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Mobikwik Complaints & Reviews

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Last updated May 2, 2024
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Mobikwik Phone Numbers

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+91 93 1392 5342
4535
3179
+91 94 6644 6644
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2243

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Mobikwik Head Office Address

2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 231

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B
Buntys612
from Bengaluru, Karnataka
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Money debited but recharge not happen to jio

Address:Bangalore, Karnataka

Dear sir,

I recharge for rs 303 on my jio no. As on 7th apr. But till now i didn't get recharge on my jio no. And also not get refund in my mobikwik account.
I'm very disappointed due to his services. Till now neither i get my recharge or nor refund. Please refund or recharge asap.

Even i had earlier so many complaints to this they have not yet resolved since past 1 month
Still i trusted and made...
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D
deepaboli roy
from Bengaluru, Karnataka
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BESCOM bill payment not updated even after a month

Address:Gurgaon, Haryana
Website:mobikwik.com

I had paid my electricity bill on 9th March 2017 viz Mobiwik. They had mailed me that the payment was successful. But when I checked for the bill payment for next month, it was still adding up previous month's amount, implying it was due too. I had raised a ticket regarding this. They had closed the ticket without any proper resolution. When I reopened the ticket, I was supposed to get a reply from them within 48 hours, but no help. Hence,...
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Address:Gurgaon, Haryana, 473331
Website:online payments and shopping

I was doing a recharge of 303 on my jio no. 1 rupee was deducted from my wallet and remaining 302 from my account but the amount of 302 rupees is deducted 2 times from my account. Mobikwik must refund my money. This app is always doing such things with customers. If my issue is not solved i will never use it again or refer to any one. Worst experience, i had shopped for thousands of rupees hundreds of times buy never faced any problem from...
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V
Vipul indoria
from Mohali, Punjab
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Money not added but debited from bank account

Address:147203

Sir,
I try to do recharge through your app and i added money rs 303 from my bank account. The bank account is debited with 303 rupees but wallet is not credited with 303 rupees. Its been more than 24 hours but still no reply or no action is being taken. kindly do add it as soon as possible. My mobile number is [protected]. I registered a ticket also and ticket id is #6313327....
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P
prangil rai
from Gwalior, Madhya Pradesh
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Money debited incorrectly

Address:Bhopal, Madhya Pradesh
Website:www.ibpsbilldesk.com

I have paid an amount of Rs. 102.01 from my mobikwik wallet to ibps gateway. The amount has been debited from the wallet but didn't get received at the merchant. Please refund the amount in the wallet so that i can make the payment. Registered email id-- [protected]@gmail.com Registered mobile no. -- [protected] Transaction id-- IMBK[protected]

regarded
PRANGIL RAI...
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Address:Ludhiana, Punjab, 141001
Website:mobikwik.com

While paying money from my wallet to pay electricity bill (INR 1503). The amount got deducted from my mobikwik wallet but not credited to my account. i am following it up [ticket numbers 6311843 but it just shows in progress. The transaction id is IMBK[protected]. My email id is [protected]@rediffmail.com. None of the customer care numbers are working. Its very unfortunate that such company is least concerned about the harassment caused to...
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Address:Gurgaon, Haryana, 122002
Website:www.mobikwik.com/help

Hi,

on dated 7th April during the recharge of Airtel mobile no [protected] rs 1996 is deducted from my Bank account but that amount neither received in my wallet not mobile is recharged

please help me to refund the same in account or mobikwik wallet urgently

reference deducted received attached herewith

Thanks

[protected]
[protected]...
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S
sandeepdevagam
from Mumbai, Maharashtra
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Amount deducted from wallet but not transferred to bank

Address:500008
Website:mobiwiki.com

While transferring money to bank [4999/-] from my wallet amount deducted but not credited to my bank account, i am doing followup from many days [ticket numbers 6302163 /6169001] but they say transactions is successful and resolving the ticket, and all the customer care numbers mentioned are not working same issue happened to one of my friend. I dont know how to get this amount and reach customer care... Kindly take this complaint and if...
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V
Versha Rai
from Gwalior, Madhya Pradesh
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Did a fraud

Address:New Delhi, Delhi, 486884
Website:Mobikwik

On 4th April a guy called me from the std contact no of MobiKwik IE [protected] asking abt my card cvv no and otp...They atleast sent me 15-18 otps against my card, I didn't give any information regarding my details to them then also they debited Rs 2000 from my account and transferred the money to an unknown which I totally don't even know...On getting the msg of money transfer from Ur site to that particular no I immediately called that...
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T
Tanwar93
from Delhi, Delhi
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Payments

Address:122002
Website:Mobikwik

I added 5000 rupees to my mobikwik wallet. I want to transfer that money to my bank account. The money was added sucessfully to the mobikwik wallet. While transferring money, the money was deducted from the wallet but doesnot received on my bank account. Need resolution.
Why the hell is this company's apps are there if so many people are having problem with their fund transfer. Adding the picture below which shows money was added to...
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B
Binod Kumar Sethia
from Kolkata, West Bengal
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Please unblock my account

After some failed attempts at giving the PIN even though i was writing the correct digits.. my transaction failed . After that i tried the OTP method of changing the PIN and after i typed the OTP digits it showed that "Txn Lock not enabled for your account " !! PLEASE resolve my issue !! MY NO. IS [protected] AND EMAIL ID IS binod.[protected]@gmail.com...
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S
sunib
from Warangal, Telangana
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Mobikwik disabled my account and wallet balance deducted

Address:122002
Website:www.mobikwik.com

I am using mobikwik since past 2 years. From April 1, 2017 whenever I am trying to login, its saying as "user is dsabled". I think that Mobikwik disabled my account and deducted my wallet balance due to inactivity.. My account is linked to my email id [protected]@gmail.com. I request you to help in this matter and restore my wallet balance and also to enable my account so that I can use my balance. Thank you....
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F
forwebpages
from Bengaluru, Karnataka
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Money deducted from Bank and not reflected in wallet nor refunded

Address:560037
Website:Mobikwik

On 6th march 2 transactions of Rs 4000 was deducrlted from my bank. The total 8000Rs was not reflected in my wallet. And its been a month and still has not been refunded to my bank account. Reference nos - for the First Rs 4000/- id is 224761 and for the second Rs 4000/- id is 225489.
I have requested this in the app itsel[censored]nder help with a ticket no 6236730 on March 31st and still after 6days i havent even got a reply.
Kindly...
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S
Shiva22
from Bidar, Karnataka
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About payment

Address:626124
Website:Airtelmoney

Sir yesterday one person gives me a link of airtel money app that link was an airtel load money app i was entered 50Rs after process but it was debited 5000 from my account .in that airtel app it shows the number 14057265. Later i send mail to airtel they told it was an airtel account number it seems an some system problem .please kindly helpful and reverse the amount...
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M
mohan p.
from Bengaluru, Karnataka
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I'm complaining about Money not being debited to my account.

Address:Gurgaon, Haryana, 122002
Website:www.mobikwik.com

Recently I have redeemed payback points on Mobikwik and they have been debited from my payback account but not credited to my wallet.So I have submitted a complaint ticket to Mobikwik on April 2nd but they have not responded and I have also contacted Payback customer care and they have stated that "2500 Points have been debited at Mobikwik and I would have to contact Mobikwik as it is Fault on Mobikwik side" and I have been waiting for response....
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P
Priyanka Ravi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Payment being made to Yatra.com

Address:Tirupur, Tamil Nadu
Website:Mobikwik.com

I had done a transaction in Yatra.com for booking my flights on 31st March 2017. I had paid the amount through Yatra.Com. But the ticket didnt get booked and amount got debited from my account.

I had asked Mobikwik for a refund of my money of Rs. 4018.74 to my bank but there is no reply to any of my tickets of Id #6288751 and #6310818.

I request the team to refund the amount to my bank account immediately....
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P
pushpendra kashyap
from Gurgaon, Haryana
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Transferred money to another wallet

Address:New Delhi, Delhi, 110032
Website:mobikwik

Sir, I transferred Rs.5000.0/- from my Mobikwik Wallet to my paytm Account [protected] on 6 Apr 2017 . though my registered Mob. No.[protected]. But it is very regret to mention here that though the amount of Rs. 5000.0/- have not recieved my amount 5000.0 in my Wallet and the same have not be recieved to my amount in my account please refund my amount 5000.00.

It is therefore requested to do the needful at the earliest and please...
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N
narayan.ganguly
from Delhi, Delhi
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Failed transaction of, rs 15 928.03 /-not refunded yet

Address:New Delhi, Delhi, 110018
Website:www.mobikwik.com

This is so annoying. A big company like mobikwik have no customer care number,
We raise the complaint through web site or app but after 24 hrs also no one is there help me out,
Its was a fail transaction though we need to wait for their reply
16000 is not small amount.

Atleast some one should take this initiative for customer care number.
Kindly look into it urgently and refund my money...
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S
saurabhscmg
from Lucknow, Uttar Pradesh
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Recharge not done but my money deducted

Address:Gurgaon, Haryana, 122002
Website:www.mobikwik.com

Dear Sir,
I recharge for rs 303 on my jio no. [protected] as on date 31 Mar 2017, 08:22 PM IST via reff no. RJ[protected]. but till now i didn't get recharge on my jio no. and also not get refund in my mobikwik account.
I'm very disappointed due to his services . till now neither I get my recharge or nor refund. please refund or recharge asap.

Sourabh Agrawal
[protected]...
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A
ani264538
from Pune, Maharashtra
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Payment not received

Address:Mumbai City, Maharashtra, 400013
Website:Mobikwik

Hi,
I did transfer of 4700 rs from my mobikwik wallet to my bank account. (I checked account is details is correct). However, while doing payment there was error saying "problem occurred while doing payment." but money got debited from my wallet but it didn't got credited to bank account. I tried checking invoice details in payment history. However, its saying "no invoice data found" when i clicked on invoice details. I raised a ticket...
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