Mobikwik Complaints & Reviews

dear sir/mam few months ago i forget my atm passsword in this regard i requested bank for new atm pin and i got new pin after 1 month in this mean while i was unable to use atm bcoz i dont posses pin that time but when i got new atm pin and when i check my account balance that time i saw that i have dedcted 5000 rs in 2 time 4000 & 500 respectively

I have made payment through mobikwik wallet on 31 may 2015, on Myntra shopping and there it was mentioned that you will get 15%casback, bit I didn't get cash back even after 12 days . should I go further or you can resolve my problem soon as possible.

Dear sir I request to pls stop purchase POS no-[protected] was booked by unknown persons has stolen by SBI debit card number and make purchase of Rs 9990 from Mobikwik at 10:00 AM on 11.06.15 may be still product not delivered pls stop POS no-[protected] and deposited same amount to my SB Account [protected] or contact on mob. [protected]..

My name is abhijeet from Kalyan My mobikwik username is abhijeet.[protected]@yahoo.com I had raised the request for failed transaction in myntra app. my ticket no was 2736411. they reasolved the ticket without any proper answer. I ordered shirt and pant from myntra.com on 30th May. the amount rs 1047 has been deducted from my wallet. but there is no any order generated in myntra. com. when I asked to myntra.com. team said that they have not received any payment from mobikwik . therefore no any order is generated . they did not refund my money and send the below feedback. Mobikwik replied :- amaste! We understand your concern about merchant transaction. Please be informed that it takes approximately 7-10 working days for the refund amount to reflect in your MobiKwik wallet once received. For now, the status of your Merchant transaction is successful at our end. In case we get the refund, then it will be added to your wallet balance automatically. Please note: Consumers are not eligible for any Cashback amount for Cancelled/Partially cancelled transactions and Cash back amount (if any) will be adjusted against refund amount. Thank you for being a valued MobiKwik customer. Regards MobiKwik Team

The following details to resolve the matter for you: - a) Transaction ID for all the Balance Update Transactions. :- INB/[protected]/ZAAK ePAYMENT SERVICES/ b) Transaction Amount. :- 500 c) Your Registered Email Address. :- [protected]@gmail.com d) Phone Number:- [protected] e) Dated:- 11/06/2015 Please update my wallet money as soon as possible which is not updated.

Hi, I had made three transactions on May 5th 2015 to add money to my Mobikwik wallet, but money got added to my wallet for only two of them. It seems one transaction for Rs 223.47 was not processed correctly and the money has not been refunded to my ICICI bank account as well. Here are the transaction details: Transaction Ref no. from ICICI bank Amount Zp14d22a579c0 Rs223.47 zp14d22a64383 Rs223.47 zp14d22afb88d Rs225 My Registered Email Address: [protected]@yahoo.co.in Phone Number:[protected] I have already raised a ticket on mobikwik website on May 29th, 2015 (Ticket #2724408) but have not received any response as yet. Please do the needful to issue a refund of Rs 223.47 to my ICICI bank account immediately. Thank you! Regards, Rajat

Dear sir I request to pls stop purchase POS no-[protected] was booked by unknown persons has stolen by SBI debit card number and make purchase of Rs 9990 from Mobikwik at 11:38 AM on 11.06.15 may be still product not delivered pls stop POS no-[protected] and deposited same amount to my SB Account [protected] or contact on [protected]

I RECAHRGED MY NUMBER [protected] WITH Rs190 WHICH WAS IN MY MOBIKWIK BUT THE RECHARGE WAS NOT SUCCESSFUL. I TALKED TO AIRTEL CUSTOMER CARE FOR RECHARGE ENQUIRY BUT SAID NO RECHARGE HAS BEEN DONE. BUT THE MOBIKWIK IS SAYING RECHARGE HAS BEEN COMPLETE. PLEASE HELP ME SIR. RECHARGE TRANSACTION ID - [protected] MBIKWIK THINKS WE ALL ARE FOOLS.

Hi, Transaction Type Debit from Wallet Merchant Name www.fashionandyou.com Transaction ID [protected] Debit Date Sat Jun 06 11:51:20 IST 2015 Debit Amount Rs. 1439.20 Wallet Balance Rs. 0 Wallet Type Semi Closed This has not happened first time, they promise to give cashback of 200 INR while purchasing from fashionandyou. But every time I do they just dont give any cashback. I have already raised ticket with them but they are not replying back. The ticket no is 2783399. That was for transaction of 6th June, but the same thing repeated for 8th June transaction. They have been eating our money for so long and is by far the worst payment gateway / Wallet. As soon as I get all my money out will never even think o[censored]sing it again. really Pissed off.

Dear Sir I Israil Ansari hereby Complain about The Mobikwik App. I have registered myself with mobikwik app through my mobile no. [protected] and Email [protected]@gmail.com. I have using the services of mobikwik smoothly and in need on 17th May 2015 I have had add money to my wallet Rs. 960 wide transaction no.VIN/WWW MOBIKWI/[protected]/0 as shown in my bank statement and on the same date I had make payment of Rs. 500 for the BSES Rajdhani electricity bill after that my remaining balance is Rs. 440 after I have recharged with RS.10 and the remaining Balance is Rs.430. After some time my phone needs reset so I personally reset my phone and the application is uninstalled after that I install the app again and login to mobikwik account using the same mail ID and Phone No. but balance of Rs.430 has been deducted I had complained many time but they are declining my claim that you had already utilized the balance but My History Does not Show the Transactions of Adding Money of Rs.960, And Electricity Payment Of Rs. 500 and the Recharge of RS.10. I Request You to take my case in your consideration in to your account and I expect a very quick solution from You. Thanks & Regards Israil Ansari Mobile No. [protected] EMail [protected]@gmail.com

they locked my account, I had around 2400rs in my mobikwik wallet. . Whenever I try to login it shows that my account is locked. .account is found suspicious by payment gateway. So i write to their customer service.. but after mailing to them many times .. they are not responding to my mail.. they have stolen my money.. I updated the app thinking I can log in again and get back my money but failed. Please re-activate my account.. my mail id is [protected]@gmail.com, mobile:[protected]

Transaction ID : CCACF2AUW146 Transaction Date : Wed Jun 03 22:21:52 IST 2015 Transaction Amount : Rs 1199.00 Email Id : [protected]@hotmail.com Mobile no. : [protected] Query No : 2779984 I purchased two products from American Swan online store and paid through Mobikwik wallet for which I am supposed to get Rs 100 cash-back according to their offer. Till today I doesn't received any cash back.

I have given my complain many times regarding the refund amount Merchant Transaction ID :CCACE1AUB804 Email ID: [protected]@yahoo.co.in Amount: 1400.4 Rs The amount was transferred into my acount on 27th May but still I'm not able to use the amount. I'm trying to contact through ticket but there is no response.

They are just fraud_they locked my account from 6 month..I had around 1000rs. On my mobikwik wallet. . Whenever I try to login it shows that the wallet is locked. .the account is found suspicious by payment gateway. . So write to their customer service.. but after mailing to them many times .. they are not responding to my mail.. they have stolen my money.. I updated always the app in thinking of I can log in again and get back to my money but always failed. . You just playing with customers money.. Please re-activate my account.. my mail id is " das.[protected]@gmail.com "

I have an account in Mobikwik for online wallet usage. On dated 30.04.2015 i did a transaction from fashionandyou.com and made the payment through Mobikwik wallet. Both the transactions failed and I still didn't get the money back in my account. I've been writing Mobikwik team from long but there is no response yet. Here are the transaction IDs. BIL/[protected]/ZAAK EPAYMENT SERVIC/4066_ZP14D08 BIL/[protected]/FNY/4066_ZP14D08EF1 Attached the screenshot from ICICI bank's email which clearly says that biller will revert the money back in 7 day days but it has been almost 2 months and there is no update.

sir i have added 5000 rupees to mobikwik wallet to bus booking with abhibus, but after that my account was blocked . please help me to use that money. my account id: vuppala.[protected]@vit.ac.in and my basic mobile id is [protected]. so please help me. t i have created my account on may 27 . please unblock my account . i hope you can understand my problem. i have no photo proofs because my account was blocked.

TICKET #2754853 Hello, I recharged my Mobikwik account today & then purchased a movie ticket on BookMyShow but I did not get the promised 25% cash back. No sms came to my mobile. Please look into the problem. BookMyShow Booking ID: FSCK[protected] Problem Number: 2 Then today I also did the same purchase at BookMyShow with an amount of Rs 188 from Mobikwik balance of Rs 190. Then also I did not receive the cashback yet. ADDED picture to prove that cashback was never provided.

Mobikwik Team, My account is activated on [protected]. I have made 3 recharges to my wallet from my ICICI Bank account. Out of which only 2 transactions amount is reflecting in my wallet. Transaction Details are: Transaction -1 (Failed and not reflected in my wallet): You have made an online payment of INR 1369.22 with Transaction ID [protected] towards payee ZAAK EPAYMENT SERVICES PVT LTD from your Account XXXXXXXX7356 on May, 25, 2015 at 12:04 . Transaction -2 (failed, but is reflecting in my wallet): You have made an online payment of INR 1369.22 with Transaction ID [protected] towards payee ZAAK EPAYMENT SERVICES PVT LTD from your Account XXXXXXXX7356 on May, 25, 2015 at 12:03 . Transaction -3 (Successful and is reflecting in my wallet): You have made an online payment of INR 1400.00 with Transaction ID [protected] towards payee ZAAK EPAYMENT SERVICES PVT LTD from your Account XXXXXXXX7356 on May, 25, 2015 at 12:29 . I could see that the transaction completed successfully from the bank and it failed only at your end twice. And even after creating multiple tickets they just try to escape by saying only one transaction is present in their records out of the two that got failed. Even the failed transaction is not reflected back in my bank account nor is reflecting in my wallet in MobiKwik. Now who is responsible for this transaction. I cannot just leave Rs. 1369.22 without my mistake. I am even attaching the bank transaction email details snapshot as a proof. Please track it properly from various directions. This looks like a No.1 Fraud Company.

Dear sir I request to CEO pls stope purchage POS no-[protected] was booked by unknown persons has stolen by sBI debit card number and make purchage of Rs 9990 from Mobikwik at 6:02 pm on 03.06.15 may be still product not delivered pls stope POS no-[protected] and deposited same amount to my SBI account no-[protected] or contact on [protected]

NEVER USE THE MOBIKWIK.COM WEBSITE. IT'S A FAKE ONE. I JUST WANTED TO RECHARGE MY PHONE FOR EMERGENCY PURPOSE ON JUNE 1ST FOR 180 RS. WHEN I TRIED, THE AMOUNT GOT DEBITED FROM MY ACCOUNT BUT I WAS NOT ABLE TO RECHARGE MY PHONE. THE WEBSITE WAS SHOWING SOME ERROR MESSAGE. THEN NOTHING HAPPENED IT HAPPENED 2 DAYS AGO. STILL NOTHING HAPPENED.TICKET NO:2744052, 2760436