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Mobikwik Complaints & Reviews

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Updated: Dec 1, 2025
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862
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6299
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Mobikwik reviews & complaints page 246

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C
Charan Makkina
from Chennai, Tamil Nadu
Feb 10, 2017
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Address: 560048
Website: Moboqwik

Mobile No:[protected]
Email Id:priyatam.[protected]@gmail.com

Mobile paid for bookmyshow through mobiqwik. Didn't receive cashback of 35% . I am a new user and I didn't receive my cashback of Rs. 100 even after 24 hrs. Customer support no's not working and in the help column, even after raising a complaint, they are noy looking into the issue. Please provide a solution to the same.
Mobikwik customer support has been notified about the posted complaint.
Feb 08, 2017
Rajesh Vilan's response no call backs no reply to mails .. really stuck with mobikwik totally dissapointment
View replies
I didn't get the cashback of 35% after transacting Rs .344 from bookmyshow through Mobiqwik. It has been 1 day and still I didn't get any cashback. I even wrotr a query regarding my issue to mobiqwik but they didn't reply me either. So please help me resolve the issue.
Reply
I would like to book the bag from Shopclues.com, payment payed by mobikwik.
but money debited from mobikwik, not trasfer the money to Shopclues.com..
please resend my money to my mobikwik wallet..
Reply
Plise help my account.is lock txn lock plise... Soon
Reply
On jan 5 my amount has deducted from my bank account . its is not added in wallet or my bank account. i have been trying you from last month but no is connecting nor solving my issue. its almost 45 days . no call backs

this is mobile number [protected]
my email id is [protected]@gmail.com
total amount is 4800
please help me out of this
Reply
Sir, last JAN28, 2017 7:58pm Ihad a money transfer to Mrs. ELAVARASI from account of IDBI bank.There was a wrong number.The amount of transaction was RS400. transaction id QXTDJQKWURMQ.please kindly resubmission the fund.
Reply
Domino's 100%percent not refunded till date

Fake cashback offers
Waste mobiwik compare to others
Reply
Hi,
There wash cashback offer on purchase of dominos pizza, 100% cash back. I confirmed this offer with Haptik application guys. I did not receive any cash back ..
Reply
I didn't get cash back on recharge of jio
Reply
I didn't receive Rs100 cashback on 1st jio recharge on Rs555 through mobiwik.
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    M
    Murli Rander
    from Pune, Maharashtra
    Feb 9, 2017
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    Address: Pune, Maharashtra, 411005

    I am from pune. I saw the offer on Mobikwik of paying at petrol pump through Mobikwik I will get a cashback of 100% maximum Rs. 100 from 3rs Feb to 9th Feb between 6pm to 9pm.Today at 9th February I made a payment of Rs 100 through Mobikwik for petrol at 8 pm. But I did not receive my cashback of Rs. 100.I kindly request you to give me my cashback of Rs. 100 as soon as possible.
    Mobikwik customer support has been notified about the posted complaint.
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      M
      manikanta.303
      from Chennai, Tamil Nadu
      Feb 9, 2017
      Resolved
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      Resolved

      Money not credited to my bank account

      Address: Gurgaon, Haryana, 122002
      Website: www.mobikwik.com

      Hi,
      I have tried transferring money from wallet to bank. But transaction was failed and no money refunded back to my wallet. This was the response from mobikwik

      Namaste!

      We understand that the amount was deducted from your wallet balance but not updated to your Bank account.

      Just be assured, your money is safe with us and we'll do whatever it takes to help you get it back.
      ...
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      C
      Chanda balwani manisha bhatia
      from Mumbai, Maharashtra
      Feb 8, 2017
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      Address: Gurgaon, Haryana
      Website: Mobikwik

      Mobikwik is fraud company... Money got deducted twice for one transaction. They said money will be refunded within 3-15days and its more than a month money is not refunded... Mobikwik earns money by cheating people and shud be shut down to avoid any more fraud... I have a very bad experience... Plz help the customers not to be fooled by this app and put their hard earned money and get cheated..
      Mobikwik customer support has been notified about the posted complaint.
      View replies
      Sar mera balance cut gaya hai my mobile numbar hai [protected] manai 21 jan ko 8000 rupay add kiya or 1000 rupay pnb bank mai transfar kiya jo nahi aaya hai koi invoice bhe nahi aa raha hai
      Reply
      My user id [protected]@rediffmail.com is disabled pls activate i have got funds i cant able to use it pls pls pls activate pls pls pls pls
      pls activate pls activate pls acttivacte pls activate pls actvate pls activate or reply pls activate pls activate pls activate pls activate pls activate pls activate pls activate pls activate pls
      Reply
      Last time i received money from acc.
      W.yogesh.[protected]@ gamil.co.
      On 26 jan 2016
      my last transaction is adding +105
      So my account should show balance more than 105rupees
      but now my account showing 0 balance
      Reply
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        R
        raghavca89
        Feb 8, 2017
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        Address: Gurgaon, Haryana, 122002
        Website: www.mobikwik.com

        I have raised the ticket no.5846602 in respect of money debited in my account but money didn't get added in the mobikwik wallet on 23.01.2017. It has been almost 15 days and there is no response from their end. I have been trying to contact on the customer care numbers but they are also not reachable. Please help me with this matter at the earliest.
        Mobikwik customer support has been notified about the posted complaint.
        View replies
        Sar mera id [protected]@gmail.com hai ye id loggin krne par desebled bata raha h plz sar is id ko thik kar dijiye is id ka mob num h [protected]
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          S
          sabby101
          from Gurgaon, Haryana
          Feb 8, 2017
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          Address: New Delhi, Delhi, 110096

          Dear Sir,

          I have did the payment using Mobikwik wallet but it is not credited in Merchant Account and all their customer care is going switch off, . Please help us to resolve it

          Transaction Type: Debit from Wallet
          Merchant Name: CAPITALFIRST
          Transaction ID: HMBK[protected]
          Debit Date: Mon Feb 06 15:19:29 IST 2017
          Debited Amount: ₹ 1828
          Wallet Balance: ₹ 4144

          Transaction Type: Debit from Wallet
          Merchant Name: CAPITALFIRST
          Transaction ID: HMBK[protected]
          Debit Date: Mon Feb 06 15:22:32 IST 2017
          Debited Amount: ₹ 4045
          Wallet Balance: ₹ 99

          Mobile No : [protected]
          Regards,
          Shivam
          Mobikwik customer support has been notified about the posted complaint.
          Feb 08, 2017
          Updated by sabby101           Beware Mobikwik is doing fraud with the customer . Kindly take some immediate action on it.

          Mobikwik customer support is asking for the Card details like card Number, expiry detail & CVV Number . I have provide the all these detail and after few seconds i got the OTP for transaction 2000 which is trying to done my card.

          Regards,
          Shivam
          Feb 08, 2017
          Updated by sabby101           Below Transaction is done by their customer care [protected] on my Mobikwik wallet . Please do the immediate action on it

          Mobile No.:
          [protected]
          Operator:
          Airtel

          Category:
          Prepaid
          Transaction Amount:
          ₹ 90

          Updated Wallet Balance:
          ₹ 9
          Transaction Date:
          Feb 8, 2017 (Wednesday)

          Transaction ID:
          EN[protected]
          Feb 08, 2017
          Updated by sabby101           Never share your OTP regarding any issue on Wallet .

          [protected] is the fraud number which is connect to any account number directly .

          I request from this site kindly lock a complain regarding this number which is actual fraud person and take some immediate action on it.
          Feb 08, 2017
          Updated by sabby101           [protected] is another fraud number which is asking your card detail and CVV number and OTP number .

          behavior you from these calls
          View replies
          My mobiwik id has disabled i have 11000 rupess in my wallet for mycollage fee unfortunately my wallet disabled sir please unblock my wallet i want to contact mobiwik but company has no risonse sir please unblock my account
          Reply
          Unnecessarily my account got disabled. In my account I have Rs. 800 and need to get brandfactory cash back. But without noticing my account is disabled. While I trying to login, it is not allowing to login.
          Mail id : [protected]@gmail.com
          Mobile no : [protected]
          Reply
          My mobikwik wallet is tagged to mobile no [protected]. I did the shopping from Brand factory during the promotion offer in Dec, 2016 and I was supposed to get Rs 400 cashback in my wallet latest by 31st Jan, 2017 as promised. But I have not received it as yet. I raised a query in mobikwik also which is still open.
          Reply
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            S
            Saravanan Jayagopal
            from Chennai, Tamil Nadu
            Feb 7, 2017
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            The complaint i raised previously not at all addressed but the status in this forum changed to resolved. After the failed mobikwik transaction raised a complaint through mobikwik customer care. But from anonymous number received a call and they were asking for card details saying the exact information given to customer care. I am not gonna use this app anymore for all good reason.

            My complaint is not yet resolved but still it shows resolved.
            Mobikwik customer support has been notified about the posted complaint.
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              D
              Diksha jaiswal
              from New Delhi, Delhi
              Feb 7, 2017
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              Address: Gurgaon, Haryana, 12001

              I have recharged my account with 1300 . Wherein, there was a coupon no. 7FEB17 which I tried to apply but it showed the error of please try again and after numerous tries it didn't apply .
              Then after there were so many other discounts on different wallets I chose to pay with your wallets as it was showing clearly upto 100% . I didn't got any discount on the order which seems so frustrating to me.
              If this is the case I will stop Making any transactions .
              Your numbers are useless...Tried calling you so many times but was unable to reach...
              I want my money back for both the cases ASAP!
              Would request you to call me back !
              Mobikwik customer support has been notified about the posted complaint.
              View replies
              My account krishna.[protected]@gmail.com, mobile- [protected] has been disabled on mobikwik for no reason of my notice. I am not even allowed to send a complaint to them and nobody is picking up the call on their customer help number. I had money in my wallet and I want my account back!
              Reply
              Sir,
              on[protected] at 10:36 minutes i had recharge of 800/- rupees in mobikwik app account, that money cut from my bank account but did not come in my mobikwik account so this is my humble request to you please give me any solution or add money in my mobikwik account .
              my that transaction POS [protected]
              and Txn#051362
              Reply
              Hi,

              When i am trying to login to my account, it is saying user is disabled.

              In my Mobikwik wallet Rs.952.79 was there and now i am not able to use it.

              Kindly look into this.

              Regards,
              Dhananjay
              Reply
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                J
                Jassi Sarwara
                from Nabha, Punjab
                Feb 7, 2017
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                Address: Gurgaon, Haryana, 122002
                Website: m.mobikwik.com

                I was added 4510 rs in mobikwik wallet on 4/2/2017 money was deducted from my bank account buy not added in wallet.
                Mobile no. [protected]
                Email id. [protected]@gmail.com
                Ref no.[protected].
                And i also file a ticket no.5902729
                Please help sir.
                I tried to contact mobikwik customer care no. But they do not reply.and also i tried to send mail but do not response.
                Mobikwik customer support has been notified about the posted complaint.
                View replies
                Bro mila refund ??
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                  S
                  Sufiyan Hilal
                  from Chennai, Tamil Nadu
                  Feb 6, 2017
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                  Address: Bangalore, Karnataka, 560029

                  Hi Team,

                  This is to inform you that my mobikwik account ([protected]) has been disabled without any notification, I have been trying to contact customer care but the line is not going. I have been using mobikwik wallet for more than 8 months. I request you to kindly enable my wallet. There is no response when I called customer care number its not getting connected and this has been really dissapointing. Please I request you to activate my mobikwik account.

                  Thanks
                  Sufiyanhilal.
                  Email: [protected]@gmail.com
                  Mob:[protected]
                  Mobikwik customer support has been notified about the posted complaint.
                  View replies
                  Not able to use wallet and not providing customer support

                  Registered number
                  [protected]
                  Reply
                  My account is disabled please help to activate it..my id [protected]@gmail.com
                  mobile no.[protected], my mobiwik wallet total balance rs-830 something
                  Reply
                  plz help mobikwik i am very sad mobikwik
                  hamare yaha maa bimar he or idhar bad aaya huwa he kya meri mdad kare mobikwik gharpe pese ki tangi he or mera sara pesa mobikwik pe atka huwa he kirpya id chalu kar de

                  mobikwik us nahi karna chahiye kabhi bhi kisi ko
                  or kisi bhi trha ka problem pe legal action le sakte he hamare upar

                  id [protected]

                  email id [protected]@gmail.com
                  Reply
                  kya me ye samjhu kya mera pesa aab wapas nahi hoga

                  aap ke aaya koi help nahi milta bahut dukhi hu sir aap log koi madad nahi karte he kya garib ko koi dekhne wala he

                  duniya sahi kahti he garib ke liye koi nahi hota aaj 4 din se pagal ki trh lga hu pese wapas ya id chalu krwane pe par sunne wala to hehi nahi mobikwik pe kya pta kya hoga mere sath yaha baad se prsan ghar pe pesa ki kami he

                  aagar koi bimari se kuch ho gya to sara dos me mobikwik ka samjhunga

                  agar ham glat he to btaeye ya jis ac se aapke mobikwik pe dale he usi pe wapas kar de sir

                  register mobile number [protected]

                  email id [protected]@gmail.com
                  Reply
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                    K
                    kushagragupta
                    from Delhi, Delhi
                    Feb 6, 2017
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                    Address: 560034
                    Website: www.mobikwik.com

                    Money is not refunded..It has been 18 days..100s of complaints but not yet replied and not yet sorted..
                    My 1000. Rs is in pending state since last 18 days

                    I am tired of complaining I have complained 100 times now.This was my first transaction . I transferred 1000 rs to my bank . And from last 25 days it is in pending state Money is already debited from MobiKwik . " And from 24 days I am complaint nobody is replying . They have also blocked all calls from all my numbers from last 10 days.This was my first transaction with MobiKwik and this is what happened . They are not returning my money from 24 days I have spent hours complaining ., Nobody is replying...
                    i had even wriited feedback here on this mail 6 days ago..and i received a reply first time the give us last 48 hours...it has been 8 more days total 24 days ..please refund my money...
                    Mobikwik customer support has been notified about the posted complaint.
                    Feb 06, 2017
                    Updated by kushagragupta                     my email id is [protected]@gmail.com
                    and phone number is [protected]

                    i am calling also customer care from 25 days..they have blocked calls...and 100 mails i have done in 25 days even in feedback email as well as mails...nooooooo replyyyyyyyyy...
                    Feb 06, 2017
                    Updated by kushagragupta                     name --- rahul gupta
                    View replies
                    My ph no [protected] . Brand factory cash back amount 400 rs is not came. This is chiting app yes or no tell me. I will parches in mysore brand factory. HE told pay thrut mobikwik app &get back 400 rd cash back. But cash back is not came.
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                      M
                      manimoneys
                      from Chennai, Tamil Nadu
                      Feb 6, 2017
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                      Address: 600041
                      Website: www.mobikwik.com/, www.bookmyoffer.com

                      Mobikwik in tie up with a fake website Book my offer shows that they sell products at a discounted price, but they just receive money and never sends product. You could search for Book my offer and see a lot of complaints against it. All the communication details provided for Book my offer are fake except the ones for Mobikwik. And Mobikwik uses the loophole answer saying they are not responsible even though they have direct tie up with fake website.

                      I requested Mobikwik to cancel the transaction, they would not cancel the transaction and also they wont help in making the transaction successful as well.

                      Order : [protected]
                      Mobikwik customer support has been notified about the posted complaint.
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                        D
                        Devaraj_2533
                        from Bengaluru, Karnataka
                        Feb 6, 2017
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 560100
                        Website: www.mobikwik.com

                        My account number : [protected]
                        Email Address : [protected]@live.com
                        I have loaded Rupees 1010/- from american Express card and I have entered my OTP, Money got deducted from my Card, but still not it is not yet added in my wallet.
                        Already I have frustated with one your cash back is not yet happened to my wallet, Please return my money back or credit in my wallet.
                        Mobikwik customer support has been notified about the posted complaint.
                        View replies
                        Paid the light bill.but its not reflected in system
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                          K
                          Kamalbaunthiyal
                          from Delhi, Delhi
                          Feb 6, 2017
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                          Address: Dehradun, Uttarakhand, 248001

                          Sir/Madam

                          I have buy a power bank from infibim and i have paid through Mobiwik but Due to some problem I have cancelled my order but the mobiwik is not transferrin my money to my Account when I am transferring the money from wallet they always send you need minimum paymet of more than my wallet for example I have 3654 rs. in my wallet when I am sending it the saying you need minimum balance of 3800 to transfer.
                          kindly resolve it as soon as possible otherwise I will take strict action
                          Kamal
                          Mobikwik customer support has been notified about the posted complaint.
                          View replies
                          When you go for booking IRCTC ticket it says 100 rupees cash back, , , but after adding it said 104 is the convenience charge, later on I added and after paid irctc, said 104 refunded, but now I can see only 50.63 is balace,

                          they just make people fool by advertising, i could have done direct payment why 54 rupees took extra.
                          Reply
                          [protected]
                          Sir,
                          My mobikwik account has been disabled for no reason which I don't
                          understand.Kindly enable my account.I am not able to login my wallet account even reset my password. Whenever enter the password correctly the message show on screen "user disabled" kindly do the needful as soon as possible.
                          Reply
                          Please sir my mobiquik account showing user disabled my contact no is [protected]. And help me on my mail id [protected]@yahoo.in
                          Reply
                          Hello sir.
                          I order micromax phone of amount 5999/- & their 500/- cash back offer is provided by mobikwik but this cash back till date is no complete.
                          Reply
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                            D
                            Dareboydan
                            from Mumbai, Maharashtra
                            Feb 6, 2017
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                            Address: Mumbai City, Maharashtra, 400001
                            Website: www.mobikwik.com

                            Sent money to a wrong mobile number. Please help me resolve this issue. I tried calling your customer care number but it isn't connecting. Also please do let me know how to contact you for lodging my complaints. I transferred this money on 6th February 2017. This money was for some emergency purpose. Please help me resolve this issue as soon as possible
                            Mobikwik customer support has been notified about the posted complaint.
                            View replies
                            There was 100% cash back for ordering Domino's pizza .. but did not recieve cash back.. please let me know about this
                            Reply
                            Not received cash back...many time ...fake side...plz don't make us fool..
                            Reply
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                              V
                              [email protected]
                              from Mumbai, Maharashtra
                              Feb 6, 2017
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                              Address: Panchmahal, Gujarat

                              Sir, 29/1/2017 mane Canara bank se 2 time 500 ka recharge karavya tha jismese muje 1time hi 500 ka richarg mila he so second time kya tha vo muje nahi mila but bank account se cut ho gaya he so chak me pleas fast.sir my position is very poor so pleas chak and reply to me fast.hu mobikwik last 4 years thi use karraha hu but 1time problem aya he.nice app mobikwik.
                              Mobikwik customer support has been notified about the posted complaint.
                              Jan 30, 2017
                              [email protected]'s response                               Cancel my ticket
                              View replies
                              I did shopping of 2100 and payed through mobikwik wallet on date 17/12/2016
                              as per terms and conditions should get 400 cashback on mobile no : [protected]
                              still not yet received and no confirmation from mobikwik on this matter.
                              Reply
                              [protected]
                              Reply
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                                P
                                Premjit Nambiar
                                from Bengaluru, Karnataka
                                Feb 5, 2017
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                                Address: Gurgaon, Haryana, 560078
                                Website: www.mobikwik.com

                                I Paid to wrong Bescom account by typo.
                                Instead of [protected] which is my Bescom account I paid
                                to [protected].

                                I raised 2 tickets but no response yet.

                                Pathetic service.

                                Will think twice before using Mobiwik again. I feel Paytm is much better service.

                                Regards
                                Prem
                                [protected]
                                Mobikwik customer support has been notified about the posted complaint.
                                Feb 05, 2017
                                Updated by Premjit Nambiar                                 my Mobiwik account is [protected]. The problem is even the Mobiwik customer care number doesn't work.
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                                  N
                                  nishantpan
                                  from Mumbai, Maharashtra
                                  Feb 5, 2017
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                                  Address: Gurgaon, Haryana, 400068
                                  Website: Www.mobikwik.com

                                  Vodafone recharge to my number [protected] failed on 31st jan 2017, but not reversed to MobiKwik wallet, amount was 389/-. Need refund immediately. i. Raised a ticket on MobiKwik website Since their app does not have a complaint logging system shockingly... I raised the complaint but till date no response, no response on Helpdesk numbers also. This is a fraudulent transaction... I demand justice.
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    C
                                    Choudhary nitesh
                                    from Raha, Assam
                                    Feb 5, 2017
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                                    Address: 788001
                                    Website: Mobikwik

                                    I have been charged twice for the same product and i have not got the refund for the same. I have coplained to mobikwik thrice but they usually say that it will be credited in 48 hours but nothing like that happened and now adays neither their call go through nor they reply for the complaint ticket raised. Please look in the matter.
                                    My name is nitesh kumar choudhary
                                    Email id- [protected]@gmail.com
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      S
                                      scbagga
                                      from Delhi, Delhi
                                      Feb 4, 2017
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                                      Address: 110015

                                      I had called up [protected] for some answers.

                                      Twice i was the call is being forwarded I have to hold on

                                      And then the call got disconnected twice immediately.

                                      After 30 minutes one Mr. Rakesh Kumar Jain called me up from Noida
                                      as he said from his mobile number (+91 [protected]) received on my mobile

                                      He was asking my card details to activate my account.

                                      He is a fraud who could trace my call to your number and then linked up to speak to me for the fraud.

                                      Please confirm my outstanding balance against my mobile [protected]
                                      Mobikwik customer support has been notified about the posted complaint.
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