Mobikwik Complaints & Reviews

C5000 — mobile recharge

Since i bought the mobile in december i am having problems with it. Whenever i put it for charging it gives me battery full. 1st time the battery and pcb were replaced becoz the mobile used to heat. After tat twice i have taken it to the service centre at Borivali (W) Gokul shopping centre but they say there is no problem but i am still facing the same problems and i want my cell replaced. I wud like to know tat if the pcs are faulty why doesnt the company replace them in warranty immediately as it is troublesome for the customer.

http://rechargeitnow.com/ — Recharge not yet done.Amount charged on my card.Want reversal of the same.

I made a recharge request of Rs 339 for DishTV on 7th Oct. The amount is charged on my card but recharge not yet done.Now i dont want recharge, rather i want the reversal of the amount.The transaction number for the same is 497005.Contact me on [protected].

Hi Naveen, Have you filled the customer care form on mobikwik and sent to us? Your mobikwik balance is added to your account ( Rs 60). Please login to recharge.

i'm in a confusion 2 use which online prepaid recharge site 2 use. Tell me some other site other then dis mobikwik.com
some gud site for recharging online.

I think there might be a problem in mobikwik when Naveen recharged.
@ sakthi - You can recharge online in many sites other then mobikwik.com. For which serivce provider u want to recharge ?

Hi,
There are other couple of sites are available for online recharge sites.

If you dont want to pay any extra charges, then rechargeitnow.com

If you want to do quick recharge(no signup), then www.ezrecharge.in (full talktime, booster packs
available)

there is also another site called www.fastrecharge.com

-Jaggie

Naveen, as you said mobikwik.com is a blogging site only. so dont spend money there.
Also, It looks like MLM portal, please check the SMS recharge feature.
you have to deposit the money to use SMS feature.

You can also check www.rechargeguru.com for your recharging needs. Good website. Have direct contact number.

Mobikwik.com is leading online recharge site.
It is safest than any other site. SMS and Scheduled recharges are Unique features.
Should you have any complaint, please contact Mobikwik's support section.

Mobikwik hacked !!!
www.mobikwik.com was hacked.

It seems that Mobikwik Data Base has been hacked and website says:
"MobiKwik.com users are requested to please read our Security update.
For security purposes, please reset your password by clicking here."

When i click on the security update, it says "ERROR ESTABLISHING THE DATABASE CONNECTION".
It looks to be mobikwik is not safe anymore.

I found the following Mobikwik hack to make a freecharge.
http://www.frendz4m.com/forum/showthreads[protected].htm

This is the major hack

Step 1:- open www.mobikwik.com

step 2:- now register in mobikwik

step 3:- now recharge your mobikwik via paypal account.

Step 4 :- i recharge 3.03$ and i get 100 rs in mobikwik account

step 5:- the main thing is now begins - cancel the payment which is done how what just do it by hook and crook.

Step 6:- now mobikwik will pays that amt. Back in paypal but one thing remains that is your mobikwik balance is still 100rs. Thats a trick.

hello my name is amardeep singh [protected] from lucknow i made a recharge of rs 6 and due to some technical error it is not done and my money 6+1 crdited in mobikwik account and thn again i added rs 10 in mobikwik balance and now i hve 15 rs in my account i got a msg on my mobile i recieved rs 10 but not rs 6 plzz c to it and refund my money...i also complaint in customer care

Prepaid Mobile — recharge issue

my mobile no.[protected] of docomo yesterday i recharged my mobile through my icici bank debit card with rs.50/ but till date it is yet to be recharged and my account has been debited

ALL TELECOM OPERATORS — RECHARGE EXTRA CHARGE

REPECTED SIR/MADAM,

I HAVE A COMPLAIN AGAINST ALL TELECOM OPERATIOR CAN'T DO SOME ACTION AGAINST RETAILS THAT I AM LIVING IN RAJKOT (GUJARAT). IN RAJKOT LOTS OF RETAILER DO UNFAIR PRACTICE TO MOBILE RECHARGE THAT IF WE RECHARGE 1 TO 50 THEY 3 RS EXTRA 50 TO 100 2 RS EXTRA SOME CHARGE 5 RS TO 6 RS ALSO THIS IS A WRONG THING TO DO IN RAJKOT CITY AREA. IF WE ASK WHY WE DO THIS EXTRA CHARGE THEY SAYS COMPANY WILL GIVE 23 RS. UPTO 1000 RECHARGE WE DO. SO WHAT ? THIS IS THE PROBLEM OF COMPANY AND RETAILER WHY CONSUMER PAY EXTRA CHARGE ? SIR THIS PROBLEM LOCAL PUBLIC SUFFER MORE KINDLY DO SOME THING THIS PROBLEM ALL TELECOM OPERATOR ALSO KNOWN THIS PROBLEM BUT THEY CAN'T DO ANY THING BECAUSE COMPANY'S ALWAYS SEE PROFIT.

IN RAJKOT GANDHIGRAM AREA HAVE VERY SERIOUS RECHARGE PROBLEM HAVE TRAI IS TELECOM AUTHORITY TO DO SOMETHING FOR THIS WRONG ATTITUDE OF RETAILERS.

hi
i'm Reshmi, even i made a payment of rs 54 for Vodafone sms pack through this website but nothing happened.the amount was credited from my account but the offer wasn't activated. the website is showing error occurredor try again after sometime...
what am i suppose to do to get my money back.

I have done recharge of Rs 333 for airtel prepaid but it was not happen and amount is deducted from my account
This is Fake site, don't use it.

my mobile not yet recharged what can i do for further steps otherwise the company very fraud.

I have recharged on 14-12-11at 3 .10pm but my mobile was not recharged now i want to money or u stop the website many peoples are suffered to ur online register. plz stop ur website

Beware friends,

Their Site/DB's are apparently security compromised.

It happened to me twice before i figured it out. I was frustrated with unsolicited call to my personal number. Didn't had idea, how they got the number. So, got a new number, just activated. Nobody else knew the number, went to this site, added new number and recharged. Bingo ! calls from blank/unknown numbers starts !

I've stopped using such sites. and advise you all the same. If ever want to recharge go to you mobile operator's site.

Thank you again.

abe shale chutiya site hai yaaar...On 31-08-12 I have reachrge my airtel mobile number [protected] with TOP UP 25.MOBIWIK deducted my blance frm my SBI account and i got my transiction no...plus i got sms from MOBIWIK .
Its automatic comes Error...and amount deducted.SHAALE JAB PAISA LAUTA NAHI SAKTA TO AISA SITE KYUN CHALATA HAI BE.
PRASHANT KUMAR
BHAGALPUR
BIHAR

Online Mobile Recharge — mobile recharge is not done

online videocon mobile no.[protected] recharge of Rs.129 on 29.10.2012 and and traack id is CE318626. but recharge is not done yet.

hlo i m dinesh this is my modem no [protected] i have use this site to pay my data card bill my amount had debited but my bill payment is not paid i want my money back..pls help me

Fastrecharge.com — Amount not credited in fast recharge wallet

Dear Team,

I transferred Rs. 200.00 from my SBI A/c to my fast recharge wallet on18-Feb-2013. But the amount has not been credited yet. Ref# CCA13BNTH943IGG3220479 TRANSFER TO [protected] AVENUES INDIA PRIVATE. Please help me to get the amount credited.

Hello my name is umakanth i have recharged dth sun direct for rs 1900/- on 18-jun-13 @ 1:41pm. my transaction id : [protected]
Recharge success transaction id : [protected] . but still it is not recharged to my sun direct account ([protected]). Take the necessary action and credit the amount to my account. please help me out from this problem.
Note : If possible recharge the amount immediately.

Dear Consumer,

We have provided you the resolution.
Please try to recharge from the amount available in the wallet.

Please write back if you need any further assistance.

Thanks,
MobiKwik.com

i try to recharged my vodafone today (21sep 2013) from this mobikwik.com. wallet is showing the amount but my mobile is not recharged and the amount is deducted through my pnb account. somebody tell me how can i get it charged or take my money back.
please everyone we all should read review on net before using such type of sites

I have added rs 500 to mobiwik account and every time i try to recharge it gives error... its been ten days m not able to recharge any no... my money is lost :(

can not login to mobikwik account,
i have recharged of Rs 222/- tata docomo for no.- [protected], amount deducted from sbi bank acct ..but recharge not done.. tranx ref: [protected], email id [protected]@gmail.com
i tried to check if wallet balnc is increasd but can not sign in to check that
I tried to SIGN IN many times but no use, same sign in window comes again nd again.
can not even login after using forgot password option.


SOLVE THIS PROBLEM WITH IMMEDIATE EFFECT

i too have a complaint...

Mobikwik.com Flagged payment alert


Dear aruldr.[protected]@gmail.com,

Your payment transaction did not go through successfully. It has been flagged by our risk team.

Please note the details
Transaction Type Credit to Wallet
Transaction ID [protected]
Transaction Date Sat Feb 15 13:08:18 IST 2014
Transaction Amount 127.0
Wallet Balance 0
Wallet Type Semi Closed
Reason for Flagging Payment Flagged By Payment Gateway


Please Read:
This payment will be credited to your wallet after we have verified the method of payment.
If you have any questions about this payment please file a ticket in the help section. Help

Thanks,
MobiKwiK

this was their alert mail to me...
but they didn't fix the issue still...
previously i got similar issue but that time the transaction amt was rs.47
so i trusted them...
but now after reading the reviews and complaints, i m in a dilemma whether to trust them or not...
also i tried to login to their site but after many attempts only i was able to login...
i think they won't fix this issue... i am frustrated...

thanks mobikwik for these kind of responses you are making with your customers...

Hi,

I just tried to make a bill payment of 292.48 rupees only and it said that the payment failed. Hence, I tried again. Later when I checked my statement, It clearly shows the amount went through . . . TWICE!! . . Here are the details of the payment through my bank's website.
1st payment: 22 Feb 2014 POS [protected] MOBIKWIK POS DEBIT [protected] Feb 2014 292.48 300.79
2nd payment: 22 Feb 2014 POS [protected] MOBIKWIK POS DEBIT [protected] Feb 2014 292.48 8.31

Please make sure the amount of 584.96 Rupees is either refunded or added to the wallet. I have tried calling your customer support line, No-one answers. I have also sent an email and also created a support ticket ticket#: 484670. Its been past 48 hours and as you see I am broke!! So PLEASE HELP!!!

Thanks & Regards,
Vivekanand Roy

MY WALLET DID NOT CREDIT BY RS 1500 I ADDED MONEY ON 24/02/2014 AT 12:18 AM BUT IT WAS FLAGGED BY YOU. SO KINDLY CHECK AND MAKE CREDIT AT EARLIEST. Transaction id[protected]
KINDLY GIVE CREDIT TO MY WALLET AT EARLIEST

MY WALLET DID NOT CREDIT BY RS 1500 I ADDED MONEY ON 24/02/2014 AT 12:18 AM from mobiwik BUT IT WAS FLAGGED BY YOU. SO KINDLY CHECK AND MAKE CREDIT AT EARLIEST. Transaction id[protected]
KINDLY GIVE CREDIT TO MY WALLET AT EARLIEST

Hi mobikwik, I have made two tickets which are still not resolved, #543212, 546868, still not attended to, when I call up your customer care, she pretends every time she cant hear me. But just before I tell her about my problem she could hear me clearly, just after I tell my problem every time I call, there seems to be some network issue. Now I cant log in to my account also, whom are you fooling guys- I hope you understand its a consumer issue and I also hope you all are aware of the cybercrime laws right?

I HAD ALSO SAME PROBLEM WITH TICKET ISSUE NOT RESOLVING FOR 6-7 DAYS AND NO CALL RESPONSES AS ALWAYS BUSY THERE ONE MOBILE NO.
THAN ONCE LUCKILY I GET CONNECTED AND TOLD MY PROBLEM OF FLAGGED PAYMENT THEY GIVE ME MAIL TO GIVE BANK SATTEMNT OF DEBIT OF ACCOUNT AND ID PROFF DL/PASSPORT COPY TO VERIFY AND THAN AFTER THAT MY PAYMENT WAAS CREDITED IN MY ACCOUNT AFTER TWO DAYS . BUT UPTO THAT TIME I WAS ALSO VERY UNHAPPY WITH THERE SERVICE BUT AFTER I RECEIVED MY CREDIT I RECHARGED MY MOBILE FOR TOP UP AND DATA CARD IT WORKED FINE THAT TIME.

www.mobikwik.com is super bumper duper hundred percentage genuine authentic FAKE WEBSITE.

Many Person are being cheated by them. Raise voice against them.

Hi,

I had attempted to recharge my vodafone number [protected] with rs 3000 denomination on 7th May. After credit card was charged, you had shown a message that manual verification is needed and vodafone account credit will happen in 24 - 48 hours. First of all I am wondering why this message was not displayed before credit card was charged. You must have taken my consent if I was willing to park 3000 rupees with you without getting recharge. Your action is deemed to be unethical.
I sent you passport copy but still account hasn't received credit. I did that transaction for international roaming. Now I am forced to take a local vodagone number in Australia for one week stay. I would command you to immediately cancel my transaction and process refund to credit card.

Abhishek

WORST EXPERIENCE EVER

Last night it was my first attempt to put some money in my MobiKwik account so that i can buy stuff from EBAY. I put Rs.8, 200 with HDFC Internet Banking and the money was deducted from my bank account the same time but NOT CREDITED to my MobiKwik Account.

This is what appeared in my Bank Account for the money deducted by MobiKwik :

ZP14928e9fc02-ZAAKONEMOBIKWIKSYSTE Rs.8, 200

They sent an email telling me that my money is on HOLD ? But why ? And i need to send a Valid Photo ID. I did sent 3 times by now, with my Phone Number, Email address and Transaction ID appearing on my bank statement.

I am for sure NOT going to use their services at all. It SUCKS. It's like you put your money in there, your hard earned money, and they put a hold on it. Their customer service sucks. NO Toll-Free NUmber, No Email. No response. I feel like i have been ROBBED.

This is is the email i keep getting from these turds :

Dear User,

Welcome to MobiKwik.Com

We take this opportunity to thank you for choosing MobiKwik Wallet for your transaction needs.

We have placed a temporary hold on your transaction towards MobiKwik.Com for security reasons.
To help us serve you better we request you to kindly furnish us the scanned copy of the following documents ( any one ) so that we could go ahead and authenticate this Transaction.
a. A Valid Driving Licence OR
b. A Valid Passport
c. A Valid Voter's Id

Please send us the Scanned Copy of the Document to the following email address [protected]@mobikwik.com with the Transaction ID on the Subject Line so that we can verify / validate and authenticate this transaction at the earliest.

Thank you once again for choosing MobiKwik Wallet.

Your Happiness Officer.

www.MobiKwik.Com

Guys do not believe Mobikwik, they claim that you will get 10% cash back if you pay with mobikwik wallet in snapdeal.

I got SMS and Email from mobikwik saying cash back rs100 is credited to mobikwik wallet from snapdeal, but it was not reflecting in my wallet.
I raised a complaint regarding the same but all in vain.

And do not add money to mobikwik wallet if they provide any promo code to redeem, bcoz you will not get anything.

I believed mobikwik and added rs500 to wallet and when I redeemed promo code it says code expired as the expiry date was 31st oct and I have redemeed it on 20th oct.

It happened many times for me, it is my personal experience please do not believe them.

Please don't use MOBIKWIK site for mobile recharge.
It is completely fake. I have recharged for 150/-, but, never got the recharger for my mobile.

I[censored] people can't recharge with the amount why do u create such applications and cheat the people.

Idiotic stupid app.

Please don't use this app.

add 500 money in wallet but not add I loss 500 in my account.please refund my 500

Please refund my500 in account and Mobokwik walwallet

my mobikwik wallet reactivation

my mobikwik wallet is blocked plz reactive My id- ankur.[protected]@gmail.com

I loss my 200 rs.

i tray ed to refill my valet but my money is diducte from my account but my valet not riffle my no. [protected]

please call me

now call me immediate my no [protected]

Close my account

Sir please close my account Email ID : [protected]@gmail.com Mobile : [protected] Password : rihanna199460

I have stopped using Freecharge for this very reason. They deduct the amount and you don't receive the balance. You keep mailing or calling them and they will give you the same reply. Its irritating to call them all the time to ask for a refund. This problem forced me to switch to another app. I am using Billbachao at the moment and have found it to be really good. Their transaction success rate if really good. Till now, I have not faced this issue. I am glad I found this app or else I would have had to stick to the traditional way of getting my phone recharged, i.e. via a retailer. They have a website too that can be used by non Android users as the app is only available for Android users. The app offers cashback benefits that help you save some money. The app has features like Find Best Network, Activate D-N-D, Deactivate all the Value Added Services (VAS), Get alerts for the latest plans available, Call customer care, Check your balance, and more. Switch to this app to get rid of such issues. You cant keep wasting your time in calling their customer care executives. you can get this app here - http://bit.ly/ormbb