Mobikwik Complaints & Reviews

Transportation failed but amount debited don't worry customer care

I used the Mobikwik Zip payment service to pay for an online transaction. I had to pay the bill amount of 3140 on August 20th. But the repayment system in the Mobikwik app is not functioning correctly. The transaction was always failing. The very next day they charged me with a fine of Rs.500 for the delay in re-payment for which the reason was issued in the payment process of the app. I had raised a complaint regarding this for which the support I received was delayed and incorrect. Even after this, the company is asking me to pay a late fee of Rs.641 now and threatening to charge another Rs.500 if I don't pay the bill and fine before September 1st. They are not addressing the complaint raised and not waiving the late fee, which shouldn't have been charged since it was a mistake on the company's end. The company is threatening to report to CIBIL and asking me to repay the amount including the fine without listening to the complaint raised. I would also like to point out that I raised a complaint regarding this a month ago as well when the same issue happened.

Twitter thread- https://twitter.com/MobiKwikSWAT/status/[protected]

To upi : [protected]@icici (mobikwik p2p lending service named Mobikwik Xtra)
Amount: ₹10000
Upi transaction id:[protected]
Time: 21 aug 2022 at 10:07PM

I have initiated a transaction of rupees 10000 to MOBIKWIK XTRA from the mobikwik app through the mobikwik upi id.

BANK is telling that the transaction is successful and there is no problem from the bank's end and the money reached the...

Hell sir my name is rahul sarma
I have made fund transport for Rs 25000 on 29 August 2022 money detected but not received to beneficiary account I have to ask for contact care about in 24 hours

Dear sir,
I make a payment for my credit card on[protected] for Rs 14040.
But since I didn't received amount deposited to my credit card or Bank account.
OrderId:1141357e8fb37
Date[protected]
Amount - 14040
Payment to - SBI Credit card
Reg Emai id- [protected]@gmail.com
Reg Mo- [protected]

Respected sir/Madam
Some one fraud transaction from my mobikwik zip wallet on 27 Aug 2022
Fraud Amount is 30, 708 +18, 424.80+10, 236+614.16 amount debit from my wallet amount. I have all evidence of fraud transaction I was Complain in mobikwik coy but they are not response my any mail please solve my problem & refund my wallet amount

Frauder detail
Parveen Kumar
Account no -[protected]
IFSC code SBIN0005471
Chilbila Branch SBI Pratapgarh (UP)

My wallet amount missing 04/08/22 total 3 time missing 5147+514+5147=10808
07/08/22 2 time missing amount 5661 amount wallet refunded our amount 5147 not received my wallet please solve my 5147 amount missing

XMBK[protected]

XMBK[protected]

please confirm the payment to bharthi aska life insurance Rs. 18667

LAXMINARAYANA MAROLI
[protected]

My refund from Transaction Id: JwX1KoD3hTGL1O is showing in statement but no reflecting in total balance. There are multiple refund against this id. i have tried reaching customer care multiple times but not able to connect with any support person

I paid for a myntra order through my mobikwik wallet and then had to return it. Myntra has sent me ARN number for the refund transaction but it is not showing in my bank account nor in mobikwik wallet

I shop on myntra and pay through mobikwik wallet, I return the item and my refund initiated but I'm not get money neither wallet.

I have added 20000 to mobikwik wallet but uts showing zero balance. My registrd number is [protected]

Myntra initiated a refund to my original payment method which is mobikwik and the money didn't come to me and mobikwik doesn't have any options to check status or anything regarding refund money and they don't have any proper customer services or anything to provide customers with information please any one help me with this issue

I purchased 2 items from Myntra, A shirt and A jeans for Rs 1452/- out of which my Jeans costed Rs 753/-
The whole amount of Rs 1452/- was paid through MobiKwik Zip Facility.
After receiving the products I returned my Jeans worth Rs 753/- and Myntra successfully processed my refund with Bank Reference no[protected] but this amount never reflected in my Mobikwik Zip Wallet or Normal Mobikwik Wallet. It has been more than 10 days now since the refund was processed by Myntra but no actions have been taken by Mobikwik.
Even they never pick up their customer center calls, I have tried many a times.

My order id from Mobikwik is [protected]
Date of Payment - 09 Aug 2022, 08:05 PM
Date of Refund initiated by Myntra - 17 Aug 2022

I have even paid back my dues to Mobikwik Zip Facility.

Please take necessary actions and process my refund of Rs 753/-

I purchased some product from myntra after that i return the product myntra refund and provide me reference number but mobikwik not replying and refunding my money 1485

Zip wallet block aap not working

Sir, I ordered on myntra by using mobikwik zip pay later amount Rs 1198 on 3rd Aug 2022. And I returned this order on 20 Aug on myntra and refund processed by myntra on 24 Aug and my myntra application is showing refund credited instantly in my mobikwik bank account .But I haven't received any refund in my mobikwik account. No history of transaction is showing in mobikwik app. Myntra gave me a ARN number for this checking. ARN number is[protected]. Please help me I want my money.
My mobikwik account is [protected].

Money added in mobikwik xtra but it is not reflecting in the app. Whereas the amount has been debited from my bank. Even the transaction is not shown in the transaction history. This is a serious issue as mobikwik is not even acknowledging the transaction as failed transaction....

Hi,

I had made payment to myntra for placing a order by adding my wallet in MobiKwik. Since I returned the product Myntra has refunded back the amount successfully but the amount is neither reflecting in bank account nor in MobiKwik wallet.

Please do the needful to sort out this issue at an early.

Regards
Arjun