Mobikwik Complaints & Reviews

The mobikwik app is just worst to use.
Maximum offers does not apply. Whenever I try it shows unable to apply. Also all customer contact nos are either switch off or not valid.
After 2 -3 transaction it started malfunctioning. I tried to add money to book IRCTC ticket through it. I tried to add money 5-6 times but unable. Most idiotically everytime they deducted my money from bank but not added in account. I tried today to speak with customer care but unable. I want my money back.

Dear Sir,

I have transfered 5000 rupees in to my bank ac, i had done 2 transection of rs 5000/- but amount deducted from my mobikwik ac thrice means 15000/- instead of 10000/-. i have raised a complaint on 5th March via ticket no 6034127 but no responce yet.

their customer care numbers are not in use unable to talk to these guys and m worried abt my 5000 rupees.

sent multiple email at customer care support mail id but they didnt acknowledged the same yet.

my mobikwik mobile no [protected]
please help me to get my 5000 hard earn money back.

With Regards
Hammad Alam

I am deeply saddened to experience such inconvenience my Mobikwik. I transferred Rs 2000 in Mobikwik wallet which was successful and smooth but when i used that amount to book ticket on IRCTC, the payment failed at IRCTC and ticket was not booked but money was debited from mobikwik wallet amount of Rs 1730.
I raised a ticket and its been 72 hrs but no resolution from Mobikwik.
Pls help Mobikwik guys if you are reading this or else i would loose faith in your company.

Mobikwik is now offering Surper cash as a cash back. But please note this cannot be used by anyone in full. The Company is duping the customers and trapping them to keep using the app. The Supercash - has a limited validity period. Further you can only use 10% of the balance in Supercash per transaction. This way you can never enjoy your 100% supercash and you will ahve to divert all the transactions to Mobikwik to utilise the Supercash in the limited time /validity period. This is a type o duping or cheating the innocent /first time users. I would like the respective department to take severe action and stop mobikwik from operating and giving any cash back offers with immediate offer because these offers do not actually work.

Hello.. I did recharge of 110 rs to aircel number on Feb25.money was deducted from my card and recharge was not done. This is the msg I received from aircel "Your request to recharge 110 INR cannot be processed at this time. Transaction number is TNR[protected]". I already raised a ticket# 5988027 but you have told me to contact operator. When I contact operator they telling me to contact mobikwik. After that I sent message several times in the same ticket but no response from mobikwik it making me loss of integrity towards mobikwik. I didn't see such a worst customer support from any wallet except mobikwik. What's the purpose of having this two customer care number +[protected] or +[protected]. Always says your Vodafone number is switched off. Money is next but proper acknowledgment is priority to every customer. That's totally not available in mobikwik. Second time am facing this type of issues.Again i raised a ticket# 6025405 and mobikwik told said that issue will be resolved with in 48 hours.Till now no response and my money was not reverted to my card or wallet. Really annoying. WORST SUPPORT.

Dear Sir,
my mobikwik account no [protected]. I booked a train from irctc through mobikwik wallet on[protected]. Transaction failed and money has been deducted from my wallet and i didn't get the ticket also..the amount deducted is 3, 863.35 Till now my cash has not refunded...
your customer care numbers also not working.please refund my amount as soon as possible.

After repeated tickets raised no response.
Dont know how to view old tickets, as no option available on website

On[protected] ₹2300 was deducted from my account to a wallet named mobikwik. MobiKwik is refusing to accept this and not giving me refund . Bank is saying they issued amount to MobiKwik . Mobikwik is saying to contact bank . What should I do now. My bank is Punjab national bank . They said amount has already given but MobiKwik says they didn't received an update from bank . Till now there is no refund .

I have booked a ticket on IRCTC through my mobikwik wallet. The IRCTC website shows bank rejected the payment but amount was deducted from my wallet. I have launched a complain ticket on it but not recieved any reply from mobikwik also didnt recieved my money back.

Transaction Id. - [protected]
Transaction Amt. - 3766

Please help me to get my fund back.

Dear Sir,
my mobikwik account no [protected]. I booked a train from irctc through mobikwik wallet on[protected]. Transaction failed and money has been deducted from my wallet and i didn't get the ticket also..the amount deducted is 357.25 Till now my cash has not refunded...
your customer care numbers also not working.please refund my amount as soon as possible.

Hi,

I was booking a ticket on IRCTC and paid using mobikwik. The transaction failed twice and both the time money got deducted and i tried contacting the customer care through email and call as well, Customer care number not working and they are not replying on email.
I want to know how to resolve it and when I will get my money back. also this is not acceptable that refunds also we cant transfer back to our banks, we have to use it through mobikwik itself.

Today I had worst experience. I booked a ticket from IRCTC as they are providing 50Rs Cashback to first user. Amount is deducted from wallet but ticket is not booked. I tried calling their all customer support numbers available online but not a single number is working then finally I raised a ticket but till now amount is not refunded in mywallet. I called IRCTC support also, they said they have not received the payment hence ticket is not booked. I got the Cashback of 50rs but condition is that you can only redeem 5rs per transaction that means you would have to do 10 transactions. It was not mentioned anywhere. Very bad service. I shouldn't have given 1 * also but here we don't have any option for this. Very bad return my amount ASAP

I am transfered amount from wallet to my bank account, but the transaction failed but the amount will be reduced to wallet.whats happening there is no response from your side. what happened to my amount response me. i will wait and see for today if money has not returned to my wallet.
i will file case at consumer court.mind it, this is serious.
i am raising a ticket also tic id:#605355, #6048002.but there is no response

Sir i want to login into my account and use the money added into it. but due to some problem i cant able to do that.
i cant be able to login through cell no or mail id. The forgot password option also not working in this case as the otp not received. its shows temporary issue when i login via mail id and will go to register mobile no when login via mobile no.
But mobile no is already registered. In forgot password no Otp is reach to me.
so please verify my account details of mine and reset password or send a password reset link to my registered mail id. or U can correct my mobile no in my account as [protected] rather than "wf-[protected]" as shown in the last login.
once i logged out more than 12-13 days ago i am not able to login again.
I already raised this query for more than one time previously but no relevant answer is given to me.
please look into becz of serious matter, otherwise i have to complaint about u to a legal authority.
for more details u can call me. [protected]
sir i already tell u my grievance through previous requests, but reply is still awaited.

Sir i am user of the mobikwik application from last 3 months i faced one common problem on 5 Mar 17. i added Rs.500 to the mobikwik wallet. Money deducted from my card(citi bank credit card) but till now on 07 Mar 17 mobikwik wallet not updated.
I also raised two times complain against this but they are not working on it .
Complain no./token No.#6044026.
Plz help me thx .

I am Yashkumar chandrashekhar badgujar.
I had a mobikwik account.
From last 2 days . I am trying to access my account but it is not generating OTP. I tried several times.
Both the numbers given for customer care are not working.
Even ticket is not generating. Getting frustrated
Very poor service.
My contact no - [protected]
email - [protected]@gmail.com

Yesterday i recharge my tatadocomo([protected]) no through Mobikwik, After putting my mobile no i saw there is an option to view recharge plans. I search for combo offer with unlimited calls in any network and data packs. In plans i saw, if i recharge 298 RS then i will get Unlimited call and 1 GB 3G data for 28 days. Then i recharge 298 Rs, After recharging i get a SMS from Tata Docomo. Recharge successful and get 2000 min free.

Whati have need and what they gave? If it was not showing in their plans, then i will not recharge this amount.
This is totally fault from Mobikwik. They dont have update news.

So i want my amount back in my Account.

Regards,

Saikat sarkar

[protected]

Mobikwik sai main paymene01/03/2017 ko 6049 rupay ka quikr ko payment kra tha laikin quikr ko payment nahi hua
Mobikwik wallet sai rupay kat gaye abhi tak refund
nahi huye hai aaj sevine days ho gaye hai please mere rupay refund ho jaye maine udhaar laike payment kra tha quikr ka costmer care sai baat kari to bo loge khetai
hai tumgare rupay quikr ko nahi aaye hai aap contect mobikwik sai kare mobikwik ka phone nahi lagrha hai

Mera naam
Abdul kadir
Contect no [protected]

Sir,
I have transferred the amount of rs 2700 to my hdfc bank account from mobikwik but i have not received the amount in my bank account. I have tried to contact the mobikwik but the number they are provided is not contactable. Even i have mail them but i hve not receive any reply from them i contacted to they through there mobikwik app but it ia showing that they will contact me but i dont think they will contact i very much upset with the services they will provide i will not refer any person to use this app even though they have charge processing fee to transfer the amount from wallet to bank then also i have not received yet...

kindly check and resolve the issue
Complain no: 6047247

I have done a mobikwik wallet to bank transaction of Rs 5000 but the transaction got failed. Amount is deducted from the wallet and not reversed yet. Though the transaction is showing in history, I am not able to open the particular transaction history to get the invoice and transaction id. I have registered a complaint in mobikwik help and Ticket ID: # 6020196 and#6025984 . Pls help me to get this amount reversed.

My mobikwik mobile number is [protected]

I have tried in both the customer care number provided in website but not working.

Aap bataiye kaise lock ko unlock kare
How to do unlock my Mobikwik account
Mera [protected]@gmail.com Gmail hai
Login to hojata hai lekin nahi kisi Mobikwik wallet mein Bhej sakte hain nahi kisi bank account mein to kaise isse solve kare aap solution please send kijiye na ki kaise unlock hoga txn unlock sir kaise BHI karke jaldi se jaldi mujhe iska solution chahiye