Mobikwik Complaints & Reviews

I have made WEBIN[protected]-1 WEBIN[protected]-1 WEBIN[protected]-1 WEBIN[protected]-1 this four transactions on 6th april and didn't receive cash back for those. And WEBIN[protected]-1 this transaction on 12th april and didn't receive cash back for those. I filed a ticket on mobikwik, and they told me to wait for 48 hours, and after 48 hours, cash back was not received. Hence, I re-opened the ticket, which went unattended. I suspect that emails sent regarding cash back are automatically deleted. This is very cheap and disgusting.

my name is purusottam pradhan my atm falsh use and purchese mobikwik side. please help purchese product do't send [protected] this phone no. side. purchese date.11 aprril 2015. invoice no. txn#[protected] bill amount 2800.00 txn#[protected] bill amount 500.00 please help

I just did the recharge from my credit card for NTL taxi, through NTL apps but the payment got declined, and the amount was not refunded to me. On 9th apr 2015 there are three fraud transactions has been done within 15 mins, for Rs.15000/-, on that Rs9999 has be swiped by your mobikwik website only. I am really surprised how this is possible. If you are not responding to this mail, i will laugh a complaint in cyber crime. Expecting a immediate reply from your end.

I have added 1500 rupees through ICICI (account no:[protected] on 9 april 2015 at approx. 4 P.M., transaction id (VIN/WWW MOBIKWI/[protected]/0) ., balance is deducted from ICICI account but it is not added in mobikwik account. Kindly do the needful. Mobikwik id: [protected]@gmail.com mob no: [protected] Regards Rahul verma [protected], [protected]

This is to inform you that on a call some person fraudulently made Five transactions of Rs.500/- + 500/- + 400/- + 9000/- + 500/- Total : 10900, on April 7th, 2015; By convincing me that he is calling from Bihar for refunding my money. Please insist MOBIKWIK.COM to stop those Five transactions from their end and refund the amount immediately in order to avoid any litigation with their company since the transactions has been happened through the site MOBIKWIK.COM By the Andhrabank Debit card [protected] name of Sagar Dase..

Dear sir, With reference to above subject I would like to state that recently I recharged some topups and stvs so please check them and refund as earl as posible details below 1. amount : 50 ph: [protected] Id : [protected] on: wed apr 08. 9:18 2. 1. amount : 59 ph: [protected] Id : [protected] on: wed apr 07. 10:115 1. amount : 100 ph: [protected] Id : [protected] on: tue apr 07. 10:17 1. amount : 50 ph: [protected] Id : [protected] on: tue apr 07. 10:15 1. amount : 29 ph: [protected] Id : [protected] on: tue apr 07. 10:17

dear sir, i am dr shyamal pramanik from kolkata. today morning some unknown person had purched something using my SBI debit card through net banking. the transaction id is 703251. a masdage has been delivered in my mobile by writing; " Thank you for using your SBI Debit card 622xx3440 for a purchase worth Rs 10000/- on POS www mobikwik comat www MOBIKWIK COM txn# 703251. i just want to know the delivery address of the product purched by my SBI Debit card with the transaction ID 703251. please let me know the address as soon as possible. Thanks & Regards Dr Shyamal Pramanik kolkata-700103 Mob- [protected]

Dear Sir/Madam, I have added Rs.500/- in my walled and payment has been made from bank for such transaction vide ref no 09/03/2015. 09/03/2015 PRCR/70005453/[protected]/[protected] DR 500.00(INR) But above mentioned amounts neither return in bank accounts nor credited to my mobikwik walled a reply was send to my for my previous complaits that you money will be retun to your bank account within 7-21 working days and sorry to write you that it has been 25 days over no such payment were retun to me. kindly look into the matter otherwise i shall file a legal suit against your company for poor responces. Devbrat Pandey CA.(Finlist)

Sir/madam नमस्ते। मैंने 3950/- का बिजली बिल का भुगतान किया था 4 दिन हो गया है पर छत्तीसगाडी राज्य बिजली पेमेंट नहीं हुआ है मेरा निवेदन है की बिजली का भुगतान कर दीजिये।। प्लीज मेरी मदद कीजिये

Dear sir, With reference to above subject I would like to state that my wallet with user id 009.[protected]@gmail.com has been blocked by company second time and the amount of rs. 155 deducted but for the same I didnt get refund or recharge. Here I request you to look into the matter and do the needful in near time. Thanking you.

I have made an online payment of INR 94.0 with Transaction ID [protected] towards ZAAK EPAYMENT SERVICES PVT LTD from ICici bank Account on Mar, 24, 2015 at 11:42 for recharge of reliance mobile No [protected] but transaction is not successful, and amount Rs 94/- is debited in my account. kindly same may rectify and refund the amount to my a/c Regards keshav dev [protected]

Hi.We have done multiple purchase on shopclue on 29th march using mobikwik wallet from 1pm - 7pm. Whenever we were paying for an order, mobikwik was showing we will get 100% cash back upto max 100/- for each order. So, I went ahead and placed multiple orders till 7pm and earned cash back. But on next day on 30th March, mobikwik deducted ~2200/- from my account ([protected]@gmail.com) and 1500/- from my wife account ([protected]@yahoo.com), and sent an "OOPS" email that there was a "Technical Glitch" due to which we were getting cash back before 6pm too, and actual offer was from 6pm-7pm transactions. Now, HOW THEY CAN DEDUCT MONEY FROM A MONEY WALLET WITHOUT MY PREMISSION. If I am not wrong, PSS Act2007 says money cannot be deducted without user premission. Second, if there was a technical glitch then why should I pay for their mistake. I have lost 2200/- + 1500/-=3700/- due to this. I would like to point out that we have the invoice for all the items and all the invoices generated from mobikwik website saying that the money has been refunded in my account. MK have no legal right or standing in which MK can make a mockery of a consumer and use my hard earned money as per mobikwik will and wishes. This is a mistake with mobikwik campaign, MK promotion scheme, MK people and hence MK can?t just ?OOPs? it away and take back my money. This is unethical. And we will drag MK to the consumer court for the same. Who is MK to sweeten it by 10% or 5%. Take this penny away and refund our entire amount. This is not a banana republic and we are not uneducated consumers who can be taken for a ride. MK should accept mistake and pay up for it. MK should know the power of media and let me completely assure MK that my frnz n I will leave no stone un turned in approaching them. on 30th march 2015 I have contacted their customer care and they came back saying its a technical glitch and they are sorry for that but they did not refund my money. Why should one end user like me has to pay for their mistake. If there was no 100rs cahsback offer, why we should do shopping. But they made us fool by first giving cashback and then taking back. Any wallet company cannot deduct money without our permission. It was not just us but many people have lost their money.Since its a small amount for them, they might be thinking no one would care to complain. Please look into this issue. I already raised 3 tickets, sent email to their nodal officer, written on facebook and twitter..But everytime same copy paste answer of "Technical glitch"..Why they are not getting that if there was no 100% cashback offer, then why should we place multiple order. And why we should pay for their mistake. They might come back to you too that this was a technical glitch. If so, then pleae help me to file a case in consumer court against Mobikwik. We will not let mobikwik run away with our money, period. Also I tried to contact RBI, but RBI is saying they dont govern mobikwik, while on mobikwik "About" website page, it is clearly written that they got licence from RBI and operate under RBI guidlines. So even RBI refused to intervene. Really disappointed. Waiting for positive reply. Thanks in advance.

Sir Pls solve my problem to refund my 396.00 rs as debited from my account. But not put in my wallet.debited date 8/3/2015 =196 and 4/4/2016=198 Total=396 Its very shocked to me when i check my a/c statement detail and message detail.i send snap shot of these as a proof. Pls refund it as soon as possible.i use my money according to my need not mobikwik. Thanks®ards Swaroop Kumar

Sir[protected] i made a transaction from mobikwik to snapdeal but transation is successfull in mobikwik but failed in snapdeal bu my money Rs2549 debited till now not reversed mobikwik not replying so please help me Mobikwik order id-CCACB2ALI151 Snapdeal complaint number[protected]

sir this is shabbir from nellore district, andhra pradesh [protected] morning un konwn person called me and he ask my atm no then he purchase 9999/- and 2020 /- amount through my atm but till know i dont know who is that person, so please provide that person name and address with purchase item POS[protected]/- pos[protected]/- www mobikwik com so please find it my mobile no is [protected] p.shabbir nellore

Mobikwik is a cheater... mobikwik.com gave an offer on shopclues called 100% cashback into wallet while purchasing on shopclues with a maximum of 100 INR they gave cashbacks on sunday but monday when we saw our wallet money, we came to know that they deducted 90% of wallet money(few from cashbacks n also the previous amount which we deposited earlier) they cheated customers.

mobikwik.com gave an offer called 100% cashback into wallet while purchasing on shopclues.com with a maximum of 100 INR they gave cashbacks on sunday but monday when we saw our wallet money, we came to know that they deducted 90% of wallet money(few from cashbacks n also the previous amount which we deposited earlier) simply tried to escape saying that they had faced a bug yet it is not at all mistake of customer, we need mobikwik to get all those amount to be given back along with fine for troubling customers its all about matter of thousands of customers who faced the same, they cheated customers

This is to inform you that on a call some person with mob no.[protected] fraudulently made two transactions of Rs.4000/- + 4000/- Total : 8000, on march 31, 2015; By convincing me that he is calling from online site WHAAKY for refunding my money. Please insist MOBIKWIK.COM to stop those two transactions from their end and refund the amount immediately in order to avoid any litigation with their company since the transactions has been happened through the site MOBIKWIK.COM By the SBI credit card ending with 8617 name of Nageswara Rao..

Dear Sir, I recharged my uninor number [protected] through mobikwik wallet [user id : - [protected]@hotmail.com] by rs 160 on 27 nov 2014 but the recharge was unsuccessful. I Complaint at mobikwik.com[TICKET #1635146 AND #1611023] and as the result of reply i got to know that my refund of 160 rupees has been done but still I do not got my refund of 160 rupees into my mobikwik wallet. I, therefore request you to keep my complaint in consideration, and refund my 160 rupees as soon as possible.

My Name is upender, i am from Ranchi Jharkhand, i have added some amount in my wallet and after some times i am getting message my wallet has been locked by Mobikwik, now i want to launch a complaint against mobikwik. so i requested to you kindly re-open my wallet otherwise i will take a serious action ASAP. Mobikwik Email Id- [protected]@outlook.com Thanks & Regards, Upender