Mobikwik Complaints & Reviews

Address: Nagpur, Maharashtra

Hey there my mobikwik account was blocked..! It said in order to reactivate it I have to send mail to their team. I almost everyday send mail for reactivation of my account.. but got no reply from their side..! Registered mail id: hmaheshwari.[protected]@gmail.com

Aug 14, 2020

Complaint marked as Resolved

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H

hariom sindoli

from Gurgaon, Haryana

Dec 16, 2014

sir i maild before some days and according to your reply i was login
from same no. On two accounts and accourding your suggetion i chane
other account primary nomber...but i am unable to login still ...so
please actinve my account...i have 171 rupee in it...it is my
original account so please unblock it...thankyou
my details...
user id- [protected]@gmail.com
balance- 171
block date - 11oct 2014...at 9:27:39PM

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Y

YIS

from Kolkata, West Bengal

Dec 16, 2014

Hey my mobikwik wallet having balance Rs 509 gets blocked of without any reason and I try to reactivate my mobikwik wallet and send emails to mobikwik many a times but i havent got any reply or emails from their customer support side. my number is [protected] and email id is [protected]@gmail.com.

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H

hariom sindoli

from Gurgaon, Haryana

Dec 16, 2014

sir i maild before some days and according to your reply i was login
from same no. On two accounts and accourding your suggetion i chane
other account primary nomber...but i am unable to login still ...so
please actinve my account...i have 171 rupee in it...it is my
original account so please unblock it...thankyou
my details...
user id- [protected]@gmail.com
balance- 171
block date - 11oct 2014...at 9:27:39PM

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V

vikeam khengar

from Mumbai, Maharashtra

Mar 9, 2015

My wallet is locked please re activate of my account
E-mail id- [protected]@yahoo.in
mobile no- [protected]

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R

Rksksyp

from Raipur, Chhattisgarh

May 24, 2015

rks.[protected]@gmail.com
these is my personal moikwik account some day used then my account is blocked so please i request that re-activate my wallet account of mobikwik

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S

sandipani

from Delhi, Delhi

May 27, 2016

account debited 582 rupees to snapdeal.com

my account debited 582 rupees to transation to snapdeal.com through mobikwik wallet but they didnot got money. but my payment successful. where is my money. how can receive my money.

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N

niku1

from Firozpur, Punjab

Jun 13, 2016

not load

I have not load my Mobikwik and detected from my Acc [protected] Punjab national bank Rs10.

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Address: Coimbatore, Tamil Nadu

Your side i have the more problem please refund the amount Rs.1120 in this amount splited in 2 account ([protected]@gmail.com (Rs.1000) & [protected]@gmail.com (Rs.120)) and i cannot sign in the secod abpras... this account please ans. and i need your customer service no.in refund in my bank acc. thank u

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Address: Durg, Chhattisgarh

Sir, I had recharge my mobile no [protected] on 23.10.2014 Transaction Ref no.IGU4447175 for Rs.120/-and recharge on 23.10.2014 for Rs.205/- with Transaction Ref no. IGU4447175. But the recharge is not succuseful. Pse kindly considered the case...

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Oct 23, 2014

Updated by Balaji560 Sir, I had recharge my mobile no [protected] on
23.10.2014 Transaction Ref no.IGU4447175 for Rs.205/-and recharge on
23.10.2014 for Rs.205/- with Transaction Ref no. IGU4447175. But the
recharge is not succuseful. Pse kindly considered the case...

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Address: Mumbai City, Maharashtra

The payment made by me towards Reliance Energy, Mumbai bill for account no.[protected] : cycle no. 24 for the Bill dtd. 16.09.2014 for an amount of Rs.4210 was debited from my saving account of State Bank Of India, pedder road mumbai branch, has not been added by mobikwik till date. pl. make the payment immidiately & contact me immidiately on my mobile no. [protected] & email address mukund.[protected]@rediffmail.com. Thanking you, Yours faithfully, Mukund Puranik, mumbai.

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Address: Gurgaon, Haryana

I deposited Rs.6800/- with Mobikwik on 22.10.14. I created a ticket online, however i have not received any response from them.I have requested Mobikwik to refund my Rs.6800/- Their Mob No-[protected] is not available as there is a message that this number is discontinued. Please call me +91-[protected] Thanks My Mobiwik Registered Email : sagar.[protected]@gmail.com

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Address: Pune, Maharashtra

TICKET #1390907 TICKET #1367683 How many days you need to reply or resolve above ticket.I have all record k . If you can not resolve any issue then why you come up with any offer - like pay using wallet and get discount etc .. First you should hire resource who can reply and can understand the value of customer. We are not having much time as you have.

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Address: New Delhi, Delhi

Hi team I have made a payment of 1064 for my Landline bill. The amount get deducted from my account however my merchant has not yet received this. Payment was made on 17/10/2014. Account ID : [protected]@gmail.com Registered Mobile no : [protected] Kindly look into this. I have raised two tickets but haven’t received any response from you side. Ticket #1408732 Ticket #1411468

Aug 14, 2020

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Address: Visakhapatnam, Andhra Pradesh

the transaction is done but my wallet didn't update...kindly update my wallet amount email id : sarithaprasadi.[protected]@gmail.com Transaction done using State Bank Internet Banking. Transaction Ref No : IG00CGTNY2 for Rs.248.0 on 21/10/2014 10:11:26 please hereby I kindly request you to update my wallet as soon as possible

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Dear sir on 30/09/2014 at 13:02:40 I had done a payment to EBAY.IN through mobikwik.com of Rs 9590 at that it was shows your payment was success. But no payment will be pay to EBAY.IN therefore I have not make a successful purchase from EBAY.IN. My register id in mobikwik.com is [protected]@gmail.com my transaction id is : AMBK[protected] my email id is [protected]@gmail.com contact no is [protected]. my complain ticket no is #1301118 (complained on 1/10/2014 at 13:04:00) but my complained no resolved so kindly help me and suggest what I will do for refund...

Aug 14, 2020

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Address: Chennai, Tamil Nadu

Hi, I created the mobikwik account and charged with Rs. 150. On the special offer I got another Rs. 150. My total available balance in wallet was Rs. 300/-. When I tried to use it, I got the message saying my account has been de-activated by payment gateway and send a mail to "[protected]@mobikwik.com" to re-activate the account. I sent almost daily a mail to that mentioned email id but so far I didnt get any response nor my account is activated. My...

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Address: Pune, Maharashtra

Hi, I have purchased some stuff from Nykaa using mobikwik wallet and did not received 10% cashback. Mobikwik has mentioned on website that if payment is made using mobikwik wallet then customer will get 10% cashback . All time We do need to do follow up with mobikwik regarding cashback. Worst customer care service . They never do maintain transaction . 12/10/2014 08:37:55 hours Wallet Debit to Nykaa via walletapi Transaction Id [protected] debit 1675.0 12/10/2014 08:11:10 hours Wallet Debit to Nykaa via walletapi Transaction Id [protected] debit 1259.31 Invoice

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J

Jay Adam

from Mumbai, Maharashtra

Mar 17, 2015

Hello,
I have added 50 rs using coupan code MA7NWGU2 which i got in holi offers. i had contact them with ticket no 2278506. after some day they replied me with "We understand that you were not able to redeem the Coupon code. Please be informed that you are going to get the Credit for the same within next 24-48 hours from now.". but still not cashback.

Can you please help me ??

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H

hypapp

Jun 2, 2015

I have purchased a footwear from Myntra.com it costs around 3200 rs.But if we pay the amount through the MobiKwik wallet we will get 15% cashback which i did not receivve fully.I received only 200rs in place of 480rs for the transaction which i made through MobiKwik wallet.

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H

hypapp

Jun 2, 2015

I have purchased a footwear from Myntra.com it costs around 3200 rs.But if we pay the amount through the MobiKwik wallet we will get 15% cashback which i did not receivve fully.I received only 200rs in place of 480rs for the transaction which i made through MobiKwik wallet.

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N

Nyshu76

from Ambahta, Uttar Pradesh

Jun 11, 2015

I have made payment through mobikwik wallet on 31 may 2015, on Myntra shopping and there it was mentioned that you will get 15%casback, bit I didn't get cash back even after 12 days . should I go further or you can resolve my problem soon as possible.

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N

naveen194470

May 27, 2016

refunded on my money

I have made one top up recharge using on 4 march 2015.but it still not recharged.lost money is 170rs.plz do the needful.transaction number is[protected]...

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K

kanacbecin

from Delhi, Delhi

May 27, 2016

recharge not done but balance debit

mane 31/12/2014 ko 500 ka recharge keya [protected] but huva nahe or mere acc se balance cut gaya so pleas credit my refund my acc

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N

nik234

from Gurgaon, Haryana

Jun 9, 2016

i cant recharge my no.

i have balance in ma wallet, & i am not able to recharge ma no. i just want back ma money

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S

Saikumar Devasani

from Hyderabad, Telangana

Jun 13, 2016

RE-ACTIVATION OF MY ACCOUNT

My mobikwik account is locked. Please reactivate my account My e-mail I'd is [protected]@gmail.com My Mobile number is [protected]

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Dera sir, I had paid my airtel mobile bill no. [protected] of Rs.726 on dated 10/10/2014 and it is not yet paid but the amount is deducted from my account.the transaction id no. is [protected]. so it is my request to you please register my complaint and take some necessary action in this matter.Ishall be highly thankful to you for this. Thanks and Regards krishen Mohan [protected]

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Address: Kolkata, West Bengal

I tried to do a recharge of 249 on [protected] through Mobikwik the money got debited this happened on 09/10/2014. I complained about it to mobikwik help center writing this:- TICKET #1352079Resolved on[protected]:21:07.0 Order ID - [protected] Amount - 249 Email - [protected]@gmail.com Phone - [protected] I was trying to do a recharge of 249 on [protected] on this number but the recharge din't go through and it came that...

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Address: Kolkata, West Bengal

I MADE A RECHARGE OF RS 200 ON 17/10/2014 ON AIRTEL NO.[protected] BY MOBIKWIK(REGISTERED EMAIL [protected]@gmail.com and Registered mobile no.[protected]) USED MY WALLET BALANCE OF Rs 200 BUT NO RECHARGE PROCESSED ON MY NUMBER BUT MONEY FROM MY WALLET DEDUCTED . THEY ARE ALSO NOT RESPONDING TO ANY COMPLAINT RAISED BY ME ON THEIR WEBSITE. KINDLY DO THE NEEDFUL AND REFUND MY MONEY BACK

Complaint marked as Resolved

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Hello.. I've registered with phone number [protected]..yesterday at about 6pm I've ordered a non veg double combo pizza from Dominos worth rs 424..I've paid the amount with my mobikwik account wallet.. It took the due amount from my wallet.. But the dominos order wasn't placed.. I've called the dominos shop from which the delivery was to be done.. They made me sure that no order was placed.. Even I've got a sms from mobikwik after paying the amount.. It says- ' Dear User, MobiKwik Tranx Alert Type: Debit Amnt: Rs 424.00 Merchant: DOMINOS Status: Success New Wallet Balance:Rs 0 Orderid:AMBK[protected]' Kindly look into the matter and fix this issue to refill my wallet with the same amount.. Thanks.. Suman ghosh Mail [protected]@yahoo.co.in suman.[protected]@gmail.com Phone nunber - [protected]

Aug 14, 2020

Complaint marked as Resolved

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P

prahulp

from Thiruvananthapuram, Kerala

Oct 28, 2014

i am prahul i am sending my money in docomo posipad plan that cash will not get docomo office that cash will reback pls...this much many will cut in my account 3182 tranx ref[protected]

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P

prahulp

from Thiruvananthapuram, Kerala

Oct 28, 2014

pls give me my money back its urgent

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M

Mika Gupta

from Moga, Punjab

Nov 16, 2014

I am not receive my cash back

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A

Ashish J

from Delhi, Delhi

Feb 17, 2015

I am giving the details of the issue. I have registered two complaints
with mobikwik, the details are given below. I have not received any
response from them.
Ticket #2083150
Transaction Id [protected] Recharge [protected]( Airtel DTH) was done
for Rs 299 under the scheme of Rs 100 cashback for Delhi NCR Region.
Cashback was promised to be credited by 31 december'2014. Till date Rs
100 have not been credited back. Kindly arrange for cashback urgently.
Thanks Ashish Jain [protected]
Ticket #2053903

Airtel dth no [protected] was recharged with rs 299 on 23/12/2014 under
the scheme of Rs 100 Cashback. Cashback was promised to be credited by
31st December'14. Cashback has not been credited till today. Kindly
credit it immediately. Regards Ashish Jain [protected]

Mobikwik has not replied to the tickets raised. I have also written a
number of mails to them but to no avail.
If possible kindly arrange for redressal of the issues.

Thanks
Ashish Jain

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S

shivamgarg

from Delhi, Delhi

Apr 8, 2015

I have not recive cash back money
Nd i recharge 150 with promo code LOOT150

SO I DIDNT back money

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G

gggbhnk

Jun 17, 2015

Sir mera 500 rs cash back nahi aaya plz help me mera no [protected] email [protected]@gmail.com plz cash back

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P

PEMMU RAGHUNATH

from Srinagar, Jammu and Kashmir

May 24, 2016

Dedect my Debit card

Dear sir Unauthorised person used my Dedit card on 24 Mar 2015 worth Rs 9990/- POS www.mobikwik.com txn# 664452.Please return my money as soon as possible.

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P

purushothama sharma

from Lucknow, Uttar Pradesh

May 27, 2016

fake transaction regarding

Rs 9980/- dated[protected]time 13.20pm fake transaction done by your employee fro my HDFC credit card. Pl stop the transaction. MOBIKWIK35456. I you want details pl contact me on this no [protected] M.Purushothamam sharma

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B

Balaram Kumar

from Bengaluru, Karnataka

Jun 9, 2016

Forgot my password

I am Balaram Kumar, I have mobikwiki account, I have 10000 in mobikwiki wallet, But I have login problem, so Please help me,

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M

maheah kumar

Jun 10, 2016

reactivation

Sir please please Re activation my wallet ac Id- [protected]@gmail.com Mob.[protected]

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H

Harsh Sharm

Jun 13, 2016

deduction of amount

Hi. Mobi. I added amount in wallet from my. Net banking but not crediting in BSES account .. unfortunately I dont receive my two transactions of rupess 100 .. plz refund the amount

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P

pratap389

Jun 14, 2016

balance debited from bank but not credit to my mobikwik account

I added 700rs using ICICI DEBITED CARD . BUT I GOT DEBIT from bank not Got to mobikik account so pls do faver My mobile and mobkik number is [protected]

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 14, 2016

Dear Customer (pratap389),

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Pune, Maharashtra

I wanted to pay for my shopping and therefore I recharged for Rs. 6290/-. I got message that tranaction is declined in Mobikwik but I received SMS from Bank that the transaction is successful. Still that amount is not credited into my account and I sent emails but no one is responding. I will wait for few more hours and then I will file complaint in consumer court. I will also update here the next scene and I know very well how to deal with these kind of scams.

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Address: New Delhi, Delhi

I tried to recharge my mobile with 92 Rs special recharge using mobikwik. My money went to Mobikwik wallet and it is not recharging my mobile. Again and again error: "Sorry! Recharge/Bill Payment Failed, Please Re-Try". Even you number :[protected] DELHI is not working no one is picking up. Continuously music is going on on the phone. Please return my money or recharge my mobile else it is assumed that you are a fake site.

Aug 14, 2020

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Address: New Delhi, Delhi

Hello Sir, I am not Intersted Mobikwik Site... So, please give me refund wallet Money to Bank Account... My Details.. My Name:- Rajneesh kumar Mob no.[protected] Email Id:- [protected]@gmail.com A/c no.:- [protected] IFSC Code :- CORP0000549 MICR Code :[protected] Bank name :- Corporation bank, Branch :- Gujranwala Town, New Delhi So, Please refund my money and take the action on this matter. ... plz reply fast...

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Address: New Delhi, Delhi

I tried to add Rs. 6950.00 to my Mobikwik Account. The payment was deducted from my bank account and its not reflected in Mobikwik Wallet. I was asked to send scanned copy of my Identity. Even after sending the document i didn't get any reply from them. I posted on their facebook page and sent multiple emails. They dint reply to my complaint. I want the money back.I just saw many similar complaints lodged here. Please treat this seriously. Email: [protected]@gmail.com Contact No.: [protected]

Complaint marked as Resolved

They finally replied back on facebook and the amount was credited to my mobikwik wallet and i made my payment to ebay and successfully received a discount of 15% flat.

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Oct 17, 2014

Updated by Wadhwamit Email id. Correction: [protected]@gmail.com

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Address: Mumbai City, Maharashtra

I richa shah from mumbai it is request to you please stop below mention transaction because this transaction actuly not done by me some person use my this card so pleplease stop this transaction Time 9.53.53 pm ist Marchant name www.mobikwik.com Rs 2100 Time 9.57.25 pm ist Marchant name www.mobikwik.com Rs 2000 Time 9.58.24 pm ist Marchant name www.mobikwik.com Rs 3000 Time 9.59.37 pm ist Marchant name www.mobikwik.com Rs 2000 Time 9.53.53 pm ist Marchant name www.mobikwik.com Rs 2000

Mobikwik Complaints & Reviews

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Mobikwik reviews & complaints page 336

Account Reactivation

account debited 582 rupees to snapdeal.com

not load

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Refund of Wallet Amount

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recharge is not succuseful

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non addition of payment made

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amount deducted from card but now showing in my Wallet

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Response on cashback

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Bill Payment issue

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transaction complete but wallet not updated

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refund my money

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Reactivation of my mobikwik account

Cashback

refunded on my money

recharge not done but balance debit

i cant recharge my no.

RE-ACTIVATION OF MY ACCOUNT

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regarding bill payment not done

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Money Debited but no recharge done.

BALANCE DEDUCTED FROM MY MOBIKWIK WALLET Rs200 BUT RECHARGE NOT RECEIVED

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Cash back

Dedect my Debit card

fake transaction regarding

Forgot my password

reactivation

deduction of amount

balance debited from bank but not credit to my mobikwik account

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Amount not credited into my account

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recharge failure-fake site

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Money refund

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money debited from bank but not credited to wallet

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yesterday 16.10.14 fraud transaction done by my credit card

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