Mobikwik Complaints & Reviews

Maine electricity bill jama kiya tha mere account se 24 oct ko deduct kr liye lakin abhi tak na to bill jama hua aur na hi paise waps aaye
Mere paise wapas kr do jldi se mjhe bhut jrurat hai 1488 ]

Bevkuf smjh rkha hai itne din ho gye kis baat ka app hai ye ek dum bakwas hai
Mai to sb ko mana kr duga ki na kre iss app se koi kaam

Aaj paise daal do haram ke nhi hai paise jo tum public ko loot rhe ho aisa konsa app hai jo pse kaat le aur lota ke na de

Aaj hi daal do last time hai

Hi,

This is so unfortunate that we as a customer are getting the worse customer services ever.

I uploaded money in my wallet so that i could start using mobikwik.

I wanted to use the wallet for couple of transactions like ordering online food, petrol etc but neither i can able to use money on any merchant nor i can make any bank withdrawal.

It's been more than a week i am struggling to get my kyc updated. I cannot do it online as my new mobile phone number is not linked with aadhaar.
I requested for a agent to visit my location but no one came. Neither i recieved any communication from mobikwik. This is really pathetic services. This is our hard earned money which i am not able to use. Please send somebody asap otherwise i am escalating it to consume court.

Sir i have recharged vodafone no [protected] today two times first time recharge was unsuccessful via bank of india and amount has debit my bank account and second time recharge was successful it was recharge via state bank of india amount not refunded till now in my bank of india account so plz refund my money back
My email id is [protected]@gmail.com

Hi, i made a payment in the app and that was deducted from my account. This payment is showing as failed in the app. I have tried contacting mobikwik customer service and they told me my money will be back in 10-12 working days but now it is more than a month. I made this payment on 26 october for an amount of 18000 inr. My registered phone no is [protected]. Please return my payment as earliest as possible...
Calls received from [protected]...

Transaction for charging mobile number initiated from vodafone app and payment done from mobiwik. But transaction failed at mobieik end and refund not initiated in account while 7 days already completed. I already raised complain to mobiel but no update and refund initiated from their end. And they never respond on any complain. I am still waiting for their response but no response from their end.

Hi, i made a payment in the app and that was deducted from my account. This payment is showing as failed in the app. I have tried contacting mobikwik customer service and they told me my money will be back in 10-12 working days but now it is more than a month. I made this payment on 13 october for an amount of 1466 inr. My registered phone no is [protected]. Please return my payment as earliest as possible

Payment to mi.com Of Rs 12999/- two different transaction from different debit card money deducted from my bank account two time.
But showing that payment failed. When I contacted at mobikwik help he said the refund was done between 7-21 working days. But the matter is now payment date is 12 October 2018 . It is over 36 days but till not refund my money. Even I have contact to mobikwik help over than 20 times he was always said that wait 7-21 working days even it's over 36 days.
He was cheating with me.
My order I'd is
578014e426bbe & 8c00e416c5d3
One transaction has refund done but another one transaction is not refund
Please help me any one

Dear sir
Meane 10/10/2018 Ko SBI credit card ka bill payment MobiKwik se Kiya tha jo updated nahi hua or November month ke statement me add hokar aa gya jisaka amount-7938 tha.meane MobiKwik ke office me complete ki to unhone kaha ki hamare eha se pement successful ho gayi hai.or bank bale bol rahe he ki hamare pas koi pement nahi hai.or sir me amount -7938/- refund nahi hua hai.
So please help me.
Karan Singh lodhi mob.-[protected]
Mail-id [protected]@gmail.com
Credit card no.×××× ×××× ×××× 4794

Name:

Sachin Gholap

Email:

[protected]@gmail.com

Phone No:

[protected]

i had done mobikwik payment through wallet rs.4400/ it deducted from wallet but not got in Account which i paid so i raised the issue on that day. My ticket id is 9647857 on that day when i raised my issue i.e; 05 November 2018, get just reply that your issue is resolved and you will get payment within 5 to 7 days working but now its 16th November 2018 and didn't get any refund to wallet or didn't get any reply from your side.
I had attached my both bank statement for reference because in resolved status they message me that it refunded to your bank account.

[protected]@gmail.com

[protected]

Name - Sachin Gholap
Mobile No. [protected]
email id - [protected]@gmail.com
i had done mobikwik payment through wallet rs.4400/ it deducted from wallet but not got in Account which i paid so i raised the issue on that day. My ticket id is 9647857 on that day when i raised my issue i.e; 05 November 2018, get just reply that your issue is resolved and you will get payment within 5 to 7 days working but now its 16th November 2018 and didn't get any refund to wallet or didn't get any reply from your side.
I am attaching my both bank statement for your reference

Dear sir, i have transferred amount rs 3012 to mobikwik wallet number [protected] in place of mobikwik walllet number [protected] due to mistake.
So, please refund this amount into my mobikwik account number [protected].
On contacting to that person is not responding by not picking up my call.
Order no :- [protected]ab3d14cb4d9

Also, i had registered complaint at https://www.mobikwik.com/help, but still didn't get any response.
So kindly help me for refunding my money.
Thank you.

Ajay thakre

I tried to add 2446.78 on 15.11.2018 to mobikwik wallet from my paytm payments bank account but the transaction failed but the amount deducted from bank account when contacted to paytm customer care they said contact merchant and merchant is not replying yo me please help its urgent and tell me how much time i have to wait for this to get the refund

Dear sir, my name is ravi kumar i had been cheated by a person mr. Rahul kumar through your mobikwikaddmoney @hdfcbank (Upi ref no[protected]
For the sum of rs.10, 000 the cheater name is rahul kumar as shown in true caller the episode started by ordering through a web site avoonik.com for a lehanga worth rs.549, the product is not received in my end as they given customer care number [protected] i had contacted him he gullibily...

On 26th of Oct, I made three UPI transactions from ICICI to HDFC credit card payment through Mobiwik. Out of three, two were scucessful and one was pending at the Mobiwik, After that i raised the request, they mentioned that it is reversed to the bank. But my banker says that the money is in still mobiwik. Need to know to which bank they transferred the money.

Reply from my banker:
We understand your concern.
With reference to your mail we request you to go through the below details regarding beneficiary.
Beneficiary name : MOBIKWIK.

Beneficiary account number : XXXXXXXXXX7335.

Beneficiary IFSC code : HDFC0000280.
We thank you for giving us an opportunity to be of service to you.

On 10 th Nov I tried to recharge my jio account via mobiwik .Com from my jio app but unfortunately it was not credited till 11 Nov 18 . On 11 Nov 18 at 10 25 am I have called on the mobiwik customer service agent of mobiwik customer service mobile number a agent took the phone and I told him about the matter which happens on 10th Nov . I claimed him for refund on my money as as my recharge was not done but he told me to download the mobiwik app first as the procedure for refund he also asked me to download an anather app anydesk at first I rejected to download the app but managed me claverly by saying that this was the procedure for refund thus I download the app and he asked me to say the ten digit number to present it the app I told and he manned me to enter the card no ccv no to it suddenly and again he asked me to enter the amount suddenly I found a thipple otp was generated and a sum of 15398 was debited from my account suddenly I come to known that he has hacked my phone thus I manned to block my card the three trannscation as follows Mobiwik txn[protected] of rs 399 ABIPl txn[protected] of rs 9999 yes bank txn[protected] of rs 5000 I was unable to complaint​ on my home branch as of devali holiday I tried again and again to the same mobile no but no body picked up on the phone .Yesterday I have made a call from anather mobile to the same mobiwik mobile number they took the phone I have told all the detail to them and the agent given a complaint registration no of[protected] I was told that the enquiry team will call me within 24 hrs and no call came today again I called on the same mobiwik mobile no the agent told me that the complaint is in open stage the will contact through the mail. Thus request you to take necessary step to refund of my debited money .

Hi Team,

I have recharged my Vodafone mobile number on[protected] using My Vodafone app for rs 159 on and made payment through Mobikwik wallet. The amount got deducted but recharge was unsuccessful. When I have raised this with Mobikwik they are not ready to accept it and said recharge was successful at the merchant(Vodafone) side. But when I checked with the Vodafone customer care they clearly written over a mail that recharge was unsuccessful and amount should be credited back to my account. But it has not happened.
I even attached the mail copy to Mobikwik but they are not ready to accept and refund my amount.

Regards,
Shukoor

Good evening. On 14/09/2018 unauthorized transaction for rs.37, 500/- debited in my account through mobiwik. That transactions is not mine and more over some third party made a transaction without my permission. I have already made a complaint to the bank also. On that day nearly 10 transaction done though my debit card. So we request you please kindly refund the transaction from your end at an earliest. But till today they have not refunded.

I have transferred money to a frnd.. And transaction is successful but the amount didn't reached to the destination account so quickly grand my request and refund my money as soon as possible... Transaction id:[protected]... I have transferred money yesterday near about 11 am... It is shown to me that transaction is successful but frnd said and i also checked money is not credited to that account

Hello,

On 31st october, i did an imps transaction of rs 5000 and 1000 as transaction failed and amount got deducted.

Customer support told that issue will be resolved in 7 days and amount will be refunded but still it's been more than 10 days but no update.

Please look into the issue.

Following are the transaction details :

Date : 31st oct 18
Transaction type...

Hai, when i was doing transaction with mobikwik app to mynthra account the transaction was not succeed but amount (1783.00) deducted from my yes bank savings account on 9th november but still not refunded the amount to my account and i also informed many times on mobikwik support they are not giving us exact response like as per bank policies within (7-21) days the deducted amount will refund to your source bank for that i also visited to my bank but no amount is refunded from mobikwik, still how many days, i have to wait for my money, i think this is not write, you people were playing with us my money is dedicated one month's back still it's not refund, how can we trust online payments you people were not giving any response from mobikiwik costumer support, very worst service please refund my money, we have some comments my money is not refund from past one month. My registered email with mobikwik app (Vijaykumar. [protected]@gmail.com) and transaction details as below

"paid from card (#orderid:57a3a5ee63e6e)

Transaction id: 57a3a5ee63e6e"