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Mobikwik Complaints & Reviews

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Last updated May 2, 2024
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+91 93 1392 5342
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2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 224

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A
Amul Cool
from Narayangarh, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted but recharge failed

Address:825336
Website:Mobikwiki

I used mobikwik to recharge my tata sky (Customer id: [protected]) on 26/04/2017. The money (Rs. 735/) has been deducted from my account but not reflected to my tata sky account. I have raised the issue with mobikwik with ticket no. 6434420 dated 27.04.2017 and 6430816 dated 26.04.207 but no reply has not been received till date. It's already 5 days since the issue pending with mobikwik. Kindly resolve the issue as soon as possible....
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M
Mayuresh Gudekar
from Mumbai, Maharashtra
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Account is.blocked

Address:Thane, Maharashtra, 400602
Website:mobikwik.com

Hi i was a regular mobikwik user. But they have blocked mine account. How can they do this. As se can have any emergency.

Please help me out soon.

Orelse how can we trust on such sites.


Please help the needful.

I have 1000rupees balance in mine mobikwik account. I keep mine all salary in mine mobikwik account. But if they do this how can we trust...
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M
Mohamed Suhaib
from Chennai, Tamil Nadu
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Mobikwik Ticket # 6449238

Address:600073

User id/ Email id: suhaib.[protected]@gmail.com

I recharged for my mobile: [protected] for Rs.200 but balance not credited to my mobile number. I recharge using promo code PLAY. Please find below order# ENDV[protected]. Please get back to me on this email id - SUHAIB.[protected]@GMAIL.COM.

i recharged for my mobile rs.200 but balance not credited to my mobile number. I recharge using promo code PLAY. please find below order#ENDV[protected]....
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A
ashu110891
from Noida, Uttar Pradesh
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Money deducted from bank account but not added in the wallet

Address:Gautam Buddh Nagar, Uttar Pradesh, 201304
Website:www.mobikwik.com

I did a add money of Rs 100 using "SUPERHOT" promocode. Money was deducted from my bank account but not added in mobikwik account. Transaction Remark: MIN/MOBIKWK /[protected]/0

I also did a bookmyshow booking of Rs 173.09. Money was deducted from my bank account but neither my ticket was booked nor money was added in my wallet. Transaction Remark: MIN/MOBIKWK /[protected]/0...
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N
nitink9211
from Lucknow, Uttar Pradesh
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Add wallet issue

Address:Jaipur, Rajasthan, 302012
Website:www.mobiqwik/help

My money was deducted from bank but not received in mobi wallet, it happened on 27 April 17, I raised ticket, ticket no is #6436204, mob no is [protected] with Nitin Gupta account. Still i am facing problem. It goes total 4 days, please do needful in this case. No response from mobi app, please let me know what is the status of this issue, and no response from customer care...
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C
chitralay
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount of wallet balance disappeared

Address:401504
Website:www.mobikwik.com

My mobikwik wallet account balance showing nill from 12/04/2017 but before this date balance was showing rs 91/-
on above date in transaction history was showing bank refund but still date amount was not credited in my bank account I complaint afterward several times in mobikwik customer care but complaint was not executed to solve my problem now transaction history also disappeared of this amount
please look into the matter...
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L
livelaugh6785
from Sirsilla, Telangana
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My money has been deducted and no invoice

Address:Gurgaon, Haryana
Website:m.mobikwik.com

Mobikwik has deducted my amount without my knowledge and there is no invoice. They do not have customer care service and emailed them they do not respond also. Please take and look into the matter. Such companies need to be taken in to notice. They do not have proper customer service atleast to check in to the matter. They have deducted my account without any invoice....
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M
Mohankrishna21
from Bengaluru, Karnataka
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Money debited from account but not credited to wallet

Address:Bangalore, Karnataka, 560043
Website:Mobikwik

On 27th April, 2017 i tried to add money to mobikwik wallet, at the first time while adding Rs.500 amount error shown 'Something went wrong'. so again I tried to add Rs.500 to wallet, same error message shown again. After 1 Hours i got message from bank account for money debited for 2 times. Total money was Rs. 1000.
I have raised tickets for same on app but did not got any reply.
Already 2 days are gone Kindly So resolve my...
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H
Himanshu0110
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus ticket booking refund

Address:Gurgaon, Haryana, 122002
Website:mobikwik.com

I've booked a bus from Patiala to Delhi from Mobikwik, but there was no bus or it was cancelled at that time at bus stand. I booked ticket on 10/4/17 for 12/4/17
Till now I didn't got the refund. All their customer care contact numbers and emails are not reachable and no reply of mails. I also tried cancelling ticket when informed by station master but error message is shown to me while doing the same. Attaching screenshot of the ticket....
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B
BenZen
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from the bank but not added to the wallet

Address:Thrissur, Kerala, 680001
Website:Mobikwik.com

I am BenZen J Pananchery, on 27april 2017 Thursday i tried to add an amount of rupees 608 to the wallet to recharge my jio number using debit card of state bank of India. I attempted 4 times, after entering the otp the transaction fails. But when i checked the bank statement i lost rupees 608 of 4 times which is a sum of rupees 2432. And the money is ain't added to the wallet or refunded to my account. Even after 48 hours these people ain't...
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S
sudharshan25
from Chennai, Tamil Nadu
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Failed Transaction amount of Rs.11,784 not returned back

Address:Gurgaon, Haryana, 122002
Website:www.mobikwik.com

My MobiKwik Mobile No: +91 [removed]

I tried to book a flight ticket for Rs. 11, 874 on 13th April on Yatra using Mobikwik Wallet and the payment got failed. I also created 2 Tickets with Ticket ID # 6367704 on 13th April and Ticket ID # 6369717 on 14th April. On both these tickets they have given a simple reply that it takes 7 to 10 days to receive the refund from merchant and we instantly credit it to your wallet and they...
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V
vidyasagarn
from Bengaluru, Karnataka
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Not able to login to Account

Address:560036

I am not able to login to my Account it says invalid Cell Number, I have a cash on Wallet and it is blocked. My Registered mail id is vidyasagarn.[protected]@gmail.com. Even though i have registered a complaint on mobiwik site, No one cares. No one pick the call. No mail id . Nothing to help. Its been more than 2 weeks,
My email id : vidyasagarn.[protected]@gmail.com
Tciket Number : TICKET #6412745...
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Address:Chennai, Tamil Nadu, 600111
Website:Mobikwik

I have added money to Mobikwik account on 31 March 2017 for my mobile recharge. when I was trying to recharge my number by using Mobikwik Wallet. It was not successfully recharged on the day and money also got deducted from wallet.after that I have raised the complaint to Mobikwik to refund money back to wallet & I don't need to recharge from your side.after 3 days later they have recharged my account without my notice. My question is, who...
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R
Rituraj singh dodiya
from Korba, Chhattisgarh
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Fund transfer issue

Address:Mandsaur, Madhya Pradesh, 458001

I had transfer 4000k from my mobikiwik wallet [protected] to jio money [protected]
You deduct my balance from my mobikiwik a/c and not send fund to jio money.. Issue date 11/4/2017
Bt still problm not solve
Plss solve the issue
I waitng for ur responce
Pfa

Oder id 54cc9aee21f01

Thanks®ards
Rituraj singh
[protected]...
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Address:Vadodara, Gujarat, 390020
Website:MOBIKWIK

After 2 month 15 days going madhya gujarat vij company ltd electricity bill not credit my electricity account. My mgvcl bill ca no.: [protected] (Sanddep athley). Transaction id: mp[protected]. Transaction amount: 806 rs.. Category: electricity. Operator: madhya gujarat vij company ltd. But actual my ca no. 15532 in invoice this no. Shown. So pls. Credit this amount rs. 806 mgvcl bill ca no.: [protected] (Sanddep athley). Or my wallet credit....
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P
pratapnamita
from Bargarh, Odisha
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Refund of unutilised amount

Address:Gurgaon, Haryana, 122002
Website:[email protected]

I paid rs.912/= towards payment of bsnl land line monthly charges of telephone no:[protected] which unfortunately could not be activated and the amount has been returned to mobikwik wallet. (Refer id 54cf[protected] dtd 12/4/17)

Since mobikwik does not have any provision to pay bsnl land line bill my whole amount (Rs.912/=) may please be diverted to my bank account from where it is debited so that i could remit to bsnl through...
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C
CA Tejas Somaiya
from Coimbatore, Tamil Nadu
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Money debited for electricity bill but bill not paid or not refunded in wallet

Address:380015
Website:Mobikwik

Yesterday as on 28th april 2017, i used mobikwik to pay my electricity bill of torrent power i'd 3037575 & i was having wallet amount of rs 312.25 & my account for balance bill of rs 5718 has been debited from credit card but transaction failed to pay this bill. My bill neither paid nor my account credited. M not able to contact mobikwik team via call or msg as no number is working to talk to them. I have registered complain on mobikwik app...
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P
pendkar suyog
from Pune, Maharashtra
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Money was deducted from bank account but not added in wallet

Address:New Delhi, Delhi
Website:www.mobikwik.com

On 26 April, 2017 06:00 PM i try to add money to mobikwik wallet, at the first time while adding Rs.800 amount error shown 'Something went wrong'. so again I tried to add Rs.800 to wallet, same error message shown again. After 1 Hours i got message from bank account for money debited for 2 times. Total money was Rs. 1600.
I have raised tickets for same on app but did not got any reply.
Already 2 days are gone Kindly So resolve...
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R
Ravinder Reddy Velmula
from Adoni, Andhra Pradesh
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Money issue

Website:ww.mobikwik.com

I added money from two bank accounts to mobikwik wallet the amount deducted from bank but not updated in mobikwik wallet please refund my money
Debit card number.[protected] Rahul Reddy
Debit card number 2.[protected] Rohith Reddy
Please refund my money
Please give reply now urgent
600 rupees deducted from my accounts
That money is more important for me please understand my situation...
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P
Pavan Myadi
from Bengaluru, Karnataka
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Adding money to wallet

Address:Bangalore, Karnataka, 560072
Website:Chrome

Rs.6000rs got debited from my bank account, but the transaction got failed and i didn't get my money back. I filled a complaint but thet are not replying, please look into this matter. It was repeatedly failing but after that money got debited and now there is no one to reply.
Thank you!...
Complaint comments read comments complaint category banks...
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