Mobikwik Complaints & Reviews

Address: Varanasi, Uttar Pradesh, 221005

Website: Mobikiwi

Hi..

I am deepak, i try to book ticket irctc app and payment 1000 throgh mobikiwi but mobikwik deducted 1000.00 rupee and ticket is not book, i give complaint regarding same but mobikwik did not provided resolution.

Moreover mobikwik don't have any active customer care, isn't it violation of rules of rbi.

My mobikwik registered no is [protected] and email - adv. [protected]@gmail.com

+1 photos

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: www.mobikwik.com

I have recharged my airtel postpaid bill for 520.55 through mobikwik but it isn't reflecting into my account. I have raised this with mobikwik but there was no response. The complaint number is # 6226657.
This i have raised on march 31st and still i see there is no response.

Transaction date:
Mar 26, 2017

Transaction id:
87900829b229

Complaint raised date:
31st march

I have followed twice and there was no response or there is no acknowledgment as well.

I am requesting to resolve this issue or i need money to be refunded.

+1 photos

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Lucknow, Uttar Pradesh, 226001

I am facing serious problems with mobikwik.
In 2 purchase from firstcry i didn't got cashback.
In making recharge to jio my wallet balance of around rs. 5 was used and rest rs. 94/- was deducted from account. Transaction failed, i got no refund.
In another purchase from firstcry i should have got cashback of 10% or rs. 100. I got nothing.
There have been several cases and continous problems, but i cannot even raise complaint as 2 earlier complaints are pending since long time.
I am left with no option but to take legal action against mobikwik. And sue mobikwik in hon'ble district forum.
Regular cheating, fraud and mischief. Where i cannot even raise issue.

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ghaziabad, Uttar Pradesh, 201002

Website: Mobikwik.com

Hi..

I am pankaj, I try to recharge my Reliance Jio no. [protected] but mobikwik deducted 402.00 rupee and recharge is not confirmed, I give complaint regarding same but after 3 days, mobikwik did not provided resolution.

Moreover mobikwik don't have any active customer care, isn't it violation of rules of RBI.

My mobikwik registered no is [protected].

Mobikwik customer support has been notified about the posted complaint.

View replies

S

Sonulalal

from Lucknow, Uttar Pradesh

Apr 10, 2017

Mobikwik company chor Hai lalach de Kar lutata Hai Bhai log bacho my no JIO [protected] Recharge not done but balance deducted 7th April recharge Kiya Tha Transaction id .Rj[protected]

Reply

N

NITHIN TOMY

from Panaji, Goa

Apr 10, 2017

I had recharged a sum of ₹303 Jio
Transaction id : RJ[protected]
On my no. [protected]
Till now not recharged...
Pls look into this matter and give soltn to this...

Reply

P

Pala Bhaskar

from Hyderabad, Telangana

Apr 10, 2017

I have recharged my mobile in mobiwik on Mar 30. in Mobiwik it shows recharge is done but mobile is not recharged. here is the Transaction Id: RJ[protected] for the Recharge. Mobiwik not providing any customer support number for the contact.

Reply

V

Viji16

from Chennai, Tamil Nadu

Apr 10, 2017

Seq number[protected] which is sent but bank alert message, money debited before 1 week but not yet added to wallet, cant able to contact customer care also, very poor service from you.

Reply

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Address: 122002

Website: www.mobikwik.com

I recharge my jio number [protected] with amount of 402 Rs but still its not done although balance from my debit card has been deducted.
Now there is no response from your
and the customer care no. is the biggest joke you have created
Its been almost a hour getting hold by your side on the call and no one attending the call
Either return my money or recharge my jio number immediately
First and will be the last Worst experience with Mobikwik

+2 photos

Apr 10, 2017

Complaint marked as Resolved

Tomorrow after all of the effort i got an email that sorry your jio recharge of 402 has failed and the amount has credited in your mobikwik wallet

Mobikwik customer support has been notified about the posted complaint.

View replies

A

ABVPdeep

from Noida, Uttar Pradesh

Apr 10, 2017

My jio prime recharge not happened on my number but amount deducted from my icici bank account. Neither it is reflected in mobikwik wallet so where my money gone. I Just want to money refunded in my account as soon as possible. Otherwise other legal action can be taken accordingly.

Thanks.

Recharge of 402 not done - Comment #2699054 - Image #0

Reply

S

Sumit kaswan

from Lucknow, Uttar Pradesh

Apr 10, 2017

+1

Hi I'm Sumit I'm recharge my jio number 303 rupees but my money was dudect but recharge is not done my order number is
Rj[protected] this recharge 1 April and costumer care is not give any respons
Please help
My mobile number is[protected]

Reply

G

gundgire

from Pune, Maharashtra

Apr 10, 2017

I have tried 99 rupes recharge on this nmber [protected].. but recharge is not done ..or my 99 rupees has been deducated on my account wallat.

transation id - RJ[protected]

transation date -31/03.2017

Reply

G

Gagnesh kumar singh

from Lucknow, Uttar Pradesh

Apr 10, 2017

I recharged my jio number [protected] but its fail even my recharge amount debit from my account.request you to refund back my amount 303 rs as early as possible.

Reply

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110001

Hello, i had made a recharge of rs 303 for my jio no. 07th april from mobikwik now the problum is that the money i. E. Rs 303 as drducted but the recharge is not done, i have tried writing other complaints to the companey
But there were no reply even after 24 hour. I now want a refund my money. Order no. Rj[protected] pls. Help me to resolve this problum.

Mobikwik customer support has been notified about the posted complaint.

View replies

M

Mohammad Nisar Ahmad

from Mumbai, Maharashtra

Apr 10, 2017

I Nisar try to recharge from mobikwik recharge not done but money deduct from credit card. Last 4 days I m suffering but there is no single reply from mobikwik team or not refund yet...so many time I complaint it about but still in process
Please help me out

My jio no. Recharge not done but rs 303 money deducted my account - Comment #2698986 - Image #0

Reply

P

Pintu ji

from Indore, Madhya Pradesh

Apr 10, 2017

I added money to wallet
money has been debited from my bank account rs 6000 but not added in wallet plz tell me what to do.no customer care number is working .Nobody is responding
My account no is [protected]

My jio no. Recharge not done but rs 303 money deducted my account - Comment #2699059 - Image #0

My jio no. Recharge not done but rs 303 money deducted my account - Comment #2699059 - Image #1

Reply

S

sai1818

from Hyderabad, Telangana

Apr 10, 2017

I have tranfered my mobikwik account balance RS 910 to my bank account... it is not yet credited to my bank account plzz solve my issue... my mobikwik mobile number is [protected]

Reply

R

Ravindra Bhaskar

from Lucknow, Uttar Pradesh

Apr 10, 2017

Sir
During the add money the amount is deducted from the my bank account but not added in my mobikwik wallet . Please resolve this issue immediately. This type of problem is many users faces so update your system for continuing for service.

Reply

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana, 226021

Website: www.mobikwik.com

Hello,
i had made a recharge of rs. 402 for my jio number on 7th April from Mobikwik. Now the problem is that the money i.e. rs 402 is deducted but the recharge is not done. I have tried writing other complaints to the company but there were no reply even after 24 hours. Plz refund my money because I can't avail that offer now.
My order #RJ[protected]

Mobikwik customer support has been notified about the posted complaint.

View replies

T

Tariq khan 14

from Dhanbad, Jharkhand

Apr 10, 2017

Invoice number MP[protected] paid to bsnl for landline payment on 12 March 2017 still has not been transferred to bsnl and my landline connection has been disconnected since then . Please make sure that it is either refunded back or paid to bsnl at the earliest or I will sue you for harassment

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 683565

Website: www.mobikwik.com/moneytransfer/send-to-bank

I have made my recharge for bsnl.. but it doesn't happen and the refunded money gone to only their wallet. Now they are saying you need to add more money for recharge as they need a minimum balance. and I can't transfer it to my bank account

They are having a very crooked way of extracting money against norms. They produce baits and shows some technical difficulty to get more money.

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana

Website: This website

Bhenchodo tatti khao tum card details chaahie chtutiyo ko saale farzi webbsite bana rakhi hai bhosdiko.. tumhari maa ne bhi gaand bigaad di tumko paiida karke...madarchodo tum bhenchod roti khaate ho ya tatti saale tumhara baap bhi farzi hoga.kiski aulaadein ho tum kutte ki..

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 122002

Website: www.mobikwik.com

Hello,
i had made a recharge of rs. 402 for my jio number on 7th April from Mobikwik. Now the problem is that the money i.e. rs 402 is deducted but the recharge is not done. I have tried writing other complaints to the company but there were no reply even after 24 hours. I now want a refund as the benefits under this offer has expired.
Order # RJ[protected]... Please Help Me To Resolve This Problem.

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had done the recharge of jio 303 on 06 April 17 but still waiting for the recharge, mobikwik deducted money from the account but recharge not done, for this issue I have raised the ticket two times but no response from mobikwik. There must be customer care no. for quick resolution of query and if you raise the tickets than you have to wait for 2 day for query resolution... Worst customer support, I have ever seen, if will not get reply from mobikwik than I will complain in consumer forum. I have gone through the user reviews and all of them faced too many forgery issue, so suggest all the users to uninstall the app and save their money. SAME ISSUE I WILL SHARE ON FACEBOOK AND MADE AWARE ALL OF THEM, AND SUGGEST THAT DO NOT USE THIS WORST APP.

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana

Website: Mobikwik app

I had done a recharge of ₹402/- on my mobile number [protected] with my SBI debit card on mobikwik. money has been deducted from my bank account but recharge is not yet done I have been told that my issue would be solved in 48hrs it's been 3rd days today not my recharge nor my refund has been arrived yet .had written many complaints to them on their app but tgey didnt respose even yet transaction number is RJ[protected]

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560016

Website: Mobikwik

Hello I have transferred the funds from my mobikwik wallet on Wednesday Rs.6400 I have the confirmation and amount has been deducted, but the amount has not been transferred to my friends mobikwik wallet.its very embarrassing from mobikwik I need that money to be refund to me or to transfer to my friends...it was given for medical expenses please I need any kind reply or response from mobikwik peoples..i have been contacting to there customer service but all numbers are switch off or not responding.Kindly do the needful.
Regards
Shabeer Khan

+1 photos

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 382345

I have recharged my and my family's jio number through mobikwik but only 2 of them are successfully recharged. And remaing two did not get any recharge
And i compliant in app too but did not get recharge or refund. Such poor customer support mobikwik have. I am giving my recharge details below hoping positive response from mobikwik or else i will take some legal action on this.
The first no is -[protected] with rs 303 my mobikwik order id is-rj[protected]
And second no is - [protected] with rs 402 my order id for that is-rj[protected]
Hoping help from mobikwik or else you lost your one regular customer.

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 500016

Website: MobiKwik.com

The transaction went through Mobikwik payment gateway but the order did not get placed in pizza hut on Feb 26 2017. I raised a ticket for same on March 06th 2017. However they did not resolve the issue and have closed the ticket. You can find the details of the transaction in the attached screenshot.

I even did not receive a call from their end. No one picks up call in their office.

+1 photos

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Sir, i ashwini singh my no is [protected].. Yesterday 7 april 2017 i recharge in this no on the amount of 402, but recharge is not done and mobikwik debt my money... Please kindly recharge on my no.. Either refund my money otherwise i will go to the consumer forum... Sir please kindly recharge on my jio no... If the summer offer had gone then i cant do any thing...

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pali, Rajasthan, 306126

Website: [email protected]

Dear sir,

I recharge for rs 303 on my jio no. [protected] as on 7th apr. But till now i didn't get recharge on my jio no. And also not get refund in my mobikwik account.
I'm very disappointed due to his services. Till now neither i get my recharge or nor refund. Please refund or recharge asap.

Its worst service ever i got from this...
Regarding your service i will go to consumer court plz recharge my jio no. [protected].

+1 photos

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear Sir,

I recharge for rs 303 on my jio no. [protected] as on 7th Apr. but till now i didn't get recharge on my jio no. and also not get refund in my mobikwik account.
I'm very disappointed due to his services . till now neither I get my recharge or nor refund. please refund or recharge asap.

Its worst service ever I got from this...
regarding your service i will go to consumer court plz recharge my jio no.[protected]

+1 photos

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 144001

Website: Mobikwik

Hello team,
Greetings!!

I have done my payment through mobikwik of Rs 450
I received a mess that payment successful (attached is the screenshot for your reference) however there is no deduction was done from my vodafone bill account.
I called on vodafone customer care they said there is no recharge done on this [protected] account.
How is it possible.
Mobikwik is just fake & fraud.
They are doing fraudulent activities & making fool of customer
Pls check & revert soon

+1 photos

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jaipur, Rajasthan, 302020

Dear Sir,

I recharge for rs 303 on my jio no. [protected] as on 7th Apr. but till now i didn't get recharge on my jio no. and also not get refund in my mobikwik account.
I'm very disappointed due to his services . till now neither I get my recharge or nor refund. please refund or recharge asap.

Its worst service ever I got from this...
regarding your service i will go to consumer court plz recharge my jio no. [protected]

Mobikwik customer support has been notified about the posted complaint.

Apr 08, 2017

Updated by suresh. solanki Hi i have recharged my jio no [protected] on 7/4/2017 by offer of 303 and get 53 cash back but my phone no yet not have been recharged and in my mobikiwik account they have cut the charged now what should i do plz tell me on above no. i can provide whole detail if problem will not be resolved i will go for further other department plz recharge my number

Mobikwik Complaints & Reviews

File a complaint to Mobikwik

Mobikwik reviews & complaints page 231

Not ticket book and amount deducted

Post your Comment

Postpaid recharge is not reflecting.

Post your Comment

No cash back even after offer. No refund when transaction fails.

Post your Comment

Recharge of Reliance Jio not successful but 402 rupees deducted.... After complaint no reply & no resolution

Post your Comment

Recharge of 402 not done

Post your Comment

My jio no. Recharge not done but rs 303 money deducted my account

Post your Comment

Refund of unsuccessful transaction.

Post your Comment

Mobile online recharge

Post your Comment

This is a fake website

Post your Comment

Money deducted but recharge not done for my jio rs 402 recharge.

Post your Comment

Re

Post your Comment

Recharge not done yet but amount deducted

Post your Comment

Funds got deducted from my mobikwik wallet but it's not been added on my friends wallet

Post your Comment

Recharge not done but money deducted

Post your Comment

Money not refunded for order placed on 26th Feb 2017

Post your Comment

Not done recharge and also debit money from account

Post your Comment

Recharge related

Post your Comment

Money deducted but Recharge not done please help me sir

Post your Comment

Regarding Bill Payment

Post your Comment

Not recharge jio no

Post your Comment

Related businesses