Mobikwik Complaints & Reviews

Respect mobikwik,
While i was taking money taking money from my sbi account to mobikwik account through upi, the transaction got fail and but money get deducted from my bank account. I had contact bank regarding this but they are saying contact mobikwik regarding this, so i request you to refund my money plz as soon as possible, i have faith in you and please look into this matter.
My linked mob no. [protected]
Upi transaction i'd (Failed[protected]
Please refund

I beg to inform you that on 23/10/2018 around 6:30 pm a customer care officer of mobikwik naming rahul sharma called me in this no [protected] to do my kyc on my mobikwik app as earlier i have given a complaint against mobikwik in consumer forum therefore keeping in mind that i received the above number for verifying my kyc in mobikwik and for upgrading my kyc wallet and then he told for upgrading he asked my debit card last 6 digits and i gave that 6 digits to him as a result my total amount of rupees 7872 has been deducted from my account sbi account no - [protected] on 23 oct 2018.

I request you to kindly see this matter with utmost concern for which act of kindness i shall ever pray to you and refund the same amount.

I have registered in mobikwik 10 to 15 days back and add 5000 but i cannot able to use this money due to kyc service unavailable and i have tried lot of time to update my kyc through mobikwik app and mobikwik kyc center as well but not done so how i can withdraw or use this money if. Kyc service unavailable so mobikwik team need to inform before adding money so that no one will loose or block money.
Kindly suggest

I have made a bill payment for an amount of rs.15, 819.52 ps to hmswwb towards water bill through mobikwik payment gateway on 21/11/2018, whereas the amount has not been reached either to mobikwik or to hyderabad metropolitan supply and sewerage board but the amount has been debited to my sbi card account.

Kindly it is requested to resolve the issue and reverse the amount and credit the same to my sbi card account.

I have made a payment to Shree medical & general store on 24/11/2018 of Rs.8450. and transaction Is is : [protected]b68d41fffe7 balance have been debited form my wallet and same have been not reflecting in the shree medical & general store wallet. already 4 days have been completed.
please find the attachment for payment details.i m unable to connect to your customer care.

kindly do the needful on urgent basis.

Pls note my
Loan Account Number with Provider LXW-M[protected]

i haverecd the amount in mobikwik on
Nov 21, 2018 12:39AM

Loan Credited

Transaction Id:[protected]
Received :₹ 19, 825

also note thati have transferred to my bank account from my wallet
Nov 21, 2018 6:50AM

Bank transfer to VISHNUDAS HARIDAS JA[protected]

Transaction Id: 57b228dc0869b
Paid :₹ 19, 824.81

but pls note i have not recd the amount in my bank account yet

amount is deducted from my wallet but not credited in my wallet

and the mobikwik executives did not replying me proper answer

they have given me one RRN number but i checked with my bank

but amount not recd so u pls tell them pls credit the same in my bank account in my wallet

also the wallet transaction invoice error shows no invoice data found

so u pls check and revert

pls find attached screen shot of my bank statement and my mobikwik wallet

Dear sir, i am r. Arun, thirumangalam, madurai district. I have applied the online loan in mobikwik wallet on 21.9.2018. But loan amount receieved from ivl finance. (Indiabulls) they promising loan amount for boost loan for mobikwik rs.60, 000/-. First they have not told interest rate and documentation charges. After all the process completed they have deducted rs.2681 for documentation charges.

Deducting rs.2681/- for documentation charges and charged rate of interest for 2.04% monthly. After that deducting amount of rs.57319/- not credited to my account, this amount was transfer to mobikwik wallet. I am not able to use the money also. If transfer to the my bank accounts they have charged more than rs.3000/-. This is too much transfer for online loan amount. This is consider as a kandhu vatti group loan (Indiabulls)

I have immediately raised documentation charges was high and interest rate also high (Copy also attached). But they have not respond. And another mail sent regarding what ever credited amount i will settled to the indiabulls (Copy also attached). They have not respond and customer care also not respond for indiabulls.

So many person calling to my number. They torchuring me. I have record my mobile all the persons speaking. They have told come to my house and torchuring me.

Please sir consider my request safe me.

I will ready to repay the what ever credit money (Amount of rs.57319/-).

Acknowledge the same.

R. Arun
Madurai district
Mobile number :[protected]

This has under order No.:[protected]-1782203 in myntra and further refund initiated INR 1802.08 against cancellation in myntra, amount is still not credited to my HDFC account. Myntra referred bank account refernece no. for refund is WAP_1074443509577967893395. However as informed by HDFC bank, amount is lying with Mobikwik, for this reason amount is not showing in my HDFC account, please let me know the status of refund and credit to my bank. It is pending from 2 months. Please refer the attached invoice from MObikWik wallter transaction history myntra receivable is reflecting the statmenet, however whether mobikwik has yet to clear the refund to HDFC. As during help complain, this particular refund reference is not showing. I have done enough blame to my bank, here in that case as i can understanad mobikwik is the main source of all issues.

Sir i have transferred rs 5000 to my friend by upi transaction.. The transaction has failed but the amount got deducted but it neither transferred to beneficiary account nor to my account...
Sir please go through the transaction... It's i'd is :[protected]... My mobile number linked to mobikwik is [protected]...
Sir i have previously reported a different i'd but this time i have thoroughly verified with my bank passbook.... And this i'd i have not found in history in mobikwik... But when went to help section there i selected upi then i got this transaction i'd and it is in red colour and then i cross checked my passbook and my friend's i'd then i realized that even the amount got deducted it was not refunded into my account and also it is not sent to my friend's account...

Sir... Please solve my issue sir... Please.. Sir...

Sir my bank account has an amount of total rs 11581 but after doing few upi transactions of rs 5000 each with my friend it shows only rs 6581 even we have done transactions equally (I have checked many times)... What i understood is that one of those transactions has failed but money has been deducted... And it was neither transferred to beneficiary account nor to my account... So please bring my amount of rs 5000 back to my account sir... Please... The transactions are done between 23/11/18 and 26/11/18 sir.. My phone no attached to mobikwik is : [protected]...
And my email i'd is : [protected]@gmail.com....
Sir please help me sir.... Rs 5000 is huge amount for me sir...


Thank you sir...

Sir, on 24/11/18 i have done a upi transaction of rs 5000 to my friend's mobikwik account.. Money was deducted form my bank but it was neither transferred to beneficiary account nor came back to my account... Upi transaction i'd:[protected]...
Order id: omk22432f3fe4aab6a...
My mobile no linked with mobikwik is : *524339...
Sir i request you to refund my money back to my account... It is not my money sir.. It's my friend's money... So please sir do as fast as possible.... Hoping alot that you will help me...
Thank you very much sir....

I have using the mobikwik payment app 15 oct 2018 taking the my icici bank creditcard payment 4363.00 inr. But that time my account deducted amount in 3 times.2 times is unsuccessful transaction and third time transaction is successful so i have refund me immediately in one transaction but second time not refund me so far. Third transaction successful for icici bank credit card payment in 16 oct 2018. My icici bank credit card no [protected]
I have contact icici bank and credit card team he told me our side not pending any type of amount. Please you have contact mobikwik team and sending mail this mail showing you have paying 4363.00 inr amount in hdfc credit card bill but i dont know this transction how to transacted my icici saving account. I am not paying this transaction my side. Its a system problem for mobikwik side because my two transaction is unsuccessful first attempt. Please help me i have very frustrated unwanted deducted my valuable amount and not refund me so far. I have contact mobikwik help desk but he is not support me. My registerd mail id for mobikwik [protected]@rediffmail.com mobile no [protected]

Yesterday i (Jitender pal singh) tried to pay an electricity bill for my customer of rs 39975.00 dated on 26/11/18 vai mobikwik using my central bank of india rupay debit card.. I got a massage vai email transaction failed and your amount is refunded and in massage box your debit card is used at zaakpay epayment services gurugon pos atm but my bank account not credited by 39975.00 please help me otherwise customer may hurt me because of huge amount. The transaction id is mk[protected]. I am going in depression please help me

Dear sir/madam i pat the electricity bill by mobikwik bt the process of payment had failed by balance deducted my account... Pls refund my money as soon as possible... Sir ga maine hm electricity ka bill payment kiye the lekin payment fail hone bad bhi balance account se kat liya gya or abhi tk bhi bapas ni aaya h... Pls sir ga money refund karne ki kirpa kre jaldi se jaldi...

Dear sir

I am sayanna, i made a money transfer of 5174.05rs from mobikwik wallet to bank on 21st nov2018. While sending the amount at the last minute error came. Amount deducted from my account still not refunded or credit to my account. I raised complaints in customer service ticket numbers are (9777264, 9786064) five days gone the amount is not refunded please help me by solving the problem. My mobile number is [protected].

Dear sir,
I am praveen jainapur, my dth card number 95572870. I was rechaged through mobik. I was recharged 400 rs on 15/11/2018. And super cash 200 added in my account. But my videocon dth card not active. Still not get recharge. Total 10days over still not get.
I hope pl check as soon as possible. And give positive response..
Regards
Praveen jainapur

Sir,
Most humbly and respectfully i beg to say that on 23rd of november, 2018 i have made a mobiqwik upi transaction of rs5060 with my friend. After making the transaction the money got deducted but did not get transferred and in my bank passbook, the transaction of rs5060 showed but do not showed the transaction id.
So, i request to you that please resolve my problem by refunding the transaction amount.

Your obedient pupil
Rajnish kumar
Email: [protected]@gmail.com
Mobile: [protected], [protected]

I m unable to contact the customer care of mobikwik, there is no registered no. I am highly unsatisfied with the response there was unauthorized transaction which happened last month from my account on mobikwik wherein i don't even have the account.

I tried calling several times to mibikvik customer care buy failed to get through. This is really disappointing, i need an immmediate action on this.

I paid electricity bill o[censored]ttar pradesh power corporation limited for the [protected] account no. On 16th november 2018 of 1569 rs. Amount was debited from my state bank of india account but transaction was failed and payment was not received by merchant. It has been 1 week complete but i haven't received amount back into my account.
Order: mk[protected]
Please resolve asap because i have to pay bill of electricity.

I paid electricity bill of kanpur electricity supply company limited for the 33135771 account no. On 16th november 2018 of 2960 rs. Amount was debited from my state bank of india account but transaction was failed and payment was not received by merchant. It has been 1 week complete but i haven't received amount back into my account.
Order: mp[protected]
Please resolve asap because i have to pay bill of electricity.