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Mobikwik Complaints & Reviews

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Updated: Feb 21, 2026
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Mobikwik reviews & complaints page 293

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B
bchoudhary2k11
from Mumbai, Maharashtra
Oct 31, 2015
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Address: Gurgaon, Haryana, 400074
Website: www.mobikwik.com

Dear admin, I recharged my mobikwik wallet registered with [protected]@gmail.com with Rs 297 through online recharge on 31/10/2015 at 21:31 hrs. My mobikwik wallet didn't get refilled but the amount of Rs 297 was deducted from my bank account. I have not recieved any refunds from mobikwik thereafter. Kindly, look into the same do the needful. Regards, Biswajit Choudhary
Mobikwik customer support has been notified about the posted complaint.
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    Payal bali
    from Delhi, Delhi
    Oct 27, 2015
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    Address: 110039
    Website: M

    I was recharging my prepaid Vodafone number through this site. My recharge amount has been deducted from my account but my number have not received a single money. So I want my amount back on my mobile number or in my account. Very poor service
    Mobikwik customer support has been notified about the posted complaint.
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      khanvskhan
      from Mumbai, Maharashtra
      Oct 24, 2015
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      Address: New Delhi, Delhi
      Website: Mobikwik

      Mobikwik is a Chor company. I deposit Rs1000 cash in ICICI bank but its not reflecting in my wallet. Tired complaining about it and sending emails to Shreya Sawhney but they r not crediting my amount. Its fraud. Please take this up so that poor people dont burn their hands.
      Mobikwik customer support has been notified about the posted complaint.
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        gauravmehta9899592593
        Oct 24, 2015
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        Address: New Delhi, Delhi, 110086
        Website: www.mobikwik.com

        I had recharge my number [protected] of rupee 100 with 9 deals 9 offers at exact 7:00 pm and the offers is for quickly recharge of first 100 customers at 7-8 pm only. The law says that I won the 100 rs cash back but mobikwik didn't give me that Cash back so I complaint plz resolve my quarry.
        Thanks
        Gaurav Mehta
        [protected]
        Mobikwik customer support has been notified about the posted complaint.
        I had recharge my number [protected] of rupee 100 with 9 deals 9 offers at exact 7:00 pm and the offers is for quickly recharge of first 100 customers at 7-8 pm only. The law says that I won the 100 rs cash back but mobikwik didn't give me that Cash back so I complaint plz resolve my quarry.
        Thanks
        Gaurav Mehta
        [protected]
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          A
          arik1994
          from Kolkata, West Bengal
          Oct 23, 2015
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          Address: Gurgaon, Haryana, 122002
          Website: www.mobikwik.com

          I did recharge by mobikwik on a number transaction ID EN[protected] dated 21/10/2015 worth of Rs.282 which is failed.
          I raise a ticket No.#3715396, they said money has been refunded but still my Wallet balance is Rs.0.
          My Mobikwik ID [protected]@yahoo.com & No.[protected].
          Please look after this issue & tell them to refund my Rs.282 soon.

          Thanks & Regards.
          Mobikwik customer support has been notified about the posted complaint.
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            Ubedss
            from Mumbai, Maharashtra
            Oct 22, 2015
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            Address: Thane, Maharashtra, 400612
            Website: www.mobikwik.com

            Today i paid the Rs.283/- For BookmyShow i haven't Receive any Cash Back in that. also i raise a Complaint on same Mobikwik HelpDesk Ticket No 3715939its Resolved Showing Book My Show cashback offer valid only on Fridays However, you have made transaction on Thursday hence you are not eligible for the same. Please read Terms and Conditions..
            Mobikwik customer support has been notified about the posted complaint.
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              C
              chat2amit
              from Gurgaon, Haryana
              Oct 20, 2015
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              Complaint to RBI about fraud and wrong calculations

              Address: Gurgaon, Haryana, 122017
              Website: Mobikwik.com

              My transactions sum should not be zero as showing in wallet, please carefully check my account else i will send a complaint about mobikwik wrong calculations to RBI banking ombudsman, i will publish the wrong calculations blog on muliple websites, and will raise my voice and inform the complete ncr customers on facebook, twitter and through gmail warning customers about wrong calculations and cheating my mobikwik( my acc registered with [protected]@gmail.com)...
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              chat2amit
              from Gurgaon, Haryana
              Oct 15, 2015
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              Address: Gurgaon, Haryana, 122017
              Website: MOBIKWIK.COM

              As discussed with your customer executive, please transfer my wallet balance of rs 2600.40/- back to my credit card no: [protected] without any debit on the amount.

              This is my third request to mobikwik, which is not returning my money and i will like to announce that mobikwik si a fraud company and no one should use mobikwik wallet ever.

              Please do it without anymore harassment,
              I do not want to create a fuss in your gurgaon office due to this..
              Mobikwik customer support has been notified about the posted complaint.
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                C
                chat2amit
                from Gurgaon, Haryana
                Oct 14, 2015
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                Address: Gurgaon, Haryana, 122017

                Please find below transaction history and net total on my account:

                Transaction history (since account opening)
                2516.25
                1
                -54
                -2516.25
                2017
                636.4
                328.4
                -2018
                -210
                -510
                -636.4
                3146
                -100
                100
                -3146
                3021
                25
                100
                -20
                -200
                20
                200
                Sum 2700.4 (total after the above transactions hows my wallet balance as 2700.40/-, buy mobikwik wallet is showing as 2600.40,

                This si clear case case of cheat and fraud by mobikwik and i suggest other customers to check their details carefully because mobikwik is not trust worth and ethical company..

                The net total amount is 2700.40 and not 2600.40 s showing in my wallet account of mobikwik..

                I will share same calculations on blogs and websites, and have captures screenshots of these wrong calculations by mobikwik,
                I will write a blog against this cheat and fraud by mobikwik and also complain to banking ombudsman nd financial regulation india and rbi as a complaint against mobikwik,

                However please take this second request of refunding amount of 2600.4 back in my credit card
                Mobikwik customer support has been notified about the posted complaint.
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                  Ram Nayak
                  from Mumbai, Maharashtra
                  Oct 14, 2015
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                  Address: 400066
                  Website: mobikwik

                  Hello, sir,
                  In my hole life i have yet nkt seen that types of service that mobik provide to us and keep advertising instant recharge facilities. ...this company making mme fool and cheated my rs 140.

                  I have try to recharge my relince mob number through mobikwik account i had mentioned proprly and used net banking to make a rs 140 payment. ..fund has been debited from my account but recharge yet not done...

                  u don't understand urgency of people who are using online facilities. ...

                  Friends don't used mobikwik for any types of recharge im already loss my ra 140 pls don't u do the same
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                    perspective
                    from Pune, Maharashtra
                    Oct 13, 2015
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                    Address: 411028
                    Website: www.mobikwik.com

                    Hi, From bookmyshow i used Mobikwik wallet as it was mentioned as 15% Cashback. To my surprise for the last two transactions for the below amount 367.62 ( October 12th ) and 304.2 ( September 16th ) there was no cash back. I urge you to take necessary action on mobikwik for deceiving the customers in this way. Regards, Subhash K
                    Mobikwik customer support has been notified about the posted complaint.
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                      M
                      mithu508
                      Oct 10, 2015
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                      Website: www.mobikwik.com

                      Hi. Sir mobikwik email I'd [protected]@gmail.com ...Mobile numbers [protected] my mobikwik account is block plz re - activation my account plz sir sara documents send kar deye ha... apki email address per. [protected]@mobikwik.com per send kar deye ha...plz re- activation my mobikwik account plz sir.
                      Mobikwik customer support has been notified about the posted complaint.
                      My mobikwik no [protected]
                      Ri- activation
                      ffhhgddh is f Utah yuu's reply, Feb 23, 2017
                      My mobikwik I'd [email protected]
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                        chat2amit
                        from Gurgaon, Haryana
                        Oct 9, 2015
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                        Address: Gurgaon, Haryana, 122017
                        Website: mobikwik.com

                        The refund from ebay was debited by mobikwik by 100/- rs. now i have used this refund to buy more than 3200/- rs products from ebay. Now ethically mobikwik should credit back 100/- rs refund, if mobikwik is not a cheater and fraud organisation. I will not only publish a bad blog but write to ebay requesting a ban on mobikwik for doing this cheating with me/.
                        Mobikwik customer support has been notified about the posted complaint.
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                          swarupkbasu
                          Oct 8, 2015
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                          Address: New Delhi, Delhi, 700050
                          Website: www.mobikwik.com

                          Un-authorised withdrawal of money from my Savings bank account of State Bank Of India, South Sinthee BRANCH. In this connection, I would like to inform you that M/S MOBIKWIK & CO having office in New Delhi have no connection with me neither with any TRANSACTION nor with any dealings. My Davit Card 622***1137 was used for a purchase worth Rs. 9999.00 on POS WWW MOBIKWIK CO at WWW MOBIKWIK COM . Transaction No . 963430." This transaction was not authorised by me/ nor any information was furnished to them. It seems it was a planned fraud & cheating case. Any information regarding my account details/ information regarding card no.is with the SBI BRANCH, who is the authority of all this information. I have submitted complain to all the responsible authority but no result. I would humbly request your goodself to look into this fraud case that has happen with my account & would request your personal intervention for a suitable solution . Since I am Senior Citizen completely depends on my savings. Thanking you in anticipation, Swarup Kumar Basu. S/B A/C no : [protected]
                          Oct 17, 2015
                          Updated by swarupkbasu
                          In this connection, I would like to inform you that M/S MOBIKWIK & CO having office in New Delhi have no connection with me neither with any TRANSACTION nor with any dealings.

                          Money can only be withdrawn from any bank account, if the detail is available with the person who is withdrawing money, but this information is only available with the bank authority and nobody else. Can this fraud case be initiated at the route level to find out the culprit so that my money with interest be refunded at the earliest so that a senior Citizen like me is not deprived
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                            Z
                            zyxwv
                            Oct 8, 2015
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                            Address: Gurdaspur, Punjab, 143528

                            as per previous 2 tickets which are not entertained 3638265. and 3628121 now I have filed another complaint my previous complaints not entertained ...why they reducing 3-4 days every month...and we will reduce a full month after 10 months continues transaction..it is against the consumer rights Kindly provide the reason why its happening again and again and still not resolved...what is its repercussion...
                            Mobikwik customer support has been notified about the posted complaint.
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                              chat2amit
                              from Gurgaon, Haryana
                              Oct 8, 2015
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                              Address: Gurgaon, Haryana

                              Transaction history on my android app not updated correctly- not showing transactions after 1st october 2015, for acc with my email [protected]@gmail.com(registration), moreover when u try to sue mobikwik, u have limited options.. in case you do not get a good quality product using mobikwik, mobikwik will pass on refund of merchant after debiting the discount u got from merchant, , i have tried calling them on customer care but no-one picks the call..neither mobikwik has tried to reach em on my complaints.. Overall i am not happy with mobikwik and do not refer it to anyone..
                              Mobikwik customer support has been notified about the posted complaint.
                              they always give 1% discount where they show upto X% discount.
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                                sumirt
                                Oct 7, 2015
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                                Address: Chennai, Tamil Nadu

                                My name is Sumir thapa my mobikwik is not login its showing suspicious payment write to [protected]@mobikwik.com I call to mobikwik company they told me it will take 3 or 4 working day today is 3 day but not yet not open my mobikwik so please check my complain and give me a solution my id is [protected]@gmail.com contact me.
                                Mobikwik customer support has been notified about the posted complaint.
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                                  chat2amit
                                  from Gurgaon, Haryana
                                  Oct 6, 2015
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                                  Address: Gurgaon, Haryana
                                  Website: Mobikwik.com

                                  You cheat customers in various ways, even transferring back the amount u charge 4%, very shameful.. why my balance is showing 636, when ebay has credited 636.40, i know how much lakhs mobikwik can make in millions of transactions made by customer, do not cheat customers, by charging on refunds and credit back to account. in september month also mobiwik had cheated me by debiting rs 100/- on ebay refund to.my wallet.
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                                    Ienstaen Creater.
                                    from Gurgaon, Haryana
                                    Oct 6, 2015
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                                    Website: Mobikwik.com

                                    On 31/8/2015 I transacted from my wallet. For dominos pizza 15% cashback i still not got the cashback. And On 6/10/2015 I transacted from my wallet. For book my show 15% cashback that also i have not got still. Do they really give cashback or not.
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      Kani1304
                                      from Pune, Maharashtra
                                      Oct 5, 2015
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                                      Address: Pune, Maharashtra
                                      Website: www.mobikwik.com

                                      Hi I have used mobikwik wallet for payment of two outlets as bigbasket and Fern & petals. In that there was some % cashback(bigbasket-20%and Fern & petals-15%) was fixed to come in my wallet which is not credited in my wallet. also, they are not replying well on their support desk. ticket no. is: TICKET #3621906
                                      Mobikwik customer support has been notified about the posted complaint.
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