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Mobikwik Complaints & Reviews

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Updated: Dec 1, 2025
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S
Shashank s mishra
from Varanasi, Uttar Pradesh
Jun 24, 2015
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My no [protected] Email - [protected]@gmail.com Sir i hed rs98 ( but 21/06/15 rob my balance 2 times 1- @70rs and @10rs I have shoke to see this ( mobi kwik is cheater company ) please sir solve my problem and give my money Thanq sir
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    deepa25
    from Gurgaon, Haryana
    Jun 23, 2015
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    Address: Ghaziabad, Uttar Pradesh

    I had booked ticket in bookmyshow and added booked amount in mobikwik. Again I had make separate payment from my own account. SO I had paid two times, one in mobikwik balance account and another one to bookmyshow. After that my Rs 234 is not showing anywhere. Where is my amount Rs 234.00. Kindly help me.
    Mobikwik customer support has been notified about the posted complaint.
    I had booked ticket in bookmyshow and added booked amount in mobikwik. Again I had make separate payment from my own account. SO I had paid two times, one in mobikwik balance account and another one to bookmyshow. After that my Rs 2034 is not showing anywhere. Where is my amount Rs 2034.00. Kindly help me. my mobile number is [protected] imran.
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      A
      amalc123
      from Balasore, Odisha
      Jun 23, 2015
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      Address: Jalpaiguri, West Bengal

      Some unscrupulous persons called me on 19.05.2015 at about 5.30 P.M over my cellphone to register my ATM Cards of my two different Accounts. It is astonished that, they have prompted me the said no of my 16 digit ATM card and asked me to tally the same. How could they know my ATM card no is not known to me. Subsequently it is observed that my both the accounts have been fraudulently debited as follows. Kindly intervene the matter so as to realise the same amount for credit to my Accounts. my phone no is [protected] and email id is [protected]@gmail.com. 1. A/c No [protected] in favour of Mr. Amal Kr. Chakraborty Amount Date POS Nos Debited by: Rs. 4998/- 19.05.[protected] WWW. MOBIKWIK.COM NEW DELHI. Rs. 9995 19.05.[protected] WWW. MOBIKWIK.COM NEW DELHI. 2. A/c No [protected] in favour of Mr. Amal Kr. Chakraborty Rs. 9996/- 19.05.[protected] WWW. MOBIKWIK.COM NEW DELHI. Rs. 4998/- 19.05.[protected] WWW. MOBIKWIK.COM NEW DELHI. Rs. 4996/- 19.05.[protected] WWW. MOBIKWIK.COM NEW DELHI. Kindly reply. Regards, Amal Kr. Chakraborty Jalpaiguri.
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        R
        rimmi26aug
        from Delhi, Delhi
        Jun 23, 2015
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        Address: New Delhi, Delhi

        HI Team, There was around 1519Rs. got credited in my Mobikwik Wallet through Americanswan online shopping, I requested them to refund my amount in Bank Account but, they are not refunding my amount, everytime they are making excuses. I spoke with their senior but, thay are not giving me proper update, they usually keep my call on hold for long hours. I think they don't want to return my money back. Please help me out. Regards, Saumya [protected]
        Mobikwik customer support has been notified about the posted complaint.
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          A
          ashujaggi
          from Delhi, Delhi
          Jun 22, 2015
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          Address: Ludhiana, Punjab

          They block the account of any person having money in wallet without any reason and are not at all ready to open it again and are giving excuses only. i do have all record of all conversation done with them I want to file complaint against e commerce site named as mobikwik. They are basically a wallet service and they give cashback. My wallet Id of mobikwik is [protected]@gmail.com as they use to give great offers to new persons i asked my friend to open mobikwik wallet he opened as per my recommendation i asked him to buy his products from purplle.com using mobikwik as they were giving good cashback. he did the payment. he was having some money in his wallet so he decided to transfer me the money. he transferred the money and i accepted the money after i received the money my friend got message there was some problem in sending money after few seconds he got message ashu have received the money. after few minutes both of ours wallets were blocked without any reason this happened nearly on 23-24th may 2015. after that i tried contacting with mobikwik as i have my money blocked in their wallet. i tried contacting them through facebook and gmail. they told me to send my bank statement two id proof. i sent them all the requested documents but there was no reply from them. then i asked them for any contact no they gave me their contact no. i called them they told me because of payment gateway concern they have blocked my account and to send my documents again. i agaion sent my documents and this time i received a mail that they will transfer my money to my account but i did not received any money so i called them back this time they did not picked my phone nearly 10 times after that they picked my phone that my money cant be transferred as i did not got this money from bank as this money belongs to transfer. my question is how there is a payment gateway concern from bank when this money has not been transferred from money. the payment gateway in my case is mobikwik only then they used to say may be someone is trying to hack my account in that case also they should block hackers account instead of common persons . I guess they are planning for a big E-Fraud and should be blocked as soon as possible My wallet id is [protected]@gmail.com My support ticket is 2721659 Please help me out you can contact me at [protected]
          Mobikwik customer support has been notified about the posted complaint.
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            V
            VIJJU BHAI
            from Gajuwaka, Andhra Pradesh
            Jun 22, 2015
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            Address: Visakhapatnam, Andhra Pradesh

            Dear Sir, on 14.06.2015 i upload the cash 1400rs(TWO TIMES) to mobikwik wallet from my two bank accounts.one was successfully added to mobikwik wallet and another one is not upload the cash to mobikwik, because it was failed...still i didn't get the refund amount 1400rs to my bank account... ICICI BANK TRANSACTION DETAILS: Transaction ID [protected] Narration: towards payee ZAAK EPAYMENT SERVICES PVT LTD Bill Number: BIL/[protected]/ZAAK EPAYMENT SERVIC/4066_ZP14DF Amount: 1, 400.00 SBH TRANSACTION DETAILS: Transaction date: 14-Jun-2015 Narration: TO TRANSFERINB Avenues India Pvt.Ltd Bank Refference number: CCACF1BTF524IG0AEITWL1 TRANSFER TO [protected] AVENUES INDIA PVT.LTD. Amount: 1, 400.00 suppose if the two transactions was successful, then where is the 2800rs amount in my mobikwik wallet, there was credited only one amount 1400rs and remaining 1400rs wasn't credited. Now u r understand what i'm saying to u...so pls check the two bank transactions and refund my failure amount 1400rs to bank...because its already too late to refund my amount 1400rs.. thank u
            Mobikwik customer support has been notified about the posted complaint.
            Jun 23, 2015
            Updated by VIJJU BHAI
            Dear sir don't take any further step to regarding this issue, because i can't bare the processing charges on this particular issue...if it is solved by mobikwik customer care, then definitely contact u...

            thank u
            Jun 23, 2015
            Updated by VIJJU BHAI
            Dear sir don't take any further step to regarding this issue, because i can't bare the processing charges on this particular issue...if it is not solved by mobikwik customer care, then definitely contact u...now u can't take any processing charges on this issue

            thank u
            Jun 23, 2015
            Updated by VIJJU BHAI
            pls close this complaint or ticket, because i can't bare the processing charges...

            thank u
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              B
              bijay200
              from Hyderabad, Telangana
              Jun 22, 2015
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              Address: Sundargarh, Odisha

              Date of incident:21/06/2015, Client number(lady culprit):[protected] Full description of incident: Fake call stating SBI manager then ask my SBI debit card number for extending validity.Then note the card number & take do the transaction The details comes from mobikwik given below: SBi card 459xxx3620 for a purchase worth Rs:9900 on POS 70005454 at www. mobikwik.com newdelhi inTxn#[protected] by that person Desirable resolution:I request cancel that transaction order Txn#[protected] & refund my money to my SBI card 459xxx3620 which was debited on 21/06/2015 time-00.03
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                VIJJU BHAI
                from Gajuwaka, Andhra Pradesh
                Jun 22, 2015
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                Address: Visakhapatnam, Andhra Pradesh

                Dear Sir, on 14.06.2015 i upload the amount 1400rs to mobikwik wallet from my SBH bank account through u, unfortunately amount 1400rs was debited from my SBH bank account but the amount 1400rs upload was failed, so pls verify and refund my amount 1400rs to my bank account. Transaction date: 14-Jun-2015 Narration: TO TRANSFERINB Avenues India Pvt.Ltd Bank Refference number: CCACF1BTF524IG0AEITWL1 TRANSFER TO [protected] AVENUES INDIA PVT.LTD. Amount: 1, 400.00 thank u
                Mobikwik customer support has been notified about the posted complaint.
                Jun 22, 2015
                Updated by VIJJU BHAI
                Dear Sir, on 14.06.2015 i upload the amount 1400rs to mobikwik wallet from my SBH bank account through AVENUES INDIA PVT.LTD, unfortunately amount 1400rs was debited from my SBH bank account but the amount 1400rs upload was failed, so pls verify and refund my amount 1400rs to my bank account.

                Transaction date: 14-Jun-2015

                Narration: TO TRANSFERINB Avenues India Pvt.Ltd

                Bank Refference number: CCACF1BTF524IG0AEITWL1 TRANSFER TO [protected] AVENUES INDIA PVT.LTD.

                Amount: 1, 400.00thank u
                Dear Sir, on 14.06.2015 i upload the cash 1400rs(TWO TIMES) to mobikwik wallet from my two bank accounts.one was successfully added to mobikwik wallet and another one is not upload the cash to mobikwik, because it was failed...still i didn't get the refund amount 1400rs to my bank account...

                ICICI BANK TRANSACTION DETAILS:
                Transaction ID [protected]
                Narration: towards payee ZAAK EPAYMENT SERVICES PVT LTD
                Bill Number: BIL/[protected]/ZAAK EPAYMENT SERVIC/4066_ZP14DF
                Amount: 1, 400.00

                SBH TRANSACTION DETAILS:
                Transaction date: 14-Jun-2015
                Narration: TO TRANSFERINB Avenues India Pvt.Ltd
                Bank Refference number: CCACF1BTF524IG0AEITWL1 TRANSFER TO [protected] AVENUES INDIA PVT.LTD.
                Amount: 1, 400.00

                suppose if the two transactions was successful, then where is the 2800rs amount in my mobikwik wallet, there was credited only one amount 1400rs and remaining 1400rs wasn't credited.

                Now u r understand what i'm saying to u...so pls check the two bank transactions and refund my failure amount 1400rs to bank...because its already too late to refund my amount 1400rs..
                thank u
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                  R
                  Rajentiku
                  from Siwan, Bihar
                  Jun 21, 2015
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                  Address: Katni, Madhya Pradesh

                  Dear sir,
                  I got a call from [protected] unknown person 'who has asked my sbi debit card no to renew the card but i could not checked & i told him. He has shopped 5 times on 19. 6. 15 & 20. 6. 15 from my sbi saving account [protected] a / c holder braj lal verma.
                  Purchase worth rs 9990 on pos [protected], rs 4990 on pos [protected], rs 2000 on pos [protected], rs 2000 on pos [protected] and rs 990 on pos [protected] at www. Mobikwik.com
                  Unfortunately purchasing of every time he asked us generated password & we told him.
                  And i lost my hard money.
                  You are requested to cancel all these orders and refund all amounts on my sbi account [protected].
                  I will be always grateful.
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                    S
                    sathyansk
                    from Jagtial, Telangana
                    Jun 21, 2015
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                    Address: Chennai, Tamil Nadu

                    Dear sir, This is sathyanarayanan.s from chennai.i had paid tata docomo post paid([protected]) bill using your website through hdfc credit card on 04.01.15 and 10.01.15 (rupees 278+278)two times. The two transaction i made was debited in hdfc credit card.But the tatadocomo customer care said they were unable to claim the amount.Regarding this i try many times to your customer care.But there is no response.Please kindly follow this complined and refund my amount rupees 278+278=556
                    Mobikwik customer support has been notified about the posted complaint.
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                      Vaidehish
                      from Mumbai, Maharashtra
                      Jun 21, 2015
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                      Address: Mumbai City, Maharashtra

                      i recharge my number 758875**** with Rs125 on 11th May evening for 2 times. I got a message from Mobikwik that your recharge can not be processed so adding your amount to wallet.And when I checked in Wallet it was showing balance as 0.Hence, I request you to kindly credit the amount either to my wallet or to my Bank account at the earliest. Emailid: [protected]@gmail.com
                      Mobikwik customer support has been notified about the posted complaint.
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                        pinaakee
                        from Noida, Uttar Pradesh
                        Jun 21, 2015
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                        Fraud Transaction.

                        Address: Ghaziabad, Uttar Pradesh

                        I wish to bring to your notice, a fraud transaction which took place yesterday, 20.06.2015, using my mother's debit card. She got a call from the number [protected]. The person claimed that he was calling from the SBI n told his name was Ravi Kumar, branch manager, and that my mother's ATM card will be blocked within two days. He asked for the debit card number and then one time password. As my mother does not have much knowledge about...
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                        Shinas kb
                        from Edakkulam, Kerala
                        Jun 20, 2015
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                        Address: Thrissur, Kerala

                        Hello sir My mobile number is [protected] I am a regular user of mobikwik. Now a days you are not giving me the cashback ? Please check my mobikwik profile. And refund my money for the last four transcations. I am not able to place a ticket . You guys are not helping me.
                        Mobikwik customer support has been notified about the posted complaint.
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                          prsh1234
                          from Noida, Uttar Pradesh
                          Jun 20, 2015
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                          Address: New Delhi, Delhi

                          i recharge my number 9313836*** with Rs 949 on 16th June morning at 8 am. I got a message from reliance instantly " your recharge can not be processed at this time. Thank You. Reliance". i lodged a complaint vide mobikwik ticket numbe #2843040 and #2849539. No action has been taken yet. I even wrote a mail onto [protected]@mobikwik.com. No action or reply yet. i got my pack renewed yesterday. i want my money back into my wallet asap as your grievance system has shook my faith in you. i had been a great admirer and proponent o[censored]r quick recharge app bt i hate ur resolution mechanism. its non-dedicated and totally at ur will. i think ur app is gud for small amount recharges only. Freecharge is better on this front as they instantly revert the money back into the wallet. Get my money back.
                          Mobikwik customer support has been notified about the posted complaint.
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                            Shashank s mishra
                            from Varanasi, Uttar Pradesh
                            Jun 19, 2015
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                            Address: Bilaspur, Chhattisgarh

                            My email - [protected]@gmail.com Mo- [protected] I booked ticket on book my show at 12/06/2015 . I pay amount with your mobikwik wallet Your offer is 25% cashback But you not given me cashback Plz give me my 25% cashback on my mobikwik wallet Plz plz plz
                            Mobikwik customer support has been notified about the posted complaint.
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                              shubhra jyoti
                              from Delhi, Delhi
                              Jun 19, 2015
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                              Address: Hazaribagh, Jharkhand

                              dear sir, my atm debit card lost on date 19/6/2015.other person one take my atm and purchased debited my saving account for online purchasing.i have received a message some one purchase worth dear sir, my atm debit card lost on date 19/6/2015.other person one take my atm and purchased debited my saving account for online purchasing.i have received a message some one purchase worth Rs4999 on pos 70005453 at www.mobikwik com new delhi in txn#[protected] Rs4999 on pos 70005453 at wwwmobikwik com new delhi in txn#[protected]. my details are:-state bank of india account no:- [protected] user name:- MR Shubhra Jyoti SBI BRANCH, Hazaribag address:c/o sheo NarayanSinhaDev Shakh sadan South -Shivpuri near kabristan Hazaribag.Jharkhand. BRANCH CODE:10779 email id:[protected]@gmail.com, , my mobile no 97460501.pls sir i request you to pls cancil this order and refund my amount... my details are:-state bank of india account no:- [protected] BRANCH CODE:10779 email id:[protected]@gmail.com, , my mobile no 97460501
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                                keyabhalodia
                                from Nashik, Maharashtra
                                Jun 19, 2015
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                                Address: Vadodara, Gujarat

                                hi my id is [protected]@yahoo.com . i lost my old mobile number . so now i cannot use my mobikwik a/c. and want to change mobile number .in mobikwik so please help me . i did complain and i got msg that check u r mail but in my mail i still not get any mail.
                                Mobikwik customer support has been notified about the posted complaint.
                                Same problem here...
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                                  Sadaf1302
                                  from Hyderabad, Telangana
                                  Jun 19, 2015
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                                  Address: Hyderabad, Andhra Pradesh

                                  Hi, This has happened many times with me while paying via mobikwik wallet. They advertise of giving 200 cashback for transacting through fashionandyou.com but that never happens. I paid thrice from mobikwik from fashionandyou and they say you will get the cashback but that never happend. The transaction details were Transaction Type Debit from Wallet Merchant Name www.fashionandyou.com Transaction ID [protected] Debit Date Fri Jun 19 15:35:29 IST 2015 Debit Amount 656.00 Wallet Balance 289 Wallet Type Semi Closed Transaction Type Debit from Wallet Merchant Name www.fashionandyou.com Transaction ID [protected] Debit Date Sat Jun 06 11:51:20 IST 2015 Debit Amount Rs. 1439.20 Wallet Balance Rs. 0 Wallet Type Semi Closed I raised the ticket with them long back but they did not ever bother to respond that. The ticket no. was 2783399. The limit was whne I recharged my phone yesterday and the money got deduted but the phone was not recharged. The transaction details are - Transaction Type Debit from Wallet Service Description Prepaid Mobile Recharge Service ID [protected] Transaction ID [protected] Transaction Date Thu Jun 18 12:57:42 IST 2015 Transaction Amount Rs. 110.0 Wallet Balance Rs. 1301 Wallet Type Semi Closed Please provide me resolution for this. Also Please provide me some contact no. of mobikwik Thanks Sadaf [protected]
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                                    ramasamyseshatri67
                                    Jun 18, 2015
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                                    I have recharged Rs. 499 to day morning 7.30 AM to MTC WIFI No. [protected]. To day is the last day to get back my earlier GBs. But so far not recharged. I am going to loose my earlier GB. Can you give it to me. How can I trust you. Can you take response and give remedy to me. R. Seshatri [protected]@gmail.com. Mobile No [protected].
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      Harrsha Dhanwariya
                                      from Patiala, Punjab
                                      Jun 18, 2015
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                                      Resolved

                                      I recharge my Reliance 3g dongle no [protected] with an amount of Rs.750 on 29April 2015 but did not receieve any credit on the account, However when i filed the ticket no.2632418 dated 13 May 2015 with Mobikwik they confirmed the transaction as successful but as i contacted the operator as per Mobikwik customer care suggestion, the oerator confirmed no such transaction has been successful. I have filed the complaint again but still no response from the Mobikwik Team, the inconvenience that I am suffering after using this application cannot be explained. Hence, I request you to kindly credit the amount either to my wallet or to my Bank account at the earliest.
                                      Aug 8, 2021
                                      Complaint marked as Resolved 
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Dear Harrsha,

                                      We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

                                      Regards,
                                      Reliance Communications
                                      Dear Harrsha,

                                      We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

                                      Regards,
                                      Reliance Communications
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