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Mobikwik Complaints & Reviews

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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 176

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A
amdeshmukh
from Bhopal, Madhya Pradesh
Oct 18, 2018
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My mobile no. [protected]
Email. [protected]@yahoo.com

I did a transaction on 4/10/2018 for electricty bill of "the m. P. Madhya kshetra vidyut vitaran - urban bill payment of ₹1362.0 for ivrs [protected]".in mobikwik they showing transaction is successsful but my electricity bill not paid. And amout also deducted from my bank account.

Here is my transaction id: mk[protected],
Please look into my issue
Mobikwik customer support has been notified about the posted complaint.
I transfered 2079 rs from mobikwik wallet to [protected] mobile number i want the amt to be refund to my account
Money deducted but not deposit in electric bill (refund issue)

amount: 1530.44
connection no.: [protected]
category : electricity
operator: north bihar power distribution co ltd
txn ref id : mk[protected]

transaction date:[protected]
i requested you to please my money refund urgently please
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    D
    dhruvi jain
    from Yaval, Maharashtra
    Oct 17, 2018
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    Website: Www.mobikwik.com

    I was making a payment for online purchase through mobikwik waleet.. The order was not made but payment was deducted from my account.
    Initially the mobikwik was showing that rs. 1825 added in your wallet, due to cancellation of order. But after few minutes, tgere was nothing in my account...
    It has been more than 10 days, i haven't got my amount back...
    This is the reason i can't rely on mobikwik anymore... Not using it in future.
    And also, i want my amount back.
    Mobikwik customer support has been notified about the posted complaint.
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      S
      Sidram Jagadi
      from Pune, Maharashtra
      Oct 17, 2018
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      Address: 560068

      I have tried to pay bwwb bill through mobikwik; the bill amount is not paid but the amount is deducted from my debit card. Yet the refund has not happened.

      Date: oct 14, 2018 11:06am

      Bwssb bill (Water consumption bill-bangalore): rrno: s-427433

      Paid from card (#orderid:57829b353949f)
      Transaction id: 57829b353949f

      Paid :₹ 14, 453

      Resolution: need the amount to be refund.
      Mobikwik customer support has been notified about the posted complaint.
      Oct 18, 2018
      Updated by Sidram Jagadi
      The Issue is resolved and the amount is refunded back to my account. Thanks a ton for the quick response.
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        C
        chandanarjun
        from Delhi, Delhi
        Oct 16, 2018
        Resolved
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        Resolved

        Address: New Delhi, Delhi, 110059

        I have deposited Rs. 500/- on DATED 24.09.2018. But till date no money is shown in my mobikwik a/c. kindly refund my money at the earliest.

        a- Transaction ID.[protected]
        b- Transaction Amount. - 500/- (Rs. FIVE HUNDRED ONLY)
        c- Registered Email Address. - [protected]@aol.in
        d- Phone Number. - [protected]
        e- Order# - OMK36a1ece69ec7c2
        please replay soon
        thanks.
        Oct 16, 2018
        Complaint marked as Resolved 
        company has made no replay or no risponse till date. please teii me what i do. i am awaiting and tell me the next step in witch my refund ammount released.
        Mobikwik customer support has been notified about the posted complaint.
        Oct 17, 2018
        Updated by chandanarjun
        I have deposited Rs. 500/- on DATED 24.09.2018. But till date no money is shown in my mobikwik a/c. kindly refund my money at the earliest.

        a- Transaction ID.[protected]
        b- Transaction Amount. - 500/- (Rs. FIVE HUNDRED ONLY)
        c- Registered Email Address. - [protected]@aol.in
        d- Phone Number. - [protected]
        e- Order# - OMK36a1ece69ec7c2
        please replay soon
        thanks.
        I tried to recharge my mobile number, the money got deducted but recharge failed, I tried to reach customer care number around 100 times, but they are not responding, disappointed!!!

        Mobikwik!!!
        Is this the way you cheat people ?
        How can I unblock my security pin and what is the question about last 5 characters of Aadhar what are those 5charactere my Aadhar number or name? EID OR UID? Please reply
        I have deposited Rs. 500/- on 24.09.2018. But till date no money is shown in my mobikwik a/c. kindly refund my money at the earliest.
        chandanarjun's [Complaint's author] reply, Oct 16, 2018
        I have deposited Rs. 500/- on 24.09.2018. But till date no money is shown in my mobikwik a/c. kindly refund my money at the earliest.
        chandanarjun's [Complaint's author] reply, Oct 16, 2018
        a- Transaction ID. - 826711755884
        b- Transaction Amount. - 500/-
        c- Registered Email Address. - [email protected]
        d- Phone Number. - 9899778866
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          S
          sunilbains959818
          from Surat, Gujarat
          Oct 16, 2018
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          Sir, i had made a transaction of rs. 810 on 7 oct 18.. It was order no. [protected] through mobikwik for gullybaba publishing house.. Money was deducted bt transaction was not successful.. I got a msg from mobikwik that refund of money has been initiated.. Bt still money is not refunded even after 7 days... Kindly look into the matter..! I m annexing the snapshot of the order..!
          Mobikwik customer support has been notified about the posted complaint.
          My register number is [protected] which is mangala prakash tirpude.
          My mobikwik app help section is also block I am trying to upload my documents but upload section is disable.
          Tell me now what can I do?
          Please help me and reset my security pin
          Maine dt.7/10/2018, KO mobikwik mob.no. [protected], se airtel money bank n0.[protected] me money transfer RS.450/- kiya tha lekin a/C me paise nahi pahucha aur na hi mobikwik a/C me paise wapas aaya
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            D
            dachepallypr
            from Hyderabad, Telangana
            Oct 16, 2018
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            Dear team,

            I have taken boot amount from app and transferred to bank account, but till now money not credit to my account, transaction was done two days back, no response from help. My mobile no is [protected].   replace all
            Mobikwik customer support has been notified about the posted complaint.
            Dear Sir/Mam,

            Kindly provide active mobikwik customer no from your side ASAP.

            Regards,

            Sujit Kumar Singh
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              S
              Sujoy Adhikari
              from Kolkata, West Bengal
              Oct 16, 2018
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              Address: Kolkata, West Bengal
              Website: MobiKwik

              Mobikwik — mobiwik fraud


              Dear team
              I have made a payment of 1200rs on dated 2 oct18 in credit card with mobikwik no[protected]. But due to not having money in account i have requested to others upi
              For money [protected]@ikwik. He accept the request and made payment successful
              But same is not credited to card account
              Upi transaction i'd is[protected]. Kindly
              Resolve the issue why payment got delayed.
              I have given message on their portal but not solve my problem
              Mobikwik customer support has been notified about the posted complaint.
              Oct 16, 2018
              Updated by Sujoy Adhikari
              Mobikwik — mobiwik fraud

              3 Reviews
              sneha singht on Oct 16, 2018
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              Dear team
              I have made a payment of 13000rs on dated 11oct18 in credit card with mobikwik no[protected]. But due to not having money in account i have requested to others upi
              For money [protected]@ikwik. He accept the request and made payment successful
              But same is not credited to card account
              Upi transaction i'd is[protected]. Kindly
              Resolve the issue why payment got delayed.
              I have given message on their portal but not solve my problem
              I did a mobile recharge on 07.10.2018 by mobikwik.Rs 399/- was deduct from my savings account but my mobile was not recharge.
              I had a recharge of 399 rupees in my Geo SIM with Mobikiqui but the recharge was not done. And my account was also cut off.
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                S
                Sujoy Adhikari
                from Kolkata, West Bengal
                Oct 16, 2018
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                Address: Kolkata, West Bengal
                Website: MobiKwik

                Mobikwik — mobiwik fraud

                3 reviews
                Sneha singht on oct 15, 2018
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                Dear team
                I have made a payment of 13000rs on dated 11 oct18 in credit card with mobikwik no[protected]. But due to not having money in account i have requested to others upi
                For money [protected]@ikwik. He accept the request and made payment successful
                But same is not credited to card account
                Upi transaction i'd is[protected]. Kindly
                Resolve the issue why payment got delayed.
                I have given message on their portal but not solve my problem
                Mobikwik customer support has been notified about the posted complaint.
                Sir meary account meay seay paiment cut gai but mera ceridt card meay nahi gay or paiment not successful hui transaction id VCCC[protected] my mobile number [protected] transaction date 12 Oct 2018 Friday or na hi super cash back not racive meri or Seay mane ceridt card ki paiment ki thi
                Sharpy's reply, Oct 16, 2018
                Sir paiment amount 1000 ki thi
                My registard wallet number is [protected], I'm login through phn number with otp, my account is blocked, I'm facing user is disabled problem, pls unblock my Mobikwik wallet
                My mail id;isai.[protected]@gmail.com
                My contact number;[protected]
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                  A
                  Ameetha Subban
                  Oct 15, 2018
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                  By mistake i have made payment of rs. 2200 through my mobikwallet to airtel post paid no. [protected] (actually this number is prepaid mobile of my son) . Post paid number air tel [protected] is no longer existing.

                  When i realized my mistake, i have lodged complaint many times. Mobikwik ticket id: 9418875 & 9429393 and today no. 9479039/15.10.2018. I don't know how to see the feed back.

                  Would appreciate the amount. 2200 credited back to the original mode of payment made or to mobikwik wallet, which is wrongly made. Sorry for the confusion
                  Mobikwik customer support has been notified about the posted complaint.
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                    S
                    sneha singht
                    from Mumbai, Maharashtra
                    Oct 15, 2018
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                    Address: Nagpur, Maharashtra, 441104
                    Website: Mobikwik

                    Dear team
                    I have made a payment of 1200rs on dated 2 oct18 in credit card with mobikwik no[protected]. But due to not having money in account i have requested to others upi
                    For money [protected]@ikwik. He accept the request and made payment successful
                    But same is not credited to card account
                    Upi transaction i'd is[protected]. Kindly
                    Resolve the issue why payment got delayed.
                    I have given message on their portal but not solve my problem

                    Sneha
                    Mobikwik customer support has been notified about the posted complaint.
                    I have used Debit debit card recharge for 210, 210, 270, 300, 300 = 1290 but the process of recharge has not been processed, but the money from the bank account was not updated in the wallet on 10.10.2018 by the date of debit date, then I check my bank Account Account Service Turn my money back into my account
                    Sir I am thirunavukkarasu madhavn mob no: [protected] I am today transfer to Rs 34306 my bank account unfortunately transaction filed but amount will be deducted my mobikwik wallet pls amount revised my wallet account.

                    Thinks
                    ( Thirunavukkarasu)
                    Maine mobikwik app download kiya apne mobile number:-[protected] main aur apne HDFC BANK se rs.500/- mobikwik app me deposit kiye but wo rs.500/- show nahi hue please help me
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                      Y
                      Yvaishnav va
                      from Nagaur, Rajasthan
                      Oct 14, 2018
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                      Address: Jodhpur, Rajasthan, 342602

                      Dear team
                      Dear sir/mam
                      I pay my icici bill payment of month sep 2018 of rupyee 4000/- on 16 sep 2018. But payment is deducted form my account but bill is not paid. Nor my mobikwik invoice is genrated.

                      Now next bill is added last bill payment and delay charge.

                      I contact help and support but not respond plz slove this issue.

                      Document and screenshot are attached

                      Regards
                      Yogesh vaishnav
                      Mobikwik customer support has been notified about the posted complaint.
                      Hi sir,
                      Actually I forget password wrongly entered more than 3times so my pin has been blocked.kindly unblock my pin as soon as possible.
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                        Maarin Live
                        from Mumbai, Maharashtra
                        Oct 14, 2018
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                        my mobikwik user account is disabled

                        Address: 410209
                        Website: mobikwik.com

                        My account is disable but now im in need as bajaj finserv is linked with mobikwik so, i don't know reason for disable but kindly help me to get m account back. I tried to reset password but on the top page it says user disable and inside says new password set instruction has been sent but i did not got any mail even checked spam... I have attached screen shot
                        Email id: [protected]@gmail.com
                        Unable to contact mobikwik...
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                        RajeshPuri1987
                        from Bhubaneshwar, Odisha
                        Oct 13, 2018
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                        I thought that mobikwik is like other wallets which give you cashback which can be used later. Mobikwik turns out to be the greatest cheating company. Never ever use mobikwik. You'll get supercash which you will never and nowhere can use. Such a cheat. It should be banned by govt. Go for any other app like paytm or phonepe or amazon pay or anything except mobikwik.
                        Mobikwik customer support has been notified about the posted complaint.
                        I sent money to the wrong number and after calling to the same he told me that I don't use mobikwik from this number.
                        Kindly refund my transfer money if possible.
                        Order id is.[protected]f2c772b51
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                          Kiranrakesh Sagar
                          from Kota, Rajasthan
                          Oct 13, 2018
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                          Address: 342605
                          Website: www.mobikwik.com

                          Dear team
                          I have made a payment of 1200rs on dated 10oct18 in credit card with mobikwik no[protected]. But due to not having money in account i have requested to others upi
                          For money [protected]@ikwik. He accept the request and made payment successful
                          But same is not credited to card account
                          Upi transaction i'd is[protected]. Kindly
                          Resolve the issue why payment got delayed.

                          Regards
                          Rakesh
                          [protected]
                          Mobikwik customer support has been notified about the posted complaint.
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                            M
                            Mandar Kapse
                            from Aurangabad, Maharashtra
                            Oct 12, 2018
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                            Address: Pune, Maharashtra, 411048

                            Dear sir, i have transferred amount rs 1000 to mobikwik wallet number [protected] in place of mobikwik walllet number [protected] due to mistake.
                            So, please refund this amount into my mobikwik account number [protected]
                            The peraon does not have mobikwik account and transfer is pending please help me
                            Order no :- [protected]ba1b317
                            Mobikwik customer support has been notified about the posted complaint.
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                              P
                              preeti p
                              from Robertsonpet, Karnataka
                              Oct 12, 2018
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                              Address: Bangalore, Karnataka, 560023
                              Website: Mobikwik

                              As per your mobikwik post paid recharge terms we should recharge a week before the date of the payment to be done.
                              Accordingly i had done the payment few days before the due date it didn't get recharged. The money came back to the account. This has happened twice already.
                              I need a reply for this as mobikwik wont be of any use to me if these issues keep occurring again and again.
                              I cant even take the money to my account nor recharge using it.
                              Need a quick reply.
                              Mobikwik customer support has been notified about the posted complaint.
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                                A
                                Aku Karmakar
                                from Kolkata, West Bengal
                                Oct 12, 2018
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                                Dear sir on 06/10/18 i transferred rs 2000 from mobikwik to my account but wrongly typed wrong account number but name was mine. They transferred that amount to some jiyarul mondal. I raised a quary (Ticket no. 9390891) in their help section same day only stating that account number and name was mismatched, then how that transaction got successful?, they acknowledge my complaint and asked for correct benifecciary name, account number and ifsc code. I promptly provide that information. Since then there are no reply from them, nor i able to ask for any details as their help section i can't write anything, nor they have any contact number or any support mail id. Already wrote mail to my bank but they told me to contact mobikwik only. Need my money back asap.
                                Mobikwik customer support has been notified about the posted complaint.
                                Oct 22, 2018
                                Updated by Aku Karmakar
                                Till now they haven't responded with anything.shouild I lodge complaint with RBI?
                                Dear sir,
                                i have done a recharge on 12/10/2018 and balance deducted in my account and get rechage failed and balance not come iin my account plz refund my balance in my account or my wallet
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                                  r s minhas
                                  from Agra, Uttar Pradesh
                                  Oct 12, 2018
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                                  Address: 110059

                                  I m ravinder singh residence of new delhi

                                  6 of oct 18 i had recharge of dist tv through mobikwik

                                  There was any option of cash back

                                  When i had make payment of dish tv, after some time they give me cash back, but after 24hrs

                                  When i see the balance of mobikwik, it was 0.00

                                  Is it offer for make fool of customer???

                                  [protected]
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    Tanmay Dhaked
                                    from Jamshedpur, Jharkhand
                                    Oct 12, 2018
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                                    Address: East Singhbhum, Jharkhand, 831014
                                    Website: Irctc

                                    This morning i am just generating my ticket with the help of irctc app when i was doing payment to irctc there is an email which comes out and have written that there is amount deducted from ur account but when i saw that there is no generation of my ticket i have shocked. I have not got irctc ticket but amount deducted from my mobikwik wallet so please help me please refund my uselessly deducted amount. Plzzzzzzz plzzzzz
                                    Tansaction id =[protected]
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      rupesh8294
                                      from Patna, Bihar
                                      Oct 12, 2018
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                                      Address: Gaya, Bihar, 823003

                                      I have not received my transferred amount of 500 in my bank account yet.. Reg mob no.[protected].. Transaction date-20/09/2018... I have many times try to contact but no any response almost 22 days i don't received my transferred amount so plz solve my problem quickly.
                                      I have also send email but not any response and don't get a call. And no any send a response.
                                      Mobikwik customer support has been notified about the posted complaint.
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