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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 192

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M
Mangesh@25
from Mumbai, Maharashtra
Apr 13, 2018
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Address: Mumbai City, Maharashtra, -
Website: -

Sir,
I got the call from mob no [protected]/ [protected] o[censored]nknown person stating that he is representative of my bank and for increase my credit card limit he ask me my credit card details. After giving my personal card details that person use my card details on 8/4/2018 at 10:23am ist on your wallet and make a fraudulent transaction of 10000/-
Merchand name - mobikwik new delhi del
Plz help me to refund my hard earned money.

Your faithfully
Mangesh naik
Mob. No. [protected]
Mobikwik customer support has been notified about the posted complaint.
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    M
    mail4mayankyadav
    from Panaji, Goa
    Apr 12, 2018
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    Address: 110032

    Hi,

    There is wrong transfer done on this number [protected]

    My mobikwik number is - [protected]

    Rs 2500 wrongly transferred on this number - [protected]

    Please refund this money asap
    I have tried to complaint about it but no response from your team yet
    This was an unaturhorised transaction
    So please take it seriously and please the money asap
    Waiting for your attention
    Mobikwik customer support has been notified about the posted complaint.
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      D
      daveedu chaithu
      from Hyderabad, Telangana
      Apr 11, 2018
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      Address: 530029
      Website: Mobikiwik.com

      I applied jiofull offer code to recharge my jio number. There was stated that flat 300 by recharge plan 399 after complete recharge. But 48 hour completed, cash back not credited to my wallet. Please check that offer be valided to my jio number number or not. I recharged at day of 4 th april. Offer valid up to 5th april. But amount not credited my wallet.
      Mobikwik customer support has been notified about the posted complaint.
      Apr 11, 2018
      Updated by daveedu chaithu       I applied JIOFULL offer code to recharge my jio number.there was stated that flat 300 by recharge plan 399 after complete recharge.But 48 hour completed, cash back not credited to my wallet.please check that offer be valided to my jio number number or not.i recharged at day of 4 th april .offer valid up to 5th april.but amount not credited my wallet.

      Apr 11, 2018
      Updated by daveedu chaithu       I applied JIOFULL offer code to recharge my jio number.there was stated that flat 300 by recharge plan 399 after complete recharge.But 48 hour completed, cash back not credited to my wallet.please check that offer be valided to my jio number number or not.i recharged at day of 4 th april .offer valid up to 5th april.but amount not credited my wallet.

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        K
        Krithika Swaminathan
        from Chennai, Tamil Nadu
        Apr 11, 2018
        Resolved
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        Resolved

        Address: 600013

        I

        I am using mobikiwk app on 3 april 2018 for rs 5150 for my sb account transfer but till now i didnt receive the amount i have also verified both in wallet and also in my account statement not receive the amount
        I verfiy the history transfer to account but i open the menu its not shows invoice bill herewith enclosed the ac statement..

        By regards
        Madhavan
        Apr 11, 2018
        Complaint marked as Resolved 
        [email protected] ph 8098670058
        Mobikwik customer support has been notified about the posted complaint.
        Apr 11, 2018
        Updated by Krithika Swaminathan         im using mobikiwk app on 3 april 2018 for rs 5150 for my sb account transfer but till now i didnt receive the amount i have also verified both in wallet and also in my account statement not receive the amount
        i verfiy the history transfer to account but i open the menu its not shows invoice bill herewith enclosed the ac statement
        Apr 11, 2018
        Updated by Krithika Swaminathan         im using mobikiwk app on 3 april 2018 for rs 5150 for my sb account transfer but till now i didnt receive the amount i have also verified both in wallet and also in my account statement not receive the amount
        i verfiy the history transfer to account but i open the menu its not shows invoice bill herewith enclosed the ac statement

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          D
          dksinhs
          from Jamshedpur, Jharkhand
          Apr 10, 2018
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          Address: 831011
          Website: WWW.mobikwik.com.

          The electricity bill jusco business partner numbe [protected] amount 621/has been paid through mobikwi wallet;but due to mobikwi server problem despite of payment my bill has been not paid.
          Mobikwi accepted their fault and show that rs 621/- has been refunded. But wallet amount rs 258/has been credited and t my rest amount of rs 363/-which is deducted through debit card has been not credited into my bank account.
          Mobikwik customer support has been notified about the posted complaint.
          View replies
          I want my 390 ruppes back from last one day i am waiting for the installation but no respone
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            K
            kumar440mohan
            from Kakinada, Andhra Pradesh
            Apr 9, 2018
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            Website: www.mobikwik.com

            Hi iam using mobikwik wallet for many years. I have around 750 in my supercash balance. But everytime i make a payment online or recharge the mobile no supercash will get deducted. I cant able to use even 1% of supercash for online merchants like ebay, myntra shopclues and nowhere. As per mobikwiks instruction they say that we can redeem the supercash for atleast 5-10% everytime we shop with ebay and shopclues. Its totally false. I have mailed customer service many times but no response from them. They will say that your ticket will be resolved within 24 hrs. But post 10 days even i did not receive any message from customer care team. Mobikwik totally cheaters. Gambling through supercash terms. Worst ever company
            Mobikwik customer support has been notified about the posted complaint.
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              U
              Ullascss
              from Chennai, Tamil Nadu
              Apr 8, 2018
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              Address: Palakkad, Kerala, 679534
              Website: Mobiwik

              Dear sir,
              I'm ullas k. P i had typed wrong mobile number [protected] by mistake and had transfered amount of 3000 from my account on april 8 2018 after 5 pm. I had called him and he was not responding in proper manner. Please help me out to retain my amount in my wallet. My personal number [protected]and it was order number: 56955358c7853 my email [protected]@gmail.com.
              Mobikwik customer support has been notified about the posted complaint.
              Apr 07, 2018
              Aingh's response               Pls early help me my money back my bank account
              View replies
              Dear sir I am shyam Singh Rajput bhilwara yesterday I have recharge mobikwik app my jio number [protected] 153 rupees but recharge not complete but my bank account credit rs 153 rupees I have two time recharge process two time 153 rupees credit total amount credit my bank account is 306 rupees pls help me
              Reply
              There was double payment for recharge with respect to BSNL mobile number [protected] i.e. Rs. 170 and Rs 220 for the same same number. Is it possible to get Rs. 170 refunded or get it re-adjusted for recharge after the expiry of Rs. 220? If yes, please do so.
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                F
                Fazil Ahamed R
                from Chennai, Tamil Nadu
                Apr 8, 2018
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                Address: Chennai, Tamil Nadu, 600076

                I got loan from mobikwik wallet of 60, 000/- with 6months emi monthly emi of 10700/- but it got credited 58700 to wallet by taking 1200 as first emi. Ok let it be but the amount has been credited to wallet not to my bank and it can't be transferred to your bank account. You have to use it only for shopping where mobikwik partners are available.in chennai mobikwik users are very rare how i can use it moreover that for online shopping only recharge is available. Will 58700 should be used for recharge? And my first emi is on june without using money have to pay emi. No use of this loan and don't take loan from mobikwik. You can only see the money can't use it.
                Mobikwik customer support has been notified about the posted complaint.
                View replies
                Hi team,

                I done the payment of tata sky but the payment was failed on 17th Mar. I have been talked with the Hdfc bank. They told me that the payment was failed by the mobikwik side. So please refund my money of rs. 10835. Immediately. Any further query so you can please contact me on this no. [protected].

                Regards
                Deepak
                Reply
                I have transferred Rs. 6232 money through mobikwik to medlife on 30th March, 2018. But the transaction failed but the money is debited to mobikwik. Till now there is no information regarding that or my money is credited back to my account. Please do the needful.
                Reply
                Sir,
                My name is shikhar kaushal
                I was recharge my balnace by mobikwik
                My balance failed money is deducted to account no money is back in my account so please give my money back of my account
                Name:- shikhar kaushal
                A/c:-[protected]
                Andhra bank
                Ifsc:-ANDB0002027
                Cuting amount:-448
                So please give me money back
                Thank you
                Reply
                Hi Fazil,

                I am facing same issue. No response from customer care.
                Reply
                Sir, I took a 60, 000 loan from Mobikvik, I want to close my loan account by depositing my remaining amount But I got an option to close the loan account, plz help us
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                  J
                  jen muk
                  from Kolkata, West Bengal
                  Apr 6, 2018
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                  Address: Kolkata, West Bengal, 700060

                  Sir,
                  I paid rs 1109 /- (Wallet and bank ac) to healthmug dated 24.3.18 from my mobikwik wallet.. But transaction not sucessful.. And money not refund my wallet.

                  My transaction id... Od [protected] / rs..1109/- (Mobikwik wallet and my bank ac). Dated 24.3.18.
                  Somenath mukherjee, kolkata... Mob..[protected]
                  [protected]@gmail.com,
                  228a, diamond harbour road, behala, kolkata...700060
                  Mobikwik customer support has been notified about the posted complaint.
                  View replies
                  Amount has been debit from my bank account but not credited in my wallet .
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                    M
                    Mitali04
                    from Mumbai, Maharashtra
                    Apr 6, 2018
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                    My bank account got debited for am of 833 on 6.4.2018 at 1pm. But my mobikwik wallet didnt reflect any amount nor did my recharge was done. I need refund of the amount as soon as possible. And neither mobikwik history shows any transaction as to whether the payment is done or failed.. Neither there is any message for payment successful nor for payment failed.. Just my bank ac got debited where is my money??
                    Mobikwik customer support has been notified about the posted complaint.
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                      A
                      Ajaysbi
                      from Delhi, Delhi
                      Apr 6, 2018
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                      Address: 110096

                      I have paid rs 476 through mobikwik app to sastasundar for medicine on 19.03.2018 vide your reference no. 95ed19b[protected]c6-fc9211ba408c
                      After lodging complaints twice you are not responding till.
                      I am surprised about your service that after taking my hard earned money you are neither refunded nor contacting me. Contact nos on web are fake.
                      Mobikwik customer support has been notified about the posted complaint.
                      View replies
                      On 4/03/2018 with the help of mobikwik I tried to recharge my jio number with 448 plan through sbi card, the money is deducted but there is no recharge on my number although your app show me and send me mail that your recharge is successful. Pls recharge my number as soon as possible or refund my money.

                      Transaction date - April 4 2018
                      Transaction Id- RJ[protected]
                      Contact- [protected]@gmail.com
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                        A
                        acshunmaster
                        from Delhi, Delhi
                        Apr 6, 2018
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                        mobikwik fraud - supercash scam

                        Mobikwik is a super fraud company. Supercash is the biggest scam right now in the wallet space. They give huge supercash in name of of cashback most of which is virtually not usable at all.
                        Mobikwik's terms and conditions change every month.
                        From unlimited cashback usage 3 years back, they have stooped so low by first restricting usage to 20%, then 10% and now 5%. And restricted usage with expiry dates
                        On top of it every...
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                        B
                        Beinghuman29
                        from Gurgaon, Haryana
                        Apr 6, 2018
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                        Website: Www.mobiwik.com

                        Hi,

                        Done a dth recharge transaction via one mobikwik. Transaction failed but money deducted from account. It's been more than 5 days and no response. Complaint raised via their chat service but no response.
                        Their service is the worst one i ever encountered with. They don't have a customer care cell where we can raise complaints. Their chat support is worst.
                        Requesting all to remove the mobikwallet the worst one ever came across.
                        Ref-mk01006kaokb

                        Multiple complaints raised all of them showing in process. No updates.

                        Not sure what to done.. But surely uninstall this fraud company's app once will get my refund
                        Mobikwik customer support has been notified about the posted complaint.
                        View replies
                        I paid R.S - 230 through mobikwik wallet for buy a purchase from eBay. But this purchase I return and eBay refund my money 23/03/18 but mobikwik can't not refund my money in my wallet . eBay refund reference no is LMBK[protected]. Plz help me to get my money as soon as possible. Why mobikwik not reflected my money in my mobikwik wallet .
                        Reply
                        I have done a recharge on my airtel mobile. Recharge has not been done and also refund is not provided. Money of Rs. 400 is deducted from my account
                        Reply
                        Subhash9988's reply, Apr 7, 2018
                        How can I solve it.
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                          S
                          Sai Shivay
                          from Mumbai, Maharashtra
                          Apr 5, 2018
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                          I had given order for electricity bill payment but it had been failed i don't know what was the reason i ordered on 13th march i received email that you will get refund of ₹790/- within 7 to 10 days but uptill now i didn't get any amount. Everyday i open app but it shows under progress. My invoice no is mk[protected] dt[protected]. I don't know what to do. Why they are so careless our honorary pm says go digital. If this happens who will go digital. Manohar matta
                          Mobikwik customer support has been notified about the posted complaint.
                          View replies
                          I paid R.S - 230 through mobikwik wallet for buy a purchase from eBay. But this purchase I return and eBay refund my money 23/03/18 but mobikwik can't not refund my money in my wallet . eBay refund reference no is LMBK[protected]. Plz help me to get my money as soon as possible. My mobikwik wallet no is [protected]. Why I not refund my money ?
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                            R
                            riteshkukreja
                            from New Delhi, Delhi
                            Apr 5, 2018
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                            On april 4, 2018 i added inr 5000 in my mobikwik wallet linked to mobile no [protected]. But, only rs 1 was added in my wallet.
                            In history, it shows inr 5000 added successfully and in next transaction it shows "wallet debit against bank transfer recovery" and inr 4999 is deducted from the wallet. There is no invoice or detail of this transaction. I've tried contacting customer care but so far i haven't got any response.
                            Mobikwik customer support has been notified about the posted complaint.
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                              R
                              riteshkukreja
                              from New Delhi, Delhi
                              Apr 4, 2018
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                              Address: Gurgaon, Haryana
                              Website: www.mobikwik.com

                              On march 14, 2017 i added inr 5000 in my mobikwik wallet linked to mobile no [protected]. But, only rs 1 was added in my wallet.
                              In history, it shows inr 5000 added successfully and in next transaction it shows "wallet debit against bank transfer recovery" and inr 4999 is deducted from the wallet. There is no invoice or detail of this transaction. I've tried contacting customer care but so far i haven't got any response.
                              Mobikwik customer support has been notified about the posted complaint.
                              View replies
                              During recharge the money was deducted but recharge was unsuccessful. Please refund my money as soon as possible within 3 days. Even during recharge there is no slow connection​ the app needs to be improved.
                              Reply
                              [protected] this no kyc update pls update kyc
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                                S
                                Soumili Chatterjee
                                from Bengaluru, Karnataka
                                Apr 4, 2018
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                                Address: Bangalore, Karnataka, 560076

                                Yesterday morning i initiated transaction of rs4000 with processing charges rs120 which is rs 4120 in total to canara bank account but it's failed and no response or even invoice is not there for that particular transaction. It's more than 24hours and i logged twice help tickets but no reply yet.

                                When will this be resolved and when will the money be refunded?
                                Mobikwik customer support has been notified about the posted complaint.
                                View replies
                                I added 5000 Rr in my mobikwik wallet which I am not able to utilize they asking for kyc update and when ever I trying to update my kyc its not happening I try to contact with customers care many time's but no response from them. It's really a fraud company I ever seen.
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                                  K
                                  KamalNlm
                                  from Chennai, Tamil Nadu
                                  Apr 3, 2018
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                                  Address: Ernakulam, Kerala, 683574

                                  I have made two transactions to BSNL on 02 March 2018 from Mobikwik. Both failed. But the amount not credit back to my account even after 1 month. No response for the ticket registered on the customer care service (Ticket #8110996).
                                  1) Transaction Id: FCDR[protected] Mar 02, 2018 10:50AM.
                                  2)Transaction Id: FCDR[protected] Mar 02, 2018 9:52AM
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    Kimmi Sharma
                                    from Gurgaon, Haryana
                                    Apr 3, 2018
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                                    Address: Gurgaon, Haryana, 122505
                                    Website: Mobikwik

                                    This is regarding my order towards grofers where i paid 1505/- through mobikwik.
                                    Transaction failed and order could not be placed but mobikwik deducted my money and did not refund it even after more than a month.
                                    I have repeatedly raised a ticket but of no use.
                                    I need my money back. Mobikwik has not shared any customer number on app where i can connect with them.

                                    Please help.
                                    Thanks in advance.

                                    My email id is kimmi. [protected]@gmail.com
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Mar 29, 2018
                                    ShamimTopsia's response                                     Plz return my money
                                    Mobile no[protected]
                                    Mar 29, 2018
                                    ShamimTopsia's response                                     Return my money
                                    View replies
                                    Sir
                                    I have purchase medicine by medlife on 16 march 2018 amount 1169.32 but money not transfered in medlife account
                                    So i request you kindly refund my money in my bank account
                                    Moblile no.[protected]
                                    Name shamim ahmed
                                    Bank name union bank
                                    Saving account
                                    No.[protected]
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                                      S
                                      Sukhmal Jain
                                      from New Delhi, Delhi
                                      Apr 2, 2018
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                                      Address: Gurgaon, Haryana, 110006
                                      Website: mobikwik.com

                                      Dear sirs you have not solved my problem till today..But do write solved.Perheps this is way of your income? today is 9th feb.2018. Ihave got a mostly not given to me super cash.I want to ask you, there is my any fault? you have blocked my supercash, why? thus there will be many peoples, whose money will be blocked by you. How is your income?reply me. You do miss guide me.Please i want urgent decissson.Till when will hang the matter.Byconsumer law do not allow this.Thanks sukhmal jain 30 jan, 20185:22 pm lastticket #7763230
                                      09 feb, 20182:33 pm ticket #7832235 others
                                      Mobikwik customer support has been notified about the posted complaint.
                                      View replies
                                      I have transferred an amount of Rs 2060 to my bank account yesterday but the amount is not yet credited, while I look for the invoice it is said no invoice is found against the transaction history. Kindly look into the matter it is almost 24 hrs.

                                      I have attached the screenshot and highlighted the portion
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