Mobikwik Complaints & Reviews

Why there is a buffer to use super cash? It's our money only which we have got through cashback, then who the hell are you to tell us when to use & how much to use. I would consider it a fake app because then our precious money gets stuck in super cash & inspite of having 1000 super cash i can only use 100? Non-sense & bull #. I am uninstalling it right now & giving one star & going forward never gonna use it again anywhere.

I have an account with ur wallet bt number registered got misplaced and i have not registered email in it.. I have 6000 rs balance in it. I just want it to get it transferred to my bank account... I can give u the transaction details took place when my debit card debited for crediting in mobikwik wallet... Requesting you to please help for the case as 6000 matters for us..

Hi team, this is gopi krishna j from hyderabad booked bus ticket to bangalore its pnr:ts[protected] on 23/06/2017 and am unable to cancel through the mobikwik portal and same in mobile application as well and there is no customer care number provided to call, as per available information rasied ticket in that application but no response from them and no call also. Kindly refund me the 75% of money that i had paid (Rs 790) as that is the mentioned timeline and percentage of the cashback am going to get if the ticket was cancelled in that time.

My mobikwik account is block please my account is unblock and my account number is [protected] please my account unblock and my money is not transfer in my bank please transfer my wallet money in my account and not sending my another account my balance and i am try 10 days and send and not recharge my tata sky dish and not recharge my mobile number i request you solve my problem

I am an active user of mobikwik payment wallet.

But when i tried paying my mobile bill it showed an error o[censored]ser disabled.

Neither the customer call center of mobikwik is providing any response, neither can i generate a complaint ticket as my account is being blocked.

I have a wallet balance of Rs. 1766.

I kindly request you to please activate my account as soon as possible.

email id- charu.[protected]@gmail.com
contact no. [protected]

I am facing a problem while recharging or paying any bills, the screen freezes as i click on 'confirm payment'. I have 1124/- in the wallet & my app and my phone is updated. Your app is not letting me transfer back the money to the bank either so revert all my money back to my card
And reply to my complaint immediately.
Varsha fulay
Mob:[protected]

I wanted to add only ₹600 to my account but accidentally ended up adding ₹6000 now in order to send the money back to my same card/account they are charging me ₹250 processing fee. I had raised a complaint but haven't heard back anything on it yet. I do not need to transfer money to a different account but to the same one from where i had added the money. I do not want to pay the unnecessary charges

Sir,
My registered mobile no.is[protected]. I added some amount on 06/06/2017 but it has not been updated im my wallet and the amount has been deducted from my account.I have not got my amount back even after 15 days.The ticket no of that transaction is showing 6624030.I want my money back soon.The customer service of Mobikwik is very bad.I have not got my amount till date.When I wrote complain about thus to Mobikwik feedback, they told that your issue has been forwarded and will recover soon but as already mentioned it has not been updated in my wallet.So please arrange it as soon as possible.

Hello team,

Here is my complaint on mobikwik site.
I made recharge to my aircel number on june 10th, money was deducted from my account and recharge was not successful.

And created ticked for the issue (Ticket id # 6640438) and it was still "in progress" status

Created one more ticket for the same issue, but didnt get any response.
Even sent email to mobikwik and didnt get any response as of now.

Am expecting my amount to get refund asap.

Ticket id # 6640438
Kindly do the needful asap.

Thanks in advance.

Wallet re-activation
Sari my sir my account is vyas. [protected]@gmail.com
And mobile no - [protected]
Is blocked. When i am trying to login it says. Wellet locked! Your wellet is found suspicious by payment getway. Please write to [protected]@mobikwik.com for reactivate. My account balance is 5000rs
Sir please unlocked my account.
I will be very thankfull o[censored]

Hi i have 20000 in my mobikwik wallet, when i am trying to transfer money from wallet to bank account, i am receiving a pop up to enter senders name. There is no such option to enter senders name. Can you please check with this or please deactivate or delete my account and give me my money back. Almost everyone is complaining the same. The customer care numbers are not at all working. It's the worst application ever.

Ticket pnragb9yr3w operator pnr[protected].
Im unable to cancel my ticket from bangalore to madurai travel date 20 june 2017.
The site says something went wrong. I have attached the ticket screen shot. I have already submitted a ticket in mobikwik site but no body responds.
The customercare number only plays a recorded voice and asks to raise a support ticket.

Pls resolve.

I yogendra singh meena mene mere airtel dish tv ac mai recharge kiya tha lekin un mai se kuch transation ka amt muje mete airtel dish tv ac mai credit nhi mila hai jinme se ye transatuon id no is prakar hai

1. En[protected]
2. En[protected]
3. En[protected]
4. En[protected]
5. En[protected]
6. En[protected]
7. En[protected]

Kindly resolve my problem earliest

Yogendra singh meena
Mobile [protected]
Email id - yogendra. [protected]@gmail.com

Hello sir/ i'm rakesh from gujarat mene 362017 ko mi stor se mobail oder kara tha aur 362017 mobikwik se 9999 rupay pay kiye aur usi din cancel kiya that mrei refund amount mi store usi din transfer kar diye esa muje mail aaya lekin mobikwik wallet mw pasia aaya nahi he?
My mobail no [protected]
A mera mail he

Hi, [protected]@gmail.com
We have reversed a payment to your mobikwik account
Transaction type: reversal to wallet
Merchant name: xiaomi india
Transaction id: 200110005170602448831693
Reversal date: sat jun 03 19:30:13 ist 2017
Reversal amount: ₹ 9699
Wallet balance: ₹ 9999

14june 635 rs paid my electricity bill hi k no. Is[protected] due date of my bill is 14 june today i check my bill i go 659 is my bill today add 24 rs penalty money i requested u take this case urgent i need ur urgent solutions this e commers fraud company active kindly help me i in this case l always humble this kindly work for mobikiwi e commers company

Hi,
I am sending you my request for solution for my issue.
I added money in my wallet on mobikwik application.
They deduct the amount from my bank account.
But not updated the balance in my wallet.
I am sending you screenshot for related my issue.
I have already contact with them but they are not provided me any sufficient solution.
They are asking for email, phone number transaction number, date and time.

They know everything about my registered emil phone number also.
And they also mention transportation number and date in the reply. But nos they are just taking so much time for time pass.

Sir/madam,

A transaction amount of rs.1704.64 was made with reference no.[protected] 801 paid to one mobikwik system p ltd, gurgoan.

I am unable to find out what is this transaction was made to one mobikwik system pvt. Ltd.

Please let me know why this transaction of rs.1704.64 was made. What is that transaction. Thanking you in anticipation.
Pl. Send me the details at an early date.

.,... C o reddy

I purchased an item from bigbazaar worth of 129 rupees from mobikwik. Rs.129 is deducted from mobikwik main account and from the supercash also 15 rupees is deducted. (That means mobikwik has taken 144 rupees from me). Why 15 rupees is deducted from supercash. After analyzing my supercash account, i found that last 5 times, the amount is deducted from supercash apart from the billing account from my main account.
The mobikwik is nothing but cheating people. Dont believe their supercash policy. You will never utilize your supercash account before it expires. For that you have to spend 10 times of supercash account within 45 days.
It is number one fraud system

Dear team,

My name is nitin singh, mobile no [protected].

While making payment to ezeego 18.05.2017 through mobikwik gate, the transaction got failed. The payment got credited in the mobikwik wallet.
I had requested mobikqwik to reverse the payment to by credit card. The mobikiwk team assured that they will do it in 3-25 working days but till date it has not been credited.

Following are the ticket nos generated with mobikwik and communication with mobikwik

# 6543487 bankreversal 20 may, 2017 9:03am
# 6645323 add money11 jun, 2017 10:58am

Reference is made to the above tickets. Till date the issue is not resolved. Kindly confirm if the amount has been reversed from your end. Your team assured the amount will be credited in 3-15 working days. Its been a month and money has not yet credited. Would request you to look into the process and let me know the status.

Anticipate a quick response and solution to my problem. Looking forward to hear from your end.

Best regards,
Nitin
[protected]

There is an offer by mobikwik that we can use 5% of the supercash on bill payments. I tried to pay bill of petrol via mobikwik, trying to utilize the supercash. But the wallet is not consuming supercash and asked me to add more money. I tried to reach mobikwik regarding this issue via raising requests on their app. Followed up many times with them but did not get any response. Also the contact numbers are not working. They are looting customers.