Mobikwik Complaints & Reviews

Hi team,

I have already made an complaint on 5th April 2017 through the app & also email they replayed my that the money will be refund with hours(on 5th April 2017)
I have made payment in IRCTC through your wallet, but there the amount was debited twice.(5th 2017)

Please return back the extra debited amount of ₹182

Below r d snapshot of the invoice.

Still there is not response.

Regards,
TANMOY
[protected]

The offer on mobikwik displayed that the first booking for Make my trip through mobi wallet will generate a Cashback of Rs. 800. Instead i have been provided a cashback of Rs. 200 and no customer grivienve is been taken into account. Its been more than 3 days from submission of my complain. No action has been taken. Several emails have been done in order to communicate butl were in vain. This has now forced me to take a legal action against the organisation.
My email id is [protected]@gmail.com.

Dear, sir/madam
On 6th march i have paid my torrent power bill through mobikwik app. I have used promo code :"super", as per mobikwik i will got 10% cash back on this transaction. But till date i haven't got cash back in my wallet. My ticket number is 6088388. So please do needful for it. Please refer the photos of wallet balance n transection history.

Thanks
Mahesh sheta

Dear sir, i have transferred amount rs 4515 to mobikwik wallet number [protected] in place of mobikwik walllet number [protected] due to mistake .
So, please refund this amount into my mobikwik account number [protected].
On contacting to that person is not responding by not picking up my call, belonging to bangalore, KARNATAKA STATE.
Order no :- 54c800f3902a0

Also, I had registered complaint at https://www.mobikwik.com/help,...

1000 rs is deducted from my HDFC bank account but not updates in Mobikwik wallet pls resolve it. my ticket no is #6340216
Money got deducted from bank and not credited to wallet yet. I did not get any proper response from Mobikwik.it has been many days ago but still i cant got justice, the service of the Mobikwik make me totally embarrassing. i need justice as soon as possible. i think mobikwik dont care about their customer, they should take care and responsible against their customers..

Mobikwik ticket number - "# 6161686".

I have recharged with 349/- to my Airtel number 8197***109 on 11th March 2017 through Mobikwik mobile application. In mobile transaction history it is showing the amount credited to Airtel karnataka, but i haven't received recharged money to my account.

I have approached Airtel support team, they sent a mail as below, which is in double quoted.

""Dear Customer, This is in reference to your email regarding online recharge benefit not received for your airtel mobile number 8197***109. As discussed with you on 8197***109, your issue is been explained. We would like to inform you that, recharge of Rs. 349/- through third party website(mobikwik) on[protected] was unsuccessful. As the recharge was done through a third party website, we are unable to trace the details of the transaction. We request you to contact the respective support team to check on the transaction status. We request you to check the same with respective support team for further assistance.

Thanks for reaching out to us.
Delighted to assist you
Best Regards,
Arani Niyogi Service Specialist airtel"".

I have raised this request long back to Mobikwik, still no acknowledgement from Mobikwik team. Daily i keep sending mails to Mobikwik on same but not responded to a single mail.
Please do needful and try to resolve this issue ASAP.
And also request you to provide any proper working customer support number.

Hi,

I have tried to recharge the bus service shuttle through mobikwik but tranaction get failed but amount deducted from mobikwik wallet.
My details are as follows:-
Transaction date[protected]
Transaction ID : 322966
Transaction amount: 1500/-
Complaint ID : 6225513

Kindly refund the money in my wallet asap.

Regards
Neha Gupta
[protected]

Rs.402 Recharge done to my mobile using mobikwik application on 7.04.2017
Amount deducted from my bank account but not yet recharge till now.i have tried their customer numbers but this numbers are not working/no response.in their website also i have given compliant about this.still it is showing as in progress from 4th april 2017.kindly look in to this problem and get back my amount of Rs.402

Used a coupon which was thrown on my screen while i was ordering food.
20% cashback for existing users.
Raised ticket on mobikwik help (Ticket #6111066), but they said the coupon was for new users only. Surprisingly, the coupon terms had actually changed by the time they responded to my help ticket.
I asked them to refer to the terms of the coupon on the date when i applied it.

Never got a reply even after repeated follow ups.

A petty amount - but sounded like i had been cheated.

Dear sir, i have transferred amount 5000 rs to paytm wallet number [protected] in place of paytm walllet number [protected] due to mistake .
So, please refund this amount into my mobikwik account number [protected].
On contacting to that person is not responding by not picking up my call, belonging to KARNATAKA STATE.
So kindly help me for refunding my money.
thank you.

Dear sir/mam - electricity payment yet done, its showing money added to wallet. Please support and confirm mobikwik order-54b76c102c332 date-24 mar 2017, 03:11 pm ist amount-rs 200 recharge/bill payment for[protected] transaction id: mp[protected] now in this case, please return back to my amount 200 rupees to bank account due to delay in service/or add to voilet in mobikwik account. Date 24th billing amount is not transfer in my electricity bill in till date. Please support...
Regards
Vijay kumar

Mobiwik confirmation is given below but not solve in till date. There is no support from mobiwik site with customer support help site.
Namaste! We understand that you have not received the benefit against your bill payment transaction with reference id mobqmp[protected] and the money got deducted from your wallet. We apologize for the delay. We have forwarded the details to the operator to check the status of the mentioned bill payment transaction and will get back to you within 48 hours. Thank you for being a valued mobikwik customer. Best wishes! Team mobikwik 28 mar, 2017, 6:29pm

I have recharged Videocon d2h Re225 plan through mobikwik Mobile app amount deducted and I get transaction ID also but recharge was not done. I have called Videocon d2h customer care they informed it is not our issue it is mobikwik issue. I have called mobikwik customer care it listens not reachable, switch off, not valid number, number does not exist... I visited mobikwik official website and saw refund policy details but there is no customer support form. This MOBIKWIK is completely FRAUD AND FAKE. they are cheating to people and making black money. Please don't use MOBIKWIK app they are cheaters. Today I am registering complaint on MOBIKWIK MOBILE APPLICATION.

Dear sir,
MobiKwik throw I do recharge Rs 249, mobile number is wrong then I complaint before 4-5 days, sir no refund by MobiKwik .My reference no . is EN[protected] & complaint ticket no. is 6298992 . Sir MobiKwik Helpline Number- +91 [protected] & +91 [protected] not be connected .

Pls refund my MobiKwik a/c
Thank-you

Hi..

I am deepak, i try to book ticket irctc app and payment 1000 throgh mobikiwi but mobikwik deducted 1000.00 rupee and ticket is not book, i give complaint regarding same but mobikwik did not provided resolution.

Moreover mobikwik don't have any active customer care, isn't it violation of rules of rbi.

My mobikwik registered no is [protected] and email - adv. [protected]@gmail.com

I have recharged my airtel postpaid bill for 520.55 through mobikwik but it isn't reflecting into my account. I have raised this with mobikwik but there was no response. The complaint number is # 6226657.
This i have raised on march 31st and still i see there is no response.

Transaction date:
Mar 26, 2017

Transaction id:
87900829b229

Complaint raised date:
31st march

I have followed twice and there was no response or there is no acknowledgment as well.

I am requesting to resolve this issue or i need money to be refunded.

I am facing serious problems with mobikwik.
In 2 purchase from firstcry i didn't got cashback.
In making recharge to jio my wallet balance of around rs. 5 was used and rest rs. 94/- was deducted from account. Transaction failed, i got no refund.
In another purchase from firstcry i should have got cashback of 10% or rs. 100. I got nothing.
There have been several cases and continous problems, but i cannot even raise complaint as 2 earlier complaints are pending since long time.
I am left with no option but to take legal action against mobikwik. And sue mobikwik in hon'ble district forum.
Regular cheating, fraud and mischief. Where i cannot even raise issue.

Hi..

I am pankaj, I try to recharge my Reliance Jio no. [protected] but mobikwik deducted 402.00 rupee and recharge is not confirmed, I give complaint regarding same but after 3 days, mobikwik did not provided resolution.

Moreover mobikwik don't have any active customer care, isn't it violation of rules of RBI.

My mobikwik registered no is [protected].

I recharge my jio number [protected] with amount of 402 Rs but still its not done although balance from my debit card has been deducted.
Now there is no response from your
and the customer care no. is the biggest joke you have created
Its been almost a hour getting hold by your side on the call and no one attending the call
Either return my money or recharge my jio number immediately
First and will be the last Worst experience with Mobikwik

Hello, i had made a recharge of rs 303 for my jio no. 07th april from mobikwik now the problum is that the money i. E. Rs 303 as drducted but the recharge is not done, i have tried writing other complaints to the companey
But there were no reply even after 24 hour. I now want a refund my money. Order no. Rj[protected] pls. Help me to resolve this problum.

Hello,
i had made a recharge of rs. 402 for my jio number on 7th April from Mobikwik. Now the problem is that the money i.e. rs 402 is deducted but the recharge is not done. I have tried writing other complaints to the company but there were no reply even after 24 hours. Plz refund my money because I can't avail that offer now.
My order #RJ[protected]