Mobikwik Complaints & Reviews

I tried to recharge my number [protected] by Rs.50 on mobikwik.com. The amount of Rs.51 was deducted from my mobikwik account but I didn't receive the recharge or any confirmation sms. I complaint to their customer support almost thrice with ticket no. 19344 & 19785, but I didn't receive any response from them. I think this site is a fraud. They are all cheaters. I warn my dear friends here to stay away from such web sites. I tried to recharge my number [protected] by Rs.50 on mobikwik.com. The amount of Rs.51 was deducted from my mobikwik account but I didn't receive the recharge or any confirmation sms. I complaint to their customer support almost thrice with ticket no. 19344 & 19785, but I didn't receive any response from them. I think this site is a fraud. They are all cheaters. I warn my dear friends here to stay away from such web sites.

I have transfer the money 200 rupees from my sbi account. amount has gone from my account but not credit on my mobikwik account. How can i get the balance? details... CCA11IBIA143IG65974564. Transfer to [protected]... My account number: [protected]...

Hi,

I have made a online bank transfer of Rs.1020 into my mobikwik account, but it is not credited into my mobikwik account. This happened on 30th of June and I called at the customer service number to complain. Someone said it will be credited back into my bank account within 24 hours. It's been 6 days now the amount is not credited yet and my calls and emails are being unanswered.

Request you to take action against this company immediately and help me get back my money.

Regards,
Afroze Khan
[protected]@gmail.com
[protected]



Transaction Details
Account Number [protected]
Transaction Date 30/06/2011
Transaction Amount INR 1,020.00
Transaction Type DR
Transaction Description ICONN/29500112/300611/TECHPROCESS SOLUTI

i have applied for online vodafone prepaid recharge for an amount of 89Rs with a payment no of [protected] on 28/06/2011.Recharge amount was debited from HDFC account but till now i have not received my currency and to contact for any queries this mobikwik Systems does not have any conatct no n no response for the query mails.
Please help in getting the currency.

Dear,

Sir/Madam,
I made a payment of Rs. 51 through net banking of Oriental Bank of Commerce. My Bank account is debited but mobiwik account is not credited.

My Transaction I.d is IB SM TXN.ID- tory[protected]

I got it from my bank account statements. Please solve this issue.

I made a ticket i.d 15431 but noone is responding there so i wrote this complain. Mobiwik is now cheated their customer. So this may be another scam.

While trying to recharge my Tata Docomo no. [protected] with Rs 150.00, I get the following error constantly:

An error occurred during recharge. Connection Error. Please try later

Help!

Sir,

I had registered at Mobikwik on 29th march 2011. I has done a recharge for Rs 51 to another reliance number. After my bank transaction was over the site showed that the transaction failed. The amount had been deducted from my bank account also. Later i got a mail to my account telling me that the amount has been credited in my e wallet account. So i logged out and again logged in but the wallet was empty.I had not got a recharge MSG to my mobile also so registered a complaint in the site. Then I did the recharge of 50 after transferring the amount to the MobiKwik wallet. This recharge was successful. But later when i checked my balance i had that 51 credited in my account but with no message or notification neither to my phone or my mail.

Later a customer care executive called me and his tone of talking was so rude and harsh that i must tell you being a customer I have never received such a behavior from any services before. I told him i was sorry because i didn't know the amount was credited but he was still blaming me for registering a complaint in the site.He told that my account was blocked due to fraudulent activity and if i needed to unblock my account I must send ID proof. He gave me so many lectures and his tone was rather very harsh. So after getting such a response from the site i don't want an account in the site nor do i want my account unblocked. There are many sites over the internet which provides even far more better quality work than this site.

Hi,
I recharged for Rs 50 and then again for rs 100.
Both the times, the actual recharge happened only for Re 1.
Also, nothing is showing up in my transaction history.
I had a balance of Rs 714.
Now the balance has reduced to rs 560 and there are no records in the transaction history.
Its been over 48 hours that I have written to their support.
BR,
Sanket

Hi ,

I paid to e-wallet Rs. 510 to get 500 on 21.03.2011.
It is debited from my credit card but not got added to mobikwik balance.
Ticket nos are-11289,11309.
No customer care no is provided.
Don't know when it will be credited?
Please raise concerns about these fraudulent activities.
Even they have loads of campaigns in giving free coupons, I and many of my friends have not got any coupons after charging so many.

Rgds,
Nil

Hi,

Yesterday(on 17th March), i tried to recharge my Mobikwik account balance paying Rs.340. The amount is debited from my bank account, but still nothing is credited to my mobikwik account balance. Can someone tell me is this really a fraud company. Do they have any customer care number to contact.
Even i have raised a complaint on their site, and my ticket number is 11005. But till date this is still an open issue....

17 march 2011 - i did a payment of 65 rupee in my mobikwik account ([protected]@yahoo.com). At the end stage of payment (after completion of payment from my PAYPAL ACCOUNT) their server gave some technical error and after that from that day to now i did not get my 65 rupee in my account. i have sent many emails, calls. but they are not replying.

So don’t go to use this website.....

www.mobikwik.com is not a good website. Their Customer support is poorest.

7 march 2011 - i did a payment of 200 rupee in my mobikwik account. At the end stage of payment (after completion of payment from my debit card) their server gave some technical error and after that from that day to now i did not get my 200 rupee in my account. i have sent many emails, calls. but they mother[censored]ers are not replying.

So don’t go to use this wesite.....

Ankit Kumar

Hi ,
This is Prasad Rohom i have done my recharge of 200 twice on 16/02/2011.

But none of the time it got credited in my mobile account.

My mobile no is [protected].

I please request you to refill my account.

Hi i am bharani deepak, i have recharged my AIRCEL for Rs.30 to my mobile number [protected]. I have seen VALENTINE OFFER in their site. the Offer as given as follows
" Valentine's Day offer - 10% off on all recharges on Feb 14th 201. "

They given that 10% of discount coupon will be send to my email address. I AM NOT RECEIVED ANY DISCOUNT COUPON.

DEAR SIR,
MY AMOUNT IS RS 305x2 TMES= RS 610 DEDUCTED FROM MY SBI ACCOUNT AND RECHARGE IS NOT CREDITED IN MOBILE [protected].
I RECHARGE ON 03-FEB-2011 ON MY MOBILE NO. [protected] OF RS 305 FROM THE SITE WITH THE USER I.D [protected]@gmail.com AND PAYMENT REFERENCE NO. IS [protected] and [protected]. BUT I DONT I HAVE BEEN WRITTEN TWICE TO THEIR CUSTOMER CARE BUT NOT ANSWERING. I REQUEST YOU TO TAKE THE ACTION IMMEDIATE.

Kanhaiya Srivastava
[protected]@gmail.com
[protected]
HEC Colony,Ranchi

DEAR SIR,
I RECEIVED A EMAIL FROM THE ABOVE SITE THAT IF YOU WILL RECHARGE YOUR MOBILE OF RS 100 THEN THEY WILL GIVE DOUBLE TALKTIME UNDER THEIR SCHEME ON 31TH JAN. IN WHICH THEY WILL IMMEDIATE RECHARGE OF RS 100 AND ON THE 1ST FEB THEY WILL GIVE COUPON OF RS 100. I RECHARGE MY MOBILE NO. [protected] OF RS 100 FROM THE SITE WITH THE USER I.D [protected]@GMAIL.COM AND PAYMENT REFERENCE NO. IS [protected]. BUT I DONT GET ANY RECHARGE COUPON OF RS 100 ON TILL NOW WHICH WAS PROMISED ON 1ST FEB. I HAVE BEEN WRITTEN TWICE TO THEIR CUSTOMER CARE BUT NOT ANSWERING. I REQUEST YOU TO TAKE THE ACTION IMMEDIATE.

RAHUL CHAUHAN
[protected]@GMAIL.COM
[protected]
MILAK RAMPUR

REGARDING THEIR ADVERTISEMENT THE FOLLOWING IS COPY THAT I RECEIVE ON MY EMAIL

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<[protected]@mobikwik.com> Sat, Jan 29, 2011 at 2:33 PM
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Mobikwik.com



Dear MobiKwik.com member,

As a special gift to select mobikwik customers, we bring you a Double Dhamaka Recharge Offer!

Recharge any prepaid mobile for Rs 100 on MobiKwik.com and get double talktime worth Rs 200.

How to get Rs 100 bonus recharge? Please follow steps below:

1. Recharge for Rs 100 or more* on MobiKwik.com on any of following dates : Jan 29th, Jan 30th, or Jan 31st, 2011 only.

2. We will send you a Rs 100 mobikwik discount coupon on Feb 1st, 2011 on your mobikwik registered email.



Your Login Details: Username(Email Id): [protected]@gmail.com
Password: ***********
[protected][protected][protected][protected]
Log In Now Forgot password?


Terms & Conditions:
a. Only users who received email about Double Dhamaka offer are eligible.

b. One user will be considered only once for the award.

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For any queries, complaints or feedback please write to us at [protected]@mobikwik.com


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i have been charged Rs. 102 for adding balance to my mobikwik account and the amount has been debited from my bank account, however the mobikwik balance is showing Rs. 0.00. i have sent mails day before yesterday regarding this matter alongwith attached order receipt from ccavenue containing transaction details to the mobikwik support email address and have also posted my complaint twice. trouble ticket no 8739 and 8807.still no action has not been taken as yet. also i cant fill in the transaction id for the transaction as required as there is no record of the transaction at all in my mobikwik account, despite which i have been charged from my debit card account. i have also sent another complaint today at the mobikwik support. trouble ticket no. 8850. pls resolve the issue immediately.

yesterday i had my first transaction (amount 102 INR) with the online mobile recharge website mobikwiK through my debit card and what i discovered was something that frustrated me to the core. 100 INR were supposed to be added to my mobikwik balance while i saw that my account is showing my mobikwik balance to be Rs. 0.00. And my bank account has been debited of the amount 102 INR. Also i sent them quite a few mails and registered complaints...

Mobikwik hacked !!!
www.mobikwik.com was hacked.

It seems that Mobikwik Data Base has been hacked and website says:
"MobiKwik.com users are requested to please read our Security update.
For security purposes, please reset your password by clicking here."

When i click on the security update, it says "ERROR ESTABLISHING THE DATABASE CONNECTION".
It looks to be mobikwik is not safe anymore.

I found the following Mobikwik hack to make a freecharge.
http://www.frendz4m.com/forum/showthreads[protected].htm

This is the major hack

Step 1:- open www.mobikwik.com

step 2:- now register in mobikwik

step 3:- now recharge your mobikwik via paypal account.

Step 4 :- i recharge 3.03$ and i get 100 rs in mobikwik account

step 5:- the main thing is now begins - cancel the payment which is done how what just do it by hook and crook.

Step 6:- now mobikwik will pays that amt. Back in paypal but one thing remains that is your mobikwik balance is still 100rs. Thats a trick.

Dear sir,
Mobikwik is a big time scam..This is the feeling I get everytime I see my bank statement..I had transferred 250 rs in to my mobikwik account from my bank account on[protected]. I recharged for 100 rs for my number which was successful but then mobikwik blocked my account without even contacting me.. When i contacted the support they reactivated my account but my balance was just Rs.52 and even in that I recharged for 40 for my number.. I did not get the recharge done in my mobile but the amount got reduced in my mobikwik balance.. Seriously pissed off with their support because they did not even answer me back when I complained about Rs.40 being not recharged and I do not know why my balance got reduced by Rs.100