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Updated: Dec 4, 2024
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Mobikwik reviews & complaints page 173

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S
Sangram88
from Pune, Maharashtra
Nov 4, 2018
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why not refund my money

Address: Pune, Maharashtra, 410501

What the are bad service in mobikwik company,
I have mobikwik account, number-[protected]
Mail i’d - [protected]@gmail.com
Due to kyc not done i have deactivate this account on customer care side
Before deactivate i was uploaded 2500 rupees
Why not refund my money
With out refund how to deactivate this account,
This account already deactivated.
Before i was transferr 2500 rupees...
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A
[email protected]
from Mumbai, Maharashtra
Nov 3, 2018
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predatory policies, discretionary actions against customers, no way to contact on call or e-mail

Address: 122001
Website: m.mobikwik.com

1. Mobikwik needs to be taught a lesson by taking them to courts and making them to refund money to customers which they cleverly picketed through their discretionary actions in the past

2. They don't have any means to contact them directly through phone calls or e-mail. One can write to them only on mobile app in help section, to which they reply unsatisfactorily. They do not allow customers to send more than one msg while...
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A
afds
from Mumbai, Maharashtra
Nov 2, 2018
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account is showing error user is disabled

Address: Thane, Maharashtra, 401209

My account having mail id fernandes. [protected]@gmail.com and mobile no[protected] has been disabled for past 5 to 6 months ago. Despite sending request over mail they are not paying heed towards customer concern. Even they not replied my mail. I have even called the customer service there never resolved my problem so pls help me to open the app its very bad experience if you cannot resovle the customer complaints then pls close down the app...
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R
Roshan30
from Surat, Gujarat
Nov 2, 2018
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permanently delete my account

Dear Mobikwik Support Team,
H have two accounts and I just want to delete my account permanently with following information because i am not using anywhere this account.
1 My mobile number with Mobikwik account is- [protected]
2 My registered email with Mobikwik account is- [protected]@gmail.com
3 My last transaction was: mobile recharge 19₹ at [protected]
*This account not deleted it is only user disabled....
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R
Rajesh Vadhaiya
from Borsad, Gujarat
Nov 2, 2018
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transaction from wallet

I have an account in mobikwik, yesterday i added rs. 10000 in my wallet for purchasing, but i cant send money to any merchant or any bank account from my wallet. There is no customer care number of mobikwik where i can filled a complaint. Everytime when i tried to transaction there is error saying that service is not available. I also cant update my kyc from wallet....
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K
KasiViswanathan meiyappan
from Chennai, Tamil Nadu
Nov 1, 2018
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bill payment successful but not credited to bsnl network.

Address: Chennai, Tamil Nadu, 600127

Hi Sir i have paid my Bill Payment of Rs 1200 for my BSNL Landline. I paid through my credit card and amount was debited and payment was successful.
After the payment it is showing me i have paid for Airtel No with my bsnl landline number.
BUt money has not been credited to my BSNL landline account. I have been enquiring the same to the customer care support but no proper response in this regard.They said it will take 3 working...
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P
prakharsaxena84
from Udgir, Maharashtra
Nov 1, 2018
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refund on cancellation of irctc train ticket

My account is registered with email id [protected]@gmail.com

I have booked irctc ticket and paid the amount through mobikwik wallet on 25.09.2018. The amount (Rs 1450.86) was deducted and ticket was booked. No issue so far

Subsequently, on 28.09.2018, the whole amount rs 1450.86 was refunded in my wallet, eventhough the ticket was still valid (I checked on irctc). I, therefore, complained on mobikwik help...
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Swathi Arumalla
from Hyderabad, Telangana
Nov 1, 2018
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money deducted from the bank but the credit card did not receive

On 26th of october, there transaction were made, out of three one was failed and money was not either credited back to the beneficiary account or the credit card. Same issue raised in the mobikwik also, they told that money credited back to beneficiary account, but it was not happened.

Money deducted from the bank but the credit card did not receive...
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K
kvsp777
from Koradachcheri, Tamil Nadu
Oct 31, 2018
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fund debited from wallet but not credited into source account

Address: Vellore, Tamil Nadu, 635751

Hi, I have made fund transfer from wallet to Bank on 19.10.2018 and amount was debited from wallet but didnt credited to source account and i have raise the complaint to both.
1. mobikwik(Ticket #9521015): Team said "Payment was successful from our end amount has been added to the source account and they given PRN no.[protected] for further reference also suggest to check with bank side.
2.Bank: i have draft the mail to bank...
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A
anil1991
from Noida, Uttar Pradesh
Oct 30, 2018
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kyc service unavailable

Address: New Delhi, Delhi, 110062

I have registered in mobikwik 10 to 15 days back and add 5000 but i cannot able to use this money due to kyc service unavailable and i have tried lot of time to update my kyc through mobikwik app and mobikwik kyc center as well but not done so how i can withdraw or use this money if. Kyc service unavailable so mobikwik team need to inform before adding money so that no one will loose or block money.
Kindly suggest
Mobile number-[protected]...
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S
siddharthas
from Delhi, Delhi
Oct 29, 2018
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unable to use money from mobikwik wallet

Address: Kolkata, West Bengal, 700082
Website: mobikwik.com

Since last 10 days I am unable to do transaction from my mobikwik wallet. Every time while recharge it is showing "this service is not available ".I am having Rs. 4000 in my mobikwik wallet. I have raised 3 tickets to mobikwik help section but no reply received till now. I am worried whether I can use my money lying in mobikwik wallet . Please help. Regards siddharth [protected]....
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P
Prat444444
from Delhi, Delhi
Oct 29, 2018
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railway amount not yet refunded

I have not yet received my refund of ticket cancellation which has pnr number [protected]. I proceeded the payment through mobikwik which is responsible for the refund amount to be transferred to my account although the ticket situation is showing that the amount has been refunded but it has not yet reached my account please process my request as soon as possible....
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M
Mohan Raaj
from Chennai, Tamil Nadu
Oct 29, 2018
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refund not received via booked makemytrip

Address: 600044
Website: www.mobikwik.com

Hello mobikwik

I am booking bus ticket via mobikwik ticket number: b3kvx8ed (Operator pnr: ts[protected]fufp/302764/idayakottai - chennai)
To: chennai bus type: a/c-sleeper
Makemytrip bus id: nu[protected].

I am cancel this order. Rs.1260 refund amount to send mobikwik.

I contact make my trip customer care and told to already amount sent to mobikwik. But till now not received....
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N
NURA kanth
from Hyderabad, Telangana
Oct 29, 2018
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regarding kyc and primary number

Address: 535003
Website: www.mobikwik.com

For an immediate hospital admission of a patient using mobikwik with my account [protected]@gmail.com and i don't have primary number added to it to do transactions but i have added some money to wallet and unable to add primary number and kyc details also.
Please do the needful. No customer support also available. Every time service unavailable. I have added amount for an immediate requirement but i m unable to use it. And help option...
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M
Mohammed Akbar Basha
from Bengaluru, Karnataka
Oct 28, 2018
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payment deducted from mobikwik but not refund

Address: Kolar, Karnataka, 563114
Website: www.mobikiwk.com

I have complaint lot's of time i am not getting any response from mobikivki i trust consumer court but why my problem is not clear, i request you to please check and update what about my money, from mobikivki i am not getting any response i am waiting past one month's, i didn't get my money please talk to mobikivki please solve my issue, please please please...
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J
jobypj846
from Mannarakkat, Kerala
Oct 28, 2018
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can't transfer the amount to bank

Address: Ernakulam, Kerala, 670511
Website: www.mobikwik.com

My registered Mobikwik no: [protected], Email : [protected]@yahoo.com.

Dear sir,
I deposit cash to mobikwik wallet on 26/10/18 at Rs.9000/-.But now i cant transfer money from my wallet to bank or wallet other payments.
Such transaction time they showing update kyc. i find local kyc centers in ernakulam. No shops are updating kyc in my area.
I try many times for kyc in this app but it is not working now....
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B
Biren Modi
from Ahmedabad, Gujarat
Oct 27, 2018
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very bad service providing, no cash back provides

Website: Www.mobikwik.com

I am new user in mobikwik and it has offer running o[censored]sing "double" promocode but due to some issue in mobikwik i am unable to use that promocode so i have raised issue with ticket #9556892 and they have promise me you add money directly they arr going to get cash back, so after approval from that i have added money and now when i replied to add money nobody is replying. So i have raised new ticket #9573142 so now they are replying that...
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P
Praveen Kumar NALANDA
from Jamshedpur, Jharkhand
Oct 27, 2018
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unsuccessful transaction money not refunded

Address: Nalanda, Bihar, 803101
Website: www.mobikwik.com

My i'd is - [protected]@gmail.com
I have paid to myntra via mobikwik but transaction not complete and money deducted on 16 oct 2018, i have complain to help section on mobikwik app and ticket no is given #9487755. But my money not refunded, i am very depressed on money deduction.
The transaction amount is rupees 1384.76, so please refund my money.
Thanks...
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A
A-Agarwal
from Delhi, Delhi
Oct 26, 2018
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transaction failed but no refund

I paid for airticket using MobiKwik, but after doing payment using Mobikwik transaction failed.
CCAvenue support confirmed refund of transaction failed.

But there is no Help system at MobiKwik I tried chat it is frustrating bot,
I called Customer Care Number - [protected], it just play recorded message.
I called Number :[protected], it is not available.

How government allows these companies...
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D
Durgeshnarayan Singh
from Noida, Uttar Pradesh
Oct 25, 2018
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refund of money from bus operator name s.s brothers travels

Address: 208019

Sir, on dated 03 october 2018, i booked a bus ticket from kanpur to delhi through red bus and paid money rs 2400/- via mobikwik. My ticket pnr was b3mxadmm and operator pnr was b3mxadmm. Next day message came regarding cancellation of this bus. I talked on mobile no. Of bus operator [protected] which displayed on my ticket. He confirmed me regarding cancellation of bus and assuring me for refund of money within 05 days. I booked a new ticket...
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