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Mobikwik Complaints & Reviews

www.mobikwik.com

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Updated: Feb 21, 2026

Complaints 7162

Resolved

862

Unresolved

6300

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Mobikwik reviews & complaints page 167

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I raise a complaint long ago regarding transfer of wallet amount into bank.. On 19 th January one ### called me from mobile number [protected].and ask me otp.. I mistakenly told otp.. Then ### asked me account number to which the wallet amount should be transferred... Then I came to know that the ### trying to loot my money.. Then immediately i cut that call. On 23 rd January today that ### used my wallet amount to pay badarpur service station bill... I searched that number in true caller and it shows as Uzma khan.(bloody ###)... I want that ### to be arrested by police.. And logout my account from his device.. I want my money refund too... I seriously asking mobikwik how these fraudulents came to know the compliants raised by mobikwik users in their own mobikwik account... Uzma khan you are going to punish...

Mobikwik customer support has been notified about the posted complaint.

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R

rahulr10

from Mumbai, Maharashtra

Jan 24, 2019

App is not telling nearest kyc centres where to update the kyc physically

my money is struck in wallet from past 3 days what to do

[protected] is my no

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Address: 533107

Dear Team,

This is Devada Devi Srikanth and my mobile number is [protected], I by mistakenly deleted my mobikwik account. I would like to resue the account . When Im trying to login using my number [protected] im getting OTP after entering OTP its displaying " error : user disabled". I have lodged a complaint to mobikwik but there is no response as its been almost 15 days after complaining.

I request you to enable my MOBIKWIK account with mobile number [protected]. Please do the needful as soon as possible.

Mobikwik customer support has been notified about the posted complaint.

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H

hareeshmr.hari

from Bengaluru, Karnataka

Jan 24, 2019

Dear Sir/Madam,

I have made the electricity bill payment using mobikwick app, For single payment multiple deduction from my bank account(SBI). Kindly solve the issue.

Details:
TRANSFER TO[protected]
TRANSFER TO[protected]

Thank you.

G

Gajju Naval

from Avinashi, Tamil Nadu

Jan 24, 2019

Sir pls my money transfer pending plz refund my money

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Address: Thane, Maharashtra, 400608

Sir in my mobiwiki app when i want to enter my phone no [protected] and password. It shows user is disable.. How can i enable it.. I want to use tha app bec i have some money on it.. My e_mail id is [protected]@gmail.com
Sir please resolve my problem as earlier as possible.. And i also dont use my bajaj finance app.. It also show user is disable please resolve as ealier as possible

Mobikwik customer support has been notified about the posted complaint.

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R

Rohit Ghali

from Bengaluru, Karnataka

Jan 3, 2020

I have the same problem. There's money in my wallet. What to do?

Bs Shahid's reply, Mar 10, 2020

plz help

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Address: Hyderabad, Telangana, 500027

Website: Mobikwik.con

Whenever we search for mobile wallets mobikwik has the least credibility.
Now i get it why, as i have lost aboutv400 in october. They told i will be getting a 50% off but instead i got super cash which i cant use accordingly to me for that super cash to turn to cash i have to buy scratch cards again and at that time they expired all d super cash available in my wallet and again today i have to use mobikwik butbits like iam wasting twice the money.

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I have done ease my trip flight booking through through mobiqwik using my debit card. Money deducted from my account but mobiqwik has not transfered the amount to ease my trip. There is no way to contact mobiqwik as they don't have a proper customer care. I called to their mobile number but they are not attending calls. I contacted bank but the payment is already done to mobiqwik.

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G

Gajju Naval

from Avinashi, Tamil Nadu

Jan 24, 2019

Pls refunds my money pls

Gajju Naval's reply, Jan 24, 2019

10000 deposit pending

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Address: Thiruvananthapuram, Kerala, 695006

I want to upgrade my wallet adhering to kyc norms. I cant use my wallet money it seems to be locked in wallet. Kyc centre is not available in trivandrum, kerala. What should i do to save my hard earned money? I am awaiting your reply without further delay. If not addressed in time i will look for other legal options such as rbi. I have checked for kyc centres near me but no mobikwik centres found. I am working hard for my money please dont play with customer's emotions. If not possible to provide kyc services, arrange a mechanism to re deposit wallet money to my bank account

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Address: 560076

My mobile number is [protected] i want to transfer from my wallet to my bank account till now no one from mobiwikik as taken the steps its really disguesting ridiculous i am getting huge delay as amount is struck one person techie savii messaged here but no action taken kindly look into this matter immediately my kyc i am unable to do any where here kindly look into this matter seriously and solve as early as possible kindly get back to me

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Address: Dakshina Kannada, Karnataka, 575019

It showing invalid cell number and mail doesn't exist, what to do, not even do bank transaction and whom to complain about this and where to lodge complaint, it looks something fishy, please some one help me in this regard, initially everything seems ok, now can't do even small recharges, worried about my money, plz help... It will solve or not solve as early as possible

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K

khcomputers

from Mangalore, Karnataka

Jan 21, 2019

Order no EN[protected]
I made a recharge for [protected] but [protected] got recharge
Recharge amount is 65,

Please solve

R

raju120491

from Pune, Maharashtra

Jan 21, 2019

Date[protected]
-I had done payment of credit card through mobikwik, of 11175 rs but did not get credited to credit card please help.
-Refund needed
Bank details
CITY BANK KOREGAON PARK PUNE
ACC NO - [protected]
IFSC - CITI0000005
Pradip Gaikwad
[protected]

H

Hvk Koliparthi

from Vijayawada, Andhra Pradesh

Jan 21, 2019

Credit card bill paid through upi amount, debited from my account on 18/1/2019 till now i didn't get any feedback and anything and not showing in transactions nor in credit card pls revert my money back

J

Jyoti Dhawan

from Mumbai, Maharashtra

Jan 21, 2019

Dear sir

Mobikwik has not given cash back as per promise of RS 300/- as I recharged Rs 399/- it is denied such kind of fraud is taking place by this app.

JYOTI DHAWAN
[protected]

S

Shalini Shobhit Mishra

from Delhi, Delhi

Jan 21, 2019

I have tried to place an order with Shopclues however the amount is deducted and stucked with u. Please refund my amount asap.

I have already contcated with shopclues for the same.

Either you refund or should i contact to consumer forum. My bank also states that the amount is with you.

Shalini Shobhit Mishra's reply, Jan 16, 2019

The amount is stucked with mobikwik.. Mobikwik has no customer care number no chat option available..for customer.

A

ANIRUDDHA PANDE

from Bhilai, Chhattisgarh

Jan 22, 2019

I have add money Rs. 4000/- on 16.01.2019 on mobikwik wallet, but due to failed transaction the amount has been deducted from my bank account but not added in mobikwik wallet till now.

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I have made a transaction for 6000 through mobikwik [protected]@ikwik to my friend [protected]@ikwik on 7-1-2019 at 1.51pm upi id is[protected] amount deducted but not credited to receiver account its already 10 days but the amount was not credited. Bank said that mobikiwik app only responsible for this plese solve the issue and make my money refund

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Sir, i complained before regarding mobikwik wallet (Now no issue using my wallet) at this site, regarding this someone call me & say that i am from mobkwik customer service (His ph. No. [protected]) and said, open your mobikwik wallet & tell me pay and store 6 digit otp & ask about wallet balance and which card add wallet money, tell me cvv no. Printed back of card. I told them wallet balance & other information but i din't told about cvv no., when he asked about cvv no. Then i understoopd he is totaly fraud. After 30 minutes he booked xiaomi mobile from my wallet rs. 13999/- but failed to transaction amount. I atonce complained in police and cyber cell and given all the infomation to police. Is that possible any member of mobikwik service center ask about this type of information. Please take against those people who try to destroy the reputation of mobikwik company.

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Address: Chandigarh, Punjab, 160036

Website: www.mobikwik.com

Mobikwik application is a wrost app which have zero customer care system they are not responding customer payment related issues. When i asked his headoffice contact number then they are not given satisfactory answare to me. I have done 25500/- payment transection to my bajaj allianz policy by mobikwik median but don't transfer my payment to my merchant. Please help me. His office contact no is [protected]

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U

Uttam gandhi

from Bengaluru, Karnataka

Jan 17, 2019

I have recharged Airtel number today morning at 9 30 am number [protected]. amount 448 amount deducted but till not recharged that number and Airtel customer care is telling not received what to do how much time u need to return money into wallet

A

Aneesh sc

from Guruvayur, Kerala

Jan 17, 2019

Please help me my contact number [protected]/ [protected]

Aneesh sc's reply, Jan 16, 2019

My money refund and help me

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Nomobikwik transactions history shows as amount of 6000 received but not credited to bank account... On 7th january 2019 at 1.51pm my friend sent 6000 via mobikwik to me... It shows as amount received +6000 but not credited to my account... Customer help from mobikwik does not reply properly... They always give same reply with reference number. Plese credit amount to respected bank account..

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Jan 18, 2019

Updated by Sairohit45 Please send amount to my bank account

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U

Uttam gandhi

from Bengaluru, Karnataka

Jan 16, 2019

I recharged my house number [protected] today morning at 9 30 am Airtel number amount 448 is deducted from my account I faced this problem so many times in mobikwik I can't know who is the froud Airtel or mobikwik plz solve this or I will take further action my number is [protected]

Uttam gandhi's reply, Jan 16, 2019

Reply me what to do

S

Sreedhar RVN

from Kottayam, Kerala

Jan 18, 2019

Hi Sir, i have small shop, Wrongly 100/- transferred from [protected] to [protected] thru mobkwik . Could u please refund to my mobkwik account.

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Through mobikwik same number has got double recharged for the same period. So, i would like to revert back one of the transactions.
The amount is 169.
It is airtel.
Please do let me know how to do that
It is done on 16th jan.
Need your immediate attention
Already provided required information
Contact if additional information required
I have been using mobikwik for my transactions. Please provide a customer care in app as well

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Address: 520011

I have redeemed my State Bank of India debit card reward points of 300 points equivalent to 75 indian rupees to the mobikwik wallet app. The reward points have been deducted from my sbi rewards account and no longer exists as on 05jan2019. Point Gateway (LIVMOBIKWIK) Booking Done MemberShipNo: [protected] Points: 300.00, i also got this message from state bank that my reward points have been successfully redeemed into mobikwik wallet.But when I logged in into my mobikwik app it shows zero balance in the mobikwik wallet which should have been 75 indian rupees is not added .what happen to that account.i call to mobikwik customer care they dont have information regarding this issue. Plese help me to process

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M

Mani77harini

from Mumbai, Maharashtra

Jan 17, 2019

Hi,

I have attempted wrongly password using mobiwik app transaction. My security pin was blocked. Kindly unblock mobiwik transaction security pin.

I have attached my documents below.

Regards
Manigandan

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Address: 122101

Website: www.mobikwik.com/contact

Hello i have recharged my jio number [removed] via mobikwik of rupees 399,
But has taken the money and it never get recharged, and i have tried to registered two times help ticket and found those status are resolved without anything done, they dont have even contact number. This is really fake.

Note: i have attached my transaction id screenshot mobi1 and the help ticket screenshot mobi2

Thanks
Amit singh
[removed]

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Mar 20, 2019

Updated by Amit Bapu Amit Mobikwik customer care people tried to threatened by calling early morning at 6 am. and asked what is the issue, when told them why you are calling me so early morning, they told do you need any solution as you have a complaint in the forum. tell me the details of the issue, after explained him the details he asked me to give details of bank account so he can transfer the amount. is it this company operates like this ? please aware of this company once you have made phone recharge and if it did not recharge then forget the money because they will call you in very odd time and try to threaten you

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I have done annual recharge towards my tatasky subscriber id [protected] on 1st jan 2019.
The money got deducted instantly but the issue of credit towards my tata sky account still stands unresolved and the account is deactivated.
They said the money will get refunded but no action has been taken till now.
I have had enough patience to wait for 13 days but now i am losing my patience as the purpose of recharge still stands unfulfilled.
I expect a quick response from mobikwik to draw a conclusion.
I have also raised a complaint at tata sky for 3rd time with refference number: 1abtm1o1 to resolve the matter as soon as possible.

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S

shahabad bla Rounders

from Srinagar, Jammu and Kashmir

Jan 15, 2019

Plz credit my balance my bank account plz

shahabad bla Rounders's reply, Jan 7, 2019

Plz refund my balance my bank ac

shahabad bla Rounders's reply, Jan 7, 2019

But no show balance

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Address: Amritsar, Punjab, 143001

Website: www.mobikwik.com

Hi, i m dhirendra kumar yadav. Has a mobikwik account with balance of rupees 1298/-. I m not able to transfer the money back to my bank account or to do any recharge. Yes but your very wise app is allowing transferring more money in to my mobikwik account from my bank account.
2. Kindly do something otherwise i am filling a case against your company.
My details
Email - [protected]@yahoo.com
Contact number - [protected]

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Chandu poorna chander

from Peddapalli, Andhra Pradesh

Jan 14, 2019

I have recently taken Bajaj EMI. But I had a mobikwik account before but that account was disabled So I want to restore my account again .I send a screenshot photos showing my Aadhaar card and bank account details and the mobikwik account is discontinued
Email: [protected]@gmail.com
Mobile: [protected]

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Address: New Delhi, Delhi, 500085

Website: wallet.mobikwik.com/accounts/login

After raising a complaint they called from registered mobikwik no:[protected], that concerned customer executive had pretended saying that he will do wallet to card transfer of my money of rs 9000 locked in mobikwik wallet. Instead of that he took the details of debit card. He directly stole the amount of rs 8999 from my savings account by using debit card details. I can finally say that mobikwik is fraud. It's just looting the people's money. I request the government to ban this wallet as early as possible. I am attaching the proof that my money was looted on 09/01/2019, at 4:37pm. They are not even resolving this issue.

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V

veerug 126

from Bhimunipatnam, Andhra Pradesh

Jan 14, 2019

Please send customer care number and help me immediately

T

Tech Saviii

from Ahmedabad, Gujarat

Jan 15, 2019

Give Me Your Bank Account Details with IFSC

You can transfer your money from wallet to bank account using this link
( https://easebuzz.in/pay/TechSavii )

Terms & Conditions

Transfer Time : within 4-5 working days

Fees : 10% Transaction Charges

For Contact : [protected]@gmail.com

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Address: Prakasam, Andhra Pradesh, 523101

Dear sir

Mobikwik company cheating me, as per RBI for Wallet upgration, I try to Done my wallet Kyc. But unfortunately there is no Kyc centers in prakasam Dt(Ongole), they hold 5000rs in.my wallet.. If I want do any transaction, that request is not processing due to Kyc upgrade.100 times I try to call customer care. But at least one number also not working.

I request you please help me to get my money back.

Regards
Bhogireddy Narasimhareddy
[protected]
[protected]@gmail.com

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M

madanprajapati166

from Jodhpur, Rajasthan

Jan 14, 2019

A transaction made for payment of electricity Bill on dated 06.01.2019 but transaction was failed and amount Rs. 5351 deducted from my bank and still not refunded in bank account...

Transaction No.[protected]
Order I'd MK[protected]
Registered Mobile No. [protected]

Please refund as soon as possible..

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Address: Vadodara, Gujarat, 390006

Had done a vodafone recharge for mobile number [protected] worth ₹458 on 6th january, 2019. The recharge was claimed to be successful by mobikwik and a confirmation email for the same was sent ; but no such recharge records were found by the operator, whereby recharge was not done. Thus the recharge was not done even after dedection of money.
References:
Order no: wal[protected]
Txn id: 39441517
Ticket no: 10163167

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S

Swaroop A S

from Bengaluru, Karnataka

Jan 10, 2019

Please check u recharged a mobile number of rs 548, but amount deducted from my bamk account twice, so please check and refund my amount...

A

Amalraj Benjamine

from Avinashi, Tamil Nadu

Jan 14, 2019

I've added 9999 rupees from my credit card to this wallet. But I couldn't get the money in my SB account. It's so pathetic and even the Customer care service is even worse. I'm not a single user but also many users are affected with the same issue.

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