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Mobikwik Complaints & Reviews

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Last updated May 9, 2024
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Mobikwik reviews & complaints page 304

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D
dhanas
from Mumbai, Maharashtra
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FRAUDULENT TRANSACTION REF: 433523

Address:Tiruvannamalai, Tamil Nadu

Dear sir I request to pls stop purchase POS no-[protected] was booked by unknown persons has stolen by SBI debit card number and make purchase of Rs 9990 from Mobikwik at 11:38 AM on 11.06.15 may be still product not delivered pls stop POS no-[protected] and deposited same amount to my SB Account [protected] or contact on [protected]...
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VED2195041
from Bargarh, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RECAHRGE NOT SUCCESSFUL BUT AMOUNT DEDUCTED FROM WALLET AND NOW THE MOBIKWIK TEAM IS SAYING RECHARGE HAS BEEN DONE

Address:Jharsuguda, Odisha

I RECAHRGED MY NUMBER [protected] WITH Rs190 WHICH WAS IN MY MOBIKWIK BUT THE RECHARGE WAS NOT SUCCESSFUL. I TALKED TO AIRTEL CUSTOMER CARE FOR RECHARGE ENQUIRY BUT SAID NO RECHARGE HAS BEEN DONE. BUT THE MOBIKWIK IS SAYING RECHARGE HAS BEEN COMPLETE. PLEASE HELP ME SIR. RECHARGE TRANSACTION ID - [protected] MBIKWIK THINKS WE ALL ARE FOOLS....
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S
Sadaf1302
from Hyderabad, Telangana
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No CASH BACK Received

Address:Hyderabad, Andhra Pradesh

Hi, Transaction Type Debit from Wallet Merchant Name www.fashionandyou.com Transaction ID [protected] Debit Date Sat Jun 06 11:51:20 IST 2015 Debit Amount Rs. 1439.20 Wallet Balance Rs. 0 Wallet Type Semi Closed This has not happened first time, they promise to give cashback of 200 INR while purchasing from fashionandyou. But every time I do they just dont give any cashback. I have already raised ticket with them but they are not...
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israilansari
from Delhi, Delhi
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My Wallet Balance Has Been Deducted

Address:New Delhi, Delhi

Dear Sir I Israil Ansari hereby Complain about The Mobikwik App. I have registered myself with mobikwik app through my mobile no. [protected] and Email [protected]@gmail.com. I have using the services of mobikwik smoothly and in need on 17th May 2015 I have had add money to my wallet Rs. 960 wide transaction no.VIN/WWW MOBIKWI/[protected]/0 as shown in my bank statement and on the same date I had make payment of Rs. 500 for the...
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N
naveen8787787
from Delhi, Delhi
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my account was locked, amount struck with mobikwik

Address:Visakhapatnam, Andhra Pradesh

they locked my account, I had around 2400rs in my mobikwik wallet. . Whenever I try to login it shows that my account is locked. .account is found suspicious by payment gateway. So i write to their customer service.. but after mailing to them many times .. they are not responding to my mail.. they have stolen my money.. I updated the app thinking I can log in again and get back my money but failed. Please re-activate my account.. my mail...
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nikhilmjoshi
from Anand, Gujarat
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Cash Back does not received.

Address:Navsari, Gujarat

Transaction ID : CCACF2AUW146 Transaction Date : Wed Jun 03 22:21:52 IST 2015 Transaction Amount : Rs 1199.00 Email Id : [protected]@hotmail.com Mobile no. : [protected] Query No : 2779984 I purchased two products from American Swan online store and paid through Mobikwik wallet for which I am supposed to get Rs 100 cash-back according to their offer. Till today I doesn't received any cash back....
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J
Juhi Gaulechha
from Chennai, Tamil Nadu
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Regarding Refund

Address:Chennai, Tamil Nadu

I have given my complain many times regarding the refund amount Merchant Transaction ID :CCACE1AUB804 Email ID: [protected]@yahoo.co.in Amount: 1400.4 Rs The amount was transferred into my acount on 27th May but still I'm not able to use the amount. I'm trying to contact through ticket but there is no response....
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S
s0naa
from Darjiling, West Bengal
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reactivate my account

They are just fraud_they locked my account from 6 month..I had around 1000rs. On my mobikwik wallet. . Whenever I try to login it shows that the wallet is locked. .the account is found suspicious by payment gateway. . So write to their customer service.. but after mailing to them many times .. they are not responding to my mail.. they have stolen my money.. I updated always the app in thinking of I can log in again and get back to my money...
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P
Parul Mehta
from Delhi, Delhi
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Deduction of Money in unsuccessful transaction

Address:Bangalore, Karnataka

I have an account in Mobikwik for online wallet usage. On dated 30.04.2015 i did a transaction from fashionandyou.com and made the payment through Mobikwik wallet. Both the transactions failed and I still didn't get the money back in my account. I've been writing Mobikwik team from long but there is no response yet. Here are the transaction IDs. BIL/[protected]/ZAAK EPAYMENT SERVIC/4066_ZP14D08 BIL/[protected]/FNY/4066_ZP14D08EF1 Attached...
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M
mahesh vuppala
from Hyderabad, Telangana
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my account is blocked

Address:Hyderabad, Andhra Pradesh

sir i have added 5000 rupees to mobikwik wallet to bus booking with abhibus, but after that my account was blocked . please help me to use that money. my account id: vuppala.[protected]@vit.ac.in and my basic mobile id is [protected]. so please help me. t i have created my account on may 27 . please unblock my account . i hope you can understand my problem. i have no photo proofs because my account was blocked....
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Rajarshi_Ghosh
from Kolkata, West Bengal
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Cashback Not Received *TWICE*

Address:Kolkata, West Bengal

TICKET #2754853 Hello, I recharged my Mobikwik account today & then purchased a movie ticket on BookMyShow but I did not get the promised 25% cash back. No sms came to my mobile. Please look into the problem. BookMyShow Booking ID: FSCK[protected] Problem Number: 2 Then today I also did the same purchase at BookMyShow with an amount of Rs 188 from Mobikwik balance of Rs 190. Then also I did not receive the cashback yet. ADDED...
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A
ananthsriram
from Chennai, Tamil Nadu
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Payment not reflecting in my Mobikwik Wallet

Address:Bangalore, Karnataka

Mobikwik Team, My account is activated on [protected]. I have made 3 recharges to my wallet from my ICICI Bank account. Out of which only 2 transactions amount is reflecting in my wallet. Transaction Details are: Transaction -1 (Failed and not reflected in my wallet): You have made an online payment of INR 1369.22 with Transaction ID [protected] towards payee ZAAK EPAYMENT SERVICES PVT LTD from your Account XXXXXXXX7356 on May, 25,...
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Address:Bhavnagar, Gujarat

Dear sir I request to CEO pls stope purchage POS no-[protected] was booked by unknown persons has stolen by sBI debit card number and make purchage of Rs 9990 from Mobikwik at 6:02 pm on 03.06.15 may be still product not delivered pls stope POS no-[protected] and deposited same amount to my SBI account no-[protected] or contact on [protected]...
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I
Indian123moto
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SCAM WEBSITE

NEVER USE THE MOBIKWIK.COM WEBSITE. IT'S A FAKE ONE. I JUST WANTED TO RECHARGE MY PHONE FOR EMERGENCY PURPOSE ON JUNE 1ST FOR 180 RS. WHEN I TRIED, THE AMOUNT GOT DEBITED FROM MY ACCOUNT BUT I WAS NOT ABLE TO RECHARGE MY PHONE. THE WEBSITE WAS SHOWING SOME ERROR MESSAGE. THEN NOTHING HAPPENED IT HAPPENED 2 DAYS AGO. STILL NOTHING HAPPENED.TICKET NO:2744052, 2760436...
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J
Jicky.m
from Amritsar, Punjab
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account blocked &no responce from customer care

Address:Ludhiana, Punjab

My self manmeet mobikwik id is [protected]@gmail.com and mobile no is [protected].my account got blocked after when mobikwik updated their mobile app, i tried several times also tried on pc with password but unsuccessfull. i tried it with forgot password.on pc the email link msg apears link expired and with otp i succeed in changing password but new password doesnt works i also raise ticket 2723464 on 29/5/2015 but still no responce from...
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Deepak Bajpai
from Delhi, Delhi
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Did not add balance in my wallet but deducts from bank account

Address:Mumbai City, Maharashtra

On 02.06.2015, I have tried to recharge my Airtel mobile No. [protected] for Rs.500 onilne through Mobikwik, however, my money was debited to my account but the recharge amount was neither credited nor refunded to my account till date. Kindly arrange to do the needful. Sooraj...
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B
bhar2911
from Pune, Maharashtra
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Cashback not credited to wallet

Address:Chennai, Tamil Nadu

I had booked tickets on BookMyShow throught Mobikwik wallet as there was a 25% cashback. I had booked on 29th May but there is no refund even after 5 days. Earlier i had paid for dominos two times expecting 15% cashback. None of the cashbacks have been credite till now. There is no response for the ticket i raised with maobikwik regarding this #2723201....
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P
pnakmar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not received

Address:Hyderabad, Andhra Pradesh

Date : 22 - May - 2015 Transaction ID:[protected] Amount : Rs.167.26 Mode of Payment : Internet Banking Desirable Resolution : Refund of amount MobiKwik Ticket ID : 2750458 I made payment for buying a movie ticket for BookMyShow through MobiKwik wallet. As I made the payment through Internet banking, the transaction showed to be successful and money was withdrawn from my Bank account but that was not successful at MobiKwik end....
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A
ankitgupta.taurean
from Lawar Khas, Uttar Pradesh
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Payment not credited to BSES YAMUNA

Address:New Delhi, Delhi

I have paid my BSES YAMUNA Electricity Bill with CA No.[protected] of Rs.2670/- on May 30, 2015 through Mobikwik wallet phone no. [protected]. But my payment has not credit into my account so far. When raised a complaint with their customer care, they told me that they are just a payment agency and asked me to check with the biller. Very disappointed and worried, Kindly look into the matter and credit. If not possible refund my money back...
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R
rfzr
from Gurgaon, Haryana
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Did not get Refund

Address:Chandigarh, Chandigarh

I have done my recharge on number [protected] on 30th may at 12:06 but did not get balance even did not get refund i have send u so many reminder mails but didn't get any response...this unprofessional behavior is showing that you are a fraud site who stole the money....
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