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Mobikwik Complaints & Reviews

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Updated: Nov 28, 2025
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Mobikwik reviews & complaints page 336

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A
ADITYA8981
from Kolkata, West Bengal
Oct 18, 2014
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Address: Kolkata, West Bengal

I MADE A RECHARGE OF RS 200 ON 17/10/2014 ON AIRTEL NO.[protected] BY MOBIKWIK(REGISTERED EMAIL [protected]@gmail.com and Registered mobile no.[protected]) USED MY WALLET BALANCE OF Rs 200 BUT NO RECHARGE PROCESSED ON MY NUMBER BUT MONEY FROM MY WALLET DEDUCTED . THEY ARE ALSO NOT RESPONDING TO ANY COMPLAINT RAISED BY ME ON THEIR WEBSITE. KINDLY DO THE NEEDFUL AND REFUND MY MONEY BACK
Complaint marked as Resolved 
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Mobikwik customer support has been notified about the posted complaint.
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    S
    suman.ghoshbon
    from Kolkata, West Bengal
    Oct 17, 2014
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    Resolved

    Hello.. I've registered with phone number [protected]..yesterday at about 6pm I've ordered a non veg double combo pizza from Dominos worth rs 424..I've paid the amount with my mobikwik account wallet.. It took the due amount from my wallet.. But the dominos order wasn't placed.. I've called the dominos shop from which the delivery was to be done.. They made me sure that no order was placed.. Even I've got a sms from mobikwik after paying the amount.. It says- ' Dear User, MobiKwik Tranx Alert Type: Debit Amnt: Rs 424.00 Merchant: DOMINOS Status: Success New Wallet Balance:Rs 0 Orderid:AMBK[protected]' Kindly look into the matter and fix this issue to refill my wallet with the same amount.. Thanks.. Suman ghosh Mail [protected]@yahoo.co.in suman.[protected]@gmail.com Phone nunber - [protected]
    Aug 14, 2020
    Complaint marked as Resolved 
    Mobikwik customer support has been notified about the posted complaint.
    i am prahul i am sending my money in docomo posipad plan that cash will not get docomo office that cash will reback pls...this much many will cut in my account 3182 tranx ref[protected]
    pls give me my money back its urgent
    I am not receive my cash back
    I am giving the details of the issue. I have registered two complaints
    with mobikwik, the details are given below. I have not received any
    response from them.
    Ticket #2083150
    Transaction Id [protected] Recharge [protected]( Airtel DTH) was done
    for Rs 299 under the scheme of Rs 100 cashback for Delhi NCR Region.
    Cashback was promised to be credited by 31 december'2014. Till date Rs
    100 have not been credited back. Kindly arrange for cashback urgently.
    Thanks Ashish Jain [protected]
    Ticket #2053903

    Airtel dth no [protected] was recharged with rs 299 on 23/12/2014 under
    the scheme of Rs 100 Cashback. Cashback was promised to be credited by
    31st December'14. Cashback has not been credited till today. Kindly
    credit it immediately. Regards Ashish Jain [protected]

    Mobikwik has not replied to the tickets raised. I have also written a
    number of mails to them but to no avail.
    If possible kindly arrange for redressal of the issues.

    Thanks
    Ashish Jain
    I have not recive cash back money
    Nd i recharge 150 with promo code LOOT150

    SO I DIDNT back money
    Sir mera 500 rs cash back nahi aaya plz help me mera no [protected] email [protected]@gmail.com plz cash back

    Dedect my Debit card

    Dear sir Unauthorised person used my Dedit card on 24 Mar 2015 worth Rs 9990/- POS www.mobikwik.com txn# 664452.Please return my money as soon as possible.

    fake transaction regarding

    Rs 9980/- dated[protected]time 13.20pm fake transaction done by your employee fro my HDFC credit card. Pl stop the transaction. MOBIKWIK35456. I you want details pl contact me on this no [protected] M.Purushothamam sharma

    Forgot my password

    I am Balaram Kumar, I have mobikwiki account, I have 10000 in mobikwiki wallet, But I have login problem, so Please help me,

    reactivation

    Sir please please Re activation my wallet ac Id- [protected]@gmail.com Mob.[protected]

    deduction of amount

    Hi. Mobi. I added amount in wallet from my. Net banking but not crediting in BSES account .. unfortunately I dont receive my two transactions of rupess 100 .. plz refund the amount

    balance debited from bank but not credit to my mobikwik account

    I added 700rs using ICICI DEBITED CARD . BUT I GOT DEBIT from bank not Got to mobikik account so pls do faver My mobile and mobkik number is [protected]
    Dear Customer (pratap389),

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      R
      rakoshti
      from Pune, Maharashtra
      Oct 17, 2014
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      Address: Pune, Maharashtra

      I wanted to pay for my shopping and therefore I recharged for Rs. 6290/-. I got message that tranaction is declined in Mobikwik but I received SMS from Bank that the transaction is successful. Still that amount is not credited into my account and I sent emails but no one is responding. I will wait for few more hours and then I will file complaint in consumer court. I will also update here the next scene and I know very well how to deal with these kind of scams.
      Mobikwik customer support has been notified about the posted complaint.
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        N
        nehah
        from Delhi, Delhi
        Oct 17, 2014
        Resolved
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        Resolved

        Address: New Delhi, Delhi

        I tried to recharge my mobile with 92 Rs special recharge using mobikwik. My money went to Mobikwik wallet and it is not recharging my mobile. Again and again error: "Sorry! Recharge/Bill Payment Failed, Please Re-Try". Even you number :[protected] DELHI is not working no one is picking up. Continuously music is going on on the phone. Please return my money or recharge my mobile else it is assumed that you are a fake site.
        Aug 14, 2020
        Complaint marked as Resolved 
        Mobikwik customer support has been notified about the posted complaint.
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          R
          Raaz0777
          from New Delhi, Delhi
          Oct 17, 2014
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          Address: New Delhi, Delhi

          Hello Sir, I am not Intersted Mobikwik Site... So, please give me refund wallet Money to Bank Account... My Details.. My Name:- Rajneesh kumar Mob no.[protected] Email Id:- [protected]@gmail.com A/c no.:- [protected] IFSC Code :- CORP0000549 MICR Code :[protected] Bank name :- Corporation bank, Branch :- Gujranwala Town, New Delhi So, Please refund my money and take the action on this matter. ... plz reply fast...
          Mobikwik customer support has been notified about the posted complaint.
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            W
            Wadhwamit
            from New Delhi, Delhi
            Oct 17, 2014
            Resolved
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            Resolved

            Address: New Delhi, Delhi

            I tried to add Rs. 6950.00 to my Mobikwik Account. The payment was deducted from my bank account and its not reflected in Mobikwik Wallet. I was asked to send scanned copy of my Identity. Even after sending the document i didn't get any reply from them. I posted on their facebook page and sent multiple emails. They dint reply to my complaint. I want the money back.I just saw many similar complaints lodged here. Please treat this seriously. Email: [protected]@gmail.com Contact No.: [protected]
            Complaint marked as Resolved 
            They finally replied back on facebook and the amount was credited to my mobikwik wallet and i made my payment to ebay and successfully received a discount of 15% flat.
            Mobikwik customer support has been notified about the posted complaint.
            Oct 17, 2014
            Updated by Wadhwamit
            Email id. Correction: [protected]@gmail.com
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              R
              richa v shah
              from Chennai, Tamil Nadu
              Oct 17, 2014
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              Resolved

              Address: Mumbai City, Maharashtra

              I richa shah from mumbai it is request to you please stop below mention transaction because this transaction actuly not done by me some person use my this card so pleplease stop this transaction Time 9.53.53 pm ist Marchant name www.mobikwik.com Rs 2100 Time 9.57.25 pm ist Marchant name www.mobikwik.com Rs 2000 Time 9.58.24 pm ist Marchant name www.mobikwik.com Rs 3000 Time 9.59.37 pm ist Marchant name www.mobikwik.com Rs 2000 Time 9.53.53 pm ist Marchant name www.mobikwik.com Rs 2000
              Aug 14, 2020
              Complaint marked as Resolved 
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                J
                jesal34
                from Kalpetta, Kerala
                Oct 16, 2014
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                Address: Dadra and Nagar Haveli, Dadra and Nagar Haveli

                DEAR SIR, I JESAL R DESAI HAVE DONE ONLINE PAYMENT FROM YOUR SIDE MY IDEA PAYMENT HAVE NOT BEEN UPGRADE I HAVE DONE PAYMENT ON 17TH SEP, 2014 RS 1800/- MY IDEA DONAGL NO. IS [protected] AND MY TRANSACTION ID IS [protected] PLS DO IT NEED FUL. THANKING YOU, REGARD, JESAL.R.DESAI M-[protected]
                Mobikwik customer support has been notified about the posted complaint.
                Dear Customer,

                We apologize for the inconvenience caused to you. We have noted your concern. We will get in touch with you soon.

                Thanks & Regards,
                Customer Care, Idea Cellular
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                  V
                  vamsi925
                  from Darjiling, West Bengal
                  Oct 16, 2014
                  Resolved
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                  SIR I RECHARGED MY MOBIKWIK WALLET WITH MONEY (Rs.8500) THROUGH MY SBI INTERNET BANKING ON 16 OCT 14 AT 0215HRS, MONEY DEBITED FROM MY ACCOUNT BUT IN MOBIKWIK WALLET MONEY NOT CREDITED, I ALSO RAISED COMPLAINT ON MOBIKWIK(TICKET NO:1389903), THEY TOLD SEND A SCANNED COPY DOCUMENT OF DRVING LICENCE. AFTER VERIFIED MONEY WILL BE CREDTED IMMEDIATLY, ALREADY SEND THE ABOVE SAID DOCUMENT BUT NO PROCESS TAKEN, , I ALSO APPROCHED WITH INB AVENUES PVT.LTD, THEY TOLD THAT MONEY CREDITED TO MOBIKWIK WITH Order NO:[protected] dtd 16 oct 14.AND THEY ADVISED TO TALK WITH MOBIKWIK. PLZ DO NEEDFUL SIR, .., ., MOBILE NO:[protected] EMAIL:[protected]@gmail.com plz do needful sir, , ,
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Mobikwik customer support has been notified about the posted complaint.
                  Oct 16, 2014
                  Updated by vamsi925
                  plz help me guys, ., , .,
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                    A
                    avnishsri001
                    from Chandigarh, Chandigarh
                    Oct 16, 2014
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                    Resolved

                    Address: Allahabad, Uttar Pradesh

                    Dear Sir on 13/10/14 at 13:51:24 i had done a payment to Ebay.in through mobikwik.com of Rs 1401.65.at that it was shows your payment was success but no payment will be paid to ebay.in, therfore i have not make a successful purchase from ebay.in.My register ID in mobikwik.com is : [protected]@gmail.com, my transaction id is : AMBK[protected], my email id is : [protected]@gmail.com, cont no is : [protected]. my complain ticket no is : #1380256.(complained on[protected] at 14:56:42 ) .but my complaine is not resolve .So kindly help me & suggest what i will do for refund.
                    +1 photos
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Mobikwik customer support has been notified about the posted complaint.
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                      N
                      nitinsingh14
                      from Delhi, Delhi
                      Oct 15, 2014
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                      Address: New Delhi, Delhi

                      I tried to add Rs 4890 to my Mobikwik Account on 14 oct 2014. The payment was deducted from my bank account and its not reflected in Mobikwik Wallet. I was asked to send scanned copy of my Identity. Even after sending the document i didn't get any reply from them. I posted on their facebook page and sent multiple emails. They dint reply to my complaint. I want the money back.I saw many similiar complaints lodged here. Please treat this seriously.transaction ref no. is IG00BOHRF1 Email: [protected]@gmail.com Contact: [protected]
                      +1 photos
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Mobikwik customer support has been notified about the posted complaint.
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                        A
                        Anmol Jindal
                        from Udupi, Karnataka
                        Oct 15, 2014
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                        Address: Udupi, Karnataka

                        THere has been no reply by the services of mobikwik for my blocked account since a week and them claiming to give the support to tickets in 24 hrs time. Any no to call onto to get the problem solved since my mobikwik wallet has money in it
                        Mobikwik customer support has been notified about the posted complaint.
                        Same thing happened with me. They are not responding to any complaints. I have tried many times. I have 600/- in wallet in my account. My email ID is simpi.[protected]@gmail.com
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                          I
                          itselva007
                          Oct 15, 2014
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                          Address: Chennai, Tamil Nadu

                          I have made payment of 6540 to recharge mobikwik account but my account amount is not updated and balance from my credit card is deducted. They are cheating and fooling the people.veryn worst online recharge website.I dont know why they put my amount as hold one.moreover there is no customer care number to check the status of payment and account balance in wallet.
                          Mobikwik customer support has been notified about the posted complaint.
                          Cheating Mobikwik
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                            A
                            Ankit_Kumar
                            from Hyderabad, Telangana
                            Oct 15, 2014
                            Resolved
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                            Resolved

                            Address: Ghaziabad, Uttar Pradesh

                            I have made payment of 3800 to recharge mobikwik account but my account amount is not updated and balance from my credit card is deducted. Please refund my amount.Transection id is 35455 Mobile Number [protected] Email id ankitkumar.[protected]@gmail.com
                            +1 photos
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Mobikwik customer support has been notified about the posted complaint.
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                              knsumanth343
                              from Guntur, Andhra Pradesh
                              Oct 15, 2014
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                              Address: Guntur, Andhra Pradesh

                              Transaction ID-IG00BQRGY1 Transaction Amount-5903 Registered Email [protected]@gmail.com Phone Number-[protected]. Money debited from bank account but didn't credited in mobikwik wallet.Asked to mail id proof which i kept.but not solved.Resolve it Urgently.pls.
                              Mobikwik customer support has been notified about the posted complaint.
                              Hello.. I was also having the same issue. Please message them in facebook with the details. You will get your amount in few hours
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                                Anish Gomez
                                from Thiruvananthapuram, Kerala
                                Oct 15, 2014
                                Resolved
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                                Resolved

                                Address: Thiruvananthapuram, Kerala

                                I tried to add Rs 4879 to my Mobikwik Account. The payment was deducted from my bank account and its not reflected in Mobikwik Wallet. I was asked to send scanned copy of my Identity. Even after sending the document i didn't get any reply from them. I posted on their facebook page and sent multiple emails. They dint reply to my complaint. I want the money back.I saw many similiar complaints lodged here. Please treat this seriously. Email: [protected]@yahoo.com Contact: [protected]
                                Complaint marked as Resolved 
                                The complaint has been resolved. I messaged them in facebook and got my money back in mobikwik wallet. If anybody is having similiar complaints please message them in FB
                                Mobikwik customer support has been notified about the posted complaint.
                                Oct 15, 2014
                                Updated by Anish Gomez
                                The issue is solved. Thank you Mobikwik
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                                  SHIBA1976
                                  from Kolkata, West Bengal
                                  Oct 15, 2014
                                  Resolved
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                                  Resolved

                                  Address: Balasore, Odisha

                                  SIR, STILL DTD.15/10/2014 AT 11-00 AM NOT RECHARGE THE AMOUNT.TO M.NO.[protected].MY EMAIL [protected]@GMAIL.COM Transaction Type Debit from Wallet Service Description Prepaid Mobile Recharge Service ID [protected] Transaction ID [protected] Transaction Date Wed Oct 15 04:28:34 IST 2014 Transaction Amount Rs. 500.0 Wallet Balance Rs. 0 Wallet Type Semi Closed
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    ranjit7744
                                    from Kolkata, West Bengal
                                    Oct 13, 2014
                                    Resolved
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                                    Resolved

                                    Dear Sir, on 13/10/14 at 18:57 i had done a payment to Ebay.in through mobikwik.com of Rs 5184.15.at that it was shows your payment was success but no payment will be paid to ebay.in, therfore i have not make a successful purchase from ebay.in.My register ID in mobikwik.com is : ranjit7744, my transaction id is : AMBK[protected], my email id is : [protected]@gmail.com, cont no is : [protected]. my complain ticket no is : #1375410. So kindly help me & suggest what i will do..
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Dear Sir
                                    on 13/10/14 at 13:51:24 i had done a payment to Ebay.in through mobikwik.com of Rs 1401.65.at that it was shows your payment was success but no payment will be paid to ebay.in, therefore i have not make a successful purchase from ebay.in.My register ID in mobikwik.com is : [protected]@gmail.com, my transaction id is : AMBK[protected], my email id is : [protected]@gmail.com, cont no is : [protected]. my complain ticket no is : #1380256.(Complained on[protected] at 14:56:42 ) .But my complaine is not resolve .So kindly help me & suggest what i will do for refund.
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                                      S
                                      sharrl.9211
                                      from New Delhi, Delhi
                                      Oct 13, 2014
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                                      Address: New Delhi, Delhi

                                      I make a payment to EBAY( Rs.253) its deduct from my wallet but not pay to EBAY. Showing some error. I ask to Support They said that, I have checked our system and we have found that you have already added the money and successfully made the payment towards to EBAY. what should i do Date :12/10/2014 Email ID : sharrl.[protected]@gmail.com Wallet Debit to EBAY Transaction Id AMBK[protected]
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        Jitesh Dobariya
                                        from Bengaluru, Karnataka
                                        Oct 13, 2014
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                                        Address: Surat, Gujarat

                                        I had recharged with Rs.197/- to Uninor-Gujarat Date 13/10/2014 and deducted my bank account but still i didn't get amount of recharges so please take necessary action. (My Bank Transition Description is-INB/[protected]/ZAAK ePAYMENT SERVICES/ Thank you.
                                        Mobikwik customer support has been notified about the posted complaint.
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