Claimed

Mobikwik Complaints & Reviews

1
Updated: Feb 21, 2026
Complaints 7162
Resolved
862
Unresolved
6300
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobikwik reviews & complaints page 176

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sukumar Basak
from Barddhaman, West Bengal
Oct 18, 2018
Report
Copy

After complained in this page about 10 days ago I refund my Rs297.But Rs500is not refund which was sent my mobikwik account[protected] linked uco bank 0905...9917to my another mobikwik account [protected] linked bank account SBI 3228...676 on 29.09.18.at10.20 to11.00p.m.The transaction I'd is[protected].Ihave complained many times inmobikwik customer feedback but no approach is that I refund my sending money I.c.Rs500 in my account.
Mobikwik customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    amdeshmukh
    from Bhopal, Madhya Pradesh
    Oct 18, 2018
    Report
    Copy

    My mobile no. [protected]
    Email. [protected]@yahoo.com

    I did a transaction on 4/10/2018 for electricty bill of "the m. P. Madhya kshetra vidyut vitaran - urban bill payment of ₹1362.0 for ivrs [protected]".in mobikwik they showing transaction is successsful but my electricity bill not paid. And amout also deducted from my bank account.

    Here is my transaction id: mk[protected],
    Please look into my issue
    Mobikwik customer support has been notified about the posted complaint.
    I transfered 2079 rs from mobikwik wallet to [protected] mobile number i want the amt to be refund to my account
    Money deducted but not deposit in electric bill (refund issue)

    amount: 1530.44
    connection no.: [protected]
    category : electricity
    operator: north bihar power distribution co ltd
    txn ref id : mk[protected]

    transaction date:[protected]
    i requested you to please my money refund urgently please
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      dhruvi jain
      from Yaval, Maharashtra
      Oct 17, 2018
      Report
      Copy

      Website: Www.mobikwik.com

      I was making a payment for online purchase through mobikwik waleet.. The order was not made but payment was deducted from my account.
      Initially the mobikwik was showing that rs. 1825 added in your wallet, due to cancellation of order. But after few minutes, tgere was nothing in my account...
      It has been more than 10 days, i haven't got my amount back...
      This is the reason i can't rely on mobikwik anymore... Not using it in future.
      And also, i want my amount back.
      Mobikwik customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sidram Jagadi
        from Pune, Maharashtra
        Oct 17, 2018
        Report
        Copy

        Address: 560068

        I have tried to pay bwwb bill through mobikwik; the bill amount is not paid but the amount is deducted from my debit card. Yet the refund has not happened.

        Date: oct 14, 2018 11:06am

        Bwssb bill (Water consumption bill-bangalore): rrno: s-427433

        Paid from card (#orderid:57829b353949f)
        Transaction id: 57829b353949f

        Paid :₹ 14, 453

        Resolution: need the amount to be refund.
        Mobikwik customer support has been notified about the posted complaint.
        Oct 18, 2018
        Updated by Sidram Jagadi
        The Issue is resolved and the amount is refunded back to my account. Thanks a ton for the quick response.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          C
          chandanarjun
          from Delhi, Delhi
          Oct 16, 2018
          Resolved
          Report
          Copy
          Resolved

          Address: New Delhi, Delhi, 110059

          I have deposited Rs. 500/- on DATED 24.09.2018. But till date no money is shown in my mobikwik a/c. kindly refund my money at the earliest.

          a- Transaction ID.[protected]
          b- Transaction Amount. - 500/- (Rs. FIVE HUNDRED ONLY)
          c- Registered Email Address. - [protected]@aol.in
          d- Phone Number. - [protected]
          e- Order# - OMK36a1ece69ec7c2
          please replay soon
          thanks.
          Oct 16, 2018
          Complaint marked as Resolved 
          company has made no replay or no risponse till date. please teii me what i do. i am awaiting and tell me the next step in witch my refund ammount released.
          Mobikwik customer support has been notified about the posted complaint.
          Oct 17, 2018
          Updated by chandanarjun
          I have deposited Rs. 500/- on DATED 24.09.2018. But till date no money is shown in my mobikwik a/c. kindly refund my money at the earliest.

          a- Transaction ID.[protected]
          b- Transaction Amount. - 500/- (Rs. FIVE HUNDRED ONLY)
          c- Registered Email Address. - [protected]@aol.in
          d- Phone Number. - [protected]
          e- Order# - OMK36a1ece69ec7c2
          please replay soon
          thanks.
          I tried to recharge my mobile number, the money got deducted but recharge failed, I tried to reach customer care number around 100 times, but they are not responding, disappointed!!!

          Mobikwik!!!
          Is this the way you cheat people ?
          How can I unblock my security pin and what is the question about last 5 characters of Aadhar what are those 5charactere my Aadhar number or name? EID OR UID? Please reply
          I have deposited Rs. 500/- on 24.09.2018. But till date no money is shown in my mobikwik a/c. kindly refund my money at the earliest.
          chandanarjun's [Complaint's author] reply, Oct 16, 2018
          I have deposited Rs. 500/- on 24.09.2018. But till date no money is shown in my mobikwik a/c. kindly refund my money at the earliest.
          chandanarjun's [Complaint's author] reply, Oct 16, 2018
          a- Transaction ID. - 826711755884
          b- Transaction Amount. - 500/-
          c- Registered Email Address. - [email protected]
          d- Phone Number. - 9899778866
          Helpful
          Found this helpful?
          3 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            sunilbains959818
            from Surat, Gujarat
            Oct 16, 2018
            Report
            Copy

            Sir, i had made a transaction of rs. 810 on 7 oct 18.. It was order no. [protected] through mobikwik for gullybaba publishing house.. Money was deducted bt transaction was not successful.. I got a msg from mobikwik that refund of money has been initiated.. Bt still money is not refunded even after 7 days... Kindly look into the matter..! I m annexing the snapshot of the order..!
            Mobikwik customer support has been notified about the posted complaint.
            My register number is [protected] which is mangala prakash tirpude.
            My mobikwik app help section is also block I am trying to upload my documents but upload section is disable.
            Tell me now what can I do?
            Please help me and reset my security pin
            Maine dt.7/10/2018, KO mobikwik mob.no. [protected], se airtel money bank n0.[protected] me money transfer RS.450/- kiya tha lekin a/C me paise nahi pahucha aur na hi mobikwik a/C me paise wapas aaya
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              dachepallypr
              from Hyderabad, Telangana
              Oct 16, 2018
              Report
              Copy

              Dear team,

              I have taken boot amount from app and transferred to bank account, but till now money not credit to my account, transaction was done two days back, no response from help. My mobile no is [protected].   replace all
              Mobikwik customer support has been notified about the posted complaint.
              Dear Sir/Mam,

              Kindly provide active mobikwik customer no from your side ASAP.

              Regards,

              Sujit Kumar Singh
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sujoy Adhikari
                from Kolkata, West Bengal
                Oct 16, 2018
                Report
                Copy

                Address: Kolkata, West Bengal
                Website: MobiKwik

                Mobikwik — mobiwik fraud


                Dear team
                I have made a payment of 1200rs on dated 2 oct18 in credit card with mobikwik no[protected]. But due to not having money in account i have requested to others upi
                For money [protected]@ikwik. He accept the request and made payment successful
                But same is not credited to card account
                Upi transaction i'd is[protected]. Kindly
                Resolve the issue why payment got delayed.
                I have given message on their portal but not solve my problem
                Mobikwik customer support has been notified about the posted complaint.
                Oct 16, 2018
                Updated by Sujoy Adhikari
                Mobikwik — mobiwik fraud

                3 Reviews
                sneha singht on Oct 16, 2018
                Submit a Complaint
                Dear team
                I have made a payment of 13000rs on dated 11oct18 in credit card with mobikwik no[protected]. But due to not having money in account i have requested to others upi
                For money [protected]@ikwik. He accept the request and made payment successful
                But same is not credited to card account
                Upi transaction i'd is[protected]. Kindly
                Resolve the issue why payment got delayed.
                I have given message on their portal but not solve my problem
                I did a mobile recharge on 07.10.2018 by mobikwik.Rs 399/- was deduct from my savings account but my mobile was not recharge.
                I had a recharge of 399 rupees in my Geo SIM with Mobikiqui but the recharge was not done. And my account was also cut off.
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sujoy Adhikari
                  from Kolkata, West Bengal
                  Oct 16, 2018
                  Report
                  Copy

                  Address: Kolkata, West Bengal
                  Website: MobiKwik

                  Mobikwik — mobiwik fraud

                  3 reviews
                  Sneha singht on oct 15, 2018
                  Submit a complaint
                  Dear team
                  I have made a payment of 13000rs on dated 11 oct18 in credit card with mobikwik no[protected]. But due to not having money in account i have requested to others upi
                  For money [protected]@ikwik. He accept the request and made payment successful
                  But same is not credited to card account
                  Upi transaction i'd is[protected]. Kindly
                  Resolve the issue why payment got delayed.
                  I have given message on their portal but not solve my problem
                  Mobikwik customer support has been notified about the posted complaint.
                  Sir meary account meay seay paiment cut gai but mera ceridt card meay nahi gay or paiment not successful hui transaction id VCCC[protected] my mobile number [protected] transaction date 12 Oct 2018 Friday or na hi super cash back not racive meri or Seay mane ceridt card ki paiment ki thi
                  Sharpy's reply, Oct 16, 2018
                  Sir paiment amount 1000 ki thi
                  My registard wallet number is [protected], I'm login through phn number with otp, my account is blocked, I'm facing user is disabled problem, pls unblock my Mobikwik wallet
                  My mail id;isai.[protected]@gmail.com
                  My contact number;[protected]
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Ameetha Subban
                    Oct 15, 2018
                    Report
                    Copy

                    By mistake i have made payment of rs. 2200 through my mobikwallet to airtel post paid no. [protected] (actually this number is prepaid mobile of my son) . Post paid number air tel [protected] is no longer existing.

                    When i realized my mistake, i have lodged complaint many times. Mobikwik ticket id: 9418875 & 9429393 and today no. 9479039/15.10.2018. I don't know how to see the feed back.

                    Would appreciate the amount. 2200 credited back to the original mode of payment made or to mobikwik wallet, which is wrongly made. Sorry for the confusion
                    Mobikwik customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      sneha singht
                      from Mumbai, Maharashtra
                      Oct 15, 2018
                      Report
                      Copy

                      Address: Nagpur, Maharashtra, 441104
                      Website: Mobikwik

                      Dear team
                      I have made a payment of 1200rs on dated 2 oct18 in credit card with mobikwik no[protected]. But due to not having money in account i have requested to others upi
                      For money [protected]@ikwik. He accept the request and made payment successful
                      But same is not credited to card account
                      Upi transaction i'd is[protected]. Kindly
                      Resolve the issue why payment got delayed.
                      I have given message on their portal but not solve my problem

                      Sneha
                      Mobikwik customer support has been notified about the posted complaint.
                      I have used Debit debit card recharge for 210, 210, 270, 300, 300 = 1290 but the process of recharge has not been processed, but the money from the bank account was not updated in the wallet on 10.10.2018 by the date of debit date, then I check my bank Account Account Service Turn my money back into my account
                      Sir I am thirunavukkarasu madhavn mob no: [protected] I am today transfer to Rs 34306 my bank account unfortunately transaction filed but amount will be deducted my mobikwik wallet pls amount revised my wallet account.

                      Thinks
                      ( Thirunavukkarasu)
                      Maine mobikwik app download kiya apne mobile number:-[protected] main aur apne HDFC BANK se rs.500/- mobikwik app me deposit kiye but wo rs.500/- show nahi hue please help me
                      Helpful
                      Found this helpful?
                      3 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        Y
                        Yvaishnav va
                        from Nagaur, Rajasthan
                        Oct 14, 2018
                        Report
                        Copy

                        Address: Jodhpur, Rajasthan, 342602

                        Dear team
                        Dear sir/mam
                        I pay my icici bill payment of month sep 2018 of rupyee 4000/- on 16 sep 2018. But payment is deducted form my account but bill is not paid. Nor my mobikwik invoice is genrated.

                        Now next bill is added last bill payment and delay charge.

                        I contact help and support but not respond plz slove this issue.

                        Document and screenshot are attached

                        Regards
                        Yogesh vaishnav
                        Mobikwik customer support has been notified about the posted complaint.
                        Hi sir,
                        Actually I forget password wrongly entered more than 3times so my pin has been blocked.kindly unblock my pin as soon as possible.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          Maarin Live
                          from Mumbai, Maharashtra
                          Oct 14, 2018
                          Report
                          Copy

                          my mobikwik user account is disabled

                          Address: 410209
                          Website: mobikwik.com

                          My account is disable but now im in need as bajaj finserv is linked with mobikwik so, i don't know reason for disable but kindly help me to get m account back. I tried to reset password but on the top page it says user disable and inside says new password set instruction has been sent but i did not got any mail even checked spam... I have attached screen shot
                          Email id: [protected]@gmail.com
                          Unable to contact mobikwik...
                          Helpful
                          Found this helpful?
                          3 Comments
                          Report
                          Copy
                          R
                          RajeshPuri1987
                          from Bhubaneshwar, Odisha
                          Oct 13, 2018
                          Report
                          Copy

                          I thought that mobikwik is like other wallets which give you cashback which can be used later. Mobikwik turns out to be the greatest cheating company. Never ever use mobikwik. You'll get supercash which you will never and nowhere can use. Such a cheat. It should be banned by govt. Go for any other app like paytm or phonepe or amazon pay or anything except mobikwik.
                          Mobikwik customer support has been notified about the posted complaint.
                          I sent money to the wrong number and after calling to the same he told me that I don't use mobikwik from this number.
                          Kindly refund my transfer money if possible.
                          Order id is.[protected]f2c772b51
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Kiranrakesh Sagar
                            from Kota, Rajasthan
                            Oct 13, 2018
                            Report
                            Copy

                            Address: 342605
                            Website: www.mobikwik.com

                            Dear team
                            I have made a payment of 1200rs on dated 10oct18 in credit card with mobikwik no[protected]. But due to not having money in account i have requested to others upi
                            For money [protected]@ikwik. He accept the request and made payment successful
                            But same is not credited to card account
                            Upi transaction i'd is[protected]. Kindly
                            Resolve the issue why payment got delayed.

                            Regards
                            Rakesh
                            [protected]
                            Mobikwik customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mandar Kapse
                              from Aurangabad, Maharashtra
                              Oct 12, 2018
                              Report
                              Copy

                              Address: Pune, Maharashtra, 411048

                              Dear sir, i have transferred amount rs 1000 to mobikwik wallet number [protected] in place of mobikwik walllet number [protected] due to mistake.
                              So, please refund this amount into my mobikwik account number [protected]
                              The peraon does not have mobikwik account and transfer is pending please help me
                              Order no :- [protected]ba1b317
                              Mobikwik customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                preeti p
                                from Robertsonpet, Karnataka
                                Oct 12, 2018
                                Report
                                Copy

                                Address: Bangalore, Karnataka, 560023
                                Website: Mobikwik

                                As per your mobikwik post paid recharge terms we should recharge a week before the date of the payment to be done.
                                Accordingly i had done the payment few days before the due date it didn't get recharged. The money came back to the account. This has happened twice already.
                                I need a reply for this as mobikwik wont be of any use to me if these issues keep occurring again and again.
                                I cant even take the money to my account nor recharge using it.
                                Need a quick reply.
                                Mobikwik customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Aku Karmakar
                                  from Kolkata, West Bengal
                                  Oct 12, 2018
                                  Report
                                  Copy

                                  Dear sir on 06/10/18 i transferred rs 2000 from mobikwik to my account but wrongly typed wrong account number but name was mine. They transferred that amount to some jiyarul mondal. I raised a quary (Ticket no. 9390891) in their help section same day only stating that account number and name was mismatched, then how that transaction got successful?, they acknowledge my complaint and asked for correct benifecciary name, account number and ifsc code. I promptly provide that information. Since then there are no reply from them, nor i able to ask for any details as their help section i can't write anything, nor they have any contact number or any support mail id. Already wrote mail to my bank but they told me to contact mobikwik only. Need my money back asap.
                                  Mobikwik customer support has been notified about the posted complaint.
                                  Oct 22, 2018
                                  Updated by Aku Karmakar
                                  Till now they haven't responded with anything.shouild I lodge complaint with RBI?
                                  Dear sir,
                                  i have done a recharge on 12/10/2018 and balance deducted in my account and get rechage failed and balance not come iin my account plz refund my balance in my account or my wallet
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    r s minhas
                                    from Agra, Uttar Pradesh
                                    Oct 12, 2018
                                    Report
                                    Copy

                                    Address: 110059

                                    I m ravinder singh residence of new delhi

                                    6 of oct 18 i had recharge of dist tv through mobikwik

                                    There was any option of cash back

                                    When i had make payment of dish tv, after some time they give me cash back, but after 24hrs

                                    When i see the balance of mobikwik, it was 0.00

                                    Is it offer for make fool of customer???

                                    [protected]
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      T
                                      Tanmay Dhaked
                                      from Jamshedpur, Jharkhand
                                      Oct 12, 2018
                                      Report
                                      Copy

                                      Address: East Singhbhum, Jharkhand, 831014
                                      Website: Irctc

                                      This morning i am just generating my ticket with the help of irctc app when i was doing payment to irctc there is an email which comes out and have written that there is amount deducted from ur account but when i saw that there is no generation of my ticket i have shocked. I have not got irctc ticket but amount deducted from my mobikwik wallet so please help me please refund my uselessly deducted amount. Plzzzzzzz plzzzzz
                                      Tansaction id =[protected]
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit