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Mobikwik Complaints & Reviews

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Last updated Apr 23, 2024
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2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 220

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T
Taahur
from Coimbatore, Tamil Nadu
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Bus ticket

Website:www.consumercomplaints.in/new_complaint/?editGUID=af67ce803130d9cc313f8a3c6fda1eb5

Sir i booked a bus ticket on 18 may 2017 through mobikwik app...
My booking was incomplete and money was deducted... My travel was stuck in that sequence itself... I checked even with my bank.. They had told to contact from ur side for refund as their part was clear... I need my refund back soon... Contact me as soon possible... Details are that the transaction failed at merchant but money deducted... It showed "oops something went...
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S
Shashikantha RAO s
from Bengaluru, Karnataka
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Automatic 10% super cash discount was not received in my last deal 1319/-1 mg

Address:Bangalore, Karnataka

I paid ₹1319/- through mobikwik wallet to 1mg for my lab test. But your 10% supercash - automatic refund was not applied by you in this transaction. Why so? Please credit the amount immediately in my wallet?
Today i registered for the undermentioned lab test (S):-
Comprehensive health checkup (Includes 72 tests)
Order id: po[protected]-685
Patient's name: k nagarathinam rao. — but to my utter surprise you have...
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G
gsarath1995
from Coimbatore, Tamil Nadu
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Reg bank transfer of my wallet money

Address:600001
Website:www.mobikwik.com

I have 8000 in my wallet i want that money to be transferred to my bank account for that they charge around 200 rs as processing charge. I want this money to be transferred to my account without any processing fee. They often do like this. This behaviour is very unfair. These agencies must be penalized. Look into this matter immediately and do the needful. I want my money into my bank account immediately....
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Q
Quddus Saberi
from Hyderabad, Telangana
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Money deducted but mobile not recharged

Address:500008
Website:mobikwik

I m owning a mumbai vodafone sim ref no [protected] i recharged on 4 may 2017 i paid through mobikwik RS 349 money was also deducted from my andhra bank but i diddnt get any recharge on my fone is this the way the company earning money this is my second complain the number provided is also wrong number if the prblm nt solved ill put this matter on all web and media plz do smthing...
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E
Ed win
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to cancel the bus ticket - mobikwik website issue

Address:600042
Website:www.mobikwik.com

I have booked a busticket (Ticket pnr: 623d3jsq, operator pnr: 623d3jsq) from mobikwik website. Now i want to cancel, but unable to cancel, website shows message as "oops something went wrong".

I raised my concern with support and raised a ticket id #6569583 at may 25 - 12:28 pm. It been more than 2.30hrs, no one respond to that issue.

If i get the ticket cancel with in 7:45pm today, i can get 90% of the amount...
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F
Front Office
from Bhopal, Madhya Pradesh
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I have transferred mobikwik balance to wrong number

Address:462003

Dear sir, i have transferred amount rs 1949 to mobikwik wallet number [protected] in place of mobikwik walllet number [protected] due to mistake.
So, please refund this amount into my mobikwik account number [protected].

Order no :-88083db03291 dated 25/05/2017

Also, i had registered complaint at https://www.mobikwik.com/help, but still didn't get any response.
So kindly help me for refunding my money.br...
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M
mohit dhanuka
from Hyderabad, Telangana
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Deposit of money and wallet balance

Address:700071

I deposited my money as said through an order id as given by the mobikwik. It has been a month i am trying to contact them they dont reply. My 18000 has been robbed off them. I have deposited my money through icici bank but didnt get any wallet balance. I tried many a times to contact them through their no.'s which turned out to be fake and by sending emails for which i got no responses. And the bank said they couldnot help.
My transaction...
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J
Jyothikurra
from Hyderabad, Telangana
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Bus reservation

Address:517507

I had tried to book bus reservation through my MobiKwik wallet .travelled date 23 may 2017 from Chidambaram to chennai .my wallet amount deducted without confirmation of tickets hence I booked another ticket afterwards I got confirmation message just before 10 minutes travelling due to this am able neither travelling nor cancelled please help for refund
Mobile no :[protected], [protected]@gmail.com...
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S
Shreyans Gandhi
from Kolkata, West Bengal
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Money didn't transfer to bank account

Address:Kolkata, West Bengal, 700020
Website:Www.consumercomplaints.in

I transferred Rs 2053 to my bank account and mobikwik is also showing that the transaction is successfully done but the amount is not debited to my bank. I waited for 3 day but this didn't get transfered to my bank account. I tried helpline number but it is showing that the numbers are incorrect. I request please help me with this. I want this to be solved as soon as possible...
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S
Shivram Mestry
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not transfer money to my bank account

Address:Mumbai City, Maharashtra, 400084
Website:www.mobikwik.com

I am trying to transfer money from Mobikwik to my TJSB Bank with my bank details i.e. Name, A/c No. IFSC Code and amount, but during OTP put in OTP column, it shows your name is mandatory. I tried to put once full name, then put without middle name and then put Surname Name Middle, but each and every time it shows name is mandatory. now massege is showing that OTP has been sent maximum number times.
So, kindly help me for recovering...
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V
Veeru MG
from Bengaluru, Karnataka
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Mobikwik wallet issues

Address:560009
Website:Mobikwik

Hi,
This is Veeersh from bangalore.
On 16th of May 2017 I loaded money to Mobikwik wallet while loading I didn't face any issues. After i loaded i sing out money.

Usually I have to payment to someone else. Then I need to transfer money to bank.

Then I need to login the mobiwik wallet while login saying user disable. I am sending mails they are not responding anything. I got 2 replies they asked...
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S
shwetanittin
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Mobikwik wallet service

Address:Ghaziabad, Uttar Pradesh

Hello Team, This is to inform you that I was trying to book a ticket on 8th May 2107 from MakeMyTrip app and was using Mobikwik wallet, but transaction didn't get completed and I was charged Rs 5590 for the same but ticket didn't get issued. I have got the refund of the same amount in my wallet as well. As I was unable to book ticket through your Mobikwik wallet, I would request you to kindly refund my added money of Rs 5600 to the card....
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N
Nilendu Shekhar ghosh
from Pune, Maharashtra
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Amount deducted for failed transaction and not refunded

Address:122002
Website:Mobikwik

This is regarding refund for order number 20621491 and 20622405. I have not received refund for the order placed on 31 May (la pino'z pizza) order number 20621491 and 20622405.
Refund was initiated for 20621491 but not for the 20622405.
While both the orders were same and failed due to network issues the amount was deducted.
Even received confirmation from zomato saying the transaction failed.
And even after raising...
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Address:Gurgaon, Haryana, 122002
Website:www.mobikwik.com

For transfering my money 5000(which is the maximum limit for a day) from wallet to my bank account, it is showing processing fee of rs 250. Please let me know why shall I pay 250 rs per transaction for nothing. This is the first time I used this wallet and I am really feeling sad about it as I have rs10000 refund amount from yatra.com and will have to pay 500 rs just to take my money back to my bank account.
Please look into the issue...
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R
Ranajoy Goswami
from Bengaluru, Karnataka
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User disabled without notice

Address:Gurgaon, Haryana
Website:www.mobikwik.com

Mobikwik has disabled my account without giving any notice or reason. I have amounts in my wallet that is unusable now.

This is a completely unethical practice.

I cannot even lodge a ticket on their site about it. And there is no phone number listed that I can call and enquire.

So, how do I get this to their notice and get it resolved?

Thanks for any advice....
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S
Shaheen Nisha
from Kolkata, West Bengal
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Account disabled

Address:Kolkata, West Bengal, 700017

My registered email and mobile number is [protected] [protected]@gmail.com I have Rs 4850 and it's been disabled so I am requesting to unblock my account as soon as possible so that I can transfer my money to bank account, otherwise I am ready to take the further action in any way it's my own money which I can't think of loosing it. And I am really needed money as soon as possible....
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M
magan bokha
from Ahmedabad, Gujarat
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Money deducted but mobile not recharge

Website:Mobikwik

I recharged my jio number with 303 rs from mobikwik app money deducted but mobile not recharged on complain no response for about 1 month and then ticket resolve status without any solution my ticket no 6330230 which I reopen as no refund or refund detail obtained till date so please needful in this issue as lots of such type of complain I seen in mobikwik help bar without solution...
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S
sheetalnewdelhi
from Delhi, Delhi
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Mobikwik wallet no 7503049466 blocked by the company

Address:110001
Website:www.mobikwik.com

The above mobikwik wallet is being blocked and i have complied with all the formalities asked by them fro unblocking of same, but still they are not unblocking my account. Its a cheating to customers whenever they see some money in the wallet they block the account giving any reasons. Take necessary action against such a cheat company. After sending this mail i will get many fraudulent calls asking for my card details so that they can also...
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V
Vijaya Sumathi
from Bengaluru, Karnataka
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Mobikwik request to enable mobikwik wallet account

Website:www.mobikwik.com

I am complaining about mobikwik wallet disabling wallet no - [protected] my account, and keeping my money

Hi,
I have recived a payment, from my fiend of rs.10, 000-in my account on 06.05.17 and after that when i try to login to my account, the system says "user disabled"
There was balance in my account of rs.10, 000/-
How can u disable my account???
Mobikwik has disabled my account, without any reason.br...
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amaan
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Wrong charge

Address:Gurgaon, Haryana, 202001
Website:www.mobikwik.com

I transferred to my own money from Mobikwik to bank account 3150 but company charge me Rs.157 as a transfer charge i totally paid 3307.50 instead of 3150 inr it was a totally comapny fraud me as a transfer charge total of Rupees 157 on Rupees 3308 without use any service, while i say that Honourable Prime Minister Mr.Narendra Damodar das Modi encourage cashless Transaction without any charge, my Question is that if private company Charged...
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