| Address: 638657 |
| Website: www.mobikwik.com |
When bought hp lap during diwali, they gave an offer "hp amazing diwali offer". One of the products include "rs. 2100 cashback from mobikwik for six months" - in which the user adds money to mobikwik account rs. 350 while using promotional code, then mobikwik adds rs. 350, to a total of rs. 700 for each month. The offer is valid for six months from dec. 2015 to may 2015.
After 3 usage, that is after month of feb. I can't able to use the offer, for the month of march.
When i contacted them, they replied that the offer is terminated, without any reason or prior notice. I paid rs. 999, for this amount and promised, cashback for 6 months. But they suddenly after 3 months cancelled the offer.
I want offer amount rs. 1050, to be refunded, either by mobikwik or hp redemption cell. I also request for proper reason for the cancellation of the offer.
Mobikwik customer support has been notified about the posted complaint.