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Mobikwik Complaints & Reviews

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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 293

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P
Payal bali
from Delhi, Delhi
Oct 27, 2015
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Address: 110039
Website: M

I was recharging my prepaid Vodafone number through this site. My recharge amount has been deducted from my account but my number have not received a single money. So I want my amount back on my mobile number or in my account. Very poor service
Mobikwik customer support has been notified about the posted complaint.
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    khanvskhan
    from Mumbai, Maharashtra
    Oct 24, 2015
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    Address: New Delhi, Delhi
    Website: Mobikwik

    Mobikwik is a Chor company. I deposit Rs1000 cash in ICICI bank but its not reflecting in my wallet. Tired complaining about it and sending emails to Shreya Sawhney but they r not crediting my amount. Its fraud. Please take this up so that poor people dont burn their hands.
    Mobikwik customer support has been notified about the posted complaint.
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      G
      gauravmehta9899592593
      Oct 24, 2015
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      Address: New Delhi, Delhi, 110086
      Website: www.mobikwik.com

      I had recharge my number [protected] of rupee 100 with 9 deals 9 offers at exact 7:00 pm and the offers is for quickly recharge of first 100 customers at 7-8 pm only. The law says that I won the 100 rs cash back but mobikwik didn't give me that Cash back so I complaint plz resolve my quarry.
      Thanks
      Gaurav Mehta
      [protected]
      Mobikwik customer support has been notified about the posted complaint.
      I had recharge my number [protected] of rupee 100 with 9 deals 9 offers at exact 7:00 pm and the offers is for quickly recharge of first 100 customers at 7-8 pm only. The law says that I won the 100 rs cash back but mobikwik didn't give me that Cash back so I complaint plz resolve my quarry.
      Thanks
      Gaurav Mehta
      [protected]
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        A
        arik1994
        from Kolkata, West Bengal
        Oct 23, 2015
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        Address: Gurgaon, Haryana, 122002
        Website: www.mobikwik.com

        I did recharge by mobikwik on a number transaction ID EN[protected] dated 21/10/2015 worth of Rs.282 which is failed.
        I raise a ticket No.#3715396, they said money has been refunded but still my Wallet balance is Rs.0.
        My Mobikwik ID [protected]@yahoo.com & No.[protected].
        Please look after this issue & tell them to refund my Rs.282 soon.

        Thanks & Regards.
        Mobikwik customer support has been notified about the posted complaint.
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          Ubedss
          from Mumbai, Maharashtra
          Oct 22, 2015
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          Address: Thane, Maharashtra, 400612
          Website: www.mobikwik.com

          Today i paid the Rs.283/- For BookmyShow i haven't Receive any Cash Back in that. also i raise a Complaint on same Mobikwik HelpDesk Ticket No 3715939its Resolved Showing Book My Show cashback offer valid only on Fridays However, you have made transaction on Thursday hence you are not eligible for the same. Please read Terms and Conditions..
          Mobikwik customer support has been notified about the posted complaint.
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            C
            chat2amit
            from Gurgaon, Haryana
            Oct 20, 2015
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            Complaint to RBI about fraud and wrong calculations

            Address: Gurgaon, Haryana, 122017
            Website: Mobikwik.com

            My transactions sum should not be zero as showing in wallet, please carefully check my account else i will send a complaint about mobikwik wrong calculations to RBI banking ombudsman, i will publish the wrong calculations blog on muliple websites, and will raise my voice and inform the complete ncr customers on facebook, twitter and through gmail warning customers about wrong calculations and cheating my mobikwik( my acc registered with [protected]@gmail.com)...
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            chat2amit
            from Gurgaon, Haryana
            Oct 15, 2015
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            Address: Gurgaon, Haryana, 122017
            Website: MOBIKWIK.COM

            As discussed with your customer executive, please transfer my wallet balance of rs 2600.40/- back to my credit card no: [protected] without any debit on the amount.

            This is my third request to mobikwik, which is not returning my money and i will like to announce that mobikwik si a fraud company and no one should use mobikwik wallet ever.

            Please do it without anymore harassment,
            I do not want to create a fuss in your gurgaon office due to this..
            Mobikwik customer support has been notified about the posted complaint.
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              C
              chat2amit
              from Gurgaon, Haryana
              Oct 14, 2015
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              Address: Gurgaon, Haryana, 122017

              Please find below transaction history and net total on my account:

              Transaction history (since account opening)
              2516.25
              1
              -54
              -2516.25
              2017
              636.4
              328.4
              -2018
              -210
              -510
              -636.4
              3146
              -100
              100
              -3146
              3021
              25
              100
              -20
              -200
              20
              200
              Sum 2700.4 (total after the above transactions hows my wallet balance as 2700.40/-, buy mobikwik wallet is showing as 2600.40,

              This si clear case case of cheat and fraud by mobikwik and i suggest other customers to check their details carefully because mobikwik is not trust worth and ethical company..

              The net total amount is 2700.40 and not 2600.40 s showing in my wallet account of mobikwik..

              I will share same calculations on blogs and websites, and have captures screenshots of these wrong calculations by mobikwik,
              I will write a blog against this cheat and fraud by mobikwik and also complain to banking ombudsman nd financial regulation india and rbi as a complaint against mobikwik,

              However please take this second request of refunding amount of 2600.4 back in my credit card
              Mobikwik customer support has been notified about the posted complaint.
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                R
                Ram Nayak
                from Mumbai, Maharashtra
                Oct 14, 2015
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                Address: 400066
                Website: mobikwik

                Hello, sir,
                In my hole life i have yet nkt seen that types of service that mobik provide to us and keep advertising instant recharge facilities. ...this company making mme fool and cheated my rs 140.

                I have try to recharge my relince mob number through mobikwik account i had mentioned proprly and used net banking to make a rs 140 payment. ..fund has been debited from my account but recharge yet not done...

                u don't understand urgency of people who are using online facilities. ...

                Friends don't used mobikwik for any types of recharge im already loss my ra 140 pls don't u do the same
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                  P
                  perspective
                  from Pune, Maharashtra
                  Oct 13, 2015
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                  Address: 411028
                  Website: www.mobikwik.com

                  Hi, From bookmyshow i used Mobikwik wallet as it was mentioned as 15% Cashback. To my surprise for the last two transactions for the below amount 367.62 ( October 12th ) and 304.2 ( September 16th ) there was no cash back. I urge you to take necessary action on mobikwik for deceiving the customers in this way. Regards, Subhash K
                  Mobikwik customer support has been notified about the posted complaint.
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                    M
                    mithu508
                    Oct 10, 2015
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                    Website: www.mobikwik.com

                    Hi. Sir mobikwik email I'd [protected]@gmail.com ...Mobile numbers [protected] my mobikwik account is block plz re - activation my account plz sir sara documents send kar deye ha... apki email address per. [protected]@mobikwik.com per send kar deye ha...plz re- activation my mobikwik account plz sir.
                    Mobikwik customer support has been notified about the posted complaint.
                    My mobikwik no [protected]
                    Ri- activation
                    ffhhgddh is f Utah yuu's reply, Feb 23, 2017
                    My mobikwik I'd [email protected]
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                      chat2amit
                      from Gurgaon, Haryana
                      Oct 9, 2015
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                      Address: Gurgaon, Haryana, 122017
                      Website: mobikwik.com

                      The refund from ebay was debited by mobikwik by 100/- rs. now i have used this refund to buy more than 3200/- rs products from ebay. Now ethically mobikwik should credit back 100/- rs refund, if mobikwik is not a cheater and fraud organisation. I will not only publish a bad blog but write to ebay requesting a ban on mobikwik for doing this cheating with me/.
                      Mobikwik customer support has been notified about the posted complaint.
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                        S
                        swarupkbasu
                        Oct 8, 2015
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                        Address: New Delhi, Delhi, 700050
                        Website: www.mobikwik.com

                        Un-authorised withdrawal of money from my Savings bank account of State Bank Of India, South Sinthee BRANCH. In this connection, I would like to inform you that M/S MOBIKWIK & CO having office in New Delhi have no connection with me neither with any TRANSACTION nor with any dealings. My Davit Card 622***1137 was used for a purchase worth Rs. 9999.00 on POS WWW MOBIKWIK CO at WWW MOBIKWIK COM . Transaction No . 963430." This transaction was not authorised by me/ nor any information was furnished to them. It seems it was a planned fraud & cheating case. Any information regarding my account details/ information regarding card no.is with the SBI BRANCH, who is the authority of all this information. I have submitted complain to all the responsible authority but no result. I would humbly request your goodself to look into this fraud case that has happen with my account & would request your personal intervention for a suitable solution . Since I am Senior Citizen completely depends on my savings. Thanking you in anticipation, Swarup Kumar Basu. S/B A/C no : [protected]
                        Oct 17, 2015
                        Updated by swarupkbasu
                        In this connection, I would like to inform you that M/S MOBIKWIK & CO having office in New Delhi have no connection with me neither with any TRANSACTION nor with any dealings.

                        Money can only be withdrawn from any bank account, if the detail is available with the person who is withdrawing money, but this information is only available with the bank authority and nobody else. Can this fraud case be initiated at the route level to find out the culprit so that my money with interest be refunded at the earliest so that a senior Citizen like me is not deprived
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                          zyxwv
                          Oct 8, 2015
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                          Address: Gurdaspur, Punjab, 143528

                          as per previous 2 tickets which are not entertained 3638265. and 3628121 now I have filed another complaint my previous complaints not entertained ...why they reducing 3-4 days every month...and we will reduce a full month after 10 months continues transaction..it is against the consumer rights Kindly provide the reason why its happening again and again and still not resolved...what is its repercussion...
                          Mobikwik customer support has been notified about the posted complaint.
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                            chat2amit
                            from Gurgaon, Haryana
                            Oct 8, 2015
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                            Address: Gurgaon, Haryana

                            Transaction history on my android app not updated correctly- not showing transactions after 1st october 2015, for acc with my email [protected]@gmail.com(registration), moreover when u try to sue mobikwik, u have limited options.. in case you do not get a good quality product using mobikwik, mobikwik will pass on refund of merchant after debiting the discount u got from merchant, , i have tried calling them on customer care but no-one picks the call..neither mobikwik has tried to reach em on my complaints.. Overall i am not happy with mobikwik and do not refer it to anyone..
                            Mobikwik customer support has been notified about the posted complaint.
                            they always give 1% discount where they show upto X% discount.
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                              S
                              sumirt
                              Oct 7, 2015
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                              Address: Chennai, Tamil Nadu

                              My name is Sumir thapa my mobikwik is not login its showing suspicious payment write to [protected]@mobikwik.com I call to mobikwik company they told me it will take 3 or 4 working day today is 3 day but not yet not open my mobikwik so please check my complain and give me a solution my id is [protected]@gmail.com contact me.
                              Mobikwik customer support has been notified about the posted complaint.
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                                chat2amit
                                from Gurgaon, Haryana
                                Oct 6, 2015
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                                Address: Gurgaon, Haryana
                                Website: Mobikwik.com

                                You cheat customers in various ways, even transferring back the amount u charge 4%, very shameful.. why my balance is showing 636, when ebay has credited 636.40, i know how much lakhs mobikwik can make in millions of transactions made by customer, do not cheat customers, by charging on refunds and credit back to account. in september month also mobiwik had cheated me by debiting rs 100/- on ebay refund to.my wallet.
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                                  Ienstaen Creater.
                                  from Gurgaon, Haryana
                                  Oct 6, 2015
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                                  Website: Mobikwik.com

                                  On 31/8/2015 I transacted from my wallet. For dominos pizza 15% cashback i still not got the cashback. And On 6/10/2015 I transacted from my wallet. For book my show 15% cashback that also i have not got still. Do they really give cashback or not.
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    Kani1304
                                    from Pune, Maharashtra
                                    Oct 5, 2015
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                                    Address: Pune, Maharashtra
                                    Website: www.mobikwik.com

                                    Hi I have used mobikwik wallet for payment of two outlets as bigbasket and Fern & petals. In that there was some % cashback(bigbasket-20%and Fern & petals-15%) was fixed to come in my wallet which is not credited in my wallet. also, they are not replying well on their support desk. ticket no. is: TICKET #3621906
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      Bindaasabhi
                                      Oct 5, 2015
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                                      Website: Mobikwik.com

                                      On Sep14 I have done 2transactions from my 2 different credit cards 1 transaction was invalid and another was successful.on both transactions money was deducted from my credit card. I am still waiting for my rs7000 to get credit on my card. In between bi have called many times and raised complaints but no resolution till yet.
                                      Mobikwik customer support has been notified about the posted complaint.
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