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Mobikwik Complaints & Reviews

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Last updated May 9, 2024
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Mobikwik reviews & complaints page 259

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A
amalantony9794
from Chennai, Tamil Nadu
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User disabled in app as well as website

Address:Ernakulam, Kerala, 682005
Website:www.mobikwik.com

I am not able to access my mobikwik account via phone or computer. When i try to login it says user is disabled. I have tried to access the account via computer actually multiple computers and even tried different browsers but not getting through the login page. I tried reinstalling the app but same issue. I would like to tell the mobikwik was the only app i use to recharge but now it has put me out of it and i am not getting a proper customer...
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C
CA Manish Singhal
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Account balance is missing

Address:Gurgaon, Haryana
Website:www.mobikwik.com

Hi Mobikwik team,

This is regarding the balance missing from mobikwik wallet. I have raised the tickets several times through the application but no success. I receive very generic response and the last response which I received on missing balance is that the amount is credited back to your bank account, however; on checking the bank statements and following up with bank there is no credit from Mobikwik. To make the matters...
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P
pratik.15
from Pune, Maharashtra
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Refunding

Address:Pune, Maharashtra, 410044

Sir i want to request for refund.
Sir today i booked a ticket in irctc and have done payment through mobikwik wallet but sir my ammount deduced from the wallet but my ticted reservation failed. i called customer support they confirmed that my ticket failed. hence i want to book my ticket asap so i want my refund as early as possible.
please give my cash as i have to book my ticket for tomorrows its very urgent . since i am very...
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H
hebisht
from Boisar, Maharashtra
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Cyber crime fraud recharge using my mobikwik wallet

Address:Gurgaon, Haryana, 201005

On dated 17th august around 3:39 am somebody has done a recharge is done of rs 1095 to idea no [protected].
I have not done this transaction, and also i have not received any otp in my registered mobile.
In last week somebody has changed my primary number with his number [protected], after consultation with mobikwik team i have changed my primary number & password, but still mobikwik system is taking my old password.
After...
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M
Meera Mody
from Mumbai, Maharashtra
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Cancellation of ticket due to delayed bus schedule..

Address:Rajkot, Gujarat, 360005
Website:MobiKwik

This is ms. Mody. Please refund my payment pertaining to the bus ticket booked on 18 th aug from rajkot to jamnagar scheduled at 9.45 am. The bus was delayed due to technical problem, which was later cancelled. Plz refund the money back....
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Address:Dharwad, Karnataka, 580020

Through this app. I have recharged my mtz blaze no.[protected] amount for rs.1599 but the same still not credited in mts blaze account.

Date : 18.08.2016
Time of recharge mts blaze: 16:00
Contact number : [protected]...
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B
biswazr
from Hyderabad, Telangana
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Wallet has money but user disabled for unknown reason

Address:122002
Website:www.mobikwik.com

My registered user id is biswazr. [protected]@gmail.com

When i try to login it showing user disabled, i was happy with previous transaction and all, i have money in my wallet but now for unknown reason i cant even reset password too. I have made tries to send mail to customer support, but that even saying id disabled.

I put complain with my other email address to customer support. No response for 4/5 days.
br...
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C
chida85
from Delhi, Delhi
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Reactivation of my wallet

Address:560072
Website:www.mobikwik.com

Sir, it is to submit that i am a regular user of mobikwik. But last 3-4 days i am not able to login my mobikwik wallet vide user id : chida.[protected]@gmail.com. Several time i registered my request online at mobikwik support desk but no positive response received. I have an amount of rs.445/- balance in my mobikwik wallet. I have an acute need of menoy but i am unble to get back that balance. Your good self is requested to look into the matter...
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S
Snehagarg001
from Delhi, Delhi
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Promo codes not applies, all. Mobikwik offers are fake

Website:Mobikwik

When i downloaded the app... I earned many coupons but i m unable to redeem those coupons. Please help me. For smooth functioning...
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G
Gsuhash
from Kolkata, West Bengal
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Unable to make payments using mobikwik wallet from other websites

Address:Gurgaon, Haryana, 700060
Website:Mobikwik

Since 2nd week of June, I am not able to make transactions using mobikwik wallet in other websites who accept mobikwik wallet as payment option. Everytime payment fails after inputting OTP with reason"transaction failed due to technical reasons". I have tried in websites like big basket, Tata ginger hotels, sasta sundar, etc. I have lodged several complaints but mobikwik only gives outrageous replies. I even tried to transfer amount to family...
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Address:803116
Website:www.mobikwik.com

Sir,
Kindly find the attachments total (07) for the complain done on dated[protected].
I am sending bank transaction details, voter ID copy, FIR copy, including my undermentioned details.
Name- SURAJ KANT BHARTI
MOB NO- [protected]
EMAIL [protected]@gmail.com
Date of Transaction[protected]
Debit Card- First six digits- 622018
Last four digits- 5378
ACCOUNT N0-...
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A
anurag1995
from Delhi, Delhi
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Disabled account no

Address:New Delhi, Delhi, 110032

My account was disabled two days ago.
id- [protected]@gmail.com
plss resolve this for better feedback from us...
ur help will be appreciable....
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Address:Ahmedabad, Gujarat, 91
Website:shrinathbus.com/Cancellation.aspx

Hello, i am malay shah. I was trying to see options for ticket booking by mobikwik for travel from ahmadabad to bhilwara. I was just filling passenger details and without confirming the deducted my payments directly. I stay in ahmedabad but they issued ticket from gandhinagar. Without my permission they deducted my payment because i always book from your side i have payment in my account. This is not done and now they are asking for cancellation...
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A
abhay0716
from Delhi, Delhi
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Forgot password

Address:New Delhi, Delhi, 110092
Website:Www.mobikwik.com

Hello, sir
im abhay

I forgot my account PASSWORD and
i trying to reset my password but did not received any recovery link or otp, it contains 550 rupees balance.

my email id is [protected]@gmail.com
and my registered mobile no. is [protected]...
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P
pvenkat1976
from Kantabanji, Odisha
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Recharge amount is not add my phone

Hi, [protected]@gmail.Com


Well done. You have successfully added money in your wallet.

Transaction type: credit to wallet
Transaction id: 539afeebb6542
Transaction date: wed aug 10 09:48:44 ist 2016
Transaction amount: ₹ 200.0
Wallet balance: ₹ 200.0
We have got some great offers for you! Trust us, you'll want to see here

We care for you, reach out...
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S
samirkaneriya
from Jaipur, Rajasthan
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Cash back not credited after one month of traveling dated of bus booking

Address:Nashik, Maharashtra, 422011
Website:www.mobikwik.com

I booked bus ticket on 28 jun 2016 with transaction id: 44m6jok2eejfveyq|aq0ewaxjc6 of amount rs 912. As per www.mobikwik.com offer rs200 cash back on transaction amount rs 500 and above. Cash back will be credited within 7 working day from date of travel. Now 20 working day completed but i not get any refund. Please credit my rs 200 cash back as earliest.

My user id for mobikwik: [protected]@gmail.Com

I write two...
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B
Babloo hel
from Mumbai, Maharashtra
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Amount not credited in my account

IParvesh kumar transfered amount 500 in my mobikiwik wallet on 5 aug 2016 at 12:30pm approx . Amount has been deducted from my account but did not credited in my wallet. So please help me give my cash back to me or credit it in my wallet. I need to book a bus online so give my amount as early as possible. My email id is [protected]@gmail.com. My mobile number is [protected]...
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S
Sanju Sundi
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Mobikwik account is disabled

Address:122002
Website:Mobikwik

Dear sir mera Mobikwik account 3.08.2016 se login krne par user is disabled bata raha hai.
2.08.2016 ko hi Maine 3000 rs add kiya tha.
Phir jab money bank m transfer karna chaha tho user is disabled batana start kar diya.
Mere Mobikwik ac m total 3006 rs balance tha.
Plz sir help me.
My email id-sanjay.sundi.[protected]@gmail.com
No no-[protected]
Name-sanjay sundi...
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Address:793001

My name is amit kumar dudi and my mail id :-amit. [protected]@gmail.Com. I have mobikwik account and i used mobikwik wallet from long time but on 30th july 2016 i found one mail regarding change of my mobile number and after 5-10 minute i got mail regarding one transaction of rs 500/-. I immediately called customer care and they block my account and they gave me assurance that the amount will be refunded within 48 hrs. But today 2nd aug again they...
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V
vivekcoool21
from Raipur, Chhattisgarh
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blocked my account having money without any prior notice

Address:Gurgaon, Haryana, 122002
Website:www.mobikwik.com

Mobikwik is nowadays getting worse as because people is now migrating to paytm. Users love to get offers for recharges which Mobikwik was not able to provide. So their active users were decreasing day by day.

So they started blocking the accounts o[censored]sers who use mobikwik eventually and having money in their account. Mobikwik demanded self attested documents for the account verification.

The giant site PAYTM...
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