Mobikwik Complaints & Reviews

This website is a fraud website. It claims to be a e-wallet but the amount transferred doesn't get updated also the recharge done through this website is never successful. I came to know about this after my recharge failed and I found many complaints over the web on this site. Serious action has to be taken on these fraudsters before they do further damage.

Dear Sir, I've paid my idea post paid bill of Rs.456/- on 26.09.14 of transaction id [protected] & the same amount be debited from my bank statement. But still the amount is not get by idea, hence my outgoing calls debarred. I kindly request you to solve the matter & informed me. Ashwin Parikh

i have made my online landline bill payment of mtnl delhi from mobikwik wallet.. an amount of rs 899 has been deducted from my wallet and the transaction id is [protected].. but bill payment was unsuccessful..i have to get it done by other means.. i have submitted also submitted 3 tickets on mobikwik regarding this but still got no response. and now i want my money back..

Hello team. Referring to ticket Nos 1448202, 1452171 & 1456365. Please close my account registered under [protected]@gmail.com and mobile number [protected], please refund the wallet money of 2564.65 to my syndicate bank account no [protected]. It is very unprofessional for website which handles high transaction not to have a toll free customer care line. Please respond ASAP. Thanks & regards, Kiran

on[protected]:16pm I tried to purchase a product Item No: [protected] from ebay.in . For payment I preferred netabnking MOBIKWIK as gateway. I did netbanking and an amount of Rs. 5899.15/- deducted from myobcI a/c, but transaction got failed due to some error. Transaction ID is[protected] TRANSFER TO [protected] AVENUES INDIA PRIVATE. I wrote complaint to MOBIKWIK, AVENUES INDIA PRIVATE and ebay.in. Avenues India replied me that they has successfully completed the transaction and the amount send it to MOBIKWIK on[protected] itself. MOBIKWIK customer care replied me that I had successfully made the transaction and there is no problem with their side. But In my MOBIKWIK transaction history there is no such transaction on[protected] and wallet balance not get updated. Please verify my attached details and take necessary action to refund Rs. 5899.15/- to my obc a/c.

On[protected]:38pm I tried to purchase a product (Item No:[protected] from ebay.in . For payment I preferred Cash card MOBIKWIK as gateway. I did netbanking and an amount of Rs. 6321.50/- deducted from my SBI a/c, but transaction got failed due to some error. Transaction ID is CCABJ2BQP692IG00CNQVO6 TRANSFER TO [protected] AVENUES INDIA PRIVATE. I wrote complaint to MOBIKWIK, AVENUES INDIA PRIVATE and ebay.in. Avenues India replied me that they has successfully completed the transaction and the amount send it to MOBIKWIK on[protected] itself. MOBIKWIK customer care replied me that I had successfully made the transaction and there is no problem with their side. But In my MOBIKWIK transaction history there is no such transaction on[protected] and wallet balance not get updated. Ebay.in forwarded the copmlaint to ther Paisa pay team and so far no action has been taken. After failing transaction on[protected] i again tried the same transaction on[protected] by adding Rs.6500/- to MOBIKWIK wallet from my father's SBI Bank a/c through Debit card transaction (attaching ATM mini statement) and I successfully purchased the same product from ebay.in for an amount of Rs. 6621.50 which is clearly shown in the MOBIKWIK transacton history. I reopened the complaint and asked them to check the transaction on[protected] once again. But they were not replying. Please verify my attached details and take necessary action to refund Rs. 6321.50/- to my SBI a/c.

Sir, I have used https://www.mobikwik.com/ to recharge my idea net setter, as per details given below. Please note the details: Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Thu Oct 23 12:59:44 IST 2014 Transaction Amount Rs. 249.0 Wallet Balance Rs. 249 Wallet Type Semi Closed But unfortunately, this amount has deducted from credit card and not net setter has not charged till date. I have tried their Delhi office to lodge complaint and speak to someone, but i got the information that customer care service has stopped. They can be contacted through mail only. Hence i sent mail on 23/10/2014 and unable to solve this issue. Kindly help to get my payment back ASAP. Regards Balagovindan K [protected]

Hi There, I made MTNL recharge of Rs5000 which was not successful. However amount was deducted and still not refunded. I request that the amount of Rs 5000 be refunded ASAP. Details are as under- Unsuccessful Recharge BIL/[protected]/mtnl/4067_ZP14954C13 Amount INR5000 ca.anuragpandey.[protected]@gmail.com [protected] Anurag Pandey [protected]

I made following payment to Shopclue using mobikwik under 20% cashback offer. 26/10/2014 23:20:58 hours Wallet Debit to shopclues Transaction Id 24852429 debit 484.0. I received an email confirming Rs 97 cashback (You've received cash back of Rs. 97.0 for the transaction: 24852429. Please click http://bit.ly/1nHpQro to confirm), but upon clicking the link, i m getting here is an error while processing the cashback. Reason for Failure/Success No Cashback applicable for merchant. Kindly process my cash back asap. Also I made an recharge of rs 50 upon receiving an promo code of EnterMobi to get 50 cashback. that is also not working. Kindly resolve my issue asap. sid.sharma.02.[protected]@gmail.com mob.:[protected]

Dear sir, I am in receipt of phone call from Suhas of your forum today morning @ about 8.30 am towards my complaints dtd.22nd & 24th Oct. 2014 for non addition my payment of Rs. 4210.0 of Reliance Energy Mumbai Bill payment : Bill dtd.16.09.2014 which was debited on 21.09.2014 by Mobikwik from my saving a\c no. [protected] of SBI Pedder Mumbai Branch. Subsequently I have received an sms on my mobile no. [protected] today @ 8.49 am which says that " Dear Mobikwik User, you've sent Rs. 4210.0 to [protected]. Ref id is[protected]. New Wallet balance is Rs. 0.0 & also trough email on my registered email address as "You have sent Rs. 4210.0 to [protected] . This money is transfer is in pending state & pending for receiver to accept " . Please clarify me immediately by calling me weather this amount is credited to my above metioned a|c or not . If not credit the same immidiately & also call me immidiately. Sorry state Of Mobikwik that. Nocontact no. is available Pl. start functioning contact no.\ Customer Care Toll free no. immidiately. Thanking you, Yours faithfully, M.M. Puranik Mumbai.

I have done transaction using mobikwik wallet on 22nd October, 2014 for Rs 499/ First time while doing transaction, as per mobikwik transaction was not processed due to error. Second time it was successful(Transaction Id[protected]. But from my credit card account money is deducted 2 times (499 + 499). Mobikwik is not responding for the tickets raised and email sent. Regards, Arun Gupta Mob - [protected] e-mail : [protected]@gmail.com

I have paid through my SBI credit card to TATA aia insurance premium, Ref No. 018071, dated 17.09.14 amount Rs. 3342/- and Ref No. 041451, dated 18.09.14 amount Rs. 5965/-. But the transaction showed unsuccessful. I verified at office of TATA aia, the merchant and they said that they have not received the amount. and paid the same amount in cash on dated 27.09.14. This amount is not yet refunded to my credit card yet. But when I verified with Credit Card, they said that the I must write with the ref. No. to Mobikwik.

i have recharged mobile number [protected] of amount Rs.200 on 25.07.2014 but transaction got failed and the money went into the mobikwik wallet and now I have forgotten the mail Id(entered at time of the recharge) and password both. please consider my case and send my password on [protected]@gmail.com or refund the money in my account. Regards Anupam Gupta [protected]

I add money in mobikwik wallet for purchase a product from ebay ... But i cancle order and e bay refund me in mobikwik wallet but this company do not give me payment back ... In my personal bank account when i contact mobikwik ..Through e maid support (Because company not have any valid contact no) but copany give responce back positivly

Dear sir, I had lodged complaint on 22.10.2014 regarding non addition of my payment by mobikwik of Rs. 4210/- towards payment of Reliance Energy Electricity bill dtd. 16.09.2014 which was already debited by mobikwik on 21.09.2014, but either no firm action of crediting the bill amt. to reliance energy mumbai nor refunding back the money to me in my SBI PEDDER MUMBAI BRANCH IN MY saving a\c no.[protected]. Pl. contact me immidiately on my mobile no. [protected] as well as my e-mail address : mukund.[protected]@rediffmail.com. Thaking You, Yours faithfully, M. M. Puranik.

Hey there my mobikwik account was blocked..! It said in order to reactivate it I have to send mail to their team. I almost everyday send mail for reactivation of my account.. but got no reply from their side..! Registered mail id: hmaheshwari.[protected]@gmail.com

Your side i have the more problem please refund the amount Rs.1120 in this amount splited in 2 account ([protected]@gmail.com (Rs.1000) & [protected]@gmail.com (Rs.120)) and i cannot sign in the secod abpras... this account please ans. and i need your customer service no.in refund in my bank acc. thank u

Sir, I had recharge my mobile no [protected] on 23.10.2014 Transaction Ref no.IGU4447175 for Rs.120/-and recharge on 23.10.2014 for Rs.205/- with Transaction Ref no. IGU4447175. But the recharge is not succuseful. Pse kindly considered the case...

The payment made by me towards Reliance Energy, Mumbai bill for account no.[protected] : cycle no. 24 for the Bill dtd. 16.09.2014 for an amount of Rs.4210 was debited from my saving account of State Bank Of India, pedder road mumbai branch, has not been added by mobikwik till date. pl. make the payment immidiately & contact me immidiately on my mobile no. [protected] & email address mukund.[protected]@rediffmail.com. Thanking you, Yours faithfully, Mukund Puranik, mumbai.

I deposited Rs.6800/- with Mobikwik on 22.10.14. I created a ticket online, however i have not received any response from them.I have requested Mobikwik to refund my Rs.6800/- Their Mob No-[protected] is not available as there is a message that this number is discontinued. Please call me +91-[protected] Thanks My Mobiwik Registered Email : sagar.[protected]@gmail.com