Mobikwik Complaints & Reviews

This is regarding the transaction of Rs110.00 on 15-Mar-2015 at M/s MOBIKWIK NEW DELHI IND . I had recharge my Airtel prepaid number ([protected]) on 15th mar 2015 but not credit amount in my account. Kindly check and revert amount to my account. Regards, Mahesh

I paid on shopclues.com via MOBIKWIK WALLET. So I should get 10% cash back. I got a message on my mobile number that cash back has been added to my wallet, but the cash back hasn't been added to my wallet. My wallet balance remains zero. Is this the way you fool your Users??? And twice I paid through MOBIKWIK wallet, both time I got message on my number but cash back hasn't been added to my wallet. I want my cash back, that too for both transactions, as soon as possible.

Paid MTNL bill on 8th of April through Mobikwik and it has been 25 but still on their site it is unpaid As per MTNL they have not received the payment and as per mobikwik the payment was successful on 9th of april...what should i do... Last date is 29th for payment

Bipin Preet Singh is a fraud...Who cheats people, I have also affected...When I added 2000 by seeing a promotional offer of 10% back, The 10% did not add to my wallet rather showing there is some error in adding, when I mailed to them The next day they just block my account by showing some fraud reason that, there was some illegal operation has done with my wallet and again I raised tickets, still they do not reply anything. Its already 20 days has gone...This is not cheating or what...So guys Be aware of this fraud CEO and company both...

two fraudulent transactions of Rs.9999 and Rs.4999 done from SBI ATM card of RAJKUMAR, varanasi to www mobikwik com new delhi on 19 april 2015 after calls from mobile numbers[protected]rahul sharma) and[protected]ravi verma) representing as SBI employees extracted ATM card no. ending with digits ***************6444.

On 28th March 2015 i shop a mobile phone @ ebay and try to pay with my ICICI Netbanking via MOBIKWIK. That transaction was an unsuccessful one, But the amount Rs.563.10 debitted in my ICICI account. Then i complete the same order with my SBI Credit card. Then on 29th march 2015 i made a complaint to Mobikwik, they reply me, Namaste! Thank you for taking out time to write to us. We understand your concern o[censored]nsuccessful payment. The good news is that your Payment was successful so we have added the amount to your Mobikwik Wallet for you to keep enjoying our services. For now, we are sharing a summary of the payment update. Transaction details: [protected] 563.1 [protected]:57:57.0 PAYMENTSUCCESS success MobiKwik team deeply empathizes for not meeting your expectation and promise to keep serving you more efficiently every time you use us. Thank you for choosing MobiKwik. Regards MobiKwik Team "We take pride in serving our valued customers" [protected]:53:42.0 Then i reply them about the failure transaction(ICICI) refund. They not answer me properly, again and again they give me the above same reply. Meantime i made a complaint at ICICI Bank cc also. They reply me, Dear Mr. Giridharan, We understand your concern. We tried to contact you on XXXXXX0204 on April 8, 2015 however we could not establish a contact. We would like to inform you that the payment you made on March 28, 2015 for Rs. 563.10 was successful. Hence, we request you to co-ordinate with the biller regarding the payment for further clarification. If the payment is not effected, we request you to forward a mail confirmation from the biller regarding the non receipt of the amount so that we can assist you further in this regard. If you have any further clarifications, you may contact us on our Customer Care number with your STD code followed by 33667777. We look forward for your co-operation to serve you better. Sincerely, Shaik Sabiha Sultana, Customer Service Officer ICICI Bank Limited Now i need my ICICI Money Rs.563.10/-back. Nobody give me clear reply. Kindly look forward to the concern department. Thank you.

Dear sir, My mobikwik wallet has been blocked by company since 10 days. I wrote about the matter for 3 times but no response given by them. My user id is 009.[protected]@gmail.com I have also claimed for refund of rs. 155. Please look into the matter. Thanking you.

Dear i have made two recharges 222*2 from Mobikwik and recharged failed and mobikwik team are claiming that payment has been made to airtel and airtel team respond with that such transaction not been made One side mobiwik team claimed that money has been transferred to airtel and other side Airtel team claimed none payment has been made. In between them my money has gone airtel tells to talk with mobikwik and same from mobikwik All document regarding this communication forwarding you along with this mail Let me know if anything can b done or its better you both communicate and respond me back abt the matter What I got at the loser end because I was the one fool from third party payment and online transaction lost my money, hence advising to choose party rather than their names and not get trapped into such fraud, just try to understand because its not about 222*2=444, if same tried for 1000 people its 444000 and if from crore it will be [protected]…see how simple and big kinda fraud it is….because people leave after getting none answer from either end and how they become so big….. Mobikwik Complaint For not recharged my cell and money deducted from account Your Support History Ticket #2248342 Resolved on[protected]:55:41.0 ME:i have recharges my no [protected] airtel telangana amt 222 two times but money deducted and i do not got. any response. i think money has been taken fraudly because two times at different means.cant understNd [protected]:48:00.0 Mobikwik:Namaste! Thank you for taking out time to write to us. We understand your concern of Recharge transaction. As a part of corrective measure, we have checked our system for transaction of Rs 222 twice which shows up successful at our end. We would suggest you to get in touch with the Operatorâ??s customer care for the same. Please use the Operator reference Id for further confirmation: [protected] and [protected] Thank you for choosing MobiKwik. Regards MobiKwik Team "We take pride in serving our valued customers" [protected]:55:41.0 Me Talked the same with the airtel operator but they told that such kinda transaction has not being requested from their end.and also told to stop such kind of third party payment.Hence please revert back the money [protected]:14:20.0 Mobikwik:Namaste! Thank you for taking out time to write to us. We understand your concern of Recharge transaction. As a part of corrective measure, we have checked our system for transaction of Rs 222 twice which shows up successful at our end. We would suggest you to get in touch with the Operatorâ??s customer care for the same. Please use the Operator reference Id for further confirmation: [protected] and [protected] Thank you for choosing MobiKwik. Regards MobiKwik Team "We take pride in serving our valued customers" [protected]:30:50.0 Me:Talked the same with the airtel operator but they told that such kinda transaction has not being requested from their end.and also told to stop such kind of third party payment.Hence please revert back the money Dear Amit Jha, This is in reference to your email dated 28/02/2015 regarding online recharge benefit not received for your airtel mobile [protected]. As the recharge was done through a third party website, we are unable to trace the details of the transaction. We request you to contact the respective support team to check on the transaction status. Usually, in case online transaction is not successful, the amount gets refunded to your bank/credit card account within 10 working days. Thank you for choosing airtel. Best Regards Uma Service Specialist airtel [protected]:01:15.0 Namaste! Mobikwik:Thank you for taking out time to write to us. We understand your concern of Recharge transaction. As a part of corrective measure, we have checked our system for transaction of Rs 222 twice which shows up successful at our end. We would suggest you to get in touch with the Operatorâ??s customer care for the same. Please use the Operator reference Id for further confirmation: [protected] and [protected] Thank you for choosing MobiKwik. Regards MobiKwik Team "We take pride in serving our valued customers" [protected]:30:34.0 Ticket #2249128 Resolved on[protected]:59:52.0 Me:Talked the same with the airtel operator but they told that such kinda transaction has not being requested from their end.and also told to stop such kind of third party payment.Hence please revert back the money Dear Amit Jha, This is in reference to your email dated 28/02/2015 regarding online recharge benefit not received for your airtel mobile [protected]. As the recharge was done through a third party website, we are unable to trace the details of the transaction. We request you to contact the respective support team to check on the transaction status. Usually, in case online transaction is not successful, the amount gets refunded to your bank/credit card account within 10 working days. Thank you for choosing airtel. Best Regards Uma Service Specialist airtel [protected]:01:00.0 MobiKwik Team Namaste! Thank you for taking out time to write to us As we are unable to find out your details, would request you to please elaborate your concern and provide the below mentioned details so that we can come up with the most appropriate resolution. -Transaction ID -Email Address -Mobile Number -Date & Amount Further, we request you to log in to your account and visit "transaction history" on "My account" page to get complete details regarding your transactions. Thank you for choosing MobiKwik. Regards MobiKwik Team "We take pride in serving our valued customers" [protected]:59:52.0 Airtel reply for this complaint This is in reference to your email dated 28/02/2015 regarding online recharge benefit not received for your airtel mobile [protected]. As the recharge was done through a third party website, we are unable to trace the details of the transaction. We request you to contact the respective support team to check on the transaction status. Usually, in case online transaction is not successful, the amount gets refunded to your bank/credit card account within 10 working days. Thank you for choosing airtel. Best Regards Uma Service Specialist airtel

Dear Sir; *I am recharged Rs.30 in my prepaid mobile number for [protected] at last week for mobikwik online recharge that network error. but amount debited in my account but not recharged my number, please amount for my amount.*

my self zafar ali. ur mobikwik com is still my my money in my a/c ten thousand rupees(10000) on 27/03/2015. i have complain in manigachhi police station that case no.109/2015 this is to much cheatingwith me. you also involve in this case ur pos no.[protected]. I addvertise ur company in news paper and new channels so ur company is doing cheating. kindly you imadatly return my money.otherwise you know i will pull in the court ur company

I wish to bring to your notice, a fraud transaction which took place yesterday, using my mother's debit card. She got a call from the number [protected]. The person claimed that he was calling from the SBI and that my mother's ATM card has been blocked. He asked for the debit card number and the one time password. As my mother does not have much knowledge about the internet banking process, she was easily duped, and gave off the debit card...

I used the below url for recharge to my mobile Docomo Number https://www.mobikwik.com/gateway It was emergency to recharge my mobile Amount got debited from my mobile but money is not recharged to my mobile its saved in the valet neither able to recharge nor i m able to get my money back pls do needful and place take action like these frauds who cheating others by online service its emergency to get amount stilll i dint got my recharged money pls do needful regards, Manjunath

Sir . mere pas [protected] is no se call aaya tha or meri card ki detel puchi our mere acount se 5000rs mobikwik acount me add kiye gye mere sath 5000₹ ka fraud huaa he .. Meri permission me bina mere sbi account se 5000₹ mobikwik me kisi account me add kiye gye he. txn# 80408. Mere state Bank of India me account he plzz help me...

I have made WEBIN[protected]-1 WEBIN[protected]-1 WEBIN[protected]-1 WEBIN[protected]-1 this four transactions on 6th april and didn't receive cash back for those. And WEBIN[protected]-1 this transaction on 12th april and didn't receive cash back for those. I filed a ticket on mobikwik, and they told me to wait for 48 hours, and after 48 hours, cash back was not received. Hence, I re-opened the ticket, which went unattended. I suspect that emails sent regarding cash back are automatically deleted. This is very cheap and disgusting.

my name is purusottam pradhan my atm falsh use and purchese mobikwik side. please help purchese product do't send [protected] this phone no. side. purchese date.11 aprril 2015. invoice no. txn#[protected] bill amount 2800.00 txn#[protected] bill amount 500.00 please help

I just did the recharge from my credit card for NTL taxi, through NTL apps but the payment got declined, and the amount was not refunded to me. On 9th apr 2015 there are three fraud transactions has been done within 15 mins, for Rs.15000/-, on that Rs9999 has be swiped by your mobikwik website only. I am really surprised how this is possible. If you are not responding to this mail, i will laugh a complaint in cyber crime. Expecting a immediate reply from your end.

I have added 1500 rupees through ICICI (account no:[protected] on 9 april 2015 at approx. 4 P.M., transaction id (VIN/WWW MOBIKWI/[protected]/0) ., balance is deducted from ICICI account but it is not added in mobikwik account. Kindly do the needful. Mobikwik id: [protected]@gmail.com mob no: [protected] Regards Rahul verma [protected], [protected]

This is to inform you that on a call some person fraudulently made Five transactions of Rs.500/- + 500/- + 400/- + 9000/- + 500/- Total : 10900, on April 7th, 2015; By convincing me that he is calling from Bihar for refunding my money. Please insist MOBIKWIK.COM to stop those Five transactions from their end and refund the amount immediately in order to avoid any litigation with their company since the transactions has been happened through the site MOBIKWIK.COM By the Andhrabank Debit card [protected] name of Sagar Dase..

Dear sir, With reference to above subject I would like to state that recently I recharged some topups and stvs so please check them and refund as earl as posible details below 1. amount : 50 ph: [protected] Id : [protected] on: wed apr 08. 9:18 2. 1. amount : 59 ph: [protected] Id : [protected] on: wed apr 07. 10:115 1. amount : 100 ph: [protected] Id : [protected] on: tue apr 07. 10:17 1. amount : 50 ph: [protected] Id : [protected] on: tue apr 07. 10:15 1. amount : 29 ph: [protected] Id : [protected] on: tue apr 07. 10:17

dear sir, i am dr shyamal pramanik from kolkata. today morning some unknown person had purched something using my SBI debit card through net banking. the transaction id is 703251. a masdage has been delivered in my mobile by writing; " Thank you for using your SBI Debit card 622xx3440 for a purchase worth Rs 10000/- on POS www mobikwik comat www MOBIKWIK COM txn# 703251. i just want to know the delivery address of the product purched by my SBI Debit card with the transaction ID 703251. please let me know the address as soon as possible. Thanks & Regards Dr Shyamal Pramanik kolkata-700103 Mob- [protected]