Mobikwik Complaints & Reviews

My account was disabled last around 1 month. please activate my account. please resolve the issue. i have tried multiple times to login but issue was same.. give me reason and answer how to get over of it. i have sufficient amount in my account. that i want to use it for recharge my mobile and one thing i never faced this issue earlier

Email i'd :[protected]@gmail.com
Mobile no. [protected]

Thanks

I have booked a bus ticket with pnr ts - mwik34363578uwg for travelling date[protected] from pune to hyderabad through npr express.
First of all they haven't provide any bus number and also the contact details available through mobikwik were either out of service or they were not receiving. After waiting for 3 long hours fro 10:55 pm bus, one bus came with name npr express with number - ka51c9735, the conductor refused me to take me into the bus and said ticket is not valid. And then after many attempts i was able to call on one of the number [protected], he accepted that they have misguided us and i ahve all the recording of the interactions available in my phone, i am lodging this complain against mobikwik because they have not shared us with authenticate bus service alongwith contact details and bus number. Also my payment has not been reverted back alongwith other expenditures which i have spent in struggling to reach the bus and my home.

Sir i had booked the irctc ticket through mobikwik but my ticket is not book but money is deducted from my account, and after that mobikwik care said to me that money is refund in 24-48 hours but after approx 15 daye money is not refund to me. When i called to mobikwik care no they said all agents are busy, they are not picking my call and not refund my money

Hi,

I had done mobile recharge worth Rs.300/- using promo code 27SEP16 for the offer 100% cashback. The offer page was saying "There was no upper cap on the cashback amount". However I had received just only Rs.13/- which was expected Rs.300/-. I have attached mobile screen shots of the offer page. Please ask them to credit the remaining amount Rs.287/- as part of assured offer. Thank you.

I am Komal Kedia, resident of Delhi. My complain is about mobikwik.com.
On 27th Sep 2016 I placed an order for food using mobikwik wallet. For that my wallet amount was insufficient so I added approx 122.11 Rs in mobikwik wallet and then proceed to check out. After checkout the food order company declined the payment and credited the 122.11 Rs i mobikwik wallet. Which is immediately showing in wallet history. But not reflecting in total balance. My total balance is Rs 28/- which should be 28+122.11=150.11. Now I tried to contact customer support of Mobikwik many times and tried to call in given contact no. but they are not picking the call, and not processing tickets I have generated. Its not a good company. Earlier also I got msg from mobikwik that my account is going to be closed without any reason, where some balance was still remaining in my wallet. Please provide me the solution.

We purchased renault kwid on..02.2016at the time the complaints were the drop box was not closing and the digital meter is also not showing the curry running as we visited at 1st servicing problem was not solved after repeated calling and followup after six month the date given today on.03.02.2016 so now vehicle is delivered from showroom but the complaint of dropbox meter and chromes are not properly fixed. It is at venkateswar renault gulbarga.

My name is sreekumar and my mobile number is [protected]. Email id [protected]@gmail.com.
There is balance in my account. But my attempts to recharge failed for the last 2 months. Now I find that my account is disabled. I tried to contact your number several times but was irritated to hear the recorded reply. I think that Mobikwik is cheating its customers.

Mere 9000 rs pichle 25 din se kate hue h maine complain kiye hue kfie din hue abhi tak paisa wapas ni aya jab bi customer care par call karta hu wo yhi bolte 48 hrs mai a jayega abhi tak ni aya mai kya karu mujhe bhot jarurat h un paiso ki maine aaj bi kiya call to unhone yhi bola ki maine apne managers ko complain forward kar diya h aap mujhe or 48 hrs ka samy dijiye wo hamesha taal rahe h mai kya karu koi help karo

I had received notification on 27th september from mobikwik of 100 % cashback of money on recharge and other services So made a recharge of Rs 500 on my MTNL number i.e [protected] and other transaction detail are in picture and i only received only Rs 12 i have proof regarding scheme i had taken screenshot and i suppose to recieve Rs 500 in form of cash back
I hope that my problem case will resovle as soon as possible
Thank you

My wallet refund is not reflecting correctly, it should be 179.10 but is showing lower. my entire credit back from eBay is not showing in mobikwik, why?

.so mobikwik cheats in paise to accumulate cores of money as cheat collecting my fooling customers so that customers do not object to cheat in paise and you silently run your business..
I want to initiate a transaction which will require 179.10 so complete the amount.
Today my eBay transaction failed just due to stealing of money from my wallet which is showing lesser. Whether it is rupees or paisa, theft is a theft.

Dear sir
I've added money from max get more pnb card
Points redeemed but no balance added to my wallet
It's very serious concern because card not shows any points balance
Opening balance of points is 508 but now showing only 1 point
Please resolve this issue it's make me frustrated and force to leave mobikwik

Email - [protected]@gmail.com
[protected]

DEAR TEAM,

I need to recharge my DTH only once yesterday but due to mobikwik site issue same was not reflected yesterday & the amount deducted by 4 times i.e 250 * 4 = 1000 from my mobikwik wallet,

This was very bad experience with mobikwik first time.

So, kindly refund my 3 times amount deducted i.e 3* 250 = 750 & only once be retained for the one month recharge only.

Kindly do the needful & confirm .

Thanks & Regards,
Saurav Sharma

I have created a account in mobiwik and i have added money in to my wallet of rs 107 but i could not able to recharge my mobile as i did not added primary number in my settings as i am trying to add primary number to my account settings the account is not responding and it is continuously showing that "something went wrong". So please fix the problem as soon as possible.

Sir i recharged with reliance gsm(mob no.[protected]) with rs 74 on 26 sep 16 in the morning around 3 to 4 am.money hasbeen deducted from my wallet but recharge not done.same problem complain from mobikwik app but not satesfactory answer.
So sir early solve my problem and add 74 rs in my wallet or recharged with rs 74.otherwise i will take higher action of this company thanku...

Hi team

Please issue my full refund of 5630 which I received from jabong to mobikwik wallet. Only 2532 has been refunded to source account. I have been struggling and contacting mobikwik team from 1 week they are not taking any action. They are closing the ticket stating amount of 2352 is refunded. Who will pay remaining amount. Mobikwik is pathetic wallet all vendors should remove as payment gateway.

I called them up many times. They won't connect only to customer care executive

Please help me to get my refund from mobikwik

Thanks
Anitha

I have Mobikwik app in my mobile which was registered under name Prasad. Now, My account [protected]@gmail.com has been disabled on mobikwik for no reason of my notice. I am not even allowed to send a complaint to them and nobody is picking up the call on their customer help number. I had money in my wallet, which I cannot able to check and I want my account back!

My mobiwik account is disable from last one month. i forgot my password so i resend the otp. even after i re register my password its still saying user is disable .I really liked movie in account.I used to recommend this apps to everyone.ifrom the day I started using it I was very satisfied.I used many other recharging apps too but I uninstalled them nd used only movie in. I 've never thought after being ur loyal customer for 31/2 years I 'll b complaining against moviwik. i have amount in my account. i am in area where easy recharge is very difficult.please moviwik look into this matter and help me out. my gmail is [protected]@gmail.com please look into this matter as soon as possible .
thank you

I lost a good deal with ebay as i tried buying a computer speaker from ebay, but i made mistake of paying ebay through mobikwik wallet as my payment of 179.1 from my mobikwik wallet ac [protected]@gmail.com,
As my wallet is debited by 179.1 by mobikwik, without making payment to ebay.. i missed my deal from ebay and all this happened.

I will be really careful and never prefer mobikwik again.

With bus ticket booked by mobikwik i went to boarding point and called the no given menioned on ticket than he gave me driver's no than he told me there is no booking o[censored], again I called the operator he has give me different no again and told me get in touch with driver theni reached to bus as guided by driver.. but when he checked my ticket he told me for there is no booking o[censored].than i called the operator again..and he gave me another bus operator no, ..this thing happened 4 times and wasted my 2 hours at kaushabhi metro station indian oil pump...after that at 11:00 operator gave me no of Ravinder..and I went to bud of Rana transport... He provided me seat after many calls here as well..but this bus is nothing for me.almost dead, , ..very poor seat almost damaged and no AC in ths bus...driver was also very rude ...I asked many times to change my seat or on the AC but nothing was happen ed...however I paid for semi sleeper AC bus. after driver told me yahi service hai jana hai jao warna utar jao...this totally fraud service ...please reverse my all money along with compensation for trouble...
i have many times write to mobikwik but not geteting the peoper response from them. they are telling me to get in touch with bus operator not sure thwy are telling this if my money was taken by mobikwik he shloud be responsible for this.

as per consumer i haveright to receive the service for what i paid. which is not done in this case.
date of journey for ticket- 10-Sep-2016
email is ussd at time of booking- viresh.[protected]@gmail.com

Regards
Viresh

Hello sir,
I Mujjammil Khan (email id-mujjammil.[protected]@gmail.com)(mob.no.
91-[protected])(card no.6070 XXXX XXXX 9728) your regular customer is very
disappointed from your transactions.As from my Punjab National bank
account transaction of total Rs.3080(Rs.2030 + Rs.10150)on 23 september
2016 is being done in www.mobikwik.com without my permission and nor the
history neither my wallet show such amount.
This was really shocking for me as this type of mistake was
not expected from your company (mobikwik) .
So, I request you to look after this matter as soon as possible
as its a matter of Rs.3080 and refund my money.I will be highly obliged to
you for this. Hope to be regular customer of your and continue using the
services of mobikwik.

Regards
Mujjammil
Mob no.91-[protected]
Email id-mujjammil.[protected]@gmail.com
Dehradun