Mobikwik Complaints & Reviews

I have made a recharged from my bank account to my mobile number [protected]. Recharge successful, money debited from my bank account but recharged money not transfer to my mobile number.

Amount - Rs 30/-

Order summary:-
Order no- EN[protected].
Date- 24 Feb 2017, 06:38 PM.

Billed to:-
Hazrat Ansari
[protected]
[protected]@gmail.com

I lost my money today 3000/-..today after noon i added 3000 rs from my sbi account ..suddenly the amount credited to my mobikwik wallet ...suddenly my account will sign out automatically ...after that i cant able to relogin...the message display was user disabled...i tried to reset my password but when I am entering my mail id, the message displayed that email id is not valid..

I had recharged Mobile through Mobikwik and did not give me to select other options and recharged with wrong package which was not even added to my mobile account. When I asked them to refund it, they are telling, not possible to refund. If they still want to look into the issue. Here is the transactions ID. #5973059

More over they do not have any options to call over phone. I don't know why government has given them permission to do financial services who doesn't allow customers to talk.

Hi the transaction history shows that my amount is paid on 15th feb. It has been almost 9 days but bill has not been paid till now. Now Any time bescom people will come and cut the electricity bill. Please help. What kind of service is this being provided. Harassing customers. I tried contacting them on the numbers provided. Unfortunately they are switched off or not reachable.

Sir

i want to know that how you can calculate the cash back of traction amount on big bazar shopping.in your offer you had write that get up too 100% cash back on mobikwik payment to big bazar.
no minimum transaction is required.
and maximum mobikwik cash back is rs. 500. offer valid 22nd dec.2016 to 28th feb.2017

then what is the matted of the cash back on this transaction amount on biz bazar.

sir
this is my last mail to you after that i will complaint against your mabikwik wallet on consumerhelpline.gov.in

My name is Arvind singh chouhan .My registered id is [protected]@gmail.com in mobikwik and number is [protected]. My bill not submitted however i have already complained. I was paid on 2 feb 2017. Now its 20 days ago no satisfy response . I have deducted my bill payment already but its not retrun yet . I got a email from electricity department bill not paid yet and last pay date it was on 16 feb. its already over.
If you have any kind of query please feel free contact to me.

Thanks

My name is alisha, and my phone no. is [protected] and my id is [protected]@gmail.com .i booked 3 tickets from shree krishna bus service, sleeper seat, when i booked tickets somebody from the bus side called me and said that they are already headed from unnao thats the boarding point of my ticket and also that he does not know how i got tickets, he said that he thinks its mistaken by the mobikwik and then they told me to go to kanpur to catch up other bus because i requested him that i have i have a cancer patient and have to get delhi today, when i went kanpur with patient i had to spend 2000 to go there as i am not rich this is alot of money for me, and even then he said that sorry the other bus is also booked .look at the scene!!! what a drama scene is going on with a cancer patient .!!!. i want my money back of the tickets that i booked 2600 and 2000 which i spend on going to kanpur as soon as possible and a appology letter too that you played with a cancer patient.

Completely fraud website and wallet ..i am unable to transfer my money to my bank account ..it always says wrong account no or ifsc and there is no customer service by them..never resolves any issje ..when i call them ...they never answers...tried everything to contact them...email, phone, help etc...but they are not responding...please help me...fraud

Dear Sir,

My ICICI Bank details has been hacked and amount equivalent to 39, 600 has been debited to Merchant account Mobikwik. (dated 21-Jan-17)

I have already lodged a police complaint and also informed ICICI bank not to honor the transaction. ICICI bank have responded with merchant information and also with the transaction ID's. They have informed me to claim refund from merchant.

kindly find the details of conversation with the customer care (ICICI Bank)

Regards,
V.Srinivasan
[protected]

Customer Support

5:25 PM (4 hours ago)

to me

Dear Mr. Srinivasan,

We understand your concern.

This is with reference to our telephonic conversation dated February 20, 2017 regarding Fraud transaction.

As per our telephonic conversation, we inform you that SR[protected] has been raised regarding the fraud transaction and has been processed as confirmed by merchant, transaction ID's ZP5469934e2965a, ZP[protected]fecf, ZP546992d3f84c0 & ZP546992ab6740a has been successfully updated at merchant's (Mobikiwik) end. Hence request you to contact the merchant directly for refund.

Further we request you to lodge a FIR or a complaint with the Cyber Crime cell or local police, giving them the complete details of the case so that they can assist you better.

We look forward to your co-operation to service you better.

Sincerely,

Sai Swapna
Customer Service Manager
ICICI Bank Limited.

Sir mere account se paisa kt gya h lakin abhi tk mere wallet me paisa nhi aya h plz sir khuch kigiye [protected], 600 rs kt gya h mere account se aur abhi tk mere wallet me paisa nhi aya h, kaise hoga khuch samjh me nhi aa rha h, koi costo mare kare se bhe baat nhi ho Sir mere account se paisa kt gya h lakin abhi tk mere wallet me paisa nhi aya h plz sir khuch kigiye [protected], 600 rs kt gya h mere account se aur abhi tk mere wallet me paisa nhi aya h, kaise hoga khuch samjh me nhi aa rha h, koi costo mare kare se bhe baat nhi ho pata h h, Sir mere account se paisa kt gya h lakin abhi tk mere wallet me paisa nhi aya h plz sir khuch kigiye [protected], 600 rs kt gya h mere account se aur abhi tk mere wallet me paisa nhi aya h, kaise hoga khuch samjh me nhi aa rha h, koi costo mare kare se bhe baat nhi ho pata hSir mere account se paisa kt gya h lakin abhi tk mere wallet me paisa nhi aya h plz sir khuch kigiye [protected], 600 rs kt gya h mere account se aur abhi tk mere wallet me paisa nhi aya h, kaise hoga khuch samjh me nhi aa rha h, koi costo mare kare se bhe baat nhi ho pata hSir mere account se paisa kt gya h lakin abhi tk mere wallet me paisa nhi aya h plz sir khuch kigiye [protected], 600 rs kt gya h mere account se aur abhi tk mere wallet me paisa nhi aya h, kaise hoga khuch samjh me nhi aa rha h, koi costo mare kare se bhe baat nhi ho pata hSir mere account se paisa kt gya h lakin abhi tk mere wallet me paisa nhi aya h plz sir khuch kigiye [protected], 600 rs kt gya h mere account se aur abhi tk mere wallet me paisa nhi aya h, kaise hoga khuch samjh me nhi aa rha h, koi costo mare kare se bhe baat nhi ho pata hSir mere account se paisa kt gya h lakin abhi tk mere wallet me paisa nhi aya h plz sir khuch kigiye [protected], 600 rs kt gya h mere account se aur abhi tk mere wallet me paisa nhi aya h, kaise hoga khuch samjh me nhi aa rha h, koi costo mare kare se bhe baat nhi ho pata h

I bought surya crystal 3 burner cooktop from shopclues.com on 7th february 2017. I bought it for rs. 1300 + 150 for shipping. Total rs. 1450. Also, they were running scheme with mobikwik 100% cashback upto rs. 500. So i paid money thru mobikwik expected rs. 500 cashback.

Same day i received mobikwik cash back of rs. 32/- only. I sent them email and they replied that cashback is upto 100% and it can be any %. So showing 100% cashback, what i received is only 2.2% cash back.

Product reached me on 12th february 2017. I found product damaged and therefore visited shopclues.com. Website is showing, product delivery delayed. Till today, 19th february 2017, its showing "product delivery delayed"

Am sure, they are waiting for 10 days and they will say product delivered and 10 days over :' (

Note: either dont buy anything from shopclues or prepare to accept it. This is first time, i bought costly item from shopclues. They are worth less than rs. 100 only so buy only items less than rs 100 only.

Driver denied duty spoke in a rowdy manner to me and my lady co passenger, mobikwik avoid8ng proper resolution... Tickets opened to mobikwik doesn't help..

I booked bua tickets from gokarna to bangalore in shree kumar travels through mobikwik. The drop point was mentioned as indiranagar in ticket..

When i asked driver to drop me below things happened

1. Driver spoke in a threatening way (Rowdy) to me and my lady co passenger that they will not drop us at indiranagar.
2. It was never mentiined in rules and regulations provided by mobikwik that bus operator reserves the right to change drop point. Hence i had to get down in early morning at a place 12 15km away from indiranagar (My actual destination).
3. He was driving so rushly. His behaviour to us was as if he was doing a favour by driving. I called all the available numbers in ticket and they all cut the call.. One who p8cled said they don't have a drop to indiranagar at all.

If that is the case why mobikwik is distracting their customers by showing us offers and options which they cannot provide... My experience with mobikwik was pretty bad...

Do mobikwik reserve the right of distracting customers by not showing the actual truth.?
Do bus driver reserve the right of behaving ina threatening way to passengers?

Hi the transaction history shows that my amount is paid on 15th midnight. 72 hours has been completed 10 hours before. Tomorrow is my last date. Please help. What kind of service is this being provided. Harassing customers. I tried contacting them on the numbers provided. Unfortunately they are switched off or not reachable. Now my electricity will be gone tomorrow.

I do paid are two electricity bill on date[protected]
I was paid for 477 and 621 rupees and my payment is paid conform but.. bill payment are not paid electricity bill payment due date[protected] but why.., ? You tell me what can i do . Please you paid my electricity bill payment or refund money today

My mobikwik number [protected]
My mobile [protected], [protected]
Email id [protected]@gmail.com

Email: [protected]@yahoo.com
On 22/01/2017 I had added Rs. 1000 to the mobikwik wallet. The add was successful and was showing in wallet. Later this amount has disappeared from the wallet. The customer service numbers provided on mobikwik website are non functional. I have open several tickets but these are closed without any resolution. Mobikwik is not even trying to understand the issue before closing the tickets. I don't have any way to reach mobikwik and get this issue resolved. Mobikwik's customer service is extremely poor, in fact, the worst I have come across.

Dear sir I am kallayya hiremath, a shopkeeper and I am use your mobikwik service to take the payment to customer. In date 09/02/2017 I had add 5000 to mobikwik by my bank threw obc NetBanking which status is failed and amount rs5000 is debited from my bank whereas rs 5000 did not added on my Mobikwik wallets. I earnestly request you to please check this my transaction and refund my money. plz sir

Thank you
kallayya hiremath
[protected]
[protected]

Mobikwik — Money debited from bank but not added in wallet

I have made a transaction from my bank account to my mobikwik wallet of RS. 1000the transactions successful and money debited from my bank account and not added to my wallet . they said that it will be refunded 30-40days. still it is 33 days going on but i didnt get my money back. really worst service from mobikwik.i made plenty of complaints from my money back and not refund my money I will going complaint counsumor court.
PRADEEP KUMAR MAHAWAR [protected]
pradeep.[protected]@gmail.com

Sir,
my account balance was 500/- i had reinstalled mobikwik aap, and then after it is showing "0"balance.
Please find details.

Date of money transferred-: 30 jan 2017

Credit card number-: 4893xxxxxx8768

Amount 500/-

Transfer description-: mobikwik inr www.mobikwik

Mobile number [protected]

Find attached credit card bill ;

Please do needful to return my balance 500/-rs.

Hello today morning I have placed my order from first cry through mobikwik wallet of rs.889 but the transaction has been failed for my sudden shock after a few sec I got the msg that the sum of rs.889 has been deducted at the time my order which I have made from first cry has cancelled I am waiting for my amount it's really a horrible experience since morning I m trying all the possible ways to back my money but in vain.Please I request you to look into this matter asap as I have to make some purchases please.

I have ordered a xbox controller from Shopclues they mentioned that if i pay through Mobikwik then ill be getting 100% cashback max Rs500.
this is my order id/no. from Shopclues:[protected]
date on which i have ordered is : 09 Feb 2017, 12:41 PM
it got delivered on 15th Feb 2017
But i have not yet received my cashback.
kindly make the respective initiative and credit my wallet with Rs.500.
my mob no. [protected]