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Mobikwik Complaints & Reviews

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Last updated Apr 23, 2024
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Gurgaon
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Mobikwik reviews & complaints page 177

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V
vinodh singh
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amount transferred to a closed account

Address:Chennai, Tamil Nadu, 600096

I've transferred the amount of rs.10, 000 to the wrong account number ending with 6284 instead of 6281. I received a message while transferring in mobikwik stating account closed and the amount of 10, 000 is also debited from the wallet. While inquired in bank they stated the account 6284 doesn't exists and is closed.
It's been more than 4 days and there is no response nor customer support from mobikwik. My ph. No is [protected]br...
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M
maninder sekhon
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge failed but deducted cash not received back till now.

Address:Barnala, Punjab
Website:mobikwik

My account of mobikwik on my idea mobile no.[protected]
Today on dated 23 sept.2018 at about 3.40 pm i was recharging my idea mobile no. [protected] through mobikwik online recharge app on my laptop, recharge payment for [protected] transaction id: en[protected] which was failed but mobikwik deducted amount 79 rupees from my bank account which not recieved back till now...
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V
V Radhakrishnan Viswanthan
from Chennai, Tamil Nadu
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access 2 health policies

Address:600091
Website:Mobikwk

On 19.9.18, at 10.30 am one mr rahul tripathi, introduced himself as executive of bombay mobikwk unit. Putting good faith on his words i gave my credit card no with details. To my great shock he has been drawing amounts of rs 62380.00 within 2 hours. At the end of the day he promised to reverse. The total amount within 24 hours.
Next day at 10.30 am he again called me and assured to recredit the total amount at one stroke.. But mr...
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S
subasharya
from Gurgaon, Haryana
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payment charged but not paid to party and not shown in wallet

Address:Jaipur, Rajasthan, 302006

I have paid my electricity bill via mobiquick, the amount was charged from my bank account but the bill remained unpaid. Now there is no contact iis possible with the company that number given of customer care are wrong, on help desk they dont reply. Three days passed but no reponse at all.

What to do this company if any contact number is available than please provide...
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J
Jaiadithyan
from Chennai, Tamil Nadu
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fraud transaction from debit card

I wish to bring to you notice on 17 th sep 2018 using my debit card person called from [protected] and [protected] told that she called from sbi asked fordebitcard number and onetimepassword.my mother attended the call as she has not much knowledge about internet banking process.she was easily duped and gave off the debitcard number.as soon as the call was over she got sms from the bankstating that thetransactions of the amount rs21000 twice...
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Hello, mobiqwik, i have done 02 transactions through mobiqwik today morning on 21/09/18. My already existing wallet balance on mobiqwik was around 2448. Something. (I also have a mail from mibiqwik & history to prove it).
-then, today morning (21/09/18), i recharged my tatasky with rs. 48/- & so the wallet balance got around 2440. Something. Plus i got supercash of rs.12/- for this recharge. - then, on same day today morning (21/09/18)...
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M
Meka Seshagiri
from Hyderabad, Telangana
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airtel postpaid payments not credited to merchant airtel

Address:Hyderabad, Andhra Pradesh, 500034
Website:Mobikwik

Hi
I have paid airtel post paid payment through 4 transactions of rs450, 450, 440 and 500 = total rs1840 on 14th sep. To my surprise only the first transaction rs450 been credited to airtel but the remaining 3 not paid to them despite charged from my wallet in mobikwik. I raised ticket on 15th and the system says with in 3 days this will get resolved but nothing happened even after 5 days.

Best regards
Seshagiri...
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B
bhimgolu
from Amritsar, Punjab
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payment was deducted not added my account or mobikwik wallet

Dear sir,

On september 15, 2018, i had paid a water bill of rs. 857/- (Rs. 814.15 deducted my oriental bank of commerce atm and rs. 42.85/- deducted my mobikwik super cash wallet, rs. 42.85/- added my supercash walltet) but rs. 814.15 but added my account or mobikwik wallet.

Kindly added my rs. 814.15 added my account or my mobikwik wallet.

The transaction details as under are attached with this...
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Address:Gurgaon, Haryana
Website:mobikwik

I've booked a rail ticket bearing pnr no.[protected] for 04 persons in mobikwik wallet vide txn id: [protected] dated 24.08.2018. Payment is successfully done. On the date of journey (I. E. 15.09.2018) i've got an sms from indian railways informing the rac status of my travel tickets. As i'm not interested to travel with rac tickets and as there is no option in mobikwik wallet for cancellation of rail tickets, i've raised a request in...
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V
Vijayakumar Ramamoorthy
from Chennai, Tamil Nadu
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money transfer issue for wallet to bank account

Address:Chennai, Tamil Nadu, 600102
Website:www.mobikwik.com

Hi,

I transfer 2000 Rupees for My wallet to My Bank account at 10th September 2018 .It show the Wallet history Transaction Id :575810caa3109 credited. I click the invoice option, but No data found alert show . i don't receive the money in my account .Really i suffered this issue please solved the issue as soon as possible.

Regards
R.vijayakumar...
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P
puneet mittal 1992
from Durg, Chhattisgarh
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25,000 deducted from my father's debit card

Address:Gurgaon, Haryana

My father received a call from [protected] yesterday i.e 12th Sept at 7:18 pm from SBI identifying himself as SBI Branch manager and saying that his debit card has been blocked and need to upgrade to new debit card, Coincidently he received a new debit card from SBI for security resons 2 days back so my father thought this might be regarding that only, and he shared the Debit card details and after 3 minutes he received a SMS from SBI for...
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N
nikhildoshi2007
from Kichha, Uttarakhand
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regarding not refunding rs 1986 (two transactions of rs893) in my bank accounts

Website:www.mobikwik.com

Today on 13 Sept 2018, I did two transactions of Rs 893, by using Mobikwik mobile application.Each amount has been deducted by my bank accounts.Finally the transaction was failed but the deducted amount is not settled in my bank account.
I am surprised to notice that Mobikwik which deals and interact with Indian Banks do not have telephonic customer complaint assistance.
I mailed my complaint to mobikwik help desk inbox, but...
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S
Smart Vijay
from Jaipur, Rajasthan
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not provided cash back

Address:Dholpur, Rajasthan, 328001
Website:Mobikwik

Dear Sir/Madam,
I have paid electricity bill of Rs. 2057 through Mobikwik on which a cashback of Rs. 300 was to be received but it has still not been received . I have complied with all the terms and conditions to avail that cashback. I have used the code "KILLBILL".
For better understanding of the case, i am submitting Invoice.

Complainant - Vijay Kumar
Mob. No. - [protected]...
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S
from Bengaluru, Karnataka
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money transfer complaint

Address:Bangalore, Karnataka, 5600 23

My name is Chandrashekar my mobile number[protected] Mobikwik app add to money wallet date 4/8/2018 at the same day I am transferring my account but my money is not transfer my account number[protected] my IFSC code is correct but money is transfer my account already running for 7 days but my money is not transfer my account please check the status...
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D
Deepa Krishna
from Saraikela, Jharkhand
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amount debited from wallet but not credited to beneficiary

Website:Mobikwik

On 13 september, 2018 I have transferred rupees 210 to an account.
The amount has been debited from my wallet but not credited to the beneficiary. I tried to reach out to the customer care but there is no customer care at all.
I even mailed at [protected]@mobikwik.com but they didn't even bother to reply with at least an auto generated message mail.
We are lower middle class people... 210 rupees matter to us. They are so...
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V
Venkatesh0250
from Ongole, Andhra Pradesh
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upi complaint

Address:Visakhapatnam, Andhra Pradesh, 531030

I send 5000 rupees on August 30th from my account in MobiKwik app through UPI payment. Amount deducted from my account. But receiver didn't get the amount. Please return my money. But payment history is showing''pending'' till now. Please I need that money urgently. I have lot of problems... I am writing for that amount. I don't know how can solve my issue....
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S
Saurov Richil
from Kolkata, West Bengal
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account disabled, requesting to unblock

Address:736123

Hi,
Myself saurov richil, mobikwik account mobile no - [protected]. I used to be a user of mobikwik website/wallet. But it has been long time mobikwik disabled my account and i am not able to access that account anymore. I didn't know the possible reason behind this ban but as per some sources i came to know that mobikwik doesn't allow multiple accounts in a single phone and bans such account.in my case this was the reason. But i need...
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Partha1952
from Mumbai, Maharashtra
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complaints against person holding mob no 7492811927

Address:700122
Website:person with mob no 7492811927

I faced problem on 11.09.2018 around 11.30 hrs i made attempt to recharge my vodafone post mobile no [protected] but was failed, so i made complaint to your customer care no and also to this complaint site. On 11.09.2018 around 14.00hrs i received massage that the payment was successful. But on 11.09.2018 several persons contacted me to the aforesaid no asked me to provide my debit card no, all times i denied and told that money has deducted...
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M
murali2020
from Bengaluru, Karnataka
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money deducted due to invalid ifsc or number

Address:Coimbatore, Tamil Nadu, 641025

Hi mobikwik,

I have made money transfer from wallet to my bank account ([protected]) for rs 9700 but money deducted but message says invalid ifsc or account number. But invoice also not generated. Please help me to get my money back asap.

Transaction id: 575958f0d7a4b
Mobile : [protected]
Tran date : 9/12/2018

Stil waiting i need that money for personal emergency....
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G
gio2020
from Noida, Uttar Pradesh
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I have 4900 that I am not able to use.

Address:New Delhi, Delhi, 110091
Website:Mobikwik.com

My mobikwik phone number is [protected]. I have 4900 rs in my mobikwik account. I m facing serious issues with your service.

U made me stuck. U hv my money that i am not able to use for anything. I need explanation why you are not allowing to use my own money n keeping it in your wallet for your own use.

I tried following:
I tried to transfer my own money to my bank account using ups, imps, neft. Its failed.br...
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