & say that i am from mobkwik customer service (His ph. No. [protected]) and said, open your mobikwik wallet & tell me pay and store 6 digit otp & ask about wallet balance and which card add wallet money, tell me cvv no. Printed back of card. I told them wallet balance & other information but i din't told about cvv no., when he asked about cvv no. Then i understoopd he is totaly fraud. After 30 minutes he booked xiaomi mobile from my wallet rs. 13999/- but failed to transaction amount. I atonce complained in police and cyber cell and given all the infomation to police. Is that possible any member of mobikwik service center ask about this type of information. Please take against those people who try to destroy the reputation of mobikwik company.
Mobikwik customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    pawan.adley
    from Morinda, Punjab
    Jan 16, 2019
    Report
    Copy

    Address: Chandigarh, Punjab, 160036
    Website: www.mobikwik.com

    Mobikwik application is a wrost app which have zero customer care system they are not responding customer payment related issues. When i asked his headoffice contact number then they are not given satisfactory answare to me. I have done 25500/- payment transection to my bajaj allianz policy by mobikwik median but don't transfer my payment to my merchant. Please help me. His office contact no is [protected]
    Mobikwik customer support has been notified about the posted complaint.
    I have recharged Airtel number today morning at 9 30 am number [protected]. amount 448 amount deducted but till not recharged that number and Airtel customer care is telling not received what to do how much time u need to return money into wallet
    Please help me my contact number [protected]/ [protected]
    Aneesh sc's reply, Jan 16, 2019
    My money refund and help me
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sairohit45
      from Thiruvananthapuram, Kerala
      Jan 16, 2019
      Report
      Copy

      Nomobikwik transactions history shows as amount of 6000 received but not credited to bank account... On 7th january 2019 at 1.51pm my friend sent 6000 via mobikwik to me... It shows as amount received +6000 but not credited to my account... Customer help from mobikwik does not reply properly... They always give same reply with reference number. Plese credit amount to respected bank account..
      Mobikwik customer support has been notified about the posted complaint.
      Jan 18, 2019
      Updated by Sairohit45
      Please send amount to my bank account

      I recharged my house number [protected] today morning at 9 30 am Airtel number amount 448 is deducted from my account I faced this problem so many times in mobikwik I can't know who is the froud Airtel or mobikwik plz solve this or I will take further action my number is [protected]
      Uttam gandhi's reply, Jan 16, 2019
      Reply me what to do
      Hi Sir, i have small shop, Wrongly 100/- transferred from [protected] to [protected] thru mobkwik . Could u please refund to my mobkwik account.
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        L
        lakshmiprasanna1nimmala
        from Vijayawada, Andhra Pradesh
        Jan 16, 2019
        Report
        Copy

        Through mobikwik same number has got double recharged for the same period. So, i would like to revert back one of the transactions.
        The amount is 169.
        It is airtel.
        Please do let me know how to do that
        It is done on 16th jan.
        Need your immediate attention
        Already provided required information
        Contact if additional information required
        I have been using mobikwik for my transactions. Please provide a customer care in app as well
        Mobikwik customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          mohan1111
          Jan 15, 2019
          Report
          Copy

          Address: 520011

          I have redeemed my State Bank of India debit card reward points of 300 points equivalent to 75 indian rupees to the mobikwik wallet app. The reward points have been deducted from my sbi rewards account and no longer exists as on 05jan2019. Point Gateway (LIVMOBIKWIK) Booking Done MemberShipNo: [protected] Points: 300.00, i also got this message from state bank that my reward points have been successfully redeemed into mobikwik wallet.But when I logged in into my mobikwik app it shows zero balance in the mobikwik wallet which should have been 75 indian rupees is not added .what happen to that account.i call to mobikwik customer care they dont have information regarding this issue. Plese help me to process
          Mobikwik customer support has been notified about the posted complaint.
          Hi,

          I have attempted wrongly password using mobiwik app transaction. My security pin was blocked. Kindly unblock mobiwik transaction security pin.

          I have attached my documents below.

          Regards
          Manigandan
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            raheg
            from Bengaluru, Karnataka
            Jan 15, 2019
            Report
            Copy

            mobikwik scam blocking kyc validation and bank transfer

            Address: 560067
            Website: www.mobikwik.com

            Mobikwik is pathetic company with no customer care number working. They blocked my wallet to bank transfer saying kyc is pending but i submitted all my kyc documents still they are not enabling my bank transfer and my money is stuck in wallet, looks like its scam by mobikwik one of the worst upi/payment company i used.

            First place mobikwik doesnt have working customer care number where you can talk to someone and get it resolvedbr...
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy
            A
            Amit Bapu Amit
            from Bengaluru, Karnataka
            Jan 14, 2019
            Report
            Copy

            Address: 122101
            Website: www.mobikwik.com/contact

            Hello i have recharged my jio number [removed] via mobikwik of rupees 399,
            But has taken the money and it never get recharged, and i have tried to registered two times help ticket and found those status are resolved without anything done, they dont have even contact number. This is really fake.

            Note: i have attached my transaction id screenshot mobi1 and the help ticket screenshot mobi2

            Thanks
            Amit singh
            [removed]
            Mobikwik customer support has been notified about the posted complaint.
            Mar 20, 2019
            Updated by Amit Bapu Amit
            Mobikwik customer care people tried to threatened by calling early morning at 6 am. and asked what is the issue, when told them why you are calling me so early morning, they told do you need any solution as you have a complaint in the forum. tell me the details of the issue, after explained him the details he asked me to give details of bank account so he can transfer the amount. is it this company operates like this ? please aware of this company once you have made phone recharge and if it did not recharge then forget the money because they will call you in very odd time and try to threaten you
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Satyadeep Mahapatra
              from Bengaluru, Karnataka
              Jan 13, 2019
              Report
              Copy

              I have done annual recharge towards my tatasky subscriber id [protected] on 1st jan 2019.
              The money got deducted instantly but the issue of credit towards my tata sky account still stands unresolved and the account is deactivated.
              They said the money will get refunded but no action has been taken till now.
              I have had enough patience to wait for 13 days but now i am losing my patience as the purpose of recharge still stands unfulfilled.
              I expect a quick response from mobikwik to draw a conclusion.
              I have also raised a complaint at tata sky for 3rd time with refference number: 1abtm1o1 to resolve the matter as soon as possible.
              Mobikwik customer support has been notified about the posted complaint.
              Plz credit my balance my bank account plz
              shahabad bla Rounders's reply, Jan 7, 2019
              Plz refund my balance my bank ac
              shahabad bla Rounders's reply, Jan 7, 2019
              But no show balance
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Dhirendra76
                from Jalandhar, Punjab
                Jan 13, 2019
                Report
                Copy

                Address: Amritsar, Punjab, 143001
                Website: www.mobikwik.com

                Hi, i m dhirendra kumar yadav. Has a mobikwik account with balance of rupees 1298/-. I m not able to transfer the money back to my bank account or to do any recharge. Yes but your very wise app is allowing transferring more money in to my mobikwik account from my bank account.
                2. Kindly do something otherwise i am filling a case against your company.
                My details
                Email - [protected]@yahoo.com
                Contact number - [protected]
                Mobikwik customer support has been notified about the posted complaint.
                I have recently taken Bajaj EMI. But I had a mobikwik account before but that account was disabled So I want to restore my account again .I send a screenshot photos showing my Aadhaar card and bank account details and the mobikwik account is discontinued
                Email: [protected]@gmail.com
                Mobile: [protected]
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Narayana Raju Saripalli
                  from Hyderabad, Telangana
                  Jan 11, 2019
                  Report
                  Copy

                  Address: New Delhi, Delhi, 500085
                  Website: wallet.mobikwik.com/accounts/login

                  After raising a complaint they called from registered mobikwik no:[protected], that concerned customer executive had pretended saying that he will do wallet to card transfer of my money of rs 9000 locked in mobikwik wallet. Instead of that he took the details of debit card. He directly stole the amount of rs 8999 from my savings account by using debit card details. I can finally say that mobikwik is fraud. It's just looting the people's money. I request the government to ban this wallet as early as possible. I am attaching the proof that my money was looted on 09/01/2019, at 4:37pm. They are not even resolving this issue.
                  Mobikwik customer support has been notified about the posted complaint.
                  Please send customer care number and help me immediately
                  Give Me Your Bank Account Details with IFSC

                  You can transfer your money from wallet to bank account using this link
                  ( https://easebuzz.in/pay/TechSavii )

                  Terms & Conditions

                  Transfer Time : within 4-5 working days

                  Fees : 10% Transaction Charges

                  For Contact : [protected]@gmail.com
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    Bhogireddy Naresh
                    from Kodar, Telangana
                    Jan 10, 2019
                    Report
                    Copy

                    Address: Prakasam, Andhra Pradesh, 523101

                    Dear sir

                    Mobikwik company cheating me, as per RBI for Wallet upgration, I try to Done my wallet Kyc. But unfortunately there is no Kyc centers in prakasam Dt(Ongole), they hold 5000rs in.my wallet.. If I want do any transaction, that request is not processing due to Kyc upgrade.100 times I try to call customer care. But at least one number also not working.

                    I request you please help me to get my money back.

                    Regards
                    Bhogireddy Narasimhareddy
                    [protected]
                    [protected]@gmail.com
                    Mobikwik customer support has been notified about the posted complaint.
                    A transaction made for payment of electricity Bill on dated 06.01.2019 but transaction was failed and amount Rs. 5351 deducted from my bank and still not refunded in bank account...

                    Transaction No.[protected]
                    Order I'd MK[protected]
                    Registered Mobile No. [protected]

                    Please refund as soon as possible..
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      L
                      Lavinadhanwani
                      from Vadodara, Gujarat
                      Jan 10, 2019
                      Report
                      Copy

                      Address: Vadodara, Gujarat, 390006

                      Had done a vodafone recharge for mobile number [protected] worth ₹458 on 6th january, 2019. The recharge was claimed to be successful by mobikwik and a confirmation email for the same was sent ; but no such recharge records were found by the operator, whereby recharge was not done. Thus the recharge was not done even after dedection of money.
                      References:
                      Order no: wal[protected]
                      Txn id: 39441517
                      Ticket no: 10163167
                      Mobikwik customer support has been notified about the posted complaint.
                      Please check u recharged a mobile number of rs 548, but amount deducted from my bamk account twice, so please check and refund my amount...
                      I've added 9999 rupees from my credit card to this wallet. But I couldn't get the money in my SB account. It's so pathetic and even the Customer care service is even worse. I'm not a single user but also many users are affected with the same issue.
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Shivlal kumar singh
                        from Amarpur, Bihar
                        Jan 8, 2019
                        Report
                        Copy

                        Address: Dhanbad, Jharkhand
                        Website: Movikwik recharged

                        Sir i have recharged inr149 for jio on month in 7 jan2019.. But for this 137 has deducted from my b. O. I bank and no recharged.. Pls return my money..
                        I never ever recharged if my money is not returned.. And app also be uninstall...
                        Me sbko bol dunga ki ye app na chalaye qki aaplog student koa paisa return nhi krte h sr hm student h 137 rupaya mayne rkhta h. Pls sr return this.. Aise m es app se bhrosha uth jayega
                        Mobikwik customer support has been notified about the posted complaint.
                        My mobikwik ACCOUNT [protected] is blocked for more than a year and I am not getting any reply from you despite my several reminders
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          anubhavs
                          from Lucknow, Uttar Pradesh
                          Jan 7, 2019
                          Report
                          Copy

                          Address: Lucknow, Uttar Pradesh, 226018

                          I have added Rs10000/- to my mobikwik wallet linked to mobile number [protected] from my credit card. But later when I thought of transferring the same amount of Rs10000 from Mobikwik wallet to Bank Account, They asked me for kyc registration. I opted kyc verification online and submitted all details.Till now my kyc has not been completed. I have been raising this issue at there customer support. There is no proper support from customer care. Finally I can conclude that this mobikwik...i want my rs 10000/- back or i will raise complaint in consumer forum...
                          Mobikwik customer support has been notified about the posted complaint.
                          Account Name: RASHMI RANJAN PARIDA
                          Account Number: [protected]
                          IFSC Code: SYNB0008021
                          Branch : 8021 TARAPUR
                          VILLAGE TARAPUR
                          LILAKRODA
                          KENDRAPARA
                          Please check the my account details. Amount not credited to my bank account. Trasaction successful but money not received on my account.
                          RashmiR77295651's reply, Jan 9, 2019
                          Amout not credited to my receivers account. Please check all mobikwik trasaction.
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Narayana Raju Saripalli
                            from Hyderabad, Telangana
                            Jan 7, 2019
                            Report
                            Copy

                            Address: 500085
                            Website: www.google.com/url?sa=t&source=web&rct=j&url=wallet.mobikwik.com/&ved=2ahUKE

                            I have added rs9000/- to my mobikwik wallet linked to mobile number [protected] from my credit card. But later when i thought of transferring the same amount of rs9000 from mobikwik wallet to bank account, they asked me for kyc registration. I opted kyc verification at door step within 48hours. But it has been 20days still kyc verification has not been completed at door step. They didn't send any agent to complete the kyc verification process at door step. I have been raising this issue at there customer support. There is no proper support from customer care. Finally i can conclude that this mobikwik is big fraud. So i want to bring to your notice about this.
                            Mobikwik wallet linked with
                            Mail-id: naveen. [protected]@gmail.com
                            Ph no:[protected]
                            Mobikwik customer support has been notified about the posted complaint.
                            Jan 11, 2019
                            Updated by Narayana Raju Saripalli
                            But no proper support from mobikwik, They are directly looting money by asking debit card details...very dangerous...
                            My balance deducted from my bank a/c so plz refund

                            18dec2018, 11:31am.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vaishnavi Kulkarni
                              from Chennai, Tamil Nadu
                              Jan 6, 2019
                              Report
                              Copy

                              Address: New Delhi, Delhi
                              Website: Mobikiwik

                              I deposited amount in mobikiwik wallet on 13/12/2018. My pin was blocked so i received message that you complete your kyc as i uploaded my pan card copy. As on date i couldn't receive any positive reply. I had sent so many messages. I had search their contact number but i am unable to get it. Kindly the matter asap
                              Thanks & regards
                              Vaishnavi kulkarni
                              Mobikwik customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                vasantj
                                from Hyderabad, Telangana
                                Jan 6, 2019
                                Report
                                Copy

                                I am unable to transfer money from my wallet to bank account no one is responding to my issue i am facing lot of trouble with this app my money 10000 was blocked in my wallet no one is responding no faqs are available relating to this they are telling that they are updating the app then why should they proceed us to add money just block that option also i want to pay my fees it is delaying they are telling that it will take 7 working days to resolve the query raised i had taken screen shots first one is no outlet found to in person verification and another is pending verification how many days it will take to proceed is not mentioned until that time i need to hold my money in that wallet respond to the issue
                                Mobikwik customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Rohan Rajendra Kajale
                                  from Savantvadi, Maharashtra
                                  Jan 6, 2019
                                  Report
                                  Copy

                                  I transferred 1000rs from sbi account through mobiqwik app to my maharashtra bank account. It credited into my account but within 5 minutes automatically debited those 1000 rs.
                                  And it is clearly showing that amount is debited from sbi account also and from bank of maharashtra account also..
                                  Amount-1000rs
                                  Upi ref no[protected]To which 1000rs debited)
                                  Mobikwik customer support has been notified about the posted complaint.
                                  Dear sir,
                                  i am having mobikwik wallet. But not able to use because of kyc .

                                  Self kyc option not showing and mobikwik kyc store also not available . Kindly help me to resolve this kyc problem.
                                  Please reactivate my locked wallet with user knowitall.[protected]@gmail.com no [protected]
                                  Have a balance of 900rs and unable to use it. Or else please guide me how to reactivate and unlock the account wallet.
                                  I had not received my cash back amount of 15% from Rs. 5000 I transferred money in trends store
                                  Hi, I was date 31.12.2018, amount 980 /-
                                  My Airtel user. Bank account in Indian bank .
                                  But reduce the in my account and no recharge. And then not in my wallet. Please solve the problem.

                                  Already 3 times help u asked. But not response. Pls immediately action.

                                  Pls understand the my problem

                                  Pls do the refund amount
                                  Helpful
                                  Found this helpful?
                                  4 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Dhirendra76
                                    from Jalandhar, Punjab
                                    Jan 5, 2019
                                    Report
                                    Copy

                                    Address: 143001
                                    Website: Mobikwik.com

                                    Hi dear sir /madam,... I have a mobikwik account which i use through their app. I have 1295/- rupees in the account. But i m not able to carry out any transaction through it... Every time a massage is popping up that email id not recognised, whereas i have already registered my email id with app. However the app is allowing only one transaction ie it is accepting money transfer from other bank accounts to its credit... No customer service is responding... Please do something... Thanks...
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      asmi@
                                      from Patna, Bihar
                                      Jan 4, 2019
                                      Report
                                      Copy

                                      Website: www.mobikwik.com

                                      They have given us cashback in the name of supercash. But now there are terms and conditions that only 5% of that supercash can be used for each payment. Unlike other apps where you can use 100% of your cashback amount for any payment. And also supercash will be valid for only 45 days after earning. So why is there a limit in the money earned?
                                      Who are they to expire our earned cashbacks after some days?
                                      This is a clear fraud feature.
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit