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Mobikwik Complaints & Reviews

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Last updated May 9, 2024
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Mobikwik reviews & complaints page 293

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M
mithileshkr08
from Mumbai, Maharashtra
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Refund of Unsuccessful order not Received

Address:Muzaffarpur, Bihar

This is regarding Jabong order no. [protected] dated 04 Sep 15, I hv placed a order through jabong through above quoted ref no. During d time of payment o hv selected Mobikwik wallet for payment, i hv insufficient balance in the wallet thats y i decided to add the money to my wallet. I added Rs. 4800/- through SBI net banking ref no. CCACI1VYT659IG0AQBOAM4. During the transaction order got cancelled unfortunately. I got a message that...
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M
mukulsingh1106
from Kottayam, Kerala
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Failed payment money not refunded by mobikwik

Address:New Delhi, Delhi

This is in regards to my complaints to mobikwik regarding failed payment money back which has not been reverted to my account. for this i complained via their support ticket system. I was trying to book tickets on bookmyshow via mobikwik platform. transaction got failed but amount got deducted from my account for which i am asking for refund. however after that unsuccessful transaction, i tried again and got succesful, now whenever i am...
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C
chittaranjan chandure
from Mumbai, Maharashtra
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Request to stop payment to MEDR/ MOBIKWIK/752796

Address:Amravati, Maharashtra

To, The manger, MOBIKWIK Subject:- Request to stop payment to MEDR/ MOBIKWIK/752796 Sir, I kindly inform you that on dated 9-9-2015 Complainant shadat khan ataulla khan age 51 years Res.warud ward no 21 islam nagar dist.amravati state Maharashtra logged report at police station warud dist.amravati state Maharashatra wide cr no 280/2015 sec.420 indian penal code. Complainant inform his report that on dated 9-9-2015 cell no [protected]...
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V
vkhalways
from Gurgaon, Haryana
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Account Locked

Address:New Delhi, Delhi

I'm regular user of mobikwik from last 2 yrs. Suddenly my account of mobikwik was not working since June 2015 and was showing logout from my mobile app. Its not accepted my login details and i'm not able to login it again. I did effort for reset it but unable to do. Please do activate my account again. I have been continuously efforts since June and sent several mails to its customer support. Generated tickets too #2857744 @18 June 2015....
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P
Patel.deep85
from Bengaluru, Karnataka
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Online Shopping Fashionandyou

Address:Pune, Maharashtra

Fashion And You - Online Shopping By FashionAndYou User Patel.deep85 on Sep 7, 2015 I tried to purchase on Fashionandyou.com and money has been deducted but order not placed. even tried to contact fashionandyou.com, they said Payment has done to Mobikwik. Transaction Date: 03 rd Aug 2015 Amount: Rs 237.20 I need my money back I raised the request but never received any money back.. the site is cheater and no one is there to stop them...My...
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N
Nagmani4u
from Nellore, Andhra Pradesh
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Refund my rs 149

Address:Hyderabad, Andhra Pradesh

I am not able to raise a ticket on help page. my concerns is I did one transaction of Rs 149 on 31 July and it failed so I did another transaction and it was successfully. I did these transaction from my ICICI credit card. But it is showing two transaction on my credit card statement so please check and refund my Rs 149. My email id is [protected]@gmail.com...
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Address:Gurgaon, Haryana

Dear sir i was paid Rs.1887.77 rupees to justdealshopping.com through my mobikwik account. now it is showing that the business is closed. i am not received any refund from mobikwik regarding this order. Mobikwik is working as a agent for fraud teams. they are allowing fraud companies to cheat customers by way of giving payment gateways without enquiring about the company's quality of genuineness i was paid only because of the payment...
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J
jaz_iphone
from Pune, Maharashtra
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My account hacked

Address:Raigarh, Chhattisgarh

Yesterday 3/9/15 @ 11:00 pm, i received a sms regarding wallet debit for a recharge to Spice Digital for Rs. 1344/-, whcih i had not done, i checked my wallet balance it was 1344/- exact before and now the whole amount was gone, later i even received a cashback for that transaction for Rs 50/-. I live in chhattisgarh and there is no service of spice telecom, I immediately created a ticket 3474064 for my complain, please can somebody help...
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P
priyaranajn
from Mumbai, Maharashtra
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Payment done but product never received and even Money Not Refunded

Address:Pune, Maharashtra

I tried to purchase on Fashionandyou.com and money has been deducted but order not placed. even tried to contact fashionandyou.com, they said Payment not done from Mobikwik. Transaction Date: 21st July 8:54 pm Amount: Rs 69.20 I need my money back I raised the request but never received any money back.. the site is cheater and no one is there to stop them. Ticket #3079963...
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P
priyaranajn
from Mumbai, Maharashtra
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Payment done but product never received and even Money Not Refunded

Address:Pune, Maharashtra

I tried to purchase on Fashionandyou.com and money has been deducted but order not placed. even tried to contact fashionandyou.com, they said Payment not done from Mobikwik. Transaction Date: 21st July 8:54 pm Amount: Rs 69.20 I need my money back
I made the complain but after chasing them nothing came out... Very disappointed.
Ticket #3079963...
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A
ashuli
from Jabalpur, Madhya Pradesh
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Payment made to Pizzahut through Mobikwik but the money gone missing

On 30.08.15 I had made one transaction at about 1430 hrs of Rs 992.08 through Mobikwik account to make payment to Pizzahut for the order booked online. The payment was deducted from my Mobikwik account, an order id is generated but when I contacted Pizzahut they told that have not received any order. When I contacted Mobikwik they replied that they are only payment gateway and they are sent the money to Pizzahut and I must take up...
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Address:Bangalore, Karnataka

Hi Team, I've booked 2 tickets on 2-9-15 from Bangalore-Hyderabad-Bangalore. But only one ticket is booked& amount is deducted for two tickets. When I filed a complaint they said that it is being sent to mail. But I've not received any mail regarding these. Here is the proof for that. Link: https://www.mobikwik.com/history-invoice.do?txid=[protected]&mode=credit...
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I am Bishnu prasad Panigrahi from Odisha and my cell [protected]. I have a big trouble with Mobikwik. In my account I have Rs 456 on 31/08/2015 and suddenly when I check my wallet balance on 1/09/2015 it was zero balance. Then I check my transaction details it shows money was transferred to " [protected]@gmail.com" which was I didn't know. Some body hack my a/c and transfer my money to his a/c. And also change my primary mobile to his number...
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M
mveer.soni
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Rechage not done

Sir, today I tried to recharge or top up through your site, , but the amt of rs 55/- has been debited from my a/c. has been toped up or recharged in my mob.[protected]. pls do the needful at your end at your earliest.. I already compaint submit on your site... hall ticket no. 3455619....
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H
Harshalgawas
from Pune, Maharashtra
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Not refunded the balance

Address:Mumbai City, Maharashtra

I ([protected]@yahoo.com) have recharged my Videocon D2h 3 days back on 29/08/2015, Mobiwik deducted the amount of 241.00 but recharge has not yet done, then I register complaint thrice (Ticket # 3437621, 3431682) but still no follow up, Now I recharged it from the D2H website after waiting for 72 hours and want my money back, Please look into the matter and do the needful...
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T
tosonuarora
from Moradabad, Uttar Pradesh
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Account blocked

Address:New Delhi, Delhi

I am holding Rs. 7000 on mobikwik wallet but I am not be able to use it as I can't access my mobikwik account. I registered complaints twice with mobikwik reference no. 3443046 & 3446853 but issue still not resolved. I am in need and I am not able to use my own money. Request you all to please help me on this....
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S
sabeena ravi
from Neyyattinkara, Kerala
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Not recharged

Address:Thiruvananthapuram, Kerala

sir on 31aug 2015 I tried to recharge or top up through your sight, , but the amt of rs 150/ has been debited from my a/c. Amt of rs 150/ has been toped up or recharged in my mob.[protected].pls do the needful at your end at your earliest....
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C
ch rakesh
from Vijayawada, Andhra Pradesh
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Promocode offered money back for 5 months but paid 3 months only

Address:Krishna, Andhra Pradesh

Hi, I bought microsoft lumia 640 mobile in may 2015 while buyying this product flipkart, microsoft and mobikwik gave an offer 1000 cash back.i bought product by seeing this offers which i was attracted but later in the 4th month mobikwik saying that the offer is expired.so this is my complaint why they offered and later why they are saying this.my question is when they gave a promise and why did they are not obeying that promise. so...
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A
ashuli
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment deducted by Mobikwik for Pizzahut not credited to vendor

Address:Jabalpur, Madhya Pradesh

Today on 30.08.15 I have made one transaction at about 1430 hrs of Rs 992.08 through Mobikwik account linked to email id [protected]@ymail.com to make payment to Pizzahut for the order booked online. The payment was deducted from my Mobikwik account, an order id is generated No DMBK[protected], but when I contacted Pizzahut they told that have not received any order. When I contacted Mobikwik they replied that they are only payment gateway...
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G
garai.pritam
from Mumbai, Maharashtra
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I have not got cashback for miss leading information

Address:Kolkata, West Bengal

Hi, I have made following transaction on 25 TH AUG 2015 on MobiKwik Merchant Name bookmyshow Transaction ID MOBAND[protected]-1 Debit Date Tue Aug 25 15:07:24 IST 2015 Debit Amount 257.0 In Mibikwike clearly mention on every transaction on Bookmyshow, 15% cashback will be credited on Account . But I have not got my cashback so I have rised my complained which ticket number #3405571 but mibikwike customer care said offer...
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