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Mobikwik Complaints & Reviews

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Updated: Aug 30, 2026
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Mobikwik reviews & complaints page 336

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M
Murali Ravi
from Bengaluru, Karnataka
Oct 30, 2014
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Address: Bangalore, Karnataka

Dear Sir & Madam, Please Refund my Amount kotak Mahindra banking Of RS: 257 + 257 = 514 my credit card Details Below i am not receiving the amount please refund . Already 21 Days Over Please Refund my Amount Today 21 Days Your Details Below Thanks & Regards, Murali.R [protected] On Mon, Oct 27, 2014 at 10:27 AM, Murali Ravi wrote: Dear mobikwik, Please Find the below Details Of my refund Many RS: 257 + 257 = 514 As for my credit card Details Below i am not receiving the amount please refund . Inline image 3 Thanks & Regards, Murali.R [protected] [protected] Forwarded message[protected] From: Murali Ravi Date: Wed, Oct 8, 2014 at 3:39 PM Subject: Refund Many RS: 257 /- To: [protected]@mobikwik.com, Nikhil Narang Dear Mobikwik, Please Find the below Details Of my refund Many RS: 257 /- Thanks Murali.R [protected][protected][protected][protected][protected][protected]- Dear User, Namaste! As per the request received for refunding Wallet / Payment amount of INR 257.0 ; I have reversed the amount back to the same Bank Account/Card. For the reversal to reflect in your account/card statement it may take 7-21 working days (from the date of refund). Just to inform you that this is a standard bank process and may vary from bank to bank. For any further update on the reversal, I suggest you to please get in touch with your issuing bank. Thank you for using our services. With you, Your Happiness Officer Mobikwik.com http://about.me/mobikwikpals
Mobikwik customer support has been notified about the posted complaint.
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    Rohan Damodar
    from Chennai, Tamil Nadu
    Oct 30, 2014
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    Address: Mumbai City, Maharashtra

    This website is a fraud website. It claims to be a e-wallet but the amount transferred doesn't get updated also the recharge done through this website is never successful. I came to know about this after my recharge failed and I found many complaints over the web on this site. Serious action has to be taken on these fraudsters before they do further damage.
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      A
      ashwinparikh
      from Vadodara, Gujarat
      Oct 30, 2014
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      Address: Vadodara, Gujarat

      Dear Sir, I've paid my idea post paid bill of Rs.456/- on 26.09.14 of transaction id [protected] & the same amount be debited from my bank statement. But still the amount is not get by idea, hence my outgoing calls debarred. I kindly request you to solve the matter & informed me. Ashwin Parikh
      Mobikwik customer support has been notified about the posted complaint.
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        M
        mid11
        from Delhi, Delhi
        Oct 30, 2014
        Resolved
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        Resolved

        Address: New Delhi, Delhi

        i have made my online landline bill payment of mtnl delhi from mobikwik wallet.. an amount of rs 899 has been deducted from my wallet and the transaction id is [protected].. but bill payment was unsuccessful..i have to get it done by other means.. i have submitted also submitted 3 tickets on mobikwik regarding this but still got no response. and now i want my money back..
        Aug 14, 2020
        Complaint marked as Resolved 
        Mobikwik customer support has been notified about the posted complaint.
        BRO I HAVE ALSO FACED SAME PROBLEM, CALL MOBIKWIK COUSTMER CARE NUMBER [protected], I HOPE YOU WILL GET YOUR MONEY BACK
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          K
          kiran_hitman
          from Andippatti, Tamil Nadu
          Oct 29, 2014
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          Address: Bangalore, Karnataka

          Hello team. Referring to ticket Nos 1448202, 1452171 & 1456365. Please close my account registered under [protected]@gmail.com and mobile number [protected], please refund the wallet money of 2564.65 to my syndicate bank account no [protected]. It is very unprofessional for website which handles high transaction not to have a toll free customer care line. Please respond ASAP. Thanks & regards, Kiran
          Mobikwik customer support has been notified about the posted complaint.
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            S
            sgsits19
            from Delhi, Delhi
            Oct 29, 2014
            Resolved
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            Resolved

            Address: Indore, Madhya Pradesh

            on[protected]:16pm I tried to purchase a product Item No: [protected] from ebay.in . For payment I preferred netabnking MOBIKWIK as gateway. I did netbanking and an amount of Rs. 5899.15/- deducted from myobcI a/c, but transaction got failed due to some error. Transaction ID is[protected] TRANSFER TO [protected] AVENUES INDIA PRIVATE. I wrote complaint to MOBIKWIK, AVENUES INDIA PRIVATE and ebay.in. Avenues India replied me that they has successfully completed the transaction and the amount send it to MOBIKWIK on[protected] itself. MOBIKWIK customer care replied me that I had successfully made the transaction and there is no problem with their side. But In my MOBIKWIK transaction history there is no such transaction on[protected] and wallet balance not get updated. Please verify my attached details and take necessary action to refund Rs. 5899.15/- to my obc a/c.
            Aug 14, 2020
            Complaint marked as Resolved 
            Mobikwik customer support has been notified about the posted complaint.
            While paying Rs.611.82 to a merchant I choose mobikwik wallet, but there is only Rs.60 in my wallet so I add rest amount of Rs.551.82 in my wallet. The amount is successfully debited from my SBI account but is neither paid to merchant nor added in my mobikwik wallet. I created 2 tickets on the mobikwik site but they doesn't reply me. Please Refund my Rs.551.82.
            Email Id:- [protected]@gmail.com
            Dear Team,
            My account on mobikwik is [protected]@gmail.com on mobiwik with mobile number [protected]. On 12th mach i qas buying something from ebay and choose the option to pay from mobikwik wallet. I had add rupees 142 on my mobikwik wallet through icici net banking but the page got refreshed and error occoured and the amount has been deducted from my account. Again i made the payment though icici dwbit card it was successful. Today when i check with icici customer care support they said the payment was successful both the time . They have given me the refrence number - ZP14C0EC95E94 .
            I tried to recharge my phone 2 times on 1st June 2015 at 11:45pm and got message "Dear Customer, your request could not be processed. Please Try again.We regret to inconvenience. Thank you Reliance". My amount Rs 57 two times (Total Rs. 114) has been deducted from mobikwik wallet. Now they are refusing to refund and saying to contact Operator. I contacted operator, they says, deducted money will be back in that account from where it is deducted. I forward that message to Mobikwik but now not getting any response

            Mobikwik Transaction ID [protected]
            Mobikwik Transaction ID [protected]

            Attachment is the email reference received from operator

            reactivation

            sir mera id lolock ho gsya h jo rajiter hh plese open thiss wallet [protected]@gmail.com.momobile n.[protected] Please reactivat this i thakfuly fourvou.

            re-activation my account

            Sir my mobikwik wallet account is locked my amount is in my account so please kindly re-activation my account my account [protected]@gmail.com my phone no.[protected], so please kindly re-activation my wallet account, thanking you sir,

            BLOCK MY ID

            FROM 29/03/2014 MY ID HAS BLOCKED SO PLZ SIR RE OPEN MY ID. AROUND 900 RS IN MY ID

            NOT REFUND FROM MOBIKWIK

            PLZ REFUND MY MOBNYE RS-255/-, PLS REFUND, PLZ CALL ME THIS NO-[protected]
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              A
              anuonline
              from Kochi, Kerala
              Oct 29, 2014
              Resolved
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              Address: Ernakulam, Kerala

              On[protected]:38pm I tried to purchase a product (Item No:[protected] from ebay.in . For payment I preferred Cash card MOBIKWIK as gateway. I did netbanking and an amount of Rs. 6321.50/- deducted from my SBI a/c, but transaction got failed due to some error. Transaction ID is CCABJ2BQP692IG00CNQVO6 TRANSFER TO [protected] AVENUES INDIA PRIVATE. I wrote complaint to MOBIKWIK, AVENUES INDIA PRIVATE and ebay.in. Avenues India replied me that they has successfully completed the transaction and the amount send it to MOBIKWIK on[protected] itself. MOBIKWIK customer care replied me that I had successfully made the transaction and there is no problem with their side. But In my MOBIKWIK transaction history there is no such transaction on[protected] and wallet balance not get updated. Ebay.in forwarded the copmlaint to ther Paisa pay team and so far no action has been taken. After failing transaction on[protected] i again tried the same transaction on[protected] by adding Rs.6500/- to MOBIKWIK wallet from my father's SBI Bank a/c through Debit card transaction (attaching ATM mini statement) and I successfully purchased the same product from ebay.in for an amount of Rs. 6621.50 which is clearly shown in the MOBIKWIK transacton history. I reopened the complaint and asked them to check the transaction on[protected] once again. But they were not replying. Please verify my attached details and take necessary action to refund Rs. 6321.50/- to my SBI a/c.
              Complaint marked as Resolved 
              After 12 days by sending 5 complaints regarding this issue finally they refunded the money to my wallet not to Bank a/c.
              Mobikwik customer support has been notified about the posted complaint.
              Nov 04, 2014
              Updated by anuonline
              Reference id given by AVENUES INDIA PVT LTD is [protected] and Ebay.in replied me that the payment has been rejected by the gateway so order is not get confirmed and the money is with Mobikwik.com, and the reference id is AMBK[protected]. Both these reference id's are not in my transaction history and i think the history is not get updated.
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                B
                Balagovindan
                from Malappuram, Kerala
                Oct 28, 2014
                Resolved
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                Address: Thrissur, Kerala

                Sir, I have used https://www.mobikwik.com/ to recharge my idea net setter, as per details given below. Please note the details: Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Thu Oct 23 12:59:44 IST 2014 Transaction Amount Rs. 249.0 Wallet Balance Rs. 249 Wallet Type Semi Closed But unfortunately, this amount has deducted from credit card and not net setter has not charged till date. I have tried their Delhi office to lodge complaint and speak to someone, but i got the information that customer care service has stopped. They can be contacted through mail only. Hence i sent mail on 23/10/2014 and unable to solve this issue. Kindly help to get my payment back ASAP. Regards Balagovindan K [protected]
                Aug 14, 2020
                Complaint marked as Resolved 
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                  A
                  anu$#123456
                  from New Delhi, Delhi
                  Oct 28, 2014
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                  Resolved

                  Address: New Delhi, Delhi

                  Hi There, I made MTNL recharge of Rs5000 which was not successful. However amount was deducted and still not refunded. I request that the amount of Rs 5000 be refunded ASAP. Details are as under- Unsuccessful Recharge BIL/[protected]/mtnl/4067_ZP14954C13 Amount INR5000 ca.anuragpandey.[protected]@gmail.com [protected] Anurag Pandey [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Mobikwik customer support has been notified about the posted complaint.
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                    S
                    sid02
                    from Boisar, Maharashtra
                    Oct 26, 2014
                    Resolved
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                    Resolved

                    I made following payment to Shopclue using mobikwik under 20% cashback offer. 26/10/2014 23:20:58 hours Wallet Debit to shopclues Transaction Id 24852429 debit 484.0. I received an email confirming Rs 97 cashback (You've received cash back of Rs. 97.0 for the transaction: 24852429. Please click http://bit.ly/1nHpQro to confirm), but upon clicking the link, i m getting here is an error while processing the cashback. Reason for Failure/Success No Cashback applicable for merchant. Kindly process my cash back asap. Also I made an recharge of rs 50 upon receiving an promo code of EnterMobi to get 50 cashback. that is also not working. Kindly resolve my issue asap. sid.sharma.02.[protected]@gmail.com mob.:[protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Mobikwik customer support has been notified about the posted complaint.
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                      M
                      mukund puranik
                      from Mumbai, Maharashtra
                      Oct 26, 2014
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra

                      Dear sir, I am in receipt of phone call from Suhas of your forum today morning @ about 8.30 am towards my complaints dtd.22nd & 24th Oct. 2014 for non addition my payment of Rs. 4210.0 of Reliance Energy Mumbai Bill payment : Bill dtd.16.09.2014 which was debited on 21.09.2014 by Mobikwik from my saving a\c no. [protected] of SBI Pedder Mumbai Branch. Subsequently I have received an sms on my mobile no. [protected] today @ 8.49 am which says that " Dear Mobikwik User, you've sent Rs. 4210.0 to [protected]. Ref id is[protected]. New Wallet balance is Rs. 0.0 & also trough email on my registered email address as "You have sent Rs. 4210.0 to [protected] . This money is transfer is in pending state & pending for receiver to accept " . Please clarify me immediately by calling me weather this amount is credited to my above metioned a|c or not . If not credit the same immidiately & also call me immidiately. Sorry state Of Mobikwik that. Nocontact no. is available Pl. start functioning contact no.\ Customer Care Toll free no. immidiately. Thanking you, Yours faithfully, M.M. Puranik Mumbai.
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        arungupta123
                        from Delhi, Delhi
                        Oct 25, 2014
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                        Address: Gurgaon, Haryana

                        I have done transaction using mobikwik wallet on 22nd October, 2014 for Rs 499/ First time while doing transaction, as per mobikwik transaction was not processed due to error. Second time it was successful(Transaction Id[protected]. But from my credit card account money is deducted 2 times (499 + 499). Mobikwik is not responding for the tickets raised and email sent. Regards, Arun Gupta Mob - [protected] e-mail : [protected]@gmail.com
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Mobikwik customer support has been notified about the posted complaint.
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                          rajib13
                          from Bengaluru, Karnataka
                          Oct 24, 2014
                          Resolved
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                          Resolved

                          Address: Ranchi, Jharkhand

                          I have paid through my SBI credit card to TATA aia insurance premium, Ref No. 018071, dated 17.09.14 amount Rs. 3342/- and Ref No. 041451, dated 18.09.14 amount Rs. 5965/-. But the transaction showed unsuccessful. I verified at office of TATA aia, the merchant and they said that they have not received the amount. and paid the same amount in cash on dated 27.09.14. This amount is not yet refunded to my credit card yet. But when I verified with Credit Card, they said that the I must write with the ref. No. to Mobikwik.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Mobikwik customer support has been notified about the posted complaint.
                          My credit card alredy deducted the amount from my account. Mr. Subash of Mobikwik and Mr. Nitin of TATA AIA talked to me over phone. Mr. Nitin also shared that the amount is not recived by TATA AIA. They assured me to resolve the issue soon but nothing has been done so far either by Mobikwik or TATA AIA. I request you to resolve the issue soon so that the amount can be credited to my credit card by MOBIKWIK/TATA AIA.
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                            anupamoist
                            from Mumbai, Maharashtra
                            Oct 24, 2014
                            Resolved
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                            Resolved

                            Address: Kanpur, Uttar Pradesh

                            i have recharged mobile number [protected] of amount Rs.200 on 25.07.2014 but transaction got failed and the money went into the mobikwik wallet and now I have forgotten the mail Id(entered at time of the recharge) and password both. please consider my case and send my password on [protected]@gmail.com or refund the money in my account. Regards Anupam Gupta [protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Mobikwik customer support has been notified about the posted complaint.
                            Till date no refund has been given.
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                              Pratik Prajapati
                              from Kheralu, Gujarat
                              Oct 24, 2014
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                              Address: Mehsana, Gujarat

                              I add money in mobikwik wallet for purchase a product from ebay ... But i cancle order and e bay refund me in mobikwik wallet but this company do not give me payment back ... In my personal bank account when i contact mobikwik ..Through e maid support (Because company not have any valid contact no) but copany give responce back positivly
                              Mobikwik customer support has been notified about the posted complaint.
                              Oct 24, 2014
                              Updated by Pratik Prajapati
                              DONT USE MOBIKWIK

                              1. COMPANY HAVE NOT ANY CONTACT NO. FOR QUERY AND YOU DO NOT CONTACT THROUGH TELEPHONE
                              2. COMANY HAVE SUPPORT E MAID ID BUT COMPANY DO NOT RESPONCE
                              3. COMPANY FAMOUS RESPONCE (Namaste!

                              I understand your annoyance this problem must have caused you.

                              As a part of corrective measure, I have checked our system and we have found that you have already received the refund into your MobiKwik wallet.

                              Hence I Hope that you are satisfied with the services used.

                              Further, I request you to log in to your account and visit 'transaction history' on 'My account' page to get complete details regarding your transactions. )
                              I add money in mobikwik wallet for purchase a product from ebay ... But I cancel order and e bay refund me in mobikwik wallet but this company do not give me payment back ... In my personal bank account when I contact mobikwik ..Through e mail support (Because company not have any valid contact no) but copany give not responce back positivly

                              company have only same answer when you want u r wallet balance back its (Namaste! I understand your annoyance this problem must have caused you.

                              As a part of corrective measure, I have checked our system and we have found that you have already received the refund into your MobiKwik wallet.

                              Hence I Hope that you are satisfied with the services used.

                              Further, I request you to log in to your account and visit 'transaction history' on 'My account' page to get complete details regarding your transactions.
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                                M
                                mukund puranik
                                from Mumbai, Maharashtra
                                Oct 24, 2014
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra

                                Dear sir, I had lodged complaint on 22.10.2014 regarding non addition of my payment by mobikwik of Rs. 4210/- towards payment of Reliance Energy Electricity bill dtd. 16.09.2014 which was already debited by mobikwik on 21.09.2014, but either no firm action of crediting the bill amt. to reliance energy mumbai nor refunding back the money to me in my SBI PEDDER MUMBAI BRANCH IN MY saving a\c no.[protected]. Pl. contact me immidiately on my mobile no. [protected] as well as my e-mail address : mukund.[protected]@rediffmail.com. Thaking You, Yours faithfully, M. M. Puranik.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Mobikwik customer support has been notified about the posted complaint.
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                                  praharg
                                  from Ahmedabad, Gujarat
                                  Oct 23, 2014
                                  Resolved
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                                  Resolved

                                  Address: Nagpur, Maharashtra

                                  Hey there my mobikwik account was blocked..! It said in order to reactivate it I have to send mail to their team. I almost everyday send mail for reactivation of my account.. but got no reply from their side..! Registered mail id: hmaheshwari.[protected]@gmail.com
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Mobikwik customer support has been notified about the posted complaint.
                                  sir i maild before some days and according to your reply i was login
                                  from same no. On two accounts and accourding your suggetion i chane
                                  other account primary nomber...but i am unable to login still ...so
                                  please actinve my account...i have 171 rupee in it...it is my
                                  original account so please unblock it...thankyou
                                  my details...
                                  user id- [protected]@gmail.com
                                  balance- 171
                                  block date - 11oct 2014...at 9:27:39PM
                                  Hey my mobikwik wallet having balance Rs 509 gets blocked of without any reason and I try to reactivate my mobikwik wallet and send emails to mobikwik many a times but i havent got any reply or emails from their customer support side. my number is [protected] and email id is [protected]@gmail.com.
                                  sir i maild before some days and according to your reply i was login
                                  from same no. On two accounts and accourding your suggetion i chane
                                  other account primary nomber...but i am unable to login still ...so
                                  please actinve my account...i have 171 rupee in it...it is my
                                  original account so please unblock it...thankyou
                                  my details...
                                  user id- [protected]@gmail.com
                                  balance- 171
                                  block date - 11oct 2014...at 9:27:39PM
                                  My wallet is locked please re activate of my account
                                  E-mail id- [protected]@yahoo.in
                                  mobile no- [protected]
                                  rks.[protected]@gmail.com
                                  these is my personal moikwik account some day used then my account is blocked so please i request that re-activate my wallet account of mobikwik

                                  account debited 582 rupees to snapdeal.com

                                  my account debited 582 rupees to transation to snapdeal.com through mobikwik wallet but they didnot got money. but my payment successful. where is my money. how can receive my money.

                                  not load

                                  I have not load my Mobikwik and detected from my Acc [protected] Punjab national bank Rs10.
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                                    P
                                    Prasanna Vangatesh
                                    Oct 23, 2014
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                                    Address: Coimbatore, Tamil Nadu

                                    Your side i have the more problem please refund the amount Rs.1120 in this amount splited in 2 account ([protected]@gmail.com (Rs.1000) & [protected]@gmail.com (Rs.120)) and i cannot sign in the secod abpras... this account please ans. and i need your customer service no.in refund in my bank acc. thank u
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      Balaji560
                                      Oct 23, 2014
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                                      Address: Durg, Chhattisgarh

                                      Sir, I had recharge my mobile no [protected] on 23.10.2014 Transaction Ref no.IGU4447175 for Rs.120/-and recharge on 23.10.2014 for Rs.205/- with Transaction Ref no. IGU4447175. But the recharge is not succuseful. Pse kindly considered the case...
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Oct 23, 2014
                                      Updated by Balaji560
                                      Sir, I had recharge my mobile no [protected] on
                                      23.10.2014 Transaction Ref no.IGU4447175 for Rs.205/-and recharge on
                                      23.10.2014 for Rs.205/- with Transaction Ref no. IGU4447175. But the
                                      recharge is not succuseful. Pse kindly considered the case...
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                                        M
                                        mukund puranik
                                        from Mumbai, Maharashtra
                                        Oct 22, 2014
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                                        Address: Mumbai City, Maharashtra

                                        The payment made by me towards Reliance Energy, Mumbai bill for account no.[protected] : cycle no. 24 for the Bill dtd. 16.09.2014 for an amount of Rs.4210 was debited from my saving account of State Bank Of India, pedder road mumbai branch, has not been added by mobikwik till date. pl. make the payment immidiately & contact me immidiately on my mobile no. [protected] & email address mukund.[protected]@rediffmail.com. Thanking you, Yours faithfully, Mukund Puranik, mumbai.
                                        Mobikwik customer support has been notified about the posted complaint.
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