Mobikwik Complaints & Reviews

Earlier in my complaint, I want to update you that initially, they have refunded 100 rs. but after this, no action took from either side except harassing me. If they can refund the small amount then they can also fetch about the remaining amount.

I want the forum to take necessary action against them and also request to refund the amount and compensation for mental harassment for the money which I didn't use and I am getting harassed for that.

I am totally fed up with the services of Mobikwik, as on 4th April I had fraud transactions from Mobikwik ZIP wallet all amount has been debited to some fraudsters, immediately I complaint to the cyber crime and informed Mobikwik as well by submitting all the transaction details and I have also shared them my cyber crime complaint transaction number.

But from April onwards they are continously calling me for the payment and every time I am explaining them that this is a disputed matter which has not been resolved yet, neither from the government side nor from Mobikwik.
All the time every executives are saying that ok, we will look into this, but again 3-4 days later they start calling.

But tomorrow I received threat from two guys from Mobikwik, one of them was Lawyer and other was pretending to be policeman, and they threat me that I will get arrested within a day. Please cross verify them their number are ([protected] & [protected]). These guys are fraud they are not policeman or so called lawyer, they are just threatening me like goons.

Please help me out on this, as I didn't used their money and I am getting harassed from last 3 months.

Please find the attachment for the cyber crime complaint, you'll get amount details from there.

Please connect to me for all the transaction enquiries

Regards,
Varsha Singh
[protected]

Hi,

I am receving message for ZAP Activication charge on my mobile number. After sending mutiple email [protected]@mobikwik.com i m not getting any response. Day by day they increase the overdue charge. need help immediately .

I referred the mobikwik app to my one of my friend and my friend is installed the app and do all procedure but me and my friend cashback is not credited yet...

Dear sir/mam
my mob no. is [protected] and mail id... Sharma.[protected]@gmail.com
I complete my all loan payment but I dnt get any noc...many time I mailed to mobikwik but not response... and mobikwik deactivate my paylater account...please send me noc and activate my pay later

I have paid the electricity bill for sc no 15487095 of RS 695 to biller TSNPDCL on 19th August, but the bill is added as arrear amount in my present month bill.please look into my issue

I took 2 Loan From Fullerton India Through Mobikwik with 6 months Tenor
I'v made all EMI paid
And There is No Due. Fullerton India Already Provided Me No Due Letter
But, , , Mobikwik Start Harassing me by phone call WhatsApp Message and Email, Everyday i am getting 5-10 msg and call from Different Mobikwik Agent,
I already Show them all my Documents like Loan Statement And No Due Letter but, still they are Asking me for payment, it’s big headache why mobikwik doing like this, , ,
I need Justice for Financial and Mental Harassment
Here is my Loan Ac Details

Lan:-[protected]
Lan:-[protected]

It’s been over 2 weeks my refund of Rs.43412 is still not received. On ticket they said 7-10 working days but its been more than that.

I bought 1000 Rs flipkart gift card from mobikwik but i did not receive it and the money was debited from my account ... Give me refund or gift card

HI MAM/SIR,

Need your help to Resolve my issue, Recently i am installed Mobikwik app and go for KYC i am getting Error Your Aadhar Number is already used for Others Mobile Number, How To Use My Other Number Without My permission and Knowledge use my AAdhar, pls help to Delete My aadhar details from others number, Mobikwik team Is helpless to Resolve Issue,
And Pls suggest to what step to Take action About Mobikwik, because in Future any Prouds done by some one I am getting trouble pls take action to Mobikwik to resolve issue or inform to close is Comapany to misusing other documents without knowledge

I tried to transfer money of amount rs1400 from one of my bank account to other through upi on mobikwik. Now the money has been deducted from my bank account but not credited to the other as the transaction shows in pending state. The order id on mobikwik is OMK3b1cab033ca41e and the transaction id is[protected]. The mobile number linked to my mobikwik account is [protected]. Please help. Regards 🙏

Zip payment generated 7461 and i have done 5000 through upi and 2461 remaining amount through debite card but while doing this amount debited but not credited to zip and it was showing error like this"Invoice is not available for this transaction "
Then, i will pay in another debit card due to zip due date. And it was successful.
The issue is one amount 2461 stuck and debited from my account.

Transaction date - 20sept 2022
I have attached ss for your reference.

Recharge made on 03/07/2022 for my BSNL no. [protected] for ₹699 was not received by me...& even refund not initiated till day 21/09/2022

Dear team,
I am paid my zip payment at jan22 but still it is showing pending payment kindly do needful for me and my cibil report is going to down bz of this.

Delink my aadhar another account

Hi, made a transaction to add amount in wallet of mobikwik, amount rs 1833.79 the same is not credited in wallet but debited from bank account. Bank has shared credit details as well of the beneficiary. Its been more than 40 days there is no resolution to it even from escalations. No response on ticket raised, email, twitter, calls nowhere. Details shared by icici bank of the account to which it is credited.
Payee Name: MobiKwik Ecommercebr...

Dear team Mobikwik,
There are two fraud transactions (MBK[protected] & MBK[protected], dtd:13.09.22, not done by me at all and that I have been highlighting since 13.09.22 on regular basis for blocking said transactions and refund full amount on top most priority basis.

But I'm extremely sorry to update you that I have not yet received any response from your end since more than five days even after several follow up over mail and help support option in your app where I had been trying to reach you over the phone as well but it's very very disappointing that not responding from your side, details of phone calls log attached as ready refn.
PS, most importantly, one call received from Mobikwik registered phone (no.[protected]) itself and asking for OTP which indicates that some officials of Mobikwik itself are involved in such fraud transactions which is too much of disappointment and disgusting too.

Therefore, my earnest request to you to expedite investigation process and block these two successive transactions dtd 13.09.22 and refund full amount urgently to continue with Mobikwik, else it needs to be closed forever and I will not pay against these two fraud transactions (MBK[protected] & MBK[protected].

On the other hand, I have tried to make balance due amount of Rs.[protected]) but my Mobikwik app noted USER DISABLED SINCE 14.09.22, as a result of which I couldn't make said payment.
PS; few relevant snapshots also attached as ready refn.

Hence, pls look into these matters of fraud transactions as well as corrupt officials of Mobikwik itself involved in such fraud transactions from it's root and still such time I'm not interested to continue with such irresponsible and non-trusted Mobikwik app further.

Your immediate action and positive response would be highly appreciated in above mentioned issues at the earliest without any more delays.

With thanks and regards,
Pradip ([protected])

I had Recharged My Mobikwik Wallet For Rs. 750 And This Amount I Paid To Otipy Merchant But Unfortunately Balance Deducted From Mobikwik Wallet But Not Recieved To Otipy Merchant. I had Escalarate The Issue To Mobikwik On 04th September But Till Now I Didn't Get Response From Them. No Customer Care Is Supporting Me Since Last 15 Days.

मेरा अकाउंट किसी ने हेक कर लिया है

After a fraud, Mobikwik disabled my account. I complaint about this and sent all the required documents to [protected]@mobikwik.com. I got a ticket number - 144851 on 6th Sep 2022. After waiting more than 48 hours, I sent a reminder mail and asked for the update on 8th Sep 2022. Again I sent an email on 16th Sep 2022. But I did not get any response from them. I twitted and sent DM on twitter multiple times. But my issue is still unresolved. I have to pay my ZIP outstanding amount and the last date is 20th Sep. After that they will start charging penalty. Please reactivate my account asap.
I sent my emails from this mail id - rajsingh.[protected]@gmail.com