Mobikwik Complaints & Reviews

I wanted to pay my electricity bill through mobikwik. For that purpose I transferred Rs 900 from bank account to wallet for payment of electricity bill. At first the transcation failed and when i tried again it failed again but the money was debited from my account and did not reflect in wallet. I reached their help center twice and it's been 2 days but it seems that the executives are not at all interested in resolving complaints. I want to take strict action against them.

I received SMS with coupon code for 10% cash back, I paid my bill using code for amounting over ₹ 1000/- and after paying it a screen appeared stating ₹ 100/- will be added to your account. I didn't received the promised amount which I brought to notice of their helpline, then they added ₹ 100/- which again reduced to ₹ 36/- within a couple of days. This pay portal is not behaving like professionals so beware and use other payment wallet who fulfil their promises. Manish [protected]

Hi,

today(3/3/17) i had made a transaction from mobikwik wallet to bank transfer worth rupees 5000, the amount from the wallet debited but still not reflects in my account. One day ago i made transaction of 2000 rupees which was transferred successfully.

My mobikwik account number is [protected].

I am continuously sending message through app, but no one responding.

Instead of paytm i'm using this app cause of indian app but very bad service.

Request to you please do the needful and resolve my issue.

Hello,

This is regarding the transaction ID-URP65RGI7ZAE

Amount has been debited from my Mobikwik walled but i have not received in my bank account.

I tried to contact customer service department of Mobikwik but both nos are switch off... I also Tried to download the invoice but its not going through .

Please help me...

My Mobikwik ID is [protected]

Regards
Amninder Singh
[protected]

Hello team,

I am bhawani singh rawat. My email id is [protected]@gmail.com & mobile number is [protected]. I paid my electricity bill on 16th feb 2017. However its not paid yet. I have already complained many times in mobiwik team but no satisfaction response. Bill payment was already deducted in my bank account and not return yet.

please help me and let me know if do you any further information.

Thanks

I had redeem max Reward points and its not added to my wallet.. Below is the message i received.
Thank you! You have redeemed Reward Points worth Rs. 41.00 at One Mobikwik Systems Private Limited, a Max Get More Partner.Please visit MaxGetMore.com for more information on earning and redeeming points.
I had raise an Ticket on 24 feb 2017 with case no "# 5983649" and still no reply.They are cheating to consumers.

I have 2 complaints.
I tried to transfer from mobikwik wallet to my bank acc.
Money debited from wallet but didn't credited to my bank acc.
On 25 feb. 2017
I have transferred 940Rs. From wallet to bank acc. Money debited from wallet But didn't credited to bank acc.
And
On 3 march 2017
i have transferred 854Rs. From wallet to bank acc. Money debited from wallet But didn't credited to bank acc.

Ticket #6014085 there is no response on the mentioned ticket complaint, I have transferred money from credit card to mobiwik 5000 after that I tried transferring money to bank account and after receiving OTP it says this transfer option feature is not available kindly respond to my query I need money back into my bank account or into credit card. My number [protected]

On 1/3/2017 12.25 pm I tried to add 1260 rupees in mobikwik wallet from my bank account, twice.Money was debited from my account both the times but its updated in wallet only once.

I have already filed ticket but they didnt reply yet.
The ticket no. is as following
TICKET #6007872

Please upadate my wallet balance or refund it back to my bank account as soon as possible

My registered email id is [protected]@yahoo.com
and registered mobile no is [protected]

Hi,

I have booked my tickets today mobiwik wallet for yatra. I have paid Rs. 972. I have got supercash of 97 but still the browser displayed error as Webpage cannot be loaded. Amount got deducted from my bank account. And super cash got added. But the ticket has not been booked and I didnt get any confirmation email from Yatra.

Date of incident: 2nd March 2017
Order ID:[protected]

Merchant Name: yatra.com

Cashback Date:[protected]
Please take immediate action

Thanks & Regards,
Preethi Raju

Hi
Today morning I recharge my mobile number [protected] through Mobiwik for the Amount of 349 but 1 rupee was deducted from super cash of mobiwik so total 348 rupees it was deducted from my SBH bank account the I'd of txn#[protected].But recharge was not done.Already I booked my complaint in mobiwik application but not solved.
So, please resolve my problem
This is my mobiwik number
[protected] and gmail I'd is vandrangi [protected]@gmail.com

Dear, I paid through net Rs.550/= on 24/02/17 towards charging Pre-paid mobile [protected]. I received a message on 24/02/17 at 08:55;21 pm from your agency stating that "Rs.550/= have been refunded to your Mobikwik wallet and confirming that your new Mobikwik balance is Rs.550/=" However till now the wallet is showing as Balance zero. While trying to contact Customer care on [protected] & [protected] it sends a message that the mobile is switched off. What could be done almost seven days passed? Pl intimate action taken. Thanks.
[protected]@yahoo.com

Hi,
Name : steffy graff
Phone number : [protected]
Email id : cutiepie. [protected]@gmail.com

I added 2000 rs to mobikwik to pay electricity bill but i couldn't do it... After clicking on confirm button the page won't move forward nor do i get otp. I have been trying from last 1 week. Then i tried to transfer money to bank... Which is not happening... I registered complaint to mobikwik thy asked me to send screenshot. I'm unable to attach screenshot even. Now the due date is over... These ppl have put comment as resolved when it is not. I need to transfer 2000 rs back to account. Please help. U ppl are trusted by many... Please don't disappoint us. Please.

1- On failure of transction of INR 2889 for yatra flight ticke, I got only 2869 ?In transaction history it purely shows 2889 refunded but in wallet it shows 2869 !! Don't know why mobikwik ate my 20 rupees. And the money should be returned to my credit card account not to wallet .

2-In transaction history i see INR 200 Cash back credited due to purchase another transaction for flight ticket with INR 2841. But no cash back added to my wallet . Same happen 2 days back while booking tickect in Book My show . I did not get the 35% cashback on INR 300.

3- They have mentioned their company contact numbers as below.But none of these are working.
Customer Support
Help Line Numbers
+[protected]
+[protected]
Operational Hours: 07:00 AM to 11:00 PM on all days

I feel I am cheated multiple times in multiple ways by Mobikwik. Please take some action on the cheated company.

BSES RAJDHANI POWER LTD

Oeder Summary:-
CA No:[protected]
Order No #MP[protected]
Date :28 Feb 2017, Time: 09:58 AM
CIN: U64201HR2008
Amount :420

CA No:[protected]
Order No #MP[protected]
Date:28 FEb 2017, Time:06:52 PM
CIN: U64201HR2008
Amount: 420

MY Ditails:-
Registered Name: AKHILESHWAR PRASAD
Registered No. [protected]

Hi. MobiKwik my account is blocked today .so I want to unblock it.my account ID is [protected]@gmail.com & [protected]. We are using multiply account on same device.because we have only one device in our family.and all members has their separate account. I don't know it's against of MobiKwik policy. So for that please help me.for get my Mobikwik account unblocked please do immediately because I have very problem please sir

Bill payment of 250 rupees on 20 feb.2017 through mobikwik app, but still not updated.do the needful as soon as possible.my money is deducted from my account already.mobikwik ticket id is #5970086 regarding this issue.they say me that we will resolve the issue within 2-3 working days but already 7 days gone.please resolve my issue as soon as possible.if any issue then call me on [protected]

Dear sir,

We regret to inform you that your online seller website “ mobiwikwik.com” is not responding our grievance, our login number is : [protected]

The very wondering thing is both the mobikwik customer care numbers are non working numbers.

Their customer care numbers are :

+[protected] forwarded to somewhere else then disconnected
+[protected] every time in switched off status.

As per their “100% cash back offer on infibeam purchases” from 29th dec-2016 to 31st jan-2017, we were done the following purchases on 24th jan-2017, but till date we haven’t received any single rupee as cash back. While contacting infibeam they replied “please contact mobikwik “ for the same.

Our purchase details are follows and the entire invoice and offer details attached herewith for your kind reference :

Infibeam order id : 19702654 : purchased value : rs.2197/-
Infibeam order id : 19702701 : purchased value : rs.948/-
Infibeam order id : 19702707 : purchased value : rs.797/-


Now we are looking a perfect solution from your side in this matter.

Your early reply will be highly appreciated.

Thanks
Rakesh raj
Customer care
Dc books, kottayam

I had paid my electricity bill on the 21st feb 2017 and found that the same was not reflecting on bescom site...raised a ticket on 24th Feb (ticket no.# 5983319) and the support team has been making false promises since then...they claim to have forwarded the details to bescom and waiting for an update..now I am wondering if the bescom office is on another planet and if that is why it is taking mobikwik support team so long to get in touch with bescom and get the necessary updates..and they have no clock or calendar for sure...I am waiting for their 48hrs to end(its been more than 80hrs) and no response..frustrated with their service56

I have made a recharged from my bank account to my mobile number [protected]. Recharge successful, money debited from my bank account but recharged money not transfer to mobile number.

Operator : airtel
Recharge amount - rs 222/-

Order summary:-
Order no - en[protected].
Date - 27 feb 2017

My details:-
Wallet : mobikwik.com
Registered name : rishitha
Registered no : [protected]
Email : rishitha. [protected]@gmail.com..