Mobikwik Complaints & Reviews

My mobikvik wallet no is [protected]. I transferred 3100 rs to wallet. and used 950 rs to make bill payments and Now I need my rest money back to my bank. But not able to transfer despite having 2150 rs. error showing" not sufficient balance to make transaction. I am getting frustrated with this. You are fraud. Once you got money u r not returning it. I tried to transfer from other accounts and to other bank account alsoalso assuming issue is with my wallet. But same issue. I want my money back to my account. Will never try these kind of wallet in future...

My mobikvik wallet no is [protected]. I transferred 10000 rs to wallet. Now i need my money back to my bank. But able to transfer despite having 10000 error showing" not sufficient balance to make transaction. I am getting frustrated with this. You are fraud. Once you got money u r not returning it back. I tried to transfer from other account [protected] assuming issue is with my wallet. But same issue. I want my money back to my account. Will never try these kind of wallet in future.

I have redeemed my State Bank of India debit card reward points of 296 equivalent to 72 indian rupees to the mobikwik wallet app. The reward points have been deducted from my sbi rewards account and no longer exists as on 11mar2017. I also got a message from state bank that my reward points have been successfully redeemed into mobikwik wallet.But when I logged in into my mobikwik app it shows zero balance in the mobikwik wallet which should have been 72 indian rupees. The mobikwik was downloaded from an authentic source from android market. There was a good internet speed.But still why is mobikwik not dutifully executing it's job.It seems like my hard earned money has been stolen by mobikwik personnel's. Please provide a contact or MobiKwik support as their customer number are not working wherein I could get my reward cash back on my account.My MobiKwik account details phone number [protected]
Email id [protected]@gmail.co.

I loaded my wallet with 5000Rs. yesterday and was able to transfer 1000rs. to bank account yesterday as the daily free transfer limit is 1000.
Today when I tried to transfer 1000 Rs.it showed not enough funds whereas my wallet balance is 4000 so why it is showing not enough funds to transfer.
I Want a solution as soon as possible as my 4000 Rs. are in risk.

I have used Mobikwik wallet on easemytrip.com on Jan 24, 2017 for flight ticket booking and as per offer, I was suppose to get 5% cashback for transaction in 24 hrs. But after raising multiple support tickets with Mobikwik also, there is no response.
There helpline number is not reachable.

They are making fool of people and making false offers to customers.

My details are:
Name: Mahaveer
Mob.: [protected]
email: [protected]@yahoo.co.in

I was recharging rs303 plan today for jio number
Instead of recharging to [protected], i recharged wrongly to [protected].
I request to cancel the transaction and refund the amount to the wallet before the plan gets activated.

I have mentioned below the transaction details which are done in mobikwik recharge walet.

Transaction details:
RJ[protected]

Transaction Date: Mar 11, 2017 (Saturday)

Its a hard earned money for me, as i am a student doing parttime work.

Please take necessary action to resolve the issue

Date of incident - 2nd mar
Booked movie ticket from bookmyshow and made payment via mobikwik where they mentioned cashback of 75rs.
Before making the payment i read terms and conditions properly.
Where they mentioned cashback will be credited to mobikwik wallet. So i did payment.
But cashback got credited supercash!! Supercash can be utilized only 10% of the cashback at one time transaction. Which they not mentioned in terms and conditions at bookmyshow website. Neither they mentioned about supercash nor its supercash terms and conditions.
If they had mentioned i would not done transaction via mobikwik at all.
I have full proof of terms and conditions mobikwik mentioned in bookmyshow. I am attaching screenshot.

Mobikwik guys are clever now they properly put terms and conditions in bookmyshow website.

My mobile no [protected].yesterday i well transfer my mobikwik wallet to transfer my sbi bank.ac no is curet but isfi no is wrong. amount well be dedacted by cash not add my account.mobikwik customer care phone no is not working.i have so many problems. plz help me sir plz refund my amount.my salary 10000.00 and than 5000.00 jamd in wallet. at now i have no money. plz help me. Plz ..plz refund my cash.

Dear sir,
please check and resolve this issue regarding p2p money Rs.1780 transfer on customer mobile no.[protected] is pending now and awaiting from receivers acceptance but from my credit card deducted Rs.1780.
my wallet mobile no.[protected]

Reference ID: 54a4707b5cb77
Reciever's Details: [protected]
Date and time: Thursday, 09 march 2017, 12:46:56 pm

On 8th March 2017, I payed my electricity bill of Rs 2032 through mobikwik. I added the promo code "SUPER" according to which I should get 5% cashback but because maximum cashback worth is Rs 50, I should get Rs 50 as cashback. But I didn't received anything.
I should get Rs 50 as cashback but I didn't received anything. My mobikwik experience was very bad.

I have paid Rs. 1070/- for Electricity Bill payment in January Month,
and have recd. message from Mobikwik that Electricity Bill is paid,
But in February Month I recd. bill from Electricity Company with past due of Rs.1070/-, as per Elec. Company record they did not have Recd. payment from Mobikwik. Since that i am trying to contact Mobikwik but there is any response by their end. even in-app Help mechanism is not working and their Customer Support Contact nos. are out of service.

Respectfully,
Hi. I am moiz ezzy, i was subscribing my jio sim to jio prime and the payment Was made by mobikwik Online recharge wallet. But i accidentally Input the wrong number my jio sim number is [protected] but i enter the number [protected].
My mobikwik registered mobile number is [protected] and order id is RJ[protected].
So i request you to cancel the recharge.

On 11.02.2017 near about 11.30 PM I tried to add money to book IRCTC ticket through it. I tried to add money 2 times through my SBI credit Card no. [protected] but both time amount is not load in Mobikwik wallet and 02 text msg/e-mail has been received form SBI Credit card that Rs 3600/- (02 times) transaction was successfully. Then after i had made complaint to customer care of SBI card but on 03.10.2017 SBI Credit card representative has intimated me over telephone that the above both transaction made by me was successful at this end and suggested to speak with Mobikwik merchant. I tried today to speak with customer care but unable. So plz resolve my above issue and reverse/return my two transactions of RS.3600/- + RS 3600/ = total RS. 7200/- at the earliest.
(statement copy of transaction made at SBI Credit Card is enclosed herewith)

I have redeemed my State Bank of India debit card reward points of 1000 equivalent to 245 indian rupees to the mobikwik wallet app. The reward points have been deducted from my sbi rewards account and no longer exists as on 10mar2017. I also got a message from state bank that my reward points have been successfully redeemed into mobikwik wallet.But when I logged in into my mobikwik app it shows zero balance in the mobikwik wallet which should have been 245 indian rupees. The mobikwik was downloaded from an authentic source from android market. There was a good internet speed.But still why is mobikwik not dutifully executing it's job.It seems like my hard earned money has been stolen by mobikwik personnel's.

I will pay my bill using mobikwik account but the bill amount has deducted from my account and the bill status showing bill not paid.
My bill Transaction Id: MP[protected]
Email Id: [protected]@gmail.com
payement date is : 02 March 2017

In mobikwik account show that bill has paid but in official websited shows that bill not paid.
I was contact mobikwik support but is not reply anymore

Hill Team,

I have transferred some money from my mobikwik wallet to my bank account but transaction didn't gone through and money was deducted from my wallet. I have registered a complaint twice but till now action has been taken. It's 15 days now but no action has been taken till now. I have locked a ticket on their app but till now one has bothered to reply. I have also posted the issue on their FB wall and have sent them a message too but still no response. I request you to please help me to get my money back.

My ac is [protected]
It is worest site I ever seen like this am try to add money first time using double promocode but it is failed and iam try again but it shows promocode is available for first time only
And iam recharged with 50 rs and earned cashback10
But it is not available in available balance it shows 0 balance
So we lose hope on your wallet so don't repeat again

I made the following payments from Mobikwik wallet for which I am supposed to get 25% cashback. But I didn't get any: 5/3/2017 Wallet Debit to BUS Tickets - Rs.379
Supposed to get 10% cashback on mobile recharge and still don't received my cashback amount.
Moreover, I also raised support tickets for this issue 2 times. But it seems they don't give a damn about it.Phone:-[protected]

Dear Sir,

I tried to book a IRCTC Tatkal Ticket using Mobikwik on 8th March, I got a message that bank rejected the payment. However money is not refunded although it is been more than a day, And nobody are there to assure me of my money.
Customer support numbers are not at all working. The other Apps credit the money instantly when a transaction is failed I have already filed a ticket Mobikwik Ticket #6054467, Nobody even bothered to acknowledge the Ticket.
Kindly request you to take suitable action on This

Guy's please be aware from Mobikwik. this is a fraud company. once you transfer amountin their wallet, they automatically transfer it to someone else's wallet without your authorization. After comaplaing for refund directly on my account, they are asking for my card details. I told them that will share my Account Name, Account number and IFSC code and transfer on that still thay are not ready. Also they want this information verbally not email. there support team is saying we are not allowed to communicate through email. I asked him all the required details on email but till now i didn't got any email. These guy's are fake. This company is fake. Please be aware. Now i am going to file a legal case on them. it's rediculous.