Mobikwik Complaints & Reviews

I booked the bus ticket for delhi to udaipur from rishab travels than i canceled it again within 10 mins and as per the policy terms mentioned on the site, you have to refund me the full amount but the amount which i received was not full, mobiwik deduct some amount.

I already registered the complaint about it and talk with your customer support about this.

Please refund me the full amount as soon as possible.

Please help in refund my money. I have payment on jio rs 399 pack through mobikwik wallet. Transaction id rj[protected] and my mobikwik wallet becomes zero ans mooney is not recharged in my mobile number.
Please solve my problems as soon as possible. Recharge number - [protected].

Regards
Hariballabh dhakad
Contact - [protected]
Mail at - h. [protected]@gmail.com

Hi,

This is regards to a complain on harassing customer. I have raised my complain to mobikwik on 20 jul, 20179:57pm, as i was unable to do recharge on my number however instead of solving my query they keep on closing my concern without giving me a resolution.

I have recharge more than 1000 times using mobikwik on [protected] (Airtel-mumbai) and now from last few days i was unable to recharge again. When i raised this to them, they reverted back by stating its
Due to a system up-gradation and will get fixed soon and later on second day they reverted me back saying the issue and error is from operators end not from mobikwik.

1st false commitment - about system up-gradation
2ns false statement - error is from operators end not from mobikwik

If the error is from operator end, my recharge would have unsuccessful even from a normal distributors who recharge using their phone which they use for a recharge.

If recharge can be done by them how it can be an operators issue.

Would request you to please look into this as i feel they are blindly replying without proper investigation and harassing to their customer's. If you check twitter or any social website there are 100's of complain ob customer's which is still unresolved.

I would request you to please take strict action and fine them for harassing and also compensate to all customer's on this.

Will await for a positive reply from you.

Order no # 553clf185ec2f4. On 8/7/17 i made a payment of rs 289 to wow momo food store with vendor code of aaal36711. After the payment was sucessfully done by barcode scanning, the store manager refuses the payment and tried to convince that they already stopped working with mobikwik hence they are not accepting it anymore. He is blaming me that why i didnt i ask him before the payment was done. After that i again had to pay it by cash and was telling to contact the customer care of mobikwik to get the refund. So plz refund my amount if possible asap. Thank you.

Mobikwik worst service ever. Yesterday i recharged my jio number [protected], with rs.399 but money deducted from my bank account and recharge still not done. I am continuously reporting this issue but not any satisfactory reply made by mobikwik team. Please refund my money back as soon as possible. I will never recommend mobikwik to anyone because i faced that type of problem twice in a month.

Team,

This is to inform you that i have paid my electricity bill twice through mobikwik & as per the offer i got cash back but it is showing in super cash back now i m not able to use my super cash back amount & your customer care numbers updated on website it fake. You are making fool of the customer i will never suggest any one for this side very pathick services you are providing to the customer. If anyone read this my i request please don't use this paytm is much better this... Farhan hussain just try this number mobikwik customer care[protected] and[protected] as per the website... Number doesnot working"mobikwik customer care number toll-free delhi [protected] call disconnect but never connect" make fool of the customer

Please help in refund my money i have
Payment on jio rs 399 pack through
Mobikwik wallet transaction id
554bb34602f8 and my mobikwik wallet
Becomes zero ans mooney is not recharged in my mobile number.

Please solve my problems as soon as
Possible. Recharge number [protected]

Regards
Ravi prakash
Contect [protected]
Mill at. [protected]@gmail.com

From mobikwik i got call for my wallet transfer... N asked for my account number wid debit card details and debited my amount from my account 18000 plz help me from tis situation n transferred my money in my account any how.. It's hve debited 6 times 3000 rs from my account plz help me n transfer my money in my account... I got many calls from ur site as complaint mobikwik care n ten try debited my amount from my account plz help me n refund my money in my account please do it please...

Please help in refund my money. I have payment on jio rs 399 pack through mobikwik wallet. Transaction id 554b7efeab335 and my mobikwik wallet becomes zero ans mooney is not recharged in my mobile number.
Please solve my problems as soon as possible. Recharge number - [protected].

Regards
Vivek kumar
Contact - [protected]
Mail at - [protected]@gmail.com

I had paid my electricity bill of rs 10220 through mobikwik app on 15 th of july 2017 and they said that it will take 3 working days for update on bses rajdhani bill dest then i was regularly checking on bses but they didn't update. Today is the 4 th day. I complaints so many time but they always answer it will be update then i call customer service and they put me on hold for 27 long mins i am very much disappointed from mobikwik services i want either they update my bill or refund my amount. Plz support me..

Wrongly transferred to another number I was transfering to [protected] but wrongly it transferred to [protected] ...please help me from tis situation and amount was 1048 . Please help me ... Please help me as soon as and transfer to my account the amount 1048 in [protected] number ... I have transferred to worng number [protected] wallet amount please transfer to my account number [protected].. please help as soon as the amount 1048 n high amount I request you to resolve n refund it in my account ...
[protected]
[protected]@gmail.com
Please refund it in my account n help me please ...

Myself Santoshkumar,

Today I tried to book 1 railway ticket, but suddenly that transaction was cancled hence ticket was not booked, I confirmed from IRCTC. Even though my money in mobikwik account was deducted, I tried to contact them but no response for mails and calls, really worst thing happened with mobikwik. I have 4 customer care number but even single number was connected. I tried to contact them through mail and through thir app but no response from them till now.

Dear sir/madam
Yesterday i was recharged rs 870 but its gone something wrong date is 17-07-17 at night 10.55 pm.. So pls i request you refund my money. My dish tv number is 3670.. I have recharged dish tv by mobi kwick i have entered wrong digit. Kindly i request you pls refund my money as soon as. I hope i will return my money..
Thanking you
Govind b m

After adding about 3000 in my wallet, my account is disabled with no information. I've writter to [protected]@mobikwik.com however there is no reply on my emails.

There is no direct number that i can reach out to mobikwik people and raise my concern. This is really pathetic.

Request you to please look into this and escalate to the right channel to get this issue fixed.

Thanks a ton

Money deducted from my bank account but not yet credited into the mobikwik wallet 4 reviews i. Nagaraju on 6.4.2017 submit a complaint dear, i recharged my mobikwik wallet amount with a bank transaction amount of rs.4200/-. The status of the webpage shows invalid, but money was deducted from my bank account and still not credited into the mobikwik wallet. Reading all the reviews here, i am very much concerned, kindly refund my money or atleast credit it to my wallet. My email id is indukuri. [protected]@gmail.com and my registered mobile number is [protected].
If refundedm pl. Mail the details. Thanks in advance. Kindly do the needful.

I have transferred amount to a wrong mobikwik number ([protected]). I am using mobikwik for the first time. So i need help from mobikwik team to get my money back.
I am not sure if this money can be used by the unknown user.
I want my money back. I want help from mobikwik team.

Please respond as quick as possible.

Id : 553f31ac24957
Rs : 1500

Please refund money to my mobikwik number : [protected].

I have paid electricity bill through mobikwik app and after getting their message of successfully done. I came to know from mseb site that the bill was not paid even after a week and have to bear the late fees because of their mess and they said to refund the amount in wallet, what a waste and above their offers sucks. Even if you get supercash, one can utilize only 10% of that amount for one transaction done that to above 100. Well i would really suggest everyone to be aware of this fraud app.

Dear sir, madam,
I have registered with getdataentry.com under mobile number [protected] and transferred successfully rs. 425 to [protected] for order id 553f351437bae through mobikwik on 10 july 2017 between 1 pm & 3 pm
After payment i was supposed to get a message with my transaction id to proceed with getdataentry jobs. Instead i got a message message from mobikwik which reads as follows :
Voda sms received rs 425. Use code l00t99 & get flat rs. 15 supercash on recharge of rs.99 or more. Click: tiny. Cc/loot99 t&ca

Kindly advise
Regards
Varsha k. P.
Trivandrum

I have been trying to explain my problem to the customer care for the last one week but i'm vain.
I added 11794 to my wallet through my credit card and only 8048 got credited to my mobikwik wallet. However, my credit card was charged for the entire 11794.
I've been trying to convey this to mobikwik that either add the balance to my wallet or refund the amount to my credit card. There has not been one proper response from them. Useless customer service.
I want my money back

Unable to do the transaction for delhi jal board giving error as not reachable but the delhi jal bord site is working perfectly alright as i have paid the bill on the site as well please clarify
# 6756160 others11 jul, 20174:08pm
Unable to do the transaction for delhi jal board giving error as not reachable but the delhi jal bord site is working perfectly alright as i have paid the bill on the site as well please clarify
11 jul, 2017, 4:08pm

Dear user, greetings from mobikwik! This is about your recharge transaction. We apologize for the trouble. We are facing downtime from operator's end due to which transactions are not getting processed. We suggest you to please try after some time. Best wishes! Team mobikwik

13 jul, 2017, 1:30am
Dear team, this is not the perfect solution as it has been more 3 to 4 hours that this thing is not going through as it very urgently please help or provide another solution to my problem. Regards
11 jul, 2017, 5:32pm

Dear user, greetings from mobikwik! We would like to inform you that it was due to an up-gradation. Please try again! Thank you for being a valued mobikwik customer. Regards mobikwik team

12 jul, 2017, 9:33am
Again the same set of copy paste answer it is not the perfect of the reply's you have given to me as it has been more than 1 day now as the issue is still persistent please provide the better solution to the problem
12 jul, 2017, 3:35pm

Namaste! We understand that your money was deducted but bill was not paid. Apologies for the inconvenience. We checked and found that it has been successfully initiated from our end. Please note that it takes 2-3 working days for the details to get updated at the biller's end. P. S - make your bill payments at least a week before the 'due date' to avoid late charges. Thank you for being a valued mobikwik customer. Best wishes! Team mobikwik

Please this is not what i expected from mobikwik without going through the chain mail you are replying the same thing again and again i think i might have escalate this matter further up so that you understand the seriousness of the concern that i have raised regards,
13 jul, 2017, 9:32am