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Mobikwik Complaints & Reviews

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Last updated Apr 23, 2024
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Mobikwik Phone Numbers

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+91 93 1392 5342
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+91 94 6644 6644
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2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 176

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P
Prinju Prasad
from Bengaluru, Karnataka
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mobikwik payment not updated

Address:Bangalore, Karnataka, 560037
Website:flashcash4now.com

Hi,
App name: flashcash
Payment gateway: mobikwik
Payment type: emi for loan
Reg mobile: [protected]

I done the repayment on 1st october 2018 for my loan. The payment was done thru upi using mobikwik gateway and from my bank side it was successfully, and money was deducted. The repayment is not updated in flashcash app. Please do the needful at the earliest. See the attached file for a proof of payment.br...
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P
Piyush369
from Indore, Madhya Pradesh
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regarding the recharge of my mobile number.

Address:462021

I have recharged my jio mobile number with rs.399 through this app. But even after money deducted from my account my recharge is not successful or i haven't got any message regarding that. Even i have tried to contact the customer service of mobikwik but all the numbers provided on the websites are fake. I have also tried to contact them through emails but then also i haven't got their reply. It's too pathetic as i am very much irritated...
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T
Tushar045
from Noida, Uttar Pradesh
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postpaid bill payment is not completed

Address:Ghaziabad, Uttar Pradesh

Yesterday[protected] i made payment of rs 635 on my idea postpaid number [protected] but due to mobikwik app issue, taken airtel network and made payment of rs 635 and now showing payment done but actually its not happen/failure. So i want my 635 amount on my mobikwik wallet.
I also trying to call on customer care number [protected] but no body answering the call.

For your information invoice summery:
Oreder id...
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S
Sambhu306
from Rajura, Maharashtra
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transaction failed and money deducted from my wallet

Address:Mumbai City, Maharashtra, 401209
Website:Mobikwik

Yesturday I used mobikwik app to do my prepaid recharge of my jio number and money deducted at the same time from my mobikwik wallet saying payment will take an hour and now many hours is passed my jio recharge didn't happened and I didn't got my money back. Its really very disappointing, irritating and depressing. Look, it is so urgent to do my recharge....
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T
tarunsheth
from Mumbai, Maharashtra
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why am I not getting credits for payments I make?

Address:Mumbai City, Maharashtra, 400005

Dear Sir

I paid Medlife on of Rs.630 and odd figure through Mobikiwk. But the supercash was not deducted. I wrote you also, but no reply. your customer care number gives it's own lecture and your advertisement, but does not listening to our complains. You people have started playing drama with clients?

Do you want me leave your sight and complain to RBI and the ministry of finance abt your tektites?
br...
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N
Navendran Palanisamy
from Chennai, Tamil Nadu
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transfer of money - mobikwik wallet

Address:Chennai, Tamil Nadu, 600005
Website:www.mobikwik.com

Hi,

The operation is worst and the customer service is worst.

I have added money mobikwik wallet to pay electricity charges. 13 times i attempted in 3 days and all the times it failed. Since i do not want to get my rs. 7700 stuck with this wallet. I decided to transfer the money to my bank account. Again this failed. Neither my account got credited nor the money was returned to the wallet for the failed money...
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Address:Kolkata, West Bengal, 700059
Website:www.mobikwik.com

I request you to refund INR 1720 (MOBIKWIK TRANSACTION ID -574f3b401c651) which I already paid through MOBIKWIK on 3rd Sep'2018 for CESC Bill.But CESC did not receive the said amount of INR 1720.

One more problem is that mobikwik customer care number [protected] which is available on website is not connectable also.

So look into the matter immediately otherwise I will go for legal steps.

Thanks...
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A
AmritaR
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction amount:1,548.71

Address:Pune, Maharashtra, 411014
Website:www.mobikwik.com

Paid from Card(#OrderId:57726366f256b)
Transaction Id: 57726366f256b

Oct 01, 2018 1:33PM

Paid :₹ 1, 548.71

In the transaction history, it is marked as PAID. However, the payment did not go through and inspire of adding tickets.(No response received yet).

I was trying to make a payment to the online product on MYNTRA. The payment did not go through. It is really harassing...
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R
Rama vyas2018
from Bhusawal, Maharashtra
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amount. debited from my bank account but not paid to. merchant

Address:Pune, Maharashtra
Website:www.mobikwick.com

Hi i buy medicine online from medlife and when i was paying bill online through mobiwik that time amount mobikwik debited amount from my bank account but not. Paid to merchant who is medlife so they denied to deliver medicine so pls help me immediately because i don't have money and not medicine very difficult to solve this issue so humbled request to solve issues immediately...
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A
Asba
from Bengaluru, Karnataka
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confirmation of payment

Address:Gurgaon, Haryana, 560068
Website:Www.mobiqwick.com

On 29.08.18 i used mobiqwick payment gateway to pay my bescom electricity bill. At the end the status was shown as cancelled. I have not received the amount back. I have been asking them confirmation regarding the payment. They have given me two ticket id’s but so far no confirmation regarding the payment has been given although three days have elapsed.. They are also not accessible on phone. They do not provide their email id also. Kindly...
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A
aakash.rb07
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refund - internet banking

Website:Mobikwik

There was a failed transaction of 5662 two times, which got debited from my account but havent been credited back. Date of transaction was 2nd september. Their policy says the amount will be refunded back in maximum 21 working days. It has already been that time and yet the refund hasnt come. On contacting them, they said they have initiated the refund today, and from now to 21 working days it will be credited.

I had made...
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Address:Gurgaon, Haryana
Website:www.mobikwik.com

Inspite of the decision of supreme court on 27-9-18 that proclaiming that no aadhaar card should be submitted by customers for verification of wallets in private companies and virtual aadhaar id provision should be made for authentication purposes in mobile apps since july 1, 2018, mobikwik is the only company which is working against public interests and government laws and promulgations.
I have been repeatedly complaining to the...
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R
Radha Viswa
from Chennai, Tamil Nadu
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health care product

Address:Gurgaon, Haryana, 600091
Website:Mobikwk

On 19.9.18, mr rahul tripathi, with cell no [protected], mail i'd [protected]@ gmail.com, collected the credit card details from me and collected rs 81171/ from my card account. Funds have moved to b2b mumbai, recharge mumbai, amazon pay, mobikwk, oxizen wallet and one97 communication. Total loss on credit card on 19.9.18 comes to 81173.00.
On 20.09.18 he assuring me for total refund collected my debit card details and debited my ac...
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V
vviku
from Delhi, Delhi
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complaint regarding to my refund

Dear sir,
I made a payment through mobikwik of jodhpur vidyut vitran nigam ltd. The payment was 1308. The amount is deducted from my account and transaction shows error. I called too many times in the customer care but they didn't pick the call.
I also did the transaction before that the same was happend. Very bad service from the mobikwik.
I want to know the status of my refund and how much time it will take to back...
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A
Amansingh2575
from Noida, Uttar Pradesh
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refund or any problems on mobikwik , mobikwik helpline number

For any type of complaints regarding refund, cashback supercash, account closure, account suspension, money got struck, order related issues, recharge related issues or any kind of problem
Mobikwik has given details of contact number: [protected]
Please contact the number to solve your issue, if the number comes busy in any case whatsapp the problem with screenshot and your issue will be resolved as soon as possible
Contact...
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M
Molleti
from Hyderabad, Telangana
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no cashback for booking tickets on mobikwik

Address:Visakhapatnam, Andhra Pradesh
Website:Mobikwik

I have booked the tickets on mobikwik via justickets.in on 21st August 2018 and there is a cashback of 25% and I did not receive that supercash till now and in offer they did not mention offer starting date and mentioned only offer expiry date and did not receive supercash till now and responding too late.It is right way to give my supercash when you did not mention offer starting date and mentioned only expiry date....
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N
nebulaexplosio1
from Agra, Uttar Pradesh
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no refund and bad customer support

Website:www.mobikwik..com

The worst ever digital wallet i ve used till now.
I made a recharge to a phone number. Balance deducted from wallet but the recharge hasn't been done till now. Its almost 6 days since then.
Submitted my complaint couple of times but no response.
Submitted another query for my account deletion but still no response.
I can see the company's future....
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R
Radha Viswa
from Chennai, Tamil Nadu
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health policy

Address:Gurgaon, Haryana, 600091
Website:Www.mobikwk.com

On 19.09.18 mr rahul tripathi from mobikwk mumbai unit contacted me for access 2 healthcare policies. With the credit card details given by me he collected rs 81113/. On 20.09.18 the same person again called fory debit card details and collected rs 19960/. My total loss comes above 1/ lac.
The following cos are beneficiaries:
1. Mobikwk
2. One 97 communication
3. Amazon pay
4. Mumbai retail
5. Oxigen...
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S
Srinivassrigopal
from Belgaum, Karnataka
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transaction of money from bank account

Address:Bangalore Urban, Karnataka, 560105
Website:Mobikiwk

Sir, one o[censored]r cusomer has taken a money from our bank account he has done a fraud work please do return the sum of rs 10, 0000 his contract no.+[protected]
From this number he has called us and taken a sum of rupees 10, 000
And got transaction to ur mobiwink application please do resolve it and his current active number is[protected] please resolve and send back amount to our account sir please it's a request...
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H
Hirensolanki
from Rajkot, Gujarat
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cashback didn't receive

Address:Ahmedabad, Gujarat, 380009
Website:www.consumercomplaints.in/new_complaint

Good afternoon,

1. As per your upi offer 100rs cashback for receive 20time money via upi and 100rs cashback for sending 20time money via upi and i m successfully completed this offer

2. As per your new offer o[censored]pi which is sending money to 10th time and get 50rs 20th to more 50rs at least 250rs cashback for money transfer via upi but i didn't get yet

My pending cashback is rs.350 as soon as...
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