Hello team,
Here is my complaint on mobikwik site.
I made recharge to my aircel number on june 10th, money was deducted from my account and recharge was not successful.
And created ticked for the issue (Ticket id # 6640438) and it was still "in progress" status
Created one more ticket for the same issue, but didnt get any response.
Even sent email to mobikwik and didnt get any response as of now.
Am expecting my amount to get refund asap.
Ticket id # 6640438
Kindly do the needful asap.
Thanks in advance.
Mobikwik customer support has been notified about the posted complaint.
Jun 22, 2017
Updated by Divya varma Aircel No.: [protected]
Date of offer message received: June 10th
Recharge Denomination (done on the number):
Recharge Date: June 10th
Mode of recharge: Online
Transaction ID: Ref No: JF[protected] in NetBanking
Jun 23, 2017
Updated by Divya varma Hi Team,
Please find the reply from BillDesk.
Thank you for writing to Payment Gateway Support.
This is with reference to your e-mail dated June 23, 2017 regarding the payment status towards aforesaid merchant.
We have checked the transaction details and find that the payment has been successfully settled to the merchant via transaction reference number JHMP[protected] for Rs. 142.00.
Assuring you of our best services always,
Warm Regards,
Daniel Gangurde
Payment Gateway Support
BillDesk
Jun 27, 2017
Updated by Divya varma Hello,
Anyone help on this.
Thanks,
Divya
My num is [protected].a ctually my balance got deducted...bt recharge is not successful...i recharged my bsnl no but by mistake i wrote telenor...so balance deducted bt recharge is unsuccessful