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Mobikwik Complaints & Reviews

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Last updated Mar 27, 2024
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Mobikwik Phone Numbers

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2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 215

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A
ashajoice
from Bengaluru, Karnataka
Feb 4, 2023
This thread was updated on Feb 4, 2023
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Mobikwik refund issue

Address:560035
Website:Mobiwik

I did some purchases online using mobiwik wallet and one had to be cancelled. I was trying out mobiwik for the first time. Even though the original online site refunded back my money, it went to mobiwik wallet and they are not giving it back. There is no customer care no mentioned in site and when i raised complaint for the same, they keep on telling they will resolve but no resolution even after 1 week. Whenever you return any product or...
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S
Sudhir Singh Chauhan
from New Delhi, Delhi
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Bus got cancelled but refund amount not credited

Address:Gurgaon, Haryana, 122002
Website:www.mobikwik.com

I booked a bus ticket on 23 june17 from Delhi to Jammu which got cancelled, but the amount is still not refunded.
I had already raised a ticket on MobiKwik app on 27 June and they said it will be credited in 48 hours but it's 1 July now and it's not credited yet. I had also reopened the ticket and replied but did not got any reply and since the last three days, the ticket status is showing as in progress.
I don't understand...
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S
Sudhir Singh Chauhan
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus ticket refund not received

Address:Gurgaon, Haryana, 122001
Website:MobiKwik.com

I booked a bus ticket on 23 june17 from Delhi to Jammu which got cancelled, but the amount is still not refunded.
I had already raised a ticket on MobiKwik app on 27 June and they said it will be credited in 48 hours but it's 1 July and it's not credited. I had also reopened the ticket and replied but did not got any resolution and since the last three days, the ticket status is showing as in progress.

My account is...
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S
Shivakumar.patil. 357
from Bengaluru, Karnataka
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Recharge Not Possible

Address:Dharwad, Karnataka, 580001

Iam Shivakumar S Patil
One of the User of Mobikwik Application,
My Phone Number [protected] Recharge is not possible from last 2 months, 671 Rupeess Balance is there and application also updated but Any recharge is not possible... Error message occurred to be in the time of recharge...
"Something went wrong"

Solve this problem Immidiatly ......
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P
prashantaiims
from Roorkee, Uttarakhand
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Regarding Fraud of Rs 50000

Address:249201
Website:Mobikwik

Respected Sir,

A UNKNOWN PERSON GOT OTP NUMBER OF MY SBI ACCOUNT [protected]..AND FRUOD/TRANSFAR 50000/- RUPEES IN MOBIKWIK ACCOUNT OTHPG 429739 ZES* today on 29/06/2017 at around 2:45 PM. I have alredy made FIR police report at RISHIKESH(COPY ATTACHED).I have also sent the complain to your online portal services. ALL the available online customer care no of MOBIKWIK is not working. So, I am sending you mail on this matter...
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S
Sonaki
from Gurgaon, Haryana
Jun 19, 2023
This thread was updated on Jun 19, 2023
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Cyber crime

Address:122003
Website:Mobiwik

KINDLY LOOK INTO This urgently. I HAVE BEEN Duped of 19, 999 by a person claiming to call from my bank. The person called me saying that he needs my details like adhar card and debit card number. IMMEDIATELY HE DID THIS TRANSACTION FROM MOBIWIK, TXN[protected]. KINDLY Cancel this transaction and contact me on my email I'd, sonaki.[protected]@gmail.com. This transaction took place at 12:30 pm today.Pls help...
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Address:Mumbai City, Maharashtra, 400001
Website:www.mobikwik.com

Hello i complaint on consumer complaint few days back and i received a call and i gaved hime the details of my mobimwik 500 rs debit through fraud method, but their is no yet response from consumer complaint from that time.
May i know that when it will get resolved?
Please solve my complaint i have been debited my 500 rs mobikwik balance through fraud method..please help..
Email id [protected]@gmail.com...
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B
bl_vijaykumar
from Sirsilla, Telangana
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Not refunding my money. They are not following their policy

Address:Hyderabad, Andhra Pradesh, 500054

Dear sir, i booked a ticket on 14 th june 2017 from bangalore to hyderabad through mobikwik in kaveri travels. Next day operator said bus was cancelled and the money will refunded to your mobikwik wallet with in 24 hrs. I waited up to 18th june but my money was not refunded. Then i called to operator (Kaveri travels) and they said we already given a msg (Refund initiated) to mobikwik but there is no response from there side. Plz resolve your...
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V
vishnu2prasadh
from Mumbai, Maharashtra
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Bus trip was cancelled by the operator, need refund

I booked a bus ticket using mobikwik app,
From: chennai.
To: madurai.
Trip date: 23 june, 2017.
Bus operator name: sri renugambal prathika travels
Ticket pnr: 72zub3yh
Operator pnr: 72zub3yh
Total fare: 800.00.
On the trip date (23 june, 2017) i received a message that the bus operator cancelled the trip due to some reason.

Need refund amount....
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P
praveenmech2006
from Jamnagar, Gujarat
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Not supporting in updating mobile number

Address:New Delhi, Delhi, 110075
Website:www.mobikwik.com

Dear sir

I have been calling all the customer-care numbers of mobikwik but they are not responding. I have mailed them to update my mobile number from [protected] to [protected] but till date they have not updated the same. Also i have lodged eticket provided on their website which is still unresolved.

Such a operator is operating in indian market with out any customer care.
Arent there any rules for them....
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S
Suresh Kumar Durairaj
from Chennai, Tamil Nadu
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Mobikwik Bus cancelled. But No refund is happened

Website:www.mobikwik.com

Hi,

I have booked bus ticket through mobikwik but some reason bus was cancelled that day. Till now i didn't get the refund. I have raises ticket in mobikwik website but till now no response.

Here is the details
Mobikwik tracking ticket id # 6672778

Ticket details

Hi, i have booked the bus ticket but bus operator service called me and they said bus trip was cancelled due...
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V
Vicky Babra
from Pune, Maharashtra
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Misuse of wallet in stolen phone.

Address:831004
Website:mobikwik.com

Dear sir,
My phone was stolen on 13th june and there was tranaction on my wallet money was added to my wallet and then transfered to amit kumar reference id 551fb52ec75dd for 10000 & 8832bcf4428c for 9000. Please help in giving me is address, contact details to locate him. Please help i could locate this through statement as he has done similar transaction in my phone i have lost money. Please help me locate this person. Please reply...
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Y
Yash Sarda
from Gurgaon, Haryana
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Money has not been credited

Address:New Delhi, Delhi, 110016
Website:Mobikwik.com

Mobikwikmobikwik add money related issue.
Sir,
My registered mobile no. Is [protected] i added some amount but it has not been updated im my wallet and the amount has been deducted from my account. I have not got my amount back even after 45 days. The ticket no of that transaction is showing. I want my money back soon. The customer service of mobikwik is very bad. I have not got my amount till date. When i wrote complain...
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D
Don srikant
from Kolkata, West Bengal
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My account is locked... So unblock

Address:Ganjam, Odisha, 761010
Website:www.mobikwik.com

Sir i am srikant. I am regular student for mobikwik in 4to5 is not open so my account is blocked sir my mali [protected]@gmail.com.. And phone number -, [protected] sir plz... I am request my account re activation so i am happy because sir my wallet is 8250 i am student sir... Pls... Pls my account unblock... My problem slove so much thank u... Sir...
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N
Navdeep Sh
from Chandigarh, Chandigarh
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Bus booking changed without notice

Address:Gurgaon, Haryana, 160043
Website:www.mobikwik.com

As you can see i had booked a bus from chandigarh to delhi on 26 jun 2017 for 15:00 (3:00 pm) and received a confirmed ticked both on my mobikwik app and by sms for the same with a seat number. I searched for the bus at the departure point but it was nowhere to be found.
Then at 2:43 pm i receive a sms from the operator (Himachal tourist volvo bus according to mobikwik) saying that the departure time of the bus is 4:30 to 4:45 pm....
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S
Sunil Singla 88
from Gagret, Himachal Pradesh
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Refund money not credited in my mobikwik account

Address:147105

My wallet id on my mobile [protected]

Email id love. With. [protected]@gmail.com

Transaction no. Imbk[protected] and imbk[protected]

Billdesk already reverse my money but it is not credited in my mobikwik account.

I have attached all conversation with billdesk. Please give back my refund of 232.40 rupees in total (116.20 each transaction amount)

Its already 26 day passed there...
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_Manu_
from Agra, Uttar Pradesh
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Refund amount of tickets

Address:Gurgaon, Haryana, 247776
Website:Mobikwik.com

I booked 3 tickets of date 22-6-17 from panipat to katra the time of reaching the bus at panipat toll was 8:45 pm but when upto 9:30 it didn't came so i called on the number mentioned on my ticket they told bus is not working so it will be late and we will reach panipat 3:00 am and then i told them what i will do from 9 pm to 3 am i came to panipat by hiring a car from another city from up so i cancelled the ticket and the person told u will...
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G
Gopal Mangalrav Suthar Abvcs
from Hyderabad, Telangana
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Bus cancelled but alternate bus not arrange no information. No refund no responsibility

Address:Rangareddy, Andhra Pradesh, 500086
Website:SAHARA TRAVELS & MOBIKWIK

Dear sir,
I have booked a ticket but unfortunately the bus was cancelled and there was no arrangement of any alternate bus. My ticket got cancelled and until now i haven't got my refund yet.
The travel agency{sahara travels} is not even taking the responsibility of this inconvenience. My ticket no. Is ts[protected]cern. I request you to do the needful....
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S
saurabh129
from Mumbai, Maharashtra
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My bank transfer from mobikwik wallet to my uncles bank.

Address:Mumbai City, Maharashtra, 400070
Website:www.mobikwik.com

Hey i just added money to mobikwik wallet and i then went to transfer it to my uncle's bank account but when the transaction was completed when my money ws debited i founded that i wrote wrong spelling in the place where my uncle's name should be written but now my money is also debited and money is not transfered because i wrote wrong name i tried contacting mobikwik but they will respond very late and till that time i cant wait fir my money...
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K
kumar17vijay
from Morjim, Goa
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User disabled at mobikwik

Address:431605
Website:www.mobikwik.com

Yesterday i was trying to make the payment worth 20000 but i could not make as it has limit
Then i tried to add the the money from family accounts
But still i could not make because it was saying user reached maximum limit to receive
This way i could make the payment and later on i found my account is disabled.
I have more than 10500. And mobikwik disabled my account
Not able to contact them as they...
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